Complaint 1/5
By 7523S
Why do I have to pay a fee to send money to my brother? I checked family/friends so I thought it would be free. I am going to check other options.
Dispute 1/5
By Amer tinley
I have been trying to contact PayPal customer service for 20 days now and no luck through there complicated App help menu or the automated system that does not recognize any commands being spoken to it. I have a dispute in my account and I don’t know the status of it and cannot do anything within my account to escalate the dispute as they have through there step by step. I would love if they have a chat feature or customer service that will answer the phone feature. I know we are in the tech area but nothing here seems like that.
PayPal transaction. 5/5
By jennalynngeragi#1
Thank you. That was very easy and fast
Of Course Fees 1/5
By 2019Guzman
$4.32 fee for sending money... I was hoping this app would be better than the rest...
Works Sometimes 2/5
By KPHAMMER
Really not a fan of the way Paypal holds your money. A customer paid me on the 15th of February. It is now half a month later (March 1st) and Paypal is still holding my money. Meanwhile, the customer is thrilled with my work and wanting to pay the next half but if the money keeps on hold I will have to ask for a check instead. Seriously considering using paypal as only a last resort payment method for any future customers. Literally any other payment method (check, venmo, etc) goes through in a couple days.
I have also had problems in the past with paypal making me constantly change my password every couple of uses even though theres no suspicious activity. I can only think of so many passwords!
Yodlee 1/5
By bluegirlbrady
I refuse to give my banking information to a third party vendor. You’re forcing me to use my debit card and thus incur fees. If you continue to require me to use Yodlee before sending money I will cancel my account and use Venmo
Fees 3/5
By bkr2012
Don’t like the fee.
App not blind accessible 1/5
By Jef3.0
As a blind person using voice over . I have not been able to complete the security challenge. The security challenges has so many things that need help that I cannot even state here. Your app is not blind usable. How does a blind person click on pictures with bikes in it if blind? When i tried the audio challenge I could not get the text box to let me type the audio word. The challenge times out then i get locked out of my account.
Do not use 1/5
By Great-Love
I REPEAT DO NOT USE! They have very bad customer service, they don’t answer emails ,
Texts or calls!! I prefer to use Zelle!
PayPal app 5/5
By bk fan 57
Works better than website..easy peasy.. less than a couple minutes to send money
Gratitude 5/5
By Rajith Skysong
Thank you to Pay Pal for the ease and the grace with which money can be sent and received for both business and personal services and gifts.
Rajith Skysong
Review-/ 5/5
By paypaulie
The payment method was smooth; seamless. Thank you
Super Awesome ‼️ 5/5
By PurpleChips19
It works for me and my business. Keep up the good work.
Smooth & easy 5/5
By Turner Said Wha..?
PayPal is the grand dame of payment apps but I love the latest interfaces/user experience updates.
I enjoy tighter security protocols while making the legitimate transfer of money easier and easier.
Solid functionality, gorgeous looking usability = happy consumer who doesn’t need to go looking and learning other unproven and reckless crap.
I love it.
Bad 1/5
By Letgo needs update
Bad customer service. Fees aren’t stated for invoices. Bad overall
Zero Star Rating 1/5
By Viggler3
This company is nothing short of thieves, which includes MY TIME. Worst customer care experience ever! Over 3 hours on the line, 8 transfers and ZERO help!!! Can’t help me? Just say so instead of wasting my time for crying out loud. Apparently their business model consists of endless transfers with nobody that can make a decision. They have perfected the art of the run around. The last person I talked to was just making stuff up in hopes to transfer me as soon as possible. Issue never resolved as I had to just give up. 10+ years of using them down the toilet, which I can only hope is the future of this company. Avoid using them like the Covid!!!
Help me PayPal 1/5
By dig-it455
Won’t let me pay my PayPal MasterCard on the app or transfer money from my PayPal account back to my bank account. For some reason they can’t figure it out.
Shaunny$$$ 5/5
By Shaunnyb34
Love pay pal works great
Wird immer undurchsichtiger 1/5
By DerAuktionator
Ich bin damit überhaupt nicht mehr zufrieden!
Hier klappt nichts, der Kundenservice ist unterirdisch bis eher nicht existent!!
My review 5/5
By Detta 😻
You are always there for me!😻
Easy Peasy! 5/5
By Skipperdew
Just transferred money to a friend for a piece of art he created for me! It was the first time and it was SO easy! Love PayPal!!
Easy does it! 5/5
By thenursenat
PayPayIs the easiest way for me to transfer money to someone that is not inside my family or on my bank account whatever whatever cause I don’t nation whatever PayPal makes very simple we have many options if you want to send money this is the best way to do it easy does it!!!
Used PP many times 5/5
By #WaldoDog
Always Easy, quick, accurate
JC 5/5
By aeroyoga
Facilita las cosas
Awful customer service 1/5
By bcuffizfbkc
I have been trying to get in contact with PayPal for days and have been sent to jump through more hoops than I can even count. They constantly drop my phone calls and then tell me to message them on their help center, where my messages go unheard and never receive responses. I am frustrated and my small business is losing business because I cannot complete transactions. Awful app. Awful customer service. Would not ever recommend.
