Great option to extend your stay! 5/5
Not having to walk around with coins is perfect
Super easy to use. A+
Terrible app!!! 1/5
DO NOT USE THIS APP!!!! I paid for a full day ($16.50) at a parking garage through this app. When I got to the garage I attempted to use the app with the QR code provided after my payment was accepted in the app. The arm never raised and I was getting honked at by other drivers because the machine did not accept the code given in the app. I had to take a ticket in order to get in. After the day was over, and the timer was running out on the app, I went to use the QR code again as this is what the app instructed I do in order to get in and out of the garage. AGAIN, the arm never opened and I had to reverse out of the exit and pay through the garages’ ticket kiosk (Another $14 gone). After scanning this ticket the arm raised and I was able to leave.
I called the customer service number and explained everything and was told “You’re confusing me, we don’t use a code”. What?!?! Then I was told to call the parking authority of that town in order to receive a refund because “Parkingmobile doesn’t give refunds”. AGAIN...WHAT?!?!
I will update when I have more information.
suspended account 1/5
its wayyyyyyyyyyy to hard to unsuspend an account. My acct was suspended because my credit card got stolen and so i had to change card number. in order to update credit card info The app sent me in circles to the help number and the website was extremely glitchy and made me re i put the same info many times
No button 2/5
Entered credit card and no button to continue.
Why cant i use a regular credit card 1/5
This is so annoying let a person enter a normal credit card
Buggy, no recourse for fines 1/5
I live downtown, so public parking is an everyday need for me, my girlfriend, and visitors. Our city chose to integrate with this app a few years ago, and I’ve been forced use it or nothing at all. The city offers extended time payments that are only available through the app.
Unfortunately, I’ve received at least 5 parking tickets because of problems with the app and I have no recourse. Several times, the app didn’t save the parking session that I had just booked. I’ve caught it once as it happened, but the other times resulted in parking tickets. I had an older iPhone at the time, so I’m thinking it got bogged down before the transaction could get recorded to the server. The only way I could have caught it was to check that I got an email, but I’m often in a hurry to get somewhere right after I park my car.
At least 3 other times, the app defaulted to select my girlfriend’s car instead of my own, so while I had paid ParkMobile, I still got a ticket because there was no payment tied to my car.
I tried appealing to the city in all cases, but they only directed my to contact the app developers.
I would absolutely use a different service if I could, but these guys are the only option since the city chose to use them exclusively.
Apple Pay should be accepted
Best app ever! 5/5
I use this app to park at the college I go to and it’s so much easier than using the machines. I can save my vehicle make/model/license plate in the app as well as my credit card number. So when I park I just click on the college name, click pay and I’m all set. Then it lets me park there for the rest of today so my roommate can take my car to class later and she doesn’t have to pay again.
By Serious Gamaholic
So glad I didn’t have to get out of my car to pay the meter
Poor handling of payments 3/5
While I like the convenience of using this app, the issues I have experiences with payment processing have made the app frustrating to use.
Claims to make parking easier. 5/5
I wish it would have alerted me!! Just in case!
Too expensive for two hours
Mr Chin 1/5
I don’t like how you only get an option for all day on Sunday. I am staying at hotel deco and wake up to find there is no option for 3-4 hour parking until I check out of the hotel
Takes my money 1/5
Takes my money even though a parking fee is not required on Sunday
Out of town 5/5
This would great for out of towers not familiar with the area very easy
What’s going on with this app? 1/5
I cannot change how long I want to be parking and I couldn’t choose my spot number
Tried this app for the first time. I payed and received confirmation. Received a parking citation almost immediately. Garbage app
Wants me to select payment every time even though I already did that
Not user friendly 2/5
Been having problems with not workin/ finding the right location and when it does it doesn’t let you add time
Phuc Yoo1233 1/5
Get this crap working with real meters and actual cell/app service and a better server for your traffic y’all trash
A pain 1/5
By reluctant old town parker
Meter never showed to work. 1/5
Meter never showed working
Garbage app 4/5
By North of Canada
Parkmobile asks you for username and password about 50% of the time. That’s irritating enough: contrary to the whole point of having an app.
Worse than that, this week it asked me to punch in my credit card information and car information. The prospect of punching my car registration number on my iPhone broke this camel’s back.
Worthless garbage app.
Meter shows expired 1/5
The app does not work
reliable. I’m often not able to even enter parking code. Works maybe two times out of 10.
Easy to get started.
Participation trophy 1/5
When I get a rate me dialogue box that inconveniently pops up I can only think about a company run by millennials. You haven’t earned it yet so stop asking for it.
