Not to happy 3/5
This has honestly been one of the worst experiences with a streaming app ever! I have constant skips and pauses during my streams!My internet is great, so we shouldn't have any issues. Tryin to get in touch with customer support is laughable! Might as well save our time! I will give them the sports channels as I love them-so much, but hopefully they stop the skips and pauses before football season!
Connection failure common even with 15 megabytes fast connection. Everything else is great.
Beat so far. As far as cutting cable/satellite options are concerned 5/5
Finally found a great service with all the sports channels, including BeIn sports(!!!! ) and 2 Hallmark Channels! I thought YouTube tv had me but PS VuE has it beat.
By nn taken?
Join for about 2years. Monthly fee hasn’t stop growing every 6 months or I lose channels
Errors. Re-log in every time 1/5
Keeps logging us off and having to relogin every time we open the app. Happens to each device we use. Also the app thinks we are in a different city or away from our home network. Already went online to “fix the home location”. Of course these problems occurs after they raised the price again.
Have to re login all the time 1/5
Keep getting errors and having to relogin. Not my network connection because none of my other internet uses are losing connection just psvue
The app runs in the background!!! 3/5
By Quality collection
Despite turning off background refresh in settings, the app runs in the background and plays the channels after exiting the app. It’s draining the battery and It’s annoying because i keep forgetting. Please fix ASAP
Outstanding streaming! 4/5
My family enjoys play station view. Sorry cable...
Poor service 1/5
The channel selection is pretty good. Price is reasonable. Service is terrible. Phone lines are NOT 24X7, which should be standard for a service that runs 24X7. If you have a problem outside of their phone support times of 6am to 8pm Pacific time (who uses Pacific time for support?!). They won’t be detecting outages outside of that time, so you are out of luck if the service goes down like it has while I write this review!
Zero stars for bot customer service 1/5
Good alternative to cable but customer service is not there. Limited operating hours. West coast hours and zero stars for bot support
StillToo many bugs! 1/5
Great service, but the app has a lot problems.
Shows don’t get fully recorded cutting of the last minute or so. REALLY!???? Come on, man. No way to set it to record a few minutes after a show to avoid that.
Constantly asks if I want to customize my home screen despite having done so already.
Lots of other small glitches that come and go.
Crashes periodically and doesn’t remember where it was when it crashed so I have to locate where it left off.
Not all episodes of shows are being recorded. After a month I’m beginning to wonder when this will be fixed. Seems, I dunno. Urgent.
I use the app all the time, because I travel for a living. The app works pretty well most of the time. My frustration comes in when 1) I am unable to use my hdmi adapter to watch my shows on my tv, for what we pay for this service why is that not allowed? I do it with fire tv, PlayStation, Amazon tv, why can’t I plug my phone in and watch a larger screen? Netflix and Hulu allow us to!
2) please fix the timing issues with shows in the dvr! I am constantly watching the last mins of one show prior to the one I actually want watch, and losing the last minute or so of that show because it cuts off early due to the last shows bleed over.. At least can we some how have an option to add a min at the end of a show or something?
For those reasons I am giving a two rating, and also how it skips sometimes or I get this weird fast forwarding thing happen..
Terrible Service 1/5
By Blue Eyed PR
I’m not one to write reviews, but I just couldn’t stand by and not let people know about the terrible service I receive with this app.
When it works, it’s works great. The only problem is, it keeps on freezing. It’s frozen right now. Which is why I decided to finally write. The app can’t get through a simple 30 minute show without freezing at least 3 times. Today is Sunday and as you might imagine, I’ve lost the ability to follow a football game live.
The “head shaker” part of this is, when it freezes, I’ll go to Netflix and no problem. Then I’ll immediately go back to Vue, and still frozen.
I’m trying to hold out, but if this continues, gonna be forced to cancel and try another service or go back to cable.
I really had high hopes. FAIL.
Skipping stream 3/5
Not sure why, but Fox News was skipping between two timelines on replay.
On demand 1/5
On demand skipping and hard to watch
Amazing updated Good 3/5
I’m gonna explain why you should subscribe to PlayStation Vue
Four different packages to choose from
Access package for $44.99 a month for 45+ channels
Core package for $49.99 a month for 70+ channels
Elite package for $59.99 a month for 100+ channels
Ultra for $79.99 a month for the same amount of channels +Hbo
It’s unlike YouTube tv or Fubo tv or Hulu live beacuse those are one package only services
And you get an unlimited dvr storage on up to 500 shows each recording will be stored for 28 days
Create up to 10 profiles
5 people can watch at once
Stuff I don’t like
You can only be signed in on 5 devices I herd
Your missing A&E and Vicaom networks
Picture can be better enspiclly on PlayStation
The price for the access package should be $39.99 a month at least
There is no free trial for the Ultra package, at least I have the core package
You only get a 5 day free trial when the other services besides YouTube tv you get a 7 day free trial, the free trial already pasted for me so I can’t complain
It buffers a bit not a lot tho so it’s fine
Updated only 28 days of dvr storage
Updated added more channels and made changes to the lineup raised the prices by five bucks a month
Little bit more buffering issues and gilitches
Changing my review from four stars to three stars
Extend DVR on live TV 3/5
Update: Please don’t replace a live recording on the DVR with a later recording on the same day. Plus I want I want to watch my recording not a later what is considered live but is a shorter later recording. Now 3 stars.
