Love to eat 5/5
By Non-chain dinners
Open Table provides an excellent service. It is especially helpful when traveling. We are always able to fine unique, non-chain restaurants.
Used to work great 1/5
By Mellowlark
This app used to work great until the last update. Now it just spins and spins. This happens in multiple locations, on WiFi, on cell service. I’ve tried deleting and reloading. Nope keeps crashing and/or not loading correctly. I have to log into the website to make and manage reservations.
EZ to use open table SP 5/5
By KiloKadi&Kash
Nothing complicated. Good info on dining out.
Bots and resales 1/5
By Sss12093487
It is obvious that people are using bots to grab hard to get reservations as soon as they are released to open table. Opentable should be able to put a layer in to stop this
Nice to have a rez 5/5
By zondra b
Even if we think we might not need it, it’s easy to make a rez a be assured we have a table. Also enjoy reading reviews. Thanks!
Never received my reward 1/5
By CathyKLynn
After dining out and accumulating points. Try to redeem points. Received email. Link would not work! No help whatsoever from OpenTable on resolving issue!
Online system works very well. 5/5
By Are you serious about nickname
The Online system works very well.
Obsolete 1/5
By eeevvvvvttttt
Nearly every decent restaurant no longer available on OPENTABLE. It’s a shame because their interface is SO much better than RESY. Please take back your market share. OPENTABLE has become obsolete.
Great atmosphere 5/5
By Neilly25
This was our first time here. Really nice drink menu and good drinks. Had the grilled pineapple mule.,Really yummy. The lobster sauce salmon was very good and cooked perfect. The negative is there was no lobster in the sauce that I could find. The deviled eggs are some of the best I have ever had. My husband had the prime rib 14oz medium rare it was cooked to perfection
Great place I love the food and all the people. 5/5
By Brenda Fey
I always have the best experience every single time I go to Beni Hana’s!
The food is delicious,I usually get the steak and lobster along with the vegetables also
the soup along with the salad that has the best dressing.
The cooks waiters are always a lot of fun and very friendly!
Rewards 3/5
By maybefreddy
I’ve been making reservations through Open Table for years but have never received the rewards/ points on my account. What am I doing wrong? It is a convenient app. Thank you.
Add more to data base 4/5
By delmarfoodie
I try to use Open Table for the majority of my reservations however, I noticed quite a few restaurants are no longer on your data base. A few use your platform for reservations , however u do not get points?
Best Seafood! 5/5
By Craving 222
This was my first visit to the Great Catch, and won’t be the last. The place is very inviting, server was attentive and friendly. I had the lobster roll, was delicious, and wife had the Grouper plate, was tender and delicious. We definitely coming back. I highly recommend the place to any seafood lovers!
Great, easy, reliable way to make reservations 5/5
By Seattle Retired Guy
Great service
Review of open table. 1/5
By ohhhh!!!!!!!!!
Not a user friendly app. Often states that there are no tables available when you try and use the app directly. Always have to go to the restaurant website. Takes 3 x as long as it would to call the restaurant directly.
#1 5/5
By Mim1018
Open table is easy to use and has always come through for us! Great App!
Fixing your app 1/5
By Geena R
All of my upcoming reservations and history were deleted off the app. It has only 2 items listed from years ago. I guess your app is no longer reliable.
Love this app 5/5
By Gailmarie90
This app makes it convenient to find a restaurant in my area. Love the reviews and the photos that are included. Plus you get point!
Clear Instructions 2/5
By RR&K
Easy to connect and make reservation.
The attention runs much better.
Garbagy 1/5
By GoldenCate
But you already knew this.
next step not clear 4/5
By bjschef
the transition from the restaurant to Open Table did not provide an obvious way to confirm the time & guest number (picked on the restaurant site), and had to be selected again on OT website
Easy to sign up 5/5
By AuntieRie64
Easy way to make reservations anytime whether the restaurant is open or closed. No waiting and automatic reminders!
Open Table 5/5
By Avatar2
Love this App so easy to use and I have never had a reservation that wasn't made like I requested. Love it, app does a great job I could not be without it. Saves so much time Keep up the good work and you earn points. Wonderful app works perfect I use it all over the USA. Could be a little easier once you have decided and on the time. Works great for me and very reliable!! I love it🍽
Hard to sort 2/5
By Neil Wilson 64
It gives you a list of restaurants but makes it almost impossible to sort by what is important to you.
Decent tool for making reservations and finding restaurants while traveling 3/5
By Frustrated in SJ
Pretty intuitive tool to make reservations and see what times and restaurants have availability. However, login is awkward due to two factor authentication. First off, who is really hacking open table. Just don’t enter any payment info and you are golden. They don’t need my credit card. Second, it will text you a code to authenticate, but as soon as you try to read the code it exits the code entry screen in the app and takes you back to entering your phone number so it can text you again… rinse repeat. Annoying at best. Here’s some ideas: 1) put the code up front on the text so you can see it in the notification pop up instead of last after a bunch of unnecessary text, 2) How about get modern and allow finger print or Face ID?
