Sneaky Charges - Shady Company 1/5
PayPal seems to have all sorts of hidden charges that they don’t declare even when they post your transaction. Twice now, we’ve been notified that PayPal has deducted fees that they don’t show in your receipt. In other words, they’ll show you no transaction fee but deduct one anyway. Bad option for sending money.
Sham online bank 1/5
There's very few positive things going for Paypal (hence the 1 star). They allow sham scam online companies to transfer money, no problem. However, good luck with getting any help. Greed is what PayPal is based on.
Everything in one place 5/5
PayPal is efficient, sufficient, and dependable
Love PayPal 5/5
I love and trust PayPal been using it for years
Buena aplicación 5/5
By angie phipps
PayPal has always been awesome. They protect you from fraudulent charges for sure.
Safe way to pay
PayPal fan 5/5
Always have good service getting funds coming and going!
I feel so safe using PayPal
How easy is it 5/5
As I get older electronic money sending is wonderful and easy
Love this app 5/5
Been with PayPal for a long time and has been a most trustworthy site. Any problems I ever had with purchases was resolved quickly. I trust this site completely.
Designed to waste time 1/5
By Hey, Apple!
The system is designed to keep you in a never-ending loop of links if you try to seek help.
Excellent service but bring down charges on sending money.
Horrible service 1/5
By get it toghter sissy pop
I have had the worst service on PayPal. So I called up to PayPal because I had a limitation on my account and it kept saying my payments were declined and once I got on the phone with an agent the agent had told me that it was a business decision to let me go and I no longer have service on using PayPal for no reason I’d never ever use PayPal and it was a whole brand new account just put my card on there and I didn’t even use it yet. So PayPal service yeah I need to get your stuff together this is a loser app I don’t want anyone to think anymore I hate it.
Easy to use. Great for requesting and sending money.
Was good, now awful and sketchy data policies 2/5
By Switching to CashApp
Was a great app until they started regularly locking my account for the same reason which they claim was suspicious activity but really was just using a VPN for my general security, and claiming they need more and more personal info to unlock my account. Effectively seizing my assets and ransoming them for my personal data claiming it is required after years of use without that data.
Always easy !
So Simple 5/5
Love using this safe way to send money to my kids!
Easy to use but missing one feature 5/5
Easy app and I’ve had no issues. Wish there was a way to set up monthly payments to friends and family.
What’s wrong with this app 1/5
By Eyes likening
For two weeks I have been unable to get to my money whether I sign in on the app or on the website it will not connect and I am unable to manage my profile information or money I have sitting in the account. This is not ok. I click on app support and it takes me to sign in which does nothing:( FIX THIS NOW!!!!!!
Wish I could love it… 1/5
Update 7/22: My review is now down to one star. After initial difficulty and an unhelpful call to customer service, my funds were released and shortly thereafter, I got an email that PayPal was sending my their Debit MasterCard (I did not request it bc I was planning to close the account entirely). In the email and info about the card it says you will have immediate access to your funds on the card… so I thought “great, I can give them another chance, this should solve the problem!” Nope. I recently invoiced another customer for an in-person pickup of their cake (there should be options for transactions that aren’t being shipped btw), and wouldn’t you know it… ANOTHER hold! But of course, PayPal exacted their fees. I’m livid. Once these last funds are released, I’m closing the account and never looking back. This service is not something small business owners can rely on. The app is fairly straightforward and easy to use, so no real complaints there. As a small business owner, though, the arbitrary “holds” without real explanation or answers is exceedingly annoying. The general response is “if you’re new” it’s for protection, but it’s hard to build trust with a payment provider that basically holds your money hostage for up to 21 days, especially if you have no complaints filed and have verified everything. If you’re just starting out, access to that capital is all the more important. Definitely makes me hesitate to rely on PayPal to collect payments and send invoices
Convenient And Practical 4/5
By Behind That Curtain
Awesome for quick and convenient monetary exchanges, for business, friends, family, or even charities.