Easy 5/5
By CapeMount
This is much better making payment on the go. However, it would be helpful to be able to see your PW to remember then hide it again. This is necessary in case you forgot the PW. Other than that, everything is excellent
Fees 1/5
By MelanieK615
Your fees are outrageous
Deleting app 1/5
By mark jsvfubskyvd
Made a payment of $3250, took 7 days to go through, and charged the recipient $60. Will never use again.
Lost of problems 1/5
By FrostyMedic
1. The country is not listed that I need.
2. It did not show me who I was going to send it to before I hit send, therefore I sent it to the wrong person.
3. Not user friendly.
I love PayPal 5/5
By AAssshole
Have been using them for years, highly recommend. 🤙🏽
Awful awful awful 1/5
By Nosmelc
Just avoid using this app completely. Awful customer service, if you’re locked out of you’re account for no reason you’re probably using PayPal... I have so much to say about me poor experience with this app but I’ll keep it short. If you have to use PayPal please only use the desktop version. If you use the mobile app you’ll miss important notifications that if missed will result in you being locked out and PayPal telling you to go pound sand.
Can’t log on 1/5
By Tiger Lee
So many time I change password to login and stop letting in my account. Need to update this app more. Want to make a business soon on here
Trying to register a account 2/5
By JeffChicago
Would not let me add a new bank account. Even though my banking system is in their files. Extremely frustrating because now, I have to pay a fee to use my debit card, in which there was no fee using my bank account in which the debit card is linked too. Not happy!!!!!
They basically stole $1300 dollars from me 1/5
By Octorye
I accidentally wrote a check through PayPal for $1300. The moment I did that I tried to cancel
It but PayPal wouldn’t let me, the recipient couldn’t cancel it and the bank had no record of any check. After 1 week they pulled $1300 from
My Bank regardless of my funds, when I tried to contact someone at customer service about it for the millionth time, they told me there was nothing they could do and that it was my banks fault. I called my band and they said PayPal took the money as direct deposit not an Echeck. When I brought this up with PayPal they told me to contact my bank again to cancel the transaction. At this point they have my money, will not give it to the recipient for them to refund the money, and they won’t give me my money back. If I could give this company and their support negative stars I would.
Pay pal 5/5
By jdhfekyskhshhgkd
It is so easy. Who needs to write a check or go to the bank. If I can do it anybody can. Love it!!!!
Use any other device besides PAYPAL 1/5
By Bgsteven
They put a 180 day hold on my funds, and then wouldn’t tell me why. During a pandemic, my rent won’t be paid after selling legitimate products on EBay. I had to close my business and sell off our electronics, then PayPal gave me a run around and held my funds for 180 days. F this. I will not ever use PayPal via third party payment systems or eBay again. I hope this company closes and their corruption exposed.
PayPal App 5/5
By kdeechy
2-clicks and cash was sent!
How fun is that...love it!
Great services but was hacked one time 4/5
By Ayden James
I love what I am able to do with PayPal. There are so many sites that will accept payment through PayPal. I prefer to pay this way as I trust PayPal more than some random website. But one time 4 years ago, somehow, someone hacked into my PayPal account from a different country. Which had all my bank info. And the hackers transferred all of my money out of my bank account through PayPal. I was able to reverse it with my bank (the hackers changed the language so I was unable to do anything anytime I logged in to PayPal to try to somehow fix it). I got a different PayPal account after that. And a new bank account and debit card. It’s been 2 years and I haven’t had any problems with this new account. Maybe their security is more strict now? I’m hoping so. Regardless, I shouldn’t have had to deal with the hassle.
Fees 1/5
By MuscleMonkey91
DO NOT USE THIS APP!!! They can take your money at any time and hold it for 180 for absolutely NO REASON!!! Some didn’t even get $ back after 180 days. GOOGLE PAYPAL AND READ ALL THE HORROR STORES! The took $1100 from me and are holding it hostage. Horrible people with Horrible customer service that do Horrible business. Worst company I’ve ever delt with
Figge Nicholas 5/5
By BigDTexasKid
Paying Figge Nicholas as a Friend, for your help in the Matter of Halibrand H-101a Quick-Change Rear End Cover. Thank You for your Help.
Outstanding service 5/5
By Platano72
Love this pay service. Best of Best
The app is ok. The fees have gotten out of hand. 3/5
By Travel pants mcgee
The app gets 5 stars.
The ever sliding scale of fee percentage gets 0 stars.
With high quality, low cost competitors like TransferWise (less than 1% fee), PayPal’s fees (I just paid 4.9%) seem downright predatory.
PayPal broke the mold of the financial industry and I appreciate that. But they’ve clearly gotten bloated, greedy and complacent.
I’ve been using PayPal for my sole proprietorship for years. It’s been nice.
But the fees, ATM and Card unreliability are too much. I’ll be taking my business elsewhere.
I believe PayPal can get better. Until then no thanks.
A €22 fee just cost you a decades long customer.
Is that worth it PayPal?
Best of the Best 5/5
By suezan755
I live this app!!!! 🧡💜
Buy & sale 5/5
By 61/12
So convenient & safe. Thank u
Supports scammers 1/5
By ohyesohohohyeah
They support scammers and not long time members. After i get this resolved by my bank, i will never go back.
Great job 5/5
It’s was quick and easy!
Unsafe 1/5
By John&Megan
Don’t put your bank info !!!
Great App 5/5
By IslandBoii11
Such a great app
Mahalo for this App🤗👍
PayPal 5/5
By Cntry40
I LOVE PayPal!! IDK wat I would do without it!
