U/I update please 4/5
needs an U/I upgrade for Iphone X. Overall the app is very convenient and easy to use.
Can’t login 3/5
Recently changed my password, and now I can’t login into the app. When I login via mobile web it works fine, but for some odd reason the app won’t work. I have even deleted the app and redownloaded it and still no avail.
Good app, before this update. 1/5
Everything worked fine with the app until the most recent update, when it started hanging at the Panera logo screen.
Trouble connecting 1/5
App will not open past welcome screen, even on WiFi. I liked it when it worked!
Love it!! 5/5
By Ruben Sanchez Maceira
The app is so awesome and easy to use!! Food is amazing!!
Thank you so much for the healthy food delivery option. I love this!!!
App order only 2/5
The only reason I downloaded this app was because it is the only way I can go to the site and order or see menu on my phone I have tried numerous timed. I would rather not be made to do something and it be voluntary but I will either go it the restaurant or stop going there all together
Love it! 5/5
Great service! Great food!
Always on time 5/5
By Tollefson 13
The App is great!
I love Panera and I live the app! I use it for all my orders. It’s very easy and user friendly.
It doesn’t support Apple Pay, that’s a lie.
Won’t scan modern credit cards (without raised numbers).
If you accidentally go to the PayPal menu, you can’t get back to the app.
Good service 5/5
Always easy to order! They ensure the rapid pick up is ready in 5 minutes! Keep up the good work!
Not working anymore 1/5
This app was very convenient and I had no problems with ordering or getting what I wanted right but for more than 3 months I haven’t been able to use it. It says “trouble connecting” I have deleted and uploaded the app several times and it’s not working! 😔.
Great store atmosphere and employees! 5/5
By Amelia 😉
I frequent this location on a regular basis in order to work remotely for my job. I have never encountered a rude employee nor a messy store.
My only comment for the store would be that they need more area so customers can hang out throughout the day. For instance, I have been to locations down in Atlanta that were better equipped to offer patrons couches for relaxing, working and networking.
Great service! 5/5
Food arrived fast!! Online order!!
Need to add maps other the Apple maps. 4/5
Just suggesting to add ability to get directions from other maps then Apple maps. Unfortunately Apple maps still need some work to improve accuracy.
By Ladey T
I love the Express Pick-up. Its the greatest thing a Resturant could’ve came up with. No waiting is always a plus for me.
Easy to use and always fast! Haven’t ever had any issues.
Five Start 5/5
Fast n fresh 5/5
Great ! Delivered hot fast n fresh within 15 minutes!!
Love panera but .. 4/5
I love panera and I am a member.
Love the food but it would be nice/convenient if they started accepting cash for delivery.
By bookkeeper in ILM
Great app 5/5
By Non yo' bees wax
It’s a great app and super easy to use
Trouble connecting 1/5
Got “trouble connecting “ message instead of welcome screen, cannot use this app for last few months. Tried to update it and on another phone also, didn’t work.
Trouble connecting? 1/5
I keep getting the same message above with the suggestion to connect to WiFi for better service. Problem is I’m connected to really great WiFi when I get the message.
Five Stars ✨ 5/5
By You've been missed
Excellent Service 😊
Love this ordering app 5/5
APP NO LONGER WORKS 1/5
I have been using this app for years and it hasn’t been until the recent last few months I have been getting the error message “trouble connecting”. It started out as something that happened occasionally probably for legitimate reasons. Now the app is completely non functional. I get the error message every time I open the app making it impossible to order anything (and my fiancée is getting the same message on his phone as well). I don’t even get a welcome screen. Just the instant “trouble connecting? try connecting to an internet connection”. I know it is a problem with the app and not my connection because I have 4gLTE data and 100mbps wireless internet connection at home. This is significantly disappointing seeing as I eat at Panera several times in the span of a week and don’t always have the time to wait in line at a store. Please fix this problem!!!
So easy & so yummy! 5/5
Love being able to order from my phone and bypass the line! So easy! Food is always prepared well and to my requests. I keep coming back for more!
