A hit every time 5/5
Perfect locations available (in DC) every time!
ParkingPanda app really easy to use! 5/5
By News reader2
Had a great experience recently using ParkingPanda and its app to find and make reservations. Opened the app and found a great price for parking in DC before baseball game. Really quick and easy to use. Very satisfied!
Very convenient 5/5
Love the ease of using the Parking Panda App.
Spot not Guaranteed! 3/5
I reserved a parking spot via the app, but was told the lot was full when I arrived. I ended up missing my event because of this and I’ve contacted the company several times to get a refund with no response.
Update...it took a couple weeks, but the customer support team at parking panda (spot hero) got back to me and refunded my money. It was a frustrating experience, but the issue mainly lies with the lot attendants. Changing the rating to 3 stars because the support team went the extra mile to make it right.
Worked great for me in Chicago 5/5
Great service, saved me a pile of money parking in a high quality automated lot a few minutes walk from McCormick Center. Recommended for Chicago!
Went to a game in Cleveland and the garage I booked with through Panda said they had no clue how this company was booking with them. First off the 15 dollars I was charged was 7 more than street value. They was no reader to scan my way out of the garage but they was an attendant onsite who let me out so I did not have to pay double. Dishonest and shady.
False information about garages 1/5
My wife used the app to find a parking garage for a concert that we were attending. The app indicated that the garage had staff available, and it also indicated the garage was 0.3 miles from the venue. Instead, the garage had no staff, which meant it took 40 minutes to get out of the garage with 20 cars in front of us, and it was actually 0.6 mile walk according to google maps. I won’t trust their app again.
Takes the stress out of driving downtown to meet a friend for lunch. Easy to use; great to know in advance I had a guaranteed place near the restaurant. Cheap too! Thank you, Parking Panda!
Works great 5/5
I have used Parking Panda a few times and it has worked perfectly every time!!!
Parking spot not available 1/5
Purchased 3 days of designated parking using this app. The address led us to an unattended parking lot that was completely full. Unable to park in the lot at all.
Convenient parking for large convention 5/5
By ICNA attendee
When parks were hard to find because of thousands of people attending ICNA convention, our car was safe in our reserved space.
Second year in a row we did this. Would definitely do it again!
Excellent customer service 5/5
Not only do I save s lot of money with this but when I had a reservation problem, the customer service was excellent. Very responsive and fast.
The Majestic Theater in San Antonio Texas, suggested this as a great app to park with reservations , and low and behold after typing in two cars info, BAM, an annoying pop up kept saying “Sorry no parking reservations at this location” 💩💩💩💩💩👎🏿👎🏿👎🏿💩😎
By Monarch A-C
In Phoenix to watch the Diamondbacks home opener and was ready to pull my hair out. Went to the lot I had paid for and the guy let me in (actually just glanced at my phone and gestured us in a long with a bunch of cars just paying as they came in.) There was not ONE single spot left to park. Drive around the lot twice to be sure (along with about 10 others) and they were still letting people in. I don’t think that’s how this is supposed to work. Finally headed for the exit and guy gave me directions to a different lot so I drove there hoping they would let me in. They did, thankfully. Wasted about 35 minutes when this should have been SAVING me time.
Also, neither attendant really seemed to know anything about how to use this app. One just glanced at it and the other belatedly says, oh, maybe I should take a picture of it.
Parking choices phone vs laptop 4/5
By Morphs gamer
First time user. There are Parking Garages not visible on the phone app compared to if the website’s open on a laptop/computer. Not sure if that’s a bug or something; but hopefully it’ll be fixed. Hard to find some of the Parking Garages as well — no proper signs/marks available, especially for travelers. Good rate however. Overall, above average experience.
