Not easy 1/5
Not easy to use to many password and security questions
By Best band in the south!
The app is extremely quick and efficient. I was able to enroll in benefits just as easily as I could have from my desktop. No complaints at all.
Logging On 1/5
By leelee lisa johnson
I am having so much trouble logging on to this app several times.
Submitting Expense 1/5
By boo paycom
Terrible!!!! Re-do this platform. It does not work fluidly and produces very frustrating results...
They have to do more options. make that application easier to use 1/5
They have to do more options. make that application easier to use
Paycom stinks. 1/5
I would give you less than one star if I could. Your log in is ridiculous. I have to look up my user name every time I log in as it is a series of numbers and letters and I have no interest in memorizing it.
the unique pin security feature is the reason i can't login
Best app in this industry hands down 5/5
Best app in this industry hands down- really enhances the employee experience.
Touch ID always buggy 1/5
With every update comes a new bug with Touch ID. Very annoying. Also, I don’t understand the purpose of the location request every time I log in. It feels invasive.
Easy to use! Everything is in 1 place! 5/5
I did not review!
Logging in 1/5
Resetting your password is insane. The security questions are horrible. First phone number? Never seen another website ask that.
Unnecessary Selections 3/5
By App user5
Great to finally have an app but long standing user experience improvements are needed.
1) When entering hours using “Add Hours” the “Day(s)” date both beginning and ending days fields should default to the current day rather than making the user search for and touch the tiny dates in the calendar popup twice.
2) Employees should be able to add a total billable hours per year/month/custom period to their departments and the app should display a tally of remaining hours somewhere on the time sheet to help employees plan accordingly.
3) I see “Deleting a device will turn off any push notifications going to that device as well as deactivate your fingerprint login.” under employee account settings but no way for an employee to setup their own custom push notifications (e.g., alert to add a daily time entry, notice that a supervisor approved my semi monthly time period, alert that a pay stub or year-end tax document is now available, ...)
4) No option for employees to customize their default screen to reduce the amount of menu navigation selections for frequently accessed tasks (i.e., allow employee to setup their default page to display the time sheet actions page as their home page since that is their most used feature). Other competing timecard apps allow employees to get in and out with around 4 or 5 taps of the screen when needing to add their daily entry. Paycom is averaging around 15 screen taps.
5) Employees need a way to run reports on their own time entries to see how many hours they have accumulated for each department.
6) Allow employees to set their “Time Sheet” default department so they don’t have to change it in the drop down every day when adding hours.
4/11/18 UPDATE responding to the Developers 2/20/18 comment: I did have a chance to update to the latest version. Did you implement any of the requested features because I haven’t see any of them in the latest version? Once you have added them, then leave me a comment and I’ll go in and check. If they look good, I’ll bump up the number of stars.
4/19/18 UPDATE I am at the latest version and noticed the interface had been updated but nothing related to the six items brought up in the original review.
5/10/18 UPDATE The fix for my 1) above seems to have been implemented. Thanks! Adding a 3rd star to my review. Hoping fixes for items 2)-6) are on there way so I can add even more stars.
Head personal trainer 5/5
The app is easy to use and convenient.
True Mobile Option for HR Professionals 5/5
By The RealHRG
Have used Paycom for 8 years - and i love having a functional app that allows me to accomplish all tasks on the go. I am not tied to my desktop or a server - i can access this from my phone or tablet and process any needs.
Additionally, i like that the company is responsive to feedback. If i have an issue i get a response and resolution. That is priceless in this day of pop up HR software companies.
Works great on my iPhone X 5/5
Love being able to put in PTO requests while at home planning a vacation with family.
User friendly app 5/5
I use this app all the time to enter expenses, check my pay stub, and request time off. This app is so convenient and easy to use.
Great App 5/5
Can’t wait to have a PayComm Manager App Live.
More than “payroll” - I love this app! 5/5
This app is so much more than just “payroll”! I love being about to complete my trainings, participate in surveys, and complete performance reviews all from my phone at any time! It’s also a parent’s best friend when welcoming a baby. I was able to submit my qualifying event and update my benefits to include my new son as a dependent with ease while relaxing at the hospital! Truly thankful for this app!
Paycom App 5/5
I love the app. It’s great being able to log in from home or anywhere away from the office, and having access to my records, my benefits, my time off requests or accruals . It’s very user friendly which is always a plus!
And I love that I can sign in with my finger print, I don’t have to type in a password. It’s great !
Hate that I have to contact my HR to reset my password ! So annoying and inconvenient!
