Great, but wished. 5/5
By Fit 40
I gave this a five because I think the app is great! My favorite feature is the membership scan. It’s so nice to have the membership scan on my phone not have to worry about the key fob. For example, my daughter took my keys and left early and I had to give them my name, date of birth, blood type and all my life information, so I could tan after my workout. That’s when I was told about this app! LOVE IT! I can now leave everything in the locker and tan, massage bed, etc... after my workout! However, I wish it would sync with iPhone, Apple health and Apple Watch. I use my Apple Watch and Apple health for everything fitness. Just some suggestions, maybe for the future! But great app and definitely worth a download!!!!
Unable to Access App 1/5
I’m a member at one of their newer facilities and for 3 weeks been unable to establish an account on the app. Even after scanning my barcode and entering my info then when I go to verify my information it tells me unable to locate my account. I’ve gone to the counter and their response was the app is down, well I’ve tried for 3 weeks and emailed Planet Fitness support and their response is nope can’t find you in our system. It’s funny cause you find my debit card to charge the monthly payment just fine. So unfortunately I give this 1 star for I can’t use the features and no help from customer support.
So far so good! 4/5
I’ve enjoyed my experience so far! Most people are friendly and helpful. I would like to sign up for some classes but they don’t go late enough to accommodate my work schedule. That’s the only problem I have!
Apple Wallet Option 5/5
the app is great but there should be an option to add your membership card to your apple wallet/passbook
Love this 5/5
There is a few features I would enjoy as to check off your work out and create a list of your work out as you go every time that you work out like a custom list that would be awesome
Can’t update or change key bar code 1/5
The app doesn’t update or change my key tag. I’ve change my plan but the app still uses my old key tag bar code.
Never works 1/5
Doesn’t accept log in attempts, also says error when trying to scan barcode. Very inconvenient.
Great App....But 5/5
Love PF and love the app. The snap a workout tool is great to log gym activity. Only thing, I wished it would sync with Apple Health and iPhones. I gave you 5 stars, now give us better Apple compatibility.
Helpful tracking 5/5
Really like this app so far, don’t have to guess how long I workout for! Wish I could sink my misfit and loseit apps to it though! Would love an update for those soon!
It’s alright 2/5
By pleanet fitness
Things you can find on YouTube
Great App 5/5
It has most of all the great parts of a useful workout app; locations, tracking, videos.
I would love for it to have a pandora plugin for music, calorie and nutrition tracker, and distance pedometer.
This app definitely embraces the best part of a gym but needs some more useful tools to be my one and only fitness app. :)
Great job PF!?
It's flawed 1/5
By Moto 999
You can't access the app half the time inside gym. It's annoying to try to login and it will not let you. Becoming a big waste of time. Good concept bad execution. You can’t add your workouts manually easily.
Best Of The Gyms 5/5
The app easy to use and sinks easily with Fitbit and My Fitness Pal for tracking workouts outside the gym. Speaking of the gym, we’ve been a member at Charter Fitness and LA Fitness and Planet Fitness has them both beat by a mile. Plenty of equipment, super clean facilities, and friendly staff.
PlanetFitness and the App! 5/5
Everyone here is super nice. It's inexpensive- the equipment is well taken care of and maintained- you can make appointments with trainers and it doesn't cost extra and you can do everything on the app! Make appointments, see what appointments you have, keep track of your workouts. Super happy!!!
Only one complaint 4/5
I think my only complaint with this app is when I manually enter a workout, it reads “manual entry” so when I’m looking back, I have to click edit to read what kind of workout I recorded. Oh and if it was compatible with my Apple Watch..but that I won’t hold my breath on.
PF awesome 5/5
Planet Fitness app is awesome.
No wallet/passbook integration 2/5
App still hasn’t been updated to fit the latest format screens. I use the app mostly to check in at the gym so I don’t need to carry my card. I’m surprised they haven’t added wallet/passbook integration, particularly with location notifications. Seems like a real missed opportunity because the app tends to be sorta slow
Just installed the app and I can’t do anything with it. It won’t connect to Facebook or MyFitnessPal. I get a plain white screen. I’m going to uninstall it.
Buggy and PF locations are missing 2/5
I have a feeling I’m gonna delete this app.
Trying to book classes at a different club, but 3 of the 4 clubs I would go to aren’t even listed in the app (or the website). Found a different way of accessing one of those clubs and tried to book a class - which it wouldn’t let me do even though I’m a black club member. I’ve emailed them about these issues - if no response I’m lowering my rating to 1 star.
iPhone X optimization? 2/5
Good app, but it’s annoying that it’s not optimized for iPhone X.
iPhone X update please 1/5
Sorry I’m petty but 1 star rating until somebody over there gets off the lazy boy chair and do a simple update to show love to us iPhone X users 🤷🏼♂️
I love Rebecca and Demi!! They always motivate me and willing to take their time with me. Love those girls!❤️💯
Keeps me on track 5/5
And motivated. It’s a simple app to use and I like the fact that I can snap a picture of my workout on the treadmill and it gets entered into the workout section.
