Good +/- 3/5
The overall app is easy on the eyes and relatively intuitive except for the very first screen with a present you with a dial clock. There’s not much instruction with that and I’m still not very sure as to its purpose. When using the app with the Apple Watch I find that it’s relatively easy to start. It would be nice if there were alternate charting methods available such as pie charts or graphs charts. The block chart doesn’t really give you the whole story of REM, light sleep, deep sleep etc. at least in a way that I can get my mind around. I feel like a peek line chart with heart rate graph would work so much better. Everyone has different ways they can visually grasp data and alternate charts would be very helpful.
Shopping for new app 1/5
For several years this was my very favorite app tied to my Apple Watch. I urged people to use it and really enjoyed so many features. Every update seemed to make is worse.
The snooze function didn’t work for a long time, now is better, but is so glitchy.
Used to be able to start from watch or phone - now has to be by watch.
I change the alarm time on the phone and used always immediately correspond ont he watch, now about half the time it doesn’t change on the watch or goes to some other unselected time. Have to change it several times to make it stick.
Used to always immediately update phone with sleep stats once its “woke” and now doesn’t update phone unless I close the app and restart in on my phone.
Last few months my sleep stats are abruptly and drastically different (much worse) than years previous. While its possible that my sleep has deteriorated (even pre-COVID) - I don’t have any trust in the data any more given all the issues.
Useless without an Apple Watch 2/5
Paid for the full version and have been pretty disappointed for over a year now. Horrible AI to understand when you are awake vs asleep. I can imagine that it’s determination between light sleep and deep sleep is little more than a guess. You can get HR data into the app from any smart watch that connects to Apple Health (my garmin works fine -fitbits don’t allow this) but I don’t see any changes in its sleep stage timeline from before HR is included in its data. Not worth the paid version in my opinion.
Crash glitch! 3/5
There’s this weird bug that happens when you leave the app while it’s on, or even when you lock your phone while it’s on. Fix it! Please! I’d like to use it without leaving my phone on all night.
Love it 5/5
I have been using this app for years now. I love it but recently it has totally stopped recording my sleep. The audio which I would love to use has absolutely never worked. So, I would say this app is worth it when it is working.
I’ve tried this app for a couple nights now. Not one single bit of data was collected. I wore my watch both nights and tried automatic mode and also tried entering in my Sleep start. Still Nothing. I went through the entire set up again to make sure I allowed all Permissions, still nothing. The interface also takes a minute to figure out. Cancelled my subscription and will continue to look for a better sleep tracker. I really wanted this one to work but unfortunately it didn’t.
Not very accurate and the free version very restricted: expensive otherwise.
It never worked 1/5
It never worked even though I did everything the help desk told me to do but it never worked!
Tried it 2/5
Tried it, liked it, paid for the upgrade and all of a sudden it stopped recording and would get stuck on screens. Like the watch and phone were not syncing. After a week canceled the subscription .. what a waste.
Nor for me. 1/5
Lousy app. To view history you have to pay. Other apps are not similar and record sleep much more accurately such as sleep++. I have had a fit bit and the the sleep++ that record my sleep pretty close to each other while pillow was way off in comparison. I saw no value in paying for what is free.
Automatic mode doesn’t work, and “smart” alarm not smart at all 1/5
The cool thing about this app is it lets you see your sleep phases and how long it took you to sleep. But besides that, lots of the key features don’t work.
I tried the automatic mode a few times and not on a single day did it work. It thinks I didn’t sleep at all.
The smart alarm either wakes you up AT the time you set it, or wakes you up 30 minutes before you want it to! 30 minutes is so important to my sleep and I don’t want anything, especially a app designed for sleeping, to take that much time away.
Also when the alarm goes off it’s super hard to turn off. I had to turn off on my watch, go to my phone because it’s also ringing, then turn it off on my watch again. The UI is not very clear on Apple Watch. It’s not obvious what the time you set means and even what “start” means.
subscribe or else 1/5
This app seems good. Basic but good. Then you try and look at any of those basic features once it records you slept only to find out that you must pay before it will let you access even the most basic stats. Skip this one.
It’s ok but could be better 3/5
I relied on my FitBit Sleep Tracker and really loved it because it had a screen which showed a running report of daily sleep stats. In this app, I don’t like having to click on the monthly calendar to review my sleeping habits. I’d like an option to look at a running report that shows the entire SLEEP history (not details of sleep vs. cycling or heart rate). I’m interested in what type of rest I’ve gotten over time.
Didn’t record sleep last night!!!
Has don’t this before! WHY?????
