Keeps crashing 3/5
I love the *potential* this app has to offer, but seems there’s still a lot of glitches that need to be worked out. The first ride I tracked seemed to work fine, but when I pulled it back up after getting home it showed my track “flying” directly south for thousands of miles, and reaching an elevation of 120,000 ft. My quad’s good, but not that good.
I’ve tracked three rides since, and they all seem to have worked right, but the app crashes at random times during the playbacks.
I’m hoping for more updates and glitch fixes, because I really like what the app has to offer.
Won’t sync 1/5
After the last few updates, I’m not able to sync/upload rides to ride command. It’s connected to my rzr, can make and receive calls, etc... but if I try to upload a ride it claims it’s not connected even though it is. Deleted/re-paired Bluetooth, didn’t help. Deleted/re-installed app, didn’t help. Restarted phone, ride command, etc, still claims its disconnected when trying to upload a ride trail even though all other phone functions work.
Come on! Why the terrible updates?!? 1/5
By PK RZR Rider
I’ve had Ride Command since 2017. It was a great app. You could download an entire state map of trails for offline use...and there were tons of trails. Now...Where did the trails go??? Only a fraction of the trails that were on the older version!! And you can only download small areas of trails-not the entire state!! This app has lost all usefulness. My saved rides are there but only the trail I saved-no trail on the map! I can only think that Polaris wants to rip us off on our hand held devices...even when we own our second Polaris RZR. Shame on the app designers for these changes! Terrible app.
Unable to log in 1/5
I’ve tried two different emails and reset both passwords and I get an error every time
New update 1/5
App worked fine before latest update. Now doesn’t let me log in. Keeps saying “something went wrong........”
No trails showing 3/5
I used this app for a month and it worked great. Now, no trails are showing up. I uninstalled and reinstalled the app and the trails showed up BUT when I close out the app and then reopen the app, the trails are gone again. Do I have to continuously uninstall/reinstall?? Ugh!!
It will not let me log in to the APP 1/5
I am not sure why this problem persists. I haven’t been able to log into my account after initially creating it. I have never been able to access the app, due to not being able to log in. I have deleted the app and reinstalled. Still nothing. I have “changed my password” numerous time. Someone help!
Latest version broken 4/5
Just upgraded to the latest version. Maps are much more readable, which is great. Unfortunately, after closing the app and opening it again, none of the trail info shows up. Tried downloading and reloading the app and map data. No luck.
Downloaded 2 weeks ago when I bought my Rzr. Horrible app. Tracking fails. What is the point of logging in every time with no option to stay logged in.
Not working 1/5
Last update ruined this app. Worked great till then.
Swing and a miss 1/5
Unusable since update. Does not show any snowmobile trails in far northern MN. Voyageurs National Park area. Sometimes trail will pop in momentarily. WiFi or not doesn't matter. Tried to download maps but same results.
Needs improvement 5/5
By Nasty Hooker
Does not show all the trails in the UP of Michigan also missing Gas stations Drains your battery fast
What happened to gauge mode in landscape? 3/5
It worked great last winter.
Group rides! 2/5
Why do you have to have cell service to start and maintain group rides!? Our phones and rzr’s with the ride command system have Bluetooth. Why can’t we start a ride with that and then have it run off of gps after that. No where that I have ever taken my rzr has had reliable cell service, making the app and the group ride feature useless. It should be the main selling point of this system!
What happened? 1/5
I have thoroughly enjoyed using the app for nearly 1.5 years. Sure there have been some updates that are glitchy, but it seems fixed on the next one.
These last two updates have been horrible with this latest updated making the app useless as it won’t even open. The app immediately crashes.
Major bummer and a huge disappointment for this weekend’s trail runs.
Update: 5.2.6 is worthless, just whitescreens.
Update: Feb 19, 2019... new offline map download is useless
So close but needs a lot of work 1/5
Well just went out for a hard weekend back country riding and tried to use this app.
First the good. IF you just ride the trails and there is cell service then this app is probably great. Let’s you see your friends location and mapping stuff should all work.
