By Col Mike D.
Easy Button Worthy!
DO NOT use really bad for Seattle 1/5
I paid for parking through their app in seattle and their direction sent me to court house couldn't find the garage, tried to cancel they didnt let me and their help told me its my mistake, which ridiculous.
You could see clearly from google maps their location is pointing to court house. I had to park in another public parking and costed me more, they dont care to refund my money.
Do not use best way use pay by phone App in seattle it much easier they know their locations
Awesome app 5/5
Soooo convenient love this app!! Use all the time while in Denver.
Great App & More! 5/5
By Latte for Deb
Parking Whiz is my go to app for parking in SF. Reasonable rates & great customer service. ❤️
Once and Never Again 1/5
My boss referred me to ParkWhiz to assist in parking this weekend in Detroit. I purchased my parking pass two days before the event. The day of the event (Saturday 3/16), I arrive in Detroit and locate the parking lot. The QR code was not reading because the slot does not fit all phone sizes, so I had to problem solve to get the gate open. When I finally do, my husband and I realize the entire parking lot is filled. How is this possible? I bought my ticket days prior. Seems to me these tickets are over sold. Called ParkWhiz. No real assistance or sympathy was present. This seemed like a normal issue for them. I was told I would get reimbursed in 2-3 weeks. Two to three weeks?! They took their money out of my account in hours, yet it will take them weeks to refund mine. Ended up parking in a lot owned by locals. The whole experience was ridiculous. Terrible customer service. Please avoid if you can. I would hate for anyone to really count on parking only to find out the ticket you pre-purchased does not guarantee you an actual parking spot. 0/10 would not recommend.
By Sue Ricketts
I love this spot for Dbacks games! Easy in and out! John is always happy and upbeat and he always takes care of us! We’ve been parking here for the games for years! Love it! Thank you!
Will never use again. BEWARE 1/5
I reserved a parking pass for a garage for $10. There was no attendants nor any way to scan my parking pass. Ended up having to pay $20. This is the second time it happens. Will never use again.
Doesn’t really give you discounts or find cheap parking. Also, this app used to show reviews of individuals garages and lots but removed them - so you could end up booking spots in some shady and unreliable places.
Best App 5/5
This App is the best. It keeps current events and shows all the available parking places with the pricing
Chicago Parking 5/5
Great app, great customer service!!
Always helpful 5/5
I’ve encountered several issues that were not of Park Whiz doing, but they were always accessible, responsive, kind, helpful and appropriate. They have become a safety net in the unpredictable world of NYC parking. Whether by phone email or text the interactions have been excellent. Kudos to the customer support staff.
The app tricks you and allows the. $5 discount until you actually pay
So far, so good 5/5
Just started using, but is simple and easy to use, providing an invaluable service. I like the look, too.
Never had a problem, convenient to use, and find a spot that fits my needs.
Excellent customer service 5/5
By Russ McG
Had a mixup with a reservation & called in to customer service—Shantay was super helpful & very friendly.
Easy way to fine a right parking 5/5
Garage poorly marked for drivers, hard to find 1/5
By East Villager Guy
While Parkwhiz is fine as an app and service, I have had problems with the garages they send you being poorly marked. In New York City traffic this can be a real problem because you may have to circle many blocks around, your in heavy honking traffic. You can’t reverse back to an address. Cops make sure can’t stop because in many cases there’s only one lane moving and you’re in it. Too bad, because the service itself seems to be pretty good.
One word... awesome! 5/5
Easy to use and best prices for great locations. We have found that the staff at all the garages to be helpful and have never had a problem using our purchased pass.
Always getting me the Best Deals in Chicago 5/5
I’ve booked with ParkWhiz over 3x in Chicago. And they always have found me the lowest rates and always extended my time for FREE!
I highly recommend PadkWhiz!
Always Great! 5/5
Every time has worked great.
The ring around 1/5
They do not offer the best parking!! Make sure if you use this it’s your last last resort. I would instead try spot hero. After looking up my lot I realized if I paid there i can pay $6 instead of the $20 I paid on the app trying to save money. I texted the help number to get my refund and included proof of the special that is a regular thing the app should’ve known about. The person the started replying aggressively with caps saying you need to get there “BY 9AM” I tried to explain that by 9 means before 9 and they continued to try and argue. They then tried to give me a $15 parkwhiz credit which i don’t want. I then called the help line and it was still kind of frustrating. They want bank statements for a refund. I have had to prove my self for the second time through email and will hopefully get my refund. I feel like it shouldn’t be this hard to get a refund the first person didn’t even tell me the steps I needed to take for the refund. This app seems to try and trap people when a mistake happens. I have used spot hero before I don’t know why I didnt this time. And the one time I had a problem with the hours I requested vs the parking hours I really needed they understood and gave me my money back. It shouldn’t be such a rat race to get a refund, and the employees especially should not be rude ESPECIALLY if the customer was not rude to begin with.
This is the best thing EVER! 5/5
I never drive downtown anymore without using ParkWhiz! I’ve saved hundreds in parking fees and I like the piece of mind I get from knowing where I’ll park and being able to reserve a spot well in advance if shows and events. That means no “sorry we’re full” for me, no hunting around, no parking a mile away... it’s great. I can cancel for a full, instant, refund up until my arrival time but the BEST part is I have gotten discounts of 50% to 80% by booking my parking in advance through ParkWhiz!
