OptumRx 5⭐️⭐️💥💥💥 5/5
By Ruth gaul
I count on my delivery as we are homebound quite a bit and getting delivery on time when needed makes for less anxiety for meds we must have daily. Phone contacts are friendly and patient . Thank You OptumRx.
The greatest 5/5
I think it’s cool and most of the techs I talk to are good and wise only had one guy at night time was very rude.
Patient and a pediatrician 5/5
Great app. Simple to use even for seniors.
Much easier with this app. Probably one of the easiest apps I have ever used.
Great APP 5/5
Helps me stay on top of my prescriptions.
Very easy to use and convenient!! 5/5
Very easy to use and very convenient!!
Unable to remove 4/5
I wanted to delete one of the medication that is not in the formulary- Levamir
I will end up paying 1200 dollars for a three months supply.
It does not allow me to delete it.
It only states that they will contact my doctor to renew it.
Otherwise it is a very good app
OptumRx App 3/5
The application functions pretty good. It gives you adequate information about prescriptions and how much each medication cost. The app is fairly easy to use. Some functionality needs improving. Like the log in screen needs to be updated to be optimized in the latest IOS so you can use either fingerprint technology or face recognition to log in. The cost for last price paid per medication needs to be put on alongside every prescription ordered instead of having to check against a customers last order made in the last 30 or 99 days.
Credit card requirement 2/5
Should not be made to enter credit card when bill total is $00.00
Easy and intuitive 5/5
By J0E E RAM0NE
Love this app. It makes reordering my meds a breeze.
Babyjean !! 5/5
Simple to use !
I have never had an app that gives me so much trouble placing an order!
Wish there was a six star 5/5
By MsEvie 515
I have been with OptumRx for a year now and could not be happier with their service. Delivery has been within 1 week and any problems have been solved in a timely manner. I feel like I have a nurse on hand at all times. I love the fact that I am in constant connection with my meds with no need to contact my doctor for refills and no need to worry about running out of meds.
Great app 5/5
By M&M in-co
This app is very user friendly and informative.
Good Job 5/5
The customer is now in control of ordering. I was really ready to drop the mail order route. Things were complete train wreck for awhile. Nothing should ever be sent out unless the customer has approved the order.
Mail order renewal 4/5
By Tom Raupp
Love the hassle-free feature!
By Newyork/Chicago Groupie #1
This app, has really improved. It is fast and accurate and very easy to meneuver!
I highly recommend it.
Being ripped off 1/5
The last time I reordered omeprezole it was less than $20. Now it was listed as over $300.00
What is up? This is the second time I was asked to pay high prices for generic drugs. Oh yes, they are now tier 3
I have entered 4 nicknames, as requested and all were refused. I guess they do not want review
Smart Ap 5/5
They’ve worked very hard to make this user friendly. ThankYou !
Awesome Seevice 5/5
Love the convenience of being able to order via mobile application. The only change I would make is to reflect the users actual cost for prescriptions. I take a couple of tier 3 drugs that I have paid more than the contracted rate for when a deductible or GAP is involved. Going into debt for my prescriptions.
This app 5/5
By Donna Roark
I love it, so convenient, Thank you so much, I am loving this mail order ! So much more convenient than having to deal with going to pharmacy!
OptumRx app 4/5
The app is pretty easy to use but it is very slow when ordering.
Reliable website 5/5
The OptumRx website is reliable to use to order refills for medications,
App is terrific and easy to use
Works ok 3/5
Page loading is a little slow. However I like that I can view everyone in the household on our account. Information is easy to find.
This app is great. Thank you
User Friendly 5/5
Love this ap! Love that I use finger print to log in!
I find this app easy to use and comprehensive in scope. For convenience purposes, a running total of expenses for year end tax purposes is the only improvement I would add.
Fantastic and Easy 5/5
I enjoy using the Optumrx app. One of the simplest ways to order and have it delivered. ❤️❤️❤️
By K Lertzman
This app is amazing. It saves, time and is hassle free. When getting it set up, the customer service reps were very friendly and patient with me. I love being able to see what is in my medicine cabinet at all times and set up for home delivery.
I got reminders of when a prescription is ready to refill or if one is on the way.
Easy to use and very helpful in ordering. 5/5
Very straight forward, the medication visuals are very helpful, ordering renewals are quick and easy!
A But Confusing 3/5
By Nate Mark
I find it difficult to navigate this app. It can’t do what a regular site can do to my satisfaction.
Easy and efficient 5/5
OptumRx app makes ordering very easy. Fulfillment is quite reliable
Great app 5/5
Easy to understand and use.
The app, if it works is great.
Worst company I’ve ever worked with 1/5
Can’t log in because every time I do it indicates that I need to confirm that I am who I say I am - regardless of how many times I’ve already done that. Offers to send me a text, or give a phone call with the code, and there is a 10 minute window to enter that code, the call inevitably comes 15 minutes later… And while I know it has nothing to do with the app, customer service is a joke. Each call you place give, and rep that you speak with, gives a different answer, and it would appear that no notes are ever taken on your account, because when you called back, and trust me, you will have to call back, no one knows what you’re talking about when you recap your previous conversations.
This app is easy to use. 5/5
The information is easy to access and easy to understand.
I can take care of my parents medicine while 5/5
I can take care of my parents medicine while sitting at sports practice with the kids.
Deleting prescriptions 4/5
The one thing I would change. I can not see how to delete a prescription from my list.
Gone delivery 4/5
Web site sometimes does not have all meds
OptumRX is a Handy Tool, but....... 4/5
By Patient in Need
I am pleased to have the opportunity to research my prescription orders through the OptumRX site, but I become perplexed finding authorizations and tracking information in a timely fashion. I have had the experience of seeking information on a placed medication and found OptumRX denies receiving said authorizations, yet authorization WAS given through my PCP. The dilemma is that certain placed orders are VERY SLOW in processing and, therefore; information detail is delayed. Since this app deals with medications necessary and needed it should, in my opinion, be more efficiently registered and available.
By Saga Sly
Superbly user friendly!
I find it difficult to delete a prescription drug that I do not require or want.
Auto log in 1/5
I hate that your ap doesn’t remember my log in information. As if I need to be worried about someone logging in and refilling my prescriptions for me. Also, I’ve tried to consolidate my shipments about 3 times and my med still ship separately. I hate this ap.
I love THATS SO EASY to use the app to order my refills!!!
Great app 5/5
I order all my and my wife’s medicines from the app. It lets me track the orders.
Right on pj 4/5
By right on pj
Good pill identier