It works good I have all of my movies and it’s soooooooo fun
Continuous error message 1/5
By F*ck aff
No matter what I do it just doesn’t work. I uninstall it and reinstall and nothing. A continuous stream of error messages. Complete trash. Fix this. With all the money Sony has they can’t fix a garbage app? Pathetic&greedy!
iOS PS Video unable to play video 1/5
My iPhone is able to play the video. But on my iPad it’s unable to play video. It says playback error unable to play video.
Can’t playback 1/5
For over a year now I haven’t been able to watch movies on mobile and it keeps saying can’t playback I’m logged into 7 different devices.
I only logged into my phone and PS5.
Can’t get it to actually load the app I start it up and it stays in loading.
This app really just doesn’t work and I’m not surprised I’m just disappointed truthfully
Can’t playback 1/5
I’m not able to watch any movies I have bought. It’s annoying.
Hopefully the issue gets fixed soon
No good 1/5
If your going to charge you should have live tv show and free money like any other app and able to see it on any device you log into !!!
Trash app 4/5
Won’t let me buy or see my movies. If it can’t let me do either the app is useless.
It keeps giving me a error playback issue that won’t fix I can’t watch my movie and it’s getting old
Not on the ps5 1/5
By Chric Combo
I can’t watch my movies on my tv any more because my ps4 pro was my girlfriend’s Christmas present and not only does this not cast from iPhone it doesn’t exist on the ps5 library
PlayStation video 5/5
Best app ever
Needs the ability to buy movies 3/5
With PlayStation not supporting the ability to buy movies on the PlayStation Store on the PS5, there needs to be some way to purchase movies stills. I don’t want to have to keep my PS4 still hooked up just for buying movies. The app it self is just “fine” and works as one would assume. However , I t’s just missing the ability to buy and instead has “How do I get this?” on everything you click on. Let’s us give you money for the movies you have been filling up the PSN with for years, without having to hang on to the previous generation hardware. The PS App received an amazing update, just which the same love could be put into this app. 5 stars for sure if it wasn’t missing the ability to buy.
App is broken and CS is a bot 1/5
App used to be 5 stars for me!!! I’ve had this app for quite some time with very few problems in the past, however, it no longer works as intended. I have purchased many movies and tv shows that I am not allowed access to watch or download due to “too many devices being connected”, with the maximum number being 7, but the only devices connected are the PS and my phone. Any and every attempt to contact Sony is met with an incompetent bot with no options which are relevant to my issue, no real customer support and absolutely no satisfaction. At this point I would recommend that everyone not buy any digital media with the intention of using this app.
Great start 4/5
Glad to finally be able to watch my PSN purchases on the go... bout time lol. But app still has quite a few bugs to work out. Keep at it Sony, it’s a fantastic start!
would love it if i didn’t have to exit out and it played episodes automatically and if i didn’t have to start the episodes myself!! yes playstation i am that lazy and depressed just let me watch vice principals without having to do so much the app is perfect other than that
Fun to watch anime 5/5
It great to watch my anime when I am on my break at work
I Love This App 5/5
By Elmer Gloo
Last week I gave this app a bad review because it stopped working properly on my iPad, which I associated the probable cause being the latest Apple update. Today I’m here to say that the powers that be have repaired the app and it is functioning properly. Thank you.
iOS version home and back doesn’t work 1/5
These widgets are literally not functioning. Unable to navigate at all!
Playback issue 1/5
Still not playing any of the movies that I purchased on PlayStation store on this app. Says to contact customer support, not m happy. This has been happening for several months.
Very disappointed 1/5
It just flat out doesn’t work. I can’t get my videos to play no matter how good my internet is.
It just stays on the loading screen.
I’m trying to download now and it’s incredibly slow.
I know it’s not my internet cause I download Netflix and Hulu all the time.
Unable to expand video 2/5
On IPad, I am unable to expand video to full screen and also can’t get to the settings.. Please Fix...
Recent update 2/5
By Harlan Eddy
After the recent update to the app, I haven’t been able to cast to my Chromcast. The back button and the home button are jumbled up together on the top of my device so I can’t exit the video discretion screen without closing the app.
The app worked a lot better before the recent update. As of right now I cannot in recommend this app until the issue is fixed.
Stuck in Subtitle Menu 2/5
By skinny Bruce Willis
Plays back ok, but if I click on the subtitles link, once it brings me to the options menu, there is literally NO WAY BACK TO WATCHING THE MOVIE. I have to close the app, restart it, and of course, the selection I made didn’t stick, which essentially means I cannot watch it with subtitles. Their support link runs you in circles and never gives a number to call.
What is with all these errors and stuff!?! 1/5
-It always crashes or doesn’t work properly
-When you try to put subtitles there is no button to go back to the movie
Its ridiculous and needs to be fixed ASAP
No casting? 2/5
Needs movies anywhere 2/5
Needs movies anywhere support so we can sync our films from movies anywhere plus needs Apple TV app
Uninstalled movies 2/5
By bobby bushwacker
I had a couple movies downloaded and when I went to watch them they were uninstalled
Months of Down Time, Now Removed Features 3/5
After months of being unusable, they’ve updated the app to make it work. Yet they also removed chromecast as an option, which used to be useful considering the PS4 app’s unreliability.
By The Consigilere
The app won’t allow me to mirror my iPhone screen to my smart tv.
