Not letting me stream anything, 1/5
This app is pointless 1/5
We tried to watch a movie marathon on this app app and first off it only lets you skip 8-10 secs at a time and the ads are all 7+ min long to 10 mins of actual watch time. This app has tried our patience to the max I would not suggest anyone waste there time on it.
TV guide 3/5
I switched to iOS from Android and I am disappointed to see no channel guide on the iOS app (android version has one). Without the guide makes it a little tricky to record shows on the go. Please update app to include a guide!
By PlatinumVoice PR
Great price for the channels! It doesn’t work with chromecast. I’m uninstalling it and on my way to finding something that works with Cast! 🙄
Love this app 4/5
First let me say that I absolutely love this service! The unlimited dvr is amazing, the video quality is great, the channel lineup is awesome. I use the iOS app for iPad but am looking into getting Roku. I feel like the iOS app needs a little work. It’s missing a TV guide which is super helpful in recording upcoming shows. I currently use my laptop to access the sight to do this but it would be great to do it in the app. I am a hallmark junkie, I record pretty much all of the movies to watch at my leisure. It would be helpful to have either a date recorded or a number of days left counting down the 30days before it gets deleted. That way as I am deciding what to watch next I can also make sure I’m watching my oldest stuff first. Lastly I would love to see a quick skip/back button added to be able to easily navigate through commercials. Overall this is a fabulous service but with anything there is always room for improvement!
Warning: sign up for a free trial at your own risk 1/5
Philo makes it look easy to cancel but it is not easy to cancel or get in contact with customer support so you end up still spending the money! There are no links or any way on my phone to cancel this thing and I’ve waited days to hear back from an email. I’ve been on hold for nearly 10 minutes and I’m not going to be able to keep holding right now, so I guess tomorrow they’re going to charge me a lot of money —but not for lack of trying to cancel. When I finally got through they told me my account was blocked and I wouldn’t be charged but like I said, I had no way of canceling myself and considering they said I could do that, I wasn’t happy with the whole experience.
Don’t get 1/5
I never get a worse feeling then when a app says it’s free and than you have to pay for it in the app
I see why I had never heard of this app 1/5
After trying to watch a show I felt as though I would never get through the ads to actually get to watch it. I ended up just closing the app. I am typically very patient with ads but good lord.
3 Stars Not able to cast 3/5
This app would be better if you could cast.
Wonderful App! 5/5
I love Philo! Great price and channels! I do wish I had the option to pay ahead or for more months in advance.
Poor App 1/5
By S!&Tty App
Not available outside United States.
Why am I being charged twice ? 3/5
First of all , I love this app which is why I am upset and wondering my you all are trying to charge me twice . My bill was paid in March after my free trail . So why is the app requesting that I pay the bill for April in order to continue using the app ? It’s the middle of March. I’ve email for support and no one had yet to respond to me.
I’m just mad I can’t stream it to the tv
Love it so far ! 5/5
By Crash Townsend
Love it ! Better than cable ..has all the channels we watch !! Satisfied thus far
By Dryly gf
Every time I open the app it starts loading and then crashes. I have this on my samsung tablet and have no problems but it is crashing on my iPad Pro 2018. I love philo but it won’t work on my iPad!
The guide on mobile should be stream lined. The thumbnails do not help matters it would be better if it was listed with bigger fonts. Thank you for a wonderful service.
Um no 1/5
This app is horribly constructed. I canceled my subscription two seconds after making it because the app literally didn’t work
Really like this app 4/5
I just downloaded app last night and I love it just need nbc,abc,cbs, and fix on there it would be perfect then 😀😀😀😀
Ok, but no support for airplay / dongles 3/5
I find the navigation and such ok but a little odd. When you understand it better it’s fine, but then it’s just not a con.
I was going to use this with my phone and adapter to show the video on my tv, but no luck. Looks like they don’t support it. I think it’s funny I can just use an Apple TV on my tv and it works fine, but I think the video rights guys need people to pirate a little more before they get it.
