Can’t download issues 1/5
Like all of the other recent reviewers, I can’t download any issues. I am fully paid. I have a new iPad with the latest iOS and have been using this app for years. I signed out and signed in again. Nothing. I know you’re going to reply that I have to email someone with a case number. You have all of my info. If everyone is having the same problem perhaps it is the APP not the USER. There is no way to contact help except for App Store reviews.
App will not refresh and sync 2/5
This app tells you to snyc with their servers to get the latest issues if it does not come up on its own.. well I’ve been syncing all day and nothing. Trying to get help from customer service is horrible. Please fix this
Also, cannot download anything....CS is terrible and outsourced...major communication problems...I have given up.
I have used this app for years with no problems until recently. None of my magazines have shown up on the app since the end of December. I have deleted and restored the app. Still not working.
Terrible app 1/5
Tries to trick you into purchasing issues when already subscriber. Has happened 3 cycles to me!
Cannot access digital versions 1/5
I updated app and did all the restore & sync according to your instructions and waited 24 hours. My account is up to date. Please help ASAP as I would like to read the latest two weeks. I can see them but they will not open in my library. Signed Very Frustrated.
Can’t Complete a Purchase 1/5
First, yes, I have the latest version of the app. I cannot complete a purchase!! It takes me to the login screen. I click restore purchases, it restores then nothing. I click signup hoping it will take me to where I can then click sign in, but because I’m signed in already I get right back to the first screen. Very frustrating when I’m trying to spend money to read a magazine!!
Issues downloading 1/5
Like so many others there are issues downloading. Issues are unavailable more than available and the support team is. It super helpful. I am constantly having to delete the app and reinstall to try and get issues every week. Terrible since the new developers took over and clearly I am not alone.
Can’t Download Issues 5/5
Print and digital subscriber. Can’t download any issues. The app used to work. After last update it’s totally useless.
Was contacted by customer service. Works well now. I can download with no problem on all devices. Thank you!
Needs work 1/5
Like others have said, I’m a print + digital subscriber. I have not been able to read new issues in over two months. The developer really needs to fix this authentication and authorization issue (no pun intended). When I was able to read current issues, the app would crash when downloading the issue.
In love with the new app 5/5
I love how the new magazine looks and hope to keep my subscription for many years in my iPad.. also love to be able to access hundreds of magazines with just few clicks from my library. So convenient!!! :-)))
Can’t download latest issues 1/5
Have it come to your attention that every review here us Negative? Does it make you wonder what are you doing wrong?
I have tried everything to get this app to work. My account is valid but I haven’t been able to download a new magazine since October. It is the very same problem everyone else has been having. Get your act together and make this app work!
Can’t download issues 1/5
This is a recurring problem I’ve had and I travel a lot. Have tried to get it fixed but haven’t gotten support.
Downloading issues 1/5
It seems we have never remembers who I am and then when I do login I can download or even see any of the recent issues without them asking me to subscribe or buy.
I have a subscription
Zero Stars 1/5
By People lover? Hater?
This app is HORRIBLE. Meredith Corp should be ashamed that that they ruined this magazine and Entertainment Weekly but they have not had a working app for years. I am not going to pay for the new issue when I have been a subscriber for almost 20 years.
I get ZERO response on email from support and I have spent countless hours on the phone with tech support. Make it work or there will be some social media action.
Can’t access issues 1/5
I haven’t used the app in a while because I usually read the print version, but today I decided to read from the app and the last issue I see there is from February! I tried syncing again and still nothing. I deleted the app, downloaded it again and still nothing. This is very annoying!
My subscription just renewed - I pay (& am billed up front) for a 6 month subscription but every time it renews it decides to ask me to pay for the current issue. I’m so tired of this, it has happened so frequently now that I don’t think the developers really care about this app or it’s paying customers. I’m on the verge of canceling my subscription & advising other to not renew or even purchase.
Last week the digital issues stopped appearing 1/5
By Sue on the potty in the dark
Out of the blue I can’t access the current issues of People. It started last week with the 11/4 issue. My print subscription is current, and I have deleted and reinstalled the app. Please help.
New problem 1/5
Since the upgrade to iPadOS I am able to access and download old issues but the October 14 issue is not showing up in the library. I see it on the home page under recent issues but not in the library to download. I even tried deleting and reinstalling the app but it didn’t help.
Horrible app! 1/5
I stopped receiving my digital magazines over a month ago. As a last resort I logged out of the app and now my entire library is gone! If I could give it zero stars I would!
Can’t access subscription since renewed 1/5
I can’t access any of the new magazines after my subscription renewal Aug 11.
Can’t get current issue 5/5
By miras mom
I am a print subscriber who should have access to the free digital issue. The August 26th 2019 edition is out on newsstands and if I try to access the digital edition I only have access to the August 5 2019 edition and issues previous to that. What gives
Got a quick response and fix. Thanks
Not receiving any issues 1/5
I have a currently active subscription but have not received any issues in the app’s library since the end of June. I’ve signed out and back in numerous times without success. Need help getting them, or the app is useless. Thanks
Paying for Digital Issues 1/5
Why are we constantly being asked to pay for the digital versions of People when we pay for print and digital?!? Been an issue for a long time. Why can’t you fix it for those of us who also use the digital feature? People was zero help on this issue and blames the app.
