Doesn’t work 2/5
I loved this app, but It doesn’t seem to be working. I get to the start parking and it just doesn’t load. I hope that this can be fixed. This app was great when it worked.
App stopped working 1/5
By Garry Stevens
Inability to re-up your parking spot notwithstanding, the app has stopped working altogether. Like other users, everything works fine until I go to confirm the transaction and start parking, then nothing. The button does not work. Kind of a waste until functionality is restored.
Unable to use appp 1/5
Very convenient at the beginning. Unable to use app over a year. No instructions on how to get reimbursed money on the app. It's a shame NYC stoop developing the app why have something available and not working. It freeze one you try to send the zone no update available or any kind of support
Terrible / no customer service 1/5
By susan silverlake
App often does not work. No customer service or way to reach someone.
The app will not allow you to finish and pay. 1/5
Loved this app until it stopped working.
When the app worked it made parking easy no running back n forth to the meters, was able to monitor the time left on the meter via the app. However for the past several month the app has not allowed me to finish and pay the final step in the parking process.
The number available only allows you to pay or make changes which is the purpose of the app. There is no support email or any additional information if the app stops functioning.
Yes this app has been deleted and reinstalled updated phone updated app.
Nothing works. I suppose with city govt being what it is should we be surprised that this too fails?
If the developer reads this or apple please either update the app or pull it from use!
What’s the point of a mobile parking app that won’t let you pay for parking once the meter runs out? It’s totally useless, you might as well just pay the old fashioned way. Guess I have to keep using it anyway since the minimum amount you have to load onto the app is $25. 🙄
Cool until it stops working completely. 1/5
I loved this app so much- gone were my days of overpaying for a short stay or running out to add more time and waste more paper. However, it’s been several months now that after I added money to the wallet I am not able to park anywhere or to submit a ticket for help. Would love any support to get my money back or a new version of this app that actually lets me click the “start parking” button. (When I do the loading circle next to the service bars begins and instantly stops and yes, have the most updated version downloaded.)
Garbage App 1/5
This app & NYC is garbage. My recommendation: leave liberal democrat NYC Immediately.
$25 minimum load amounts???? 1/5
Just visiting NYC for two days, and downloaded this app, says the minimium load amounts is $25???? I couldn’t finish them in one day.. wasting my money.
$25 deposit required! 1/5
I park in a part of the city once a month for one hour for only $1.25 an hour. Does the city pay interest on my balance? I don’t think so. I need this app because the meters are constantly out of order. One time it took me 15 minutes to find a working meter and there were 3 people in line. I feared I would get a ticket!
Doesnt work with Iphone XR 2/5
worked perfectly fine. But stopped working after switching to iphone XR.
Can i get my money back?????
App says cannot add more time when I have not even exceeded the max! Max parking was 2 hours, I paid for 30 min and wanted to add another 15... It would not let me!
Wonderful App 4/5
I love the app. It has saved me a million times, I can’t count. However, I have a challenge and recommendation for the developer. There should be room to cancel ticket in bought in error, ticket bought for wrong car, wrong meter no etc.
Need to improve ASAP 1/5
The worst app ever
Need to delete and reinstall every 3 weeks or so because it crash and stop working completely.
The app doesn’t function, so why even have an app? It hasn’t worked in about 4 months for me. Going to delete and go back to coins, paper slips and inconvenience—go NYC!
Great when it works, but... 2/5
...but recently, on the last 5-6 parking sessions, it won’t actually allow me to submit payment and start parking. So I’m left with just having to get out and get a paper ticket.
This is recent, so maybe it’s a big they’re working on but it’s pretty terrible UX for the time being and renders the app completely useless.
Terrible bugs! Keeps freezing 1/5
Literally have to remove and reinstall the app every 2 weeks as after a couple of times using it, the app freezes and won’t let me pay for the parking. Only solution is deleting the app and installing again. What a pain in the a**!!!
Major bugs 1/5
I have to delete this app at least once a week because the extend time gets bugged, or adding a new zone gets bugged. Awful app
Stopped working 2/5
Worked good for a while and just recently stopped working. Won’t let me pay. Pay button is dormant. Was a go to app when it did work
Absolutely useless 1/5
This app used to work perfectly but, for some reason, it just stopped working. You tap on the “Start Parking” button and nothing happens. There’s been no upgrade or fixes so I’m done using this. I’m sure there’s a ticket on my car now because this app didn’t work when I needed it. Thanks!
This app is trash 1/5
Constantly doesn’t work. Forces you to cough up a minimum amount $25 just to use it. Then when you want to use it, it doesn’t work right.
Los abusos que hace la ciudad 1/5
Mi primera vez usando el app y estaban supuestos a cobrar $ 2.50 y ellos usaron $50.00
lo cual no me gusto por que fue sin mi aprobación.!! 😡
Not worth it 1/5
Seriously, what’s the point? Everyone in NYC wants to conveniently reload the meter from wherever they are sitting or shopping. This app will not allow you to do that so why have the app? I can load the meter just easily from the street as I can from my car. What I want from an app is the ability to RELOAD from a different location so that I don’t have to keep running back to the car. If I can’t do that then I don’t need the app. And if the app is restricted by the law then both the law and the app are terrible.
