App and server 5/5
App finally work The server was one of the best !
Good job ! Ok
Eating out again! 5/5
By cheryl calhoun
Great food and service
Waste of time 1/5
By gjjr SH yuh
The app is worthless to order. You are still (after last review if 2 years ago) directed to the website and have to start all over. There is no reason to use the app.
So so experience 3/5
I called ahead of time and the told me they weren’t taking reservations but there was no wait. So i get here and had to wait about 35 minutes but that was not my issue, they we’re doing call ahead a and didn’t tell me that over the phone although I pressed the option for call aheads. Then a guy at the door started feeding me BS which I didn’t appreciate and would not address the issue I presented to him, just kept avoiding it by saying we are doing the beat we can. Don’t appreciate being patronized but the dinner part was not bad, good waiter, good food.
Excellent (nearly) 4/5
By Officer C
My wife and I really like Outback. The only thing that bothers me is that I cannot be confident my steak will be cooked as I ordered. I order medium well. In the past month I’ve ordered steak three different times. Only once was the steak cooked as I ordered: medium well. The other two were well done. Today I pointed that out to our waiter and he apologized and —to my surprise—the waiter offered the opinion that cooks tend to shy away from any pink because customers don’t like pink. But if I order medium well, I’m expecting some pink and a juicier steak. Other than this, our experience has been excellent and our waiter today was excellent.
By RJ. & Micael
Excellent Service Ashley, Thank You Very Much
Limited menu not great 3/5
Everything I usually get was not on the menu other than just the steak. I don’t plan on going back till the full menu is back.
Love DineRewards Program 4/5
I love the convenience of paying with the Outback App and the DineRewards Program. Sometimes the App repeatedly gets an error when I try to apply an existing coupon that I can see in the App. Would rate a 5 if not for this problem.
The best! 5/5
Thank you for such great service in these times!
Diane and Steve
Even with a limited menu the food is excellent.
Not excellent 3/5
Outback offers excellent food, but their app is a kinda mediocre hack. I can’t check my order status. I give you money. You give me food. Good deal. But you won’t give me an order status? Just wrong. Fix it!
Awesome Service 5/5
Our server Steven L was awesome and very attentive. The food was also great. We love Outback
Great food, Great eats! 5/5
By LA of SA
Restaurant is always clean, great service and fresh ingredients make a great dining experience. Love the app- allows call ahead, earn dine rewards, and easy to arrange pay. Love the app, the service and never disappointed with the food. Don’t miss out on dining at Outback Steakhouse!
Katherine was very attentive and great!
By Dar T
Got the Cobb salad. Nothing that a Cobb normally is. It was just a bigger version of a house. Very disappointed especially for the $.
App no problems 5/5
Used it twice in two days and no problems using the app
My server was enthusiastic sweet and very professional! Her leadership skill is unbelievable! My day was made and it’s sometime since I’ve been out to eat. True heroes!
Can’t order takeout through app 1/5
When you try to order takeout through the app, it tries to launch your phone browser. Even places like McDonald’s have apps you can place orders on the app itself. Especially in a time like now, you would think Outback would update their app to better takeout functionality.
Rewards not working 2/5
It doesn’t seem to be possible to sign in to an existing account for rewards. It takes you to a sign up screen instead of a login.
Can’t order for pickup through the app 1/5
I wasted almost two hours trying to use Outback’s flaky website before giving up. I then decided to give the app a chance. Turns out you cannot place an order through the app! Waste of time.
Service and food was perfect today. Thanks Courtney!
Outback on Memorial 5/17/20 2/5
Let me just start off by saying Outback is our favorite when we come to steak and we eat here quite frequently. Today our service was the worst we have had. Our server was very pleasant but it took forever for him to come take our order after we ordered our appetizer. He was sitting in the corner playing on his phone and then he was flirting with a blonde server. All of this while we could see this going on as we sat there. Our steak was the worst steak we have ever had there. I have never had a problem before. It was not cooked correctly and it was fatty with lots of tendons. We are not ones to complain but our waiter never asked about our steak not being eaten because we never saw him. We never saw a manager. Usually one walks around but not today. The only time anything got cleaned off our table was when the lady brought our salads. Otherwise, all of our dirty dishes sat in our table throughout the whole meal right in front of my husbands face. Very disappointed in our service and the food today. When you spend $50 you expect it to be great and edible but today it missed the mark by a lot.
