Petco: The Pet Parents Partner

Petco: The Pet Parents Partner

  • Category: Shopping
  • Release Date:
  • Current Version: 7.26.4
  • Adult Rating: 4+
  • Developer: PETCO Animal Supplies Stores, Inc.
  • Compatibility: Android
  • Links: Google Play Store
4.7
4.72818
236,952 Ratings
$ 0

Petco: The Pet Parents Partner App

The Petco app is the Pet Parent's Partner. Use it to expertly pamper your pet both online and in our stores. GET IT TODAY You can buy in the app then pick it up at over 1,000 locations across the US. Leverage our Curbside Pickup option to help protect your health and safety while minimizing social exposure by ordering online and getting your items hand-delivered to your car. PERSONALIZED TO YOUR PETS Set up your pet and the app becomes your partner, helping you find and access all that you need for your pet. Manage and track your pet’s complete health and needs. Look across your purchase history online and in-store to make sure your pets are covered in all care categories so they can live a happy and healthy life. BOOK GROOMING APPOINTMENTS AND GET REWARDED Did you know grooming is an essential part of your pet's health and wellness? Schedule an appointment to meet your new groomer - a skilled stylist who understands the care and attention your pet needs based on their age, breed, hair and skin. Plus, join the Petco Grooming Perk program and get rewarded for making your pet's health a habit. Need to rebook, reschedule or cancel? You can do that in the app as well. PERSONALIZED SHOP Setting your pets up with Repeat Delivery, quickly buying something again, and finding the best nutrition and supplies has never been easier. PALS With the app it's easy to track and redeem your Pals rewards.

Petco: The Pet Parents Partner app screenshots

Petco: The Pet Parents Partner app reviews

  • Unleashed Hollywood Store🫶🏼🐱 5/5

    By 🐾Mur
    I’m a huge fan of this store! Everyone of the employees at this store are top notch💫 They always great you and ask if you need any assistance - they always mention the current promotions and or sales happening in store or online. I was told about the Vital Care club - what a great idea and value! I’ve already saved on my first 2 purchases as well as my cat liter which will be delivered to my place. 40lbs - I’m relieved of that task🤭This store has great selections and my cat Murphy has a healthier life for it! No grain, no soy, no corn! He’s 18! Thanks Hollywood store! 🫶🏼from a Big Fan
  • Extremely Slow and Buggy 1/5

    By codeman1222
    Used to use the app all the time but now I can't even get through the checkout process without it crashing. Quite disappointing in the QA team.
  • Awesome place 4/5

    By Bryce Hillin
    This app is awesome but they charge way to much for shipping I was going to get a 4 dollar and something fish but they won’t like 30 something for shipping and it needs to be free shipping are it could put them out of business
  • Loving it 5/5

    By ⛩Sensei Dre⛩
    So great that I don’t have to haul around big bags of food. And sometimes the store can be overwhelming. The app helps categorize things to shop easier.
  • Always freezing 1/5

    By Tia Maury
    The app is so freakin slow always kicks me out while shopping and takes forever to load
  • Can’t order from app 1/5

    By KyBurner
    Since the last update, every time I get to check out and select delays for a curbside pick up, the app crashes?!
  • Absolutely the worst app on my phone. 1/5

    By Cirespieler
    Each update also logs you out completely. Each update requires you to click through the new pet setup process. Ad infinitum. Pals rewards loading is broken and the rewards temporarily disappear after clicking load. Only once did I attempt to struggle through the actual order placing process. I’d rather have all my fingernails pried out than try that again. Clunky, dated, frustrating, useless. Deleting now as the website is slightly better other than the constant popups, cookie nags, and unending location requests.
  • Mostly fine. 4/5

    By It's Shelbi
    I don’t have much issues with the app, sometimes laggy but not that bad personally. I don’t use it for ordering, but I’ll use it for searching info before going to the store and buying things. My one constant issue, even after deleting and reinstalling the app, is that the notifications on the “home” page never go away even after checking them. I’ve gone to my messages and cleared those out, still doesn’t change. I’ve logged out and logged back in, I think I’ve exhausted all options. Again, not a HUGE deal, but it’s just super annoying that the notifications just won’t go away no matter what I do.
  • Can’t get rid of app notification 4/5