Terrible customer service 1/5
Don’t waste your time. Go to Apple. The app wasn’t working for several weeks and the customer service advice was to be patient and just wait. Now that the app is “fixed” it won’t play in full screen on my iPad. Sony will never get any more $ out of me.
Great app just a few gripes 4/5
The latest update thankfully fixed playback issues that have been occurring for MONTHS. Now I can finally watch my purchased shows and movies.
Overall the app is nice, you can watch TV shows and movies you’ve purchased from the PlayStation Store to your mobile device however since the PlayStation store has been updated you can only purchase shows and movies via the PlayStation Video app and on PS4 only since they got rid of that option on desktop. This makes it slightly inconvenient for users who prefer to shop on a computer and not a console or mobile device but they’re still able to purchase new shows and movies to watch.
However my biggest gripe is that the app didn’t receive a user interface overhaul like the PlayStation App and the PS Remote Play app did. A overhaul would’ve been nice and fit more into the aesthetic Sony is going for with the PlayStation 5. It’s not enough to make me not want to use this app or give it a low rating, however it is very disappointing that this didn’t happen as the design language for this app hasn’t aged well at all.
All in all it works fine it’s a perfect streaming app for your mobile device and everything you can think of feature-wise for a streaming app to have this app has it. Minus picture-in-picture support but it’s not a big deal to not have this feature.
Rating: 4 out of 5 stars.
Great app 4/5
This is a great app for watching movies that you already purchased on the ps store. Also thanks for fixing the problem when it would not let you download/ watch the movies you already purchased.🙂
I can’t watch any videos. HELP!!! 1/5
”Unable to play your video. Try launching it again. If this problem continues, please contact Customer Support.”
Customer Support is closed due to COVID-19.
Doesn’t work 1/5
It won’t allow me to watch or download any of my movies or tv shows.
It just doesn’t work! 1/5
I’ve downloaded the app and redownloaded and it just doesn’t play any of my movies. It’s pointless.
Playback errors 1/5
Always gives an error that says playback failed. It’s been months now and I can’t watch anything I bought with this app. Complete garbage.
Use to work 2/5
When I first downloaded the app it worked great! But now it says unable to playback video please contact customer support if this error continues. This has been going on for a month. I’m on an iPhone 11 hopefully it gets fixed and then I will adjust my review.
It use to work 1/5
By Create Nickname63616836494
For at least a month now this app does not work. You can start it, see your library, but can’t stream anything. You can download what’s from your library, but that will not play either. You will have no access to do anything other than to just see what’s in your library.
No good 1/5
I been trying and trying to watch my movies on it and says it’s can’t play to try and launch it again. I deleted the app reinstalled and nothing.
Literal Thieves 1/5
Why take customers money to buy movies when they can’t download them on the app? That wasn’t a problem before so why now?? It’s worrisome how many others are having this same issue. Absolute disgrace
Unable to watch my videos on iPhone 11pro 1/5
Up to date iOS version I’ve already contacted customer support they said the engineers have been “working on it” since 09/29/2020 according to their website
Update: the app is still not working
Not good for iOS devices 1/5
By not cool sony
I use this app to watch one piece early release but if you have an apple device it does not play your already purchased content and for months they just keep saying “check back later” it has been over 3 months since I paid for content and can’t watch it
IT DOESN’T WORK 1/5
Fix this app. Purchased movies from the PS Store won’t playback.
Huge PlayStation Fan 3/5
Hey there, this app is great for watching the movies and shows I’ve purchased on the PS Store, but this app is also extremely buggy. It feels outdated just like the “My Movies” part of the PS4. Please update this and fix the many, many issues it has. Thank you for the app!
Good app needs an update 4/5
The app is good gave me access to my movies and show but now I can’t watch my videos because it tells me to wait a while I did but still gave me the same error result it needs to be fixed update anything to fix this issue
If I could rate this app negative I would. I can never watch the movies I paid for and I have no ability to touch anything I paid for. Servers are as good as a infertile bull.
Here’s an honest review 1/5
First off this app may work for you.
Who know maybe you’ll get lucky and won’t have do to deal with this but no that’s it’s 50/50 on the app service working on their are much better streaming services out there with better prices for movies and less playback issues. Youtube, movies anywhere, GooglePlay, Netflix, Amazon Prime etc.
All I know
Whenever I attempt this app.
Every month or so there is a new maintenance issue, that customer service will kindly and politely tell you is being rectified... but there’s always a new issue.
Currently my videos are unavailable. None of them are playing. I’ve been told to wait patiently so I will. It’s been about a month and they are still working on it. But honestly I should’ve have just used a different service... Youtube even. I’ve spent over $500 on movies that half the time wont play. So it’s really up to you. If I were you I’d keep walking but hey it’s your choice.
This is what I see:
Playback issues keep getting this message “unable to play your video” app is very glitchy slow touch screen response to movie selection and search bar. Odd Search bar movie displays. app is so laggy. Glitches, Crashes, takes forever. Customer service is also not responsible for these issues neither is technical support. There no department that you can actually reach to share your issues with only long mindless forums and blogs.
So if you like
Slow responsive interfaces
Sound but no pictures
Picture but no sound
Sound ten seconds ahead of Picture
And this happening every single month or hey maybe only every two months...
This is the app for you! :D
video playback problem 1/5
does not let me watch any of my purchased videos on my phone