Easy to use 5/5
By Thea Mae 16
I normally use the app to schedule time off or submit my expenses. It’s easy to do those things. Snapping a pic of my receipt and uploading is really helpful. I’ll watch some of my companies training videos and they’re normally easy to watch
User friendly 5/5
By tdt from philly
Convenient and easy to use 5/5
By satisfied HR team member
Love being able to get things done on the app quickly. The best thing is the expenses! Taking a quick picture of my receipt and uploading it right away makes it so much easier to get them in on time. Being able to request time off right when I am thinking of it is great too, I don’t have to wait to be at a computer or back to work if I’m planning over the weekend.
Favorite App 5/5
By Sway J
I moved this app from the last screen on my iPhone to the front after seeing how often I use it. Have not logged in on a desktop since the app was released. Great job
Best Self service app 5/5
By neal quenton cassidy
Easy to view pay stubs and vacation accruals. Makes my life as an employee 10 times easier.
The app reflects almost exactly as the browser version of ESS. It is super easy to use and navigate your way through on your phone
Easy to use 5/5
Paycom has it right! The mobile app is extremely easy to use and makes my job just that much easier.
Great app 5/5
By Ms Daffern
I'm not sure why so many have issues with the app. I was worried when my company switched to Paycom based on these reviews but it seems most of those I read were not the app but rather something their HR could take care of. So far, not a single problem here. Love the quick login option. Wish the site was easier to navigate but hoping the app keeps updating to help navigate easier
Needs calendar syncing or better notification system 3/5
Great app but missing key synching features.
Clocking in 5/5
After using several other mobile apps to clock in and out, Paycom is by far the easiest and quickest. Touch ID to log in and such simple navigation. I also have access to any documents my HR department has sent me and can review the information with ease. My favorite by a landslide!
Still needs work 2/5
5/26/18: The app has actual support for Face ID and the iPhone X screen now which is definitely an improvement. But the app is still just a safari web wrapper of the ugly mobile website. Yes, the latest updates made the website less terrible, which is great and all but it’s still not a great experience. Please stop giving us what’s just the mobile site wrapped in a half-baked app and give us an actual native iOS app.
Ms W. 2/5
It was acting good now it’s acting up. I can’t see my hours that I worked. Please fix it.
Love the app. Very convenient 5/5
The ability to pull information, request time off, complete assigned tasks, watch trainings, etc., all on the fly, is a big time saver.
Love this app! 5/5
The functionality and ease of use is amazing. I love the fingerprint access and notifications on my iWatch!
This is the worst payroll system that I’ve ever been forced to use. I’m considering quitting my job because my paychecks are always messed up.
Clock in through app 1/5
Does your employer have to have this feature enabled? I’ve tried to clock in through the app but it doesn’t even show the time clock feature under time management.
Absolute garbage 1/5
By Made me wanna barf
Paycom is the least user friendly site I’ve ever used. My supervisors always have major problems with pay, hours, picking up and dropping shifts, and inability to figure out how to use this unorganized and badly planned app across the board. The Touch ID adds to the convenience but I resent having to use it because it’s impossible to figure out.
Errors with website and app 1/5
By Aron Ragnar
Absolute crap. I can’t get anything done because it won’t allow me. It doesn’t recognize any of my bank information and then says I’m going to be charged $30 if I can’t get it done. Witch I can’t because it doesn’t recognize it but all of the information that I type in is correct as it can be.
Good app, just one feature missing 4/5
Love the app especially with the new interface update. Only feature missing is the ability under “test sample paycheck” to add in overtime rate and hours to determine how much you’ll make with overtime.
Best app 5/5
Easy to use!
Difficult to use. Not very intuitive. Hard to find information.
Super clean and easy to use! 5/5
Everything you need to do in one place! Very easy to navigate and the fingerprint login makes it simple to access!
App is great 5/5
Paycom app is great. Especially Paystubs, it really makes things easy for me!
Great functionality 5/5
By J T $
Recently I was at a doctors appointment and my manager texted me asking me if I had put my time in. I hadn’t.
Luckily I was able to use the app and not only add my normal hours but put my sick time on there as well.
App works great on my iPhone X, I’m not sure what others are complaining about.
User friendly 5/5
I use the Paycom app daily and find it very easy to use. I can quickly find all my HR, Payroll, Benefits, etc. information I need through one app.
Love the app 5/5
By Roadshow guy
My company has been using the Paycom app since last September and myself and the other employees that I've talked to, absolutely love it. There's never a server issue, everything is quick, easy and always works. Highly recommend Paycom
Love the app 5/5
I have used the Paycom service for some time now. We recently began using the mobile app to remove the constraint of having to be at a PC. I love the easy navigation and flexibility offered with the mobile service!
Not a fan 1/5
By Ranae M.
ADP was much more user friendly!
Updating Review - Works as Intended after Update 4/5
So there needed to be an update on the backend for the new UI to take effect with my company. After this happened the new UI showed up. Overall I enjoy the new UI look and it works well with the iPhone X.