GREAT SAVINGS 5/5
Good savings great deals with this app !
Hacer la recervacion de buget en vuelo y carro fue la mejor decicion que hicimos nos dieron buenos descuentos muchas gracias 👏🏻👏🏻👏🏻😍😍😍
Can no longer sign into iOS app 1/5
Starting from a few weeks ago, I longer can sign into the iOS app. It tells me double check my user name and password - which I did, repeatedly. Note that the same credentials work on a desktop browser, but not on iPhone.
Can’t see your favorites 2/5
By All the "nicknames" are taken
It’s really frustrating that you can’t see your saved hotels on the app. No point for me to use it.
Tried retrieving my password from this site and it’s taken more then six hours without getting a new password! This is terrible quality of service.
Crooks. Useless customer service. 1/5
DO NOT USE ORBITZ. THEIR CUSTOMER SERVICE IN THE WORST AND THEY DONT HELP AT ALL. EVEN 2 MINUTES AFTER BOOKING THEY COULDN’T AND WOULDN'T HELP. THEY ARE A DISGRACE AND A BUNCH OF CROOKS. WILL NEVER USE THIS COMMUNIST SITE AGAIN!!
Why can’t I select a seat?
Please add multi-city search for flights 4/5
Pretty good app. Only thing I’m missing is multi-city search for flights
User friendly but missing easy access to 4/5
Your boarding pass! Needs it one icon on the bottom for quick access.
ORBITZ App 1/5
ORBITZ needs to get a refund from whomever generated this app. I’ve lost ever ORBITZ because I can access to apply it to any future flights.
Better than Priceline 5/5
Orbitz has much better pricing than Priceline. User friendly and would recommend orbitz to anyone.
Help needed by me 3/5
By 00 of ur biz
Since my 11-yr-old son will become 12 before our trip is completed I can't use CHILD as traveler, but I'll become a Senior (65) before the trip is completed, but can't use SENIOR. I lose on both ends.
Lastly, and this really gets my goat, a senior can't accompany a child.
REALLY?!! So I lose again because I had a child late in life? Gesus
Your website was not working 2/5
Your website keeps having "an error occured ok no this page. Please enter valid data" when I was submitting my payment. I tried both IE and chrome to no avail. Fix your website. And I had to resort to downloading this. Although this app worked, I would rather not download it.
By Sarah Haeder
This was the most difficult sign up I’ve had to do in a while and I still can’t download my flight info
No update 1/5
Flight was delayed 7 hours and Orbitz has no clue.
I just attempted to book a round trip with Orbitz through their mobile app and somehow ended up with a one way flight... How did this happen?
I attempted to submit a defect on Orbitz site for this issue however was unable to. I have reproducible steps if needed.
The process of getting the flight cancelled was absolutely flawless however the fact that I have to wait two weeks for the cancellations fees to return is absolutely ridiculous.
Poor customer service 1/5
I made a reservation in error through the app. The reservation allowed for free cancellation for almost two weeks after it was booked. I attempted to cancel it the day I booked it. The cancellation failed with no good explanation. After five with customer support, each one not knowing what the last one did, I still have not received a refund.
By c melendez
Great app super easy to use and extremely convenient!!!
Best Customer service ever 5/5
I was panicking about my missed flight, called the customer service they did everything they could for the cheapest way possible, got another flight for only $109 more. Thank you so much Donna (I’m not sure if that was her name) and her supervisor Noah.
Orbitz is the best OTA 5/5
Orbitz has a really user friendly website. The content is engaging, and has the widest selection of airlines, hotels, B&B’s, rental cars, attractions and experiences that range from uber luxurious, to mid-range, to economy. Orbitz learns your travel preferences and suggests great options.
✅ First Class airfare from Washington Dulles to Moscow on Aeroflot, for friends to celebrate New Year’s Eve, with a tour of Red Square and the Kremlin? Done.
✅ Four night stay at Courtyard by Marriott on Fort Lauderdale Beach with Water Taxi tickets up and down the intracoastal, for a quick, affordable couple’s weekend? Done.
✅ Family getaway to National Harbor, Maryland with tickets to “ICE!” at Gaylord National Resort for the whole family, with a beautiful Cadillac CTX from National Rental Car? Done.
✅ Private stay at Winstead Inn & Beach Resort for a week in August with your fiancé? Plus shopping in Harwich Port, Ptown, Nantucket and a Dune Buggy Tour of Cape Cod National Seashore? Done.
✅ Roundtrip on American from Miami to the Caribbean island of Grenada to go zip lining through the lush rain forest, and a tour of the Seven Sisters Waterfall, with your best friends? Then off to a nutmeg factory, and a stay at an independent guesthouse in downtown St. George’s, walkable to the beach, bars and rum distilleries? Done.
The whole world is possible with Orbitz!
Great app 5/5
By g money 197083
Always book with Orbitz
Entering account problems 2/5
Can’t get onto my account; says my password is wrong but then when asked to send for a new password I never got an email for submitting a new password ;very frustrating. I have tried this at least five times and I keep getting sent around in circles with no way to get to my account. I will try customer support next. Hopefully they are better than the computer program for correcting this problem.
