Worst product ever 1/5
By brittney carter
This is the worst product ever I’m falling behind in my classes because I can’t even get to my eText book to teach me the information I need for my course I tried contacting them through their support help thing that was no help I called the number no one can answer the phone because due to Covid no one‘s working this was a complete scam and a waste of money and now I’m going to fail my class
Difficulties from the start 1/5
Issues with my access code/login from the start. Support was tricky to navigate. Shouldn’t take over a half hour to login to an eText. I’m sticking with paper books in the future, not worth the 50% savings, especially since it’s a subscription based service so I can’t access the book after the course is complete.
Needs more fixes 3/5
Every time I try to highlight a word or multiple words. It glitches out and unselects the word(s). Extremely frustrating and time consuming when you need to get through some chapters for class and you don’t have access to you super heavy textbook. Also it does not save your place in the ebook. You might press yes send me to where I left off but it takes you right back to the title page. Also when you click on the pictures to enlarge they are very grainy and not clear. Making it hard to read the script on the pictures.
This is the main textbook:
Human Anatomy & Physiology, 11e
Elaine N. Mariel and Katija Hoehn
Also the page numbers are jumbled into the middle of the sentences in a light gray. And I received your email with a link to the support line for the app. It would be easier to directly email a support member for the app than trying to navigate through the website link. I can send pictures if need be.
visual restrictions 2/5
By Srinivas k
half the time i can only see part of the page and it doesn’t let me zoom in very well
I love this app 5/5
It is so simple to use and I love how versatile it is. I can open up the app on any device, anywhere I go. I have access to all of my e-textbooks and can bookmark and highlight important text and sections. I will continue to use this app for all of my future e-textbooks!
App crashing 3/5
I am trying to download the book but the app keeps on crashing.
Improved performance? 1/5
I can’t surf between chapters or sections of chapters. Tried a couple of books same thing, drop down of what in chapters works as well as sections but can’t actually navigate to the section unless I change page manually. Every time I update it gets worse.
Terrible Experience 1/5
I can’t believe I had to pay for this hunk of junk. Can’t access my text book that I paid for? What is the meaning of this? I should be able to use my textbook whenever I want to. I downloaded the app but I have never been able to get further than the screen that tells me to access from my browser and check back to the app. My textbook doesn’t show and I’ve been trying for weeks now. I am very frustrated with this. My text book is Physics for Scientists & Engineers with Modern Physics by Giancoli. Fix it.
By Hondo 123
I cannot find a place to change the font size. Would love to make it easier to read.
iPhone versions is awful 1/5
Bare able to read even with the limited zoom functionality. Missing basic E-reader features. Search is horrid. Please add text to speech for accessibility.
Good app 4/5
By Emily S1324673578
This is an updated review. Previously I rated the app with two stars but after using it a few more times, I found the solution to my problem. The highlighting feature is very different and can be extremely annoying if you don’t know where to properly tap. When trying to highlight on the iPad, if you select some text, you should tap on the beginning or end bars of the text so the highlight feature pops up. I give it 4 stars and not 5 because I think this should be fixed so that the feature is automatic and would also like the search feature to be easier to use. Overall it’s a good app but could still use some improvement. Pearson reached out to me and offered to assist me and I really appreciated that so I also came back to re-rate them for their great customer service.
Pros and Cons listed below, and Please fix glitches!!! 4/5
By Sore Muscle help
-Gaining Access to my textbooks was easier than I thought
-I can study offline
-There’s a highlighting tool and notes option
-supports split screen but...
-Cannot zoom-in text while in split screen
- The highlighting function is glitchy. The app automatically adjusts what I am trying to highlight which results in added words from other sentences and ALWAYS leaving out a few words that I actually wanted highlighted. Sounds small but nobody likes a User Interface that doesn’t respond to the user....
- Another glitch is the white bar that holds the “previous” and “next” buttons will appear in the middle of the screen and block significant amounts of texts from view. Imagine trying to read this review with a blank white rectangle going horizontally from one end of the screen to the other. You couldn’t.
Couldn’t even access the book. 1/5
When I signed in my text book didn’t even show up in my library. Very disappointed.
