Ease of use is fantastic!! 5/5
By B Rojas
“Waiting to enter” 1/5
Thats what i kept seeing over and over for much too long. Frustration was overwhelming after spending so much time just “waiting to enter”. I would swipe up and nothing then ultimately it would say the “machine is in use”. Then because i had no quarters i would try another washer for the same thing to keep happening.
Please, if im doing something wrong tell me because i really want to love and use this app. I think its a wonderful practical idea but...
Doesn’t sync up correctly and take more money than it’s supposed to 3/5
By LA $$$
I have used the app several times where I indicated on both the machine and the app to put a medium load which is $2 and it will load $1.75. When I try to cancel, it will not and the only way to start it is to repay, so I end up paying $3.75 for one load of laundry, $1.75 more than it’s supposed to. This has happened several times and I’ve lost about $10 from the app not syncing up to the machine correctly over the past few months.
The only thing missing 4/5
I wish the app kept time and alerted you when your laundry was done
Easy to load money, app seems secure, and I don’t have to scramble for change when it’s time to wash!
Bad Experience 1/5
Horrible app! Took my money without delivering. Been wanting my refund for 2 days now and I haven’t even received correspondence! Unprofessional! Scam! Do not use!
Can't add funds 5/5
I've been using this app for several months and it worked great. When I tried to add funds a few weeks ago it said I have a MasterCard instead of Visa. I don't know why it changed. I don't have a MasterCard and can't figure out how to change it back to Visa. I've emailed several times and got no response so I guess you don't know either. It was nice while it lasted. I don't expect a response from this review.
No cash needed 5/5
Love not having to keep cash on me when I want a drink or snack.
Horrible app 1/5
Washing machine worked but not the dryer. Ugh!!!!!!
it does not work at all
It’s a scam... 1/5
This app does take your money, it took 5 dollars from me in less than a weeks period. I deleted the app. If you happened to use it, pay very close attention to your money. This app is trash
Awesome app 5/5
Love this app so amazing to not have to use actual money and it's so fast and simple
Over Charges & Does Not Apply Promotionals 2/5
This app over charges for single transactions and does not apply promotionals nor does it tell you when you wash/dry cycles are complete.
It doesn’t let me login. 1/5
It just says to contact support, blah blah blah.... it’s so frustrating!
In Use error code 4/5
By kobe giannis
It says a dryer/washer is “in use” & please wait for the dryer is empty & ready to be used not sure how to clear this message
Way easier 5/5
Loving this app and it’s really helpful and comes in clutch
So Easy 5/5
I love this app - it works great and is very easy to use!
Love this 5/5
In a world headed for a cashless society this is a huge step and makes life so much easier than having to go get quarters!
A NIGHTMARE 1/5
I spent over 15 minutes getting “authorized” for the washer and then over 15 minutes for the dryer - and with the dryer WITH THE PHONE SITTING ON THE DRYER only approved the washer for 5 minutes. I am better off taking 15 minutes during the week to get quarters. But now I'm stuck with $10 on this awful thing. Thank god I didn’t do the “suggested” $25.
JUST KEEP GETTING QUARTERS AND SAVE YOURSELF TIME.
Works like a charm in my local arcade 4/5
There are a dozen or so pinball machines hooked up to PayRange in my local arcade., and I play quite a bit. I’ve never experienced any of the problems some other reviewers have. It’s easy and reliable. I have occasionally found that if I lose my internet connection my balance is not updated properly, and I can even “overdraw” my account, though they’ve never charged me over it, it just gets settled up the next time I add money on my own.
If there were more uses for it around my town, and they added smartwatch features so I could pay without taking my phone out, this would be a knock-out. As it stands it’s a very convenient alternative in the niche use I get from it.
By glina and kent
I like the new washer and dryer and the app is very convenient and easy to do makes so much better and faster to do laundry
Love it 5/5
Best idea ever 5/5
Best idea ever no more going crazy looking for quarters thank you who ever made this 😁😁
Easy to use and very convenient. 5/5
I don’t have to hide and steal the laundry mat’s quarters anymore! The only thing is that I have yet to see my free wash from downloading the app.
