With the internet & personal info so hacked pay pal is secure. I will not purchase anything on line unless it’s pId with pay pal
Sending Money 5/5
I love how easy it is to send money to family and friends.
So Convenient 5/5
The fastest and secure way to complete transactions now! Thanks!
Very poor quality of banking, insecure, and no comprehensive customer service 1/5
By Lavender X
They outsource their customer service to Indian slum dogs that can’t speak English enough to understand how to communicate with you and can never resolve any issues. PayPal might as well not have customer service. The website and app are very buggy as if these same airheads wrote the programming, and on top of all that, with all the PayPal scam emails going around, I would be weary of anything with the name PayPal for the security of my own money. It’s hard to believe this app actually has 5 whole stars. I’m pretty sure all my neighbors and all the random people around me here in America are on the same page that this service is garbage, so my review will probably be pushed to the bottom of the page so no one can see this. PayPal is no easy way for English-Speaking Americans to bank. PayPal is total garbage.
You still charge fees???? 1/5
By Bo zaffie
Check out Cash App Venmo Zelle and get with it
Last time to use this
It was so very easy to send my daughter money for my grandsons birthday 🤗
Absolutely love Paypal 5/5
Been with Paypal for years! I love it!!
Don’t send money with PayPal 1/5
By just wasted a month
Pay pal is not a bank they actually say that when you call them. They took money out of account without permission. Be careful this is a scam! high fees, hold times, and bad customer service
Jeff C. 5/5
By chichihuahua daddy.
Took a little. Time to get used to I’m not very. Computer literate. But. I figured it out. In about. 5 minutes. Not bad. For. An old guy.
Face ID not working on iPhone Xs 3/5
I’ve been a member for many years, and it’s always been a 5 star product.
But recently, Face ID stopped working, so I deducted a few stars...
Too invasive of data tracking 1/5
There are way too many data points being collected by PayPal.
Search history - why does PayPal need my search history? Why does it need to be linked to me? This is very invasive.
Browsing history - BROWSING HISTORY?? Why do you care about what I’m browsing? You don’t need this!
My must all these be linked to me??
Please do better PayPal.
Unable to set up account. Can’t get money
Fast, reliable, secure, efficient! 5/5
I have used PayPal for many years without an issue. Recently I was persuaded to use Zelle which my bank has been pushing. Wasted over an hour and still could not get it to work! Also concerned about their security.
I returned to PayPal which worked in seconds. Dump Zelle!!
Will never hear from them 1/5
By 2.5 kids
I had my account hacked. I have sent numerous emails with screenshots of money transactions made on my account. Not one email returned from PayPal, calls to there service center is overseas and absolutely no help. Your account will get hacked at some point and when it is you are in n your own taking care of it.
Best app 5/5
I love this app and service so easy
So easy to use 5/5
I use it all
The time nice and easy and safe
Great app 5/5
By Jack Mogul
I use it all the time. No issues.
Still Easy 5/5
I must say that this app is very clean and easy to use. Nice UI as well.
Billion dollar company with zero protection towards sellers. PayPal protected a buyer that I sent an $1150.00 package to that said was never received when I have proof and tracking info and confirmation from the United States Post Office in the form of a letter signed by a post office post master. PayPal still have the money and the item to the buyer and have ignored my calls and concerns for 2 months. Case was closed in buyers gave and I will not quit till I get paid. Do not deal with PayPal cause they’re business practices are criminal and they should be brought up on charges.
By ruction Dee Dee hen de
Why is the fee$6.10? That is insane. I will use Venmo now
Very nice, thanks PayPal 😁
Long wait 1/5
It’s takes 7 days to clear transfer when I use the same debit card for a very long time now. Can be frustrating sometimes.
Held Money 3/5
Experience difficulties getting money that was sent to me by a customer for a service removed from a “hold status”. Followed the steps to confirm it was a service to expedite release of funds and still experienced a delay of getting my money.
Am I doing something wrong? 1/5
By Just Di
Why am I charged $6.88 every time I use this? There are great apps out there like Venmo that are free! I have one friend with pay pal and it’s the only reason I use it. Is there something I’m doing wrong? Why charges?
