Convenient but a rip off 3/5
This app is your only choice if you want to have any convenience in regards to parking in the city. They use this to your advantage though to charge you up the you know what.
As others have stated, the app basically charges you TEN DOLLARS to simply use it, as it forces you to pre-load $20 before anything else. And the app automatically deducts a preset amount (minimum of$20) anytime your balance goes under $10. Not to mention convenience FEE, extended parking FEE.
This is disgusting. I’ve used other parking apps for here in Chicago, and this by far the shadiest app I’ve come across.
Great App! 5/5
I first experienced a similar app while traveling in Miami. I was able to add time to my parking from the hotel. I’m super excited to see this in Chicago and hope it will exist all over the city soon. Reloading parking time and the ability to link my account to multiple cars are the best features.
Charges 35 cent convenience fee every time you park 1/5
By john vitioris
Parking prices in Chicago are bad enough as it is, now they found another way to overcharge us!
Park Chicago 5/5
This is the BEST app I have on my iPhone
Good app 5/5
Just good to have. Should have it also work with the iwatch.
Free App Is Not True 1/5
They advertise this as a free app. Well it is true that you don’t pay when you download it. But every time you use it they charge you a convenience fee for using it. So the parking is more expensive than if you use the meters. And I have to believe servicing the meters costs way more than the app. This is another Chicago parking ripoff.
You already fleece us for parking. How about adding on a convenience fee for every purchase? Absurd that it auto reloads under $10. I’m never going to be able to get that $10 back
Vanessa Businessowner 5/5
By Lady Dukes Amfam
I absolutely love the convenience of this app. Thanks for thinking of us!
Super convenient 5/5
If you live in chicago with a car this app is a must!
Nice app 5/5
By Juan cs
Very easy app i like
This is an extremely convenient way to take the stress out of worrying about having to get out of your vehicle (especially in winter) just to hassle with cash or credit card and possibly from a good distance away from the pkg box; not to mention the 50/50 possibility you’ll have to stand in line!! Thanks for giving we Chicagoan’s a great service!
Convenience fee charge 1/5
The app is convenient but they charge you 35 cents if you park for under two hours. Ridiculous. Our meters are already some of the highest in the country and we have this stupid fee tacked on.
PSA: Hidden Charges 1/5
There are certain streets of Chicago that have eliminated the ability to buy a parking pass (and putting it on your dashboard). Now, you have to pay by entering your license plate every time you park, or downloading this app. When you download this app, you have to load your card with at least $20 worth of credit. Also, anytime time less than two hours is charged a “convenience fee” of $.35.
Don’t let the words trip you up: the convenience is for them. They now have an influx of cash by people like you pre-loading your app, whether you use all the money or not. It’s convenient for them so they can easier write you a ticket without having to check your dashboard.
Starting Fee 3/5
I would’ve given it a 5 star review if the starting wasn’t $20.
The battle vs meter maids is real... 5/5
...so download the app and don’t be a victim.
Apple Watch 4 2/5
Would love connectivity with the Apple Watch 4. This app is literally the only reason I still need to have my phone on me.
Too many steps and if you get sidetracked it’s costly 1/5
I hate this app. There have been too many times that I have forgotten to finish my purchase. You click and click and click and you still haven’t made your purchase. If you are paying for parking and receive a call and forget you were only on step 3 of four (even though it feels like you finished because there are sooo many steps- for example every time I need to confirm the only car license plate I’ve entered is the one I want to use). I did this today and got a $50 ticket because I didn’t complete the final step. I think the app needs to have a feature to remind users if they haven’t completed their purchase. I was gonna pay for two hours, left after just an hour, found a ticket, unlocked my phone for the first time since receiving a call as I paid for parking and there it was my $4 charge that I hadn’t actually okayed. So instead of $4, parking cost me $50. Please make your app more user friendly by helping them not get tickets due to incomplete purchases
Extremely convenient 5/5
Love this app. Easy to use. The best part is the fact that you don’t have to walk to your car to reload the meter.
Life so easier ! 5/5
This makes life just so much easier ! Especially when you park prior to the meter needing paid. I just write down the meter number and head into wherever I’m going-and at the right time O type in the number and get the meter going ! Without having to run out in the freezing snow !
Great parking ap for Chicago 5/5
Don’t forget to turn on your notifications to fully keep the banners active so you don’t get a ticket in between parking...
Fees and minimum balance is shady... 3/5
By P OS
The app works fantastic. I'll echo what others have shared about minimum balances and fees. Again, this IS Chicago we're talking about. My issue is this: I've been ticketed twice in two months for supposedly not paying the meter while using this app. Perhaps they could work on better communication between the app and the parking meter employees who write up tickets? It's ridiculous, tedious and time consuming for me to have to contest these tickets that aren't valid.