Great until it wasn’t 3/5
By Let's go PJatO
When I first got this app it was great. I was so happy to find a sleep tracking app that worked with Apple Watch and didn’t force you to pay just to track your sleep. The automatic sleep detection was absolutely awesome. I loved the interface. It was annoying how you had to buy the premium version to see your past sleep data, but not a deal breaker. But then one day the automatic sleep detection stopped working. I would wake up and eagerly check the Pillow app only to see that it didn’t collect any data. I thought it might be a problem with my Apple Watch so I went through all of the steps to make sure it was detecting my heart rate, had permission to collect data, etc. none of that worked. I turned off automatic sleep detection mode and put it to manual. And it worked! But as I was checking my sleep data in the morning I got a low battery alert on my phone. My phone that had been at 100% 7 hours before was now at 14% without me using it. I also quit all of my apps before going to bed. This also happened the next few nights I used manual mode. I can’t help but to think that that is the cause of the power drain. I don’t have a place to plug my phone in overnight where my phone can still be in range of my watch, so this is a problem for me. I’m going to try turning automatic sleep detection back on tonight to see if it detects anything/if it was just a glitch. Aside from that, the app is really great and I would really like to keep using it.
Stopped working 1/5
Stopped working for me entirely just says no sleep season detected
Doesnt work 1/5
By Country Cowgurl
I downloaded pillow 2 weeks ago and I just been testing the free version, it has not read my sleep pattern at all and I allowed all permissions. Disappointed
Automatic sleep 1/5
By Jayna KW Palmer
What is the point of having an automatic sleep mode if it doesn’t detect any sleeping? I could track my sleep on my own if I have to start tracking when I lay down and stop when I wake up on my own. What a waste of money😠😠😠
Deleted after 3 days 2/5
It took me 2-3 tries everytime I wanted to start a sleep session from my watch. The app would quit or wouldn't be connected to my phone when everything else was. And sometimes when I did manage to get the session started when the alarm went off I couldn't end the session and it ended up recording an entire day as a session with like 8hrs of "awake" time. Also kept shovimg premium down my throat... I get it, you want us to buy it but at least let me check if the app works. Other than all of that I guess it has a good looking (yet slightly complicated) UI. It has some good features but sadly I never got past the apps malfunctions to be able to try them.
By Walkin after midnight
Not sure how accurate the app is. There have been times I was wide awake, and it tried to tell me I was asleep. Makes me question the validity of the data.
Great Customer Service, Poor App Performance 3/5
By Sleep Starved in Tucson
I have been working with Customer Service for a few weeks now trying to get the app to properly review all my sleep. The app is not catching my sleep after having to use the restroom in the middle of the night. Unfortunately I will be off loading the app. Again Alexandros has been awesome in trying to troubleshoot the issue. He gets 5 stars for effort.
Can’t figure how to set up. 1/5
Send instructions or cancel account.
Worked for a while. Update destroyed it 1/5
Worked fairly well. Not flawless but good. Has everything set to back up to iCloud and had to do a wipe. 3 months of data gone. There was small portion still in apple health. Now with the update it’s not sending anything to Apple health unless I actually view it in the app and sometimes not even then. The accuracy also probably went from 80% to less than 30% and not even working half the time. I’d rather just charge my watch.
Apple Watch S4 and iPhone 11.
Bye bye 1/5
affirmations sleep detection didn’t work after 4 days. bye bye dumb app
Nothing but good things 5/5
I think every one with an Apple Watch should use this app. I studied the different sleep cycles for my upper devision psychophysiology class/labs, and this app is literally the best sleeping app compared to ALL others. This shows when your awake, in light sleep, deep sleep, and even rapid eye movement (REM). I would recommend everyone to use this app. It gives good results, and you can export your sleeping data into a database and check sleep patterns yourself! If you’re looking to track your sleep while giving true, scientific tips to improving your sleep, this is your app. You can send diagnostics to your doctor to actually take a deeper look into your sleeping patterns and tell you really interesting things about being an owl or a lark (otherwise known as early bird).
~Zack B. BA graduate 2020.
Not worth it 1/5
Unless you pay, you cannot access any data. So basically each night you are just turning your mic on so someone in the inter webs can hear you sleep.
Editing articles 4/5
Love the app, but you may want to consider someone to read through the articles before publishing. I read through them today and there were quite a few errors.
Worked for two nights in two weeks 1/5
By Sergey Saks
Some issue with offline mode and drains my watch battery. Subscription? Never. Uninstalled.
Last update causes major bug 1/5
Just to update, still the worst app. Doesn’t track sleep accurately. It’s Apple Watch app is difficult to use. Wish I didn’t jump straight into a year subscription like an idiot. Don’t waste your money.
So twice now I’ve used the alarm function on my Apple Watch and after turning the alarm off the app apparently continues to think I’m sleeping. In fact it thinks I’m sleeping ALL DAY LONG. Now it does have me as awake during the day but it drains my battery and just doesn’t track right. On top of that I can’t turn off the sound again and wake up only to the haptics. I regret getting this app and even more so regret paying for the subscription.