When I look up the page numbers it doesn’t take me to the page I need to read this book for one of my classes in college I’m already broke and I already bought this book through you guys i can’t afford to get anew a book if you could tell me how to look up,the pages because just typing the number or “page” and then the number or pg 91 or p.91 or anything. Help.
I needed to use Pearson because my university had the book on back order, but I’m telling you guys the iPad app is horrendous and incredibly inconvenient. There’s no compatibility with the pencil only highlight by tapping several times on a word, if you want to print your text you can barely see it bc of the copyright writing and can’t export the book as a pdf. I did not rent this textbook - I bought it I should be able to download it and export it to my own viewer. Also every time I turn a page a reminder pops up to proceed to the most recent visited page like what? What a waste of money an inconvenience to study my course. I would not recommend this app for any course related to stem.
Voice n location 3/5
It’s hard to find specific text, and I wish they would pronounce the words
Can't access certain textbooks. 5/5
I'm not sure what would be causing this, but most textbooks i can access and one i cannot. My calculus one for example loads quickly, and saves the last place i was reading. My chemistry one will not load, and before when it did load, it would never save my place. I don't know if it's something with the app or a separate entity that allows the textbook to be viewed? either way it's pretty lame because that's the one book i want to read for my classes. I haven't checked the pearson online today, but it was working yesterday, along with the app.
Update: If you remove and download the book again it works like normal. Something may have been buggy in the first download attempt.
This app has two major flaws that make it ineffectual: First about half the time that I open the app I just get a blank screen. I have to close the app completely and then open it to see anything. And second, once I’ve finally opened the app and can see anything, the controls are a beyond the border of the screen. So I can see parts of the controls,but can’t identify them nor actually use them. I wish this book I had purchased had been available on Kindle. (Or that this app was usable.) If you have a choice, don’t use this app.
I can’t actually open the app. It crashes immediately after it loads, which is too bad since I’m not a fan of the desktop version either.
Current edition materials won’t download for offline use 1/5
Chemistry: A Molecular Approach, 5th Edition wouldn’t download. The plan had been to bring my iPad with me for offline studying on my end-of-summer camping trip.
Please fix the bug where when I try to highlight a sentence with my Apple Pencil, and use the bars to move the cursor, the highlighted portion just disappears. Very annoying.
By alex remeriz
Wouldn’t load textbooks very slow and inconsistant
Great learning tool!! 5/5
Amazing how interactive a boring text book could be. Great for visual learners!
Page Numbers 3/5
Please leave the page numbers to the eText book so I will know which pages I need to come back too
By Lei Rubis
I can read it anywhere I go. I wish video is working too
Very convenient 5/5
Very convenient especially as a full time student and worker. It’s great to able to whip out my eText on breaks or when I am waiting for something.
why the language is Spanish？
Quick question 5/5
If I have a hard copy book, is it possible for me to access it online or do I have to pay for the online version of the book although I already have the hard copy book?
Highlight not working 1/5
By Hyper coaster-fans
The highlight doesn’t properly apply to the text after I select the text and tap the highlight button. I jumped to a page in the book from the contents page if that helps explain anything. Please fix it!
Black screen 1/5
I click on the book I downloaded and all I get is a black screen. I can type in a page number and press “go” but nothing happens. Frozen. How do I fix this?
Navigation Issues 1/5
I was really excited to be able to read my textbooks on my iPad but when I would click on the side menu to go to a certain chapter, the app would take me to a completely different section of the book. Really disappointed.
Loading Glitches 3/5
Whenever it asks me if I want to reload to the page I was at, it takes me to the beginning of the textbook. Highlighted sections take forever to show up once I go back into the app.
Can’t download any books 1/5
I’m trying to read my biology textbook that I had previously downloaded but when I went back on the app it somehow removed the download and won’t let me download it again.
Good as a reader, but bad for practicing 3/5
This is great for practice, but everything do not line up with my iPad. I can do all the reading, but the practice question will not let me click on the button down at the bottom right.
The app is really handy for school. 5/5
Love this app
Can’t figure out how to use 1/5
I go to Tiffin University online and get access to Pearson through Moodle. I downloaded this app hoping to be able to study and read when I’m away from my laptop, but can’t figure out how since it requires a log on.
