Does not work 1/5
By B-G c/o '08
Card reader does not connect. App says I am not eligible after logging into my business account.
Works good 5/5
I prefer to use paypal since its the most common payment system in our site category. Customers who buy our products are used to paypal being the checkout method. You can get a business debit from paypal and have access to funds immediately if needed, say for supplies and such. The competitors of paypal only roll over completed sales to your bank account every 2 days or so. Def recommend paypal to any small business who wants access to their funds at all times.
Card reader price 2/5
By Po d user
When getting this you should inform people they need to order and pay for a card reader. Disappointed I didn’t know sooner now I won’t have my reader for opening day. Very frustrating. Other places include a free reader and don’t make you pay for it.
Not Secure & Policies Allow Fraud 1/5
By M. Alexander -L.A.
Beware & please read the terms & conditions. I used my PayPal debit card & the card was duplicated and my pin was recorded. I did ALL Fraud protocols and reported the transactions to PayPal. Their policy? Your pin means it’s you. Case closed. I am escalating & appealing (for the 6+ time - it’s money so I am obviously going to recoup it). But the EXPERIENCE with them? Horrible. Just let thieves take my money. They are not secure, ask around - others will have similar stories. PayPal does not guarantee your money. Your information is not safe with them.
I was excited until.. 2/5
I’ve never given a one star rating for anything, but after purchasing this and signing into my account it says that I am “not eligible to use PayPal Here” and doesn’t say why not...? I’m disappointed.
Where’s my card reader? 1/5
By DJ WEHRLE
I applied for my card reader almost 2 months ago. Never received in the mail. That’s why I give only one star
Constant error message 1/5
By BMW Swiper
Tried downloading this app a couple of times. Upon opening it gives an error message and refuses to function. Its been that way for a few weeks. Promises a fix, but doesn’t deliver.
Not for a real businesses! 1/5
This may work if you sell Girl Scout cookies out your moms minivan. But if your business is one of the rare ones that do over $500 a week in credit card processing, here is not for you. They hold all funds over $500 for a month. So if you swipe in a $10,000 week they hold $9500! Insane, make sure you read folks.
Updated Review 3/5
The new update has made things very slow. Having connectivity issues with my card reader at times, even after getting a refurbished one sent to me. The app takes longer to load up and the whole gratuity thing is a issue for me. Having to ask my clients if they want to tip before i even charge them is awkward. Hope they can fix it The app was fine before.
WAS 4 Star / NO Tipping? 2/5
The latest update causes the tipping function to be skipped. Even though Tipping is toggled to ON in Settings, immediately after swiping the card, the signature page appears. No option to tip!
UPDATE: Tipping is back, at least, but I agree with the other reviews that say it should just be returned to the way it was. Tipping before the swipe is almost as bad as skipping it entirely.
Two (2) stars now - was three (3) - because tipping's disappearance seemed like a bug before but someone CHOSE this way.
This App is Garbage 1/5
This app cannot even properly load and has caused an absolute inconvenience and a loss of money with my business because of the inability to properly load and run. With such a big name, I’m extremely irritated with the poor quality and inadequate functioning of this app. I’ll be looking for another way to accept card payments from my clients.
Y’all stupid asf y’all don’t know if ppl have issues or what one wrong answer u out gtfoh🗣
Love it, buuuuut.... 4/5
I really love this app, but I could be perfect if I could split, cash + card.
Make my bussines easier
Love it! Best option for businesses! 5/5
By V spring
Please allow customers and merchantsTo give and receive Gratuities graciously 1/5
By North Shore Cab Company
Certainly my confidence in Paypal here has been shattered
Since you re-arranged the way a
A gratuity can be entered in the transaction.
I just did an update and that change was not included.
Plenty of Merchants have voiced
Their dismay over this issue.
Are you not listening?
This situation has made it very awkward for both customer and
Please change it back for God’s sake!
I’m also not happy that I ordered to card readers(small black plastic things) on March 24 called today
April 9 Looking for them cause I need them and was told they will be delivered April 20.
The customer service agent
Credited my acct for the cost
33.00 but still I need the product more than the refund.
Not iPhone X compatible 1/5
If that could have been stated anywhere BEFORE purchasing the reader & in the FAQ troubleshooting area that would’ve been great. Come on y’all, I thought better if you than this.
iPhone x 3/5
Can you guys update this app for the iPhone X i would like to have Face recognition.
Can we say stealing money is ok kids 5/5
By ROYALE SOLES
This is the perfect app for a company that steals, lies and do a lot of beautiful things to your money
Not working 1/5
We were currently at a trade show working and our pay pal here stopped working 3 hours ago. It is declining charges. We have called customer support, rebooted our devices, tried on/off WiFi and we have uninstalled and reinstalled the app. We called Pay pal we we’re told it is a server issues and were refused any further help by the emergent IT team. As a result, we lost a lot of money. We have been Pay pal Here users for our business for the last 7 years. This is definitely a turning point. Extremely, disappointed!!
Paranoid Processor 👎🏽 1/5
By Fxcm Loses
Like an idiot I decided to switch to PayPal merchant services. Long story short, transactions over $500 worthless American dollars, will be held for 30 days. I’m suppose to have my face glued to my phone and read every incoming email, after I spend over 20 minutes peppering a Paypal customer service rep with questions regarding transaction limits and fees and what to expect for my small business. A LEGITIMATE BUSINESS! I can’t believe I left Intuit for this cat in the hat bull*hit. I would not risk using them for anything. ANYTHING!!!!!
