OptumRx

OptumRx

  • Category: Medical
  • Release Date:
  • Current Version: 2.23.2
  • Adult Rating: 12+
  • Developer: Optum Inc.
  • Compatibility: Android
4
4
6,753 Ratings
$ 0

OptumRx App

The new OptumRx mobile app empowers you to become an informed advocate of your health. The completely redesigned user interface is easy to navigate and makes managing your pharmacy benefit and your health simple. OptumRx Members – take care of your home delivery prescriptions at any hour, from anywhere, using the new OptumRx App. This application makes it easier than ever to refill and renew existing home delivery pharmacy prescriptions, sign up new prescriptions for home delivery, compare medication prices and more. We heard your feedback and have redesigned our homepage with a simpler design and large buttons to order, price and track medications. Refill home delivery prescriptions Access your Medicine Cabinet to select the prescription you want to refill. Renew prescriptions for home delivery Send your doctor a request to renew a prescription. Transfer a prescription to home delivery Save a trip to the pharmacy by having your long-term prescriptions delivered to your front door. Compare medication prices and find lower-cost options Use the medication pricing tool to see how much your prescriptions cost at a retail pharmacy versus home delivery, and find out if you can save money with lower-cost options. Review order status for home delivery medication Check the status of your refills, renewal requests and more. Setup a medication reminder Stay on top of days and dosage times by setting up a reminder to take your medications Locate a pharmacy Simply enter a ZIP code to find in-network pharmacies closest to you. View claims history View claims history through the app, whether you use our home delivery pharmacy or a retail pharmacy. Simply go into Claims History to view up to 12 months of prescriptions, how much you’ve spent on medication, and how much pharmacy benefit you’ve used.

OptumRx app screenshots

OptumRx app reviews

  • Refills 3/5

    By Virginia customer
    Not the easiest for refills. Had to search around some and look in “Hidden” folder to find my refills. Should be simpler. Some other services have more user friendly interfaces. Still a big fan of Optum overall.
  • Don’t get meds on time. 1/5

    By janferriss
    I take anti depressants and they never get here on time. This makes me extremely ill.
  • Auto refill 3/5

    By Tomato-crash
    I signed up for auto refill (or so I thought). I completely ran out of 2 of my medications. My Lovastatin & Amyltriptylin. When I checked on the “status” they hadn’t even shipped yet. Forcing me to get them filled locally. The reason I signed up for this service in the first place was for the convenience of not having to run around to different pharmacies to fill prescriptions, & for the $0 copay. I received 2 of my prescriptions, & the other 2 just ran out. When I filled them locally, I would get “reminder” texts saying I had a prescription that was close to running out & was due for a refill. I assumed with me filling out my prescriptions with you, I would get a similar service. However I received no texts, calls, etc., advising me to take an action to receive me medications. Do I have to review my account every other week to make sure they’ll be shipping when I’m due? Or will it ever be an “automatic “ renewal system?
  • Review 4/5

    By kee111158
    About half the time I try getting to the app to check my meds I cannot use the app. Hopefully the update solves this issue
  • Hello! 5/5

    By cariflowers86
    This is my first time using y’all. I know I’ll love it! Looks simple and an very a organized app. I have a mental disability and it cripples my mind sometimes to think twice as hard than the average person that’s why I believe y’all should be given a chance and also thanked and I see y’all help those people like me! I keep telling myself things could be harder or could get way worse! And to appreciate what I have! I am who I am and I love it! So, I thank you for all your help and efforts in helping people like us!
  • Policy violation? App self updates! 1/5

    By Matt N4 at Drexel U
    This app (ver 2.23.2) self updates (outside the app store) immediately after downloading. I.e. On first launch it reports update required and won't run unless you click "update". The app then self updates. After update it reported as version 2.23.4. Seems sketchy. Isn't that an apple developer policy (2.5.2) violation?
  • Price Increase 1/5

    By jodyprice
    Why have my meds increased in price during the year? One went from 0 pay to over $100. I thought the price remained the same for the whole year. All most all of my meds have increased in price, making me have to choose which ones I can live without. I would appreciate an explanation.
  • I logged on and it was someone else’s prescriptions. 1/5

    By paloma112480
    What’s going on here?
  • Humalog Insulin 1/5

    By FurioursX10
    I could not refill my Humalog Insulin because the cost was $782.31. There may be people who can afford that but just getting a social security check, I cannot afford it. I will probably end up in the hospital but regardless of what happens to me, I can’t possibly pay that. Maybe I can take enough Lantus to cover.
  • Bad news 3/5

    By leaphty13
    Not only do I not care for the mobile app, I don’t care for the patronization I received today from the woman I spoke to. She claimed that Optim Rx had “reached out” to me but I have yet to have come across the email. She maintained that her position was to remain professional but it felt more like she was impolite as well as actually demeaning. She claimed she wanted to not be rude but I found her to be not only rude but obviously impersonal to the point of blowing right past rude into obnoxiously being insulting in more than just tone. Too sad Mike Robbins When pushed to it I’ll win a rude-off every time, promise.
  • Excellent App 5/5

    By George273
    Very easy to use. Used to have finger I’d. But doesn’t yet have Face ID, Now has Face ID. Still very easy to use.
  • OptumRx RX 1/5

    By DNGeegan
    They send an email to refill then it keeps me going in circles to refill it not user friendly!!!! I’m so tired of out of 4 people not one knew what they were telling me. Zack finally could explain the problem which had one of the first 3 would had told me I would not be with my drugs for 4 days!! This almost makes me want to go back to a pharmacy and speak to face to face. But inconvenience
  • Great improvement with an App! 5/5