Great utility! IPhone X support needed 3/5
Great App service, in general. But, are there any possible plans for UI update in the works? Maybe... At least iPhone X optimization? Otherwise... Thank you
You Will Constantly Have to Appeal Tickets 1/5
This app is a waste of time because it services a corrupt city that shakes down its residents for every red cent that it can. I’ve gotten multiple tickets while legally parking with the app because the idiots in parking enforcement do not check the cars that are on the app. And all of the appeals that I’ve made using the receipts from this app get denied unless you want to take off of work and appeal in person at a downtown hearing.
Rip-off App 3/5
I’ll give it 3 stars only because many people believe that it would be more “objective”. This app and the entire smartphone-based parking system.
First of all, forget about 25 cents parking for 5-10 min. This option simply does not exist! I do not need to park for 30 minutes for one dollar while I stop by an ATM or local store just for 3-5 min.
Second, it will be always a processing fee of 35 cents. Processing of what? It is prepaid service! I have already paid them 20 dollars upfront, and they do not pay any charges to banks for each transaction.
Third, if you are planning to park 2-3 times/day for 5-10 min this app will help you to waste $300-500 per year.
The fee is annoying 4/5
The app is great very convenient. The $0.35 cost fee for every transaction is just annoying. Overall, it’s great.
Super convenient-love the alerts 5/5
I love this app. I find it convenient and safe that I don’t have to pull out a credit card on the side of the road and stare a machine. I can pay from inside my car. I also love that I get alerts when my parking session is ending soon. Also, it’s generally better to select the max. The fee on short parking sessions is sometimes not worth it.
City parking scam 1/5
By Ken Abolins
Functionality seems okay to me... it’s the fact that you can’t transfer on the app, I KNOW you can “transfer” when an attendant checks but if the hourly is more at a new metering area then it’s null and void. I know it wouldn’t be that difficult to make it so you can transfer... say I parked in a $4 per hour zone and then moved to a $6 per hour zone, you should be able to be credited say 75% of what is left.
Total scam by making it difficult and inconvenient.
App doesn’t work anymore 1/5
Says I don’t have cellular connectivity when I do
Bad app 1/5
I can no longer get this app to work. When I click on it, it disappears. I still have money on it!
Great app 5/5
No longer need to carry change and look where to pay.... absolutely love it
1 Star for convenience fee 1/5
By Mariah Carey and Janet Jackson
Paying for parking is the fee.
Doesn’t function and not user-friendly 1/5
I don’t get to Chicago often, but had loaded this app on my phone to have it when I need it. Today realized that my cc information had changed, so I tried to open the app to update the information. Had forgotten the PIN, but there was no way to reset PIN without opening the app, which of course was impossible. No help on this matter in the FAQ section of the app, which I tried to research on line on my computer. Worthless app.
By EDM listener
It’s incredible how many apps can pair well with debit card usage but these guys can’t figure it out. Drop below a $10 balance and you’re forced to add $20. Pathetic.
No problems 5/5
Works each time for us
By Reader n
Love it 5/5
Beats standing in cold looking for machine that ends up being broke, I can replenish from where ever I am
Real cost 1/5
This app cost $20 lol, just use something else
I’m enjoying this app
Savagely useless app. Can’t even enter my email to register. Calling support does nothing to assist.
So far 5/5
So far so good hopefully I never get a ticket again. What would be awesome is if you could get a discounted rate by using this app some how. Food for thought
Don’t get it if ur not in chicago for a long stay 1/5
Minimum $20 to start using and will reload once u drop below $10. Definitely a drain of money.
You have to pre load money to your account instead of paying as you go. If you’re just visiting, don’t waste time and use the meter.
This app charges .35 for parking less than 2 hrs 1/5
I feel like I’ve gotten screwed by the city. Laz parking, and now this app. If you park somewhere for less than $2 hours there is a convenience fee of .35. Ridiculous. I’ll delete this app.
This app cost $10 because you are never able to use your balance below $10. Please do not download.
Does what is supposed to do well. 5/5
No problems with it at all. Beats the hell out of using the machines on the street.
Doesn’t consistently notify you when time is about to run out! 1/5
By Saidar Eliece
I have gotten SO many tickets, when I dont set my personal alarm to check the time. I swear it seems like they do it on purpose, to ket the city collect more money. So frustrating, but I drive for my job, so I am forced to use it. Too bad it doesn't work consistently 😭😭😭😭😭
Very high quality app 5/5
By Ohare traveller
I now have to frequently park on Chicago streets during the day. This app is well designed, very easy to use, and reliable. Well done!