Not working since 7.24 1/5
Since the recent update iPhone has not been able to connect to my server after hours of troubleshooting. Plex has no customer service to report issues to and it’s very frustrating. I paid for the app to have access to my media anywhere and I cannot use it. Please fix it!
Bad Icon choice 1/5
The latest update changes from a wonderful iconic design to just some text, which is against Apple’s Icon design standards for good reason, it looks terrible.
Can’t get signed in 1/5
Despite using the program’s suggested STRONG password and my phone remembering it for me, I can’t get signed in. Says password is in correct. I tried 3 times and I’ve finally given up. There are plenty of other channels to watch.
Streaming & I can’t watch movies 1/5
I just downloaded the app on my fire stick, & it’s not working properly
Lot of outdated movie
Great App, Bad New Icon 3/5
I love using the Plex app, but I really dislike the new app icon.
Something changed and now nothing. 1/5
I used to be able to see my library. It was the same as on my tv or computer. Something changed with the app and I can’t load my library at all. The only way to see the library on my phone is go i through the web browser and log in. The problem with that is it Plex doesn’t have a mobile page it’s the full desktop page so it’s really really really tiny. Plex also lacks customer support for issues like this. If I ever find another site like Plex I will be switching.
Needs Attention 3/5
By Tommy Nuckels
Buggy and slow, the App needs a lot of attention… but it’s not the companies focus anymore.
Pure trash 1/5
I paid for a Plex lifetime pass ($120) and I deeply regret it.
All I need is for the thing to play videos. It simply doesn’t work reliably. I cannot count how many times I gave up on getting a video to play and resorted to VLC or something else where it works just fine.
To add insult to injury, tech support is quite literally non existent. I paid these people $120 and I literally cannot get someone to so much as reply to an email.
Save your money. Don’t touch Plex. It would be a fine product if it worked more than ~70% of the time, plus I paid a premium price for a subpar level of support.
If you’re considering Plex, skip it and use jellyfin (free) instead.
Deeply, deeply disappointed. Wish I could get a refund.
Used to be good , now doesn’t work 1/5
Latest update always says my server is offline, although it work on anything else
Really irritating that I paid for this
Nice App 4/5
Nice App with good offerings - only unfortunate issue is constant batching. Because of this I get real-time scores over my mobile device before the actual plays happen on the app. Takes some of the energy out watching football games.
One of the worst versions of Plex out there 2/5
I’m willing to give apps a lot of slack. But the comparison between iOS is app versus windows and android apps is night and day and not in a good way. First off you can’t edit or modify any of the items in a library. You can’t resize the grid view.Collections get ridiculously slow when you add more than 500 to 700 in a collection.The good news is though at least the application no longer crashes when you have a collection of over a thousand.
Good more than anything else that you are is nothing like any of the other UIs on any of the other platforms including web. When you do a search it doesn’t actually bring up the contents it just brings up a list on the side. This is stupid. Plenty of other examples in the UI which make no sense. Hey but on the bright side you can change the icon for the application, that was sarcasm if you couldn’t tell.
Just gets better and better.
It’s pretty good, but what’s with the bugs?! 3/5
Say if I’m going to open Plex to look at something, and leave after 1 minute. I check my battery power, and it says that Plex is using 96% of power just by using it for 1 minute...
I also agree with other people’s bug reports, too.
Please, Plex Team.
Fix. These. Bugs...
New a 3/5
Buggy. But still good. 3/5
By Figmo the great and powerful
I have my own collection of movies/tv shows loaded on my own Plex server. It works pretty good for allowing me to enjoy my collection from any device.
My favorite feature is also the biggest bug: subtitles
When they work they’re great. But half the time I get errors trying to bring up the list of subtitles. They get you hooked and then periodically take it away. Been going on for years and each update I pray they’ve finally fixed this. But alas, no
Would have given 5 stars but for this
Slow and buggy 2/5
App still does not connect to local Plex server. Downloads, after conversion, take hours on iPad. iPad sits in same room as WiFi and speed tests are ridiculously fast.
None of the IOS apps work anymore 1/5
Please fix your app. You know what you did by now.
New plex update not working 1/5
New update need to sign in each time to use plex content. Please fix it
Thieves! Fraudulent company not following through 1/5
By evilcartman-the -original
I paid for the app. After I upgraded, it would not restore purchases. Plex says it’s not their problem.
They are thieves.
Must pay 1/5
You have to pay to play back in same network now
An error occurred loading this content 1/5
By For speediness
I had been using the app to airplay to my old Apple TV that doesn’t have the option to download plex directly to it. As of lately the app will stream fine on my phone, but the moment I attempt to AirPlay from plex to my Apple TV it gives an error message, but everything else I airplay works fine. This leads me to believe the issue is with plex which is highly disappointing. Please fix this issue.
Great app except 3/5
When casting, the app cannot stay alive in the background. Even on a powerful phone, if I switch away to ANY other app, Plex is terminated and I have to start it from scratch. Achilles’ heel!
Memory leaks and UI glitches on iPadOS 2/5
Plex has memory leaks in PiP mode on iPadOS resulting in the app being quit (on iPad 8th Gen). The Plex UI has has bugs when viewing tv episodes on iPad where the display repeatedly tries to update and requires a force quite and reopen to temporarily fix. No way to submit bug reports which is the most grating thing of all.
