Got a ticket 4/5
I used the app put in the zone number put in the duration and paid. The countdown started and i still got a 30$ ticket. I now realized that I put the wrong plate number on the app. So it was my fault. The parking authority was understanding and took back the ticket. I will give it another try!
Modern Mobile! 5/5
Love this app! No standing in the rain or heat poking quarters in a slot. And hoping you have enough. And I can extend the time without returning! And since it’s on a credit card I can keep up with parking fees for business
Time sucker-updated 6-25-19 4/5
I don’t have time to sit here and fail attempt after attempt to try and add a payment method, vehicle tag, etc. I need to park and go. Worst app ever!!— the app is working again. Thank you for fixing the bugs. Easy to use!
Buggy and bad time options 1/5
By Lucky 13-sc
I kept trying to park for three hours. But after I confirmed, it would say that I only payed for 1 minute, and it kept charging me a dollar for this one minute of parking until I finally got it to work. Another annoying thing is that if you get a day pass, the expiration date is ridiculously early the next morning (5am, etc) so I had to wake up early to add more time if staying overnight. This app is a good idea in theory, but it wasted my money and was annoying to get to work properly. I’m deleting it as soon as I can, and look forward to the fact that my parking lot is bringing back paper parking passes so we no longer have to deal with this mess.
Very annoying 1/5
Most annoying parking app. Initial setup took abt 15 minutes. They ask for a lot of information. Should be just a park n go if I have a valid credit card linked to the app.
No credit card option. 1/5
My old card expired and now I can’t get my new card input I don’t want to set up a new payment I just want to use my card info to pay
Bugs and not working 1/5
Parked, ran an update, would not work. Frustrating as we missed a reservation screwing around with an app
Awful service 1/5
I used this app once and I got a parking ticket. They did not answer for their failure... awful
App is fine but the fee adds up 2/5
By Robert Alom
App works fine. A 30 cent charge for each time you park seems like a lot
Don’t Give In 2/5
By B Keith
It’s nice and convenient to use an app for parking, but parkmobile takes advantage of its users by not allowing you to set time increments when parking. They only let you park for the “max” allowable time, which for me seems to be 12 hours. Regardless of the time of day or actual hours of the meter, parkmobile will not let you select a stop or hour interval before purchasing. It’s extremely easy to forget that you paid via app, especially after a few hours of distraction. I have multiple times been charged for time after the actual meter has expired. Just get coins and do it the old fashioned way. That way you can be sure you’re not wasting a ton of money on their service fee or overcharges.
Canceling Pro plan should be easier 2/5
I would like a simple way to cancel the pro plan. It shouldn’t be so complicated that I need to email the support staff to do it...
Who needs quarters! 5/5
I love love love this app! It is so very convenient. I mostly use it when I’m at the beach. When my parking time is up and I don’t feel like leaving the beach, I simply open the app and add more time! And I didn’t have to leave my beach chair! No more digging around the car looking for quarters. Thanks!!!
Made me double pay and refused to refund me. 1/5
By Baby Bee Lindsay
Paid for my meter using this app, waited 5 full minutes and the meter never turned green. Ended up paying in cash (so, double paying). I contacted the app and sent them documentation of what happened (photos of the meter, screenshots of the app telling me it should have money on it), and they sent me a list of why it may have not worked. Not one thing applied to my situation. When I told them this, they told me it wasn’t their problem.
Thanks for nothing, useless app.
Don’t bother, police give u a ticket anyway if u don’t have a slip in your window... thanks Park Mobile...
Why clear out my login info after every updating? 1/5
Seriously, why my info kept being cleared out after every update, or after a certain time being unused? Do you giys know how inconvenient it is to retype every card and vehicle info? And dont let me talk about how they keep having buggy error that dont let user click even with the correct information. If you want this app to be used in multiple states, make it reliable.
Don’t waste your time! 1/5
This app does not work. Kept stating “payment failed, please try again.” I tried it multiple times but still failed to work.
They steal from you! 1/5
By jimmy yums
Cc statement riddled with double charges. After writing in and providing proof they denied that there were any double charges. Think they figure people won’t care to pursue further because it is a bunch of $1 and $2 dollar pings. I’ll just have to use the kiosks. Too bad it would be convenient app if they were honest and there was accountability.
Better now 4/5
I’d still like to complain about a $.75 service fee for a $.50 charge, but after reporting a bug that had broken the ability to add payment methods in my previous review the company fixed it and released an update within a couple of days. It’s back to being very convenient and well behaved, if a bit expensive to use.
