Wonderful Plex 5/5
By fitzwater1910
I cannot afford cable on the Social Security I draw. I have fell in love with this movie channel. I provides with a large selection & I can type in movies that I might want to watch. Example is Flyboys, The Legend of Tarzan to name a couple. Please continue as you are, YOU ARE AMAZING.
Respectfully,
Sharon J Cummings
Braxton Co. WV 10/1/2022
No video 5/5
By PNS ROCK
Only audio plays for any type of video file.
Plex is a Godsend 5/5
By kyrica2011
That it, it’s amazing and life-changing.
Pay a fee to watch your own content 1/5
By LTE4G
So what’s next a per minute fee to watch what is already mine, on my device?
Same problem for years 1/5
By Ghklpo
I’ve been having the same problem for years And on different iOS versions and devices. I have local QNAP server with Plex on it. Whenever I play videos on the app and I pause it and the phone goes to sleep, when I try to resume playing the app freezes. 100% reproducible and very annoying. Devs are not fixing it.
mandatory $5 purchase 1/5
By cinemathot
This app is useless now without being forced to pay $5 to do the thing it was made for and is supposed to do. It didn’t used to be that way, it’s a relatively new addition and an awful one at that.
Terrible 1/5
By txdawg1
I guess this app works fine if you want to use it on your iPad or your phone but if you’re gonna use it on television it won’t sign you in if you try to sign in with Amazon it tells you it already has an email address and fighting with it isn’t worth it I’m going to delete.
Horrible to stream 1/5
By DFW 214
Has a tough time switching from movie to commercials. Locks up, playback error. I give up. Deleting it off my phone and TV. And some commercials are crazy LOUD.
Keeps buffering 1/5
By Vermontier
This app makes people hate Plex. Keeps buffering after last update. The web works perfectly fine, means nothing is wrong with the server or network. Just this app awfully slow and keeps buffing.
This app is unreliable 1/5
By will_w_l
Plex for desktop is great but this app falls short.
Downloads do not play when offline and it’s rare that a video will play on the app even when connected to the server. I’m left opening the browser on my phone and accessing Plex that way which always works like a charm.
Steer clear of this app. I also recommend against purchasing Plex pass which supposedly unlocks features in the app which cannot be used.
You need to do better on your app 1/5
By Clark of hope
The update to the new logo in august of 2022 deleted ALL my offline content! 😡 How is this acceptable? How come you didn’t test it? Why is the app constantly crashing in the background with the new update? You’re support forums are a joke, I want to report an issue to you directly and can’t. And the the last time I used your forums I was told to repost it because it wasn’t in the correct folder. That’s your job not mine! 😳 If you don’t like where it’s at then you move it. I’m not your IT support or paid by you to redo anything. I reach out for support and need support not to be told I’m posting on the wrong page. So why isn’t there support in the app? I wrote this review for Plex to see and show users what a frustrating support system they have. I love versatility of Plex but not their support.
No support for this app their forums are a joke and keep taking away features like “pause downloading” and won’t implement a directory based playlist creator. I’ve been on their site to complain about these things and always met with “you need to move this thread”, that’s not my job! It’s yours I go there for support not to be talked down to and patronized when I have an issue!
downloads don’t work 1/5
By Liz S 88
How do the downloads not work? You switch to another screen and they just stop. And I’m seeing endless complaints about this for multiple years. Why did we pay for the top tier of this…
Sometimes Doesn’t Work 1/5
By AlfredoPisano
this app is finicky on iOs. every so often it just stops treating videos or only streams the audio piece of it. same problem with apple tvs. no issues with streaming on laptop in google browser. safari again random issues.
iPad app Plex Pass purchase flow broken 1/5
By Charlie Burnett
On the iPad Plex app it is impossible to purchase Plex Pass and therefore enable features like offline downloading of media
Considering this is how Plex makes money it’s very telling that this feature is broken in iPadOS 15.7
tons of bug, so difficult to fix 2/5
By Cloudboy08
1. on the left panel, dozens of “ discover” appear, what is for ?
