Not Good at All!! 1/5
For no reason at all it will log you off the app in the middle of the order and you will have to start over. Then they set a limit on the amount you can order through the App but it will not tell you how large an order is that is to large. I finally got so frustrated I downloaded the domino’s app and ordered everything I wanted with out any issues. You should find new developers because your going to lose customers.
Need help!!! 4/5
Friday night; & my family decided to have a pie from the 95th & evergreen location. Order placed online and confirmed to be 15 minutes; but it turned out to be over a hour and 20 minutes before it was ready… the food was okay but Mia and the gentleman pulling the food and packing things with other prep guy in the back was handling it! 2 other guys appeared to have deliveries. ( just so it’s noted that crew is great; I don’t need to comment on the food because of what I witnessed with the crew) @ a small store such as that I think a little investment is need; it’s time. Someone somewhere better make sure they are paid well and are rewarded for it! Hats off to them!!!! And thanks Pizza Hut evergreen for showing hard work in a small outdated location!! Order #148
Poor app and poor experience. Nobody cares.! 1/5
Prices, service and attitude vary greatly depending upon location. Your mileage may vary….
By bight CB hf
I have tried ordering through this app and it kept freezing (6 times), would redirect me to a different page, made me re-enter my info 5 times and would not let me do delivery.
I mean it’s aight 3/5
I don’t let me use my Apple Pay but it’s aight
Always on time.
Glitchy & not intuitive 1/5
So slow & glitchy. Not nearly as easy to use, intuitive or detailed as dominoes.
App has errors
Why does the app ask us to tip? Is this a sit down restaurant or are the employees not getting paid well? I don’t think I’m going to order from your guys again as your app makes me feel like I have to tip your employees
I’ve ordered from Pizza hurt for years and moved a year ago since then it doesn’t allow me to use the map or my points because it says no one delivers to my location however they do. It’s very frustrating and most the time I’ll order from another company because I can use their app. You need to update your mapping
I have never had your app except any promotional codes for 7 years. Disappointed! I think I will start using another company. Not worth the extra money I pay. Food quality is deteriorating while your costs increase by triple.
Not user friendly 1/5
Apple Pay never works. You can never log In correctly. It is the worst and that is why we 9 times out of 10 just opt for Domino’s.
Not a real Pizza Hut app 1/5
This app is ran by a third party company out of the country. The hut reward options gives an error that my location doesn’t participate in rewards, but I called the store and while they do, they can not apply rewards over the phone. They said I would have to use online, which is just an endless loop of never being able to use the rewards you earn.
Scrumptious finger lickin 💦💦
Faults advertising 1/5
You really think that people are stupid, I just spend the last half of hour with your “customers service Dept.”
How do you advise on your website and on tv commercials a deal of two medium pizzas for $6.99 ea. If when you call the store to make the order they can’t fulfill it.
In simpler terms this is faults advertising.
Im sure this is not the first time you have here this complaint.
Please do something about this, you customers are a little more aware of this duchy moves from corporation.
Give your customers more credit.
By the way please be proud of one thing, I have dealt with lots of scummy companies and no one was compelled me to write a complaint as your company has.
Not satisfied 1/5
They messed up order and forgot my drink
Mismatch price 3/5
App said $23.99 but checkout was $4 more for no toppings on box dinners. Annoying no explanation of increased cost
Bad app 1/5
App issues. Wouldn’t open deals, wouldn’t accept Apple Pay. Took over 30 mins to place simple order. Papa John’s wax mins from getting my order today. Fix the bugs
Pizza Hut Rocks !! 5/5
Great pizza , but wait let me tell you about there wings there off the chain .#Wingstop
Love Pizza Hut ❤️
Complicated app 1/5
This app is constant problems. Pop ups cover input boxes. I can’t recover password.
Order Tracker 4/5
Easy process but the order tracker is almost non existent.
What the what? 1/5
For a delivery the app is demanding car type and color. I'm not the one driving, what?
Trouble 1984 1/5
Why does the store advertise that ther are open until 10pm and it’s closed at 8:30pm? That’s the dumbest thing I’ve ever seen. False advertisement!!!!!
App stole my money 1/5
By David Young Army Veteran
I placed an order and when to play via the app. My account didn’t have the full amount in it but the app still charged my card and did not let me complete the payment. Had to call customer service
terrible service 1/5
they was over a hour late. won’t answer the phone and then you can’t get in contact with anyone on the app. this is terrible service and I want my money back.
By upset may
Pricing says one thing and then you go to your cart and it’s more. Trying to figure out how 2 large pizzas for 10.99 each comes out to 25.98.
Pasta order 1/5
The pasta Oder kept changing my Oder when I would check out very frustrating
Address not found 1/5
I used to be able to easily order but now it will not load my home address.
Great food!! 5/5
By Pr Oziel
I love Pizza Hut ando the app just works great!! Búfalo wings are the best and pizzas as well!! Thank you guys!!
A pain 1/5
I would have went to another pizza place but my son begged for Pizza Hut. App kept saying Uh-oh when trying to place order. Then I called the local store to see if they would give the deal since app wouldn’t work. They said to keep refreshing my app that they can’t give the deal in store. Took 20 mins to finally order……
My review 1/5
Should let you change your option to delivery without clearing your cart
Easy to use, nice to eat! 5/5
Good pizza and easy to use app! Earn points and get awesome food for free!
Why in the world are you charging 13$ fees for a 20$ pizza. Thanks for pushing me over the edge. I will not be buying pizza ever again from Pizza Hut.
Unable to look menu up online
This location always does a great job!!
Where’s the crust flavor finishers??? 4/5
Hut Favorite was awesome so why can I not add the flavor finisher when ordering? Not happy!
The best help 5/5
Sonia at Marlow Pizza Hut is awesome. She truly cares for her customers and is awesome at assisting anyone who needs help.
I used to love this app cause I can customize my pizza exactly how I want it and wouldn’t have to worry about coming home with my pizza not made correctly now that the app doesn’t have the “No Sauce” option I always have to call ahead and tell them to not put sauce on my pizza it is very annoying and hope this gets resolved asap
Just flat doesn’t work 1/5
Can’t even complete the order. It keeps asking for a car description and color. Amateur hour over there.
Awesome food! 5/5
Love this place
This app won’t even open.
The App 😵💫🙀 1/5
Ordered on the app 3 weeks ago and it worked fine. Now it won’t take my debit card Same info and I’ve deleted and re downloaded it 3 times wth Pizza Hut ? I’m starving. 🍕🍕💀
Easy & Quick 5/5
Text isn’t showing here.
Um um good 5/5
Love it I love I love it
Pizza Hut has down sized their pizza and wings. Paid over $50 and I picked up. Never again! 1/5
Went to pick up my pizza and wings from Cox rd location
Uh lemme get uh 1/5
Tried to order two separate times, it won’t let me check out. For some reason it keeps emptying the cart so it fails :/ bruh