.75 cents for ONE MINUTE 3/5
Went to go into the store. Changed my mind. Charged me 75 cents for ONE MINUTE of parking. .25 cents + .50 cents transaction fee. You’d think of of the benefits of using this app would be you only pay for the minutes you use. Nope you pay in 15 minute blocks and you pay an extra 30 minutes every time.
UPDATED REVIEW: App now working 5/5
By Latay B.
Updated Review: New app update fixed all my issues, was able to retrieve my account and all vehicles/payment methods were intact and functional. Thanks for the quick fix, developers! 👍🏾
The app won’t let me add a vehicle or payment method. Used to love ParkMobile, but it’s pretty useless now. Will update with more stars when I can get it to work again.
Great experience 5/5
Pulled up to a parking lot and opened the app and it already knew what zone I was in. Easy to use!
Doesn’t work 1/5
Won’t let me pay. Error messages weren’t helpful at all. Kept changing prices and end times. Finally just walked to the pay box and did it without the convenience fee
Developers: something‘s wrong with the app’s ability to use cellular 3G/LTE 1/5
Updated to the new version released 6/14/19 and this problem still isn’t fixed! The app still won’t work with a cellular connection, but it has no problem on WiFi. I don’t carry WiFi around with me when I’m parking!!!
Original review: I’ve used this app for a few years and have had zero complaints—only compliments, in fact—until recently. I don’t use it on a daily basis, but over numerous attempts during the last few months, opening the app has only ever caused a notification to immediately pop up on my phone saying that the app can’t work due to a connection error. I figured it was an app-wide problem or server issue and that it would be fixed quickly. However today I tried the app again and happened to be connected to WiFi, and it worked perfectly.
It seems the app is working fine and updating with live parking data, but I can’t connect except through WiFi. I don’t know what the issue is but I hope the developers see this and fix it. This app’s purpose is totally defeated until it works with cell service, but when it does I’ll be happy to change this review to 5 stars.
Terrible GPS locator 1/5
Don’t count on it to find your car. It has the worst GPS locator. I had to walk all over downtown trying to follow their directions. But I like that you can extend the parking time from your phone.
Randomly does not work 1/5
Just had to spend an extra $10 to park in a garage because app refused to work
When it works it’s great, but it rarely works 2/5
I use this to reserve a spot in the ramp I park in every morning. For a week it worked perfectly, but now I reserve it and enter the ramp during the specified time but it says my ticket is invalid. I still get charged and then have to pay double because I have to pay the regular ramp fee. Piece of crap. Won’t be trying this again until they fix the issue.
Works for me 5/5
By Gary Radnich
I’ve used the app in New Haven and Stamford CT. Never had any issues. It’s great to have this option vs the days scrounging for change.
Never works. Garbage. 1/5
By Douchey Boo
It won’t take any payment information. Worst app I own.
Card expiration 2/5
Once your credit card expires there is no way to update it. You need to delete the card and start over
I LOVE this app 5/5
By Nilli BoSsanova
The old school way of carrying around quarters, praying you had enough change if you forgot to bring some, taking forever to drop them into the meter and having to rush out to add more time if you get caught up is over. I seriously love this app because where we live that’s pretty much all there is in the town square. You can do some amazing things with this app! Reserve spaces, add exact time rather than wasting change on time you won’t use, user friendly with a timer to let you know when you should add more time if you are about to run out, you can easily add as much time as you need with the push of the screen, it gives you electronic receipts in your email so you can use them to deduct at taxes if you have a business where you have to park in high traffic areas, you can actually walk away from the meter if you are running late and put time on it independent from the meter as long as you have the corresponding number, and the best part is it can find you open meters to park at! I seriously don’t know why anyone would still stick to the antiquated ways of carrying around plastic baggies of money for meters. Download the app you won’t regret it ☺️
Waste of time 1/5
It suddenly lost all my payment information. When I try to put either my Visa or PayPal data back in, I get cryptic messages saying it failed. I tried it yesterday, and I tried again today. I've wasted to much time dealing with this buggy software. It's back to coins in the meter for me, far easier and more reliable.
This was a great app a couple of years ago. Now it’s totally broken for the reasons lots of people are mentioning.
