Easy peasy no quarters needed😎
No more quarters! 5/5
I love the connivence of this app period!
Easy and Convenient 5/5
This app has made doing laundry in my bldg sooo much easier and convenient! No longer do I have to search for and collect quarters!
I love the idea, but hope they improve some features.... 3/5
It’s great not to look for quarters for shared washers, but our set of washer have higher costs then those displayed on the drop down options. Hence the constant delayed of trying to add per cycle is a headache. If the app could have the option to manually input the charge instead of the drop down options that would be a five star app.
Good idea too bad it doesn't work 1/5
If it worked consistently I would probably give it a higher score.
It’s so EZ 5/5
By Abe Guy
Thanks to the convenience of technology my scramble for Quarters has ended. My mom has even signed up & uses the app.
A five if... 4/5
By becca netta
The app is awesome for the most part. It keeps track and tells me how long until the washer(s) will go off. It allows me to reload money easily. It even estimates how long until the dryer(s) will go off. If the estimator would ever get the dryer time correct, I would give this app a five out of five. One star is lost by the app’s seeming inability to re-calculate the time to dry. (Although it’s great that it tries, lol...so far it’s been anywhere from five to ten minutes off on dry completion time estimates. I suspect that occurs as I can’t wait around for the dryer to complete and am not in Bluetooth range when in my apartment. Why the dryer and app can’t send a remote message to the phone that the drying is not done and to refresh the estimated time to completion, I don’t know. That would be cool!) Good app that makes my clothes washing chore just a bit easier overall, though!
Hit or miss 3/5
This app has potential, but some of the bugs and errors make it a pain. I’ve had it forcibly log me out before, refuse to let me back in, and when I called customer service they said they would call me back and of course never did. I had to troubleshoot on my own, and as far as I can tell I mostly just lucked out when the app decided to stop being finicky and finally accepted my password again.
On top of that, it has a built in timer. Or, at least, it’s supposed to. Multiple times now, I’ve gotten a notification that my laundry has been done for five minutes, only to get to the laundry room and find five minutes or more LEFT on my drier. What’s the point of giving me a built-in timer if it’s not going to be accurate half the time?
Steals money 1/5
This app needs a serious overhaul. On a fairly regular basis, it will add an extra quarter when I’m trying to get the washers going, and have it do the “super cycle” setting. This is irritating both because it’s spending money I did not authorize, and I now have to wait an extra 20 minutes for my laundry to be done. There needs to be a cancel payment button somewhere.
I’ve also had it, on two or three occasions now, add WAAAAY more money to my account than I asked for.
Just a few minutes ago I carefully selected the $5 option, and then it goes and adds $25!! Absolutely outrageous. In every single situation I have been very careful to select the option I want, because I know it can act up. This has not been user error. This needs to be addressed, it is not acceptable for an app that handles money so much to be glitching like this.
Happy washer 5/5
By beachie gp
Like the idea of using my phone. No more trips to the bank or supermarket to get rolls of quarters. Able to do wash at my convenience.
Good service from the machine company.
Thank you ❤️
Great Use👍🏼 5/5
Very easy access and saves a lot of time with just one swipe
Again... can’t sign in via Google 2/5
Once was too many times. It’s happened more than once.
The dryer I want to use is not showing up🙄🙄
Convenient but sooooo buggy - often doesn’t work at all!!
Laundry machine 1/5
poor system software !! Keeps free machines on busy( in use) status can not operate them for days
Over charged 3/5
By screw payrange
I had $10 and loaded two washers for $1.50 each and two dryers for $1.00 each and somehow it charged me $6.00
Love it 5/5
Love it so convenient and fast too. I love this apt
[FIXED] App won’t pay 5/5
Machine won’t connect when you try to pay
Solution for iOS:
Settings > Bluetooth > Turn off Bluetooth
Turn on bluetooth
Reopen PayRange app
Pervasive dysfunction 2/5
I would love to write a glowing review for this app, because it has a good premise. Unfortunately it’s not worked well for me at all. The main repeat problems have been these:
1. Takes a really long time to boot up, like 2-3 minutes long.
2. Often (but randomly) requires me to re-enter login info, which it then may or may not recognize; I’ve probably gone through three or four passwords.
3. Most annoyingly, has a really hard time “seeing” the machines around it unless it has just started up. I can’t tell you how many times the iPhone has been sitting *on top of* the washer as the app is telling me there are no machines in range. Solution: restart app, triggering issues 1 and 2 above.
4. When the machines do finally show up, the buttons you press to pay for them tend to freeze, until you refresh the search for machines-in-range... cue issue 3 above.
So normally while doing laundry these days I feel like I’m running a gauntlet of glitches with this app, and end up whacking the screen with my finger in frustration at all the time I’m wasting. Not good for anyone.
Should be able to pay what I need 1/5
Should be able to only pay what I need. Would like any money left when I leave this hotel refunded back
Wasting my money 1/5
Every time I try to use the dryer it won’t turn on, so I have to swipe the pay button multiple times before the dryer will update to “press start.” Every time charging me. I’ve probably wasted $10 already. Switching to coins as soon as I can get to the bank/some place that will give me quarters.
