App will not open on iPhone X 1/5
The app used to work but doesn’t anymore.
Good parking app 5/5
I use a few parking apps and I like this one the best. Other apps make you put your license plate and have a maximum, since I travel a lot it is annoying to have to put each plate. Once you have your payment information it’s really easy.
Hangs on load 1/5
It’s quite amazing that a modern massive app often hangs on loading. A lot of people, based on reviews, experience the same problem, and supports response was: “we know this issue exists and we can’t fix it!”
Garbage app! 1/5
I parked my car at Harvard Square near Harvard University. I paid twice for $3.7 but the meter did not add the park I can park. The meter always displayed “expired”.
This is a garbage app. Don’t use it and waste your money.
Great for near school parking! 5/5
Great for parking near campus. I save money by not using the school’s over priced lots. You can pay on the go if you are running late to class. Such a life saver!
Helps LET police know when your meter is up 1/5
I have used this app a few times and it seems like every time I use it there is a police officer near my car when I return. I got one ticket 1 minute after the time expired. I am convinced the police monitor this app and look for cars that are close to expiration and go there and wait. The first time I used it I could see my car and I was wondering a police car pulled up behind me. I left before the meter expired no problem. Next time I was walking back to my car a couple minutes were left and I got distracted and got to my car two min after it expired and I had a ticket on it with no officer around. Meter expired at 3:57 ticket time was 3:58 I arrived at 3:59. Not happy about the ticket but the only way they can do this is to watch when a car will expire and be there. If I would have just put coins in the meter the police would have to do their jobs and look for an expired meter but now they have a program that tells them where to get the easy ticket. If you use this app watch out.
App won’t start 1/5
It gets stuck on the initial splash screen. I waited 10 minutes. Had to download parkboston instead.
Freezes at the worst time 3/5
By Social Butterfly1234
App freezes at the worst times. I pull it up when I have no coins and no time and get a frozen screen. I usually have to uninstall the app and reinstalled to get it to work. By then it’s too late, and I usually have a ticket. It’s been working fine for the past two weeks, so hopefully it was just a glitch.
Nice but could be better 3/5
I love being able to park without needing quarters, just get out and start walking and do the app on the way to where I’m going. And I can re-up time remotely.
But why does it take 12 clicks to pay for $0.50 of parking? I can buy a couch on Amazon with one click.
Takes all the stress out of city parking 5/5
Super easy to download and install; no more worry with having enough change. When your time expires, just renew another session.
Apple Pay? 1/5
Where is Apple Pay? All other parking partner offer it.. why don’t you??!!
Love it 5/5
This app makes my morning train commuting experience more stress-free and happy. I love the convenience of operating from my phone and not dealing with terminals
No coins needed 5/5
By fantastically convenient
It’s awesome because whenever I forget my money it doesn’t matter I don’t have to go searching around for money I just pulled out the app it’s fantastic
Your mileage may vary. 5/5
App worked great, easy to use since it remembers your lots used and billing info. My experiences have been solid.
Some apps work: this one doesn’t 1/5
By Tom Minnesota
I tried. I thought if deleted it then download again it might not freeze and jitters at enter country screen right off the bat. Can not enter anything because it does not stay still long enough.
Saves me a lot of time and great interface 5/5
By Alex Sash
Easy to use. Easy to understand. love how it saves your payment info. Few clicks saves me about 5 min and a potential headache every morning. Great app
Still needs work 2/5
By It Has Wings
Not reliable enough for everyday use.
App sometimes pinwheels when trying to pay for a spot. If you're not VERY persistent, you end up screwed. Has nothing to do with coverage as this happens on wifi too.
Have been charged and then told I never paid for it.
Be prepared for parking tickets.
Great app! 5/5
No more bulging pockets full of quarters.
Worked good until app stopped opening 2/5
By Jenn James
I always relied on this and it was very good until about a month ago it no longer opens past the welcome page on my phone. I cannot use it at all.
Makes parking easy don’t hav to carry change
Could be improved 1/5
This application gets stuck on the Parking passport screen on my new iPhone X. This resulted in me not being able to pay for my parking and getting a ticket. So frustrating!!!
By Paolo Milan
Only wanted to work on WiFi for some reason. Didn’t want to work on data till I redownloded the app. So went to class and the WiFi wasn’t working all that great and by the time I paid and left class I already had two parking tickets. Thanks for nothing. Poor reliability from this app. You’re better off putting change into the meters than using this app.
Did not open 1/5
I was in a long line at a pay station and realized they used passport parking. Tried to open the app and it froze. Brilliant.
All it does is freeze 1/5
By Jenny too
Basically all this app does is freeze before you can even use it. I had had to go find other parking just because this app won’t load for me to do anything. It needs an updated really bad. Before this was a great app I used it a couple times a week now I just stick to quarters.
