Can’t access subscription since renewed 1/5
I can’t access any of the new magazines after my subscription renewal Aug 11.
Can’t get current issue 2/5
By miras mom
I am a print subscriber who should have access to the free digital issue. The August 26th 2019 edition is out on newsstands and if I try to access the digital edition I only have access to the August 5 2019 edition and issues previous to that. What gives
Got a quick response and fix. Thanks
Not receiving any issues 1/5
I have a currently active subscription but have not received any issues in the app’s library since the end of June. I’ve signed out and back in numerous times without success. Need help getting them, or the app is useless. Thanks
Paying for Digital Issues 1/5
Why are we constantly being asked to pay for the digital versions of People when we pay for print and digital?!? Been an issue for a long time. Why can’t you fix it for those of us who also use the digital feature? People was zero help on this issue and blames the app.
Not able to download digital content 1/5
I have a current account and am getting the print issues, but am not able to download my digital issues. Please help
I can’t access my magazines. I have subscribed to People for well over 25+ years. I still get the hard copy, thank goodness
Have not been able to access digital issues I’m paying for 1/5
Terrible app. I’m not getting what I’m paying for. Not getting any access to my digital issues for ALMOST 4 MONTHS. it’s even more upsetting to see reviews stating poor customer service, and lack of response to paying customers. I can only view old issues in the library, and another problem is if you click to view that same exact issue that you have available from your library from the ‘recent issues’ menu, it prompts you to pay or start trial. I will never renew my subscription with people magazine again.
People magazine is my favorite magazine of all time!
Terrible app. I’ve had it for years and every once in a while I can’t get the latest issue.
Lost all access 1/5
By lost access
Can’t see any digital issues since June 17th. Can’t get any help from support teams
By Weston, FL
All of a sudden new issues don’t show up in library.
Get it together and fix the problem. Good grief.
New App 2/5
At first I thought the new app was better but now I’m waiting for last weeks magazine to download and the new one is due tomorrow evening. What’s the problem?
Can’t access digital People 1/5
Since installing the new app, I have NOT been able to access digital copies of People. (I am a Print & Digital subscriber, a and my subscription runs thru May 2020.). I even tried deleting the app. & reinstalling, but it does not work. If I click on an older edition, it asks me if I want to purchase a subscription, or start a free trial. I just want my digital subscription to work as it used to! This new app STINKS.
Access to digital issue 1/5
Since the update I have had issues accessing the digital issues. I’ve emailed several times with no reply back. I did receive an email stating that I am paid in full for both versions. I have had my subscription for many years and enjoy it but I will be canceling both subscriptions if this issue is not resolved soon. I just sent another email. I have not received an issue since June 2. I do get weekly notifications stating that a new issue is available.
App not restoring purchases 1/5
I am not able to restore my purchases I have followed all the instructions for the new app and everything in my iTunes account is up to date and correct I just keep getting “ error in syncing your library try again .. I am going to cancel my subscription it’s a joke
No new issues 1/5
Good to see I am not the only one having issues trying to access the digital content. I thought it was just me, I don’t care for Meredith at all, they are horrible and the new app is terrible.
ZINIO is terrible 1/5
Have had a subscription to People for years through iTunes. Never really had trouble with it until recently. Issues are only available hit-or-miss. Some tell me I have to “BUY” when I have already paid. Issues will not restore. Can’t help thinking this is a ZINIO problem.
Very poor I keep saying I’m going to cancel my subscription, it’s so frustrating. I agree with everyone who wrote their reviews
Cannot download issues with subscription I have to pay every time a new one comes out. Frustrating,!
The app is awful. 1/5
The people app needs to be fixed. Hard to navigate and makes me not want to read the magazine. Too much effort.
No online issues on new app since 3/2019 1/5
By No Online Issues since 3/2019
I can no longer access online issues with the new app. Latest issue is from 3/2019. The app wants me to pay for issues since then. I have tried several times to log into the app and link my account with my email using the app’s instructions and still no access to issues newer than 3/2019. Today I tried to log into the app and cannot get past the login screen. Very disappointing. I expect online access since I’m paying for it. Sent email to App Support but have not heard back. Please help. Thank you.
Unable to read magazine I just purchased 1/5
By Torri Twin
I just purchased the June 24th Mariska and Perter Hermann issue and the magazine will not open for me to read it. I’m highly upset it just spent $6 for this issue. Please fix your app or refund my money.
Continuous problems downloading issues 1/5
By karen in Oregon
Every few weeks I am not allowed to download new issues—I only get choices to pay for an issue or get a free trial even though my subscription is current. I have uninstalled the app and reinstalled but it’s still not working.
Renewal Time Doesn’t Work 1/5
Every 6 months my subscription renewal is automatic. You get my money but it’s a hassle getting my magazine to show up in my library. This needs to be fixed or I will stop using this app.
So disappointed 1/5
So many issues downloading issues every time the app gets updated. Now I cant get in AGAIN. Waste of money.
Hate the new App 1/5
By Sad in Sarasota
I was receiving my people magazine just fine until the new app. Then I had to re register and supply info I couldn’t remember or get. I have lost the last several months of my subscription because I have been unable to access them on my iPad. I have tried many times to get my lost issues and have failed. I don’t have any trouble with my NY Post and US Magazine. Very disappointing.
I enjoy the fast downloads, but I miss the interactive features of the old app... where you could click to take you from place to place or click for more details on a particular story.
Love the app 5/5
I get excited every Friday when a new issue pops up in my app! A great end to a long week.
Digital Issues 1/5
I have been a digital subscriber for years and can no longer read my issues. I have tried everything. I am very frustrated and fed up with this app. I have a subscription through October 2019 but will definitely cancel my subscription.
