Wildly inaccurate 1/5
You’re better off just going off the scheduled departures. I’ve lost count of the number of times that I got to the bus stop 2-3 minutes before the app said the bus was arriving and then missed it because the app was wrong. A lot of busses don’t even have live times, and a lot of those that do are completely inaccurate. If the times were more in line with reality this app would be useful, but as it stands it’s garbage.
Needs improvement on real-time tracking 3/5
Often my bus line is not tracked accurately.
In my living room it stated the bus was on time 10 minutes away
When I got to the stop it said on time and 23 minutes away but showed up 3 minutes later.
If a bus is truly 23 minutes away I would choose to walk the 15 minutes it takes me to wait for the second bus I need to take. When decisions are made based on inaccurate information it can be frustrating to watch a bus drive by you didn’t expect to be coming on time. However it’s the only app available and still better than nothing.
Needs work! 2/5
This app is ok for letting you know when to leave for the bus but the thing is It will tell me I have 10 mins and the bus be not even 1min away I have miss the bus a few times cause of this app. Fix it or just delete it cause that’s not right for people who really depends on the bus system.
A few too many minutes off 3/5
One bus away used to be almost 100% accurate. It’s over the last six months to a year that it has faltered.
It will show a bus being a couple of minutes away and then a few minutes later, show that it has passed by 2 min ago. Ghosts!!!
As well, it seems to be 2-4 min min off, no thanks.
Unreliable as hell 1/5
Yo this app is so trash, you’ll be waiting an extra 30 minutes for ghost busses, it’ll tell you busses have already come and gone when they are no where near being close to the bus stop, and god forbid you actually need to be somewhere on time. Busses will never come at all if you use this app for a reference of when it’ll arrive. Instead of dealing with the disappointment of this app lying to your face, you’re better off leaving an hour early.
Ghost Bus 3/5
By Besides just
This app has a lot of ghost buses they show up on the map but not in real life. Or it says the bus is late but it never shows up please fix.
Newest version of app keeps crashing when I zoom in 2/5
The newest version of this app keeps crashing when I zoom in on the map view of see business names. I have to resort to having Google Maps and this app open at the same time to see bus stop locations and the business I am looking for.
Usually great but super slow lately. 2/5
By oh my god can this just send
Honestly usually this app is great but lately it’s been so laggy lately that I have to say it needs to be updated or something. It’s ridiculous how slow it takes to even load the app.
It’s not very accurate on the time but sometime it is or sometime it dosent even tell u the time
Puts peace of mind into public transit commuting 5/5
Its not often I go out of my way to leave a review but this app warrants it. As a relatively new public transit commuter, its easy to get confused about which bus and when and all that. “Am i late? Did i miss my bus or is it just running late?” Etc. this app takes away the guesswork and allows you to feel confident while commuting on the public transit. Thank you to the developers for making this intuitive, incredibly helpful app for us commuters.
Not accurate at all 1/5
I love watching the GPS signal of the bus I am waiting for pass by me. In reality that bus did not.
Less accurate over time 3/5
I used to love this app because it was the only transit app I could rely on to consistently provide accurate information about when a bus was coming (even if the bus was late or early). Now, not so much. The app will tell me a bus is coming, came and went, all while I was waiting at the bus stop and saw no bus. I hope they continue working on this app to maintain the standard they initially set.
This is not real time tracking 3/5
The app said the bus was 3 stops away when it was at my stop. My location services were on. The entire ride to work, the app was inaccurate by multiple stops. This is nice for a general idea, but it's tracking algorithm is clearly not accurate when it comes to how long busses take to get from one stop to the next/can't account for when busses don't stop.
Fairly disappointing considering the app boasts real time tracking, which I took to mean their is a gps in the bus tracking it. This is not real time tracking. It's "within 5 minutes tracking". Not good enough for commuting to work and minimizing time at a bus stop.
Best app for Seattle transit 4/5
I’m an international student living in Seattle and this is one of those must have apps if you are using the city transit system while being in the city. It helps me to get ready for classes and and when to wait for which buses right after classes as well. I would like to see Siri shortcut integration as it’s competitors are doing so. This would be a nice feature to have.
