It used to be great... 2/5
I have used this app for years to track my sleep quality, but it seems with the newest update that it doesn’t work anymore. I press start and place it face down on the mattress. When I wake up, I turn it over and it’s as if I never hit start. It has done this every night for over a week. I really hope I don’t have to go looking for a new app as I paid for the premium version of this one. 😔
Horrible App. Useless unless you purchase it. 1/5
This app is useless.
Very good app, but having problems lately 3/5
I’ve been using this app for so long and I love it! But lately, my phone has been getting very hot while the app is on in the background at night... it only happens when the app is running, and I’ve deleted the app and redone loaded it but it still heats up my phone to the point of hurting my hand if I hold it for too long
My phone heats up so much when using this 1/5
I’m using an iPhone X and man it heats up so much like it’s gonna explode when I use this app during night. The power consumption also keeps my phone from charging to 100%. Usually it stays around 97% although I charged it for the entire night. Awful.
Doesn’t work well 1/5
Yeah do you have a hand this app is awesome and the fact that it works With the watch as well as perfect if only Att knew how to tell time. I go to bed at 9:30 and wake up at eight and it tells we have had three hours of sleep or 7×4. Now we all know when we’re up for a big amounts of time. I have been using this app for several weeks and is yet to even come near what I actually was sleeping. For example it says I woke up at 6:30 AM when the time was actually 8 o’clock. Teacher to tell time and it will be a great app
Love it 5/5
This has helped me so much with my sleep. I can monitor nights when I can’t sleep and figure out ways to improve my sleep
Great app! 5/5
I think this app is really helpful and FUN. I can really connect to the app and it is very user friendly. It helps me track how much sleep I am getting.
This is the worst. It comes up with an app purchase screen and won’t let you do anything till you make the purchase. They should warn people that you can’t use it unless you spend money
Works Great! 5/5
I have been using this app for 2 years. Very happy with it.
I have purchased pillow premium. I find the app essentially unusable.
Most of the time it either completely drains my Apple Watch battery or seems to record nothing. I don’t understand half of the settings. Not user friendly or useful.
Free Version Quite Limited 2/5
I don’t like the fact that I cannot view my sleep results from previous days without paying. Sometimes I forget to look at my sleep stats when I first wake up, after midnight, you can no longer view results for that day. Sometimes, I don’t get home from work until after midnight, so this is quite inconvenient. As for accuracy, I have only used the app for a week and have been pleasantly surprised at its ability to detect when I am sleeping or napping. I must have had a nightmare one night as my heart rate jumped from 55bpm to 118bpm. Pretty neat to see this, just wish I could view these results for free, for longer than only hours.
Update: After using the app for about 2 weeks now, I notice that when I get up to use the restroom in the middle of the night, sleep tracking stops and restarts as a new entry. Sometimes I have 4-5 entries for 1 night of sleep. Inconvenient. In response to what the developer commented, I still stand by my original review and DO NOT see great value in the free version, since you can not view more than one day of stats/any history.
Not reliable. Got up at 7 and the app says 8:30. This has been going on all week
Great app! 5/5
By Aivon V
I was so surprised my first time using the app. It showed me the time asleep and the best times I was able to sleep peacefully. I highly recommend the app if you’d like to see some accurate sleeping charts.
Missing some data 3/5
I have had several times that it missed when I got into bed. Shows I got to bed a few times 1 - 2 hours later than I did.
Don't wont 1/5
Never track sleep
I’ve had it for 2 days. 2 days it said I slept past 8am. I get up at 4am and I am immediately very active for the remainder of the day.
Messes with my Apple Watch 1/5
Since I started using the Pillow app I was only able to get it to record a sleep session in full mode with heart rate, sound, everything only once or twice. Mostly what happened is all the data was there on my watch but it wouldn’t sync up with the app even though the app had my heart rate data. Then my Apple Watch started acting funny every time I tried to use pillow with it...the next day my watch wouldn’t track the red activity ring, only the green exercise and blue stand ring. I had to go through multiple resets turning the fitness tracking on and off. I tried for many nights following all the instructions to have the watch and pillow work properly but to no avail. After a couple weeks of annoyance I gave up. I’m bummed I spent 4.99 on this app.
