Good app but still needs some work! 4/5
Would love to be able to add my login barcode to the Apple Wallet. It would make check-in a lot easier if that option was available.
Great fitness place, decent app 2/5
Recently joined Planet fitness and so far I live the ability to be able to learn on my own, or ask for pointers. App helps track the basics, (cycling, treadmill, elliptical, etc..) but need to be worked on in the weights section. I would love to see a drop down available as to what machine I used, weight I set, and how many reps so that I can see my growth when checking back in 6 months. At the moment the only thing I can log under weight lifting is distance, calories, and time?.... uh, ok..
Hope to see these changes soon!
Very simple and useful 5/5
Day 1, it’s very nice and clean and app is so easy and useful. Awesome job PF!!!
Easy to use 5/5
Very convenient love it
Great so far 4/5
Was pointed to the app to look up classes. I didn’t even know planet fitness had classes! Grateful to know. It will be difficult to get to them since so many are during work hours but some of them will work.
Add more stuff 4/5
Need to have a way to track everything as in weights and all but other then that it does the job
Great start 5/5
I just joined PF. Went 4 days this week. Kyle, the personal trainer at the Indianapolis, W. 38th St. gym has been very encouraging and helpful.
The staff is great, very upbeat. There is a great mix of people who are easy to approach and talk to.
So far, I’m really happy with this PF.
I haven’t really got into the App yet. So far it doesn’t seem to allow you to really detail a work out. But maybe I just have to figure it out.
Good app 5/5
I enjoy Planet Fitness. The app is pretty good. Love that I can use app to scan in. Lost few cards from other gyms.
My first review of an app 4/5
This app gets the job done! My only drawback with this app is that it is not formatted for my iPhone XR. Excellent with login, scheduling classes, and a general oversight of what you have to do at your current club. Like I said, I wish it was formatted for the iPhone X Series phones.
Best gym I’ve ever joined . 5/5
By Jeff in Picktown
I have been a member of golds gym, LA fitness lifetime fitness. Etc .But planet fitness so far has been my favorite . their black card membership is the best deal I’ve seen in any gym ,so many perks. I absolutely love it . Pickerington Ohio is my home gym . That lunk alarm though . Lol
I like the gym, the app not so much 2/5
My main issue are the apps connected to it. It says it can connect to MyFitnessPal but every time I try to connect it brings me to a page saying it doesn’t exist. Also it can connect to the Fitbit why not the Apple Watch.
Easy to use 5/5
Very easy to record workouts!
App will no longer work 1/5
My app will not recognize the account I had set up previously, won’t let me create a new one, and doesn’t recognize my email in order to reset the password. I have reached out to support and received nothing back. It’s pointless to have this app on my phone since it is nothing more than an icon taking up space.
Please work on correcting the issue that this app seems to be having.
Fair to good 4/5
By Orange Bowl 2009
Fair app. Could do more, like Check in from app, log strength workout, etc. get creative. Fairly benign, but good for what it does.
Good App - Here are a couple suggestions 3/5
I like Planet Fitness a LOT! I use the app only to sign up for training sessions. I would like to be able to see how many times and on what dates I have visited the club in the past. The Anytime Fitness app had that feature and I used it as one way to track my progress. I would also like to see Apple Health / Apple Watch integration with the connected apps.
Keeps changing workout entries 3/5
By She Heals
I had to discontinue the app because every time I opened it, it changed my manual entries of calories burnt
Can’t “create account” 1/5
The onboarding to the app is broken. Can’t use it. I’m not going to go into details. Hire software testers & developers that know what they are doing. They’ll figure it out for you.
Useless Account Features 1/5
Why have an option to update your address, email, contact info, and location if you can’t actually change anything?
Totally useless app. Lots of bells and whistles that redo every other fitness app with absolutely no useful app-unique features.
Speed reader 3/5
Nice to have the short videos on how to use machines BUT each instruction appears for maybe 3 seconds. Some of the directions are 2-3 lines. Leave the instructions on for the entire exercise!!
Love the gym and the app 5/5
The gym is always really clean and the app is easy to use and I can use my phone to check in
App is functional and I love being able to take a picture of the readout when doing cardio and having it added. My issue is adding a manual workout and specifically the 30 minute circuit. There is no option to add this so I am forced to use other or weight lifting.
I love that I am able to look up as well as sign up for classes! Very well organized app
Easy to use and useful 5/5
Love the design and simplicity. Also very useful in terms of tracking your progress.
So far, unimpressed. 2/5
The app is barely useful. At the very least I wish I could add my pass to the Apple wallet. Unfortunate.