I would give 5 stars but there is no way to time on the DVR for a live sporting event it would be great if you can add it. Anywhere from 15 mins over to 1 hour over.
Forced to see ads 1/5
By Richard C Mongler
The app not only has full screen ads (with a paid subscription) but then disables fast forwarding through commercials on a local channel. Hey Sony, tell me why I would ever PAY for this service when I can fast forward through local channels for free using an antenna?
Play the next episode 4/5
Keep playing the episodes.
How's come? 2/5
How's come for a free app u still need to have a card on file and they charge you for it? I'm not happy with paying for a free app to download
Was 5 Stars 2/5
VUE was a 5 star program until PlayStation got greedy and started 86’ing channels that were once part of the lineup most upsetting was NESN which was a shady situation if you read about it NESN offered them a extension to continue talks and VUE chose to just drop the channel mid playoffs for Bruins and mid season for the RedSox and playoff time for Celtics pretty $hi++y move in my opinion.
The DVR controls are poor. Difficulty reversing and FF. No reaction when I tap on the screen screen, then 5 minutes later, it remembers and changes the channel... then changes it back! Not yet ready for prime time
Don’t ever think about buying this 1/5
Horrible app, crashes every time i use it, lags and messes up my shows.
It’s going downhill 2/5
I’ve had PSVue for more than two years, and my local NBC station has NEVER been available in my area.
The latest rate hike was to add CuriosityStream, beIN Sports, and the BabyFirst network, three channels I’ve never heard, and won’t be watching.
I left the cable companies because of overpriced plans bloated with unwanted channels. I will probably dump PSVue for the same reasons.
Connectivity Issues 4/5
Good choice of tv channels, price reasonable and picture excellent. Last three months service daily interrupted few times with messages that you need to turn off one of the units "because they are in different locations ", even if they are on the same account,only because you move your unit to different place. Solution is quite complicated. Please fix issue and Vue will be the best again.
No chat 2/5
No 24hr customer support. The chat is non existent too. I tried to click on the chat to talk with someone but it only open a picture of the playstation logo with no access to the chatroom at all.
Won’t load after last update 4/5
App stopped working after latest update.
Really glitchy app 2/5
Whether I’m connected to WiFi or just using cellular data, I can’t get things to stream smoothly. It seems like every 5 minutes, it’s re-loading, crashing, or kicking me out of my show.
Really frustrating to have happen while you’re watching something live.
Lots of potential, but still some bugs to work out. I also wish I could watch on my Apple TV...I can’t even mirror my computer to the TV because PS Vue has blocked that capability.
Great product; App needs improvement 1/5
The overall product (PS Vue as a service) is tremendous. It is an excellent alternative to cable that I would recommend. However, the App is absolutely atrocious. Constant crashing, glitchy, essentially an unusable application. I would recommend this App gets improved before people start to search for other cable-cutting alternatives — something my household is already considering.
Constantly Freezes and Skips 1/5
I love the service PlayStation Vue provides, but on this app it is garbage. I cannot watch for more than 2 minutes without the app freezing or skipping. I don’t have this issue when watching PS Vue on a computer or Amazon Fire TV, but on an iPad or iPhone it is a huge issue. This isn’t a device issue as I can stream just fine using other apps such as Netflix or ESPN. Please fix this as I love the service, but watch mostly on an iPad. If it doesn’t get fixed soon I’ll have to switch to YouTube TV.
Best money I have spent 4/5
By Johnathan Hiess
I got sick and tired of the way Dish, Direct, and Cox all say one price then you end up with fees for the use of the set top box and other things. So reluctantly I gave Vue a chance only for a free trail and I immediately fell in love with it!
As crazy as this will sound and you all can try it for yourself to see it’s true. If you download the apps like Cartoon Network, TNN, TBS on your Xbox one or amazon fire tv stick you can use the Sony vue account to grant access on those devices!
If you don’t believe me Download the FXX app on Xbox one and Input Sony PlayStation Vue as your provider and it unlocks the app for full use!
This is the first review I write for an app and that should tell you how terrible it is. This app struggles with very basic things. Lock your screen and it completely loses your spot, skip feature during commercials never works correctly, audio and video playback do random things, fast forwards randomly, and many more. This app needs work. Has potential but definitely needs work.
Not good for me 2/5
I long time used YouTube TV and thought about to switch to PS Vue because YouTube tv app isn’t supported Fite tv . But I don’t like it cuz I live in LA but it’s showing NY area channels but local channels i’m not abel to watch . Hope someday it will fixed
Have you ever tried your own product? 2/5
Stop Shutting Off Due To Inactivity.
