Please look over times and all info before you hit book. I was on phone with agent who asked me about booking on app “not being valid until you assign a vehicle”. I thought not valid means just that. Boy was I wrong. I was charged again. So buyer be aware of all info entered. Other than that its a great app for finding parking in the city.
Comerica & Fox Theater 5/5
I’ve used this app twice and it’s half the price and great parking!!!
Great app! 5/5
We can always find great parking with this app. Never been disappointed and very satisfied with the prices. We use it wherever we go!
SO HELPFUL 5/5
amazing app, perfect for finding parking downtown. Love that I can pre-reserve a space
Not cheaper parking 1/5
Booked parking through this service. Buying direct was less expensive. The administrators were argumentative about honoring their advertised “pay less or the same and/or get preferred parking” I received none of these benefits. And I was insulted on top of it. I would recommend buying directly from lot or using another parking service such as the ones offered on Ticketmaster. The customer service there is much better.
Great App & Service 5/5
I absolutely love ParkWhiz! Great, easy to use app, and spectacular customer service! Makes parking quick and easy!!!
Great service 5/5
Parking has always been easy, convenient, and safe with Parkwhiz. I just tried a different service and arrived at the parking lot to find it was closing although I had booked for hours later. Unfortunately, Parkwhiz was not available in Berkeley. I will continue to use this service!
Parkwhiz is the best!!! 5/5
By East 27th Street
Always easy !
great option! 5/5
I have never had an issue and have enjoyed convenient, affordable and easy parking! highly recommended.
I love this app!!!! Save you a ton of money$$$
By lazy dupa
Parking made easy 5/5
Terrific app. Makes finding parking almost a pleasure
Never Go Wrong with Park Whiz 5/5
Park Whiz has been my first and best choice for parking for years. Easy to book, confirmation sent promptly, never had a problem. Very competitively priced. Love Park Whiz!
Nervous trip 3/5
In the end, it was alright because we were able to park our car. However, the instruction told us to park where NOT designated as “reserved”;meaning, if there was no parking space available at the time, I couldn’t have parked it. Luckily, someone was pulling out of their space when we arrived, so we were able to park, but it made us nervously circle inside the parking lot for a while. Wish reservation meant not having to worry about this kind of thing.
Did not honor rate 1/5
By Sailor motorman
The parking garage (550 O’Farrel, SF) did not honor the rate I was charged. Said my car was oversized and pointed to a micro car and said that’s what would qualify. Didn’t have time to find another place to park so paid the extortion fee.
Amazing app!! 5/5
I used to hate going in NY and Philly because finding parking was either too expensive or too stressful to find. Now I can book a spot either beforehand or when I get to where I want to be and look for parking nearby. We went to philly today and it cost $10 for 10 hours at the convention center parking!!! We saved $16!! AND we booked it a minute before we got there.
The attendants at the parking garages seem to know what’s up too- if we ever have questions they know the answer and getting help is easy. It’s amazing how much stress is alleviated with this app :)
Park whiz is awesome but I could for sure use some discount codes since I’m a frequent user 😀
Happy Customer! 5/5
I have used ParkWhiz several times. Parking has never been easier! The customer service is top notch!
Terrible Parking 1/5
By Slappy McMasters
The App is fine ... from a functionality standpoint. The problem is that Park Whiz sells you parking at the world’s crappiest parking garages ... at least in NYC. I had to wait TWO HOURS AND FOUR MINUTES in a line of 70 people for my car to be returned at a “City Parking” garage on West 53rd Street tonight. TWO HOURS, outdoors, at night, in New York City in January. With my wife and a 12-year old. All the non-English speaking attendants could say was “momento” over and over.
I contacted Park Whiz who said they were in Chicago and could do absolutely nothing. They provided me with a “management phone number” for their contractor, City Parking, but no one answered. Park Whiz was ZERO HELP. I started to assume my car had been stolen.
Worst parking experience of my life. Unbelievably poor customer service from Park Whiz and their subcontractor/business partner City Parking. Avoid this App at all costs.