It’s wonderful 5/5
By wicked boston
The best of everything, every time!
Worthless app and company 1/5
By TDTX
If you are a restaurant owner, don’t force people to use open table. Just use Google. For users that can’t access reservations: If you have a no show they will ban you, but it won’t tell you that in the app, it will just not work when you try to reserve or log in without any explanation. That is of course terribly frustrating but the genius team at opentable can’t be bothered to give a basic explanatory message in their worthless app. If you jump through a bunch of hoops on their website you can find a way to contact support and they MIGHT un-ban your account if they are feeling good that day. Whoever is in charge of this product, do you even test this thing for this obviously basic scenario and think about it from a user perspective?
Food 5/5
By just me 21460
Thanks for helping
Difficult to use 1/5
By Scared of zombies
For years you’ve had an incorrect (French) phone number on my account. I’ve corrected it many times but it keeps coming back. Frustrating!
So convoluted 1/5
By Elizabeth Gdr
Had to enter phone number twice, texted code, email. Barely made it before death.
Reservation 5/5
By Loves good food!
Best & quickest way to reserve a spot at a restaurant!
Open table review 3/5
By McMomW
Open table took my 10,000 points away during Covid when most people were not going out and many restaurants were closed. I love Estia, but the 3 stars is for Open Table because of a poor company policy.
Love Open Table 5/5
By Jmcon
It makes it so easy to make reservations. We use it when we’re traveling to get tables at restaurants before we leave home.
Crooks 1/5
By Covid crooks
Had a huge point balance pre Covid and open table deleted them mid 2020 EVEN THOUGH RESTAURANTS WERE CLOSED FOR COVID
Crooks
Open Table and Apple Update issues 2/5
By Lexiev23
So I used to love using OpenTable because of the points that you can earn for certificates. However, for the last 2 to 3 times when iPhone updates have occurred, my settings have change. The button that asks if I want to earn points has become “untoggled” each time. I do not sit on my app and look at every single setting and particularly for this one. It should be defaulted to earning points and then if you don’t wish to earn points, you can opt out. I reached out before because I noticed after a few dining reservations that I did not earn any points I was told today that I had exceeded the number of courtesies allowed on the lifetime of my account!!! Since when do courtesies expire or have limits attached especially when it’s of no wrong doing by the user?
Not happy about this and do not have a problem going to the majority of the restaurants that we frequent on the regular, without using OpenTable if this is going to be case with them.
App frequently has issues 3/5
By SD Seeker
Does not bring up any search capability. Customer Support Chat appears to be a bot with no help. Uninstalled & reinstalled the app, still get the “Uh oh” error message. Don’t have a problem searching & making reservations from my Windows account.
A Request 5/5
By Booksontherocks
I would love to see an easy to use map of suggested restaurants, often, they aren’t really “nearby”.
Two restaurants that closed still on the app … 3/5
By Bbsreader
Absolutely love it, easy to use , accurate, sometimes l use it on the go .
Reservations 5/5
By Carolynn53
Easy peasy!!
An ok app that has worsened over the years 4/5
By Rando Schmando
Open Table is a decent app but not quite as good as it once was. Some restaurants that once used Open Table have defected to other platforms, such as Resy, limiting options.
The Open Table “search” feature is wretched: it gives options that are much earlier or later than what you are searching for in order to promote restaurants.
Redeeming the “dining points” is painfully difficult, but can be done if you’re tech-savvy and doggedly persistent.
Very user friendly 4/5
By Allergy ignored
I’d appreciate the ability to reuse common special requests such as allergies. Definitely a first world problem but it seems there might be a way to save these like you do with others, like contact info. Also would help if I forget to mention it.
Points 3/5
By Meget
I use Open Table often. It always says book and receive 100 points but I never see my points accumulate. 🤷🏽♂️
Love this App 5/5
By CInvest-mem.
I have used this app in town on numerous occasions and it has worked great and without issues. I have even used it while traveling and again worked perfectly. Would recommend to anyone.
Mobile App vs Online Domain 5/5
By MiztaNola
This review is based on the ease of access and accessibility of OpenTable. Apparently for the website, it is painstakingly slow and unreliable. The numbers do not match up with the mobile application.
seems to freeze a lot 2/5
By smithasaurus
seems to freeze a lot
2 step verification for reservations? 1/5
By 87spartan
Waist of time.
Awesomely Useful App 1/5
By Pearman
I be used Open Table for years. It recently lost all my history, points, etc.
Needs work to update personal details 2/5
By Dc Yukon
Both the app and website don’t work properly for updating of personal details. I tried repeatedly updating my email address and after clicking on the link to confirm the email address change, it took me through the steps to open a new account (which I did NOT want to do). The last thing I need is more duplicate accounts. And it wouldn’t save the new email address. Finally gave up, deleted the old account and created a new one, losing all points and history in the process. Need to improve digital security features to allow account updates to work properly.
First time 5/5
By juanpelito23
Great fast and easy