Love PF 4/5
I love PF! I do wish we could keep track of our machine workouts in the app
By Mrs. Salt
I love this gym for so many reasons! It is always soooo clean! I workout super early in the morning and the staff is always so encouraging and helpful! The amenities that come with the black card is just amazing! I just cannot believe it! Bathrooms and showers are very clean!
Love this Gym! 5/5
Staff and Trainer Josh is terrific at Mechanicsburg! Thanks for the legitimate judgement free space to get my healthy back!
So far so good 4/5
By Unlish the music
Just wish I could connect through my Nike run app since I use that more with my watch.
App doesn’t work 1/5
App doesn’t work or let you join. After checking with my home location they said it hasn’t work correctly for a while and there was nothing they could do. Pointless.
App Desperately Needs an Update 1/5
This app is really out of date (huge black bars on top and bottom on my iPhone XS Max). It looks and feels old. Not very useful.
Planet Fitness 5/5
Pretty awesome.... And the prices are fair. Nice front desk staff. Love the small atmosphere. Place is clean, and love the massage chairs. The locker room is awesome. The app is great and love the list of class options as well as to be able to log in my own work out.
Ugh, it won’t let me enroll in classes 3/5
I was so excited for this app mostly because of the convenience of signing up for a class on your phone. But when I press enroll in a class there’s no button for me to enroll!!
Needs update 2/5
Needs optimization for iPhone X and higher screens 📱
Great App 5/5
App is great. Keeps track of my workouts and syncs with my Fitbit app.
No Critics! 5/5
Love this app. Helps stay in the loop and on track. And it’s motivating to see other people’s progress.
Fit mom 76 5/5
Staff at Pf are professional and helpful. Gym is well equipped with various means to train! Clean equipment as well as up to date. It makes me time all the sweeter!!! No judgment at this gym all are welcomed.
By dont need this bull
I downloaded this apple app. I opened an account. I went to log on today and the app said I don’t have an account, ok. I went to open an New account, when I was done putting the info in and hit send. This app said I have an account. I tried a couple of times to log in and open a new account.
I went to email customer support and the email came back to me, as an invalid email address.
Great app 5/5
Great way to keep track of check-ins and workouts when at PF.
I love planet 1/5
But this app is trash. Childish design, can’t change billing info or make a payment with it, links that you click on but “don’t have access to.” I’m afraid to even use it to track my workouts, that being said I haven’t, so who knows how that works. Enrolling in any class is a mess.. avoid the headache, just use the website.
Cannot log into app 1/5
The app fails at basic functionality. Cannot login nor create an account. App fails at performing at even the simplest task.
Calorie counter 3/5
App is missing a calorie and meal tracker
Does not meet its potential. 1/5
By Mad I wasted a dollar
Why can’t I record circuit training workouts? Or specific exercises such as sit-ups or lat pull downs. You can’t even record number of reps or weight. Also, you can link to a Wahoo monitor or Nike’s Run Club app. It’s pretty much useless in my opinion, when it could be so much better.
By Ron of WV
It’s a great place to go. No judging. Trying to lose wait and everyone is so nice
LOVE planet fitness. I’ll never go anywhere else.
Best Workout Gym w/Heart! 5/5
I have been involved in many gyms as a member. Recently, I relocated to Kansas City and come to have issues with my knees. I joined planet fitness and I have to say I felt welcomed from the get go!
They explain every piece of machinery, circuits and options. They took the time to discuss what my needs are in recovery for my knees, to work cohesively with my doctors and helped me find a program that would be beneficial for strengthening, toning etc.
The staff were welcoming, and willing to help and answer any questions I had. There’s statement holds true too “no judgment zone!” How nice to go to a gym that has such a motto!
Their app makes working out and tracking so simple and lets you be in control of your fitness & wellness plan.
I HIGHLY RECOMMEND PLANET FITNESS!!! ❤️
Love the gym and the app 4/5
The app is as easy to use as going to planet fitness. Love that you can snap a pic of your workout info on the machines or have the option to write it in. I’m really hoping to get back to leveraging the app a lot more because I am working on going to the gym 5 to 7 days a week like last year. It’s time to keep my body in tip top shape and not just for important events.
Useless garbage 1/5
Primitive. Never syncs with website login. Have had to reset multiple times and have corresponded with tech support. Despite that, if you ever change phones or logout you basically have to start over. Somehow the website credentials are fine, but they don’t work for the app. Use the half-a$$ed key card they give you. Otherwise it’s all frustration.
No syncing to Iwatch? 3/5
With everything else you can Sync to, I thought Iwatch would be one of the top trackers. I was surprised to see that it’s not on the list at all.Not to mention that the personal trainers aren’t updated. The place that I go, they don’t even work there anymore.
You can’t record and track your workouts (unless the only thing you ever do is cardio), and the app offers nothing else