Parked !! 5/5
By zulu juju
Lv this app parking a breeze!!
Wintrust arena parking 1/5
By The Unplugged Podcast
I’ve been using ParkWhiz for several years and always found your prices lower than regular parking. Today I paid 50$ to park through your app. The wintrust arena parking was only 23$. I tried to cancel your parking spot but,I guess it was to late. Thank you. Matt hicks jr.
The new license plate registration 3/5
By wine connally
I don’t like having to put a License plate number in because I may have to switch cars as long as I got the the code I think that should be OK
Scanners don’t work. 1/5
By wkdidbehzha ufr
On two separate occasions the prepaid parking garages don’t scan from your iPhone. Many minutes, assistance from others and no actual support onsite, you are stuck with the only option of pulling a new ticket, paying full price. Uber would have been cheaper. Good concept, not worth the time , money and embarrassment of holding up entry.
Crappy labelling 1/5
719 N Rush
Is the Same?! As 100 E Huron???
I paid twice thinking i had accidentally turned into the wrong garage and the PWhiz phone service person said « not our problem. »
Great concept but... 1/5
I was very excited to use this app unfortunately their customer service is terrible. I located a lot a well known hotel near my office however there was no attendant or scanner for the park whiz pass barcode so I had to pay again and full price. Instead of offering a refund for a first time user I was asked if I knew how to follow directions? Seriously disappointed in this one but luckily there are plenty of other apps to use I’ll never use this one again. 👎🏻👎🏻
Rose Bowl 2/5
First time using the app and paid for parking for the game. But parking garage was not available due to street closures for the parade. So we had to park in another lot. Not happy! No refund.
Always use in Manhattan
Easiest parking app ever!!!!! 5/5
By O.P.A. Tay Forye
Hip hop recording artist, O.P.A. Tay Forye’ here and this is honestly the most convenient app when it comes to my airport parking. I travel a lot for shows and this app has never let me down. Recommended...
Lousy service 1/5
The app works fine, but the service is lousy. Last night I reserved a spot in a lot starting at 5 pm. Got there at 6.30- no spots! Called customer service- on hold for 10 mins. Texted- slow response. As my friends and I reviewed our options (we were at Belmont and Clark on a Saturday night), a car pulled out and we managed to park. Then customer service rep came on- rude and unapologetic. Rep via text said"I'm looking into it". That was 12 hrs ago. No response since then. Spothero is much more reliable-never had a problem with them.
Credit card 1/5
Must have the option to NOT save you CC
Easy and quick! 5/5
Used the app twice now and it makes parking downtown a breeze:)!
NYC day trip 5/5
Informative and easy to use app.
Decided for first time to drive to NYC for the day from PA. Prior we traveled by charter bus $50/person ticket because we wouldn’t know where to park. App allowed us to chose and reserve a parking spot. Provided for each garage address, map, photos and price to aid decision. We chose arrival and departure time but it’s more a flexible approximation. Company is available by text or phone if needed. We were in control of our day. Paid $50 to park 12h a couple blocks from Empire State Building. Definitely would do this again.
A scam! 1/5
I live in NYC and had heard about the app from a friend. My mom was visiting and we decided to use the app for her to park. I was charged 2x what the parking garage was going to charge us which equated to about $100 difference! The convenience of securing a parking spot in advance is outweighed by the overcharge. I’ve been emailing the customer service for a month trying to get this straightened out. The WORST experience ever.
Great app 5/5
By BLACKHAWKS UP
Simple to use. Does the job. Cheaper parking on here then anywhere else!
The BEST way to get a parking spot! 5/5
When heading into NYC or Philadelphia, this app is a lifesaver. I get a choice of garages and lots at a good price. OK, so for NYC there is never a good price, but’s least I don’t need to sell a kidney ...
App is easy to use to reserve a spot and usually easy to use at the parking garage.