Sending cash is EZ-PZ! 5/5
Sending cash to friends is quick and easy.
Very nice & well put together appl. A+
By Kirkland Creel
I feel it is ignorant to charge someone to send and receive money on this app when cash app/venmo allows you to send it for free. I would have never used this app if it wasn’t the only money exchange app my recipient possessed. I will never use this app again unless imperative.
Sided w a criminal 1/5
PayPal sided w a criminal overseas vs a long time customer. Shameless company.
Your fees are outrageous, I think I’ll stick to cash app
Not getting my verification code 2/5
I’m not getting my code smh
By كوری كوردستانی خوێناوی
One star for forced update 1/5
By Catman 63
Just STOP with the "we're not gonna let you use your app until you update it" nonsense. Nobody likes it, and it's never as necessary as you think.
One star. I'd give zero if I could. Stop the forced updates.
UPDATE: 7/22/21: still forcing the update before I can use it. Just stop this horribly inconvenient practice.
Good but trouble sending money to others. 5/5
I have trouble sending to other people at times and I have no idea why but overall great app.
Life is a lil easier 5/5
PayPal has made making payments and purchases easier on me.
PayPal Now Terrible 1/5
You make disputes ridiculously difficult by red taping police reports and then not accepting them by picking them apart. Consumer protection is a JOKE! You don’t make the dispute center accessible in the App. All this says that you do not want the claims and do not want to stand behind the protection even when the is clear evidence presented by the buyer. Perhaps Zelle and other pay methods will force PayPal to get it together. I will never use it unless I have no other choice. Disgusting!!
Love it! So easy and user friendly!
PayPal I love your services and Plan to be a 6figure earner !!!
Pal pal is “ok” 4/5
Pal pal is “ok”. Has its moments but still always more trusted than any other app. Ol’ Faithful
Full circle grinding LLC
Still good platform 4/5
Good service just too much associated junk and phishing emails
Hold on my money 1/5
I just moved, and sold a piece of furniture to a friend of mine, hoping to use the money to make ends meet until the dust settles. They put a 3 week hold on my money, making it totally useless. I’m still waiting.
Update: I finally got my money this week. I’m surprised PayPal even responded to this. It took 15 days…. which makes the information on contacting lousy customer service totally useless. Still no plan or desire to use PayPal again. Already found 2 other options that are seemingly more reliable.
I truly believe PayPal is the safest way to do transactions online. They have rightfully gotten me a refund when necessary and have done it quickly.
No easy way to see email address for contact
Thank you PayPal 5/5
You have been a great help sending money to my kids. Thank you.
The worst app when it comes to account limitation 1/5
I’ve been hit by account limitation too many times. January 23 is when I can no longer use PayPal. My money held for 180 days and I waited a full 180 days and I still have no email from PayPal Service. Almost a whole July gone by and I’m still waiting for the email!? No, if it’s a full amount of days held, then it’s time to send an email to give customer their money. My rating in general is a 0/10 and 0 stars. I am extremely disappointed in the lack of customer service not provide the help customer need to satisfy them. Some people were doing a business and then all of the sudden, can no longer be offered by PayPal for the customers service!? That’s Outrageous!! I am not a happy customer. PayPal is completely trash on anything and it’s sad. Never using PayPal ever again
Thanks for everyone 5/5
By Anw anw
Thanks for everyone made this app
Happy am I 5/5
By Oh TEB!
Easy to use😄
Ridiculous fees 2/5
By xxl cry
Just got charged a fee first time ever to use my credit card. This is absurd.
Was abit if wait but The rep gave me all the info I needed abs was calling about She was pleasant
Far away grandparents 5/5
PayPal makes far away gift giving so much easier.
Phone number 1/5
Couldn’t log in because security code things etc and your stupid app didn’t let me add a new phone number apparently it was “not supported” what?!?