Orbitz trip to Anaheim 1/5
By Courtney Simms
I tried to make a reservation to Hilton in Anaheim and I made the reservation just fine. Only to realize they switched my dates from July to January and so I will definitely be charged about $200 for the late cancelation. I can't believe I overlooked my booking dates and will never book through a third party or Orbitz again.
The best 5/5
There is no website like Orbitz I been planning my travels hotels car rentals with Orbitz for the last 12 years and I have always find the best deals compare to other websites
Don’t be foul by other places choose the best “Orbitz “ it is
I tried to reserve a hotel and on the orbitz main page not in fine print it stated book now pay later. Well just FYI that is not always the case. I was charged the full amount for my reservation immediately after inputting my card number. Always check what the actual Hotel requires because orbitz will not refund your money. They will advise you to contact the actual Hotel and you will need to cancel you reservation and request a refund directly through them. So read the fine print and research if the actual Hotel requires a deposit. This to me is misleading and just plain wrong and not the way to conduct good business. I will stick to Expedia. Very unhappy customer here.
My trips can’t be added to Apple Wallet 1/5
I’m trying so many ways to add my trips to Apple Wallet and it’s impossible... please correct this function.
Orbitz site crashes just when I wanted to cancel my flights within 24 hrs of booking. 1/5
I’ve been trying for the last hour to cancel a flight U had erroneously booked and wanted to book the right flight, but Orbitz site keeps giving me error messages that the site is temporarily not working. Can this be timing or is there a program they have in place for the site to “crash” if a customer tries to cancel within the 24hrs limit?
Excellent app to book flights 5/5
I LOVE this app, it has the best prices for flights and hotels.
How can I print this itinerary? I don’t see the entire package in one place.
Left me hanging 1/5
Customer for numerous years. Let Courtyard by Marriott give away my room in an oversold situation. No rooms available in area. Overseas customer service no help. Will never use Orbitz again.
Price change 3/5
While entering my credit card information, the price changed by $76. I have a hard time believing this happened in the 2 minutes it took me to enter my credit card information.
It’s very easy to use it provides the best prices
My trip 1/5
By Ip men
Well I been using ORBITZ for last two years,always good that ,when I want to book flight or hotel I do use it lot. But early this week I took flight from Chicago to Nj and I was told to add insurance 19$ for my flight.but I had situations that I want to cancel that flight ,they refuse .and i told them that it’s family matter I can not go Chicago just to use the flight I’m already in New Jersey they so won’t do it, even I told them that I paid 19$for canceling,I couldn’t do nothing to get my refund;so this will be the last time I use ORBITZ .
I did delete the app ,I’m gonna look for deferent service.
Wish it was compatible with apple wallet
Fare calendar 3/5
By missing fare calendar
Bring back the fare calendar!
Final stage of booking and app froze. Left me wondering whether I would be stuck with double booking if I started over.
Nice app 5/5
By Gabby tea
I love this app bc it’s fast and save!!
Excelente aplicación 5/5
Uso constante mente esta app y nunca he tenido algún problema con mis reservaciones ademas ofrece ideas de atracciones cercanas al lugar que visitas excelente opción
Incompetent customer service 1/5
My account got hack and four tickets were purchased for a family from Bangkok to Shanghai. I was notified when I got an email asking if i wanted to protect my flight to Shanghai. I contacted “customer service” to find out what was going on. During the first call, I explained that my account was hack and the four tickets purchased needed to be cancelled. The first person didn’t know what to do, so passed me to a “supervisor” the “supervisor” started the conversation with, “I understand you are calling about your reservation to Shanghai” to which I responded “no, I’m calling because my account was hacked and i need to have the flights cancelled.” This Abbott and Costello routine went on for a few more “supervisors” before someone got me to a fraud department where i was eventually assured that flights were cancelled. Four days later, I noticed someone was trying to book a flight from Bangkok to Tokyo, so the process started over. I asked to be sent directly to the fraud department and was told there was no fraud department. At this point I asked that my account be completely deleted as it’s apparent the Orbitz is incapable of providing a secure website. My account has not been deleted and my credit card was charged for the flights.
Outstanding Services 5/5
Always on point; always provide great services.
App doesn’t work as advertised 1/5
By Not Satisfied 2018
Promised a 15% discount for using app, didn’t work (couldn’t find where to use code). App did not accept my “Orbitz Bucks” that I already had earned on account. Going back to the web site, deleting the app.
Good deals 5/5
Orbitz has helped me find some excellent flights. I will make them my first goto
LOVE IT 5/5
By BHANKZ FOUNDATION
i love you guys!
Such a useful app I’ve had several hotels and car companies especially tell me to go with orbitz over their own pricing!! In person! But moreover the deals are always spot on and somehow I find fair not available anywhere else. No need for anything else except hopper. It’s awesome for flights. Cheers.
App doesn’t work 1/5
By I vibrio
Haven’t used the app before, apparently. Tried purchasing a flight/hotel and couldn’t complete the purchase, but it didn’t stop Orbitz from charging my card twice to the tune of almost 2k. And according to the CSR that spoke English as a 2nd language it would take at least 24 hours for the charges to come off my credit card. Can’t recommend this app at all, would give it 0 stars were it possible.