Worst Customer Service EVER! 1/5
Worst experience ever! Tried to send funds for days. Done
Love This App❗️😊 4/5
This app is by far the simplest and most user friendly app on my phone, and I have at least 60 of them, so that's saying a lot! There is only one thing I haven't figured out, and that is how to stop paying monthly to SKYPE via PayPal. I suspect that is SKYPE's doing, because the link to connect to PayPal from SKYPE doesn't work. I should go and review them. Bottom line, if you use PayPal, your life will be easier by using the app.
I would have given them five stars, but I hate that I keep having to sign in even though I’ve signed up for automatic sign in. Every time I use PayPal to pay, I have to use my password instead of it doing it automatically for me. If there is a way to correct that I will gladly change my rating to five stars.
They Hold your money for no reason 1/5
They keep holding my money for no reason. When spoken to reps they clear it but still shows on hold. They do their best to keep your money!
iPad version please 4/5
By Mr D.Hawkins
Just make it available for the iPad please because its a pain to switch over to the phone for one app here and there when I have everything going bill wise on the iPad at the moment.
Almost 2020... still no iPad support? 2/5
Firstly, I had a dispute because PayPal was dragging their feet giving me back my money, so I disputed getting my money back via my bank, which got me my money. Paypal sent me an email and basically asked why had I gone to my bank instead of to them. So they locked me out of being able to pay for anything on Apple. So I created another PayPal account and was finally able to use iTunes again with my bank account tied to PayPal. Really bad company for doing such a garbage move against you and NEVER telling you they did so. It took two days to figure out it was PayPal that blocked me and they still hadn’t reached out and told me that they did it.
Not only that, but come on! STILL no iPad version of this app? Still no iPad support for this app? Why oh why did Apple sell these wonderful iPad pro’s when they refuse to get on all these lazy developers who refuse to support this model? Thankfully eBay is smart enough to do so. And amazon. And google. And many other companies and services. But PayPal? Nope. Still stuck in the 90’s with their outdated app that they refuse to scale to fit the new iPad Pro... that’s been out for two years!
David Maloof 1/5
You people have disrupted my financial life with your ineptness and stupidity. All over a bogus charge of $77.98 that I reported. You have limited my accounts ability to send money to debtors, causing them and me significant anguish. You have not allowed monies to transfer to my bank. You offer a callback service that does not call back. This is an inexcusable way of doing business. I have updated my account with two different debit cards,as per your worthless “resolution center”, with zero results. This has been dragged out over a month even though you and Syncrony bank both claimed resolve three weeks ago. This complaint will delivered to the BBB by end of this week. David Maloof
So Easy. Simple, fast, and works perfectly every time. 5/5
By 99 cent poorer
I like simple processes. This is simple and easy.
Excelente budget management 5/5
I believe it is an excellent resource to organizing finance and do business paid and get paid as well . And support family emergency and college students in daily finance.
Thank you for support with wonderful service in this app🙏🏻.
Money received. 1/5
“Money received” is the message I received. So I handed over the equivalent in cash to someone who needed so spare cash.
Then I realized the money never hit my paypal account. And when I looked closer at the transaction details... is says “Money Received - Pending”
I’m now being told it’s because I got paid in the form of an e-check, which MIGHT go through.
So basically... “Money maybe received”
10 days and counting, waiting to receive the money I apparently already received.
THE WORST!! 1/5
By LEAVING PAYPAL
I have had more problems accessing MY MONEY than ANYTHING!!! Everyone I speak to is OUTSIDE of the US, there is no one to contact at corporate, they put you on hold AND DON’T COME BACK TO THE PHONE when they don’t want to deal with your aggravation...THIS IS ROBBERY!!!
My 1,2, and 3 button won’t work when I attempt to send and amount of $$$
Garbage app 1/5
Won’t tell me where my money is and won’t let me close my account.
Great service 5/5
PayPal is very convenient for me to use.
Numbers not working 1/5
By Linda in your face
The numbers 1, 2 and 3 are not working, they are all on the top row so I had to do 3 transactions to send the correct amount.
Business owner 5/5
I have been using PayPal for years! Both for my business and personal! For me it has been a great product!!
Compared to Venmo... 4/5
I like that w/Venmo, I remain logged in & don’t have to keep typing my password which I need to do w/the PayPal app...
Horrible super slow 1/5
By Jocob time
The app is slow, the transfers take a eternity, I don’t understand why it takes them so long to transfer google pay app does it instantly, tons of fees randomly, not recommended horrible customer support.
PayPal makes requesting and receiving money Easy and super fast, especially if you have a PayPal debut card.. thank you PayPal I will forever use your services
By EasyStone 392
Let me tell u this The employees at pay pal will tell u anything and not have your best interest at heart I used pay pal allot and they lost money mainly because people were not doing there jobs. If they would have it would have saved me 5 phone calls and many emails. I'll not be doing much more businesses with then. B careful
Why did this change from 1year without interest to 6 months? I use PayPal a lot, now I’ll have to watch my spending. Everything is getting too expensive
Keeps money on hold for a month!! 1/5
I just want my money but PayPal keeps it on hold for so long. I also called their customer service and the lady said it should be released the next day but it never did! I just want my money 😢
Muy conveniente la aplicación.
