Seems to be ok just getting used to it, but over all seems like a good feature to have.
Trash. Don't waste your time. 1/5
This app is trash. It won't even let me login. Every time I hit continue it takes me to the top of the sign in page.
By Diga Dee
Pay flex is very useful.
Can’t see what I’m typing in chat feature 4/5
By Claire B. H.
Time & Attendance 1/5
iOS users cannot clock in or out. Fix that. I have called, talked to our rep. and no one knows anything. What is the deal?
Super SLOW 1/5
By the time you clock in you are already late!
Sometimes I do have a hard time navigating this site. Had a heck of a time figuring out how to request time off.
By Dj Alex Sanchez
Thanks this app is awesome 😀👍🏽
By duckworth9th ward
Great, convenient and easier access 5/5
Nice to make my life lil easier, no need to call hr and waiting so long till kingdom come, when I can easily access with with my tumblr or PW via your app. Thank you
I love this app 5/5
This helps me stay Organized. Thank you
So easy to use 5/5
By robert chacon
Love this app so easy to use straight forward never confusing
Great App 5/5
Easy access, user friendly.
Locating paystubs could be much easier, more intuitive.
Retail clerk, cashier & stocker. 4/5
By Mr. aynonomous
User friendly APP but I think the option that displays the day & time & the hours we had accumulated of the pay period/check in PDF format should be available for employees to see without request from the administrator. Employees need to see if any discrepancies or variances need be addressed from missed clock punches or oversights. This is personal record & having this option allows for review as a bank statement, credit card statement or receipt would for any financial transactions or exchanges where money is involved. This is a business industry standard to see what is being charged, debited or in this case, credited by payroll as a paper-trail of any edits to show good accountability and proper bookkeeping practices that can be in question if a employee has to refer to at later date.
This needs not to be just a option or preference but rather a accessible personal record that provides ‘archived information’ not ‘by-request information.’
Thank you for providing the option for review of this APP
-David J Baker-
When i try to check my time attendance it says invalid information please try again , whatever that means but I can’t check my hours basically on mobile
Like how easy friendly it is. 5/5
By jc from foreclosure-homes.com
Paychex works great. I am not a fan of the new layout/payroll view. I think the old version worked better.
App doesn’t allow you to submit FSA claims 2/5
If you want to only view your FSA benefits, claims, and reimbursements, the app is fine, but you’re unable to submit claims using this app. Instead, it prompts you to downloaded a different app that requires a separate login, one which you have to call Paychex customer service to receive. Good luck getting through to them and/or reaching a customer service agent.
Never get message on phone 1/5
All time it ask the number to send one time password or OTP. But never get an message.
Doesn’t work 1/5
Would be nice if I could login on my iPhone but it won’t let me and says error every time. I can log in on my work computer but that’s inconvenient.
Simple yet absolutely perfect 5/5
By MattM. W
I don’t need much. Show me my stubs and my breakdown. This app is as smooth as room temp butter!
Easy and Fast to use!!! 5/5
By Darrah Electric LLC
Great app and site for all my Payroll and 401k needs for my company. Truly a great service, all around! Great customer service!!!! Always nice and easy to talk to. Stateside customer service! THANK YOU!
Needs work 2/5
There no place for a lunch entry, need to set up our own default times, need more parameters besides work and unassigned
Terrible UI/UX 1/5
By Dimitriy Shames
I'd love to give it a review but it locks me out every single time. After having to jump through hoops to get back in, only to be logged out again the next time I try to get in.
Paychex is app thoughtful and convenient 5/5
This is one of my favorite apps. It always keeps me up to date, and gives me the information I need at my finger tips.
“Time and Attendance” stopped working months ago in the app. Just an incessant spinning wheel that never opens. It was decent when everything worked, but now seems pretty useless that I can’t track my hours in an hour tracking app.
The app is down
The bed app 5/5
I can see my paystub I can see my W-2 OK will print it out from my phone
Password issues 3/5
App has password issues or forgets Face ID
By bama girl1999
I can upload and print my check stud without having to wait days to get it.
Reseña 1 5/5
Es muy practica y sencilla de utilizar, te brinda la información completa y precisa con todos los detalles
Love it 5/5
By CZ USA EDC
Super informative and easy to use!
ACCESS TO PAY STUB 5/5
As an employee, I highly recommend Paychex Flex to employers.
Never before have I or fellow employees had such ease of access and prompt availability to our pay stubs. To have ready access gives us the ability to address errors and get corrections in a prompt and timely manner. On behalf of all employees served, THANK YOU!
Very useful and convenient.
No one will help! 1/5
My flex spending account has money in it but every transaction has been declined! I have talked to three different people in three days and all three have either said a supervisor will call me back, they will fix the situation or they will put a supervisor on the phone and none of the above has happened. What good does having money in my account do when I can’t get my prescriptions! I’m running out of my medications. I even switched pharmacies since they said the original pharmacy was out of Network! I will keep posting negative reviews daily until my problem is fixed!
The company I work for, recently switched over to this new app. Well for one, I have an iPhone so it’s almost impossible to do anything on it anyway. Now my next issue is the fact that I was sent a message saying that my paystub information was available to view. I go to look and I have no paystub. Nothing. I never got payed. My bank account is still the same. I personally rely on getting payed on Friday’s so that I can make it to work but this is ridiculous! It’s honestly the worst app I’ve ever had to use.
Ease of use 5/5
I like the east way I can change screens to get important check information
Monitoring pay stubs 5/5
By Samuel Addams
I use this application often. Great for checking and printing past pay stubs.
Great little app and easy to use.
I have attempted many time to contact support/customer service to get my account with this company active. My Boss even called them to have my account reset NOTHING HAS CHANGED AND NOTHING HAS BEEN DONE. I am so fed up with this.
Love Paychex 5/5
Love Paychex easy to access
Not very good 1/5
Not very happy with this app in terms of functioning. It glitches a lot and won’t allow Face ID to work. It makes me enter a verification code every time I login in even though I’ve logged in multiple times AND click “remember me” each time. It also won’t react to when I press a button or will freeze up completely when I try to press one. I do have the latest version of the app and it doesn’t seem to work well.
Hate it, does not work for new iPhones, I’m trying to check my hours and I Can’t see the next page.
Digital over Paper 5/5
I appreciate being able to see everything broken down at the tip of my finger. I hate the clutter of paper. This is easier to keep up with.
Horrible APP! 1/5
This app it’s horrible I have had to contact HR at my job to get it fix bc it will lock me out on its own!!!