It’s good and very helpful but 1/5
it is very good and helpful but when u add funds smaller than 10$ it charges you a fee. it’s stupid
Sometimes it can’t find a machine and you’ll turn off your phone and back on again and still you’re stuck waiting! 😝 But there are good and bad days for all! 🧐
A Big Problem 2/5
The app is ok and I’ve used it on 2 or 3 machines and it seems fine. But the major issue is that it doesn’t work offline. I added funds and went to do my laundry but since the laundry room is in the basement there’s no signal there. Since the transaction is done before using the machine and it works with a bluetooth, you expect that it detects the machines with bluetooth and nothing else is required, but you’re wrong! You need to be online to work with it. So if you want to use a machine with this app, check that you’re internet signal in the area is ok. Otherwise do NOT use this app!
I find it expensive
Washer and dryer 5/5
Scam alert 1/5
The charges will show up from some bizarre company in some other state. If you confuse that charge as a fraudulent charge they lock your account and take the balance. This company is a scam
Good but needs work 3/5
By No nicknames available!!!
I really like that we have the ability to do laundry and pay through our phones instead of scattering to find quarters. The only thing is that sometimes there are technical issues that get in the way like my Bluetooth sometimes can’t pick up on the machines or sometimes I load the machine with my soap and clothes and then it tells me it’s in use. Or sometimes the payment doesn’t go through fast enough and I try again and it charges me multiple times. Little things like that.
Convenient to a point 3/5
By punker doodle
I love using this app but my husband and I cannot combine our account to get him access on his IPod which needs WiFi to use. Since he doesn’t have a phone it has been a hassle for him to have to wait until I am home so he can use my phone. If I was able to log in to our account on his IPod and his IPod was able to connect to the machines I would give it 5 stars!
Best thing ever! 5/5
Where has this been all my life
Convenient but Inaccurate 3/5
I enjoy using Payrange because it certainly makes doing my laundry more efficient. I don’t have to deal with using coins & such, and using the app is quite easy. My only issue would be the timer on the app is extremely inaccurate. There have been many occasions where I have gone to get my laundry from the washer or dryer and there was still 15-20mins remaining on the cycle, when the app reflected it was “done”. I wish I didn’t have to set my phone timer each time but unfortunately I can’t trust Payrange to time it for me.
convenience fee for what again? 1/5
so its nice to be able to pay from your phone for things like laundry, but a $1.25 dry should cost $1.25 flat, not some $.10 fee for bulls*t. Why tf do I have $1.30 on my account, pay $1.25, then somehow I OWE the app money?? THEN to add money thats $5 or less there a $.25 fee to ADD money, y’all know us college students are broke right? stop labeling them as “convenience fees” and label them as “unnecessary fees”
Great app 5/5
Life’s so much easier with this app. Super user friendly and beats going to the bank for quarters!co
Super convenient 5/5
This is a great backup to credit card or cash!
So Far So Good 4/5
By Log house blonde
It seems that after the bugs in the system were fixed I haven’t had a problem.
Dark Mode your application 1/5
Please work on Dark Mode because iPadOS 13 already setting dark mode.
i cant add $5?? 1/5
By YU R R R R
i used to be able to load 5 dollars just for snacks sometimes from vending machines, and now the offer is entirely gone. i can only add $10 and up, which i dont have especially just for vending machine money. will be deleting the app if i cannot use it properly.
If you don’t have the funds to to add $10 or more to the account, you have to pay what I assume is a convenience fee (25 cents for now) which makes no sense since the whole point of this app is for convenience. It’s slimy and whoever decided to include it in the update can smd.
Why the hell do I have to pay a small fee now? Ugh I’ll make sure to get cash
Easy to use 5/5
By dede's apps
It’s a well thought out app, with timer and add funds capability. It’s easy to expense laundry on a business trip now. I helped an older couple use a coin washer for the first time, so I showed them the app which was steady to use. They will use it, next time!
Safe, Clean Effective Laundry Day. 5/5
By Rose & Roczie
Thanks to Sherwood Apt. & the friendly help from neighbor Mrs. Lynn. Washing & Drying is a whole lot easier & safer her at 2575 Sherwood, Las Vegas, Nv 89109.
