Never using PayPal again 1/5
By idk y i need this
My account got shut down for no reason and now can’t get MY money out of the account this is bulls***
Could use a couple improvements 4/5
By Mr. Perofect
Overall great app allows me to watch cheaper than Western Union and there’s a lot more convenient. However there have been twice when I use the transfer in minutes and it has taken two days and the other took nearly a week. Although I use it pretty frequently and this only happened twice it seems like when it’s the most urgent is when the bugs out. Other than that it comes in handy and I will continue to use it over all of the apps of its kind.
Message Center 4/5
I can pretty much do anything I need to do with Paypal in the app, so that’s great. But, you guys really need to add a message center in-app. Clicking on message center in the app takes you to a link, but in the link, I can’t read messages because they’re out of view (aren’t centered on my phone screen) and I can’t scroll sideways to read them. Recently, I’ve had a problem that I needed to resolve in the Help Center and I had to use my laptop every time so that I could ACTUALLY read the messages sent to me by customer support, which is a pain. So, yeah, it’d be great if you could add message center in-app (not a link). Other than that, I have no complaints, so... mostly great.
Always a pleasure
Great! Only tiny minor issues. 5/5
The app is great’ But I wish people couldn't see my Real (Government) Name. Also I have received payment that said would arrive on a certain day and I still have not received them. They were still pending after almost two months. So I’m confused. But other then that. I’m happy!
PayPal is safe. 4/5
By Jolly Jeannie
I always know PayPal is the safe way to pay.
The best thing that could happen to me!!! 5/5
Very good 5/5
Been using this and happy with it. People say they hold there money but it’s all how you send it. Will keep using this and if it goes like this has in the past I’ll be very happy. Really like it best thing since color tv.
Love my PayPal! 5/5
Love my PayPal! Makes it so easy to send my son and granddaughter money.
Love PayPal 5/5
So very easy to use. Like ability to review and track purchases.
Awesome service 5/5
Very impressed with your service
PayPal can’t do without 5/5
Simple, fast and so handy. Love it.
Paypal let scammers steal your money 1/5
They do not help you in a situation if you have been scammed. I’ve had $300 stolen through paypal and they have done nothing and closed my card . I no longer trust paypal. You should be ashamed Paypal !!!
Customers steal from you 1/5
I used paypal to take transactions for graphic design work I do on the side. All of my items are picked up in person by the customers. So I don’t have to mail it but then i don’t have a tracking number. Without this my customers just cancel the payment saying they never received the product and that’s stealing. PayPal doesn’t care and always refunds to the buyer. I’ve lost more money than I’ve made bc paypal doesn’t care about their sellers.
PayPal refund 1/5
PayPal will not help you if you get scammed
They won’t even have the decency to call call you they will just close your case and send you emails
This is not right
I will or be doing business with them and I will let everybody know about there terrible customer service
I have been using PayPal for years and just out of no where they permanently limit my account. While there’s an entire pandemic going on. This hurt me to my core. They won’t even answer my call when I call customer service: please help !
The easiest way to send money! 5/5
This is the most secure app for sending money anywhere!
Such a wonderful app! Love how it’s so secure.
Waste of time 1/5
Only let’s you use app for money transfers if you register the account with a cell phone in your name.
So if you are on a family mobile plan like most people, you can forget about using this app.
Better off using literally anything else.
I recently started using PayPal, and my first and last order was a scam that robbed my mother and I of a combined two hundred dollars!!! When I filed a complaint to get my money back PayPal closed the complaint without a second thought!! They are robbing people of hard earned money and need to be reported to the BBB
Restoring my faith in Credit Services 5/5
My Auction Company was the victim of fraud by a customer, who swapped a real emerald we sold him for a fake and tried to keep the stone AND get his money back. We have arbitration procedures in place and did follow them, but in the end it was really our reputation versus the customers story. After presenting all our evidence, Paypal ruled in our favor, which was correct, but surprising in the climate we work in these days. I appreciate the CS worker, Kyle, listening to our presentation of the facts, and reviewing everything before deciding we had more than proved our case...moral of the story? Document EVERYTHING and take photos...this way crooks have a much harder time stealing merchandise by the old “ switch the stone” gig....Thanks Paypal!
Sending money 5/5
So easy!! Literally seconds to send money to friends or family!!!