Useless in Pittsburgh 1/5
I just looked up parking options for half a dozen or so places I typically go - and the app either found no parking at all in the vicinity, or only a very long walk away from the locations in question.
In *all* cases it completely ignored *many* lots and garages I know for a fact are much closer to the destinations in question (including half a block away, and in one case, right in the same building) - and usually a lot less expensive.
Your mileage may vary depending on where you go, but I scoped out Squirrel Hill, Shadyside, downtown near 6th & Stanwix, in the Cultural District, and by the PPG Paints Arena, which as anyone who knows this city knows, are some of the busiest locations in town.
Misleading and possibly a Scam 5/5
This company is misleading. Specifically it asks “after what time will you arrive” this gives the impression that you should arrive after that time. However when we did arrive the garage would not take SUVs. We clearly signed up as an SUV. Being that we arrived 10 minutes after the booking and therefore we could not get a refund.
I was penalized for their mistake and they are trying to cover themselves by misleading us.
Will not use again 1/5
Parking is cheap but bookings are not flexible
So many problems with this app 1/5
I’ve had so many problems using this app. I had trouble linking my account to my company. I asked for my account to be deleted, so I could create an account again and start from scratch. They continue to tell me they can only suspend an account and not delete it, which makes no sense to me. I’m spenders $50 a day in parking because this very nice but totally incompetent customer service team can give me zero direction on solving this problem.
Horrible Customer Service - Horrible! 1/5
I reserved a parking spot, then took a three hour drive to the spot. Once I got there, I discovered they had canceled my reservation. Now instead of paying the advertised $25 rate, I’m paying the parking garages $53 rate. When I called them, their customer service agent Vanessa, seemed not to care at all. Horrible customer service, everyone watch out!!!
Park Whiz is wonderful 👍😀
How to get several parking passes. 4/5
Great app so far. I would add a feature to allow reserving several places so that I could reserve a spot for my tech challenged friend who is driving in a separate car.
Fast, easy, reliable & cheapest around! 5/5
By Sooner 79
I love using ParkWhiz because I hate getting ripped off for parking. Once you use it you won’t use anything else!
By kooy boy
Easy access no problem in or out. Great app
App works fine but it’s a lie 3/5
The app works just fine but the save up to 50% is a lie. Both times I’ve used it to buy parking in advance and when we get to the lot it’s cheaper. We paid $28 tonight, get there and it’s $20 if you pay on site. Same thing happened a few months back where we paid $26 and it was also $20.
Great app 4/5
By Speed Johnson
I’ve only had one bad experience. I paid for oversize vehicle parking through the app and the parking garage refused to release my SUV unless I paid another 10$ oversize fee. They didn’t believe me that I already paid the fee even though I showed them on my app where it literally said “weekend rate, oversize”. I complained to parking whiz and they only gave me a 10$ credit. Better than nothing I guess. The garage was “World Parking Garage” on 4W 61st in NYC
Parking Availability Not Accurate 2/5
By Rating by Laura
I reserved and paid for a spot in advance. At first, we were excited because using the app to look for a space was easy. However, when we arrived to the parking lot it was overfilled and I was not able to park in the lot. There were other people who had also reserved through Park Whiz and were unable to park, like us. The only reason why I gave a couple of stars is because the customer service was quick in cancelling our order. On another note, they said it can take 1-5 days to get fully refunded. Just be aware that your reservation is not guaranteed and that you may be forced to find other parking.
The best parking app 5/5
I love Park Whiz. They provide pictures and a detailed description of the location of the parking garages I use often in Chicago. With all the congestion and sometimes confusion of city driving, the extras provided by Park Whiz are very helpful.
Great App 5/5
By Crappy McCrapp
I was able to easily find parking in NYC for a family day. However when I got back to the garage the attendant was rude and said we owed another $10 due to having a pickup truck. We showed them that we PAID the surcharge in the app, he wouldn’t let us have our car till we paid it. When I notified Parking Whiz they handled it politely and refunded me the $10 without a huge battle or argument. I give them the highest rating for that!