2. if you play on album, without stop it, tap on another album, new song from the second album and the song in the first album will play at the same time! Who will want this feature ?
Plex a little or a lot 5/5
By Mr. Printer
Plex is one of those apps that helps organize your media collection and play it everywhere.
Spread too thin 3/5
By rad115
Used to be a great app. Now they’re spread so thin among platforms, devices, offers, and media types that the basic function of playing movies is lackluster.
Multiple tracks play in background 1/5
By smrtkndyth
Very Buggy, multiple tracks still play in background. Seriously please fix it
Great idea, bad implementation 2/5
By David in frisco tx
Crashes frequently on my iphone, server on my Windows box is fairly solid. Mac OS client has now crashed and won't start at all.
Can’t download or keep track of episodes 1/5
By usernametakenplox
Has a lot of issues with downloading, and even more of an issue keeping track of what’s watched. Will watch the first 4 episodes on my iPhone of a show, go to bed, wake up and it says I left off on episode 1 70%. In addition I have my preferred language set to English and sometimes my shows on iPhone will show they have English audio tracks and English subtitles, and are actively selected. Play the episode and it’s in another language, no subtitles. Works just fine on the computer. Kind of makes this a glorified file explorer with pictures since some fairly core features just straight up don’t work.
Best way to use synology NAS 5/5
By Bobble kook
I’ve just gotten set up with a synology NAS as a home media server. I initially set up to watch my collection of DVDs I ripped onto the NAS. But I’m now loving the audio playback for my iTunes library which was never getting used since everything went to streaming.
So much smoother than the included Synology players (which are not bad…)
User authentication failure plex breach 1/5
By James5wins
After the plex breach and I kicked all device, I can no longer login anymore on any apple device. Common!!!!
Playback 3/5
By eva 🥳🏐
Even when I have Wi-Fi the playback is weird
Not so smart playlists 3/5
By Acfilm
Great overall but they keep taking away functions… they allow you to create smart playlists… but they have removed the capability of downloading those playlists
Movie mishap 4/5
By !$7548
This app is amazing any movie I want I most likely can fin it here, but I recently did a resident evil marathon and found some on the app but when I cam for resident evil the extinction it played resident evil afterlife. If I had not seen all of the before I would have been very confused. I don’t know if it a bug or I’m wrong but I was highly disappointed.
Double Sound☹️ 4/5
By GuriMD
This has been happening only the last few days: switching from one music track to another *while playing* the first track brings this strange behavior: the first track continues to *play in the background*
Any thoughts?
FROZEN + ADS, ADS, ADS 1/5
By Gene Debs
If you try to turn on subtitles, the app freezes. But the killer is the ads — see if you can handle 146 secs of “Bee and Puppycat” ads.
Not working - won’t play 1/5
By Zchick1
If I could I’d give 0 stars. Thought I’d see a movie I haven’t seen in a long time. It will not play. Buh bye Plex. Thanks a whole lot for nothing. It is not my internet as my devices are connected.
I am in heaven 5/5
By I like what I likes
I love this app! It allows me the flexibility to watch the content I buy physically or digitally in one place anywhere on any device.
Swiss army chainsaw 5/5
By bsdfm
Plex is so good. I only wish it could better index more disorganized files.
No help 2/5
By Bad readings
No way to remove users and no support just a message saying there’s support somewhere nbut where? How do I remove users!!!!
Garbage 1/5
By Tristanj23856
Garbage app constantly freezing up the whole phone. Never in all the years of owning a iPhone have I ever had a app crash and freeze like this dumb Plex app. Wish I could give it negative stars.
Needs better status info 4/5
By Thalridd
For downloading content there isn’t any time remaining or percentage. Just a bar that barely means anything useful. You get total download but you need to dig through to find actual size of a file. Should be an option for background downloads.