App asking for review when setting is off 1/5
In app ratings and reviews is turned off and the app is still putting the annoying prompt on
Thank you PayPal😎 5/5
Please beware if PayPal. They support fraudulent companies that pose as real companies. They 100% copy websites and all the money goes to someone in China. No way to return anything. Product is counterfeit and nobody to call or email because they are fraudulent too. PayPal will deny all claims. The customer service extremely poor at best. They emailed me concerning the purchase which seemed legitimate. I froze my account before the fake company was paid. PayPal paid the company. Now removed my form of payment and take all my money to settle what they paid for me. Be very weary of them. The communication is horrible. Only way to speak to anyone is chatting. Have to explain it each and every time. A new agent takes the call every 6-8 minutes. Over the course of 30 days in hopes you will go away. Very poor on someone as big as this group. I wish EBay took Venmo!!
Terrible app 1/5
By Hisham ELBanhawy
This is a terrible app, you can’t send money to people in India, there’s so many bugs and mistakes, so many scammers try to scam us and steal our PayPal password. It’s just a nasty terrible app
I don’t even know why people use PayPal. 1/5
By Carrington Thornton
PayPal has got to be the worst money app out there. Every dime that is sent to me, gets put on hold for an unreasonable amount of time and it’s aggravating. DO BETTER PAYPAL !
Major Inconvenience 2/5
The app is great and practical, I have had paypal since 2009, but the issue is, I no longer have a USA phone number, and the phone that was registered no longer works, I can’t “confirm” my account, nor will it let me retrieve the money or transfer it to my bank. I have tried customer service and they wouldn’t help.
Great app! 5/5
Easy to use and always satisfied.
Do not trust PayPal 1/5
By whatup whatup
I made a sell on eBay almost 5 months ago , obviously PayPal pays for 5 star reviews because their customer service is horrible. The computer system put limitations on my account and they can’t even explain to me why. I shipped my items and they will only allow me to refund , how lousy is that? You’re better off using cash app or chime. The reps are disrespectful and obviously don’t care if you get your money or not . Never trust this platform it’s a waste of time
Customers care is horrible
Would love an actual ipad app.... 4/5
App does what I need....still as mentioned would love a dedicated ipad app
How do you request money from a friend without fees being taken. 4/5
Steps to change kind of transaction on money request?
Do NOT USE
Dispute taking so long 1/5
I mainly use PayPal to pay for online orders. I ordered an item on 5/2 using PayPal. It was 2 weeks and I hadn’t received my item and noticed the website I ordered it from is no longer active, started to feel a bit sketchy. I disputed this purchase with PayPal on 6/1 and went back and forth with the seller. Escalated the situation and kind of forgot. It is 7/2 and nothing, I noticed the resolution date kept getting pushed back and emailed CS who claimed there is now movement in tracking. At this point I had bought a replacement because I didn’t believe product will arrive. I used to hear good things about PayPal and backing up their customers but I don’t know anymore. I go to their Instagram and the comments are only from angry customers asking why their money is on hold. I will not be using PayPal anymore as they work with sellers who are sketchy. I’m sure they just don’t want to give up anymore money.
Pending for over a week 1/5
Sent money seller did not receive payment and blamed me she said I was stalling
Very helpful 5/5
PayPal always helps me whenever I have problems and usually see it happen faster than they say. App is pretty easy to use.
Unnecessary fees 2/5
Too many charges
Hate Updates 2/5
Not just PayPal although also, other apps that I tend to do upgrades don’t want to let me in... I hate upgrades so annoying
I’ve been using PayPal for a few years and I’m enjoying it, but I’m getting error messages about transferring money from my PayPal account to my bank account. I was wondering if you figure out why it’s not letting the money get transferred.
Fees for charity should be less 3/5
Maybe you can help lower fees for charity
Super Easy 5/5
This was Super Easy and fast ! I was worried that it would not work properly since I had not used it for a while.
Adrea Jane Dempsey Wells 5/5
By A d r e a ❤️
I love the convenience and security of Pay Pal ! Thank you so much 💖💖🙏💕❤️
I just love PayPal! 5/5
Effortless transactions. Great service!
To expensive 2/5
My landlord recommended this but because I have a prepaid where my paycheck is added I have to list it as a debit. Turns out it’s like 25 dollars in fees to send 850 bucks
Works great once setup 5/5
Kind of a pain to go thru the process to setup but it’s for security and worth it once it’s setup.
Bank transfers take too long 2/5
I’m waiting six DAYS for PayPal to replenish my PatPal account from my linked bank account. Ridiculous. My money is scheduled to “arrive” in a few more days. ☹️