Credit card doesn’t work 1/5
Several instances that app won’t work with either of my credit cards? My wife is having problem with one vendor only, Chicos??
Collects too much data. 1/5
I am happy with the web version. No thanks to the app.
Continuously withholding money for 21 days 1/5
By Tares Ann
My husband uses PayPal for his business in fleet repairs. Anytime he’s paid through PayPal they hold his money for 21 days despite numerous efforts to have the funds released. He sets the transaction as a service but the sender NEVER receives a confirmation email or “button” that’s supposedly there. When he’s tried to contact support regarding this matter they say that they don’t send an email to the sender notifying them that they need to confirm the service was completed. But their website states that they do and when you select it as a service it even tells you that the sender will receive an email with the confirmation. We’ve also tried mailing a receipt but when he puts in a tracking number they still withhold the money from him for 21 days even after it says delivered. He is contracted through a company and ONLY does business with them and all his transactions are with the same business but PayPal flags the transactions each time. After a year of trying to have these issues resolved we’ve decided to go another route for payment. DO NOT USE PAYPAL IF YOU’RE TRYING TO RECEIVE LARGE SUMS OF MONEY PER TRANSACTION.
Something is off for the last couple weeks 3/5
It’s a decent app for what it does, but the phone app crashes frequently. Some parts work, like account maintenance. Other parts, like seeing my balance or transferring money cause it to crash. I frequently get the “Oops. Something went wrong, this happens sometimes” - message. Humorous when it happens only once in a while., But for me it is very frequently.
A normal credit card company helps protect against fraudulent activity. PayPal does not.
Will stop using due to their poor customer service. I know it’s not a big impact to PayPal but I’ll use another app instead
Terrible Customer Service; not reliable 1/5
I made a purchase and it was never delivered. I was told seller submitted a tracking number showing delivery. It was a scam. Post office confirmed it. What Pay Pal failed to do was really investigate and see that the company not only gave a tracking number from the USPO, it gave one from UPS. They gave two tracking numbers!!! The USPO tracking went somewhere else and I was told it looked like a scam. The UPS tracking number was fake. I have used PayPal lots, but this will be the last purchase. PayPal - listen to your customers and stand by your service! I would prefer to give no stars but that is not an option.
new update problem 4/5
the new update seems just fine, except for the fact that I've linked a card to my account on my pc, but it doesn't show on the mobile app.
Good but Not fully compatible with Ipad 4/5
Good but Not fully compatible with IpadOS
Changing your name 1/5
Trying to change your last name once you already have an account is the worst. They tell you to send them proof of your name change, so you take a picture of the supporting documents, send it to them and then hear absolutely nothing back. Makes it very difficult when you use PayPal to make purchases and your name is not correct when you go to pick your purchases up and show your current ID which has your correct name. Super frustrating!
I don’t like that when I’m trying to transfer money I have to wait 10-12 hours for them to verify my account. It has to be a better way!
It’s great. Love it. Hallelujah.
Fees are too expensive 1/5
By King B - Tha Daddie
To send $300 you charge $10.
That’s just ridiculous!
Has its problems but usually it’s works great
Too hard to set up 1/5
By i am going to hobby lobby
Stopped trying two calls in and nearly 3 hours later I am willing to admit defeat I am buying an e gift card for the person I was to send money to. He is accepting that in exchange for a cash. It is a win win win. PayPal does not have to take anymore calls from me. I get to return to work and the cash receive the is satisfied
Missing Feature 1/5
What happen to the add cash feature
support team weak the whole platform bad
The worst 1/5
This is the single worse money transfer app I have ever used NEVER works wants to put a new card when you have yours on file horrible
Very poor and confusing customer service 1/5
By Jp mahoney
Been a customer for years never a problem. Now I have an issue trying to purchase and item. I Tried customer service for help it’s non existent.they just run you from one setting to another never addressing my specific problem and try and speak to someone live ha . You have a better chance stopping global warming. I have Pulled my credit cards next step to cancel service entirely . Worst customer service on the planet.
$ coming in 2/5
$ coming in are held for way too long
Information missing before transaction sent 4/5
This is fast and efficient. Love that. I had the email and assumed it was correct. When I pulled it up in a search, no further information was given. AFTER I sent my funds, PayPal confirmed the company name. I would prefer that information BEFORE I sent the money.
The best Transaction site 5/5
By The Joker1122
Paypal has always been great, you know your money is secure.
Downloaded the app, created an account, tried to link my card. Declined. Went to my email and confirmed my info. Tried again to link my card. Declined. Reached out to customer service on 2 different platforms. Heard nothing. Called and waited on hold for 20 minutes. Hung up. Deleted the app. Absolutely horrible. Venmo and Apple Pay are way easier and feel safer.
