21 days to receive my money??? 1/5
That AND I have to pay a huge “service fee”. Forget this, I’m sticking with CashApp and Venmo and Apple Pay. Y’all are crazy.
So far this has been not good times. Takesing forever and I just wrote a chapter book about me for y’all and have to wait to get approved before I get my money not cool I’m unhappy
Doesn’t work. Useless. 1/5
By mira faye
App doesn’t even work anymore and, honestly, I’m over it. Definitely using some other app. This app is deleted.
Makes life easier! 5/5
So simple, fast and easy!
Love it 5/5
Makes paying so much easier
Great convenience! 5/5
I love the option of sending money to friends and family! PP makes transactions to friends and family so easy with no additional charges and they receive monies directly into their accounts.
PP makes purchases online more secure and returns are a breeze with the purchase through PP.
They shut my account down and keeping my funds for 180 days yes that’s right 6 months then they’ll decide if I’ll get a refund or not smh
Great product but lacks basic features 4/5
Great product but lacks basic search features to better find specific transactions. Doesn’t seem like a hard thing to add but I am no programmer.
So far it has been great 4/5
I really like how fast I can make a payment for piano lessons or give donations. I guess for simple money transactions is a great tool.
Paypal has horrible service dont use it 1/5
Someone hacked my PayPal and sent me money without me knowing once they sent it they reported my paypal as an unauthorized transaction that i had no control of i tried to get that solution fixed but Paypal wants me to pay back the money they sent him back out of my pocket
Very Useful & Convenient 5/5
The PayPal app is down right easy to use. Thanks PayPal!!
Very unfriendly for seller 1/5
I resell gift cards in ebay, buyer used it and told paypal the transaction is without his permission. I gave paypal my shipping information, paypal still charge me whole product fee to buyer
Money lost 1/5
I’ve been a PayPal user since 1998. But recently decided to close my account that had $876.63. When I asked for them to mail me a check for funds it was never processed to get sent to me. Account closed and now they are telling me they have no record of my account or money.
PayPal user since 2001 5/5
No nonsense. No money disappears unexpectedly, no hidden monthly fees.
Still love this service.
PayPal Business 1/5
By ronnie from nashua
I really dislike PayPal business. I may get ride of it and go back to a normal account. It causes my heartburn!
I use PayPal whenever possible 5/5
PayPal makes it so easy to keep track of everything.
Support seems lacking, I sent them all the required paperwork to change my name, years ago, even reminded them and still nothing’s changed
PayPal with ease 5/5
The PayPal app makes it easy to pay anyone! Maybe it’s a friend that helped you move, or a small business that you buy from. PayPal makes it secure and easy!
Doesn’t work 1/5
So, I had someone send me funds for buying them merchandise and I still haven’t received the funds 24 hours ago.
Using PayPal 5/5
I have been using PayPal since it was offered to EBay customers many years ago and I never had a bad experience here and for international business it is very convenient to work out the details for you.
Customer Service 2/5
By ken idaho
Things seem to have gotten better but not long ago there were long waits for anyone to answer the phone
Free transfer issues that were never resolved. 3/5
By triahstrickland 111
Tried to link my bank account number along with the touting number for free transfers and it would never accept it even though it’s the same accounts I already have on file that they charge a 1% fee for.
By genise is fab
I have over 1000 sitting in my Paypal account and because me and my relative did business with PayPal they aren’t releasing funds that’s very discriminating and at this point I know pretty soon they will b out of business because the lack of information each representative I spoke to was giving me the run around
Convenient & Secure 5/5
5/5 every time!
Trash App 1/5
It worked for a couple days but now every time i use it, it tells me my cards are not accepted doesn’t work, when it was working before.
Great Product 5/5
I have used PayPal regularly and totally appreciate the app. It works well every time and the pricing is fair.
Excellent fast and safe this has been my experience up to now
Fee too high 1/5
Why do i have to pay such a large fee to send my rent money!!! :(
Postal labels 2/5
Can’t make postage labels from the app.
