They took my money 1/5
By Chardae94
Okay so I made an eBay sale, eBays app never changed the payment status from “buyer hasn’t paid yet” to “paid” but PayPal sent me a confirmation that I had money waiting to be accepted from the buyer. I had 30 days to verify my account and accept the payment. But waiting on them to verify my information, 10 days in they refunded my payment from my sell back to the buyer with no warning or notification that they’ve done that before I was verified. PayPal says file a dispute with eBay, eBay says PayPal has to reverse the transaction...*sigh* basically, they let someone get away with my product for free and will not help and just told me to get cyber security involved 😒
Idk what too say but 5 stars 5/5
By Shikidok
I got 10 bucks free and I don’t need a bank account its virtual and you csn do very much and im not gonna soen whatebrhjwnsiwk
Amazingly Efficient Service 5/5
By Papa Victor
I use PayPal to send money to my friends and family. It is always completed quickly and always correct. Thanks for providing this great service... Paul Vannoy
JP 5/5
By Big jordan river
👍 Bi
Been with PayPal a long time... using is not cheap. 3/5
By Doc Sab
Prices and fees for purchases are too high.
Convenient yes because they were first. Competitors charge less.
Difficult to not get charged 3/5
By r9p8j7
Sent money to a friend yet could not find where friends and family needed to be checked to avoid a fee. Paypal used to be free with cash to cash transfers. Venmo, cash app, etc may become the better way to “Paypal”.
My way to bank 5/5
By Frrstrcheryl
PayPal is my bank now. I can do everything with my phone including cashing checks. I have had a few mishaps but nothing that couldn’t be taken care of. I love PayPal and it just keeps getting better!
The Best 5/5
By Mother2510
I’ve used PayPal for over 20 years for eBay sales and purchases, transferring money to family or friends. It’s trustworthy and reliable!
Easy to use 5/5
By KJsizemore1202
Works great
Customer service... nope 3/5
By Terrresa
I recently got ripped off on the internet so hard that it hurt. Paypal could have easily reversed the charge but they didn’t. I use it to do a lot of business. They make money off me all the time. Think they could help their customers more since we pay their mortgages.
Proving I’m not a robot to use the app??? 1/5
By Ekaterina Koposova
While not as intuitive as other apps, it was working fine, even though it took too long to load PayPal Credit. Now, however, that’s impossible. A strange, annoying new feature IN THE APP is the necessity to prove you’re not a robot by wasting time selecting images of motorcycles and traffic lights. And while I can access the PayPal home page, even proving I’m not a robot is insufficient to access PayPal Credit. The loading page saying “just a second” never leads to PayPal credit page. I don’t have time to prove I’m not a robot just to check my balance. Please fix! Thank you!
Account Limitations 1/5
By carmendear
For whatever reason, PayPal has put my NEW account under review and I am not able to send money to my doctor in Mexico. I have tried fixing it multiple times but their online Help Center is useless. They don’t answer fast and their ‘help’ really isn’t any help and it’s mediocre. I’ve tried calling them on the phone and they’re always too busy to take calls and hang up on you after telling you to use their Help Center online. I just want to resolve this issue so my doctor can get paid and I can delete this stupid account because it’s not reliable whatsoever. So in my opinion, don’t use PayPal as a way to send money. I’ve never had any issues with Venmo or Cashapp. Sadly my doctor prefers PayPal as a method, otherwise I would NEVER use it. Don’t waste your time.
Great 5/5
By topnumberonemostexcellentuse
Most excellent to number one way to pay
Hard site to work 2/5
By Sarah laughed
I find it hard each month to make a monthly payment. Some times the directions say just click wallet. I can never find wallet on my mobile phone app. To talk to a person is near impossible. They do not put their number on the app. If you call for help, you end up waiting a long time and are sent through a series of choices. You usually don’t get to talk to a person to solve any problems.
Please add XRP/Ripple 3/5
By terri333
Y
Best app 5/5
By Dethroning
Can’t beat PayPal
Excellent 5/5
By Rickrus
Great and excellent banking system to send or receive money ranging from rewards to friends
Awesome app 5/5
By 😱🤗😃😁🥰
PayPal is a great way to send money fast to my family😊
Will close account 1/5
By 2020 and paypal stink
I had money sent to PayPal. They put the money on “hold” . It has been on hold for weeks. I have attempted unsuccessfully to contact PayPal to ask why but am unable to free hand a email as pay pal will only allow specific questions to be asked. Poor customer service
Lawn Care 5/5
By alison152988
Christian did an amazing job in my lawn!!
Side job payment, better than Zelle.......so far. 5/5
By Mommy to the third power
Works well for me, no complaints so far. I recently got the debit card and I love it! I can shop without my hubby complaining about going over budget. I can use as I would any other card attached to my bank account. Highly recommended!
Zakat 5/5
By davidedenboer
This is a helpful tool and very secure for me to accept payments for my business.
Horrible!!! 1/5
By diesnt even matter
The person received there product and my money was on hold for 2 days it became available I was able to use a whole $6.00 and pay pal thought it would be an amazing idea to put a block on my card where I’m NOT able to access my money the buyer confirmed they recieved there stuff and I as well confirmed and they still wanna place a hold on my card!!!!! And now I have to wait 24 to 72 hours!!!! I can promise anyone after I’m able to receive my funds I will NO LONGER be using pay pal!!! If I could rate a zero I definitely would of!!!!