It’s Not Working 1/5
It’s Not Working here in AFG
By queen vacay
I love and appreciate the security and peace of mind that PayPal offers. Thanks to the wonderful convenience I’m able to make purchases with far more ease and send money to family members. In fact, if I don’t see PayPal as a payment option when shopping, online I simply don’t purchase the item.
By Juju bug3897589
Horrible customer service
Rewards bug 5/5
App will not allow you to purchase items with Rewards. The OK button is hidden by the bottom banner when confirming use of Rewards points.
Unable to log in 1/5
Can’t log in for weeks now. White screen loop. Please fix.
Slow loading for PayPal credit 4/5
By Nancy GH
The only thing that I would like PayPal to make better is the loading time from the mobile app from the summary of accounts or main view to the PayPal credit account. ( synchrony bank or something). :)
best international wiring tools 5/5
By justin tutor
allow using credit card for overseas transfer，awesome
Stop using immediately!! 1/5
There is a glitch in their banking system that won’t allow many to send or receive money! Message boards all over the world have story after story of small businesses who use as a payment option getting ruined because of this! SELL SELL SELL!!!
It’s great! 5/5
I like how I can use it for work. Work meaning that I can use it for DoorDash and Uber.
Fees fees fees
Lowered by credit Limit for no reason. 1/5
By Tab 133
PayPal lowered my credit limit with no warning. A letter of an email would have been appreciated. They didn’t even had the decency to let me know. I had to find out from my credit report. It’s a shame I can’t give 0 stars. Shame on you PayPal.
Never using again 1/5
By Lol navi
As I was trying to transfer money into my bank account, it wouldn’t let me. I tried setting up a PayPal Balance account. I had to use the last 4 digits of my SSN and I agreed to the terms and it just sent me to a white screen.
Luv! :) 5/5
By T. Fab
I luv this app! Works great, has the basic functions & the check scan deposit is awesome. TY!
Worst experience ever 1/5
By ceo is a baffoon
Never works for me
Absolutely LOVE PayPal 5/5
I love PayPal, and my PayPal MasterCard, I use my PayPal MasterCard everyday, I am a coupon shopper, and I use tons of different rebate apps so instead of having to cash out for gift cards for stores, and restaurants I just send my money over to PayPal, and I can spend it on whatever I want, and on one or two of my apps where I can’t send my money to PayPal, I just redeem a virtual Visa card, and I add that card to my PayPal account, and then I’m able to use it however I want just like cash, PayPal is amazing I haven’t had any issues with it, the app works great, I always get my money immediately, whenever I’m offered a bonus for inviting a friend or whatever the bonus may be, I always get the money, I absolutely love PayPal!
no good answers 1/5
I cannot get a straight answer about my money thats owed to me after closing my hacked account i was told someone, supervisor, would call and no one did. I was told I would have my money within 72 hours (twice) and I didn’t get it, I was told I would get it after a month and I checked and the money isn’t there. Why?
Pay pal money transfer 1/5
Absolutely terrible service . I have made multiple calls and still no resolution. They take the money charge you the outrageous fee . The they hold the money . Because there computer programs are terrible .
Love PayPal! 5/5
I love PayPal. I do not order anything on line without using PayPal. I can trust they always have my back and 100% trust them with my payment. Their customer service is excellent and their reporting functions are the best!
Very easy 5/5
Pay pal very practical and very easy for me thank you I am so happy with this service
Hold on payments 1/5
By thank u maher zain
The hold on payments received is the most horrible experience I’ve had with PayPal. I contacted a few customers service reps and problem still persisted. I do not have time to upload tracking number for every product I sell, unless PayPal can pay me for the work.
PayPal In General 1/5
Up until today I have been able to instantly transfer my money from PayPal to my bank account which the only time my fiancée sends me money is when I need it right then and there. The app is not giving me the option to do the same thing I have been able to do until today. Now I have a cat that really needs the medicine it is needing to be on two weeks or so ago but was diagnosed with the problem today. I now have to wait two additional days before I get the money for the medicine my fur baby needs because PayPal isn’t working right and the geniuses that work for them what to tell me things that never effected me until today. 😑 Fiancée and I are looking into alternative means then Paypal. Also, the original app before the update today was hard to navigate and it is worst now with the stupid cartoony vibe.
Too long too transfer 1/5
It should not have too take 5 days too confirm my money from my bank especially when I have done it before if this doesn’t change then I’ll look else where
Turn off Face ID 1/5
I keep turning off Face ID, and it keeps turning itself back on! I do NOT want Face ID turned on. I’m managing two accounts, and I keep getting logged into the wrong account. I can’t use this app until this is fixed. I have withdrawn my crypto currency because it is not convenient to check it on this app. I’ll do it somewhere else.
Processing slow 1/5
I don’t understand how people use this app I gotta wait 21 days …. 21!!! To access MY MONEY. Don’t understand but whatever
My review of Pay Pal 5/5
This app is great I can keep up with my balance and everything else in this app.