Easy and convenient 5/5
Great app, easy to use and convenient.
I love Panera 5/5
I love panera and I love their app. I like that it updates when something is out of inventory and it lets you track your order as its moving across the map. Awesome.
Great service 5/5
I haven’t been eating here long, but my experience has been fantastic. Great food and great delivery service.
Love Panera 5/5
By Mac crew
We love Panera and now that they deliver we love it several times a week.
Delivery is always on time although a couple times that I have ordered delivery they forgot items .
Spot On!!!! 5/5
By The Queue's
We eat at Panera Bread for what seems every few days (I hate to cook) and every time we visit the Willoughby location everyone is ALWAYS so nice and friendly. They are always Spot On!!! Thank You Panera Bread for bringing the Yes! We Care back to eating out.
Doesn’t work on iPhone 1/5
Used to work, but now it won’t get past the same network error screen that so many other reviewers have mentioned. I’ve contacted Panera and even tweeted them to get their attention to this issue. They say they’re working on it, but it’s been two months and it’s still not fixed! How long can it take to fix a simple app?! There’s nothing I can do, so I no longer order ahead or do their rapid pickup - which means I’m spending less money. I guess that’s ok because the Starbucks app still works, so I’ve still got a place to spend that money!
Love the fact that I can track my food!
Super easy 5/5
By Jessee salt life
I used the iPhone app and did a fairly large order with lots of customized toppings and ingredients and everything worked perfect and the checkout was a breeze. I will always use this app whenever I need a to go order from Panera. thank you!! 👍👍👍
By Ginny Gelsomino
I apply excellent to the food , to the easy use of the app, to the promptness if the delivery. They have excellent customer service. They have called to adjust my order if I chose an item they ran out of. The people at the restaurant at always pleasant as is the delivery person. I recommend them all the time
Fast and delicious 5/5
Great app but.... 5/5
They seem to get something wrong in the order frequently. I guess the only way to make sure everything is correct is to open everything in the bag before I leave the store. But I love the convenience of the app and find it easy to navigate.
I order from all over and this is easily one of the best apps for quick ordering , wish every chain had an app like this
Has never worked 1/5
On WiFi or cellular all I get is a page that says “trouble connecting?”
When I go to the website and choose our menu, it opens the app... which doesn’t work...
I used to be able to use it. 1/5
So I love Panera, I work right next to one. And most of the time it’s hard to get a long enough break to order in store and wait. I always knew 10 mins after ordering that I would be able to pick up. But the app will not go past a network error page for me now. It is the worst. I have to end up getting a coworker to order for me or use my company computer to log in to my account. And it’s frustrating that once I was able to order with no problems, now I can’t even use the app on my phone
So easy!! 5/5
By John colter
This is going to be one of my best friends! I will be able to surprise my wife with supper!
And she will like what I ordered her!
Great delivery service 5/5
Always a great experience ordering delivery from Panera in Gulf Breeze, FL!! Thanks so much!!!
Can’t sign in with iPhone x 1/5
Please update your app.
Very convenient app 5/5
The app is very handy and useful in ordering ahead yiur to go items.
Best food ordering app ever 5/5
The craze for restaurants nowadays seems to be ‘to go’ and ‘quick pickup’ apps. Many of them are so difficult to use, though, that you’re better off order in person and waiting the extra time. This is not the case for the Panera Bread app.
The user experience is perfectly optimized to order your food as efficiently as possible. I did not need to sign in with a Panera account and I didn’t need to give any information to continue as a guest. I was able to pay with Apple Pay and didn’t have to give my name or email.
I was able to customize my order, removing some ingredients and specifying extra or less of others. The Panera I was ordering from ran out of the bread for one of my sandwiches, but the app easily allowed me to pick a different bread and order the sandwich.
I was incredibly impressed by the ease of use of this app. Using it was easily the best part of my day.
Still won’t open 1/5
For the past 2 months the app keeps saying trouble connecting.