By kimberly grady
Unacceptable Holds on Your Funds 1/5
I've used PayPal for my businesses for approximately 8-10 years. I've had no issue until this year where holds of 2 -3 weeks have been placed on my money. As a small business this is unacceptable. There are now more platforms offering lesser fees and more options for small businesses with less complications and inconveniences. Holds for new businesses to assess the validity of transactions are understandable. Long - time customers being forced to wait for money while PayPal deducts a percentage immediately, is bad business.
Customer service is abysmal. 1/5
By leave PayPal 2022 08-
Customer service is abysmal when trying to setup a business account. Thanks
Pay Pal Review 4/5
I have used PayPal Services for personal purchases. Through credit and debit. I’ve given PayPal my Debit Account to use for payments. Pay Pal gave me a credit account card number to use, but it doesn’t work. I changed my password, they approved. Unfortunately; they don’t accept my requst for payments anymore. I requested copies of payments requested through scam Email address messages, but were denied. I still like Pay Pal Business, but the service is not up to par?
Company Use 4/5
I use it for a nonprofit and the reporting could be cleaner.
I used to like PayPal but recently I have had nothing but trouble. One of my customers did not get paid on time. I went to her. And. Asked if I could use another platform to get the money to her. And I got blocked. Now I have to call them and figure out another way to pay them.
I have asked for
Help and followed directions.
No better. I tried
Everything I know to try and I am considering canceling my account
By do U have one not taken
I have been trying to get account for almost a year. I do have a prepaid debit account, have the card but can’t use it I play several games that are telling me I need to cash out I want to use PayPal but unable to do so I recently got word that I was locked out. I need to speak with someone who knows what is going on & is willing to help a 83 year old son that enjoys playing.
PayPal will hold your funds for random transactions for over 30days to ensure no claims were filed and leave your business without funds when needed. On top of that PayPal has one of the highest fees per transaction. The business model has to change along with the customer service! My company will no longer use their services starting July 2022.
Great help 5/5
Great service. Very helpful to my business. The few times I needed a question answered, the staff was very helpful. I have recommended the service to several people
THERE IS NO APP 1/5
By Michael 111507
The app consists of a screen asking you to download ZeTtLE but dose nothing else. PayPal business sends you to this app but you can’t do anything in it.
App failure 2/5
Terrible app interface, also not smooth operation from contract to customer pay
I d see if Ed goforpay pal but ur trying switch me to Zettle!
Great service 5/5
PayPal gives me everything I’m looking for and what I do!
Card reader doesn’t connect. 1/5
Zero help from paypal.
worst money app 1/5
this is the worst money app i have used, took 3500 from my saving acct for no reason,
Avoid at all cost! 1/5
It’s Trash. I repeat TRASH!
Locked out 1/5
Im locked out of my account. I called PayPal and was told my account was created in china and no one can help me resolve the issue
Having way too much trouble with the app 2/5
I have to dump the app and reload it a few times a day. It won’t open unless I reload the app and reconnect it to my card reader. Very frustrating and unacceptable! I called support and they didn’t do anything. Been using this app for 8 or more years for my bridal alterations business and the last month now it’s acting up severely!!
Pay pal 1/5
Really don’t like it, there’s to much to do , you download pay pal now you have to download another app,and you can’t even use it
Craft Shows 5/5
Love this app ! I have used it for years .It’s so convenient. Thank you Pay Pal
Only way to pay!! 5/5
Can’t beat PayPal the only way I pay online been work PayPal 20 years no problem. The few times I got a bad product seller could not be reached PayPal refund my money!!
ONLY WAY TO PAY PAYPAL!!
Troublesome and expensive. 2/5
Their card reader is unreliable.
Still going strong 4/5
By Sarvy Joe
I’ve been using Here since the beginning and recently haven’t been using it much . The only problem I have is when I start it sometimes I have to close it and restart again. The connection with my card reader seems to be quicker though. Keep up the good work
Love it 5/5
It’s been great so far
By Ghetto 3
I hate this app its just another form to get money out of you
Horrible app horrible company 1/5
By db counseling
Do not do business with these people they will hold your money indefinitely for trumped up reasons. I am looking into a class action suit
Slow service 1/5
It’s taken 2 weeks of productivity away and I’m still in process for approval.
CC’s rejected 1/5
I had used this reader and it worked well but I went to use it just recently and it has rejected any card I used in it.