    By lblaurenblack
    I love the app but the little red notifications in the corner of the app will not go away. I have tried to clear everything but it still won’t go away. I have updated my phone to the latest iOS update.
  • Difficult 2/5

    By Wenceslo
    I’ve had issues with this app consistently when I use it. Especially when I try to log in. When I go to sign it it deleted my pass word and then let’s me know Ruh Oh we have a problem we are working on it. I use this app for my dogs and when I can sign it’s useful. App is almost not user friendly has alot of glitches.
  • Yikes 1/5

    By Unreal Coconut
    Constantly glitchy and now I cannot even use the app because of the new update.
  • Too slow and errors are everywhere 2/5

    By Thinguyen0012
    There are errors here and there in the app and it takes too long for each step
  • App Is So Inconsistent 3/5

    By Uzi 93
    The app constantly freezes. Sometimes doesn’t even work.
  • Glitchy 2/5

    By Flynn L
    App often crashes and frequently lags. Bummer since it used to work well.
  • Easy Peasy 5/5

    By Convient personal assistant
    Love the Petco app. Used it for the first time! Delivery instructions are easy to input. Free delivery and a discount too! Thank you PETCO 🐕
  • Slow and Laggy 1/5

    By Bzzzzybee
    The Petco App barely functions. Doing anything in the app is incredibly laggy. I run into frequent freezes and errors with the app. Much quicker to just use the website through safari.
  • Horrible App 1/5

    By 907Andy
    Trying to search for anything is almost impossible. The category function never works for finding items. You go all the through from picking animal type, then the sub categories and it doesn’t nothing but show a blank screen.
  • Crashes 1/5

    By Woodlandcharm
    This app is terrible. It is slow, buggy and crashes frequently. I only use it because some sales and rewards are only available through the app.
  • Generally good, with technical issues 3/5

    By Eternal487
    The app is easy to navigate and makes it easy to get the things you need from Petco. However, despite opening the app frequently and having an account I use every time, the app never saves my account/keeps me logged in, so I have to click no on three separate pop ups every single time I open the app because it’s asking for information that is already in my account, which I then have to log into every single time I open the app. Fixing this issue would make using this app significantly better.
  • Love Petco, but the company needs some updating! 3/5

    By Critiqued Sounds
    Love Petco, but the company needs some updating!
  • Notification Icons 2/5

    By Mr Kir Koloft
    The app says I have three notifications but for the life of me can’t figure out how to get rid of them. I’ve literally clicked on EVERYTHING. It’s super annoying.
  • Intermittent 1/5

    By only1me
    I have one star because I have never experienced more trouble from an App. Frequently, a error message pops up; something about line 0… . A reboot sometimes works. This often happens in line, checking out when I need to activate my rewards. Ugh!! My issue is, this has been going on for some time. It’s never resolved. Also, a prompt to sign in right away would be convenient. Rather than going thru several windows for new users each time you open the app. Please fix!
  • Hate the app 1/5

    By Nolanick a rod
    Everytime the app updates for me, it logs me out. And every single time I have to change the password because it keeps insisting it’s wrong. It’s been doing this for the past year I have no clue why but it’s so frustrating
  • Too Much Hassle 2/5

    By GRat12345
    My password shouldn’t expire in a shopping app! I’m not going through all that unnecessary security just so I can give you money. Dumping the app and moving on…
  • Not a great layout 2/5

    By jrw18
    The app isn’t designed very well. They somehow made shopping online MORE difficult than shopping in store, which is not ideal. It’s very glitchy and crashes often. 2 stars because the app at least works (when not glitching/crashing) and I was able to make a single order lol.
  • Leave me logged in!!! 2/5

    By cqppppnj
    I rarely leave reviews but EVERY TIME I open Petco app, it makes me login!!!! What’s even the point of having the app if I stayed logged in on my browser???? This has been happening for over a year!!!!!!!! Everything else about the app is fine and functional. But sooooo ANNOYING and makes the app nearly impossible to use - not to mention for employees in store to scan my loyalty number quickly rather than giving my phone number
  • Terrible app 2/5

    By JillmarieTt
    Doesn’t save your log in info to stay logged in. So frustrating to log in every time you use the app. I also just placed an order and it’s not showing up, but my card was charged.
  • Shopping cart is slow 2/5

