Not only do I get the convenience of an app, I get the same care I would if I went to a dr. My clinician has always been available to chat and answer my questions as well as quickly get my prescription changed when I told her the brand I was on wasn’t working for me. Reviewing 5 stars because my last order was stolen from my mailbox and not only did my clinician call in a pack for me to my local pharmacy so I wouldn’t miss any pills, customer support sent me a replacement order FOR FREE. These are truly angels doing. You won’t regret using this app.
I love this organization & this app!! 5/5
I recently moved from Canada to the US, and while waiting for my permanent residency, I had no medical coverage. I was able to get my birth control prescription through Planned Parenthood Direct and I’m not ever looking back! It was SO convenient, the doctor I was paired up with worked with me to find a BC that was similar to the one I had taken before, it’s affordable and ships to my house so fast. Even though there’s no PP location in my state (way to go, North Dakota), PP Minnesota still ships to me. I’m so glad this exists!
Great App! 5/5
I just got this app last weekend. It took no more than 24 hours for them to go over my information and ship my first 3 months supply. I received it only 3 days later in the mail with condoms as well. Was delightfully surprised that it arrives a day earlier than expected. This was a super easy, stress-free process.
Text Confirmation 2/5
I missed my appointment because I am still waiting for the app to text me my code to log-in. Sometimes it is quick and other times it takes 20 min. Frustrating.
Please fix bug! 1/5
Crashes every time I try to open it. Really important app but can't access. Please fix this ASAP!
If you can’t use insurance, what’s the point 2/5
Good idea but no option except paying out of pocket. “Make an appointment” in app redirects you to the website to create a different portal account. Preexisting portal accounts are for some reason not the same as the account you need to create to use the app.
I’ve used PP Direct for almost a full year now and I have been very happy with the results. I get my birth control right on time every three months right to my door. The nurse, and support have been great with communication as well.
The app was so easy to navigate! The team is ready to answer any questions you may have at the time of your “visit”. It’s completely user-friendly. Thank you so much!
This is how easy buying birth control should be. I video chatted with a clinician on Wednesday and my pills were delivered by Friday. Much faster than going to the clinic in person. I’m incredibly impressed with the speed and quality of this service!
Easy, affordable, clinician was great 5/5
This app is an amazing resource for anyone - especially those who are uninsured and don’t have a PPH near them (and saves the hassle of the pharmacy as well). Three months of birth control was extremely affordable, my clinician was able to give me an informative video exam based on the answers to my questions, and I was given all of the information without feeling rushed. The birth control came in the mail within a few days. Better than most in person doctor visits I’ve had!
So Easy 5/5
This was my first time getting a birth control refill through the planned parenthood app and it was so easy! Just answered some quick questions on my phone, talked briefly on a video chat, and now my birth control is on its way to me in the mail. This is how all healthcare should be. I couldn’t have had a better experience. Thank you planned parenthood for all that you do!
It works! 5/5
As soon as I spoke to someone they shipped my order. I’ve tried other apps and this is the only one that really works. The people are also very nice 110% recommend. Only 25 dollars per pack.
Love the Service! Highly Recommend! 5/5
I just switched health insurance providers and on my new plan I was having an extremely difficult time getting in as a new patient to see a doctor. I was getting really low on my birth control pills but still could not get an appointment with a new doctor. I easily ordered my pills through the app after answering a few simple questions. The video chat with the clinician was great! Lucy Cubias was my clinician and was so friendly and knowledgeable. She asked me questions to make sure I was informed on all my choices. Would highly recommend! After having such a difficult experience with my “great” health insurance that I pay hundreds of dollars a month for; this was such a relief at how easy and friendly they were.
So quick, easy, and convenient!
The clinicians are so friendly and helpful as well!! I LOVE this
Great and handy app 4/5
By (:WWE FAN:)
This app is handy if you want access to birth control and need UTI treatment as they can either mail it to you, go to your pharmacy or local health center. However, they should also put up a contraceptives category.
So far so good! 5/5
This was my first time getting on birth control. But I had been wanting to. I didn’t know where to start and how much it would cost me. I was interested when I saw an ad for another company that offered the same service but I didn’t really feel comfortable with it until I saw that planned Parenthood also offered the service. I decided to go with planned parenthood. I paid for the three months ($75) on Monday morning, had the video call a few hours later, and received my pills on Thursday afternoon! The nurse practitioner was very friendly and took the time to answer ALL my questions. Very happy!!!
Aside from a few crashes when I first started using the app, it went amazing. I’m a college student without a car and getting to the doctor can be somewhat difficult, so when I started to feel myself getting a uti I had no idea how I was going to get antibiotics conveniently. I remembered hearing about this app through another planned parenthood app I had. I downloaded the app and got a prescription the same day. I would 100% recommend it.
