Not the most intuitive 4/5
Overall not a bad app, but not really intuitive, moving from screen. Seems that there are other ways to move through the order and those ways obviously don’t work. Which is really frustrating but eventually you figure it out.
This app is absolutely garbage. It says places are closed when they are open. Has the loading circle forever when you pick your address sometimes and I haven't been able to successfully order a pizza on this app in half a year.
Great App! 5/5
Love it! I orderand I see the progress through delivery and I don’t have to call! 😊
Bad bad bad 1/5
Used win the past with out any problems. Now for the last 5 times I have tried to use the app it freezes! So i just downloaded the Dominoes app and ordered from them.
Doesn’t work 1/5
Ever since the recent app update, the app stopped working. I’m no longer able to order anything. Can’t even select a Pizza Hut location. Useless app
Can’t order 1/5
I can no longer order through the app
Good app great pizza 4/5
This app works well. Got my pizza as ordered. Wondering why I did not get my points. Ahh well. I'm full now. :)
Tired of this app 1/5
Every time I try and order at a hotel it just tries to verify address and never goes past that screen.
Tracker goes away can’t get it back. 1/5
Ordered with phone. Tracker came up. Phone went to sleep track went away. Can’t get tracker back on app. Poor app design.
Back Button 3/5
Love the app... but you should add a back button so it’s not so hard to navigate when you mess up.
Can’t even order a pizza 2/5
This app is so glitchy that it won’t let me select a location. I have to re download it to even place a order. Hope it’s worth losing money to your competitors with competent apps.
New app "update" 1/5
This is awful, I can't get it do go any further than "Order Now", won't let me see the menu, when I selected "Re-Order" it did nothing but had the forever circle likes it's trying to find something. I don't know what you did in your "Update", but please just put it back the way it was, at least it worked then.
Wrong location glitch 1/5
By Joesph seed
How do you like driving to the store on the other side of town instead of the location that’s closer? Use this app and find out! I clicked on the location 10 minutes away and it sent me to the location 40 minutes away. So not only did it send the order to the wrong location, it also means that the pizza I paid for online is going to be cold when I get home. Just use the dominos app it actually works like it should.
By Katheryn C.
This app is trash. As soon as I hit select location, it does absolutely nothing or three app closes. I'm not able to order anything at all.
When I tried to order through the app and put in my location it’s says no Pizza Hut location near you but when I look up the locations of the store their are 3 near my location. 2 which are 10 min and the other is 11 min and I have ordered multiple times, don’t know what’s wrong but fix soon
Five star gang 5/5
Makes ordering easy.
Broken! Always unusable! Months and months!!! 1/5
By Palpador Lupador
I try to get delivery and it never moves past trying to verify my address. I can't get pizza from you. I've tried probably 20 times over the last 6 months. You people should be fired!
Can’t get the online order to ever work for Paragould store
Pizza Ratting 5/5
Best I’ve ever tasted
Not acceptable! Someone is not doing their job! 1/5
I typically use my computer to order pizza, but tonight I opened the app, logged in, picked “carryout” and it asks me for my zip code! You know my zip code and my store because I LOGGED IN! Why do I need to enter anything? Why am I not presented with my normal store and then asked to confirm that I want to use that location? Someone designed this app poorly and I can see that other reviews agree. No excuse for this in 2018 Pizza Hut. I’m now so ticked off that I’m ordering Chinese.
Worse pizza 1/5
By 4 Cliiff
Hands down pizza has horrible pizza. When your nine year old says Dad I can’t eat this because it is to greasy and doesn’t taste good, you know the pizza has fallen off the wagon. Easily the former industry leader has fallen behind the rest.
Crashes and freezes 1/5
For the past several months, the app freezes when you click Order Now on the screen where it shows your local store. Have had to resort to using full website. App worthless
Cheap App 1/5
Lacking all sorts of polish that should be expected from an App that accepts your credit card info. Pay at the store.