Quick and easy 5/5
By First Oso
Wow, the parking mobile app has been fantastic. It is quick and easy!
Add an early departure option 1/5
If I leave early, and someone takes that spot, they don’t benefit from the overage as they would with an old meter. Refund me the difference.
unused time 1/5
Should allow for refunds of unused time
Good news/bad news 3/5
It is convenient, especially when adding time is necessary. However, the meter will not confirm that the fee has been paid, reading 0 time left always. At least in Newark, NJ. Also, charging a 23% premium for using the service seems a little unreasonable.
More time 2/5
These being posted around a court house you have no control over the length of time a case will take. I think we as consumers should be able to put our own time as a choice.
Now I’m nervous about the case AND I have to worry about getting towed!!
Fees are exorbitant. 2/5
Was charged 85 cents for a 25 cent parking fee. I don’t think the service charge should cost more than the parking fee.
Password and Facial Recognition Never Work 1/5
I was late for an important appointment because, once again, this app's password and facial recognition function does not work. From now on, I'm using the pay lot next door and notifying my county how awful this app is.
Design could be so much better 1/5
How do you remove old, invalid payment methods. Poor, non-intuitive design.
Worthless fad delete it now 1/5
By Bus it fix this!
There may be a lot of stupid and lazy people who still use this stupid app, but think of all people who don’t use it or have stopped using it. I still see plenty of people using stupid parking meters. My mother was all excited about paying for parking with your phone until she stopped using ParkMobile. I mean the app is great it saves me a trip to the parking meter to swipe my stupid credit card. This app even allows me to cheat the system by paying remotely when I saw parking enforcement ,but that got boring after a while. I eventually got a ticket since I selected the wrong plate number since I use multiple cars. What’s even more annoying is that I mistakenly still put in the wrong plate number and confirmed it. Then I had to pay twice😭. Just kidding! You just go through the time
Consuming task of disputing the transaction with the credit card company. It’s the same thing with the stupid sections and spots. Maybe this doesn’t happen with everyone ,but I’m dyslexic so sometimes I misread all the numbers or press the wrong button. Think of how much better it would be if there was an edit feature. Anyways here’s my review.
By andre-gateway usa
Very convenient rather than finding coins or cc
Horrible !!!! 1/5
By far the worst app ever. Automatically put my license plate number not giving me a pop up to see if I even wanted to change it. Paid $20 for a car that I didn’t even drive. On top of that called customer service to see if they can help either cancel or edit license plate number. NOT HELPFUL AT ALL. Rep was helpless and just continued to say that he can’t do anything. Why have a help me button if you can’t help!! Had to bite the bullet and pay another $20 for parking because I didn’t have time to drive home 30 min and back another 30 min! Waste of time and money. Worse customer service and app creation. The least they can do is have an EDIT button because we ARE humans and make MISTAKES ALL THE TIME!!!!!!
This App Is The Worst 1/5
By Texter Manley
MobileNOW! Is a much better app. Beware...you have do not get back unused money or time. This app scans you in the worst way. Other parking apps only make you pay for time used. ParkMobile only benefits the city or municipality where you park. They don’t care about consumers.
Account setup too long 1/5
By Blue penguin m
Almost makes me want to pay for parking!
Great - when it works 3/5
I use this app several times a year when I go to “the big city”. Wonderful convenient but and it’s a big but... I have to reinitialize everything. Every time. It is Faster and less frustrating to put money in the meter.
Yesterday I opened the app. Typed in the meter number and pressed Park. “You don’t have payment info”. No button to add it on that screen.back out. App setting. Relink my paypal account (it was already in the list) . Wait for 2 factor. Okay okay okay. Park again. You don’t have a car on file. Again, no button to add/pick a car. Back to app setting. My car is already in the last and marked as default. But I pick it again. Back to Park. It works Yay me.
By this time the family has walked down the block (The Block!) and entered our destination.
I could have swiped my credit card on the meter and been down the block too.
Why does this app exist? To make parking more convenient? Hardly.
And it comes with a service charge for the convenience. Maybe next time. My wife looks at me “so hows that technology working out for you?”
No option 2/5
Only option was 4 hrs or all day... I only needed 1 hr
Poor upgrade mgmt 1/5
After upgrading the app it no longer remembered the stored credit cards, did not remember my default vehicle, and after trying to change the time from max time to a lower time it held onto max time.
Difficult to work. Minimum charge is bunk. Just junk 1/5
By don't park in lake geneva.
See above junk
Welcome to the 21st century! 5/5