Now for a back country rider, the bad. You can download the “offline” satellite imagery for the app to use and it does not show up all the time. Click the toggle sometimes it does and almost always it does not on the iPhone version. The Android version works better in this regard. The Android version always worked for mapping and satellite maps. This iOS version was terrible. Second the iOS version of the app would loose its login credentials in the middle of mapping a ride and now your SOL because there is no cell service to re login so you can not even see where you have been to get back out of where you were. Pull hair out dangerous!!! Clouds and snow moved in and we couldn’t see our way out of this area and thank goodness I was not the only one in our group mapping our way as we had to follow the Android version out.
Now my next major complaint is the offline maps zoom level is terrible. The satellite view is so far zoomed out and granular that you can’t tell at all what is around the corner. You NEED to allow us to download imagery with a zoom level of 500ft for our areas. At times back country riding you need to see at that level to view if the trees have an opening or a meadow so we can get out of an area if we’re stuck.
I guess us iOS users are stuck with seriously flawed and sub par apps for back country snowmobiling apps. Want a great app that I have used for years? Switch back to an Android phone and download backcountry navigator by crittermap software. It has a steep learning curve but it works always and has no logins to “loose” in the middle of a ride so your lost. It also allows you to download satellite imagery of the zoom level you need to actually navigate around in the back country.
Great app 5/5
Hands down the most useful app I've used while riding.
Love the app but freezes all the time 2/5
Like I said love it but freezes all the time no matter what I use
By Leggo of my Eggo
This app keeps freezing and I need it right away! I need to ride to my location.
Great idea 2/5
Would be awesome if it wasn’t so glitchy
This is awesome. Excited to see what they have for new updates. Negative feed back is good as they will use it to improve. Changed our whole dune experience. Would be nice to have direction up on the 2D map but my Aviation app does the same thing. Also have it always track and then Manual save vs other way.
Thank you for this app!
Not connecting to other riders 3/5
By Gonzo ABNRGR
This app isn’t bad, soon as you lose signal it goes out, also the app doesn’t connect to my 2019 ride command like the 2018 did, also the unit in the 2019 no longer support go pro?
Trail numbers...4pt font 4/5
I appreciate this app, works great for me but...why do you make the trail numbers so dang small? There is no way these are legible for anyone under 40.
Glad you can download the maps 3/5
I used this today to verify my location and current heading by pulling out phone and starting the app. The trail map and current location functions work well. Don’t trust that you are facing the direction that the app has you pointed though. I found out the hard way when I saw a sign for another county. Maybe it would work better if you had the app running all the time. I do like that you can download the maps so that you can use them when you don’t have cellular signal.
Nice app but no night mode? 3/5
Can’t seem to find night mode on the app.
It needs to dim at night. It’s very dangerous to have this bright screen blinding you at night time. By now you should have it like every other gps app in the world!
Broken and fixed 1/5
Update today broke it for me. Had to uninstall and reinstall
Can't sign in 2/5
Can't log in. Screen just stays white with my email in the background and loading circle just keeps spinning. Please help!
I got it to work a long time ago, well enough, pretty good app, but did iOS upgrade and now it freezes after load...
iOS 12.1 won’t allow to sign in !!!! 1/5
What’s happening guys, you had a good start in developing. I have an iPhone X and version 12.1. It’s bugging and it won’t let me login. Also, can you guys make so that you can share location from the app to the regular maps by longitude and latitude. I mean I would like to search places and be able to set my destination on this app map. Also add an option to share the place with other people.
Amazing app 5/5
Always spot on. No need to fight with the big bulky, never folding up right paper maps anymore. I love this app, I don’t need to guess where I’m at on the trails, the blue dot tells me where I’m at and shows me the direction I’m facing. Up to date trail report given from other users. Shows gas stations, food, and Polaris dealers only..(should show all dealers). Other than that, this app is amazing
Problem with the code!! 1/5
I have the ranger Efi 150 6months now and NOBODY KNOWS INCLUDING DEALERS what IS THE CODE to upload settings to the vehicle unit -HELP!!!
Customer support???? 1/5
I can’t log in!! Set up a new account with my rzr this last summer. I now have a 19 850 and I’m trying to set it up with my sled. It says I have an account, I can’t remember my password and I try to send one to my email and it isn’t doing anything!? Hello anyone out there???