I don’t know why I would choose to use PayPal instead of a different app to pay bills when other apps don’t charge me a fee but PayPal does. I would fix this before you lose a customer or thousands
PP has my back 5/5
I like to use PP for online vendors due to quick checkout. Also like PP for international purchases in case something changes or goes wrong. They really get on situation quickly. Appreciate their focus on security.
Poor customer service!! 1/5
By Sammi JW
Awful customer service!! Especially Ryan in customer service! My issue is still not fixed and they keep saying wait 24 hours... well I’ve been waiting for 5 days and they have not resolved the issue! I do not recommend PayPal for anything!!!
I can’t retrieve my refunded payments! 1/5
By abc123next time
1-star.. I use PP to make purchases regularly.. now I have sold something it is required SS# , utility bill, and my DL, and paystub submitted over 24hrs ago still my account is frozen! What a pain to use!
Transfer fee 3/5
I do not think the transfer fee is fair the situation got worse after PayPal and Venmo started to use the same rate!
Great app 5/5
Very easy to use. Clean interface. One of the better apps on my smartphone.
Easy Peasy 5/5
By Scooter Pooter Pie
I’ve had PayPal for quite some time. Several years, in fact. I’m not sure why I set it up initially (brain fade) but I’ve been using it a lot lately and LOVE it.
The trick is staying out of the throws of credit card debt. PayPal adds an additional layer of protection from using just your debit card.
I highly recommend using PayPal whenever possible.
Froze account 1/5
By Ariana Eve
6 months ago my PayPal account was froze for “suspicions” I called the company and spoke to a lady who was very rude and questioned me about why I was using my middle name for my account. And then told me she wouldn’t let me remove my OWN credit card from the account after it being freezed. Now I have a notification saying they refuse to do service with me permanently. When I have literally done nothing. I want this to be investigated because my personal info and credit information is on this app as well as funds.
Failure to send money 3/5
for some reason, the Send money didn’t work couple of times, had to ask my friend to request it
By Toxic male
Tried to transfer money to my account and it locked me out due to “suspicious activity”. Try to just close it and of course I have to call them so some foreigner can try to talk me out of it probably. So I call and it’s telling me that my phone number is invalid even though it’s the one PayPal has on file. Garbage app.
App is broken! 1/5
Unable to login using app....please fix this asap!!!!
After entering my username and password, it reverts back to the login screen every time
Tech support is nowhere to be found!
Nobody has contacted me or fixed the issue... i have tried uninstalling and reinstalling the app...still broken!
No iPad app 1/5
Incredibly, the PayPal app can still only be used in portrait mode on an iPad, not landscape. It’s basically an iPhone app you are using on an iPad with very limited functionality. This means Paypal can't be bothered to have two apps, one for iPhones, and one for iPads. They expect iPad users to rotate their iPad and struggle along with a little iPhone app. A billion-dollar company can’t spend the money on an iPad app for their billions of users.
Love it 5/5
So handy and fast.
Need more information 2/5
PayPal is constantly asking for more of my personal information. I do not feel comfortable uploading a digital copy of my drivers license and my social security card. I have been a customer for over 15 which should be verification enough so if I am forced to provide these types of documents I will no longer use PayPal
Thanks! App works perfect! Easy to use
Customer Service 3/5
I have been trying to change my legal name to no avail for two weeks. I followed the directions twice and sent an email to customer service and all I got back were the same instructions! Maybe this message will stir the pot and get it done.
Great Service; Great App! 5/5
By BRP Cathy
I only use a handful of Apps. This is one of them. I have a small business and use this to accept and send money frequently. Even a Baby Boomer like me can use it!
Love the improvements! 5/5
By Sage Marie - Sacred Self Care
Love how easy it is to request and send $
Money is always delayed 1/5
When you pay 10% to get your debit card transfer and it doesn’t go through for days...that’s more than frustrating!
A useful tool with a but 4/5
By Midwest Baby Boomer
Software and App are great works without issues. Still not accepted as broadly as I would like.
Also, I did have a need for support and a live customer service persons which was only so-so. This is Pay Pals weakness, as They are not at the same level of support you get major credit card. Still gets 4 stars as it does what it does very well