It is never accurate 1/5
It faked the arrivaing time so I waited 1 hour for a suspended bus!!! If the bus is not working, how is it possible the app still telling you "20 mins late".........just say information unavailable will be good enough. DON'T LIE!!!
Get your times on time 1/5
This app will let me know if a bus is coming late or early, but it will let me know at the last minute. I have a life. I have to go to school. I stay in my house in the mornings until 4 minutes before the bus comes because it’s cold. But then it will switch at the last minute and all of a sudden says it’s coming “NOW”. I don’t have that much time to get to the bus at that point, and in turn will miss it and have to wait another 30 minutes for the next bus, by which point my class will be over. Get your app together. These are people’s lives you're dealing with. I have an education to attend to. GET. YOUR. APP. TOGETHER.
Best bus app I've seen 5/5
This app does sensible, useful things, and has a vastly better interface the other transit apps I've seen. It has a developer that apparently cares about making it better, which is practically unheard of. It even has good iPad functionality, and takes advantage of the larger format! I'm from San Diego; when I visited LA recently, I sorely missed this app. Trust me, the alternatives are all much worse. Sure, it's sometimes a little off on the timing estimates between stops. It doesn't handle layovers well, assuming the bus will leave early because it's present before the time it's scheduled to leave. And when a bus stops at the same stop when going in two different directions, I wish it would separate them out into different listings. But if you want to find, with reasonable accuracy, when a bus will be somewhere, and even filter by routes or bookmark frequently used stops, this is a solid and functional app, and if your local transit company makes use of it, believe me, it's way better than anything they would've come out with themselves. I use it often and am frequently pleased at how not-impossible it is to use, which is high praise for an app of this nature. I rarely encounter bugs, and updates actually bring useful improvements. It's a rare thing: a free app I'd actually be willing to pay for.
Works 30% of the Time 2/5
It is a great thought but just not reliable. The app will show phantom busses come and go while you are waiting at the stop. It must be showing the anticipated schedule and not the actual bus location. Do not rely on the information.
Enhanced UI 1/5
By Randy R Robbins
Some major suggestions 1. Provide an enhanced user interface it’s 2019 and I’m sure the detail that can be provided today is much greater than when the app first launched for instance the app can be built into google maps as a tracking standard when when google maps one bus away would get more utilized by transit patrons pedestrians or bicyclists any information in google maps would come from one bus away
2. Maybe a new app logo redesign or just different color scheme instead of lime green maybe a darker green like jade or teal I’d like to see a view of local transit authority map/grids so I know all the busses near me the lines where they run and what routes for instance in the Tampa Metro we have HART and PSTA as major transit authorities we also have the smaller but surrounding transit authorities of PCPT RIDECITRUS MCAT SCAT and THEBUS the 7 transit authorities operate in the surrounding counties of Hillsborough, Pinellas, Pasco, Polk, Manatee, Sarasota, and Hernando in Florida (for an example look at Ride Lynx Orlando’s app)
3. An app for Apple Watch optimized for the bigger series 4 screens
4. A dark mode or even better a mode that coordinates as the day progresses Early Morning Morning Afternoon Evening Midnight hours that would be nice if that could be implemented
5. More accessibility features for the disabled riders an enhanced contrast mode
6. Show the routes as we zoom out as we continue zooming out further the app should display more routes so at a glance you can see how densely connected transit is in the area you are in cannot display or no routes found would mean an area with no transit around for several miles or more and a warning would be great to display the county you are in has no public transit services
7. Transit agency contact details such as name of agency with listing of phone number email and physical address of the main hub
These features could help so much
Not accurate 1/5
Stayed in the snow for a hour just to tell me thy all arrived 5 mins ago
Worthless app 1/5
Not worth having this app. It’s always wrong with every detail
Tracks ghost buses 1/5
The app would show the buses moving towards but never shows up. Pls fix this problem. If the bus is cancelled why is it pretending to move on the map?
Came late 2/5
The app said the bus would come in 5 min so as soon as I came out of my house i had 5 min to walk to the bus stop and while I was walking down the street the bus passed by me and it hasent been 5 min yet
Perfect for what it’s for 5/5
By D-Bag Danny
Can’t plan out a route yet, but always was much more accurate and easy to use for specific bus/bus stop status & information than Gmaps or Apple Maps.
Don’t count on this 1/5
Worst tracking ever. Never tells you if a bus is coming early until it’s too late. Also never says if it will be late until you’ve been waiting in the cold for 20 minutes
Constant UX tinkering.