Digital Issues since renewal only available for price 1/5
By NewTampa Reader
I have been a subscriber for over 15 years and service is now terrible. Can’t access digital on all Meredith magazine subscriptions and People has not been mailed for 2 month. Paid with check March renewal and was cashed . Their website on account shows as current. Have called several times and emailed. Feel like they just tell they will fix to get you off phone. One woman said their system was down and could not look at account which does not sound right
Why do I have to restore my purchase EVERY TIME from an Ipad??? 2/5
By Yo from Hilly
It’s absurd that I have to go thru extra steps every time I want to read a new issue on my IPad!
Access to online issues. 4/5
Before the new app you could read your current issue on Thursday night instead of having to wait until Friday. Should be one of the perks for online issues. Also have been a long time subscriber (over 30) and never get any specials like new subscribers get like tote bags, etc.
Horrible horrible horrible
Can’t download 2/5
Almost every week we have to put our account info in just to download. What’s the point of saving info if you have to put everything in each time there’s a new volume.
Non stop glitches 1/5
By nomrimw for bs
Nothing but problems on the iPad subscription. Terrible!
wont load 1/5
I have a 3 month subscription through apple and the app doesnt load any new issues. Very frustrating after deleting app, and re signing in when theres synching up and wants me to pay additional money for an episode i have purchased already.
Update is horrible! 1/5
Ever since the update, digital will NOT LOAD. Have a 6 month subscription and read People magazine forever, but WILL NOT RENEW ! Horrible
Please help 1/5
Please assist as I’m unable to reach anyone and haven’t received any responses to emails sent requesting help. I have not been able to access any of my digital People magazines since mid March. This is becoming very frustrating. Please assist or refund my money immediately.
Terrible update! 1/5
Unable to access new issues despite numerous attempts, including reinstalling the app. My subscription is up to date per the website. App recognizes my email and password...appears to work to sign in like with the prior version, but when I chose an issue it tries to force me to purchase the issue. So disappointing. Considering canceling my subscription.
Can not log in 1/5
Every time I try to login it says this user does not exist I have had this account for many years I’ve downloaded the new app and now I can’t see any of my previous issues.
Please help me!!
I have entered my account and email and still says USER DOES NOT EXIST!
PLEASE FIX THIS — NOT THE FIRST TIME IVE HAD PROBLEMS WITH PEOPLE!
What an absolute pile of 💩 1/5
I have a print + digital subscription. I log in but cannot download any issues. Apparently I can buy them, why would I do that? You used to be able to call People Magazine and they’d fix an issue. But I cannot find any way to contact the app creators, I’ve tried FAQ’s and online help and it’s absolutely useless. Don’t bother with this 💩💩💩 app.
This new app is the worst . Zero stars is not an option. 1/5
I am one f many who is an I-Tune buyer. I do not want every issue and I prefer to do a digital copy. My app gets stuck in the instruction page. I can never figure out how to get back to the page which gives me the option to buy the newest edition. I have deleted the app and re- installed it, to be back in the stuck mode. I wonder if the magazine is aware of how many sales they are losing, because I can get the magazine through my public library!!!
Not working 1/5
Soooo frustrating; will not open, experiencing problems messages... no support!
Thanks for adding the “latest news” section. I was missing that. However, it needs some fixing. It hasn’t changed since it was added. Nothing new. It’s not latest news if it’s several days old!
Where oh where did you go? 1/5
Why? Just why? I went to my people app for everything. Something going on in the world? I opened my people app. I knew I could get the digestible size good reporting I needed while on the go. And I checked it everyday for the latest news on my favorite celebs. Well... all that’s gone..😭😭😭
Horrible! Zero stars should be an option 1/5
I cannot believe a major magazine like People could publish an update to their app which was not adequately tested. My wife and I have been subscribers for years, and it is inexcusable that I cannot access my magazines any longer. I have tried everything and followed the directions exactly as written. Nothing works. Please fix the problem!!!
Terrible Ap 1/5
Since “updating” or whatever they did this is the worst app for reading a magazine. I have been reading the digital version for at least 5 years and never experienced a problem until the last couple of months. Most times a new issue is not automatically downloaded so I have to log out and log back in. Many times even doing that does now download the issue. Once you log out the previous issues are no longer on the tablet. What a piece of c**p.
So disappointed 1/5
I’ve had a digital subscription for over 5 years - thoroughly enjoyed this magazine and looked forward to it's weekly release until this last update was forced on us subscribers. I experienced every one of the frustrating issues described in all the other negative reviews - each time a new problem arose, I sent an email, as directed, describing in detail what was happening - each time, I received a canned reply stating I would hear from someone within 48 hours - 3 times, I reported a problem, 2 times I never heard a word in response, the 3rd time I did receive a reply but my email was obviously not fully read and I was given an answer that didn’t address (at all) what needed to be done to resolve my problem. Eventually, I was able to access the editions as they became available - HOWEVER, previous to the update, the new issues could be downloaded and viewed immediately after midnight on Wednesday (technically it was Thursday morning) - NOW, they are not accessible until Friday evening - which is totally unacceptable as the new magazines are available in stores on Thursdays - one of the most attractive aspect of a digital subscription was that it would be available before print copies hit the stands. Because of all the bad experiences since the update and the fact that the cost of a 6 month subscription has skyrocketed, I will not be renewing when it comes due again.
Terrible! Ready to give up on People app 1/5
Would give ZERO stars if available. Paid for subscription and yet March issues still not available for download, only for purchase. This seems like a racquet, a way to get additional money from subscribers. People Mag should shut you down.