Customer Service (Human Being) 3/5
are use the Overstock app. I like the merchandise, the shipping and the prices are generally good. However, I do not see any customer service chat function or 800 number to call for questions regarding merchandise. I also would like to know if merchandise I’m contemplating purchasing will be on sale further on Spring Black Friday which starts, when??.
Jennifer Leckel 5/5
I ordered a seven piece dining room set which only took less than a week to arrive. It’s beautiful and I’m so happy with it. I also ordered an 8x10 rug to underneath it, contemporary style , which really made the dining room set pop! Today I received an area rug I ordered which took less than a week to get to my new home. My next purchase is a head board and a foot board that I just fell in love with at first site. My husband has shown me multiple others but none compared to this one. I must have it! It’s pine and sturdy and looks as though it will last a very long time. I have a credit card to Bernie and Phil’s but I don’t care I’ll pay the money upfront for it because I’m so in love with it. I’ve always had good luck with Overstock for the last ten years. Never disappointed not one time. I get coupons all the time and apply them to my orders which in return I pay less for the item! It’s a brand new home we pass papers tomorrow and I’m upgrading just about everything with items from Overstock. You just can’t beat the prices and more importantly the quality. I’d give Overstock 10 stars if I could! Thank you Overstock is my happy place!
Why I like Overstock and how it can be better 4/5
By Sky 'n Shore
Overstock keeps up! O has the latest tech, easy tap access to its online departments, and lots of views for each product.
I like the honest reviews too. What’s an issue for one customer may not be one for me, for example. And when there is a problem, O, customers report, fixes it. (I hope that continues to be true!😇
Response time and shipping info comes to my email in a timely manner too!
What could be better? Well, when I scroll product info sites, there are many repeats! Very annoying. Just show us the product once as I scroll though a site. Thanks. ‘Hope you make that improvement.
Overall tip of the hat to the tech crew and the crew that chooses the variety of goods on the Overstock site. I hope they give you a good salary with great benefits. Oh, and stretch breaks too! 🎩 👑 🍀!
Outdoor Dining set patio 5/5
Love my dining set patio! It was easy to assembly. I did it myself
Easy to use! 5/5
Great app love overstock!,
The worst experience as a customer ever 1/5
Never again I’m having a refund today for a coffee table a bought the 2nd of April with back and forwards.
Love the O Club Membership! 5/5
Love the higher quality items at lower prices!
Unable to fix error in order 1/5
Disappointed. Placed an order and then realized an error in the color of one of the two tables ordered. Contacting customer service was not easy. When I finally was able to connect with someone in their live chat, he told me there was nothing he could do to fix the error. He said he could try sending a message to someone in charge and then he disconnected.
Review Benefits 2/5
The application is easy to maneuver and I did receive what I needed but when I wanted additional products I somehow got to a webpage instead and found that I would much prefer to use the webpage over the application. In my situation I needed multiple rugs I ended up purchasing two when I went to the online portal and I did not use my app at the bottom of one of the items that I selected it was an option for a bundle price for three items I would’ve done the bundle price and got all my items at once if I would’ve used the online portal.
The most disappointing part about it is I wanted all three items and I would’ve paid less which you would’ve made me be inclined to purchase more items that matched now I’m hesitant to use the application at all because it seems like I get a better deal if I go through the online portal
Coffee Tables 5/5
I ordered two glass tables to put in front of my sofa. Really excited for them to arrive. Will review again once they arrive. Order process was very easy.
I love Overstock! 5/5
Great quality for a great price with great service!
Like I said, I love Overstock!
Overall Satisfied 5/5
Love love love the site. You can find any and everything your looking for and the prices are amazing.
Needs option to turn off haptics.
Too many emails!!!!! 1/5
Please advise how to adjust frequent, opt out or unsubscribe from from receiving So many emails.
Love it 5/5
I find everything I can’t find elsewhere
Beautiful Dining Set 5/5
Putting together with my son & daughter-in-law took half a day even with good directions to put together. I’m glad we bought it, it’s a beautiful set. Now would like a matching buffet or sideboard.
Overstock is a treasure hunt . 5/5
By Forged Only
I don’t much , I shop at Overstock because I search for unique , quality merchandise that is value priced . Not everything here is value priced , but there are items that are . When I come across an item that fits the above mentioned template , I purchase it . You will always find something at Overstock that you can use . Yes , I’ve been a loyal Overstock customer for over 10 years .
The Best online store ever !!! 5/5
Overstock I just love it . They have the best customer service ever . they have the best stuff ever.that last for years and years I have shopped with them for a long time . And I will keep on shopping . I have told many of my friends and family about Overstock. Com and how great there stuff is and service is and I will continue to shop there and so will they . To have great quality goods and great customer service gets a 100 in my book Thank you Overstock you are the BEST !!!