Share ride 3/5
App works pretty good but not able to share rides/trails with other riders. After ride is complete would like the share fixed. Thanks
Running on iPad Pro. App constantly freezes - so often it’s completely unusable.
Junk for the iPad. 1/5
Does not work beyond startup screen on iPad Air. Haven’t tried on I phone yet. Bring back rider x. Never had an issue with it.
Bad flaws good start though 3/5
First this app needs a follow me feature to keep your vehicle centered on the map or trail you are following. It is very difficult to continually have to use your fingers to move your position on the screen so that you can see where you are on the trail.
When using in landscape mode the map zooms out to show the horizon. When this happens it is easy to lose track of the bigger picture of the trail you were trying to follow.
When using the landscape mode it is necessary for the app two maintain zoom level that the user has sat while actively using the app.
To load tracks / trails not created in Ride Command the files must be in GPX file format and then uploaded to the ridecommand website to your rides. It takes a bit of trial and error but in the end I was able to upload all of my club rides and can now use them in Ride Command. Thanks Polaris for showing me where to go to complete this task.
Recording rides Not working well, lost service records 1/5
Will not retain or transfer vehicle service records. The web version is very glitchy and intermittently responsive. The app used to work well and now it crashes in the middle of rides. It’s a good thing I am not riding unfamiliar territory.
Worthless for Indians 1/5
Downloaded it to use with my Indian to load waypoints and routes and it only has off road profiles. Get rid of Indian Rides app and just integrate it into here. We don’t need two different apps for routes.
Screen rotation 2/5
Nice app but a lot of screen functions go away when you rotate the screen on an iPad. Called about a year ago and was
Told a fix was coming.
White screen 1/5
It just stays on a white screen and won’t open. Sometimes it just flat out crashes. Please fix this before snowmobiling season I use this app a lot and it’s frustrating there hasn’t been a fix yet.
I did the update now it’s not starting 3/5
Need another update ASAP
App has potential but very unstable 2/5
I have used this app for over a year and its great when it doesn't crash. I just went to open the app to download maps for WV trails for an upcoming trip and it won’t stay up and running.
Need Fix 2/5
By Amanda Ka
Maps show good layout, but the app makes me register the VIN every time I log in (which is a pain)
Bugs fixed. Finally. 4/5
Earlier I wrote a one star review because after I updated my app it was STILL not loading. I finally just deleted and re-installed fresh and it finally seems to be working. Thank you for finally updating the ride command app!
Still glitchy but 1/5
I’ve found updates are horrible and app is glitchy when updating. Works better to delete and reinstall app completely.
Used to work 1/5
By Byrons girl
Used to work on my iPhone. Now it won’t load, white screen or won’t let me log in.
5.3.3 doesn’t work on iPhone 6 1/5
5.3.3 doesn’t work on iPhone 6, fix it please.
Good idea. But crashes on start up 2/5
May 2018 Update - Not good. This app has so much potential but it is too buggy to use reliably.
Installed on an ipad2 that was mounted in my turbo rzr. App would start and work great. Then it would randomly crash and shut itself down (the app). I could barely use it more than 15 minutes before a fatal crash.
Also some commands are missing in landscape mode, which is how my iPad is mounted. So you can be locked out during a ride. It’s not currently reliable enough to use.
Also randomly the trails would disappear and only reappear when you resize your iPad screen.
Very buggy. If they can get a handle on some of these serious problems, then this app will be unstoppable. But for now, I have to go with another app.
**UPDATE** Got it working again. Delete the app. Remove it from iTunes too. Reinstall. It should work. If not, try rebooting your phone after the reinstall.
I used this before in Moab and it was great. Got us through Hells Roaring Revenge no problem.
The problem is the updates. The latest update won’t even allow the app to open. Just the welcome screen and then an all white screen. Nothing.
Running on iPhone 6 with current iOS.
I still like the app. Just need to figure a way to get it working again.
I hope they fix it because I just bought a defender case for my iPad and ram mounts for my rzr turbo.
Interesting to pitch this app to use with a vehicle we spent $30k on. The app won’t even load. Glad our RZR works better than the app.