By bsbamsmhfbff f
App is horrible I’m late every day
Wildly inaccurate 1/5
You’re better off just going off the scheduled departures. I’ve lost count of the number of times that I got to the bus stop 2-3 minutes before the app said the bus was arriving and then missed it because the app was wrong. A lot of busses don’t even have live times, and a lot of those that do are completely inaccurate. If the times were more in line with reality this app would be useful, but as it stands it’s garbage.
Needs improvement on real-time tracking 3/5
Often my bus line is not tracked accurately.
In my living room it stated the bus was on time 10 minutes away
When I got to the stop it said on time and 23 minutes away but showed up 3 minutes later.
If a bus is truly 23 minutes away I would choose to walk the 15 minutes it takes me to wait for the second bus I need to take. When decisions are made based on inaccurate information it can be frustrating to watch a bus drive by you didn’t expect to be coming on time. However it’s the only app available and still better than nothing.
Needs work! 2/5
This app is ok for letting you know when to leave for the bus but the thing is It will tell me I have 10 mins and the bus be not even 1min away I have miss the bus a few times cause of this app. Fix it or just delete it cause that’s not right for people who really depends on the bus system.
A few too many minutes off 3/5
One bus away used to be almost 100% accurate. It’s over the last six months to a year that it has faltered.
It will show a bus being a couple of minutes away and then a few minutes later, show that it has passed by 2 min ago. Ghosts!!!
As well, it seems to be 2-4 min min off, no thanks.
Unreliable as hell 1/5
Yo this app is so trash, you’ll be waiting an extra 30 minutes for ghost busses, it’ll tell you busses have already come and gone when they are no where near being close to the bus stop, and god forbid you actually need to be somewhere on time. Busses will never come at all if you use this app for a reference of when it’ll arrive. Instead of dealing with the disappointment of this app lying to your face, you’re better off leaving an hour early.
Ghost Bus 3/5
By Besides just
This app has a lot of ghost buses they show up on the map but not in real life. Or it says the bus is late but it never shows up please fix.
Newest version of app keeps crashing when I zoom in 2/5
The newest version of this app keeps crashing when I zoom in on the map view of see business names. I have to resort to having Google Maps and this app open at the same time to see bus stop locations and the business I am looking for.
Usually great but super slow lately. 2/5
By oh my god can this just send
Honestly usually this app is great but lately it’s been so laggy lately that I have to say it needs to be updated or something. It’s ridiculous how slow it takes to even load the app.
It’s not very accurate on the time but sometime it is or sometime it dosent even tell u the time
Puts peace of mind into public transit commuting 5/5
Its not often I go out of my way to leave a review but this app warrants it. As a relatively new public transit commuter, its easy to get confused about which bus and when and all that. “Am i late? Did i miss my bus or is it just running late?” Etc. this app takes away the guesswork and allows you to feel confident while commuting on the public transit. Thank you to the developers for making this intuitive, incredibly helpful app for us commuters.
Not accurate at all 1/5
I love watching the GPS signal of the bus I am waiting for pass by me. In reality that bus did not.
Less accurate over time 3/5
I used to love this app because it was the only transit app I could rely on to consistently provide accurate information about when a bus was coming (even if the bus was late or early). Now, not so much. The app will tell me a bus is coming, came and went, all while I was waiting at the bus stop and saw no bus. I hope they continue working on this app to maintain the standard they initially set.
This is not real time tracking 3/5
The app said the bus was 3 stops away when it was at my stop. My location services were on. The entire ride to work, the app was inaccurate by multiple stops. This is nice for a general idea, but it's tracking algorithm is clearly not accurate when it comes to how long busses take to get from one stop to the next/can't account for when busses don't stop.
Fairly disappointing considering the app boasts real time tracking, which I took to mean their is a gps in the bus tracking it. This is not real time tracking. It's "within 5 minutes tracking". Not good enough for commuting to work and minimizing time at a bus stop.
Best app for Seattle transit 4/5
I’m an international student living in Seattle and this is one of those must have apps if you are using the city transit system while being in the city. It helps me to get ready for classes and and when to wait for which buses right after classes as well. I would like to see Siri shortcut integration as it’s competitors are doing so. This would be a nice feature to have.
Darn good 5/5
It’s not always right on bus arrival times, but it usually is and it shows route maps and lets you save stops/routes. Better than anything else on the market in puget sound
Not getting better 2/5
The MOST important part of this app should be accuracy. Unfortunately, it’s become LESS accurate over time. Don’t know how that could be, but it’s suffering.