    By ivoelchivo
    It took me 5 minutes to decide what I wanted to buy. When I was in the shopping cart took me 10 minutes to pay. It gets super slow with a lot of lags!
  • Petco App is not good 2/5

    By Djbballer
    This app is pretty garbage in terms of functionality and usability. Needs to fix the grooming scheduling and get scheduling.
  • Love it but 3/5

    By mitim326
    I love the app, but it doesn’t t always function perfectly. Signs me out often, which wouldn’t be a big deal, but it asks a much of questions about my pet before it gives me the opportunity to sign in again.
  • Get Your Act Together 1/5

    By VioletOdell
    Offer shows up in the product description, spend my time selecting flavors and quantities, only for the promotion to be non-existent once in the cart to check out! Not the first time, or even second, that this has happened! Another time, the home page says 15% for in store pick up, but of course, when I checked out, I only received 10% off. Now it’s down to 5%, which isn’t even worth it for this time consuming glitchy app, much easier and quicker shop in store.
  • Loyalty + app is great 5/5

    By happydoghapoyowner
    Vital Care benefits and using the app really add up. I value the convenience and savings we get from using the Petco app and Vital Care for food and grooming. Totally worth it!
  • Petco App 3/5

    By petco app
    App is not easy to use
  • Just as bad as PetSmart’s app 1/5

    By PUSHEENS ARE AWSOME
    WORST APP . Use your time for something else trust me, IT IS NOT WORTH IT. Years of it loading if i was 10 i would be 78 now just cause of it loading. Then all pf a sudden it freezes when you scroll. 👎🏽👎🏽👎🏽 thumbs down very disappointed. If i could give it a 0 i would. It isn’t even worth HALF a star.
  • App’s User Experience 2/5

    By Jo\\\\\
    It’s very unresponsive and often slow to operate
  • App is slow 1/5

    By LaLuci0815
    Both the app and the website is mega slow
  • App turns on, one star 1/5

    By Mollydog203
    The shopping feature by pet (app tile) and search produced zero returns. Search online, ignore the app.
  • Fails to keep you logged in 2/5

    By Gem80013
    App requires me to login to my account almost every time I open the app. And the opening screen which has the link to login is covered too quickly by the next screen to set up a new account. So I have to go three or four screens to get back to login! Very frustrating
  • Notification about nothing 1/5

    By cptully
    I deleted the app because it was constantly showing the little 1 in a red circle indicating a notification but I went through every screen in the app and could not find what it wanted me to see. Notifications should be reserved for things so important that they are on the first screen of the app as soon as I open it. One star because I found the app so annoying and useless that I deleted it less than 5 hours after downloading it!
  • Moves very slow 3/5

    By debera33
    Mov s between s renne way too slow
  • Unstable 1/5

    By Vassago78
    If only it did. It constantly crach
  • Please update your app 3/5

    By Trees am
    App keeps crashing maybe an update? Thanks
  • Glitchy 3/5

    By kareyt
    The a
  • Stopped shopping at Petco because of this app 1/5

    By Toasted1
    This app is the worst, it's difficult to navigate and to top it off it constantly logs the user out. I'm done with using this app and as a result stopped shopping at Petco entirely.
  • This app never gets better 1/5

    By KatieJean20
    This app is terrible. It never keeps me logged in. It always asks me to re-add my pet’s profile. It’s basically just a website inside of an app. I keep seeing that the app is “updated” but the same problems exist.
  • App review 3/5

    By mario54
    I like the app, it is very easy to find items I need. The app is very simple and organized, it takes a while to load. I know it is not my internet connection, the app just takes a while to find items when I search them up or loading a new page.
  • glitchy 2/5

    By bekahh.h
    it’s an alright app, like any other store app. the thing that really gets to me is that anytime i try to add an item to my cart or pick my store, the app closes me out. i have to reopen and re-add everything to my cart AT LEAST 5-8 times. i’ve updated the app and i’m still having the same problem. the only reason i tolerate it is because prices on the app are a lot cheaper than buying in the store.
  • Can’t search, the main reason I would use the app 1/5

    By SmellyRadish
    I am unable to use the search feature which is the main reason I go to the app, forgetting I’m unable to do that. It doesn’t seem like this is a common issue but something that the devs might want to know.
  • Nothing was available 2/5

    By annag1000
    Many of the things I ordered were not available