Fast and easy 3/5
Love the convenience of paying instead of waiting around
Great food great owner 5/5
We love the people the owner and the food
Can’t say enough you must eat here we do four time a month if not more blessed to have great service and great food
Augusta GA 5/5
By Brian Sandifer
Brandon was an excellent server and the food was delicious.
Great for Online Check in 3/5
Great for checking in before you arrive but the payment system is SLOW ...hence the 3 stars
Great place to eat 5/5
By Draw it mom
Loved the food and dessert. Quiet now that there are fewer people out.
Crashing App 1/5
I would love to give it a higher rating but it will not even open. Just crashes. Please fix whatever issue is causing it to crash.
Can’t handle the pandemic 2/5
This is the 2nd time I ordered from Outback since the lockdown began. The 1st time was delivery and the food showed up an hour and a half late and was cold. So this time I ordered at 3:00 for 5:00 curbside pickup. When I got there I was asked my name THREE times and no one gave me any information, even if my order was there or was lost. FINALLY at 6:10! I got my order. When I got it home, the “medium” steaks were charred and the food was cold. Lesson: don’t go to Outback again until the fining room is open. These people can’t get their act together.
Foolish useless app 1/5
By MJD deek
Don’t bother even downloading the app. If you want to do anything like order it has you exit the app to a web browser. The polar opposite of what an app is for. In a time of only takeout and delivery Outback has made the process more difficult. On top of that their own website was down for placing orders. Not a very technical savvy group apparently.
Mother’s Day Brunch 5/5
So happy I chose Outback as my first dine in experience since Covid/19. Good food and excellent service.
Manager Melisa Swift is very helpful and great at her job 5/5
By coolkid charles
5 stars for her
Sweet early Mother’s Day meal! 5/5
By Jay EQCM
Medium rare steak was perfect. App was fairly easy to use. Emily was very attentive.
App is poor 1/5
By SA diner
You shouldn’t have to have a code each time you use it or be able to disable. We never earn rewards because they seem to conveniently expire. If you want to encourage repeat visits with the app, then adjust the time frame. Service was great. My potato was really hot, my steak became cold obviously while waiting on the potato.
Don’t bother 1/5
I went to check the menu and the app redirected me to their website. I attempted to place an order and again the app redirected me to their website. So what it the point of the app? Everything I needed to do is done from their website.
No mobile ordering as advertised 1/5
No mobile ordering as advertised
What’s the point? 1/5
Anything you try to do on the app just takes you to the internet. Why have an app if you can’t do anything with. Just say “order online”
Missing Apple Pay 2/5
This app is the slowest and clunkiest apps that I still have on my phone. While I love the rewards this app leaves a lot to be desired. It’s missing Apple Pay integration and instead has a less secure way of storing my credit card data. It also has an extremely clunky way of logging into the dine rewards.
It would be nice if I could pay using Apple Pay instead of having to add my card to this app.
Also it would be nice if this app were scaled appropriately on the newer phones.
While I’m complaining the rewards system should use Sign In with Apple so that it’s more secure.
Regular stop 4/5
By Bean med
Service great. Food good enough to keep me coming back for the service.
GREAT service from a Great waiter!! 5/5
Excellent service...HILARIOUS waiter and he was just a great down to earth gentleman. After getting to know a little about him, you will find he is just a great human being. Thank you Eric for making our night an awesome experience. And most importantly, THANK YOU for your service to our country!
pointless app. directs you to web browser with every click 1/5
i don’t get why there’s so many good reviews on here. it directs me to my web browser, even for a simple look at the menu! that’s ridiculous. what’s the point of even having an app if you have to do everything online and not via app?
Our waiter Thomas was great! 5/5
We always enjoy our dinners at Outback. Thomas was a great server, got our food to us quickly and very pleasant.
Never works 1/5
I’ve tried paying with the app several times and every time that I try, it never works. Needs some improvement.
Fantastic service 5/5
Chrissy R and her team were fantastic from start to finish. Answered questions, provided assistance when I spilled my water, patient and extremely personable. A breath of fresh air. Thanks a bunch.
Bad experience 1/5
Service was horrible, they forgot to put our app order in, then food came with apps , steaks wasn’t cooked right, waited forever for check. Very bad night at outback!
Good service 5/5
By hu Ty
Enjoyed food and server was good.
Bad night in spartanburg outback 2/5
Haven’t been here in awhile.. remember why now... slow service. Under cooked food and cold food..
Great app but needs a tweak. 4/5
Love the app and would’ve gave 5 stars if it would allow making to go orders without redirecting to the web site.
Provided superior service with a smile. Everything was great ! Thank you