Cancelling... STILL no ability to cast to Chromecast 1/5
The channels I care about that I subscribed to Philo for are actually on AT&T WatchTV as well. Since the AT&T app supports casting from iOS devices there’s no need for me to waste any more of my money on Philo.
Catch up or get left behind.
Great channels but needs to be Ad Free! 3/5
If we have to pay then why are there ads? I feel like this service should be ad free since it’s a paid service!
Even if I save the show and want to watch an old episode I have to watch all the ads.
Tried for a year, not worth the money imo. They have like one or two channels that others dont. For instance, comedy central and i think Mtv but u have pay extra for that, Yikes lol. Works as advertised though but yeah I'm gonna stick to youtubetv.
Great service 5/5
By Candyjungle 135
I had an issue with a charge that was handled well by the customer service representative. I was refunded the extra charge. Overall the all is affordable and it has a great variety of shows.
Great app 5/5
I got it for the trial and I was hooked! Great channel selections and great price. I totally recommend Philo! I do wish it had some news channels so maybe they will get some but y’all Philo is still worth it!
Great tv 4/5
By Ricky Lee Hogendorp
Love this if you don’t care for local tv stations and sports but just want simple tv. The user interface is great not too cluttered and to the point. The only thing is I use two iOS devices my iPhone and iPad and It doesn’t have a guide. It would be nice to have a guide and a guide with the capabilities of having the option of having ONLY you favorites in the guide and all the non favorites off. Please add this feature for iOS devices.
Forced commercials are a complete turnoff. 1/5
If this is wire cutting, no thanks. I’ve only been using Philo for a few hours but the fact that you can’t skip commercials is an absolute deal breaker as it completely negates a dvr. I’d rather pay for cable than this.
Top of the line! 5/5
By Tiny Ediy
Customer service is at its best with this company, keep doing great and keeping your customers happy with the phenomenal work you do, thank you for your help!
TV STREAMING 1/5
Can we get the casting to tv option back available I liked watching Philo on my tv by simply casting it ...don’t wanna cancel but the casting option is very valuable
Philo is outstanding. It has all the channels that I need. For the price I can afford. Thank You! FINALLY! A streaming service that doesn’t add all sorts of channels you don’t watch for an affordable price. BUT I was wondering if you will ever have a NEWS package? My husband needs FOX business and FOX news. Will it ever happen? I would pay the extra 5 dollars for that package just to make him happy.
AND what happened to the guide on ipad? I had one when I did the free trial. Now I can't find one now that I downloaded new app.
About the news channels that I mentioned I was just thinking of adding them as an ADD-ON feature. Like other streaming companies offer. A News Package as they call it. So there is no extra cost to your customers except for the ones that want that package. Like a sports package which I could care less about but others might like it. So those people pay extra for a sports package and the rest of us don’t have too.
This is the reason I signed with you. I am tired of paying for other peoples stuff. When I don’t watch sports or HBO or music ETC. THANKS FOR YOUR HARD WORK! So far I am very happy with the service.
Regarding this new update : So far I really like it! Thank You for all that you are doing.
HOW IS THAT NEWS ADD -ON OR PACKAGE COMING ALONG ?
I WILL PAY EXTRA FOR THAT!! THEN YOU WILL BE MY STREAMING COMPANY FOR LIFE. RIGHT NOW OTHERS OFFER THE EXTRA ADD-ON. I REALLY DO NOT WANT TO LEAVE YOU. PLEASE HURRY! BUT YOU ARE DOING GREAT. I LOVE PHILO.
The app has stopped working 1/5
The all is down right bad and needs an update. It’s stopped working for me. I can barely log in it take 5-10 mins to load on my iPhone XS and it won’t play live tv. The customer service is equally as bad. All the say is to delete the app and reinstall it and the whole time they are talking to you like your stupid!
Great on iPhone THE WORST ON APPLE TV 2/5
this app works so well on the iPhone, but Apple TV is another story. The app on my Apple TV doesn’t actually work around 90% of the time. I’ve had to uninstall and reinstall the app 5 times and it’s extremely frustrating. The most common error message I’ve gotten is “error, this video has taken too long to load” even though it only tries for like 2 seconds and than it just closes out. This is one of the three error messages that I consistently get multiple times a week. Sometimes it won’t even let me watch a show that I’ve recorded for days after the recording - with no error message either, it just won’t show the video. It’s so frustrating to pay so much for a streaming service that doesn’t actually work 90% of the time that I want to use it. Definitely needs some work.