Love it so far... 5/5
It has worked flawlessly so far
Tipping option 3/5
Have used PayPal for years. The recent change of the option to tip before swiping credit card is not a good idea. People are used to that option after card has been swiped and they are missing that ability to tip which is making it awkward for both of us. I’m a hairdresser and I’m not going to pint it out and make it even more awkward. Please please switch it back!!!!
Why can’t we split payments?! 4/5
Great app but I have no clue why a company as large as PayPal can’t figure out how to offer split payments for customers. For example if they want to pay on 2 different credit cards or pay some cash and the rest on credit. Fix that and get 5 stars.
Chip Reader 1/5
Paid $150 for a chip reader that still don’t work on any apple device, Bluetooth constantly disconnects, had it for over 7 months or more no updates completely useless !
Do Not Buy The Chip Reader !!!
30 Day Funds Hold-Unacceptable!! 1/5
After reading the reviews and finding out that sales over $500 in a weeks time are held for 30 days.... I’m not going anywhere near this service. I’ll be using either Square or Flint, I Used Square with my business in California and Flint with my Arizona business (Both are Tool Trucks) and both work well and I got my money within a day or two...30 Days!! Bull Stuff!!!
Not working 1/5
I can't even sign up. After I enter my business information I get a message about a technical error and to try again. I've tried several times with no luck.
PayPal Here IPAD-Card Readers 4/5
By Official Tony Tone
The system and hardware works great however a couple of updates ago they introduced a function to leave the card readers connected in between transactions. However this is a big issue because as you can imagine within a short period of time the card reader battery is drained and being at an all day and night event this is a huge pain. Now I know I can put on portable battery packs to charge in the meantime but this is a big hassle when moving around constantly all day and have this battery dangling around possibly breaking the connector piece into the reader. This system is meant to be mobile friendly.
Long time user and supporter!
Love it! 4/5
By Amandas beauty & barbershop
I've been using PayPal For a year now to process credit cards and I really love it:)
Accept the new update with the new gratuity % feature! I really don't like that my customers have to enter a percentage rather than a flat amount. I will change to 5 stars after this problem gets fixed
Used to love it. 2/5
By A Philly Princess
Now I have to ask for a tip before the total price... tacky if you ask me... so now I have to forgo my tip because of the update. Switching over to Apple Pay
Works but... 3/5
By M1 Grande
Only used it twice but I wish the app was actually formatted for the iPad.. Not a fan of the blown up iPhone app on here....
By Atef Ghaly
Great app, I definitely recommend it for all small business owners like me. Thank you
Hate the latest update! 3/5
Same reason as Dawn
Works good, but the cut Paypal takes for each transaction is too high! Also card swipe needs to be before tip prompt, very awkward asking customers if they want to leave a tip. Please fix this Paypal.
Worst customer service ever 1/5
Waited for a good 1 hour on the phone after exchanging emails with customer service. They did not tell me if they sent me a card reader or not. Can’t use the app without the card reader.
Getting worse. 3/5
I updated and now connecting to device is a pain in the a.. please fix!!!!!!!!!
King Cody C 5/5
By King Cody C
Love my account just wish I direct deposit certain checks
Go back 3/5
I agree with others. Did the update and now it asks for tip before swiping. I too enjoyed swiping and handing them phone to decide if they want to put a tip on without having to ask. Please change it back :(
In December you replied to another you were looking at fixing it? Any update? I’m losing out on tips here because of this and it’s upsetting.
Very easy to accept any payment! 5/5
Easy to accept any payment!
Serious issues 3/5
I am having issues with my app. It hasn't been working right for the past few days. When I click to open the app it fades grey and starts loading like its doing an update. It has caused me to miss many sales over the weekend.
PayPal is a lifesaver! 5/5
By Nathan Slay
Best app around for credit and debit swipes!
PayPal is easy to use for store sales! 5/5
I use PayPal for all my brick & mortar credit card sales. Easy to use & simple to complete.
Can’t take gift card payments 1/5
Reader doesn’t work with lightning adapter, so i have to manually enter. But I have customers with visa, Amex, MasterCard gift cards and i can’t accept them b/c the app is asking for a zip code, but these gift cards aren’t able to be registered anywhere, therefore no zip codes can be had.
Love the functionality of the app other than having to ask my clients if they want to tip me. I hate making clients feel uncomfortable or make them feel obligated to tip. Wish it was an option for them to add in when they sign their signature
Works perfectly I use it daily
The worst service ever!! 1/5
I processed a credit card for $2,000 and they decide to give me $500 and leave $1,500 on hold for 30 days!!!! I mean 30 days!!! Really??? That doesn’t make any sense. Normal POS take 3 to 5 days maximum. This people from paypal are so bad they keep it for 30 days. Don't use paypal. I dont recommend paypal at all!! What they do should be illegal.
Love the app 5/5
It makes life so much easier and secure!!!
By Beale Sauce Company LLC
Not a whole lot to say other than simple and easy! Have it handy so you'll never miss a sale.
Love, except tip option! 4/5
The latest update changed the tipping process and is not ideal for me. I’ve used PayPal Here for years and am considering a switch because it’s SO awkward to ask clients for a tip before charging them! Hoping for an update soon.
love it, but... 4/5
This app has always worked great for me, except the past month after an update. I used to be able to hand customers my phone to sign after I swiped their card to get them to sign. At that point they would have the option to tip. After the update, the only way to tip is by adding the tip in before you swipe their card. I don’t want to ask customers if they want to tip me before swiping their card! I miss handing my phone over and letting them do it discretely if they wanted to. Please go back to the way it was before!
Love it, except.... 3/5
Very easy to use, unfortunately within the past update or two something has happened to where I am unable to access my sales history. Each time I try the app freezes. A very important feature that I NEED for my business. Fingers crossed that this can be resolved soon