I’m just about 3 days into using this app. One thing that doesn’t make sense to me if why I can’t use the smart alarm on my Apple Watch during automatic sleep tracking mode. Then when I set it up for manual mode, when the alarm goes off my watch screen doesn’t turn on to turn it off. Neither did my phone screen turn on to give me an option to turn it off. The layout compared to other apps are much easier to read. I like the look of the app. I’m just having a hard time being willing to pay for a premium subscription because I want the automatic sleep tracking with a good smart alarm that wakes you gradually. And it would be nice to turn off the alarm easily.
I like it, but 4/5
If I wake up to use the bathroom it won’t monitor anymore. It’s showing me getting like 3 and 4 hours of sleep when in reality I’m getting 7 to 8. I’m not sure if I’m doing something wrong or what. But that’s the only thing keeping me from upgrading.
records nothing every 3rd or 4th nite!!! 1/5
By ASCH PATSY
Seems like it is accurate about 1x per week.
Smart alarm doesn’t work 3/5
The alarm just goes off at the time it’s set at everyday, even if I’m already awake. It’s supposed to wake you when you’re in lighter sleep but I think it’s a lie.
Suggestion Feedback 3/5
Ability to calculate your average sleep percentage for different periods for example an average week percentage.
Never works 1/5
Wear my watch every night. Hasn’t recorded a single sleep session in about a month now.
Not working anymore 3/5
By Gregor the Mountain
This app was great until I updated my phone... it hasn’t recorded one session in the last month.
Unbelivablr Sleep interruptions 1/5
My sleep physician is shocked about data not comparable to sleep lab data! Home sleep evaluation is next!
waste of money 1/5
no auto tracking. yuck
You really don’t explain how to use this 1/5
By foxy jaimi
This needs more work this has been hard to work with not sure how to use yet it did not record , and it’s does not work very well yet I would have subscribed but it still needs work.
Let me know when it is running better I will try again then .
OK App 3/5
Doesn’t give you much you don’t already know. I have about a 80% sleep quality. I don’t know what to compare that to. I guess if it drops to 12% it would tell me I slept 72% worse. But I’m sure I’d know I slept badly anyway. My heart is already monitored by the watch.
Interface is awful 2/5
The interface is not intuitive and many times I can’t get the app to work from my watch when I want to sleep. I regret this purchase.
Too buggy 1/5
My alarm time keeps changing during the night when I use my Apple Watch. I have followed all the set up instructions to the letter. The phone and watch display 8:00 am. The alarm goes off at 5:27 am. I mean at least it’s earlier than later but an alarm app is useless if the alarm doesn’t go off when you set it. PS- this glitch happened two days after the free trial was over.
Big Fail 1/5
Time is always wrong. No way to correct it. Auto detection of sleep is always wrong. Waste of space on phone. Wait until Apple has system app.
It’s better than nothing 3/5
I appreciate having some data. However, there are a lot of challenges with the app. The sound recording isn’t working. Sometimes the automatic setting does not work and I have to turn it off and on to jump start the app
Awful does not do anything or explain anything
Buggy? Limited. 3/5
It’s lousy that you aren’t allowed to look at previous day’s individual sleep cycles without a subscription. Any time you try to swipe to a previous day, it wants you to pay. Also I tried the recording feature last night and I started and stopped the sleep cycle manually, but the app continued to access the microphone the entire day and didn’t even save an audio file from the cycle. I thought maybe it had to do with cloud syncing so I gave it some time, but eventually had to revoke permission 12 hours later to get it to stop. Not cool.
Best App for Sleep 5/5
By credit 8-4-18
Way off 1/5
This app is way off. It said I am in bed for 3-4 hours in the middle of the night, but even if I can’t sleep, I am in bed for 7-8 hours.
I generally doubt the accuracy of the sleep analysis, which often does not match what I know (times I remember dreams and waking). Weirdly, the recorder reacts to every car driving by but not my husband’s snoring. Also, can’t seem to edit the time in bed (forgot to hit “start” - it invites me to edit, but then frustratingly wont let me change it). But the alarm clock is GREAT - can set it to try to start when you’re relatively lightly asleep, and then has a gradually shorter snooze time.
Update: except that a good percentage of the time when the alarm goes off, I can’t easily turn it off. Sometimes the app is right there, just need to tap it, or even just shake the phone. But sometimes it’s a thin bar in the top of the screen I have to tap first. And sometimes I can’t open it at all, and I’m wildly pawing at my phone as it gets louder, trying to turn it off before it wakes my husband. Today it wound stuck on some other things about tracking what other variables affect my sleep quality, until I turned the whole app off. So much for a snooze timer and gentle wake up.