Stopped working 1/5
By + The DoctorDonna +
The app was working fine until the second week of June, then the automatic tracking stopped working.
Not worth $5, but there is no way to know that without buying since there is no trial. 5 minutes after buying I decided I didn’t want it/ wanted a refund. Apple said I don’t qualify for one with no reason or option for disputing. Uninstalling the app out of spite / I feel ripped off.
Didn’t want 1/5
I didn’t want the app I deleted it and still somehow my credit card was charged today!!
Only 2 things automatically should be taking off every 20th that’s extra storage and my Breethe app to help me mediate....
I’m extremely disappointed and upset that it didn’t Undownload like I had pressed!
Please fix this!!!!!
I didn’t want it I don’t want it I was just browsing and had deleted it off my phone yet somehow I was billed
NOT AWAKE! 2/5
Something happened and sleep cycles not recording accurately for over a month. Was really good at first.
I want to love this...but its not possible 2/5
I love the idea of daily sleep analysis. I have downloaded the free app and after 21 “free” sessions with aggravation of trying to read results while dodging the constant pop-up asking me to buy, I just can’t make myself invest the money in something so inaccurate.
I have an apple watch, so it is getting readings from that most nights. Occasionally I am charging my watch over nite but have tried to keep my watch on so I can “test” this app. So, sometimes I have it off and next to me.
Last night my watch was charging. I slept with my watch next to me, on the bed. And I get the included print screen for results? The time recorded is likely interrupted/stopped when my spouse came to bed. Then, nothing?!?! This phone was literally under me and my spouse is a wild sleeper so the fact that NOTHING was recorded is a bit crazy. I often wondered in the past if the pillow recording was my spouse moving and not me?
I guess I’ll look for another app and see if a competitor can earn my “premium” payment. This one I can not justify and find it hard to understand the reviews of how great it works for others.
A ripoff 1/5
Cannot share with wife in icloud. Paid for premium expecting to both share. Would have never done it if I had known we each had to buy it. Very disappointed. They could refund me so i could repurchase from app store, but no such offer.
It’s just ok 3/5
By Slick slotter
I like that I can see my heart rates and my different sleep cycles. I can’t hear my recordings... they are grayed out. I know it recorded, but won’t allow me to play the recordings. It’s frustrating.
Inaccurate analysis and not intuitive 1/5
Title says it all
Almost the best 4/5
By Little Fox 7
I love everything about this app except for the fact that if I hit snooze it wakes me up an hour and a half later. I’m surprised I haven’t been fired yet
Was working till recently 3/5
I liked this a lot when it was working. Recently, when I try clicking “start” on my watch, I started getting a pop up saying that Bluetooth has to be turned on on both devices, and the app has to be open. Even though both of those things have already been done. You guys had a leg up over Sleep Cycle, since you allow the watch to do the actual tracking, but now that doesn’t work 🤷♂️
Please add weekly or monthly averages 3/5
It took a bit to get used to this layout va the Fitbit I was used to looking at but I greatly miss seeing how my sleep categories each night compare to my running average.
The info is great but it’s always just a snapshot of one night when there is all the data available to put each of those sleep categories in context to how you have been sleeping.
Please add some trending info ASAP!! Then I’m a huge fan!
It’s ok 2/5
I’ve used it a few time and for a notification saying pay 4.99 and get the extra features basically one was records your sleep sound but line always has zero what was the point of paying for it when literally nothin is different then the free version
Measures time of sleep inaccurately 4/5
Appears to record sleep patterns accurately, but regularly shows time in bed earlier than it should be. Last night it showed me in bed 55 minutes before I did my last ‘stand’ session.
Bad detection 1/5
Does not work
Resets itself and does not default to auto 1/5
My Garmin watch had auto sleep analysis by default. With this app I set the function to Auto and expected the app to automatically determine my sleep patterns. Low and behold I go to check my sleep a couple days later and the app no longer shows auto selected. And of course captured no data. Uninstalled this app
By pillow user # 14
We should not have to always have an alarm. Like for instance, people like to sleep in without alarms. But then they can’t get their sleep results unless they set an alarm.
