Questions unanswered 2/5
By Chuck Finley.420
Had a simple question of where to view my time card and the “person” in the chat sent me the user manual (42 pages long)... thanks.
Fabulous App 5/5
Great service! This makes my life easier!
I just want more money lol smh
Great app! 5/5
I love paychex!!! It works very well!
Paychex app. 5/5
I will recommend this service to all. Easy to use...
By Lowden dog
Does nothing. Just horrible
Works great, for just a few days. 2/5
Then it gets hung up loading, I uave to delete it and reinstall it. Very frustrating, I use it as little as possible.
Very user friendly
Great service 5/5
By SHAWDY P
I love this service it is the BEST!!!!
I can get my paystub 1/5
This app is terrible I have not access with my paystub
Won’t let me log in - crappy software 1/5
Requires two factor authentication on my phone, but the text never comes. So I can use it on my phone. Very frustrating.
Not User Friendly 1/5
I like being able to see/download my paycheck. But I can’t see my paycheck before it is deposited in my account, which makes this app worthless. You can see it a day or two before on every other paycheck app. Also, the constant sending of verification codes is ridiculous because I don’t get texts at work and my hone signal isn’t great other. Especially when the code is only valid for five minutes. This app needs a glow up.
Can’t log off 1/5
All these apps have super security login screens that mainly function to keep people out of their own accounts. What’s not very secure however is staying connected when you can’t log out of the app. I spent at least 10 minutes looking for the log off button before physically having to turn off my phone to log off. Every app developer needs to realize the most important functionality is logging off. The log off button needs to be available from every screen and menu and NEVER hidden. This app would be good if it had a log off button. It does NOT as far as I can tell.
I love this app 5/5
By Joel 248
This app is so much easier than running payroll from my desktop. I almost never use the desktop to log in. It makes it much easier to run payroll when I am running around town.
Excelente servicio muy detallado y conforme a normas
It’s very easy to view your paycheck 5/5
It makes very easy for me to view my paycheck for the coming week so I know how to budget my funds.
Easy And QuicK 5/5
Everything is riGht in the palm of your hand. Thxz👌🏾
They do not Beta test this app 1/5
My company signed on to this service at the beginning of ‘19 and it worked ok until June when changes were made to the app. For weeks now it has not worked for iPhone or iPad devices. The app will allow login but not allow the input of work hours. For two weeks I tried to get answers from the “Help” desk. In the beginning representatives were clueless, “Delete and reinstall” they told me. Then the answers were “ developers are diligently working on solutions “. It’s clear the so called developers didn’t even test this new mobile platform to do the most basic and necessary function; input the hours an employee worked so they could get paid! In addition I was informed the info about this problem would have only been disseminated if my company’s admin had requested it. As of 7/16/19 their web page is still advertising their ability to access this system using an iPhone. I had spent years in an IT department with a previous job and standard procedure is test, test, test and if it had bugs inform users or back out of the platform and get it right.
Update ruined the login 1/5
By SWE RMM
The app forgot my login info and when I enter it manually, it still won’t let me in. I tested the web app and my login info works fine there, but not on the mobile app.
Paychex Flex 2/5
By Crazy Gadget
One of the most user UNfriendly apps I have ever tried to use.
Poor functionality 1/5
This app barely functions on iPhone. Even after signing up on an iPad it still won’t work on iPhone. For the biggest paycheck processor it’s an extremely poor app. The layout is clunky and disorganized. The search feature is almost useless so they might as well take it out. If I didn’t have to use this app for work it wouldn’t be worth keeping.
Paychex Flex 3/5
Spotty sometimes it stop showing my time and attendance. So I couldn’t use the app to clock in and out.
Pay stubs not showing 3/5
By Rialin McDaniels
Recently the app has been updated but now this time my pay stubs are not showing at all. All my screen shows me is my birthday and my anniversary date with the company I work with. Before the update I never had any issues. I always got to see my pay stubs now I have no issue what happened. Can someone please fix this? I even contacted my company to see if it was something on their side and it showed I was submitted and nothing changed.
Love this app 5/5
Great easy to use love this app is the best all my info is there
I have more than 3 months attempting to reach this company, attempting to log in using the app and I get error messages saying that my username and password is incorrect. However I can access the website with the same information. This app is ridiculous.
cant login after the recent update！ 1/5
cant login after the recent update
For your Business 5/5
By Precious joyner
Paychex is most differently Highly Recommended I will use it for my business.
Update problem 1/5
By Unhappy Mama!!
I updated my app over the weekend and it not only wiped out my time card entry, there is now no option to enter my time card. I deleted the app and reinstalled it. The sign in button is grayed out so the only way to sign in is by going through forgetting my username/password. Once signed in, I can see new app features, but no time card entry option. Ugh.
What more can I say. Worst app ever. Took away how to look at time and attendance? Who ever made this app needs to be shot. Thanks for making it not user friendly. Good job. A+.
WHAT HAPPENED? 1/5
By Mushie NJ
The app was pretty good until you “fixed”. We can clock in or out on it and we can’t see our hours. If we can’t do those things then the app is USELESS! It deserves zero stars at this point.
The app is so slow! Its like its try to load a web app inside the app.... the time clock is completely gone from an update and when it was there it was almost useless!
Missing features 2/5
It is a relatively decent app, does what it says. They recently removed the feature to view your time card and submit time off requests. This is a vital feature that you simply cannot do in this app.
Can’t see my time card 2/5
By juki america
Every time I try it gives me an error when all the information is correct...App should be easy and it’s frustrating that this feature never works
Horrible app! 1/5
I finally gave up trying to sign up to use this app. Every time I got to the address it would take me back to the beginning. I literally went line by line to make sure I met all requirements and it still took me back to start again!
By BabyFace Rob
Very helpful and useful I appreciate the service
By Mrs Maples 65
Always log in issues. Unable to access information
Easy to follow but doesn’t allow you to make changes to your exemptions or anything. Needs to be more accessible.
Dietary Aide 4/5
By SRQ Lori
Works great for time off requests, and seeing as well as printing off pay check. However it would be nice to see our daily punches from the clock.
This service is really great
Fast and easy to setup and view.
So Easy and Convenient!! 5/5
By Momma Connie
I am thankful for this app. It makes it so easy to access information, such as paystubs, W2’s from previous years, 401K information including loan balances. Basically, anything I need to know about my payroll information and current or past pay periods to a certain date is right at my fingertips. Thank you for creating an app that is actually user friendly & makes sense. 😌
They so great 5/5
Great Features, Input Lag 3/5
First of all, I want to say this app is packed with features you’d love. Pay stubs, schedules, the whole nine.
But there is some serious input lag when clicking on items on the screen.
Great app 5/5
App is awesome
By sheryl y
App is great just wish I could see my stub the day before not day of
Great app but.. 2/5
Stratus time is absolutely garbage both on desktop and mobile versions. It’s so clunky and slow and full of errors half the time the schedules glitch so I can’t see where I’m staffed at or it won’t pull up specific schedules. The app itself is fine but when it gets to scheduling it becomes terrible. The desktop version looks like it’s 10 years old please fix this and all the other issues PayChex developers.
Paychex flex re IDE 5/5
Good app , easy to use , clear for check . Thank for build app.