Biggest Fan 5/5
Love the App!!!
Can’t just look at the menu, what? 1/5
By Jac Jac 1632
I like that you can order from the app but today I wanted to just look at the menu while my husband ordered from the drive through but couldn’t. What?!?! Seriously?!?! Then I went to the website through my phone to look, only to get redirected back to the app.
After deleting the app, I was able to see the menu online but couldn’t get the details of what was in the salads. What’s the difference in the modern Greek and the regular Greek, are there onions because I’m allergic?? Who knows🤷🏻♀️
Update gets a F 1/5
By Sabrina E. Solomon
OMG what did u guys do??? Never works now. Will NOT process order. Acts like my local store is on another planet, hasn’t any food and doesn’t accept any form of payment. There goes a guaranteed $20/day in revenue.
Fast service 3/5
I like that I can order from the app and the sandwich is waiting when I arrive at the store - I had an issue with a breakfast order in Palm City and called the store manager who said she would issue a gift card but that never happened 👎🏼
Delivery not available in your area. 1/5
By David Meier Smith
Worthless to me. Took the time to set up the account and password. Create an order. Then it tells me delivery not available to me and to try fast pickup. Uh... kinda not the point. Deleted the app. Posting this review. Maybe I will revisit again in the future when/if delivery becomes available.
Great ordering experience 5/5
Great to have it
Great app!! 5/5
Lots of functions and very easy to work with!
Love Panera Bread! 5/5
I love their food and app!
No strawberries 3/5
No cheese last time
No custom ordering 1/5
This app took a major step back with eliminating the ability to customize your items. Now there’s just a space to type something in, which you know will not get read or it will be misinterpreted. Not to mention it takes twice as long to type in substitutes instead of clicking options like before. I had stopped going to Panera because they could not get orders right even when my orders were correctly entered. Now this leaves even more room to screw it up. Forget the app and Panera. Go somewhere else.
Outrageous Prices 1/5
By Geez, nickname nazis.
$13.05 for a sandwich that I could hardly taste b/c it was almost all bread, plus they still beg for tips.
Great customer service 5/5
By xfininity Fan
My food is always fresh and ready for me to pick up...Absolutely no waits🌟🌟🌟🌟🌟
Super convenient 5/5
I love ordering through the app, it’s super convenient.
Lakeland FL visit 5/5
Just off I-4. Convenient to tons of other tires and fuel. Service super fast and friendly. What would you expect?!? Only the best.
Not up to Panera Bread Standard 1/5
First time going to Panera bread on “Bruce B Down BLVD, Tampa, FL.” I ordered a Caesar salad with chicken no Caesar dressing on the salad I asked for extra grated Parmesan there was NONE. My croutons were not good it was like chewing gum. I ordered Two Pecan Braids neither had pecans on them. The Panera Bread are a lot better than this. This Panera Bread can do better.
How do I do mobile order with rewards card?
Fix the bugs 3/5
I love using online ordering apps! This one worked great until a recent update which causes the app to display an error message every time a item is added or looked at. Please fix the bugs!
My salad would have been outstanding except the dressing was so watered down it was like having no fressing at all. Very disappointed.
Need a bread sliced option 4/5
Wish you could select bread sliced as an option for your bagels, instead of typing it in every time.
Love it ! 5/5
By nancy e s
Very fast, easy, and convenient!
iPhone XR/ Hiram Deleon jr. 5/5
This is app. Is great
Online app order 5/5
Very easy and quick!
Love Panera! 5/5
I love Panera but I do NOT like that they have a tipping option on the app nor in store. It is not table service. No tip should be expected. It should be taken off as an option.
In love 5/5
It’s an amazing app I absolutely love it
Works great 5/5
By AM Lansing
Very quick and responsive. Updates are great!
Credit Card Issues 3/5
It will not let me save a new CC to my account. I tried more than once. Entering manually or by scanning card. System hasn’t allowed it for several months. Still not fixed.
Can’t log in with the app 1/5
Can’t log in with the app. Won’t accept my login info, even though it is correct. I can log into the website with no problem. Not sure if the app can’t handle certain characters or password lengths, but whatever the issue is, the website has no problem with.
Love Panera 5/5
By MsRed chitown
Food always fresh and customer service is always friendly.
Best Clean Food and Best App Ever!!! 5/5
By MJ Osun
I have never used an app this seamless before. It remembers your selection and payment details. Choices are easy to find and customizable. Just user friendly.
Everything a restaurant app should be and it looks great doing it! Couldn’t be easier to chose an item then customize exactly how you want it.
The best 5/5
I order food quite often for my job and Panera is the best! They are always reliable, accurate and on time which is great for me because I don’t get 40 hangry people complaining.
App becoming more reliable again 5/5
Panera offers very good rewards through this app. If you live or work near a Panera bread (I work in a hospital that has a store), you should get this app and use it to build rewards. The Rapid Pickup is very convenient, eliminating the hassle of waiting in line.
Gift Cards 1/5
The app is worthless. I put in several gift card numbers along with PIN. PIN cannot be accessed. I have tried to use it at two Panera Cafes to no avail.
Good good 5/5
Oh so nice to see smiling faces and excellent customer service!
By Jopi's gems
APP is easy to use. But the food has been disappointing in the past several months. Not as good as it used to be!
Best.Food. Ever. 5/5
Every time I order, I always get the same two things; Chicken Tortellini Alfredo and the Bistro Onion Soup. THE GREATEST MEALS EVER. I’m addicted, if I was a billionaire I would buy this company.
By slow on rewards
Easy to use and fast service!
Great experience 5/5
I frequently visit the Fleming Island, Florida location where the staff is always friendly and the food and service is consistently excellent.
Great food 5/5
By Dr Bryan
Thank you for the wonderful food.
This location has the best staff and Brookside is lucky to have this establishment!
First time 5/5
First time using app. Great experience
Buttons on app not working 4/5
Some buttons on the app were not working. I could not add items to my order that we wanted.
Awesome Panera 5/5
Always an awesome experience at Upton Dr.
The Panera app rocks 5/5
The Panera app, and Panera is awesome.
my panera experience 5/5
By ainsley butler
Doesn’t allow me to login 1/5
Not a great app if not matter what you do it won’t let you log in. Yikes.
This is really convenient and easy to use for ordering, as well as redeeming your rewards. My only complaint is not being able to save a location for ordering - I always have to look up my usual store each time I order - unless there’s something I missed.