The app is crashing 1/5
The app keeps crashing immediately after the login page. I have uninstalled it and reinstalled it but it keeps having the same issue. I really like this app for my A&P course, hope it can be fixed immediately.
eText won’t show on my shelf 1/5
I’ve already accessed my book through the website, but it won’t let me access the text on my iPad even though I’m on the same account. I’ve reached out to your customer service and have gotten no response.
No ebook for iPad... 2/5
Please update so people can view on tablet or iPad.
cant use Apple Pencil 2/5
This app is a nightmare, you cant manually write and annotate notes with an Apple Pencil, which is the only reason I needed the app and I cant share pages outside of the app, which makes it a nightmare to get the page into other apps so I can do my homework.
I love the app but it needs improvements. 4/5
It’s simple and easy to use across devices and can be read while anywhere. This is the reason for the 4 stars. However, the app could do with improvements:
1) When opening a book, the app asks to take you to where you left off but takes you to the front cover instead; 2) when not using the book on a computer, there is an irritating menu that causes the screen to move whenever highlighting text; 3) there is no dark mode option; 4) the app quickly kills battery.
Not all books are on mobile 2/5
I don’t mind that I don’t actually own my text book, the e-text isn’t terrible. The problem is I paid $120 for access to my text and it’s “not available for mobile download.” So please be aware that your text might not be on the app so now I’m stuck reading on my computer, can’t take my text to the park unless the park has WiFi. The e-text stuff would go over better if it truly is available just like a real book.
Needs Integration with Apple Pencil 2/5
The app is useful for reading, but that’s about it. The highlighting and notes option is lacking and clunky. There needs to be an option for handwritten notes on the page.
GIRL WHY CANT I DOWNLOAD THE EBOOK THAT I PAID SO MUCH MONEY FOR ON MY PHONE HUH IT SAYS “TRY AGAIN OR CONTACT SUPPORT” BUT SUPPORT DOESNT HAVE ANY ANSWERS REGARDING THE PROBLEM... I NEED TO STUDY FOR MCOLLEGE SEND HELP PLEASE
Application Crashes Frequently With Principles of Physics E-Text 5/5
Edit: Uninstalling and reinstalling fixed the issue!
This application, while otherwise useful and convenient, crashes frequently while displaying Mazur's Principles of Physics. This makes the textbook rather difficult to read.
I am currently using iOS 13.6 and version 4.1.49 of the application.
Aside from this, the application's UI is intuitive and easy to use. That the app downloads the textbook for offline use is, additionally, very useful!
there is no audio 5/5
Old version of Art History Stokstad/Cothren was offering audio text. I was able to click on an icon and listen to the text.
This version doesn’t read the text it tell you to log in to your Pearson account.
Could it be fixed.
Garbage is more appealing than this app 1/5
By Tom Baldwin
Pearson and everything about them is trash. They are a money hungry garbage company that preys on people trying to get an education. This app constantly crashes, the zoom function barely works thus making it only readable by people with eagle vision, you can’t copy and paste words and sentences from it, and just screw them for not constantly fixing and adapting their online technology. If Pearson was a person, I would happily sit my ass in prison for years just for the satisfaction of punching them in the face and kicking them in the puny balls I know they would have. I don’t have enough middle fingers for this app and Pearson.
Videos are garbage 2/5
I downloaded this onto my iPad to watch the eText videos. It keeps freezing my iPad. At least this is better than the mylab app. You’d think for with much we pay for textbooks, they’d have some decent working apps.
Used to be fine 3/5
By Adam Stelmack
I used this app in 2019 and never had issues with it. It looks like there's been some update over the last 6-8 months. Now it's incredibly glitchy. I have to highly text multiple times before the option to highlight will pop up, and every time I tap on the screen, the banner at the top either appears or disappears, which shifts the text down or up, and causes me to either unselect the text I'm trying to highlight or select more/less of the text, all while trying to get the dang window to pop up that allows me to highlight. Whatever y'all did, please undo it and bring back the eText reader you were offering in 2019.