Not able to download digital content 1/5
I have a current account and am getting the print issues, but am not able to download my digital issues. Please help
I can’t access my magazines. I have subscribed to People for well over 25+ years. I still get the hard copy, thank goodness
Have not been able to access digital issues I’m paying for 1/5
Terrible app. I’m not getting what I’m paying for. Not getting any access to my digital issues for ALMOST 4 MONTHS. it’s even more upsetting to see reviews stating poor customer service, and lack of response to paying customers. I can only view old issues in the library, and another problem is if you click to view that same exact issue that you have available from your library from the ‘recent issues’ menu, it prompts you to pay or start trial. I will never renew my subscription with people magazine again.
People magazine is my favorite magazine of all time!
Terrible app. I’ve had it for years and every once in a while I can’t get the latest issue.
Lost all access 1/5
By lost access
Can’t see any digital issues since June 17th. Can’t get any help from support teams
By Weston, FL
All of a sudden new issues don’t show up in library.
Get it together and fix the problem. Good grief.
New App 2/5
At first I thought the new app was better but now I’m waiting for last weeks magazine to download and the new one is due tomorrow evening. What’s the problem?
Can’t access digital People 1/5
Since installing the new app, I have NOT been able to access digital copies of People. (I am a Print & Digital subscriber, a and my subscription runs thru May 2020.). I even tried deleting the app. & reinstalling, but it does not work. If I click on an older edition, it asks me if I want to purchase a subscription, or start a free trial. I just want my digital subscription to work as it used to! This new app STINKS.
Access to digital issue 1/5
Since the update I have had issues accessing the digital issues. I’ve emailed several times with no reply back. I did receive an email stating that I am paid in full for both versions. I have had my subscription for many years and enjoy it but I will be canceling both subscriptions if this issue is not resolved soon. I just sent another email. I have not received an issue since June 2. I do get weekly notifications stating that a new issue is available.
App not restoring purchases 1/5
I am not able to restore my purchases I have followed all the instructions for the new app and everything in my iTunes account is up to date and correct I just keep getting “ error in syncing your library try again .. I am going to cancel my subscription it’s a joke
No new issues 1/5
Good to see I am not the only one having issues trying to access the digital content. I thought it was just me, I don’t care for Meredith at all, they are horrible and the new app is terrible.
ZINIO is terrible 1/5
Have had a subscription to People for years through iTunes. Never really had trouble with it until recently. Issues are only available hit-or-miss. Some tell me I have to “BUY” when I have already paid. Issues will not restore. Can’t help thinking this is a ZINIO problem.
Very poor I keep saying I’m going to cancel my subscription, it’s so frustrating. I agree with everyone who wrote their reviews
Cannot download issues with subscription I have to pay every time a new one comes out. Frustrating,!
The app is awful. 1/5
The people app needs to be fixed. Hard to navigate and makes me not want to read the magazine. Too much effort.
No online issues on new app since 3/2019 1/5
By No Online Issues since 3/2019
I can no longer access online issues with the new app. Latest issue is from 3/2019. The app wants me to pay for issues since then. I have tried several times to log into the app and link my account with my email using the app’s instructions and still no access to issues newer than 3/2019. Today I tried to log into the app and cannot get past the login screen. Very disappointing. I expect online access since I’m paying for it. Sent email to App Support but have not heard back. Please help. Thank you.
Unable to read magazine I just purchased 1/5
By Torri Twin
I just purchased the June 24th Mariska and Perter Hermann issue and the magazine will not open for me to read it. I’m highly upset it just spent $6 for this issue. Please fix your app or refund my money.
Continuous problems downloading issues 1/5
By karen in Oregon
Every few weeks I am not allowed to download new issues—I only get choices to pay for an issue or get a free trial even though my subscription is current. I have uninstalled the app and reinstalled but it’s still not working.
Renewal Time Doesn’t Work 1/5
Every 6 months my subscription renewal is automatic. You get my money but it’s a hassle getting my magazine to show up in my library. This needs to be fixed or I will stop using this app.
So disappointed 1/5
So many issues downloading issues every time the app gets updated. Now I cant get in AGAIN. Waste of money.
Hate the new App 1/5
By Sad in Sarasota
I was receiving my people magazine just fine until the new app. Then I had to re register and supply info I couldn’t remember or get. I have lost the last several months of my subscription because I have been unable to access them on my iPad. I have tried many times to get my lost issues and have failed. I don’t have any trouble with my NY Post and US Magazine. Very disappointing.
I enjoy the fast downloads, but I miss the interactive features of the old app... where you could click to take you from place to place or click for more details on a particular story.
Love the app 5/5
I get excited every Friday when a new issue pops up in my app! A great end to a long week.