Truly Magical 5/5
This app brought so much joy to our youngest daughter (8y/o). She has special needs and this was the first Christmas (2017) that concept of Christmas and the magic of Santa really made sense to her. She was brave and sat on Santa’s lap and spoke with him. The video’s that we were able to create we SO special to her and she still speaks of them/him with joy and fondness. The ability to personalize the videos and to create several videos and calls was beyond the value of the extra cost to upgrade the app! Thank you! We didn’t experience any glitches or mistakes/“bugs”. It was easy to maneuver and to create! There are lots of great variations to consider. The only option that I wish were available is to create a video for multiple children. We have a 14 y/o and an 18 y/o who isn’t living at home, but our 14 y/o is very special to our youngest and the videos would have been even more exciting if the videos could have been adjusted to add her sister in it and have it personalized to both girls. With that. Wing said, we were able to add her sisters picture into the videos, so that was a nice option, but we couldn’t make it so that Santa recognized both girls in one video..if that makes sense.
Pronunciación de Nombres poco comunes 5/5
Excelente aplicación, felicidades.
Sería genial que Santa pudiera pronunciar cualquier nombre que se capture, ya que el de uno de mis hijos NO lo pronuncia.
I love this app. 4/5
This app has brought such joy and smiles to my little one. The only thing that I didn’t like was that she never received and message from Santa.
Awesome App 4/5
By Mom corner
My child loved this app they thought it was amazing to see Santa Claus 🎅. And thanks for the bug fixes I absolutely love the app. Thanks!
Every year they promise Bahrain will be included and is not. 1/5
I’ve been loyal to this app very much since it was released in App Store. Every year I has asked to add more countries to the list (including Bahrain) and they promise me it will be added on the next year’s release.
The only way to know is after purchasing the package I want. Have always bought the most expensive by the way. The surprise is that Bahrain is not in the list.
Why do they keep replaying that it will be included and then is not?
Just be honest and say “sorry we cannot add this place” and I can understand it.
Shame as it is a great app my kids have enjoyed for nearly 5 or 6 years if not more... they would have loved listening Santa saying the country where we live though.
If they are honest this time I would definitely rise rate it high as I used to.
Cute app. The kids really liked it.
I have used this app every year, and each year it brings joy. However, this year, it brought disappointment to our Christmas Eve. Purchased one of the phone calls for $3.99 and everything went through fine, however, then the app forced closed and wouldn’t open for nothing. I uninstalled, reinstalled, plus force restarted my phone and it still would not open. The app repeatedly would try to open, show a quick white flash, and then close. Long story short me and my family were set in for the long trip of disappointment as we couldn’t receive our phone call that we had ALREADY paid for. I was hoping with this error my payment didn’t process successfully, however, moments before this review the total of $3.99 popped up on my bank statement. I want my money back!
iPhone 7 Plus
By Johnnie Moreno
Son has enjoyed PNP for years! Great app!
Good, but nit good enough 4/5
By WAZZUP CLAUS
Its just sad that nit everything is open/unlocked for all to use
Always well done 5/5
I have been doing these videos for my now 9 year old daughter for the past several years. This year she figured out "the whole Santa thing" as she put it. Regardless, she still wanted to be sure she for her videos from Santa. They are so well done and the extra email directly to get and birthday video is such a nice touch to hero the magic alive all year long!
I love it 5/5
By Yairy Rosario
Christmas Magic 5/5
Keeps the heart of Christmas alive! Need more versions for premium holders video selections. I try to do at least weekly for 2 kids and can spin the “oh look now you got the wrapping machine” but would be awesome if there were more choices so I can really change it up and not repeat videos. My oldest is 11 and still believes. I’m hoping to get a couple more years. Please add more videos next years. Merry Christmas.