Been glitchy for months 1/5
By Texas Sunshine
I can’t remember a time that it worked. I can never get past the the location screen. I update it often in order to see if it will finally work and nothing yet. It definitely steers me right to Dominos because their app is easy to use and mostly glitch-free. Have your app team do some serious testing because the app has some fundamental issues.
Doesn’t Even Work 1/5
By Big Red 1247593
This app is a pile of hot garbage. The app hasn’t worked in months, you can’t even call it an app anymore because it doesn’t do ANYTHING. Open it up, choose delivery, hit order now once it finds you a store with your saved address.. and that’s when this “app” stops working. Nothing happens.
This has been going on for months and they obviously don’t give a crap. Go find real pizza in a place you life. Don’t support this bull****
One of the worst apps I have 1/5
Good looking app, with buttons that don’t work. I use the app on an iPhone X and and iPad Air, and they are equally buggy.
Best example: when I try to order carry-out, the button for “select location” doesn’t do anything - so I have to do it in browser, which works just fine.
Good but the app say not delivery 😡😡😡😡😡 4/5
No customer service 2/5
No one answers the phone at local store!
No ability to change or cancel an order!
Consistently bad 2/5
Always freezes. If I want to order from Pizza Hut, I have to go to the actual website to view the menu and then phone in the order. Because of this, I instead order with Domino’s or Papa John’s. Way to go Pizza Hut! You’re inattention to this matter drives customers to your competitors.
The pizza is always hot and correct when delivered !!!
Pretty good app. 3/5
I’ve used it many times. A couple times the online store was not responding. Also the app pauses your music if you’re playing it.
Can’t select any stores. 1/5
Loved this app. Was the main reason we got Pizza Hut. Now I can’t even select a store which means I can’t order...at all. Guess I’ll go to a different place with a working app
Useless, cannot place order 1/5
Even when logged in, this app doesn’t allow you to enter an email address which is required to place an order. Therefore one of your competitors are about to get the $30 I was about to spend at Pizza Hut. Deleting this worthless app in 5... 4... 3...
Try to place an order for delivery. Select saved address. Local store found. Click order now button. APP LOCKS UP. In fact, every way I've tried to place an order results in the app locking up. Guess I'll have domino's.
When it works. 1/5
When the app works it works well, but it gets stuck with terrible wait times and buggy screens constantly.
By Katya Sedai
Please make your application mor accessible for blind/low vision users
Where’s stuffed crust pizza 1/5
Why can’t I find regular stuffed crust pizza?!
App doesn’t work on iPhone 1/5
By Those we dont speak of
The app locks up when you try to order.
I can’t order delivery because it doesn’t do anything at all when I touch order now after I’ve selected my saved address. You can’t even look at the menu.
It’s too hard to follow I always have to call anyway.
Literally unusable 1/5
Can’t place any orders through the app. Guess I’ll be getting dominos instead.
App broken 1/5
The app won’t let select a store for carry out on my iPad. I had to make the order on my phone.
It’s a joke how poorly this works. They need to fire some people on the dev team. Some of these flaws have persisted for years.
Super glitchy 1/5
This gap has gotten too glitchy to be useful. I’m deleting it. For me, it gets stuck when trying to order and won’t allow the order to go through. Every. Single. Time.
This app simply doesn’t work for me. 1/5
When I try to put in my address, the app just sits and spins forever. I can’t get to a point where I can test any further functionality so that’s where it stands. I’ve tried to use it periodically over the past few months with similar results.
By G. Deming
Super nice Delivery guy!!
App doesn’t work 1/5
The app will not let me order or select a store. It just freezes.
Doesn’t work 1/5
Trying to use it, it just spins and spins. Ordered from Domino’s using their app instead.
ALWAYS CRASHING 1/5
You download an app to save you time and at the end of couple minutes you have to call it anyway! Waste of time!
App needs work 2/5
Please work on this app. It freezes up and takes forever to save information. It is not user friendly. Works differently for delivery and carry out - very confusing. I end up getting frustrated and going to Papa John’s.