Great app in DC 5/5
By The Alley's
We used the app for locating parking in DC while on vacation. It was great, we put in the location we were going and it gave us multiple parking locations with the walking distance to our destination. We paid then put the garage address in the car GPS. We used the picture to make sure we were at the correct garage. As leaving we never had an issue, the parking attendant would write the code on the parking ticket stub and open the gate for us to leave. The price we paid was the same as published at the garage and a couple times it was less. Saved us money, time, and headaches.
Best parking app! 5/5
Great experience prepaying, scanning in and then scanning out! Super easy
Unreliable subcontractors 1/5
By Chris in California
Went to a J st garage next to Golden 1 arena in Sacramento. They closed the garage putting up a “full” sign although I could see empty spots for us panda voucher holders. The attendants must have simply abandoned the post. Parking panda is a great technology but evidently few garages sign on to the system and they are NOT screen for competence. Using parking panda is a RISK for reliability, just about ruined my night. Excellent customer service refunded my $20 but what good is that when you don’t want the money, you just want something reliable.
Nice app 5/5
I was worried about this app but everything was perfect, they had my spot and i paid what the app said.
My Parking Experience 5/5
Parking for the Game at Golden One was vary easy. Lots of people had to park on the street. I’ll always have my Panda!!!
Not happy in st Louis 1/5
By no parking here
I’ve had good luck with parking panda before but not today in St. Louis. Raining supposedly had a spot at garage for tournament in America’s center. $20 a day parking when I check in on Saturday the attendant didn’t have a clue what parking panda was and took a picture of my screen and let me in. No problems yesterday but today it’s raining and garage was full. I called parking panda hoping to get a refund for this day but I was told I was supposed to park on Saturday and not leave until today. Only refunded $10 all they could do. Really. I ended up parking 8 blocks away. Customer service did nothing for me
Not working in my city anymore 3/5
By RollyColly girl
Used to love this app, but I recently tried to access it and no matter where I looked there weren’t any ramps available in the area.
I like it 5/5
It is good
Great app 5/5
By Cathey G
Very easy to use...
900 13th street parking lot 1/5
This lot does not have a scanner therefore the last 3 times I have used it it is a a BIG DEAL trying to get out with the code . It isn’t worth the hassle and I won’t park there again. The first time I thought oh well, the second time I paid again at check out then took 3 weeks and 3 emails and 2 phone calls to get a refund and this last time I should have known better .
Very convenient when planning a trip had no problems.
It’s been a great way to park 5/5
I was a little leery about paying for a spot two hours out of town and the price seemed too good to be true, but those fears were put to rest after the first time. It’s a great way to save money reserve your spot and the times I did need to cancel it was done quickly and easily.
Thanks for helping me park 👍🏽
Easy peasy! 5/5
By Meal-planning challenged
The instructions were very clear, and the parking folks were familiar with the whole process. This app is a stress-saver!!
Worst app ever 1/5
Not user-friendly at all, no explanations help feature separate and hard to use.
Great when it works 1/5
First time I used it the app worked great. However I wanted to find parking for another event and app told me could not find any parking. I then received an email reminder for my event with a link to reserve parking and that (city parking) website told me there was plenty of parking. I reserved and got email confirmation through the website which was also "powered by parking panda." I go back to my app with same log in and app cannot find my reservation. But on website it's all there. Frustrating!
Love this app!! 5/5
Thank you for this app - removes mucho anxiety when going to large events in the city!
Do not used this app, if I could i would give no star but I can’t.
All in one 👎👎👎👎👎
Customer Focused 5/5
Have been using Parking Panda for years now. I like the ease of app use, multiple parking locations, and most importantly excellence in customer service. Whenever there is an issue, whether inside or outside of their control, Parking Panda has always been there to put the customer first. Highly recommend!
Great company! 5/5
Great customer service! The people over at parking panda are true professionals!
Touring Dc 5/5
Convenient, affordable parking 5/5
Used this app to park across from National Aquarium in Baltimore. No place to scan upon entering but had no trouble at exit...just inserted ticket first, then scanned my phone worked like a charm and saved me $13.