The blacksmith shop 1/5
By owner of the blacksmith shop
The hold policy is terrible! I have customer going into an ice storm and sub zero temperatures with no heat because PayPal wants to hold the money!
I will be finding another place to get Creditcard service with!
Not real happy with how they handle holding my money without saying anything until started using them. They need to get all the information up front they need and verify everything first before they begin accepting payments from my customers. Not sure I will continue using PayPal unless they release my funds asap.
Now Worthless 1/5
Whatever they changed made the app unusable. Staff are incapable of correcting the “Location” problem either. Very disappointed - costly (in time & money to deal with this and change to a new company), but it’s been a week with no ATTEMPT at a solution.
Holding funds 1/5
PayPal will only payout $300 a month from your payments. Mmm $1000 payment will now take 4 months to transfer into my bank account.. total b.s.
I used to process payments and every time we manually entered payments they lock my funding for upwards of 21 days with no way of keeping my income circulating I will no longer be using this app and will be looking for different merchant services that will help a working man.
Holding Money 1/5
Holding 6k for up to 180 days? Sold a car and need to do title work in 45? They also decided to deactivate my account?
r o n w napier 5/5
By Cia Wade
I have been using PayPal for about 30 + years.
Always been happy with their service.
Fast and easy 5/5
Easy to use and fast connecting. Must say though that it works best with chip cards rather than the swipe, swipe doesn’t always want to read, and you have to type the info in, but the chip reader works amazingly well. Use it at all my art fairs, no major problems.
Trust worthy 5/5
Being only occasionally users we never have had a problem when we purchase merchandise and we can use PayPal for payment that is the option we choose. Every transaction has been processed quickly and correctly. We cannot ask for more than that.
A smooth and easy app 5/5
By theta pirate
I use it with a card swiper for sales at my art shows, manual data entry is also smooth.
Great app, Card reader is meh 4/5
I like the app a lot, especially that when I create catalog items they show up across all devices that log in. Being able to see a lot of transaction details and metrics on the app is better and more informative than the browser site, which is puzzling to me. One drawback on the app is that it had difficulty completing sales using the Venmo option.
The card reader on the other hand keeps going to sleep every 10-15 minutes and then I have to reconnect it manually. Not good performance during craft fairs making customers wait.
Won’t let me login 1/5
It won’t let me login, always just takes me back to a screen that says sign up for Zettle, even when I try to sign in using the PayPal here option. Then zettle says I’m not qualified… what the heck PayPal don’t you want my money??! Make a better working app.
Overall great platform 5/5
I bought one of the high end cars readers from the store, wouldn’t work when I received it. Got it warrantied and that one crapped out also. I use the two other versions, the chip and swipe as well as the chip and tap readers. It would be nice if there was a more reliable card terminal PayPal could create where the customer can do Tap, Chip, Swipe and enter their pin information without touching a screen, or a personal cell phone. With the pandemic, people are still skeptical about touch someone else’s devices.
PayPal is great. Now you can pay at cvs with ur Apple phone 5/5
PayPal was one of the first online business that I can remember it's one of the best ones and it's safe to use because they to 24 hour Thurrell connection for no one to steal your codes or hack your name. They have especially unique to protect you as everything else you still have to be careful never put your passcode or email to a site or a new site I should say that's how they steal your passcodes do it when you know it's safe. However PayPal is awesome I highly recommend pay pal to everybody
App and reader work well 5/5
By chris in dc 35
This system works and is easy to use. Paypal needs to stay out of politics though. There are other good resources available.
Works great but has massive issues 2/5
The app does work when you can actually get logged into it, but in low signal areas you can barely get logged into the app. Sometimes even bringing up the app doesn’t always bring up the fingerprint authentication when it’s supposed to either. You have to close it and reopen it several times to get it to prompt. The most annoying feature of the app is the auto-logout at 5pm EST. There’s no way to turn that feature off. You run a card and while it tries to charge the card THEN you get a prompt saying you’re not logged in. Worthless. The “no signature required” for purchases under $50 doesn’t work if you use a chip reader. Only works on swipe and tap. I’ve been with this app for over 5 years and none of these things have been addressed.
Exactly what I need 5/5
By Elaine in Baltimore
Work every time in the field for my craft shows’.
Works ok for me 3/5
Ok for small yearly art show. Reader doesn’t work but I can enter it manually
Good, but... 4/5
Seems to work ok, but the "Bluetooth" connectivity fouls things up sometimes, in that, if BT isn't on, the reader shuts off.