Needs Work 2/5
I’m such a big supporter of Planned Parenthood and have had such a great experience with health care visits. This app was recommended to me when my schedule didn’t fit their open appointments. I was so glad I could solve my UTI with the app and not have to work around an appointment. However, when I downloaded the app, it wouldn’t allow me service because I lived in Kentucky. I live 5 minutes from Ohio, so I thought it would pull up the locations near me. It wouldn’t allow online service for me because my address is in Kentucky. Is this a legal problem? Because I don’t understand why I cannot use the app if I’m in Kentucky (yet so close to Ohio PPs). Also the app is not very user friendly because it makes you sign in and type in a code each time you open it up. It was very frustrating to navigate and had to dedicate at least 5 minutes to opening the app. Maybe this is a security measure, which is good for some people, but it should have the option of being more accessible. I’m disappointed and frustrated with my experience with this app and have now wasted 2 days just to get my requests denied because I live in Kentucky. Now my UTI is worse and I still have to schedule an appointment to see someone.
I’m giving this 2 stars for those who can actually afford to pay cause of the convenience but $150 for a THREE month supply? And it was $20 for the online “appt”. If it were a 6 month supply I’d say it’s reasonable but I feel like when they know you don’t have insurance to cover the cost, they will prescribe you the expensive bc pills.
So easy 5/5
This makes everything so simple. I requested a prescription for bc and received one very quickly. Then they said 4-7 days for shipping. I had it the next business day (Ordered Friday, received Monday)
Best app ever 5/5
This is the best app ever. I went to Planned Parenthood half a year ago after experiencing a UTI and had pay over $100 for the visit+labs+medication without insurance. With this app, I spoke to a health care provider within a few minutes after I submitted my symptoms. I only had to pay $15 for the service & $7 for the medication at my local pharmacy.
Great idea! 5/5
I’ve always used planned parenthood for Birth control, this app allows a convenient, private, secure way to access uti treatment, birth control, making appointments s more. I was able to chat with a clinician, in a prompt friendly manner. Really will recommend to friends !
I downloaded this app because it says it’s available in my state (Georgia), but it won’t give me the option to get care for birth control or uti treatment. All it has is FAQs and Schedule Appt... which then just takes to PP website. What’s the point of making the app available in my state if there are no services to provide?
Very disappointing app 1/5
Just because i opened the app while in New Jersey and even though i live in New York, the app wont let me change my address unless i contact PHP. No response from them for 2 days and still waiting. I guess I’ll just deal with my UTI pain. Very disappointing considering all my donations over the years!
PP making it easier for Women’s Health, as always 5/5
I am so so so thankful for this app, it is so simple to use and after a quick phone call with a physician I was able to update my prescription for birth control to be delivered right to my front door.
So grateful for PP
App was great until... 1/5
When i first used this app it was great, I got a response in a decent amount of time and was able to pick up my birth control prescription right away. However i am nearing to the end of my first pack and not only have i tried to contact the clinican through the app, my pharmacy has tried to contact her as well. She also lied and said i have refills for a year when my pharmacy says i have no refills & also the package clearly states "No refills left". My clinican is Courtney Proctor i wish there was a way we could be able to switch clinicans through the app. Now i can no longer take birth control because she is not answering for my refills! smh poor services what a waste of $44.98
I’m with Planned Parenthood 5/5
I found the app straight-forward throughout the whole process (putting in my medical background, how payment works, and the response and directions from the doctor). My birth control pills came in the timeline they said to expect them. Unless I have health insurance by the time I need a refill, I’ll continue to use the app.
A fast, easy, and safe way to get the right birth control for you 5/5
By Dominique Saenz
I’ve always supported Planned Parenthood in their mission to provide safe access to health information, testing, and birth control to all. The app is really easy to use and allows you to find the right birth control for you. Clinicians are happy to answer any questions you may have and you get what you need shipped right to your door! Thank you!
The app is not open on my phone.
Absolutely Awesome 5/5
By Avid Snapper
As someone who doesn’t even need the anonymity of PPD, I am ecstatic they offer what they do.
I needed new birth control packs and being in California all it took was a survey, short video chat, and my pills are being sent to my address. All in one day.
It’s so exciting they are able to do this and I’m sure many people feel supported by their great, reliable service. Definite 5 stars.
excellent healthcare 5/5
This app was perfect - I was able to get birth control via mail within the week. The Dr I spoke to via the in-app video chat was available until 11 pm EST, professional and friendly. This is a revolutionary way to deliver excellent healthcare - thank you so much Planned Parenthood for this app & all you do!!!