Why Can’t I Listen To A Show While I am in another room?????? Duh
Sound and show are 90 Percent off.
App is horrible.
Please take the time check out and use your own product!
I will finish this month. Then you are history!
don’t use if you enjoy live sports. 2/5
routinely fails to dvr whole sporting events. also “phantom forwards” through chunks of live programming; i was behind 10 mins for the nba finals, then suddenly flashed forward to the trophy presentation.
a joke of a product that has real potential.
Dvr ruins sports 1/5
Like sports? If you watch a game that runs over the time event was supposed to end the dvr will suddenly jump to the live broadcast ruining watching the game for you. It has ruined multiple games and tonight it ruined the NBA Finals last game. This was the last straw. I am leaving this terrible excuse for a television service.
There are a LOT of problems with Vue but the worst is the DVR’ s inability to let you watch anything that runs over it’s time slot. But as if that’s not enough the streams suffer buffering and low quality when every other streaming service works fine. The problem is on Vue’s side. Search the internet for all kinds of reports of streaming issues from other customers.
Essentially this is a very poor service. The concept it great, but Sony simply cannot make the execution work. Save yourself a lot of frustration and find another service that works and has real customer service.
Good app 5/5
I like the app but I can’t watch Dragon Ball Super I don’t know if it stop coming on or if it stop recording.
I’m just happy that I can watch movies on my phone coolest thing ever
App User interfaces and app controls are irritating. 1/5
I was impressed by FireTv versions of PsVue at my friend's home.I thought to use trial version of PsVue too because of NBA finals. Using it on mobile app is very irritating i tried using it in my Laptop still same very bad interface and bad controls on screen.
In my phone i am not able to see any of below and plus everytime i see Network error whole exploring contents of current program or live show
1) After adding channels as favorite can't see any channels in favorite section
2) Added lot of stuff in My DVR checking back my DVR section nothing there
3) Recently watched program also i don't see anything after watching so many channels
Love the service, phone app doesn't work 1/5
Since the last update, the app doesn't work at all, giving an error that it can't authenticate to the server and force quits. Even removing the app and reinstalling didn't fix this. Customers who rely on their phones only to access the service currently cannot.
Please Bring NESN back 4/5
I love your service but you need to bring NESN back.
Poor DVR 1/5
Poor DVR, retains dozens of watched shows that clutters up the DVR and makes it difficult to find the most current shows. Will have to find a streaming service wit a better DVR.
Blackouts ! 1/5
No problem with the app. My problem is with the sports package all the games are blacked out when you go to watch a game. when you go to the Chanel it says the PS does not have pro mission to stream, so why have a sports package. You can not watch any out of market NHL,NBA or MLB games
Out of sync audio. 2/5
When streaming/casting On Demand episodes the audio progressively becomes more and more out of sync making it unwatchable.
Love PlayStation Vue 5/5
I’ve been using PlayStation Vue for streaming since its inception. It is the best streaming app out there. Their mobile app has improved dramatically and I can now watch my shows on the go anywhere. I’ve tried other streaming apps along the way but nothing compares to Playstation Vue and I always go back.
Frustrating playback 2/5
By Tim Metcalf
- Most frustrating: DVR cuts off live sporting events if they run past their scheduled time by a few minutes, meaning I sometimes miss the most exciting concluding moments of events (ex. Formula 1 on ESPN 2)
- Similarly, the Masters golf tournament final round on Sunday had a schedule change, but the DVR recorded only the initial programmed time, so I missed hours of Tiger’s comeback
- PS Vue sometimes won’t follow Roku TV remote commands - esp. the “return” button, when trying to exit playback back to DVR or menu, meaning I have to exit the entire program,
- I really miss PIP or guide access (from other streaming services) while in playback.
Thanks for reading!
Trash vs competition 1/5
I started streaming TV w/ YouTube TV. When they raised their price I went on the hunt for a new provider. The only good thing about PS Vue is the quality picture streaming on my Roku. Every other feature like interface, features like fast forward, and overall experience are terrible on PS Vue. I wouldn’t pay a dime personally for the PS Vue experience. I can see people might find value here if they just stream live a television event now or then - the picture quality is that good. But anyone else who is looking for a highly functional, smooth, easy to use platform for Streaming TV w/ a usable DVR try something else. I would pay YouTube TV’s new prices versus this trash. There is no comparison.
STAY AWAY 1/5
I’m not one to write reviews, in fact this is my first review I’ve ever written, but this service is so bad I felt obligated to let others know. To start off my equipment is not an issue I stream over my 1GB fiber internet on a brand new TV. This is hands down the worst TV streaming service I have ever used. Not a hour goes by where I don’t experience it pause, crash, rewind, jump and fast-forward by itself. STAY AWAY from PS Vue if you can.
I have one gigabyte of upload and download speed and I cannot watch a 10 minute period of PS Vue live TV without it freezing jumping backwards the voices not matching up or any number of issues. PlayStation has a different excuse each time as to why their product does not work but it never is there problem, complete garbage.