I just started on the Weight Watchers Freestyle and it would be nice if Planet Fitness could partner with Weight Watchers to track activity, just a suggestion.
Thank you Planet Fitness for providing such a wonderful app for your members.
Add Treadmill 5/5
The app is great but needs to work on adding Treadmill to list of exercises
This is a great place 5/5
Friendly staff great service VRRY CLEAN does not smell great temp
Love youre not feeling pressured
Go at your own pace
App needs to be revamped 2/5
That's it read title.
Planet App 5/5
Please add passbook and update for X 3/5
I love Planet Fitness. It’s a great place to work out but I have to knock off two stars for no option to add the pass to apple wallet/passbook. You can force touch and have the option to open up straight to the pass but it would be so much easier to have it in Apple wallet/passbook. Please add this feature. Second. It’s still not updated for the X screen. For a gym as big as Planet Fitness it’s bad show to not support all iPhones. Reminds me of the transition from 4s to 5. I’d ignore that though if Apple wallet/passbook support was added.
Love PF 5/5
Great place to come workout with a partner or alone. Nice to finish off a workout with a massage or tanning. I come 3 to 4 times a week and always some there to answer questions if I need too. I’ll be glad when Queen Creek is open. Lots waiting for it.
Good app 5/5
By Ben Lohrke
I love this app it helps me check into my workout and I love how you can snap a workout it’s nice.
By Grace Grimm
It’s really a good place to go after work, spend 30-60 mins. It relieves stress. The hydro massage, i love it.
Awesome app! 3/5
Comes in handy when you forget your card! I suggest every member download and use the app! Easy to navigate and use! Motivates you to do more!
GUEST LOGIN 3/5
I wish there was a login for guest .
Not too bad
App doesn’t recognize me 1/5
I am a member when I put in my email the app says it can’t find me. No help from customer support.
Love PF, but it is 2018 2/5
Just started taking classes at the new location! Love being there and interacting with people. This app had me worried though. Before going in I feared the gym would be as outdated and scattered as the app. It looks like I have an iPhone 3 again, it is slow, I can access the same thing several different ways, etc.. You would think for 2018 they would have a clean, smoother setup both visually and functionally. Hoping for an update so I can love both!
Really not bad for the price but... 2/5
I suppose I shouldn't be too picky, given the price of the app, but there are several things which irk me about it. 1) I travel A LOT and when I'm overseas and need to manually input a workout, I can't use local time. The app will only accept workout times in the time zone of your home gym! So I have to adjust the time of my workout to The Eastern Time Zone any time I'm in Europe. Seriously? 2) The "Snap a Workout" function is nice, but EXTREMELY slow to update. The app says that most workouts will within an hour, but I have yet to see one that shows up in my history in less than 24. 3) How is it possible that there is no option for "Snow Shoveling" when manually entering a workout? Things like "Yardwork", "Boxing", and "Tai Chi" are available, so why not something so common as "Shoveling Snow"?
Best Massage Seats Ever 5/5
By Lil Tunechi35
Love the way it grips your calves after a great work out! It’s always clean in the facility and nice staff!!
Easy App to use 5/5
Makes it convenient for me to see when classes are, very user friendly!
Great place to work out 5/5
By PGR Mark
I have been every day since they opened and the staff is great Call me by name
Good app 3/5
It coordinates with my Fitbit Charge 2. I wish it had an exercise tracking type for the 30 minute work out.
Not bad, a few recommendations 4/5
It’s been okay for me so far. I would really however dig a couple of things:
1. Search for PF’s by location services, near me versus just a town or address
2. Log in - check in capabilities at various PF locations.
3. Keep track and check off the locations you’ve been too, running tally. I travel a good deal, and like the idea of trying and logging the ones I’ve been to.
Friends at PF, contacts
Just a few thoughts. Thanks.
Love it 5/5
App is easy to use
Good app 4/5
The app is great for tracking exercices, getting location information, communicating with PF locations and communities,...
I’m just looking/waiting for an Apple Watch app???
No judgement. Only encouragement! 5/5
Staff is so helpful and their attitudes are great.
Planet Fitness 5/5
This app is really great. I linked it to my Fitbit to track my exercise and the app makes it really easy to sign up for classes and see what’s available. Also when I sign up for a class I can add it to my calendar from the app so I don’t forget.
Awesomely cool 5/5
By Little Black Jack
Wish we could snap prior day workout screenshots 4/5
I like the snap workout feature. Instead of manually entering workouts from prior days, I’d like the ability to attach screenshots from prior workouts