Works really well in Seattle area 5/5
Spot on every time. Sometimes I wonder if the bus is ever coming, then check this app and sure enough, it is running 5 minutes late.
Helped me get around a lot 5/5
This was one of my go-to public transit apps when I was going to grad school in Seattle. This was a couple of years ago now, but I remember it being reliable, efficient, and easy to understand.
This app is so useful 5/5
By Chloe N 1704
I love using this app every time i go to school. This app also let you know the time and the route of the bus you need. And u can even use this for the local bus.
Weird "on time" definitions 1/5
It's so frustrating that the app defines "on time" as a range. You look at it and it says "8 mins, on time!" And then you look 2 minutes later and it says "3 mins, on time!". So instead of immediately running to the stop like you need to be doing, you're too busy being confused about the weird time math. And if you just look at the colors without processing the actual time you're totally screwed.
Also it's totally unreliable as others have said, but this one you'd think they could actually fix.
Stick to the regular metro schedule. This garbage app is inaccurate 1/5
Especially in downtown. All the transit stops are inaccurate, if you’re trying to be on time for something, stay clear from this app. Very unreliable.
Invalid region error 1/5
This app used to work great and now it doesn't work at all. I tried looking up fixes online but the fixes don't work. I'm on an iPhone x
CAUTION: USE THIS APP AT YOUR OWN RISK. IT’S BROKEN 1/5
I wish it were possible to give this app 0 stars. Your app does not display the data for the bus times accurately, at all. I’ve literally been on a bus OneBusAway said was late but it dropped me off at that stop ON TIME. I’m not sure what’s wrong with your app but it’s pretty much broken.
Generally reliable 4/5
Usually pretty accurate. People expecting a perfect transit app experience are deluded. There’s no such thing. Buses are subject to delays and accidents, OBA usually accounts for delays and even alerts you when a bus is arriving early.
App is very handy, but that’s not why I’m writing this review. I’ve noticed in the past couple days an issue with the buses. I’m not sure whether it’s a scheduling issue on the side of King County Metro, or a problem with the app, but I’ve waited for 5-10 minutes well before the bus was scheduled to arrive and it doesn’t ever arrive, even if it’s on the bus tracker. I’ve used this app for years and never had this issue before, but it’s happened twice in two days. Just thought I should let the developers know (whoever’s reading this please raise this question with the developers). Thank you.
Worst app / service 1/5
What’s the point of real time tracking if arrival times keeps pushing back from 2 to 5 to 15 min delays. Don’t waste your time trying to use this app to plan your commute.
Aye bruh 4/5
This sh** CLUTCH
Great App! 5/5
Between using this app and also the trip planner for metro....I have had complete success!!! One person gave this app a horrible review, but to be honest, I’ve never had a problem. But again, I use different reference points, so I don’t just count on one. Cross referencing is def the way to go but I give this app 5 stars!
Inaccurate and useless 1/5
The arrival time estimates are very inaccurate, which defeats the main purpose of the app.
v helpful 5/5
this app is gr8! once in a while its incorrect and the bus either comes v late or has already left. but its run by one (1) developer so have a little patience. make sure to report late/missed busses so he gets the feedback! ive used this for 5-6 years and it helps way more often than not. :-)
The data is accurate 50% of the time. Not trustworthy.
Times are not accurate. Glitches and sometimes it won’t show bus stops.
What a joke - useless 1/5
By The Godfrogger
This app does not work for seattle buses-how can they be tracking in real time when the bus you've been waiting for (in the rain) doesn't show up for any of its scheduled stops in an hour yet the app tells you it arrived and departed on time? Unbelievable
Do not rely on this for anything you need to show up on time to 2/5
By metro rider
9 out of 10 times the bus will either show up earlier or later then is said, and then other times a bus will magically bend the rules of time and make 5 minutes pass in 30 seconds. If you use this you should probably come 15 minutes earlier then is said just to be safe, as sometimes it will tell you a bus is still coming when it has already came. Here I am right now waiting at the bus stop for 40 minutes because the bus that was supposed to come in 5 minutes somehow already passed by as I was waiting at the stop, or at least that’s what it told me.
Great when it works. Awful when inconsistent 2/5
This app is virtually useless if you’re in the city. I rely on this everyday and it usually lets me down 60% of the time. The interface has not improved since I first downloaded it years ago. Needs improvement.
This app was one I used at least twice a day and was super reliable...until a few months ago. Now it’s so bad I’m deleting it. I can time my bus timing better than OneBusAway these days. If you have anywhere to be, say work, school, or an appointment, this app has become a downright joke.