I need a guide 4/5
Great app on IOS, However I’m in need a guide that i can scroll thru.
By Matt AKA Danja
Works great, price is good. But where is the guide on the mobile app???
I checked both Philo and YouTube TV to see if they had the same commercials during the same programs. The only different is Philo tells you that’s it’s a advertisement and YouTube TV doesn’t.
Does not support chromecast
Great value 5/5
Could you add chromecast support?
I was very impressed with what Philo portrayed themselves to be as far as watching whatever you wanted at any given moment, but soon after became extremely disappointed. I started my free trial and within minutes of looking at all the channels and different shows / movies selections that they have, I was ready to go all in a pay the monthly fee for the service. Yet, while scrolling attempting to select various shows and movies I noticed that you can only watch certain films and tv shows whatever day they are set to air. Although that was a bummer to me, I proceeded to watch whatever that had on “Live TV” yet while watching the show there was a constant lag / skip every couple of seconds. I even went as far as trying to watch a movie that was available on “Live” yet still had the same issue. If these problems were fixed it would of been a 5 star review, but I was extremely let down.
Great Deal! 4/5
Just started 7 day free trial. So far seems like an awesome deal! Thank you! My one disappointment and hopes for their & my future is that you all add the Syfy Channel. Then this would be amazingly perfect! Again thank you!
Great channels 4/5
I love the selection of channels I get with Philo! There are so many that I can’t get with some of the other streaming apps. My only disappointment is that the others I can hook my phone up to my TV with an HDMI cable to watch them but with Philo, I’m not able to, so I end up watching on my phone. I don’t want another device (Roku, Firestick)to have to pay for to be able to watch on my TV. I hope HDMI will be an option soon with Philo!! Then I would be able to give 5 ⭐️!
Iphone & Tv apps not easy to Maneuver 2/5
I don’t like how the live view looks on my iphone. There should be a guide not just pictures of all the shows that are on at that time. It’s not easy to maneuver through this app and the tv app isn’t either.
A little confused 1/5
I was supposed to be given a 7 day free trial but the money was taken from my account just after a day :/
Needs more channels and less commercials 1/5
Not competitive with channel lineup and garbage long commercials.
It’s alright.. 2/5
There’s to MANY commercials!! Don’t get me wrong there’s good content but there’s just to many commercials not worth paying $20 a month.
Great value , great image streaming quality..some issues 4/5
Loving Philo. It’s the best value out there. I don’t watch sports or news that much and this fits the bill and keeps cost down by not having those. It’s almost perfect except for the occasional error messages while streaming with the Apple TV app. I have tried installing / uninstalling etc and still get the errors from time to time. Hopefully this gets fix in future releases.
Get it together 1/5
If Philo didn’t have MTV no one would use it. Constant down time. Getting bumped out and having to get back in. Slow response. Poor navigation when viewing series pages and more. Just lame-period.
Perfect for me just one big request! 4/5
By Jadia S
Love the content for the price. Since I don’t watch sports and news etc. it’s nice to not have to pay an arm and a leg. For them. Also it seems like they fixed the closed captioning issue with fire tv. There is only one feature I’d really love to see! That is pip picture in picture ability on iPad. All the paid streaming services usually allow this and I’d love it for multitasking while watching a show. Otherwise all is what I’d expect from this type of service.
Great but 3/5
It’s seems like a great alternative to sling or direct TV etc, but the advertisement are way to long. I mean 2 minutes?
Great alternative to much higher priced streaming services 5/5
If you can live without sports, this service is a great alternative to the other much higher priced streaming services, like Sling, youtubetv, or ATTNOW. Their lineup is great. I supplement Philo with espnplus for the limited sports I need.
There’s an issue with the app 1/5
Please fix app I can’t use it 😩