    By sunshonna
    Love the new app! Very easy to use!
  • So easy to use 5/5

    By MelissaE22
    OptumRx has made reviewing medications and getting support so simple. I am so happy to have this app and a great PBM supporting me in my benefits for pharmacy.
  • Easier to Navigate! 5/5

    By Deni from NM
    When I began using this app it was awful. It was very hard to find what you needed to order. However, gradually the app was improving. It is now so easy to order what you need with a few clicks and you’re done.
  • Fast and Easy! 5/5

    By Whipsong
    Quick and easy to use!
  • Very poor app 2/5

    By Dutchgirl 75
    Not user friendly When trying to order take your time. You’ll be on this app for a long time. It may be quicker to call your Dr or pharmacy.
  • carver10 4/5

    By carver10
    Works fine using app
  • Renewal order on site 4/5

    By Ciyci
    Once I entered the site, the process was well organized and simply handled. Getting in to the system; however, was annoyingly frustrating. Understanding it must be cautionary, it was still off putting!
  • App 5/5

    By No slew
    Great app
  • Optum RX App 5/5

    By CathyLeeJ
    This app is wonderful. So much easier to order refills. Thanks!
  • System error 3/5

    By JimR(:
    I keep getting system error on my new iPad
  • Refill 1/5

    By jsmccollam
    No idea when to refill prescription. Why do you not send reminders?
  • Late shipments 1/5

    By Rhoda49
    I waited for a specific prescription for more than 3 weeks and still have not received the prescription. I had to go to a retail pharmacy.
  • Refillable meds by mail 5/5

    By judybugzzy
    So easy to use—time saving—money saving!! What a blessing!
  • Signin 5/5

    By Coyote getter
    Quit changing my sighin info
  • App review 5/5

    By Yehia H
    Downloaded and used your app for the first time. It’s easy, explicit and simple to use! Love it!!
  • Makes easy Stuff hard 2/5

    By NoelFromNJ
    The app is better than nothing. I really wish I could see my history with the names of my drugs, the date they were shipped to me, and the prices. The lack of this information greatly reduces the usefulness of this app. Estimated price not available. Are you kidding me! In this day and age, I cannot get a total!
  • OptumRX 5/5

    By Eggs 841
    This is a very easy app to use with good security! I wish all my apps were like this! “Eggs”
  • Shipping Options 3/5

    By Tdalj
    There needs to be options to select other shipping time frames even if there are associated costs.
  • Ordering 4/5

    By Bud360
    Ordering seems to be easier with new update!
  • Super easy to use app!! 5/5

    By Vanniniboys
    One of the best apps I’ve used - highly recommended!
  • Great app! Works perfectly every time! 5/5

    By Stephen 1234
    Took a while for start page to load up. Working well now !
  • appreciate 5/5

    By migel1951
    I appreciate that I get reminders because I have a lot of medications. Thank you very much, Migel
  • Pain to sign in 1/5

    By AlexaDog
    App canceled my fingerprint sign in and made me sign in from scratch with user name and password - which of course I don’t know and don’t remember where it might be written down - then wanted to text me a code to write in as well. Very inconvenient App to get into.
  • Griss12 1/5

    By griss12
    Why do you all keep changing your website If I cannot order mine and wife’s medicine I will haft to discontinue my service with OptumRx Do not understand how to order
  • Nice App 5/5

    By Lillieburito
    Makes getting my pharmacy supplies easy and cheap.
  • Nice 5/5

    By harleyfishguy
    I like the way the new update works out
  • Problem with Losartan/hctz 1/5

    By Ratchett81
    I spoke to a “not so helpful” customer service rep on October 12th. I have gotten her before and she has never been able to resolve a problem. I think she’s been there over a year now. The reps should really be taught to know the medications and not attempt to resolve things they know nothing about. First she said the medication is not available and she’ll do an override so I can get it from another local pharmacy. Then she says you had one sent in September so not due til December. Which I never got if true. But I record online. Then she says you never received a prescription for this medicine from your doctor from us. Then she says you got an alternate book med from your doctor. I finally asked to talk to pharmacist who said they don’t have any losartan hctz because of recall. Instead of contacting ordering physician I had to ask him to send a message for alternate. Don’t know what’s happening with OptumRx. It was so much better before. Now because I’m out of the med completely I have to wait for this process to get moving. I especially need it after spending 20 mins plus trying to resolve a very simple issue. Ugh so annoying
  • Love My mail order app 5/5

    By GailGrimm
    The app has worked out so well for me. I love this mail order system.
  • App 4/5

    By michellevaughn
    App is so easy to use
  • My drugs list 2/5

    By MrDivaT
    Every time I log into OptumRx (for me and my wife), I see meds that I have hidden because we no longer use them. This makes my”keeping track” harder.
  • Never arrived 2/5

    By 1-/456?'hpotcxz
    I ordered the same prescription 9/ 16 and I’ve called my doctor twice and called you still did not have the drug 🤦‍♀️so I re-ordered again today October 12
  • App does not work well 1/5

    By thegabeTTU
    I can’t cancel an order. The orders are not showing correctly so I duplicated an order. Auto refills by default even if you don’t want that option. Terrible app.
  • Paperless 5/5

    By Acevedo 2
    Thanks for this option. I’ll enjoy it.
  • Support was outstanding 5/5

    By Ceege under Siege
    I think this review is for the app but on another note, I wasn’t sure if I had renewed or re-ordered a prescription. I had OptumRx call me and I was immediately connected to Brad who helped resolve my issue. I don’t remember his last name but please tell him he did a great job. - Gary
  • IPad App 4/5

    By clw44
    The app does not recognize the gravity sensing feature, otherwise if works well. At least when lying on my side...
  • Alvin 5/5

    By al holt
    Excellent
  • ordering refills 5/5

    By tseibbag
    It was so easy. Thank you!

OptumRx app comments


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