My kids love it 5/5
This is my second year using it. I love to see their faces when the videos star showing up
Beautiful app for Christmas 5/5
This is the best 5/5
The kids love the games and I love making the videos fir them a great app
Mundo de fantasía 5/5
Perfecto me encanto nunca tube esta cosas tan bella
Great app! 5/5
I've been using PNP for years and I've never had an issue. I will continue to use it year after year! It's not just fun for the kiddo, it's fun for me, too! Such a great tool for parents! A great way to help get kids into the spirit, too!
Fun, did not care for new naughty nice indicator 4/5
This app is always fun year to year. This year I didn’t care for the naughty/nice indicator. My 5 year old didn’t understand where she had landed and my 12 year old was slightly confused as well. The elves secret door video seemed to be worse because it showed the final “result” for the same short flash as all the rest of the potential outcomes and the flashing figure just didn’t translate well at all for the younger concrete thinkers. Overall super fun as usual, but hope you go back to something more obvious for the naught nice indicator next year!
Christmas Eve for Scarlett 5/5
This was so fun to make & I know my granddaughter will love it!!
I’ve used and loved PNP Santa for years, and have told many of my friends and family about it. HOWEVER I re-downloaded it this year and not only did you jack up the prices, but most of the free videos from last year you now have to pay for. And your prices are astronomical. This is ridiculous and you’ve lost a customer.
Lost Xmas 1/5
Terrible App. Not user friendly and the recorder did not work. Lost memories that I'll never see again. And I used it last year without a hitch. Videos aren't as personal as previous years. Definitely not worth the $13 I paid. Never again.
Love it! 5/5
Easy to use-----reaction recorder priceless! Suggestion - allow Santa videos for more than one name for siblings in a family .....
well worth the price! Thanks
By Justinis here
Bait and switch for the Xmas content. Nothing free
Videos getting shorter 2/5
Clearly less effort put into this year’s videos as opposed to last year. Disappointed.
That’s not nice 1/5
Hasn’t been working because there’s too much traffic
I love this app..gets kids excited about Christmas,and they love an excuse to get involved with the app.
App ad at end of video ruined Christmas 1/5
Thank you pnp for ruining Christmas and the whole Santa idea. My son saw your ad to download the app at the end of the video that I sent with the “for kids” email. He noticed it and went to the App Store afterwards and to his surprise he finds out that these are made by people. He’s now crushed the night before Christmas. Terrible....
Nice fixes 5/5
Being able to choose (and keep) the best pronunciation for your child’s name (or have some generic substitutes) is a great improvement.
The reaction videos are pretty precious.
Thanks for another great year — we’ve been using PNP since 2009-ish!
Santa’s Beard Very Disappointing 3/5
By Fairness Judge
Paid for the Magic Pass last year & it was loved by my grandchildren! Well worth the price.
Bought Magic Pass again this year & the only disappointing thing is that Santa’s beard didn’t make it through the year unscathed! Yikes! The beard looks dirty and matted down.
If you can’t make enough profit to purchase a nice white fluffy beard or dry clean the one you have I will not be purchasing the Pass next year.
I dislike leaving bad reviews, but a gray matted beard on Santa just doesn’t cut it.
By Boggie Chubba bubba
Not happy with the service it keep freezing on me
Why can't we FT? 1/5
I'm trying to capture my daughters reaction using the "reaction recorder" and it's not working. It's very upsetting because I loved this app and downloaded it because of the good reviews and this feature isn't working. Help please!
So disappointed... 1/5
I’ve been a feee customer for years, but they gutted the free video to include almost nothing it used to. Now, to get the same features in your video that were formerly free, you have to pay.
So, OK, fine — I’ll pay. Except that the “submit” button isn’t working on their site. I tried it from the app, and three different browsers on my computer. Put in a ticket and, surprise, surprise... “we’re experiencing high volume” and they’ll get back to me in 48 hours. Just in time for my son to get his Christmas eve call from Santa on 12/27.
You lost me. Bye, bye, Santa.