Great App! 5/5
By Mike in the O.C.
I love this app! So great to be able to get parking before an event!
Great customer service 5/5
The garage I booked didn’t have any knowledge of this app nor knowledge that I paid through the app. They charged me at the garage, so I paid 2x as much for the same space. Customer service refunded me! Outstanding!
Big scam 1/5
By Nick batcheller
I was told I would receive a discount if I paid for my ticket via this app. Never received discount. Total bate and switch.
Love this app/service 5/5
Easy to purchase parking. Easy to show pass and enter!!
Charged 3 Times! 2/5
By nina daniels
I made a reservation and cancelled it over the phone. Then I made another reservation and used it. Everything seemed fine but I’m still being charged for the reservation I cancelled and twice for the one I used.
Quick and easy parking 5/5
This was such a great experience. We just scanned on our way in and scanned on the way out. Quick and easy! I don’t think I would do it any other way again. I already have another one booked.
Parking made so easy! 5/5
By Sonata from Sewell
No fumbling for money, credit cards, waiting in lines, driving in circles - so convenient - I will use this every time!!
Best Ever Way to Park 5/5
Parking for an event couldn’t be less stressful and easy. No worries about having cash on hand and easy to access from your phone. Love this service!
Great service! 5/5
Real timesaver and great customer service
Helped out when things went wrong 5/5
We had a problem with the parking garage we were scheduled for. But the ParkWhiz support staff took care of it and gave us a full refund. I highly recommend.
I love Park Whiz 5/5
By Grandy Gracie
I travel alone and I love the fact that I can go into New York City and have a guaranteed parking space. The ParkWhiz app is so easy to use and I’m very grateful for the service and all the savings.
Mr. Frank 5/5
Quick easy and efficient - just would like to able to print the pass. From what I can see, there’s no option to make a hard copy.
I have booked several parking spots and it is so great to use! Easy to use! Definitely try it!
Hilton garden inn 1/5
I was told parking would be $12 from ParkWhiz and hotel charged me $17.....said I had to eat to get the discount. Not happy.....don’t know who screwed up but won’t be using either again.
The garages I used two days in a row in Los Angeles were unaware of their affiliation with ParkWhiz or locked and inaccessible, respectively. ParkWhiz support was very helpful on both occasions but it seems like this app fails to perform its basic purpose.
I paid for parking, but my car was booted anyway. 1/5
So basically I just paid $100 to park for less than 12 hours (parking fee + cost of getting the boot removed). They said I have to take a picture of my receipt and email it to them so they can investigate, and it can take up to 5 business days for them to even figure out if they’ll reimburse me. Don’t bother with this app. Just find a kiosk at the lot.
Great service! 5/5
By vicks picks
Easy to use app. Great service. Directions for parking well defined with pictures included. I had to make a change in date. No problem. Easy change.
This company is absolutely garbage. My car was booted using this, and after two weeks of appeals they won’t reimburse me for their screw up. DO NOT DOWNLOAD.
NYC parking 5/5
Easy to use. Reserve a place close to your destination
Doesn’t take the address. Very disappointing 1/5
By Kelly J L
Doesn’t take the address. Very disappointing
Great App 5/5
One of the easiest most user-friendly apps ever created. Whoever did this should be in charge of designing every app in the world!
After my first park I received the usual email thanking me and asking me to comment on the parking spot. I detailed a problem I had with the lot, hit submit and assumed my response would languish in cyberspace like most do. Within 5 mins I had another email letting me know that they would relay the comment to the garage. Now that’s some customer service!
Makes life easier! 5/5
I love this app. It make going downtown so much easier. Instead of driving aimlessly around looking for a cheap lot, you get to evaluate all your options from the comfort of your home and book your spot in advance. It takes the stress out of the night. I haven’t even gotten out of bed yet, but I have my parking reserved for girls night tonight.
Reservations not guaranteed NYC 1/5
On more than one occasion I have reserved a spot and was charged, only to be told there were no spots when I arrived.
One parking lot told me they give spots to monthly and drivers with better cars so they get better tips. Complained to ParkWhiz and they did nothing. Emailed me a bunch of times and when I went to garage to complain they laughed and said ParkWhiz couldn’t care less. They were right.
Not at all reliable. Bad customer service.
Also many times you will find there is a cheaper rate if you pay at the lot instead of ParkWhiz. To prove this to ParkWhiz you have to send multiple emails and photographic evidence to get the refund.
The customer service is a bad. Good luck!
Compared apples to apples 1/5
Only found one parking site near address, other app found 7 for. Same address.
The maps can’t find my location 2/5
The maps are frequently unable to find exact cross streets and addresses that I enter into the address/location search bar. This is very frustrating, as it had me park at a garage that said it was less than a 1 minute walk and it was actually over thirty minutes waking time and I was late to my event.
Be careful! 1/5
Parkwhiz used the wrong photo on their app for the garage I was supposed to go to. And I had to pay twice, $50 total! Be careful before you purchase a spot
I love this app! 5/5
Don’t use it much, but when I do, it’s always been good to me!!!!