Easy & useful 5/5
Using this app to send money to people & pay bills. I find ease of use a big plus!
I love the convenience of using PayPal! Different choices on how I use my account. Thank you.
I have a prepaid card 2/5
Can yall just remove the back up card thing i dont even have one. now it let me sent a money to my sis 😭
Got Screwed and Paypal didn't help 1/5
I got screwdriver and PayPal did everything to get it off their plate as soon as possible
Uber rip me off 1/5
Me está. Cobrando de algo que no acepte
New user 3/5
The exchange rate being charged is terrible
Horrible on iPhone 1/5
Your app doesn’t let me approve transactions then when I do have the chance to approve the transaction you still deny it I’ve missed out on thousands of dollars all because of the application! Very very unhappy
Very confusing 1/5
By Lea A40
I thought you were able to pay for things through your bank account at no charge? The only option I can find is paying by debit or credit card. Other than that, there’s some weird stuff about paying money to a store, reloading a card etc. They must’ve changed some things overtime and I just didn’t keep up with it. Why would I want to use this anymore when I don’t want to use a credit card or a debit card, I don’t want to be charged a big fee every time and I can’t easily find where to set up to link to my account if you can still do that!!
I can’t stand PayPal. I only use it when it’s the only way someone takes money.
There have been times where I hand fed PayPal info about a scam and they refuse to do a thing.
They prefer to make money than to educate the general public of the dangers of cash transactions.
I’m not a complainer generally. I have a very short list of brands that I despise and PayPal is one of them.
Makes my life easier! I love PayPal❤️
Horrible Security Controls 1/5
Protecting information systems is key. The triad of cyber security consists of these; Confidentiality, integrity, and availability. Confidentiality keeps unauthorized users away from the information. Integrity makes sure the information is not changed or damaged by such users and availability ensures that those who ARE authorized can access and use it. I would say that they did a good job with the first two. The only problem is, the information is useless if I can’t access it. All they have done is colossally waste my time. Due to “security,” I am unable to use my own debit card. I called customer support and all I caught (this lady didn’t speak English) was that the “risk” was too high. Too high to do what? Too high to let me use their services? If that’s really the problem, then they need a better risk management team. A risk management team weighs (for lack of better words) the functionality/usability with the security and determines what security measures should take place. There has to be some functionality and usability, otherwise the the system becomes useless, and that is why PayPal is useless. It probably has good functionality, but the usability is so low that we wouldn’t know either way. Thank you PayPal. Thank you for wasting my time.
So many glitches 1/5
So easy 5/5
By Bess the VW Bus
Paypal app is so easy to use. Great interface
Star app 5/5
Let’s enjoy quick and easy transaction to friends and family faster than Usain Bolt 🇯🇲😂
Don’t Download a big waste of time 1/5
PayPal is so slow and doesn’t work most of the time
Can’t stop automatic payments 1/5
You cannot stop automatic payments in the app. Quite ridiculous
Great Payment System 5/5
Excellent system. My only complaint is that I wish PayPal could seamlessly interact with the VENMO System, which they own.
Young folks seem to prefer VENMO, which shares payment information with everybody by default...I have no idea why anyone thinks that this is a good feature.
I am forced to use VENMO in situations where I am dealing with their users because VENMO does not accept payments from PayPal.
The app is quick and reliable!!
Friends and family 4/5
I couldnt find a way to pay using family and friends which i understand would be free..,so i got charged. 65 and new at this
Charged to send money 4/5
Charged me $9 to send money
Terrible Customer Service and Consumer Protection 1/5
I would not recommend PayPal to anyone - impossible to get ahold of customer service unless you FB message them. In my particular case, PayPal sided with a business fraudulently taking peoples money - the dollar amount was small, thankfully - but their response was abysmal. Deleting the app and my account.
Needs a little toon up 3/5
Good to send money no good way of trying to login if you get hacked or forgotten your password have to login too call the. Help line I find it a little stupid
PayPal credit card payment 5/5
Can you please fix the PayPal credit card payment on the app it will not let me pay through the app
So easy to download Mobile App. No usual hoops! Feel secure on the run. ThNk you!