Terrible Customer Service 1/5
By A-Kade
I have sent over multiple emails. I have found evidence of being scammed and of the website being a scam website from multiple sources, but PayPal will not give me back my money. They support scammers and do not care about the people who primarily use their service.
The future is now 5/5
By roughhewn
PayPal is the greatest smartest banking plus tool I have ever used.Thanks to PayPal I can have money sent to me or send money out to whoever I need to I can transfer money in and out of my account by bitcoin or sell bitcoin or any of the other great crypto plus to invest in. It just seems to tie everything together. I love the way PayPal works with you to buy certain items and if you deal with someone shady PayPal will always investigate and give you the benefit of the doubt. I think they the number one site at what they do no one can beat them they are kind courteous and super professional.I have 15 credit cards and I use PayPalOnline for safety that’s all I need and want. God bless PayPal. Also I love saving for certain goals and putting money aside for that they make things so incredibly easy and almost fun to do. PayPal is the future now.
Excellent 5/5
By GuyFlushing
Seamless yo use. A real technical delight. I use the app to donate, to pay for purchases, to pay and receive from friends. For me, this is the gold standard.
Big fees for sending money 3/5
By willyb2122
Seems like the fees are just too high for sending money
Accessibility problem 3/5
By .sav
I am visually impaired and use large text on my iPad. In some places, the app does not adjust line height for font size and text overlaps, making it hard to decipher.
Pay pal link 2/5
By clbyo
The PayPal link should be at the bottom of the screen on text messaging where the Pandora and all those icons are it should be easier to To send somebody my PayPal link if it were already on the screen like Venmo is
Your funds are never available 1/5
By Rei leigh
I’ve messaged & spoken to customer service multiple times & my funds still not available after almost two months. Other apps are MUCH easier & convenient.
Use it all the time! 5/5
By SukababeMango
Love it!!!
Always dependable 5/5
By ofcsa
I’ve used PayPal for years, and having the ease of purchasing, and maneuvering finances around has made shopping much easier and less stressful.
Trust 5/5
By Cranmary
I do trust your company. I feel confident in your help. M Hunt
PayPal 5/5
By D'Treyu
Very helpful and thought out app!!
Handy 5/5
By Esv119
I have PayPal for more than 14 years works pretty good
Issues 1/5
By fndjjej
Difficult to use. And constant issues with loving in.
Simple and Still Strong 5/5
By The Red Artist
I have been using the PayPal app for a very long time...especially as a means of transferring money and keeping up with my transactions. I love the app’s simplicity most of all. I can find what I need to find quickly...even after major updates.
Terrible 1/5
By NoResponseFromPaypal
Can’t log in. Security text not received. No response when calling or when using the love chat and can’t send text message unless I’m logged in.
Tired of creating new password 1/5
By Sorothoth
Every time I log in anymore it says there was “suspicious activity” and I have to create a new password. It should tell me what activity it was and ask if it was me or truly suspicious. I’m going to stop using it because I’m tired of creating a new password everytime I go to use it
Broken App 1/5
By Jay344334
Can’t transfer money , cash out money , or link accounts . Very broken
Excellent 5/5
By tlmaxwell58
I have used PayPal for years. I appreciate it’s consistency and I appreciate being able to look up past items that I’ve paid to keep track of. I appreciate that it’s free when I just want it against my bank account and I love PayPal suggest to everyone.
Not as many functions as the mobile website. 4/5
By tayswimmer88
The mobile website which is laid out in the same organization and has many more features. About the only reason I use the app is to get to use Face ID a little easier.
Buying in kindness 5/5
By Jazzz_up
I love this application. I feel safe making my purchases, knowing my information is secure. I highly recommend it if you buy a lot of things online. Also appreciate the altruistic movement.💝 it feels good to give and be part of a bigger purpose🙏
Friends and Family Fee!?? 1/5
By Thank you Raven 2113
Why are you charging friends and family a fee now??
Way too strict 1/5
By kklada
I understand y’all are trying to make sure everything is secure and that no hackers can get in but it’s so strict I can’t even make my purchase this is way too much it makes me not even want to use it please fix this problem strict is good too strict isn’t that good
No stars 1/5
By frankotn
PayPal is the worst outfit I have ever worked with.
Wont let me enter payment info 1/5
By Jt Ricemoney
When ever I try using my card information saved on account, it always says “Please enter payment information” when I already have a card saved on file. PayPal is way to inconsistent.
Love the app 5/5
By baybay312
Fast, easy, convenient, and most of all secure.
Reoccurring issues with PayPal 1/5
By tay131500
I’ve attempted over and over again to change the ‘primary’ address to my current one. Each time they send me a security link to fill out, I try and every single option results in an ‘error on their end’ and so they then waste more time by telling me how I can just ‘edit and put another address in’ but, they refuse to understand that I have done this and each time I put the correct address for packages to ship to, PayPal edits it back to my ‘primary’ address. This has caused me to lose multiple packages because it gets sent to my abusers home which I would rather not risk my saftey in contacting them or going there to receive it. This has been the same issue for almost a year now and they have not done anything to fix it. They also have the part of the app where you put in your phone number to receive a code. Every time I do this it takes a minimum of 45 minutes to receive that code and by then the option to put that code in is no longer there. I’d have to get a new code and wait for that amount of time again. PayPal has a lot of issues and their customer service staff don’t do much to help with them. I’ve been left unsatisfied with their ability to help with these issues time and time again. It’s unfortunate because I’ve been using PayPal for 10+ years now.