Helpful, kind, secure. 5/5
They are always available for questions and the entire process for affordable birth control is secure and easy to use.
the app wont open! every time i click it it flashes the screen for a second then closes. i tried reinstalling it and restarting my phone and nothing worked. i really need to use this app and it works in both my states of residence :(
The worst 1/5
Every month I have problems getting my pills. Their service is supposed to be easy and convenient but I've had nothing but bad experiences with this app. They can really do better.
Thank you Planned Parenthood 5/5
By molly rose heart
I heard an interview on Call Your Girlfriend with Cecile Richards and had no idea you could order birth control on the PP app! I downloaded, had a video conference with Lucy (who is super kind and knowledgeable) and am now waiting for my $20 a month birth control. So grateful this exists! I live in a rural area and am so relieved I don’t need to take the time to see a doctor just to be in charge of my own reproductive rights.
Great, user friendly and fast! 5/5
Got affordable birth control in a matter of hours. So happy that this service is available! Everyone should have easy access to birth control. Thank you PP!
not working 1/5
keeps saying that my state doesn’t have a planned parenthood, which it does. it would be nice if it was fixed so i can use the app.
Highly disappointed 1/5
It all seemed so easy. Give them some medical history and they send you birth control. No need for anyone to touch you. I had a great experience on the previous app. But unfortunately the clinician that received my application this time was as unhelpful as can be. She first told me that I could only receive a certain type of pill due to my medical history and would be switching me, then on the FaceTime call she did not remember that she was going to switch me to a different pill. She then called me back after hanging up saying she would switch me to the new pill and did not inform me about the new pill. It did not have placebos and will make me miss my period. Two things I never said I wanted. I have completely wasted $60 due to her error. There is no refunds and nothing she can do about her error. She also lied to me saying she told me I wouldn’t have a period on this new pill, had I heard that I would have stopped her. I’m now going to use a more knowledgeable app for my birth control needs.
Great service! EASY PEASY 5/5
I was kinda weirded out about getting birth control from my app, but hey! It was perfect! I’ve never video-chatted in my life, but Maisa was friendly and professional, she made everything easy.
Convenient and Easy 5/5
Getting all healthcare should be this easy. The app is great for if you’re busy and it’s hard to get into the doctor but you want birth control quickly. I am happy that this exists and is accessible.
Great App 5/5
Very easy to use and the clinicians on call are helpful and nice. Would recommend.
This app works in my state, and super easy to use!
Great for people with no insurance, or transportation.
I had no idea that you could order prescriptions this way and it’s super convenient to use. Everything was simple and layer out. I basically got the prescription within 24 hours. I don’t have insurance at the moment so I had to only pay a 20$.
I highly recommend this app 5/5
Ive been getting my birth control from Planned Parenthood for about 3 years now and each time around November/December I have to go in for an appointment to renew my pills for a years worth I get really bad anxiety because I never know if ill be able to get someone to drive me since I’ve never gotten my license and because i dont have insurance and am now too old for the program they offer im also worried about the price of my prescription. When I found out about the app I was so happy and so relieved. I was able to order my prescription without having to visit the clinic and the clinician that helped me was incredibly nice and approached any questions they had for me in such a warming way. I received my pills in about a week and the price was surprisingly cheap as well. 3 months for $75? What a great deal! I will definitely be continuing my use of the app for as long as its up and running. Their security for user safety/privacy is also a big plus for those in less than desirable situations.
App crashes 3/5
Used this to order my refill of my birth control but the app keeps crashing and I cant check on the updates on my order.
Charged for no reason ? 1/5
By I like it sooo much
I was charged for no reason. i was charged 60$ and there is no email , message about that charge. the doctor still haven’t gotten back to me so i can cancel the order and get my money back.
The future of medicine! 5/5
Made an account, filled out my request, received a response and my shipment all within about 4 days! Didn’t even know this service existed till I went online to find a place to get birth control pills. I’m also the victim of UTIs way too often, excited that it offers UTI treatment as well. I don’t feel so helpless anymore. Thank you for this service Planned Parenthood!
Angela Lawrence 5/5
By Hair by Angela
What a great service! I just signed up can’t believe how easy it is. Planned Parenthood Direct is the only way to go. Love not having to go to the doctor to get what I need. Thank you Planned Parenthood ❤️
Age Restriction 2/5
The age rating says 17+, im 17 and when i put my birthday in, it says it cant help me, and suspended my account so i cant log in. Why does it say 17+ when its not?
Very easy to use and trust worthy! 5/5
By Idk. I hope
Before downloading the app I had already planned to set up an in person appointment. Once I called them the lady I talked to recommended downloading the app since their location was far from me. It’s super easy especially if you just need birth control. All you have to do is download the app do an online doctors visit, they’ll ask you a few questions that they’d ask you in person. You pay $15 for that doctors visit and within a matter of one day your prescription will be approved and processed to any pharmacy you want. I definitely recommend downloading this app.