My service 5/5
Thanks for the service. Your iPhone app is easier to use than online! Thanks again! 🤠
Excellent app & tool!
It makes life so much easier, love it.
Great app 5/5
Love this app. Saves me so much time!!!!
Not user friendly 3/5
Not user friendly
Dollars are wrong 3/5
Dollars are wrong on app, don't match website for what I paid.
Works ok for tracking orders.
We have never used a mail order prescription plan before. Our experience has been beyond our expectations. This process has been so much more convenient than taking the frequent trips to our local pharmacy and the savings is wonderful!
Nice to have 5/5
Convince of mail order is outstanding!
A disgraceful waste of time and money 1/5
Could you make it more complicated?
No alert that a prescription needs renew?
Where is auto Rx renewal?
Home delivery details?
This is meant to be intuitive
Very poor website 2/5
Even though they have updated and changed their website repeatedly it is still far less then perfect. Very slow to load, slow to update info and find searched items. Process is lacking. It is somewhat better with last update but still presents problem navigating the website.
Very easy to navigate....so far I think I’ll like it!BAB
Great App 5/5
Easy to use and a lot of information for the user.
Great little app 5/5
By Awad Eskander
Works very well
Optum Rx 5/5
Better way to keep up with our prescription...
Website and app 1/5
New web site is a major pain. Changed primary contact and site still using old. Don’t like layout in this app
Family member 3/5
I have authorization to order for a family member but I don’t find a way to access his account with this app
Worst company ever 1/5
In a year and a half, they have not completed one order on time and without issue.
On my tombstone, after they once again screw up my order, it will say
“Killed by OptumRx”
I should have never clicked on...“more”
Poor App 1/5
The app does me no good. I am not able to order per my plan. Invoice with shipment. Even when there is no charge for my RX without a credit card on file.I will never put a credit card on file with Optum RX.
Great App 4/5
The app is easy to use and very convenient. The only issue I have with it is you cannot print while using. Example: when I price a drug I would like to print out the comparison to show my physicians.
Review of New App 2/5
As this app is new, and this is my 1st time using it, I cannot provide an accurate review. I will do so, after I have used it a few times.
This app is very user friendly and is a real time saver
“Outstanding balance” 1/5
You should tell people there is a cost before you send the Rx. Do it again and you are history..
List Option Needed 3/5
This app is easy to use. The only reason I rated 3 was there was no option to print a list.
Simple n easy 5/5
Everything I needed to know and what I didn’t know is right there at my fingertips!
Vastly improved. 5/5
I just need a simple way to manage prescriptions. This works and is unobtrusive.
Great app and OPTUM RX is a very
Reliable provider. Thank you
Time saving 5/5
By AA addict
Easy and fast
OptumRx 5⭐️⭐️💥💥💥 5/5
By Ruth gaul
I count on my delivery as we are homebound quite a bit and getting delivery on time when needed makes for less anxiety for meds we must have daily. Phone contacts are friendly and patient . Thank You OptumRx.
The greatest 5/5
I think it’s cool and most of the techs I talk to are good and wise only had one guy at night time was very rude.
Patient and a pediatrician 5/5
Great app. Simple to use even for seniors.
Much easier with this app. Probably one of the easiest apps I have ever used.
Great APP 5/5
Helps me stay on top of my prescriptions.
Very easy to use and convenient!! 5/5
Very easy to use and very convenient!!
Unable to remove 4/5
I wanted to delete one of the medication that is not in the formulary- Levamir
I will end up paying 1200 dollars for a three months supply.
It does not allow me to delete it.
It only states that they will contact my doctor to renew it.
Otherwise it is a very good app
OptumRx App 3/5
The application functions pretty good. It gives you adequate information about prescriptions and how much each medication cost. The app is fairly easy to use. Some functionality needs improving. Like the log in screen needs to be updated to be optimized in the latest IOS so you can use either fingerprint technology or face recognition to log in. The cost for last price paid per medication needs to be put on alongside every prescription ordered instead of having to check against a customers last order made in the last 30 or 99 days.
Credit card requirement 2/5
Should not be made to enter credit card when bill total is $00.00
Easy and intuitive 5/5
By J0E E RAM0NE
Love this app. It makes reordering my meds a breeze.
Babyjean !! 5/5
Simple to use !
I have never had an app that gives me so much trouble placing an order!
Wish there was a six star 5/5
By MsEvie 515
I have been with OptumRx for a year now and could not be happier with their service. Delivery has been within 1 week and any problems have been solved in a timely manner. I feel like I have a nurse on hand at all times. I love the fact that I am in constant connection with my meds with no need to contact my doctor for refills and no need to worry about running out of meds.
Great app 5/5
By M&M in-co
This app is very user friendly and informative.
Good Job 5/5
The customer is now in control of ordering. I was really ready to drop the mail order route. Things were complete train wreck for awhile. Nothing should ever be sent out unless the customer has approved the order.
Mail order renewal 4/5
By Tom Raupp
Love the hassle-free feature!
By Newyork/Chicago Groupie #1
This app, has really improved. It is fast and accurate and very easy to meneuver!
I highly recommend it.
Being ripped off 1/5
The last time I reordered omeprezole it was less than $20. Now it was listed as over $300.00
What is up? This is the second time I was asked to pay high prices for generic drugs. Oh yes, they are now tier 3
I have entered 4 nicknames, as requested and all were refused. I guess they do not want review
Smart Ap 5/5
They’ve worked very hard to make this user friendly. ThankYou !
Awesome Seevice 5/5
Love the convenience of being able to order via mobile application. The only change I would make is to reflect the users actual cost for prescriptions. I take a couple of tier 3 drugs that I have paid more than the contracted rate for when a deductible or GAP is involved. Going into debt for my prescriptions.
This app 5/5
By Donna Roark
I love it, so convenient, Thank you so much, I am loving this mail order ! So much more convenient than having to deal with going to pharmacy!
OptumRx app 4/5
The app is pretty easy to use but it is very slow when ordering.