I like the app but I don’t like he fact that there is an additional $.25 fee to wash when using pay range app.
By laundry not clean
I had to download this app to use the washer and dryer at a hotel. I was double charged to use the machine and when I called the number for assistance I was told that the support team would get back to me during normal business hours which is not a Sunday when I need the money to use to finish the laundry. It’s very frustrating for support not to be available when it’s needed and have to put extra money in an app.
By french guy🇫🇷
Having problems conething with the washer !! Please let me no . Thanks
It seems great 2/5
And becomes annoying right away. Doesn’t connect half the time, and is just all around screwy.
Refunds not posting 2/5
My washer failed to start, I asked for a refund of 2.00 I never received that refund into my account even tho, they claim they sent it to me. Still waiting for this refund.
Washer app 5/5
Way easier and faster I don’t need to be running around trying to find change for coins and also it’s super convenient thanks
Machine not working 1/5
Washing machine is still not accepting payrange. I have emailed you and you say it’s my app. It’s not. It doesn’t work with other peoples apps either. You just don’t care that payrange doesn’t work with all machines. Some machines I can use payrange and some machines I have to use quarters. I’m thinking about just going to the bank and get a roll of quarters and forget about payrang all together. If you don’t care, why should I.
Very easy 5/5
I actually really love this. It’s way better then worrying about the office closing, having cash, where’s the card, etc etc. much better idea. Also when the machine double charged me I sent a quick email and got my money back in less then an hour. Laundry couldn’t be easier
Way better than quarters 5/5
By Mama Chii
easy to use & way more convenient when doing laundry, BIG THUMBS UPS
Easiest way on planet to do laundry 5/5
Easy to use, no quarters required! Plus you get specials on certain machines to get a discount, which is always nice. No complaints.
it’s good but there’s some problems 4/5
By Grecia Arellano
the app is good since it allows my daughter to wash anytime of day, but the thing is, it won’t connect as easy as it should. i don’t know if that is that apps problem or the location that my washing machine is located but overall it’s a really good app since i am able to put money on her account with just a password and because my card is already connect to the app. the only major problem is that it won’t connect. thank you
Easy to use 5/5
Technology at its best. No need to carry loads of quarters! Thanks :)
Easy laundry 5/5
No more begging for quarters at supermarket, or going to bank. Free service, love it !!
You charge to much per load 1/5
By Tenant 1709
You charge to much per load and
I hate that the default price is set to $25.00 it should be $5.00-$10.00
No more quarters needed 5/5
What a convenience to pay the washer and dryer from my phone without 2 lbs of quarters in my pocket!
If you’re going to offer discounts. Just give them with the next purchase. Make it easy for the user. Otherwise don’t offer a discount.
Pain to use in basement with no internet access 2/5
It’a hard to use the app in the basement, because the internet signal is weak and I can’t go out of laundry room or I’ll lose a Bluetooth. Frustrating!
Machine not working 3/5
By Curry holdet
Machine 12 is not working took my money not happy!!
Makes washing so simple
Sooo glad I don’t have to get quarters every week anymore! Never had a problem with payrange and I have been using it for over a year.
Excelente y maravilloso 5/5
Es la comunidad más grande que existe en mi centro de trabajo con esa máquina de sodas desearía que muchas máquinas de comida también sean así
Booo!! Rip off app 1/5
This app is awful to use and charges way to much. Only use if you want a poorly designed app that only uses finicky Bluetooth and CHARGES $10 to use a laundry machine!!! Also doesn’t have any internet support so only works if your standing at the machine. This F&%#[email protected]
%# app is a total piece of S$)@^ and is a total rip off.
Easy to used and so far no problems
Save the trouble and use coins 1/5
This is the most frustrating app on the planet. It constantly signs me out, and once when that happened it told me there was no user account with my email (but when I tried to make a new account with that email address, it told me it already existed), so I had to make a new account and lost almost $20 in prepaid money. I can also be standing in front of the washers and dryers in my building, and it will tell me there are no units within range. (Bear in mind I’m using a brand new iPhone and have full service, so there should be no issue.) What prompted me to finally write a review after almost a year of use is that I came downstairs to do laundry at 1:45 and it took me until 2:15 to actual get it started due to login and unit connectivity issues. Think I’ll start trying to accumulate quarters from now on and save myself the headache.
Way too expensive
Convenient. Not perfect 4/5
This app is a new way to pay for laundry in my apartment community. It work through Bluetooth and there are a couple other methods as well. Adding funds from a bank account and starting a machine are very smooth processes. The only hiccup I’ve seen so far is that the timers Pay Range uses on machines may not be accurate. One timer was correct and a second was not even close. As long as one relies on the app to do what’s supposed to and ignores some of the “extra” features, no disappointment should be expected.
Very convenient. I don’t always have a signal connection, which causes double buying a wash. But I always get a quick refund when that happens. Love that I don’t have to get quarters.
Pay range 5/5
Great way to do laundry!