Good but 5/5
By mudder scotch
I was signed out of my account on the app for no reason and I had been on it an hour earlier and it signed me out after my phone died
App orientation not flexible 3/5
I use this app on my ipad, and it only works in portrait orientation. The app does not rotate when the iPad is turned on its side. Which for me is a big problem as I keep it this way 99% of the time. I’m sure I’m not the only one.
While I do like this redesigned version of the PS App better than the version prior, the issue above is such a bad user experience.
The messages don’t work at all
Save yourself some time and just do everything in the console. Fake notifications, authentication errors, login issues, auto-log out. Literally every time I ATTEMPT to use this app something else doesn’t work. Completely useless.
It’s okay 4/5
By chrisie jay
I saw that I can change my PlayStation profile with this but I can’t
Terrible user experience 1/5
What a surprise to see how terrible the experience is with this sony application.
Beyond having to login all the time, Sony did not figure out how to manage a household console and still messup user vs console aquisition.
Then concision continue with status, search etc etc.
The time of geeks liking bulky interfaces is over since 20y...
Overall the app works well and does what you need it to.
If I were to be critical the app has a very unique with its UI. So unique that it’s a complete departure from iOS’s standard HIG (human interface guidelines) making it a bit convoluted. Ex. Back button moves, it’s often in the bottom left (vs top left), party section is a shade that drops from the top but animation is too quick to notice that at first.
With notifications on I found it difficult to find what it’s trying to notify me to the point I just turned off notification app indicator instead of taking the time to learn.
Crashed on me a couple times, hardly worth mentioning but seems to be a memory leak under specific usage.
TLDR: On iOS this app is using an Android UI design making it feel out of place.
Can’t update cards information 1/5
I can’t update my card information I been trying for a hour and a half saying my card is expired but my card date is 5/2024 so I tried a another card it’s says my information not right
The ps app is having some problems please fix it the number 1 is slow keyboard 4/5
Hello my ps app is having a problems
Stupid app 1/5
Won't let you do anything "internet os broken" even tho I have 5G smh
WHY DOES EVERYTHING NEED PS+ 1/5
By MergePlane Gang
I love everything about Ps but I wanna play minecraft with my friends it would be wonderful if y’all removed Ps+
Constant login 3/5
It definitely got better, but I hate the fact you have to constantly be logging in. Like it’s just an app for gaming not a Godamn bank account
It’s great but just missing one thing 4/5
By not bocaj
I love this app it’s so easy but the one thing I wish you could do is have your clips from PlayStation on there so you can easily save them
Something is just wrong 3/5
By Davion Napier
I love the app but I couldn’t message my friends on it I’m on the iPad and I still cannot do it it makes no sense I really hope y’all see this and fix this
If only bro... 3/5
Ok so the app isn’t glitching that bad anymore but I want to access the capture gallery so I can save my clips for my edits. Your probably not gonna read this but can you add that feature😞
Love PlayStation but science they took out the communities app it takes forever creating posts. Maybe add it to this app. It made it easy to find people to play with
Quit frankly this is the first time I’ve been so frustrated as to write an app review. It’s 10pm, I just got off work and all I want to do it watch discovery+.... ps4 doesn’t have it no biggie I’ll get the app and screencast... this turned into a nightmare. It’s now 11:20pm and I’ve been trying to link my ps4 for an hour. I’m so frustrated I’m almost in tears. This stupid app literally won’t recognize my console is even in the room. I’ve actives and deactivated and googled and tried and I now am giving up to go cry. So congratulations on an app so bad I want to throw something. I’m 20 and I literally just want to watch tv before going to sleep and then working all day.
By Blibble blinks 1921
WORST UPDATE EVER!!! 1/5
I HATE THIS NEW UPDATE!!! Plz go change it to the old version!!!! PLZ I REALLY HATE IT.
Terrible app. Whomever runs it should be fired.
Still very buggy 1/5
This app is still very buggy and useless. Can't stay logged in, then it redirects to the website where it's absolutely impossible to login.
New edit 04/2021 - Still very buggy and useless app. 2FA was my worst choice and my advice is not to use it. This app continues to logout me (3 times in 10 minutes). Completely useless.
