Lead Time 1/5
It’s not 3-5 days..it’s 5 days. This is absurd it takes this long to add funds to an account.
Needs to be able to search longer distances 3/5
It would be 5 stars if I was able to see if any machines were available if I didn’t have to leave my apartment. I live on the 3rd floor... I have to walk down stairs to see if any machines are available
Charged me for something I didn’t buy and made my account negative 1/5
They aren’t good
Bad app 1/5
By Joobly Tiffins
Should be able to add however mich u want
Easy to use 5/5
Easy to use!
Fix your machines 1/5
Fix the machines
Poorly-made, seedy app 1/5
There is no reason for this app to exist when contactless payment options like Apple Pay exist. Even vending machines have Apple Pay now. Also, if a parking meter can have a card reader, why can’t my laundry machines? They obviously have to be Internet- and Bluetooth-connected to work with PayRange anyways, and the app supports funding your “wallet” with Apple Pay.
In any case, besides for having no purpose, this is just a bad app. When you open it, you can immediately tell that it’s a low-effort mess that was probably made to be easily ported to or from Android instead of using native UI/UX.
You also can’t pay for a single wash or dry at a time—you must add funds to your “wallet”, encouraging you to lock money into the app. This is probably so that one-time users of the app give more revenue to the company rather than paying for what they need. While you can choose lower denominations than $10 ($1-5) they are hidden behind a pointless “other” button, and charge an extra 25 cent fee.
The dryer at my apartment says $1.50, but the app says it’s $2.00. I can choose the “top off” option to add 25 cents at a time to avoid overpaying, which takes about a minute or two with the terrible, slow UI of the app. This may be an issue on my landlords’ end, but PayRange should be concerned with and make an effort to avoid such discrepancies as they reflect on the quality and trustworthiness of their product.
This app also sends me notifications to buy lottery tickets, which I have no interest in.
Overall, this strikes me as a bad app with bad user experience and bad intentions. If, like me, this is the only way for you to pay for your laundry, this review isn’t much help, but I certainly would rather use grimy, cumbersome coins than this grimy, cumbersome app.
No where did I know that adding funds less than $10.00 there is a 25 cent fee!!!
easy to use
Convenience fee 1/5
This fee is BS!!!
Pay range 5/5
I know nothing about apps and things like that my partner did all these kind of things for us .She passed away in March.But this app was easy . Thank you a grateful costumer.
Almost good 3/5
It did work, and it did save me from having to deal with quarters.
It has another one of these stupid accounts where you pay more than you need, and pay from there instead of charging directly. If you think you are going to be smart and just charge what you need, there are fees.
If you enable notifications, it won’t notify you when your machine finishes, even though the app knows how much time is left and can do that. It will however, pester you to turn on “auto reload.” Once you turn on notifications in the app, the option magically disappears, forcing you to go into your phone’s settings to get rid of them.
This is totally worth it 5/5
Oh this so eliminates the need to go an load a card or get quarters! So awesome! Now, what would be even better if it sent an alert to my phone when the machines were done, next version maybe?
Thief App Stole my money!!! 1/5
I used it a few times before and now I want to use it, they just won't let me access my account and I need to ask my son for coins to wash my clothes
Come on, pushing lottery tickets? 4/5
Obviously the people doing laundry with coins doesn’t have the money for this. But I know it’s the target population. It just isn’t right.
Very handy 5/5
Honestly all laundry mats should use this app my account hasn’t gotten stolen or hacked yet so that’s a good thing.
Amazing, Convenient, Easy 5/5
By kenneth guzman
As someone who does not like to deal with the hassle of going to the bank for quarters, I really appreciate how convenient this app is. It really works well with my schedule. The setup process was easy and to the point, the free first time use was also working and did a great job. Overall I am happy that it works and keep hoping it continues to do so as I have become attached to this amazing PayRange app.
There’s always error in my login info.
Includes unwanted lotto spam 2/5
App is functional but they literally sent lottery adverts to the phone using the mobile notifications feature. We just want to do our laundry. No need to gamble, thank you.
Good app 5/5
Great madafakas. Use it.
Awesome to not go hunting for quarters or plan a trip to the bank
Very convenient 5/5
This is a very convenient app.
Easy and convenient 5/5
You can upload as little as 10 dollars at a time and just use regular coins to add for drying later if you only need to add a quarter or so ...
Love it! 5/5
So much easier to wash I never had quarters so now with pay range I add money straight from my account n I wash.
Too expensive 1/5
By Hey man layman
terrible so far 1/5
By Uka booka man
been trying for 4 hrs to use this and dry my laundry
Payment Methods 5/5
I do not want to add a card or bank account, where can I find the Apple Pay or PayPal payment options?
Laundry Machines 5/5
By Guadalupe Jaras
Estoy es increíble me encanta me ahorita tiempo y es rápido y práctico felicito a quien lo invento estoy encantada gracias GJ .
Convenient but not perfect 4/5
This app is convenient but I don’t like that the wash time is a little off, maybe like 5-6 minutes
Pay Range 5/5
By M.O.M. -- J.H.S.
Very convenient to use!
Hate this app 1/5
It charges whatever it wants to. Then makes you add money however much it wants, then charges you again I hate this app
Solo se roba el dinero, lavadora y secadora no trabajan. 1/5
I waited too Long..... 5/5
I waited way to long to use PayRange! So easy no more rolls of quarters!!
Free wash doesn’t apply 1/5
All of the signs show if you download app you get a free wash however it won’t give you the free wash. It wants you to load a minimum of $10 to start. I was only washing one load and didn’t want to pay $10 to wash. My old school quarters worked perfectly!!
STOP ADVERTISING LOTTO TICKETS 1/5
By DJ Rufio
You’re an app that I use to do my laundry, I’m sorry that your business model isn’t lucrative enough and you’re forced into advertising, but the push notifications to buy lotto tickets are unacceptable
Expensive and Unreliable 2/5
Too expensive and when machines break you have to jump thru hoops to get a refund.
The GUI is aesthetically unappealing 3/5
But all in all a decent app 3/5
EASY & More Convenient !! 5/5
Sooooo much easier than the money card!!!
$0.25 fee 1/5
It’s so dumb that anything under $10 is charged a fee, so dumb
The machines don’t always register payment so I end up double paying
Over the past few months I have lost almost $10.00
Great App 5/5
I use the PayRange app for my laundry. Works great and easy to use. Saves me a lot of frustration of trying to have enough quarters on hand to do my washing.
Easy way to pay! 5/5
I was hesitant/reluctant to use this app, but now prefer it to handling coins. Great app and easy way to pay for laundering as well as monitor the status of washing or drying
Scam of an App 1/5
By Jesse Yakuta
I updated my app because it was said to fix small bugs. After updating I realized that there was a .25 cent “convenience fee” added to every transaction. This is an absolute scam of an app. Do not upgrade to the new version of the app.
Best Thing Since Sliced Bread 5/5
Love this app. No more hunting for quarters. Great customer service when needed. The best thing since sliced bread.
Easy laundry 5/5
Makes your laundry easier👌🏻👌🏻👌🏻Forget forever your quarters🥳🥳🥳
Makes life easy 5/5
No more trying to get change to do laundry. Every thing you need at your finger tips. Very user friendly and real easy to navigate.
So easy, worry free!! No more quarters!! 5/5
So nice to not worry about having quarters
Great app and worth the money
Fantastic customer service 4/5
Fantastic customer service but the app gets a little woncky at times