Very disappointed 1/5
Sadly I liked it using this app
But you decided to pay someone else
A money he requested and I didn’t consented . So now I’m on bad credit because off this service
Don’t think about it 1/5
Absolute garbage. Don’t even think about using this for distance transactions. They will hold half of you money (over $500) since you are not using the chip on a card. I’ve been waiting for more than $500 for 3 weeks.
Loyal customer 5/5
I love my Paypal account never had an issue I use it for online purchases only I keep running my balance up though LOL 😊😊
By grahams gran
They charge too much to send money . Not worth it!!!!
Works seamlessly 5/5
By This chick idc
I send my sister my phone bill for our family plan every month with no fee she gets it immediately and I’ve never had an issue buying things online either great service
16 year member!!! 5/5
It’s simple... I’m a 16 year member for a reason! Keep it up.
Using for years 5/5
I can’t remember when I started my account but it’s at least -4 years. I’ve never had a single issue. So many people asking if I use other cash apps but I refuse to change. It works, it’s save and easy!!
I would give 5 stars but my account was still charged $20.88 for a cancelled transaction other than that its a great app
Call so many time did not solve issue 1/5
I had 2 authorized transactions went through at “Fabletic” I do not even know why they charge me money , each transaction was 49.95 total almost 100 dollar. I called PayPal told them I did not purchase anything on that day and I do not know why I got charged. The lady told me no problem since the transactions still in pending status so she can just canceled both. After few days the transactions already went through no transactions was canceled, then I call PayPal again to ask them about the situations and request them to get my money back, the customer service transfer me one by one I was on the phone almost 40 -60mins to waiting and waiting and waiting then the phone was hanged up on me 😱. Then I went online to apply disputes both transactions then the website was denied my request for 3 times !!! Finally I called BOA and explained situation with BOA’s customer service, she and I called Fablitics and got my money back !!! The PayPal did nothing at all !!! I use PayPal for many years it never happened like this , Now I am seriously to concert about PayPal’s abilities to fix and customers issues! PayPal denied my dispute request for many times . PayPal customer service did not do what she suppose to do and give me empty promises plus wast my valuable times! if PayPal think this is my problem why the BOA one phone call solve the all???
Sending/ receiving funds 5/5
So easy. For business and helping family or friends. They get what is needed fast and easy.
App will not allow me to send 20 only 5;s 1/5
App is only allowing only certain increments of money. Would not allow anything starting with a 1, 2 or 3
Terrible Customer Support 2/5
I had an issue with a payment I’d made and needed to cancel it. I filed a complaint through the resolution center and got no help. Even though the seller agreed I no longer needed to make the PayPal payment, PayPal would not cancel it. Fortunately my bank does stop payments with no fee. I’m done with PayPal. It’s too slow and support is non-responsive.
Beware of opening an account 1/5
I’ve been trying to get my fraudulent charge cases resolved through paypal. I have called over 5 times and twice have been told it was resolved but when trying to access my account to upload evidence there were no options given in the resolution center to upload evidence for my cases. Tried resetting my password to access my account because I wasn’t receiving the two-step verification I thought would be helpful but in the end hindered my ability to access my account and get the cases resolved. I’m out of money due to fraudulent charges which I can’t fix due to this app and their website and poor customer service. Very frustrated and disappointed in the company.
Terrible experience 1/5
Don’t ever have an issue because they will not support buyer. Seller was above to commit fraud and get away with it even though I provided proof of indiscretion. Unbelievably bad experience. Will only use my credit card in future.
Unable to withdraw funds 1/5
It says it can’t transfer to my card, I have to link my bank, which I did but it just hangs there loading but won’t go through. Tried multiple times a few days apart, on WiFi or mobile still hanging on the same step. I know for a fact my card can receive money but it says it cannot transfer to card, what a joke. 1 star.
Great service 5/5
PayPal has been great for me for many years. About 20? Never an unresolved issue!
Defaults not controllable 1/5
Should be able to have friends and family as default!
Depositing a check. 1/5
By Araina Aray
PayPal states, “Set up a Goal.” If I am able to set aside money monthly, I need all the tools available.
#1. PayPal rejected the $100 dollar check from a legal firm. Clearly printed, no handwriting & clear print.
#2. Picture quality good & 10 days before check would be deposited! I agreed.
I’m debating on eliminating this PayPal account all together!!!
Good service 5/5
Good service program very versatile
One of the best pay2pay app 5/5
This one best you can go to Walmart app cash cvs store game store them all but some time you have problems with fraud protection they will cancel your account did me once because i travel all over USA add cash a different Walmart once a week to my family thinking i was committing fraud but once i call they told me they was closing it few day later i was back up thanks PayPal
I love it 5/5
me encanta la app rápida y fácil
By Robin Fugate
I love PayPal my credit was bad and PalPay is the first to give me a chance on rebuilding my credit .I love PayPal .Thanks a lot for giving me a second chance .
Love Paypall!! 5/5
PayPal has made doing business online so easy and efficient, keep up the good work...I appreciate you guys!
Venmo vs. PayPal 5/5
By venmo vs PayPal
Although both sites are owned by PayPal, you cannot transfer money from one to the other. Somebody is asleep at PayPal. Fix it please!
Best service ever. Good for business and personal
Critical tool for life 5/5
PayPal has helped myself, my family and my business in so many ways. I would not be where I am without PayPal