Fantastic Layout but small problem 3/5
I don't know if this has happened to anyone else but when my PS4 is on I don't get text notifications from friends I only get the notifications for invites on my phone, everything else is on the PS4 itself, I don't think it's a bug cause I have uninstalled the app multiple times
Why did you guys remove the option to customize the cover image ?
sometimes when you want to message or start a voice chat with someone it says it’s unavailable and nothing pops up you can’t even message or see messages you received. fix this.
Kicked out of voice chat 1/5
This app kicks you out of voice chat if another app plays audio. Fix it. FaceTime audio and other apps allow this
Needs Fixing 3/5
Every time I try to load the party screen, it say cannot load party list. Try again later. Please fix.
Unable to join parties!! 1/5
For the past couple of weeks I’ve tried to join a party through the app and It ALWAYS says “Something went wrong...” PLEASE FIX THIS!!
The app has issues with updating account an purchase 1/5
I buy item doesn’t show on my list but in transaction it shows purchased
By papi iadon
It doesn’t open app
its the worst 1/5
buggy with lag of the simplest features. voice chat crashes / no sort option in searches
Miss the capture gallery 3/5
I only used the app to see my screen shots. The ps5 update looks sick but I miss the ability to see captured
You can’t send messages on this app 1/5
I can’t even send messages on this app, everytime I go on the message icon, it keeps telling me to try again later. The older version was better..... the older PlayStation updates was better on everything
Not Functional 1/5
App forces me to go in circles constantly logging in every time I want to make a purchase for PS+. Can’t make any purchase when the app constantly brings me back to the login page every time I hit “add to cart”.
Sony is complete garbage 1/5
Going to boycott Sony and all games and consoles as much as possible with all their trashy products and services, absolutely the worst. Never buy sony
Xbox is way better 1/5
Xbox has a way better app your app is pure trash.
Messages Broken 2/5
Now that messages have been integrated back into this app, they stopped working awhile ago. Tried a reinstall of the app, still dead.
“Something went wrong. Try again”
Can’t send Messages? 3/5
I actually like the app but I can’t seem to send messages. It keeps telling me to try again later. I’ve tried to look online for answers but I haven’t found any. Any help would be great!
Messages Do Not Work 1/5
Messages have consistently been broken. Every time I launch the app and open the messages tab I get an error saying “Well that didn’t work. Can not load your parties”. This is a CONSTANT issue
Gorgeous App 4/5
This app is very well designed and such an improvement over the last version.
A couple of more things would make it perfect:
1. Please add landscape mode to the iPad app.
2. It would be great if we could access our game captures from the app.
Thanks for making a great app!
I got banned 1/5
By Ochi The Pochi gaming youtube
I’ve had my account for years and one day I decided to log on my phone and it said I was banned. I have no idea why.
It’s a good app but issues with PlayStation network 3/5
I can’t use my cash app card or put in the info into the system
Can’t sing in 3/5
I can’t sign in even though it told me to change my password
Save login info? Face ID? 3/5
The app itself works well for what I need to use it for, but I hate having to type in my login ID and password every single time. Most apps in the iOS App Store have some features to save login info OR to set up and use Face ID for login. As a mom, who has to frequently check the gaming duration of her kids, streamlining the login process would be a great improvement and would result in a higher rating for you all. Please bubble this up; it would be so helpful. Thanks!
Not good for iOS and Android 1/5
By master samurai
Tried sending pictures from my phone but sends anime over lifestyle pictures can not use chat on either devices or message people bring back the ps messenger app versus what ever this stuff is also separate chats from messages like before also bring back open or locked chats and party naming while in ps4 as well you idiots
Disappeared cars 1/5
I love this game me and my husband play it everyday and have spent hundreds on the game, and two weeks ago my deloxo disappeared completely from the game and now it has taken my most expensive podium car as well. I can’t get a hold of any one from rock star support to help, love the game just feel when you have spent so much time and money on a game it’s really upsetting that things just disappear and you can’t reach anyone to help
By Alicat 6969 plz
Its good and all but i reason wanna see my clips when im not around my console
Add “Check For Update”(Games) Feature. 5/5
By Kombat game 4 you😁
Hey so I think a neat mechanic is that we can buy our games and download them on the go but I think being able to update our games on the go is also as valuable. If that feature can be incorporated into the app I think it’d make the app that much more useful and delightful.