Darn good 5/5
It’s not always right on bus arrival times, but it usually is and it shows route maps and lets you save stops/routes. Better than anything else on the market in puget sound
Not getting better 2/5
The MOST important part of this app should be accuracy. Unfortunately, it’s become LESS accurate over time. Don’t know how that could be, but it’s suffering.
Works really well in Seattle area 5/5
Spot on every time. Sometimes I wonder if the bus is ever coming, then check this app and sure enough, it is running 5 minutes late.
Helped me get around a lot 5/5
This was one of my go-to public transit apps when I was going to grad school in Seattle. This was a couple of years ago now, but I remember it being reliable, efficient, and easy to understand.
This app is so useful 5/5
By Chloe N 1704
I love using this app every time i go to school. This app also let you know the time and the route of the bus you need. And u can even use this for the local bus.
Weird "on time" definitions 1/5
It's so frustrating that the app defines "on time" as a range. You look at it and it says "8 mins, on time!" And then you look 2 minutes later and it says "3 mins, on time!". So instead of immediately running to the stop like you need to be doing, you're too busy being confused about the weird time math. And if you just look at the colors without processing the actual time you're totally screwed.
Also it's totally unreliable as others have said, but this one you'd think they could actually fix.
Stick to the regular metro schedule. This garbage app is inaccurate 1/5
Especially in downtown. All the transit stops are inaccurate, if you’re trying to be on time for something, stay clear from this app. Very unreliable.
Invalid region error 1/5
This app used to work great and now it doesn't work at all. I tried looking up fixes online but the fixes don't work. I'm on an iPhone x
CAUTION: USE THIS APP AT YOUR OWN RISK. IT’S BROKEN 1/5
I wish it were possible to give this app 0 stars. Your app does not display the data for the bus times accurately, at all. I’ve literally been on a bus OneBusAway said was late but it dropped me off at that stop ON TIME. I’m not sure what’s wrong with your app but it’s pretty much broken.
Generally reliable 4/5
Usually pretty accurate. People expecting a perfect transit app experience are deluded. There’s no such thing. Buses are subject to delays and accidents, OBA usually accounts for delays and even alerts you when a bus is arriving early.
App is very handy, but that’s not why I’m writing this review. I’ve noticed in the past couple days an issue with the buses. I’m not sure whether it’s a scheduling issue on the side of King County Metro, or a problem with the app, but I’ve waited for 5-10 minutes well before the bus was scheduled to arrive and it doesn’t ever arrive, even if it’s on the bus tracker. I’ve used this app for years and never had this issue before, but it’s happened twice in two days. Just thought I should let the developers know (whoever’s reading this please raise this question with the developers). Thank you.
Worst app / service 1/5
What’s the point of real time tracking if arrival times keeps pushing back from 2 to 5 to 15 min delays. Don’t waste your time trying to use this app to plan your commute.
Aye bruh 4/5
This sh** CLUTCH
Great App! 5/5
Between using this app and also the trip planner for metro....I have had complete success!!! One person gave this app a horrible review, but to be honest, I’ve never had a problem. But again, I use different reference points, so I don’t just count on one. Cross referencing is def the way to go but I give this app 5 stars!
Inaccurate and useless 1/5
The arrival time estimates are very inaccurate, which defeats the main purpose of the app.
v helpful 5/5
this app is gr8! once in a while its incorrect and the bus either comes v late or has already left. but its run by one (1) developer so have a little patience. make sure to report late/missed busses so he gets the feedback! ive used this for 5-6 years and it helps way more often than not. :-)
The data is accurate 50% of the time. Not trustworthy.
Times are not accurate. Glitches and sometimes it won’t show bus stops.
What a joke - useless 1/5
By The Godfrogger
This app does not work for seattle buses-how can they be tracking in real time when the bus you've been waiting for (in the rain) doesn't show up for any of its scheduled stops in an hour yet the app tells you it arrived and departed on time? Unbelievable
Do not rely on this for anything you need to show up on time to 2/5
By metro rider
9 out of 10 times the bus will either show up earlier or later then is said, and then other times a bus will magically bend the rules of time and make 5 minutes pass in 30 seconds. If you use this you should probably come 15 minutes earlier then is said just to be safe, as sometimes it will tell you a bus is still coming when it has already came. Here I am right now waiting at the bus stop for 40 minutes because the bus that was supposed to come in 5 minutes somehow already passed by as I was waiting at the stop, or at least that’s what it told me.