Credit card won’t work 2/5
This app was great but now the credit card won’t save, I’ve used it for years without a problem, please update and fix this! I tried multiple credit cards :(
Unreliable. Every time it updates (all the time), it loses your car and credit card info. I spent 5 mins trying to upload my credit cards (4 of them), link to PayPal or chase today to no avail. While doing that IN FRONT of the guy, my car was booted because I hadn’t paid quickly enough
Can’t add a payment method 1/5
It’s useless because it gives you an error when trying to add a CC
Worst app EVER!!! They should be ashamed! 1/5
How in heaven can this app rate 4.7 out of 5? I no longer trust app ratings.
Horrible experience with this app. Key message: PLEASE KEEP A CHANGE PURSE INSTEAD!
You cannot rely on this piece of trash.
Today I had an important meeting for which I needed to park in one of their locations. I was late by 15 minutes because I had to keep trying to get their inane app to work! The alternative was to risk getting a $50 + ticket. I had no coins, the meter had no credit card access. Ultimately I had to go to a store, buy something in order to get change to feed the meter. Issues:
1. It kept asking for information that I have given MULTIPLE times (like my credit card info) ... just when I was in a rush to get to my meeting.
2. It made me recreate my account!
3. Kept asking me to input a code it had sent me—which it took me minutes to receive.
4. When I input the code it would tell me it was incorrect.
5. On top of that, it kept freezing on me!
Ultimately I gave up and got coins.
Am buying a big change purse and filling it with quarters. No more ParkMobile for me.
I have no idea how many fake reviews it took to get these guys to 4.7.
My rating: LOWEST POSSIBLE.
It’s a disservice to humanity. They should be ashamed!
Can’t pay for a spot 1/5
Things struggle to load and it won’t let me set up any form of payment... I tried every single form of payment and it says there was a problem and to try back later. Here we are. Two weeks, restart the app and my phone, try adding every payment method possible and it won’t take it. The kiosk sucked too but that’s a different story
Can’t even add a payment 1/5
The point of this app is to allow you to pay for parking in an easier way that the pay station but I tried adding 7 different payment methods and non of them work.... fix it!!!! Otherwise it’s pointless
Used to be good, not anymore 1/5
Can’t get anything to work. If freezes and is completely unusable. Tried updating information, nothing works.
This app is terrible. Tried to use it in dc this past weekend to make reservations at garages. None of the directions were correct for getting in/out of garages. The barcode to scan didn’t work anywhere and most of the attendants didn’t even know what the app was or how it interacted with their system. The app is supposed to make it easier to park and instead took me way longer to get out of the garages as no one could understand how to use the information the app gave as a valid payment to get me out of the facilities. So so so terrible.
Great when it works (which isn’t often) 2/5
I’ve used this app and found it to be time saving & helpful. It has convenient features that notify the user when parking time is about to expire & lets you remotely extend your meter time. When it works it’s well worth the few cents added to the meter charge. Lately though, it has been deleting my user account info and won’t allow it to be reentered unless I delete the app & reinstall it. Please get this fixed!
Doesn’t work 1/5
Kept trying to add a payment method only to repeatedly get the “uh oh” error message. Needs servicing bad.
Why get this?don’t! 1/5
First it lost all my payments and vehicles. Tried to renter several times - one was on my personal WiFi - and it says not at this time. Does not accept payments or vehicles. What a waste.
App doesn’t work anymore 1/5
By Pizza guy212
My payment method that was stored disappeared - again! Tried to add it again and again but would receive the same error message. “Please try again”. Tried it with Amex, MasterCard, Visa and ApplePay. Nothing worked. Very frustrating!
No longer works 1/5
Used to be a great app. Now no longer works. The app deleted itself and also deleted all my saved information. Then when I tried to reenter info, such as my login, license plate, and numerous payment options, nothing saved. Guess it’s back to buying a paper pass!
This app never, ever works when I need it. Can’t add a credit card says there was a problem. Wish there was a different app I could use.
I can’t add any info 1/5
Every time I try to add a vehicle or payment method, I get the message “We’re sorry, there was a problem adding your vehicle/credit card. Please try again.” Now I have to manually find parking spots and pay at the meter.
I’ve had so many problems with this app. Most recently it would not let me enter payment info despite the fact that it previously had my info stored. I gave up and ended up not being able to visit my friend because I could not pay to park. I can only imagine what would have happened if I’d had to park. You’d think an app would be easier than quarters, but you’d be wrong. Cities and towns need to ditch this horrible app.
Literally refuses to add any payment methods across three different systems, only giving a vague "uh oh, try again" message every time. Waste of time for a completely useless app.