Can’t get calls to work 3/5
One of the many reasons that I thought this app for my son what is to be able to have him enjoy not only the videos but the phone calls as well every time I keep trying to use the program to send a phone call it keeps timing out and failing and won’t make the calls very disappointing especially since I paid for the premium access.
Not good 1/5
Worked great last year, not great this year. Asked for my money back within the 10 day guarantee and didn’t get it. Still tried and tried to get it to work and still doesn’t upload pictures. Old house, last years pics that I can’t use. The phone message will not allow me to send. Then it says that it failed and will not let me try again unless I create another phone call. It’s frustrating and I should have been given my money back. Will never buy again.
Unable to Create Videos 1/5
Just purchased and made a video for one of my children but can’t make any more because it has been “Temporarily deactivated due to high traffic”. I paid the $13.99 for the unlimited magic calls and can’t even use it. Not worth it if they’re going to deactivate parts.
Very disappointed this year 1/5
By Animor R
I got a premium subscription like last year. This year though, I can’t create a video due to high traffic, there’s no elf changing voice anymore, the dates for my child always end up wrong. He had a video for his birthday 12/11/13, therefore he is 4 years old but in the video it keeps coming out as he’s turning 3. Very disappointing app and won’t be getting it next year again. To pay $13.99 for a subpar app has been my mistake this year.
Love it! 5/5
I’ve been using this service for a couple of years, I have captured my son’s reactions since he was 3 years old and they are truly precious.
This is totally worth it, highly recommend it!!
Wants you to buy everything 1/5
Nothing works, everything is to be purchased in app, nothing works for free
My kids love the videos, but could be better. 3/5
Would be great if you could provide more than 2 premium videos per year, especially considering your price is higher every year. I have three kids, and I can’t show them identical videos. So two of them get premium videos and one ends up with a free one. But now a free one is deactivated due to high traffic and I can’t even make a video for her. High traffic on Christmas Eve, ya think?! Really disappointed.
Sad about number of features not working 3/5
The callback feature, some of the kids tools, and voice recordings don’t work. My app also freezes and makes it hard to share. Not sure I would renew next year
It’s changed! 2/5
As much as I love this APP (we’ve been using it for a few years), there was a lot more included in the free video than there is this year. It saddens me that the only free option is not personalized at all, except for a picture. Money hungry for the holidays 😔
Not as it said 2/5
I paid $10 for the ability to see the reaction of the recipient. But in fact, it shows the senders reaction! And then... U have to send it by email. There is no option to send it by text which would be easier for sender and recipient. Ridiculous. The free one is all you need. Don't waste your money! Also, tried to contact developer but, of course, it doesn't work!
Now you have to pay for EVERYTHING!! 1/5
By Antonika ❤️️s her
I’ve been using this app foreverrrrr. They even email me when the holidays come around so I won’t forget to use them. Now the want you to pay for everything. This is ridiculous so upset right.
No longer a good app 1/5
Been using this for a few years now. The app is terrible now. A lot of content from the past has been taken away. I paid for the full version and there is little to no content. On top of that videos take so long to be processed now for some reason. In the past it was quick. Lastly the optimization for iPhone X is just terrible. Its like they didn't even try.
Cost worth it-Kids reactions Priceless 5/5
I have been using this app for two years and the website the first year before that. It is an amazing wonderful way to allow you child to engage in the magic of Santa. ❤️❤️❤️❤️
Best App for Santa 5/5
We love this app! The look on my kids face is of true wonder and delight! It adds just the right touch of magic to their holiday! Highly recommend!
Awesome, but... 3/5
The videos are incredible, and my kids love them!!! but unfortunately they use the same ones every year. Which I didn’t recognize, but my 6 year old daughter did, and called me out that it was fake, because the elf fell in the machine last year too. 😖
Kids Love it!!! 5/5
By Hector Williams
My 4 children love the messages from Santa.
Great work PNP 5/5
Thank you for a great app. Maybe you can add an option where Santa can say a few personal things for each child. When a family has more then 1.