Great when it works. Awful when inconsistent 2/5
This app is virtually useless if you’re in the city. I rely on this everyday and it usually lets me down 60% of the time. The interface has not improved since I first downloaded it years ago. Needs improvement.
This app was one I used at least twice a day and was super reliable...until a few months ago. Now it’s so bad I’m deleting it. I can time my bus timing better than OneBusAway these days. If you have anywhere to be, say work, school, or an appointment, this app has become a downright joke.
I don’t know what happened to this app, but it has been soooo inaccurate these last few months. It’ll say a bus is coming and passed when it doesn’t but is late. Or it’ll say the next bus is much later than it really is. And this has been with the routes I’ve taken within the city and from Kirkland. It might even update a few times with completely different results every other minute or so. Basically, I never know what’s happening when I look at it. Hope it gets better soon.
Frustratingly inaccurate. 2/5
By Astral Honey
Used to work well but it no longer does. In no longer seems to update in real time and instead offers nothing more than the “scheduled arrival” which is usually wrong. I’ve missed many busses and also waited an excessively long time for busses that never show.
Awful Update 1/5
Either a Metro or OneBusAway problem but I’ve waited hours for buses that never show up. 6 will be scheduled to come by and they’ll all no show. Bus’s will just disappear on the app, delay times will reach the 50 minute mark, or the times will just be completely inaccurate. Been late to multiple arrangements because of this app - even when I give myself an hour in advance for a trip the OneBusAway will say only takes 15 minutes. Terrible. Worked fine a year ago.
What happened!? Used to be great! 2/5
By Soaked Seattleite
This app used to be consistently helpful and correct. The time shown for a bus' arrival was when it arrived. Now this app constantly shows a bus about to arrive and then, mysteriously, that bus is gone - the app either showing it arrived and departed while we were all standing there, or it simply evaporates from One Bus' list - never there at all.
Is it possible to reverse updates? Maybe that would help. One Bus Away stopped being remotely accurate about a year and a half ago, I think.
That buses don't come close to showing up as scheduled is not this app's fault, but it's the problem that One Bus Away attempts to, and used to succeed in, solving. I hope this app can be fixed!
Bad times 1/5
always says the bus is late but its not so i miss it
This app is rarely accurate I have had to rush for buses that turned out to be 15 minutes after what this app says. I have also had to wait for buses that didn't end up coming at all. If you want to wait around for a bus that this app says exist but doesn't, then go ahead and get it.
Rollback update would be better 1/5
By Bed hacker
Aside from introduce new bugs and made UX less performant, the new update made bug reporting more difficult if not impossible. I guess that means less bugs to fix.
Update the bus schedule 3/5
I used to love this app, it used to be so accurate, but since the king county metro transit changed the schedule this app has been very wrong! Please update it to the times the buses come now
Great and much needed app, but lots of room for improvement 3/5
It’s hard to write a review for this app; I love and rely on it, but I’m also very frustrated with its ui and accuracy. I know it’s using an api to query the metro busses, but there’s a couple of places where the stops aren’t correct (3rd and Marion doesn’t have the 2)
Im also baffled how the ui still has buttons that surprise me every time I tap them, and I find that I can never get the screen that I want intuitively.
Allow persisted routes, and easily let you know when the next bus on that route arrives. For example, my use case is that I wake up in the morning, know I want to take the 2 or 3 to work. I would love to get a time table for just those two busses at the nearest stop (different stops). I rely on google maps for that type of information now, but i would love for the app to just know 2 or 3’s schedule at first glance
Finally there is so much opportunity on push notifications, especially on delays etc
Newest update a mess 1/5
With the newest update there’s a change to show if the displayed arrival time is based on the schedule or the actual time.
My bus says it’s “arriving on time”, I get to the stop and it changes from “arriving on time” to a 12 minute delay.
This app gets worse by the month
The one thing this app does well is to be consistently unreliable.
By From DCcc
Ghost buses galore and inaccurate timing mean this app will provide only a vague idea of your bus’s impending arrival.
Improved schedule almost real time 4/5
Timetable has improved significantly but please create an app for the Apple Watch this would be a huge timesaver and would be worth paying for! Thanks again