Phantom trains 2/5
Updated App is just as useless as old one. It still shows trains that don’t exist when you do a search. App became useless after last update and this update fixes nothing.
Helpful app 5/5
By Health Activist
Very useful and convenient to use
Used to be a great app. 1/5
This used to be a great app, but now they have implemented invasive advertising, which prevents the use of the app or your phone.
Perfect so far 5/5
Track, train, arrival and departure times for metro north trains so far 100 pct accurate.
Well done guys!
Great app!!! 5/5
Really easy to use and super helpful.
Continuously crashes but accurate times 2/5
Love this app because it does show the correct times and I like how you can change your start/destination but the app is ALWAYS crashing to the point where I have to re-download weekly
Ads pop up when you need info fast 2/5
By joy tracker
I have had to delete this app several timeswhen trying to use it, because ads will pop up when I'm trying to get train information, and then you will be unable to swipe the ad away. So you are stuck looking at an ad for many seconds when you need train information.
Good option. 4/5
By luddite lola
Train is great. Clean and usually on time. Never too crowded. Wish it ran more often, but by the number of riders I realize that wouldn’t be fiscally possible. Would be 5 stars, except that it’s a tick pricey.
Incorrect Schedule 1/5
App sent me to an 8:46am train from Rye to GCT that did not exist. Causing a 40 minute wait in cold for next train, which was late as usual.
Last update broke it 1/5
I updated to get the latest schedules. Now it won’t let me see the schedules. The app prompts for upgrade and doesn’t let you refuse. The “Not now” button doesn’t work.
New to the city 5/5
I found this application quite amazing for someone new to the city or that travel in mta north it makes life so much easy
Impossible to locate station->Station 1/5
I just downloaded this app to possibly make a short train commute easier, checking times, arrivals, etc.
However, this app can’t even complete a simple task of inputting information of a trip from one station to another.
I am trying to input the information such as berlin train station to New havens union station on the Hartford line in CT.
The inputs of stations don't exist, and a list of complicated street names pop up, making the app very confusing, as i believe to have inputed the right streets, but it always comes up in error.
Maybe im using that app wrong, so im contacting support for this inquiry.
But this app simply takes a simple task of a station-station input and makes it impossible.
great app 4/5
By sultry vividly
i don’t really care for all the extra features, as i mostly care about knowing what time the train comes in and goes out. This app accomplished that extremely well!!! Thank you onTime!!
Does what it should. Easy to use. Nuff said.
Can’t set the stations 1/5
Waste of time. Can’t set stations since the “upgrade”! Waste.
Time on the train 5/5
Works great with the times for the trains.
A secure feeling when you have this app.
Keeps me on time 5/5
By occasional commuter
Always helpful. Have never known it to be wrong.
Avoid- sending spam constantly!! 1/5
Sending spam at a very high rate, as soon as I downloaded AVOID
It’s called “onTime”. It’s primary purpose is to let me know if the train in on time. The constant inaccuracy is absurd and renders the app useless for this purpose. It is good to see train schedule.
Buena app 5/5
App is quite useful. Accurate, loads quickly and is generally intuitive.
Best of class Nov 2018 4/5
MTA cannot seem to display a countdown timer or the progress of trains already in motion. This one could have a nicer UI but it has all the features you need.
No, I don’t want to upgrade as I’m racing for the train 2/5
Generally, I liked this app, but I just deleted it because I’ve been unable to use it. A request to “Upgrade to Premium” popped up, covering all pertinent and desired information, and could not be removed. So I did the only solution available to me: deleted it.
Great App 5/5
By Train sitter
Tells me what time and track the train is on. Works great
Cannot load - terrible. 1/5
New app is worthless. Cant use it with the new iPhone. Just spools endlessly after requiring an agency to be selected. I simply select NY Metro North. Have tried 15 different attempts.