Beware password security breach 1/5
By Amrlotus
For a second time Plex support is asking users to change their password because their servers were hacked and hackers downloaded users emails and passwords and all other sensitive data . Seems that Plex take user privacy as a joke !!!
Closed Captions 1/5
By Tremain21
Hi, it appears that you have updated your app and in doing so, it does not enable me to add close captions which I do with British and other television shows. Even when I verbally ask it to add close captions it says they are added, but they are not. Is there something going on with your app? I don’t watch if they don’t have closed captions. So much of the programs meaning is lost.
Major issues with chromecast 1/5
By Rohks.1
For months now there have been issues related to casting to chromecast devices and the app restarting. No updates have resolved the issue despite countless reports on the forums. Developers don’t seem to care about anyone using chromecast
Constantly disconnects from Chromecast 1/5
By Mary 1234rx
Sometimes the movies are glitchy, and you can’t watch them without jumping forward 40 min. But the really frustrating part is how often and easily it disconnects from chromecast and you have to continually reconnect.
DELETE NOW ! 1/5
By Janner-234
These developers have NO IDEA about your privacy or security
Mr 1/5
By unhappy in Mi.
Cannot delete account. Fix errors!
Opt out 1/5
By Princess Flying Squirrel
I thought I was done with this and deleted you. Please take me off your account or email me so I can do it
Downloads don’t work 3/5
By Jforlkendhi
I’ve had this service and app for years. Lifetime plex pass and use it regularly. I still have problems downloading files to my iPad on my home network or anywhere. VPN or no vpn. Settings all set to original. Download feature is simply broken. Please fix it!
Login screen 4/5
By Falling Lots
Login by email does not work with password managers. Need to exit and copy/paste.
Live tv broken 1/5
By nosuchuser1234
I can watch live tv using the safari browser, but in the app I get a few chirps and the player closes
Use to work great but not anymore 1/5
By pdmh2
I don’t know what’s happened with Plex? I doesn’t connect to my media server and I can’t even sign in using the app on firestick. I’ve uninstalled it, reinstalled it, signed out, signed in, linked devices, downloaded the server on my computer, reconnected my media files to the server several times. Keeps booting me out.
Download of the media server won’t even launch the app on my computer.
It’s really bad now.
if I can find another media server/player that is available on firestick I will use it.
Seriously considering cancelling my account.
Disappointed
No customer service 1/5
By gg at incision final Oz
No helpRidiculous
Reliable once setup 5/5
By markbyrn
A long-time user of Plex. While the initial media server setup can be glitchy and confusing, the app itself works well.
Keeps crashing 1/5
By Sean Erixon
I can’t even login, because it keeps crashing.
Password issues 1/5
By PrinceOfQatif
Plex is perfect until it isn’t. You can count on losing your access your server any time you dare to change your password. Your server simply disappears. There is no straightforward way to restore it, and there is no support — not by phone, not by email, not by text — none, not even paid support. There is a forum, where “how do I restore my server after I change my password?” is the most common question. The answers provided are so complicated they are practically not in English (If you can read this review, you can read English). I cannot believe that, with all the software developers Plex has, they can’t institute a one-step password change, whereby you change your password, sign in, and, voila, you are in. I am now signed into my account. My name, email address, devices, payment status, and type of pass (Lifetime) are all correctly recognized. And yet I cannot access my server. There is not even a hint that something is wrong. It is as if Flex is a service that gives me access to movies, but not my movies that, until an hour ago, I was perfectly able to view. If you can live without ever changing your password, then Plex is perfect or near perfect for you. I don’t normally change my Plex password, precisely because of this problem, but today I had to because Flex notified me of a security breach. I am still trying. I have downloaded the latest version of the software and have restarted my computer and even restarted the hard disk where I keep my movies. Nothing has worked. It is enraging and humiliating. Otherwise, Plex is perfect.
You are the best 🥳🤩🥳🤩🥳🤩 5/5
By lilac panda bear👑👘🥻
i love it and I think it needs 1 more thing and it is you don’t need to download thestuff