Frequently fails to load 1/5
What’s more frustrating than leaving your quarters at home only to find the app you intended to use to pay for parking won’t even load? Frustrated enough to park there anyway and get a ticket? When the app published reimburses me for their crap-apps poor functionality, I’ll update this review. Not holding my breath!
By Lee Lee Kelly
Convenience fees 3/5
By Mysti R.
I’m sure this would’ve been great, but I downloaded it to save time and money (by not getting a parking ticket) on parking. Right before I paid for my spot, I see there’s a convenience fee. Thanks, but I’ll save that quarter each time and use it to pay for my spot. I don’t need to spend more than what I have to.
Never works! 1/5
I swear any time I go to use this app it’s broken. I’ve had to delete it and reinstall a few times. It will work once then stop working again.
Works perfect everyday 5/5
By MB Family Chicago
Great app highly recommend
Facebook totally broken 1/5
By Ush fuhxbf
Tried to signup with Facebook which put me into a loop cycling between the app and Facebook. No way I’d trust putting in my CC. Deleted.
Apps never opens 1/5
The passport app never opens a second time after downloading. After downloading, it works fine. After closing and reopening, it remains stuck on the interstitial loading page EVERY TIME. This has been an issue for over six months. Every time I need to use the app because a town only has quarter meters I have to delete and re-download the app.
Fix this issue or get a mobile web page please!
Never works. Hangs on launch won’t log in after Facebook verification won’t move past country. You name it. Every time I open the app it’s one or all of those.
Convenient way for me to give the parking enforcement pricks less money
Will get you a ticket. Do not use. 1/5
I paid for parking in Cambridge MA with the app. Got back and had a $25 ticket. Tried to contest and provided receipt but they still denied. Garbage app use at own risk.
Wish all parking meters were like this! 5/5
SUPER easy! Paying for my parking is done entirely in the car before I get out. I don’t have to mess around with those complicated parking/printing machines and then have to ultimately go back to my car and put a piece of paper on my dashboard. Wish all parking meters were like this!
Makes Parking Easy 4/5
Love the quick and easy in puts and payments management. Have one card set up for personal, and one set up for work. Only wish it came with a simple to set alarm that could warn 5, 10, or 15 minutes in advance of when the space was going to expire.
Please update to be compatible with the iPhoneX!
Easy to use! 5/5
By Adds are really annoying
Never have any spare change anymore, very happy to have the pay with the app option!
Better than sliced bread! 5/5
Convenient and user friendly.
Just freezes 1/5
By M Standish
Hung on opening screen even after force close
Fine when it works 1/5
I have had repeated issues with the application freezing on the start up splash screen. Technical support usually blames my cellular connection which is not the issue. The only fix is to uninstall the application and reinstall. Not exactly convenient when you are heading to a meeting. Unless this app works properly it is close to useless.
Great app when it works 3/5
App is usually great! Last few days the app just won’t open. Which is inconvenient when I’m getting a parking ticket today because of it. Please fix bugs!
No updates. Read the reviews. Needs modern updates like location awareness, Apple Pay support, CarPlay support. Also, would be nice if there wasn’t a 37% fee! That’s outrageously high.
Developer response is always to email only to have the emails ignored. Sad part is that an email isn’t necessary in the first place! Read the actual review instead of putting up that canned response.
Great when works 4/5
This app works sometimes but lately just crashes over and over. Pretty inconvenient when you’re parking and in a hurry. Hard starting my iPhone seems to temporarily fix it. One other option I’d like to see is a resend receipt option in the app. I submit receipts for work and if I lose an email confirmation from Passport for whatever reason, I have no way to recover a new one. Great app otherwise. Thanks.
50-50 chance of app working 2/5
Some days it works & others it doesn’t. Hasn’t worked this week, which is fine when the weather is nice. Paying at the machine saves me 30 cents a day.
Good when working 2/5
Still seeing availability issues after major iOS upgrades, so I end up scrambling to reinstall and reconfigure the app at the worst possible time. Facebook SSO rarely works.
I think that charging .35 cents on top of paying for a taxed parking spot in a city is dumb. Its like double tax.😂
For real? 1/5
The app didn’t recognize that the lot I parked in was still able to be used. Error message said Parking was prohibited during this time and to check signage for HOURS. Cost me a $90 ticket. Thanks. Will not be using this app again.
Edit to add: Appreciate the request to email support. That was my first step prior to this review. No remorse. No solutions.
Nice job 5/5
App is in spasm 1/5
I used for the first time today going back and successfully parked, but then went to check on time left. The app just kept bouncing from the country page. Turned off my phone, still couldn’t get into the app.
I guess I’ll have to delete and reinstall, and see what happens