Not impressed 1/5
It’s not rating my sleep very well. It’s saying I’m awake when I know I’ve been asleep.
Appeared to work in the beginning 1/5
At this point, I am very disappointed in these product it data is extremely flawed it marking time asleep when I am awakes and moving around. Paid for premium which is an even bigger waste money.
Good app 5/5
This app works pretty good. I would give this app a 10 if I could for being a one time purchase over subscription for the premium.
Not capturing data about half the time 1/5
By Mike Nuclo
Not working well
Sound tracker 1/5
By absnhhdbbf cjnejdjr
They have you pay to hear if you snore and then when you pay for it never tracks the sound.
Accuracy concerns 3/5
By Dexterity challenged?!
I’m not convince this app accurately assessed the stages of sleep. I realize that is hard to assess and probably could only be determined if the app was compared to a sleep lab’s assessment, but for example it concluded I was awake for over an hour last night after 2 am and I don’t think that was the case. Your mileage may vary.
Sleeping in peace 5/5
I like the App and it has shown me how I sleep. I will say that I use this with my watch. I will try the phone in the future.
I have not used the phone yet because I move a lot in bed. So I have to figured out the best way to secure the phone from sliding or moving.
Why can’t I have both 3/5
Maybe I am using it wrong. The downfall I see with this app is I can’t use the automatic feature and have a smart alarm with the watch at the same time. I don’t want you to have to set an alarm every night when I’m going to bed.
Couldn’t get it to work the first couple of nights. Then when it did work, it said I had 0 sleep during the night.
Not reliable 3/5
By Savannah Customer
I bought the premium and it was working pretty well for a few weeks. The last two nights, it didn’t record anything, said it wasn’t able to. Nothing has changed on my phone or watch and I went through all the checkpoints after the first night of no data, so now two nights of nothing. I have sleeping issues and gave away my Fitbit Blaze when I got the Apple watch. Fitbit was perfect for sleep tracking and would catch every nap as well. If I wake up to go to the bathroom, this app may or may not pick up the remainder of my sleep, I think it did once or twice. I’m really disappointed.
Back to not syncing with my iPad Pro 1/5
By Evy d
For over a month it wasn’t syncing with my iPad Pro. Then one day it caught up and loaded all the sleep sessions for that month that were missing. Hallelujah, Great I thought, and changed my review from 1 star to 4 but not for long. Now it’s behind 3 days so I’m giving it a 2 star review until it catches up to the current day. I noticed an update today from the App Store. Thought they would include my issue, sadly not.
UPDATE: Back to 1 star... if hasn’t updated to my iPad Pro since 4/29. Guess they can’t figure out the problem. Don’t buy the premium version of the app.
UPDATE: ITS NOW JUNE 12. MY IPAD PRO HAS NOT UPDATED SINCE APRIL 29th. Horrible tech assistance. Never heard from them. I’m going to delete the app.
DON’T WASTE YOUR MONEY WITH THE "PREMIUM" VERSION. FIND ANOTHER APP.
I did love it, but it doesn’t work right. 1/5
By Ally Means
I sleep with my Apple Watch on, because I am obsessed with sleep. I also really like the audio part of the app. But if you run the app from your phone Watch doesn’t track your movement. And if you run it from your Watch the app doesn’t track your movements in bed.
It also doesn’t let me adjust my sleep time, it bounces it back to whatever was first recorded.
I want my money back, or y’all could fix it and fix it soon.
At least my Fitbit always told me how much I was moving around.
Not happy 1/5
The sleep times are off. Everyday it says I wake up 20-30 mins before I truly do. The app isn’t user friendly, it’s hard maneuver around. I wish I didn’t purchase the app.
EDIT THE TIMES IT LISTS FOR YOU 4/5
Automatic is fairly inaccurate. When you wake-up, edit the start/end times if they’re not correct. Otherwise it does what it advertises.
Wish the app was organized better can’t figure how to use all the features easily?!
Sleep patterns 3/5
Wish I could put my finger on the ts if sleep like you can on heart rate
Also to be able to go back more than one day to see the sleep patterns