No longer works 1/5
App hasn't been updated in a year and it's outdated. No longer works on my phone.
Constantly have to go reinstall 1/5
Not sure why it happens but it will only let me get to the payment screen and won’t continue. It will work after uninstalling and reinstalling but that’s super inconvenient.
Horrible app 1/5
The app is designed to rob you. It won’t let u switch vehicles if you select the wrong plate during parking. There should be a way to cancel parking. If I select the wrong car it says stop the session and change plates but you can’t do that.
It was great until it wasn’t 2/5
I’ve used this app quite a bit. One day I got a ticket despite using this app, but I worked it out. Then the app wouldn’t seem to stay on once I sat it up. If I just got off the app and came back to it it would act like there was never any session. Now it isn’t responding at all. So i gave up.
Bug ridden and completely unusable 1/5
It’s quite extraordinary that an app so poorly developed, so bug ridden, and so incompetency supported, could end up on the App Store. And example: after selecting the time for parking, the start button feature does not respond. The main button does not work!
Fix please 1/5
This app hasn’t worked for at least 6 months for me now. It takes you all the way thriving the steps and won’t let you hit the final button “start parking”
Please fix, this app is so convenient when it works
Never works 1/5
By Richard Care
It’s always freezing I have to delete the app and reinstall it every time.
Stops working. Don’t use 1/5
By Daniel jonas
I agree with everyone here. Worked at first for few months then stopped working. You try to press “submit” to pay and nothing happens. They have my money now............this is my first review I ever wrote but was so mad about it I had to write
Terrible. It’s a joke. 1/5
This app is terrible. Don’t waste your time or money.
Worked then stopped working 3/5
I downloaded this app and it was working great for about two months. After that I had to delete and reinstall. Still waiting on it to work again.
App works when it wants to. 1/5
App has a mind of its own but it doesn’t work when you most need it to. So frustrating. Do not rely on it.
Never works 1/5
Convenient but a non working, like most governmental crap.
Stole my money 1/5
This app stole my money ... I have a balance of 28 dollars that was already paid for and it won’t let me park anymore
By Helps me get my rocks off
I used this for the first time today and what do you know !
I get back to my car an entire HOUR before my meter was up and there was a ticket on the dash !
SCAM SCAM SCAM !
Don’t waste your time 1/5
App worked a few times after I downloaded it, it haven’t worked in over a month. Now I have money left on the account that I can not use. Also, the app does not allow you to contact customer for assistance.
Convenient but Inconsistent 2/5
Love this app and I’ve had it for about 3 years. But sometimes when you go too long without using you have to delete it and redownload it again. I would hope the MTA or whoever is in charge of dev for this app puts it on their agenda to update it since it’s been about a year since the last update. And that’s a little uneasy considering our payment info is on this.
Bug issues please help 2/5
Love this app but for the past two days I haven’t been able to add money on my meter screen just stays frozen I have deleted and reinstalled app still doesn’t work! please fix !!!!
The app stopped working. 1/5
It was great when it worked but then it stopped.
As of now I’m able to find the parking zone using the gps or the number listed on the sign but as soon as try to submit payment it doesn’t go through. I even changed the credit card number, deleted and reinstalled the app and it still doesn’t work.
Don’t download this app until that issue is fixed.
So so 2/5
When it works it’s great. But I’ve had it freeze and had to delete and reload. It’s a pain but maybe someday it’ll work properly. Pro tip: buy the physical receipt for your first session (usually honored in other zones in same Boro, unlike the app receipt) then use the app to re-up your second session. Saves you the trip to the meter. You’re welcome.
Why won’t it let me add more time after time expires? 2/5
It’s a good app but the think that pisses me off is if the time expired i can not add more time, I have to park else where, and also if the time limit is one hour or two, why won’t it let me keep adding value when time is about to expire?
Does not work 1/5
Worked for a couplr weeks. Now it stops when i hit “start parking”- there seems to be a glitch
Doesn’t work at all 1/5
Application doesn’t work and there’s absolutely NO customer service to help to fix the problem
Need to Re-install Once a Month 1/5
By Passionate Poster
I have to uninstall and re-install this app all the time. Super inconvenient when you’re in a rush and have to run back to pay the meter because the screen freezes.
Poor payment options 1/5
By D Parent
Would prefer a pay-as-you-go option.
This app is not ideal for people who rarely use metered parking.
Unlike most other apps, this app charges you a minimum of $25 which it stores in a virtual wallet. You can use any amount until the funds in your virtual wallet are completely depleted.
Never works 1/5
Never able to get this work on a regular basis.
Great when it works.... which is basically never hence the 1 star review. Shame 👎🏾