Frustrating User Experience 1/5
I rented a car parking space in MN for a conference, which stated I had Thursday thru Sunday for parking but the scanner only opened the gate on my arrival. Every time I tried to leave or get back in it wouldn’t open the gate and I had to call for help. Parking Panda never picked up the phone once. I had to speak to the building maintenance team and they could only open the gate for me. This made us late to our conference on two occasions. Apparently I had misread that a ‘pre paid multi day reservation’ meant that I couldn’t come and go in the evenings! I still haven’t found anywhere on their website or app that states this. I may use the service again because it’s a great concept but I’ll know next time to book a separate session for Thursday, Friday and Saturday next time!
I have used this app twice in Houston. Worked great. 5/5
Worked great for reserving downtown parking spots in advance. The app allows you to evaluate parking prices from your phone vs while driving around. I have recommended the app to my friends.
So easy 5/5
Parking Panda is simple, convenient and very reliable. Excellent
I had a reservation problem 5/5
So I use this app pretty frequently, at least once a week, use it to park in the same garage and have never had a problem until this past week. The stars were misaligned and nothing went right. I made a reservation, but there was a glitch, it didn't work. I got a ticket for the garage figuring I'd sort it out on my way out. Well, no one was to be found and I ended up having to pay to leave and even worse, I couldn't get a receipt or my original ticket back from the automated machine. So I left feedback and was contacted by Parking Panda. In the words of Mike Holmes, they made it right. Thank you and I amend my original rating.
Parking review 5/5
Was easy app to use and parking was as promised
Seamless process 5/5
By The ratesss
Was visiting the Museums in D.C. where parking is impossible. I went on line and found parking the night before and paid. Directions were spot on and paying with the reservation on my smartphone was super easy and convenient. Will use from now on.
Great Experience! 5/5
We had a great experience with Parking Panda! We used this app to find parking for the Astros/Yankees game 1 of the ALCS. While most parking was $40-$80, we paid $6.50. We were 0.5 miles from the stadium but we were ok with that.
Awful parking experience. 1/5
By Saratoga runner
We parked in the Hill Lot near Yankee’s Stadium on East 165th Street. I booked on-line because it was a play-off game and was worried we wouldn’t get parking. There was no one in that lot when we got there except about 100 cats crawling all over the cars. Finally someone who was clearly living in one of the cars in the back of lot came out. I would have just left at this point but the ap has already charged my card.
When we returned to our car after the game a man in a red car was blocking in our car and wouldn’t move unless we paid him $5 in cash. He did not identify himself as the owner of the lot, so we had no idea who he was. We felt very unsafe and threatened.
This was a very shady operation and I would never park here again. Because this ap recommended this lot I will never be using it again.
So far so good 5/5
Love the app is fast
They stink 1/5
This is the worse service of any business I ever dealt with. I order and 10 minutes later they cancel. Use park whiz as they are so much nicer and better
It worked for me, easy to use 5/5
By Antoh Muchai
It was my first time to use this App and i like the convenience and the fact that my spot was available when i arrived 2 hrs later when on the gate it displayed,"parking full". I would use it again and refer my family and friends
Easy to use!! 5/5
We used Parking Panda in Pittsburgh on an evening where we knew there were at least 4 large events close together. The app was so easy to use and we were so pleased with the garage it sent us to as well as the pricing. Will use again!!
Easy to use 5/5
Once the account was set up, the app is easy to use. I chose to park at a hotel that was by a major airport and that saved me about $90. One thing that was missing was the name of the hotel, even though it was on the picture, although it was blurry. I will use this app again.
I love the convenience 5/5
I do not enjoy driving into D.C. but Parking Panda reduces a lot of stress in that I know exactly where to go. We have used Parking Panda 3 times now and have been pleased with the locations and the service at each garage. I know that it's sometimes more expensive but the convenience out weighs the few extra dollars we've paid.