Great app - wish that there were more customizations 5/5
This is an overall easy app to work with. It compares very well to the Starbucks app and dunkin app.
Easy and simple 5/5
Found awesome deals I didn’t even know about.
Doesn’t work. Stuck on maintenance loop 1/5
Doesn’t work on my phone anymore (iPhone 6S) due to maintenance updates, but continues to work on other phones. Tried deleting and reinstalling but it still didn’t work.
They asked 4 two reviews. Horse hockey. Who has this kind of time. 1/5
By Team Higa
Read the totle.
Great food 5/5
By Linda Dumas
I have order from Panera Bread several time food is always fresh and delicious.
Great place for curbside! 5/5
My order was ready so fast! The food was well prepared and delicious. Thank you, Panera Bread!
Great Customer Service 5/5
The lady who works the morning shift is amazing. She’s there almost every time I stop in for coffee, which is often, and she is very friendly and goes out of her way to be helpful.
They broke the app! 1/5
I was prompted to change my password in the app recently so I followed the steps and changed my password. Now the app won’t accept ANY password but I can login just fine on the website. What’s going on, Panera??
New store is bad 1/5
I was so happy to see that Panera was so close to me now , but I ordered 4cheese flatbread, which at lake mead is awesome but mine was nasty and vanilla cinnamon roll was old.
So I decided to give them a second chance , I had a reward of 2$ off pick 2 and I asked several times if the chicken broccoli bowl was part of it and she said yes , it’s not I paid 10.99 for that plus a half sandwich and they did have it where I wanted no lettuce or onions , I pointed that mistake, then when I told them they didn’t take the 2$ off , broccoli bowl is not part of that , I’m mot sure how many times I should have to ask?
But I would never have gotten a whole item and a half sandwich to plus drink and pastry! I called lake mead store and they said to ask for Adrian, so I leave a message, and told them they are close to losing a customer , not a goodbye or I’ll give him the message just hung up —- so rude
Also the night before I had 1 person start to take the order and then they were arguing over who would take it - so unprofessional. And it says on the receipt if there is a problem, they will fix it , that’s a joke!!!
So I will see if Adrian calls me on Tuesday or if I have to call him but , if this is the best they can do go to the one on lake mead awesome and will correct any issue and they are very polite..
Not impressed ,1 star is being generous!!!!!
Can’t order from your table 4/5
In the restaurant from your phone app.
Use it more than any other. 5/5
Panera’s app is so easy to use, if I get frustrated with with someone else I will always defer to Panera. Thank you for good food, great service, and a app that should be the standard for food service.
Fast service 5/5
By NYC obseesed
Excellent service. Fast service. Very clean premise.
Great Staff and fresh food plus beverages 5/5
By Fan of Brooklyn
Always looking forward to visit Panera Bread.
Great- does not work well I’m WiFi 4/5
I often find I have to turn WiFi off in order to use this app- especially if it’s Panera WiFi... interestingly enough
Super easy to ise!
Rapids are GREAT 5/5
I love the app. It makes ordering fast, simple and convenient!
Extremely Intuitive 5/5
Excellent user interface which makes it really simple to order and reorder!
By Marias best food
Always great food never have any issues ordering. My meals are always warm and nicely prepared. Lots of options. My favorite when in season turkey chili and their new sandwich chipotle chicken avocado sandwich! A must try! It’s like jays potato chip, once you try you can’t stop! Lolbvs!
It takes an hour to arrive! 2/5
I ordered Panera bread and I literally waited an hour for it to come and I do not see why we can not pay cash waste of time only order and pick up delivery takes way to long!
Quality app, but could be improved slightly 4/5
By _______ child of God
The app is very convenient and beneficial but the only feature I would add is that it would show the exact time of the recent orders or purchases
Hot coffee 4/5
I personally love the convenience of having the store near where I live but for several times I went there for hot coffee and the coffee is always cold hot coffee should be hot all the time I think the store manager or someone has to check to be sure that we are getting what we pay for
Constantly makes me retype in info 1/5
Always Easy, Healthy & Fresh 5/5
By Donna Savage
Panera always offers a healthy & fresh meal. Ordering is easy & it’s convenient.
So Quick and Easy 5/5
By WM mommy
I love this app! Makes my lunch break a breeze.
Easy and fast 5/5
By Farmin gal
This app makes ordering and pick up so easy and fast.
Easy to use 5/5
I love using the app. You can customize your orders and it’s very user friendly!
Usability approaches zero 3/5
Unstable and erratic
Great food, great service, a huge treat! 5/5
By Spokane snowbirds
Panera has been a godsend for the last year during the pandemic. We got to know this restaurant wintering in Arizona but couldn’t go this year due to virus issues. We have been so delighted that the one thing we could still enjoy from our Arizona experience was eating “out” at Panera Bread with their scheduled pickup of the same delicious food we had down there. Thank you Panera!
Adding card code 1/5
By James angry man
I put in my card code on the back of the card, it doesn’t work... my card has a 3 digit code on the back and your app won’t let me put in a 3 digit code, forces me to try and put in a 4 digit code, then if I put a 0 before it, errors out as that is not the right code or just completely stops working. Truly bad coding you have it locked at 4 digits here! Should allow me to just enter the card code as a three or four digit code, how has no one else run into this yet?
The Pereira bread wherever we go it’s the best kind foods 5/5
By jim warfen
Thanks for the services
By ICandy Dd 904
Simple easy and quick for on the go orders
Loved this app 5/5
By sly the Sylvester cat.
The food is always great. And, the order app is just as good. The best I’ve seen.
VEGETABLE SOUP 5/5
By Dr. McQueen
The vegetable soup is AMAZING! I absolutely love it! It is my NEW FAVORITE ❤️!!!!
App never works 1/5
Clean and crisp 5/5
The app has made my favorite salad - with my pile of delicious add ons - so easy!
Easy to use! 5/5
App so easy to use! Love it
Very buggy 1/5
This app hardly ever works for me, beginning with logging in. It doesn’t recognize my password (which I know I am typing in correctly). I always have to find my laptop and just go to the login there. Very frustrating.
Terrible, slow, and broken 1/5
Broke and placed two of the same order. Then wouldn’t let me cancel the first order.
I love Panera 5/5
I love the ordering process with Panera! The restaurant in my area has the best team and the delivery drivers are the sweetest!
Very user friendly 5/5
Love the app. Super easy & user friendly.
excellent customer service 5/5
Easy to navigate new app 5/5
By Jay Ho P
Very easy to navigate and rich features in the new app. Didnot see rewards check or redeem options ?
Order #518972467 01/09/2021 3/5
The food was tasty, but the French baguettes for the soup were not fresh. I did not receive the chips with my sandwich, as noted on the register slip attached to the bag.
Wonderful food 5/5
We miss Panera in Newark, Delaware! Thank you for your great selection of food and service. First time we ever did pick up. We went to the Kirkwood Highway store. Great experience. Thank you again!
Great app 5/5
easy to use
Fast, convenient and reliable. I live 2 minutes from the store and when i arrived they came right out with it. Faster than drive thru and food was fresh & hot.
Bueno el menú 5/5
La aplicación se ordena fácil y rápido
Thank you PANERA BREA 5/5
By The Man W/ He
Love the app the order my food ahead of time !!!