Many mistakes 3/5
Sometimes it doesn't let me watch a program, it doesn't give me the option to play it or it comes out that an error has occurred and lately they are eliminating channel serums that I liked the app is great I love it but those are some of the problems
Forever one star 1/5
By Gamer stew
6/4/2020- folders broken, can’t sync individual video folders 6/24 - still can’t sync folders to my ipad 7/15 - another update, another disappointment that this issue isn’t fixed 8/9 - still waiting for folder sync to come back 8/26 - forever one star until folder sync returns to the app So will the developers ever turn back on offline folder sync from the app?
Update mess anyone else up? 1/5
Ever since the update I get error messages when trying to stream to my Apple TV. WTH? It was working great a week ago, no issues. What happened?
is not sharing across devices 1/5
When I purchased the app it stated it is available/shared across other devices.
While ithe app works fine on my iphone, when I try to use it on my ipad it keeps telling me I need to purchase it again. I use the same account across the two devices.
Latest update 1/5
Was working perfectly but just like the latest update on android the iPad app has stopped playing personal content from my cloud server
Please support true black for interface 2/5
Most Complete Media Server System 5/5
Plex is by far the professional and quality home media server system. I do not use their media (their free movies or tv) so I cannot speak to that. As long as they do not force it onto me and keep the home media server stuff good, I am happy.
This new icon is terrible 1/5
Whoever approved this should be immediately fired.
The Best When It Works 4/5
By Chula Vista Apple Fan
Plex truly is the best in many, many ways. However, when it breaks, there is no customer service to help and you are at the mercy of condescending forums.
I’m disappointed my plex server keeps on disappearing and there is no real support
He best app 5/5
The only problem the need to fixed is the full screen to see the movie on the new iPhone 13 iOS.
Don’t see any local channels 2/5
I subscribed, but I don’t see any local channels on the app, the app or the Roku. I also checked the help section and I don’t see any software to install to get local channels. The rest of everything looks like what I already watch on the Roku. Where are the local channels for mobile devices?
No way to download all your music at once 3/5
There’s no way to select the only folder with all your music and download. There’s no “download all music” option.
free anime 5/5
4 Anime ™ best app to watch anime.
Just use the website 1/5
Might as well just use the mobile site cuz the app doesn’t load my server :(
Started sending ads in push notifications 1/5
Plex the app: great. Plex ads in push notifications: will be reporting to Apple for violation of App Store terms and conditions.
eac3 audio support is broken 1/5
App will not stream any files with eac3 audio any more making it pretty much useless. There is a big thread on the forums where folks have been talking about this for months and it’s still not fixed. There is a bug where Plex tries to transcode the audio and fails, and the media gets stuck buffering. Also I have to use the old video player in settings or nothing will stream. Seems pretty broken to me.
I fear the day this app goes out of service 5/5
By The OnionEaters
Am i missing it? This seems like an ok app. No outstanding movies, pretty much what you see on Prime, Hulu, and every other streaming service. No better, no worse. Hmmm. Wait. Yes worse. Much worse! WHERE IS ANY KIND OF WATCHLIST? Is it there and i don’t see it? Do i just need to search again, every time i open the app, for movies to watch? Someone tell me where it is so i don’t have to delete it and go back to Kanopy.
The Best. Proven. 5/5
Plex is versatile, powerful, and easy to set up. Some form of Plex seems to run on basically every platform.
I've yet to come across a video format that Plex cannot handle. Plus, comparing Plex's playback quality against other media players, Plex looks better. I love that I can easily view media hosted on my computer from my iOS device without the need for manual conversion and syncing - it’s all done automatically, on the fly.
Plex mobile also doubles as a nice remote when viewing media on my main computer on the big screen.
Plex has really nice catalog management features like tracking which episode you’re on and easy resume from where you left off. Plex also automatically downloads cover art, synopses, and a lot more for free. With a Plex Pass you get behind the scenes, featurettes, and interviews.
I’ve been using this whole Plex platform for at least 10 years, and it keeps getting better. The developers seem to listen to the user base - i.e. - Plex Media Player is going away, but Plex HTPC appears to be a spiritual successor/replacement.
Plex is pretty, the interface is simple and makes sense. Some have compared to competitors’ customizable themes, and that’s maybe the one area I’d like to see some more love.
I loved the customizability in the older Plex Home Theater app. Plex HTPC seems to be the future - is there any way you could incorporate theming elements to HTPC? If anyone can figure it out, I’m sure you guys can.
Great job and kudos all around, Plex team!
*standing ovation* *chef’s kiss*
Excellent for a free TV app, so many choices & features! 5/5
The headline says it all!
Plex is useless App
It’s just ok. 2/5
It does the trick, not the fanciest, but it’ll do.
The new player spoiled everything 1/5
By Krishna cottege
Whenever I used the new player, the scrubber can’t be used to forward. The video will remain playing but can’t even to skip forward. Please fix it
Plex is an incredible media manager 5/5
By ttf TTF gfftuig
TV, movies or music….whatever, Plex let’s you take it anywhere and allows you to enjoy the moment instead of fighting Apple or Microsoft’s push for revenue through advertising. Highly recommended for people with a brain.