Great! (When it works) 2/5
After dealing for years of having to retrieve quarters from the bank, stores, change machines at laundromats, etc, my building finally upgraded our washing and drying machines so we can pay through this app. And it's a lifesaver... about half of the time, because only about half the time (actually a little less) the app can not find the machines. So I have to keep reloading the screen to find the machines. Over and over again. Minutes will pass by. And then finally because I'm annoyed to the point of giving up or another resident shows up to the use the other machines and I don't want to look like some creepy guy just waiting around, I use the backup quarters I brought. This app should be saving me the headache about paying for laundry. Instead I dread if the app is going to work or not. It's cut down on my using quarter to half but I've still got to carry them with me when (and not if) the app doesn't discover the machines. What's worse is that it makes the process of washing and drying longer because of the amount of time spent trying to get the app going. And what can be done? I can't simply use another app because the machines where I live only use PayRange. If I could use something else I would delete this app immediately.
A fee for $5 now? 1/5
A few to add $5 is highway robbery
Great app! 5/5
By che marin
Muy buen servicio
It’s painful everytime asking me to enable Bluetooth while it’s enable 1/5
Can’t even change fund from 10 to lesser
It’s kool but it be nice if you could use 5 dollars instead of ten as a minimum just cause I wouldn’t use it every day
Amount of time 4/5
Dryer indicated a 60 minute cycle. PayRange only have us 43 minutes. Lost 1/3 of the drying time.
Unstable app for one. My purchase was applied but the machine wouldn’t work, reporting a problem was impossible and there is no way to get an easy refund on a purchase that didn’t actually happen. Scummy app.
Multiple occasions... 1/5
The app will take money and not activate the device making it twice as expensive in the long run. Customer service is non existent was on the line waiting for 20 minutes with nothing but elevator music. Screenshot your balance before moving on because balance might change when you open app during next use. Nice idea but suspicious glitches piss me off.
DO NOT DOWNLOAD THIS APP 1/5
This app is a scam and they steal your money! I needed to wash a mattress topper that would not fit in my washing machine at home, so I decided to go to a laundromat not far from me. When I went in there I was told that the only way I could pay was using this app. I was only washing the topper and did not plan to be a regular customer, but I downloaded the app with the mindset that I would only load the money I needed onto the pay app and then delete it. I loaded $10 and started washing my things. Before it was finished washing I noticed a $25 charge that I did not authorize and I was not told of any upfront $25 charge. They only way to reach them about problems you have is through email, which is incredible frustratingly. I emailed them, and they returned the $25, but charged it again not even 10 minutes later and still have not returned it 2 days later. Not only did they charge me more than they should have but their app and the machines are not properly connected. When I was drying my topper, the dryer kept stopping even though my app said I have 19 minutes left to drys my item. You were suppose to pay $1 for 24 minutes. I paid another dollar and it stopped before my time was up, only a few minutes later. AGAIN! And I had to ask the worker there to get it started again without being charged. It’s a complete scam and you cannot delete your card information once they have it. They are thieves, save yourself the headache.
Stopped notifying me out of nowhere 2/5
Stopped notifying me out of nowhere, please bring this feature back.
Edit: No, push notifications are on. They don’t turn off by themself.
It’s an app issue not user error.
By Laura Happy
I’m not happy about the fee for $5
Easy public laundry room 5/5
I now don’t have to chase down quarters all the time. When a problem accrues all I have to do is send an email. I get a repose in minutes.
Good app - convenient 4/5
Good app but not so great when the internet connection is unavailable. You don’t have access to your funds and it takes a day or two for an email response.. otherwise it’s very convenient.
Does not work 1/5
By Joe for more
Only works 1 in Every 10 times on iPhone. No accessibility. Filing an accessibility complaint against property management
It’s really easy to use and comes in handy it’s hard having change around all the time so this is perfect.
Steals my money 1/5
This is a horrible app. Multiple times has it charged my prepaid balance without it actually updating the washers...
Stickers are on machines and app doesn’t work 1/5
By ct annoyed
It’s a nice way to donate $25 b/c now they have the money and the app doesn’t work. They won’t refund the money either
Over Charged 2/5
Very convenient except that every other wash it only charges $1 for some reason with $0.25 additional needed and I’m left with the only option of paying a whole $1.25 again. I’ve wasted at least $10 :/
I want my change back 2/5
Seriously? You won’t let me load $10 only $25:-) thanks a lot
I can’t believe they charge $0.25 fee to reload a $5 and below!
Why charge me to load money to use your machine 2/5
I like the ease of use but I don’t like the fact that they took away coin options yet charge a fee if I’m loading $5 or less!
5 stars 5/5
Bad review 1/5
Machines always break
This may be the best app that I’ve used thus far! Super convenient and saves so much time from having to get quarters for the machines! Brilliant ideal!
Easy to use. More convenient then looking for quarters. 5/5
Convenience charge is wrong!! 1/5
By Carlos R Menendez
What’s with the new .25 convenience charge!??