Does not work 1/5
App does not detect any of the machines in my office. Tested against each machine, we have 5 here across two floors, and nothing. I deleted the app from my phone, re-downloaded and tried again, still doesn’t work. One time it found a machine and tried to connect to it but just hung up at “Connecting...”
App is still not working.
Easy & Convenient 5/5
This makes doing laundry a breeze!!! No more days of pockets weighed down by quarters!!
By M. Sayegh
I haven’t got my credit back, it’s not the $1.50 but I was promised to get credit and i haven’t gotten nothing yet.
App overrides machine settings 1/5
When paying with the app, the machine operates at its default settings. On the machines I’m using, that’s a major glitch. I just had a regular load of laundry washed as a small load on a supercycle. So after twice as long they were half as clean. This problem makes this app completely unusable.
Great App!!! Don’t need change!! 5/5
By Yo mama squad
I love the convince of not need to take out money from the bank every time I have to do laundry. Plus quarters are kinda heavy and annoying to carry.
Smart laundry machines 5/5
Easy to use
Needs cancel transaction option 4/5
You can accidentally add money to a washer or dryer already used by someone else and you cannot cancel the transaction on the app. Your only option is to email support and I don’t know how that will help after the money is already used by the machine working extra minutes.
Addition: they did cancel transaction quickly. So I changed my review from two stars to four. But I still think there needs to be a fast cancel option on the app. Or something that asks you to confirm transaction
So convenient 5/5
Great little app, also you get free stuff!
It works! hahah and it’s so easy for me.
Tedious to use 2/5
Machines don’t display in numbered order. Machine 3 always shows in use even though it isn’t. Machine 13 never shows up on the last even though there are 20 machines. The should available machines first and in use machines second. Also if you scan the QR Code that machine number is not displayed as expected.
Very few instructions
Bad machines always!!! 1/5
It didn’t give me my discount that it said it would! Fake advertisement!!!!!!!!
Second time this happens.
Made mistakes on my first day and they refunded me. I must be careful in swiping up.
Laundry Room @Apartment Building 5/5
I love the convenience of using an app to pay for laundry machines. I would always forget to pick up quarters, and delay doing laundry. It made my day when I saw the app available!!!!!!!!!!
I just wasted like 7.50 bucks 1/5
This app has a lot of bugs that needs to be fixed I want all my money I just wasted on one washer that’s not responding! Just use cash the worst app ever!
Wonderful experience! 5/5
This is so much easier than having to get coins thank you
Pay range 5/5
I love pay range because it’s convenient. And no doubt pretty soon it will be on all vending machines.
They just take your money 1/5
It was great, one time. I added $50 to my account then got a new phone and lost my password. They said they would send a password reset email, but still haven’t and my account is still locked after a month.
Auto Authorization 1/5
I went down to a dollar and eighty cents into my account and it automatically reloaded itself with ten dollars without my authorization
Only one of the 4 machines actually seem to work for me with PayRange
Floating money 1/5
By Fauken Original
Since the app requires one to prepay for funds, in increments of 5$, 10$ 15$, etc. We are left floating money in an app that won’t cycle our remaining balance back into our accounts. Personally the app makers should have let us put a card on file, and then charge us exactly what we use it for.
This is the best because the machines at my job always break down for cards so using this app helps big time
Once I loaded my $25 and came back to the laundry facility in my building 2 weeks later, 4 of the 6 machines weren’t working with the app so basically have to get quarters in excess of $20 to accomplish what I set out to do with the app.
Update 1 1/2 months later, they updated my issue as settled and did nothing. It shows the machine thats actually being used as available and the 2 other available ones as “in use” so this is an obvious bad issue with the app’s warning messages.
The Future 5/5
Works a lot smoother than the buggy Android app. I love using it to pay for washing machines, no more quarters!