Great app 5/5
By G Gaz
Excellent app and rapid pick up is super helpful to get my lunch from at the location closest to the corporate park I work in. Thank you!
Rapid Pick up 5/5
By Diahanne E
Always a great option. I never have to wait in line
Love Panera but... 3/5
The only reason I give P 3 stars and not 5 is very poor selection of tea bags (especially herb/decaf ones)
Whenever we ate there wife needed to bring her own.
Love the update 5/5
Everything is awesome.
I love the ability to customize it to my liking from the user friendly application. Thank you for the great experience each morning!
By Native Manhattanite
I’m so happy with both the food & the app!!
Great app 5/5
The app is 100% easy to use and great for planning and customization.
Fix it 2/5
I’m not under 18 and I only able to pay cash in person, I get frustrated because I would be hungry and angry because I don’t have no credit cards or anything!!! IM SURE PEOPLE that does not want money or anything from their debit card, PayPal, or credit card!!!!!!! Please I need this to fix because I’d be giving 5 star if it allows to pay CASH in person
By ill legal alien
I love your store, but it would be nice if your app could find the nearest Panera bread without me putting in the city
App not working 1/5
For the last few weeks I cannot use the app to order a carry out. Every time I try to place an order I can an error “oops something went wrong”. I’ve uninstalled and reinstalled the app and it still not working. There is no place in the app to contact anyone to communicate with anyone.
Easy Ordering and Fast Deliveries 5/5
The Panera Bread App is extremely easy to use and functions very well. It almost makes it too easy for me to order delivery anytime I want it.
As a first time user, it was pretty simplistic. It would be nice to set a favorite store one time but other then that..... yum I say!🤙
Love this app! 5/5
Easy to use app, makes ordering Rapid Pick-Up or Delivery a breeze! Sends real time updates so you know when your delivery driver is near, also tells you there name and has a picture of them! Panera has great service, and it’s made better by this app!
Fast and easy 👍🏽 5/5
Direct and modern.
Love this app & it’s user friendly 5/5
Love the ease of placing my order!!
Works like a charm 5/5
Absolutely love this app. I placed my order drive to Panera and grab my order.
By Thooo kbow
Panera Bread made easy 5/5
Panera Bread is my favorite restaurant to pick up something quick, the quality ingredients and quality preparation of your food always produces a good customer experience.
This app is an extension of that, the design is fluid and easy to navigate, while aesthetically pleasing to the eyes.
Panera Bread app is easily one of the better food apps on the market.
Can’t use gift cards through app 2/5
I was given $45 in gift cards. I added them to the app and threw the gift cards away. The gift cards show in my app but the pin is not saved, per the app. Now, there is no way to scan the app to use the gift cards and it can’t be entered manually because the app didn’t save the pin. So basically, i was gifted $45 and can’t use a dime. This should be fixed soon on your end.
Rapid pickup 3/5
My food sits on the counter instead of on the rapid pickup shelf. Employees gets lazy even when the store is practically empty.
Bad Preparation of food 2/5
I like the food at Panera, but when you get a half of sandwich with no almond chicken on it and mostly lettuce, for over $5.00 it makes you think twice about going back. They need to work on training, there are two Panera’s and one people have stopped going in because the tables are not clean, no matter what time of day.
Love the app, just need gift card option 5/5
The app is great!! I use it all the time but Panera needs to make a special parking space for Rapid Pickup Orders.
Great for Rewards 5/5
By sriracha cat
I’ve always liked Panera bread. I’ve found them to be the best compared to similar chains like potbelly’s, Hale & hearty.
The app doesn’t disappoint. Very quick, informative and easy to navigate. Rewards are my primary reason for use. I can redeem my rewards easily and choose rapid pickup or dining from my table which is nice for packed locations where finding a seat first is a must.
Great job with the apps. Nice pictures for each meal, easy order flow, easy checkout. Accepts Apple Pay.
This app makes selecting your meal and using rapid pickup very quick and easy. I don’t even have to get out my credit card because it takes Applepay!
