Amazing app!!! As a starving college student (lol) I really recommend this, it’s so convenient! And customer service is amazing, they get back to you within 10 minutes, I just love this app.
No spare change 4/5
Oftentimes the vending machines are offline..., but thank you anyway.
No need to worry about getting quarters!! I can upload the money to my account and keep going never worry about running out.
I got ripped off. Government trying to make mark of beast real
Muy bien 5/5
Buena opción me encanta para no usar monedas
Less than $5 should be an option to load on the app.
Apt laundry price tripled 3/5
With the introduction of the “convenient” PayRange phone-based laundry system the cost of laundry in our building tripled, the water temperature never gets above cold (warm & hot cycles no longer work - even after reporting to both PayRange & the laundry company + several tenants in our building don’t own smartphones so they can no longer do laundry where they live! As far as the app is concerned - fine & dandy, if only the cost & convenience was better than using quarters vs. the opposite.
Bad preload options and charge a fee every use 2/5
It would be.uch better if you could preload whatever you want. Minimum is $5 and trey charge a fee every use. Nickel and dime ya man. 😡
If you need it, get it. 5/5
By iPhone User 247352
Got as far as “Select Method”
You charge to much per load 1/5
By Tenant 1709
You charge to much per load, I could pay with coins which is less hassle for less money. I am not impressed with your service.
Aggravating to get started 1/5
It is very aggravating to get started. This is my second time using it. I wanted to add money online, and the website wouldn’t accept my password, which I used Roboform to save. Also, I prefer to have my money in my pocket, not “on account “ with pay range.
Easy wash easy dry 5/5
By The real star is Starbucks
It’s very easy to use and time saving. No more quarters. Also the app lets you know when your machine washer or dryer is done anywhere you are. Thank you for the new technology.
Not too happy 2/5
Sometimes the machine is not working but it takes money. Customer service doesn’t respond.
Don’t add quarters! 3/5
The system is t smart enough to know when you’ve already added quarters 😕
Internet Required For Use 1/5
We get neither cell nor WiFi in the basement with our washing machines. Ridiculous that you actually need to be online to use this app in 2019.
Great app 4/5
By noober mCclapperson
This app is a life save. It is a very convenient app that I love to use. One of my favorite quality’s about pay range is that I don’t have to run to the store to pick up quarters to use on any of the machines.
Nice app 5/5
So easy and never a problem great way to do laundry without coins
This is a great easy to use and they give specials
By sam butar
Modern conveniences at its best. No need to worry about quarters anymore and app works so well
Doesn’t work anymore. 1/5
I’ve tried it at several machines at my work. It says it’s connected on the app, but the machine doesn’t seem to recognize it anymore. Not sure how I’m going to use the remaining money I loaded if the machines aren’t working with it anymore. 😞
Wonderful app‼️ 5/5
By Yup, What the others said
This makes doing laundry 🧺 outside of your home VERY easy. Easy to use. Love it‼️
Great Idea 5/5
By Simply V
This is a wonderful idea especially for times when you are stuck in places where you have no change or only large bills.
So easy to use!!! Just add funds and get the snack or drink you want.
Too complicated 1/5
Trying to add funds is like trying to get Trump to listen. It wont let me add anything, and this app just makes it soooo difficult to try and put funds on. Not happy
Amazing app 5/5
Makes doing laundry on the road less painful
So simple. 5/5
By kalapaki girl
I absolutely love this App! No more running around to get quarters. I can add funds to my account right from my house!
Better off using coins 1/5
Don’t waste time and money with this app. It takes a very long time to connect to the machines, if at all. Just get quarters. It’s way faster. Hard to believe that in 2019, this Bluetooth app fails to function and Bluetooth tech is almost 30 years old!
Terrible company. 1/5
This is a terrible app and company. Every time I try to use a washer it charges me without even giving me an option to start the machine. I get charged but my clothes don’t get washed. They scam your money and then you are forced to refund your account in order to get your clothes moved to a new washer that actually works, if you’re lucky.
The worst 1/5
By This Game ....
Didn’t get my first time user discount and when I try to report the problem it says my phone doesn’t support the mail composer
By Bonnie D W
It’s so convenient. I don’t have to worry about coins and alerts me when it’s finished, I like it very much.
Cannot change your email or number after creating account. Such a simple thing this app can’t offer.
Keeps taking my money 2/5
I use this app on the vending machines at work and all it does is cost me money. I’m at a negative in my account, how is that even possible?
Stole my money
Happy Costumer 5/5
I love being able to do my laundry without having to get a quarter roll from the bank.
Also love how the app alerts you when your load is near done, I can also open the app and see if the washer is available for use.... So cool!
Easy pay 5/5
Simply does it’s job 5/5
Nothing more to add
Quarters are for ppl who use cash! 5/5
It is so nice to be able to use the currency that I actually have to pay for laundry. It is so frustrating to have plenty of money and still have to wear dirty clothes.
Great app 5/5
It’s Awesome, when you are looking all over the house for those extra quarters you need to make the last load😣, this app is soooo convenient😆
What a scam 1/5
The lowest increment you can use is $5. I only needed this app once for a hotel I stayed out and now I’m stuck with a balance I’ll never use.
Was a good app 1/5
There were always ways to earn free 2$ purchases not anymore :/
Excellent customer service 4/5
I had an issue with double paying and sent a message. They responded within 15 minutes and issued me a refund. Now that’s excellent customer service! The app makes doing laundry so much easier! Thanks!
Es demasiado bueno el servicio y muy rápido. Ayer cometí error de colocar más dinero en la aplicación. Solicite reembolso y en menos de 24hrs ya tenía un email notificando que estaba trabajado.
Muchas Gracias por el servicio!!!
Glitchy with Apple Pay 2/5
By Ugh it's all taken
Almost every other time I use this app to refund my account it tells me that my card was “declined”. This is not an issue with my credit card as I can use it for anything else with Apple Pay. If it weren’t so glitchy I would give this app 5 stars just for convenience sake i.e. no more quarters.
Slow status update 3/5
Doesn’t update availability status after washing is done.
Stole money 1/5
Minor Issues, but Overall Pretty Great 4/5
First off, I absolutely LOVE the fact that I don’t have to find quarters every time I need to do laundry anymore. Seriously, it’s almost a little sad how excited I was when I used this app for the first time.
A couple of issues, though— it’s usually really hard me to get my phone to connect to the machines. I don’t think that’s the apps fault; I think my laundry room just has really bad reception. I usually have to walk out in the hall or over to the mailboxes to get my phone to connect to a machine.
Another issue I have, which is really just a slight inconvenience, is that the load times on the app are incorrect. The wash time on the app is about 7 minutes longer than it is in real life & and the dry time is around 15 minutes shorter, so I can’t really depend on the app to know when my clothes are actually done.
Apart from those two things, I still am really grateful that I have the option to pay for my laundry with my phone. Doing laundry is much more convenient, and for that, I thank you.
One of the worst experiences 1/5
It takes so loooooooong to connect to washing machines!!
Doesn’t work with latest iPhone update 1/5
By The real Neil London
I just updated my iPhone and now I can’t connect to any machine at my complex. It only worked when there was a promo and free loads but now that I’m trying to use my available balance it won’t connect to any machine. Very disappointed as this is the only way I can wash my clothes.