Love O 5/5
I’ve purchased A LOT from O & have been happy with 99% of purchases.
Great deal! 5/5
Really recommend this!
By big bang theory howie
Good app but pretty much every time I leave it to respond to a text or something and come back to it the app refreshes and I lose my place. If it didn’t do that I would give it 5 stars.
I like Overstock, but don’t like their app 2/5
It’s easier just to browse online. If you want to get out of the app for a second, when you go back into it to continue looking at what you were looking at, you have to start all over again. I tried to go into the app settings to change it, and they have the “background app refresh” on, and they don’t allow you to turn it off. It’s extremely frustrating. I haven’t bought anything from Overstock yet, so I can’t comment on them as a company. I just hate their app.
Slowest Orders EVER 1/5
Overstock has the slowest shipping I have ever experienced. The last few purchases I have made have taken about a full week of “processing” and then they ship items that take about 2 weeks to arrive. I know it’s not Amazon and their 2 day shipping, but 3 weeks is horrible. They offered me a free Overstock Club O, for being a college student. It’s still not worth it. I don’t want to wait 3+ weeks for simple items.
Great choices with even a small runner
Very behind the times . Amazon is so much better . Don’t waste your time
It keeps resetting my searches and filters when I move between apps. After a few minutes of not being on the overstock app, it would close completely and I’d have to go back in and search for what I was looking at again and select the filters again. Which sucked because there are a lot of bunk beds to choose from and I’d lose what I was looking at. After about 6 times in an hour or two I gave up. Just going to delete the app and get the beds elsewhere. 🤷🏼♀️
Great place to shop 5/5
Overstock has it all, great prices, selection, and prompt shipping. I am sold!
Great display and easy to use. 4/5
I really like the functionality, the clean design, and of course they have a huge amount of choices for a customer to choose from. I am very thankful to hear that you ship to Alaska. Finally I can now order from your site!
Soft throw 5/5
I love these throws So soft n warm
Just love the furniture the comforter sets... Off course no woman can go without Jewelry too... I just love OVERSTOCK!!!
I really like this bed it is Very sturdy and a beautiful color 🐶🐶🐶
By Rome Rascal
Overall, the app is decently designed. However, while using it to check on my order and track its delivery, the app inexplicably prompts me to try the app. Also, while shopping for items with numerous options, like sheets, I must reapply the filters if I deliberately navigate away from the app to take a call or reply to a text, or if I just accidentally touch one of the menu categories along the bottom of the screening while scrolling through results.
Lazy Customer Service 1/5
CSR’s are too lazy to follow through with the simplest request through chat or phone. They lie repeatedly over something as easy as an email preference issue. Things that wouldn’t happen as often if they had to actually look at people in person. Have fun wasting your lives staring into a screen, with completely meaningless work.
By :m e
I always have the best of luck with everything I order
I love Overstock, great products, good prices, and most importantly...excellent customer service.
If you are looking for something ordinary, unique, or handmade, this is a great sight. I have gotten all of the above some, at exceptional prices, some not, but sometimes quality is my priority.
First time purchase. Great transaction. Fast delivery. Just as pictured. Will by from again.
I’ve been unable to update the Overstock app all day today (3/19)19). I like your app but I need to know what bug is causing the problem with updating it. Thank you.
Thank You for all my great stuff over the years. Decent quality at decent prices:) 5/5
TY all for great service. Delivering all my goods in reasonable timeline. Very nice verieAty❤️
Convenient & Fast 5/5
By Desi Janta
Very easy to order on time delivery. Just super convenient.
By Coastal living 50
These are absolutely the best Egyptian cotton sheets (12000) I have ever bought ....so silky to sleep on and I love them.
I bought two sets sage and the teal and I have my eye on a white pair....
Very pleased 5/5
Loving this app. Love how I can earn rewards with just reviewing my great purchases
One of few places I shop on line
Reloads in background 3/5
I filter to find products and then open something else on my phone and leave the app running in the background. When I go back to the app, it reloads and goes back to the homepage, which means I have to start over again each time. Other shopping apps do not do this. I also feel that not all options are shown in the app- easier to search the website through the phone browser than the app.
By Kay M Grant
The quality of the product has is as expected. Also, the customer services is excellent.
Thank you 5/5
I have been looking for a perfect water bottle it is very good water bottle
Love Overstock 5/5
I absolutely love Overstock! This is my go to place no matter what I’m looking for. I can find any shape, size or color. Highly recommend this website.
I like overstock 5/5
By Taty 77
Me gusta mucho porque compro cosas que no la hay en otras tiendas y cuando las veo en otras tiendas es mucho más caro .
Great Prices will add great relaxation 5/5
By greg ruble
Very nice selections and prices