Clear but still not real time 3/5
Clear but still not real time even if you click the “Are you on this train?” Also reducing the countdown time to the next train departure to just minutes from minutes and seconds isn’t helpful at all. Even if the trains are late, when they are scheduled to leave onTime those seconds really count getting there. The “Discover” button gets in the way and is pretty useless in my opinion. It also seems to be made in a way that forces you to accidentally hit the advertisements— I suppose that’s the real reason it’s there.
Time Wasted. Should I go back to paper? 1/5
Selecting metro rail new haven and I only see bus??? Where are train schedules???
Plays a video ad before showing me schedule 1/5
Previous versions were useful. Latest version is a delivery channel for video ads which you can’t skip. Uninstalling.
Don’t update! 1/5
Of course the update includes nothing but advertisements. Now I have to watch commercials before I get the schedule? Deleting this useless app!
On time 5/5
By Mike 11209
Useful app. Use it every day.
Very useful 5/5
By luna haha
Nice app with detailes on train number and timing
Lots of bugs with the free version 1/5
The latest version pushes upgrading to the premium paid version basically all the time now. I can’t tell why I’d want to pay for this app either. I use it for train schedules - info FREELY and transparently available online. Ads pop up while you are trying to look at schedules that take over the whole screen - if you’re in a rush to catch a train or check a schedule good luck. Add that to the fact that the pop up sheet asking you to buy premium has a bug and can’t be dismissed with the “not now” button which means you have to quit the app and reopen it to clear the premium pop up. Luckily the MTAs app has recently improved. Will now use it to check schedules as well as buy tickets.
Reliable, Clean, Clear 5/5
I use this app consistently for MetroNorth commuter and weekend sightseeing. Unlike MTA’s internal TrainTime app, ONTIME needs only one tap for me to get the train information while slip sliding to the platform. The display is large and cleanly displayed. Train delays are made apparent in a glance. Simple and Reliable.
On Time App for Metro North 5/5
By Sweet Plum 59
This app has been very helpful & accurate...love it!
Too many ads now.
Love the app but...... 4/5
By Eric Ian S
App is VERY useful.
And for the most part i love it.
Love the reverse trip toggle-
Love the track numbers at GC
Love the calendar for planning future trips
But, i wish that the train arrivals/train late messaging could be improved to more properly reflect, real time, what is going on!!
That would make the app unbelievable!!!
Advertising gambling 2/5
There was a pitch to install a slot machine app at the bottom. An official MTA app has no business trying to lure commuters into gambling addiction. Completely inappropriate!
Rosa lyna 5/5
By Rosa lyna
Worst app ever!!! 1/5
You would think they could make a decent
app to check train times.....
By Saint Alphonzo
The “upgrade“ of this app is built by people who think everyone wants to use their train app to order a pizza or a taxi or follow a friend. How about just easily finding a train without having to look at it very confusing and busy screen? Amateur hour at the Apollo!
Even the app is late 1/5
Metronorth has been promoting this app more since there has been a huge issue with train timeliness these past few months. I was excited to download this app so I could see where trains were and if they were on time. Well, leave it to metronorth to make a time focused app that’s still late. The app is theoretically, good, in that its supposed to give you live time count downs and tell you where your train is along the route, however it’s not accurate. It’ll say your train is on time and then show up anywhere between 5-10 min late. The map will show your train coasting along the railway, but it’s not accurate. ie: as you’re waiting for your train that’s already late, the map will you you that it’s already stopped at your station and picked up passengers and is now on it’s way to the next station.
Fix the app entirely 2/5
This app is great when it’s great. But when it’s not, it’s horrible! You need to fix it. I’ve tried all night to access the train schedule and I have not had any success! This isn’t the first time it’s happened either! Do better!
Schedule Not Showing Up 1/5
By Moonlight Dolphin
The Schedule isn’t showing up. I even updated the schedule & still no schedule.
Lots of room for improvement 2/5
It’s ok but could be so much better. I’m often waiting for an arrival to pick people up and the information provided is not very helpful.
Great metro north train app 5/5
I have used this app for years, I cannot live life without it now!
Wrong train times! 2/5
Would be a great app if it actually had he correct train schedules. Schedules for Shore like east and Metro North are way off.