Easy way to order 4/5
The only complaint I have is that the app doesn’t go into portrait mode on my iPad.
Other wise this app is easy to use.
Love it. However...... 5/5
By Ms Big Hips
Very detailed I love it. I wish you could get a chai tea in a large
Great Job Panera 5/5
By great job panera
So fast and very easy to follow ordering instructions. I love it!
Quality differs at each restaurant 3/5
By Smiles 2
I love Panera’s and used to eat there at least three times a week because I travel a lot, but I’m finding that I am very disappointed as the quality varies at each Panera’s. For instance, I now drive twice as far to a Panera’s because the one closest to me does not make my Fuji salad the right way.It is never as fresh as the others. I’ve opted to going back to my Cosi signature salad to offset my visits and eating out of my own garden. I also find that I do not get as many reward points as I used to when I first joined.
Praise The Lord!!!!!!!!!!
Order on 7/5/2019 3/5
By Blues winr
We ordered sandwiches with Extra Mayo; the prep person added Extra Spicy Mustard made the Turkey inedible (had to scrape a lot off). Salads were good
Love Panera 4/5
I love Panera! The atmosphere at the restaurant, some of the food, the delivery and pick up, all of it! I have a few suggestions that would make the experience even better for some customers.
1) Would love to have order from the table option at every Panera location
2) Would love to go on the app to find my previous orders
3) Would love to order all vegetarian options. There is not enough vegetarian options. For example the broccoli cheese soup that I love has meat base and so do a bunch of other soups. Please consider vegetarians.
Easy to use 5/5
It is way to easy to use, my 6 year old can do it
No notification when out of ingredient and proceed to payment 3/5
No notification when out of ingredient and proceed to payment
Good App 5/5
Quick and easy way to place an order.
Delivery is quick as well
Can’t redeem credit 4/5
By LA linguist
Said I had a beverage credit but wouldn’t let me redeem it.
Almost there.... 4/5
It’s great for placing order. HOWEVER, it would truly be “rapid pickup” if there was an option to pickup your order through the drive-thru. Also it’s annoying when you have to start over because you have to leave the app, even for a second!
Easy Breezy 5/5
By Queen Nef1
So far no issues. Not too difficult to use.
Ordering on App 5/5
By The City App
My order has always been ready for pick up at the specified time, and correct. Thank you!
Easy App 5/5
App is easy, delivering fee is a bit much when you consider its $5+ and you need to tip the driver on top of that.
My rapid pick up 2/5
By julies ipod
It seems like every time I order from the south portland store something goes wrong....toddy no green goddess dressing....really....put it on your order site if you’re out! I used to eat at this location on a regular basis. Not anymore!
This App Is a lifesaver! 5/5
Love this app! I can order and pickup so quickly!
Shockingly dirty 2/5
This is the first time at store 2112 Millbury Ma. This store is filthy, tables dirty, dishes piled high where people put dirty dishes, soda/ice tea area not stocked, trash everywhere. I have been to many stores, this is an embarrassment to the brand.
Great app! 5/5
What a fast and convenient way to order! We usually do a Rapid Pickup, and it's ready by the time we arrive. I really like the easy way of selecting items and options. Thanks for a great app!
Panera good 5/5
I like panera
When it works... 1/5
...it’s great but unfortunately this app has really messed up several of my orders. When I go to pick it up, it’s all attitude.
Food nice place
Good app, bad rewards 2/5
As far as placing orders go, this app works perfectly. It’s easy to use and there’s rarely a glitch. My problem with Panera Bread is their rewards program.
You literally have to visit 3-4 times (and spend at least $50) before you can get a reward. I always look forward to which reward I’m going to get and sometimes I’m straight up disappointed. I literally got $1 off the “you pick two.” $1? Really? That’s not even enough to cover the tax. Based on what I’d get for the you pick two, my total is roughly $11-$12 WITHOUT a drink. A dollar off $12 is peanuts!
Since their food is so expensive, they should be offering loyal customers at least $3 off. You have to spend a fortune to be rewarded with nothing. I prefer the free drink reward. They should stick with that and drop the $1 off garbage.