Interesting to pitch this app to use with a vehicle we spent $30k on. The app won’t even load. Glad our RZR works better than the app.
Waste of space 1/5
This app NEVER WORKS iPhone 6s.
Partial work 2/5
This app used to work on my IPad Air; but now it opens and then closes immediately. I used this app to research rides and would like it to work again. When it was functioning I thought it was great
Missing control bar 1/5
The control bar does not display on the lower part of the screen. I installed the app on 4-29-18 and this latest version is missing the control bar at the bottom of the screen on my iPad with the latest IOS version.
Doesn’t work 1/5
The app doesn’t work. When I open it all I get is a white screen
Polaris Ride Command 2/5
Not sure what has happened, but this app shuts down on me anytime I switch to another app, like the camera and then come back to PRC. When I return to PRC app, I am asked if I want to resume my ride. If I say yes, the app shuts down. I’ve tried restarting, not using same alt app but doesn’t seem to matter. Shuts down every time. Using iPhone 6 with all updates in place.
I’d say it’s time to find a new app developer!
Needs improvement 3/5
By Nasty Hooker
Does not show all the trails in the UP of Michigan also missing Gas stations Drains your battery fast
App no longer opens 1/5
I used to love this app and he saved me and a group of friends one night but it is no longer usable. Opens to just white screen. iPhone 7
App does not work at all 1/5
By mark charvat
If you download this app, please be advised, it will not work at all if you have an iPhone 6 or 6s. Want you launch the app you only get a white screen. Then, it does nothing. A waste of time.
Works offline 5/5
Deleted and reinstalled and it works again and really good.
Quit working altogether 1/5
WAS a great app, BUT now only loads a white screen?!?!
Other CRAP about it: unless you own a Polaris, there’s no access to ride stats. Not even an option to pay for added access to the features already in the app???
But MAIN gripe is that it NO LONGER FUNCTIONS?!?!
White screen 1/5
App doesn’t work since last update. Just get a white screen
Does not work anymore 1/5
After last update app does not work. I use ride command to keep up with my service intervals. And I cannot access it any more
Doesn’t work 1/5
App doesn’t work at all on my iPhone SE running 11.2.6
App won’t open nor function on my iPhone 1/5
Since the latest update, this App is nonfunctional on my iPhone 6s Plus. I originally loved this App but no longer. I have numerous saved rides lost. The App still works on my iPad but I don’t take my iPad riding......update, now the app won’t run on either my iPad nor my iPhone. Very disappointed. I’ve lost weeks of memorable trip information.
Horrible app 1/5
By Clutter ell
I have a iPhone 7plus. 99% of the time the app won’t even open. Why have a app if you can’t keep up with updates. Been trying to open it for the last 10 minutes and to no avail. Getting ready to delete.
Latest update renders app useless 1/5
After updating the app to the latest update, the app no longer works on my iPhone. Open app and only get a white screen
By Big barrel rider
Would be nice to use, but all it does is crash every time I open it , tried un-installing it and re-installing still does the same. I have a new iPhone 8.
Update , seems to work good now, works good for tracking rides .
I had the same white screen issue and thought it was just needing an update. I ended up deleting the app from my phone then reinstalled it...works perfectly now! Thanks Polaris love the app!
Don’t update the app ever 1/5
By Capone mi
Everytime I update the app it will never open ... I will have to delete it and reinstall it ....
New update 5/5
Tried to use the app to track my ride toddy app crashes. Won’t let me open pst rides or waypoints trying to map out trails on my property to have maps made for a family reunion in a fed weeks not working at all. I uninstalled the app and reinstalled is working awesome now. Thanks for a great tracking tool.
Revised. Please update this app regularly! 1/5
This app hardly works at all on my iPad mini 2. However it worked fine on my iPhone 6s Plus and also my iPhone X. Now it won’t open. It stays a white screen although sometimes It just crashes on my iPad. Also the maps don’t have any trails marked on any of the major trail systems that I’ve ridden and used this app on. And when you turn the devise to landscape mode all of the function buttons disappear. How about 3D topo visual option as well so while driving the trails you know what type of terrain your on and what’s around you. Also realize if your using a device that is not connected to the network full time that you cannot use the new group ride feature. Useless app. Why is there NO support at all for this app. The riding year is upon us. Fix the app so it runs on the current iOS version devices. Fix landscape mode. If not. Just remove it from the App Store. It’s taking up space for apps that actually function. Now to find one that works. Or move on to a full fledged off road gps device. Not Ride Command!!!!
Just a blank white screen. Never opens. Tried restarting app and phone with no luck. While the “old” Polaris “Ride” app was lacking, at least it opened and you could find a trail.
maps not displaying, can’t get support 1/5
maps not displaying, can’t get support at all. Nothing left to do at this point. Working on all my friends phones though!!! Grr!!!
It installs but I cant get maps to display. Satellite map shows up but it is so useless not sure what the point of that is. I cannot see routes or trails or anything. So disappointed this isn’t working because it works great on all of my friends phones!!! I managed to get to a Polaris support page but it is not allowing me to fill out anything else at all, so disappointing!!! I tried updating iOS and reinstalling the app to no avail.
Major Trails Missing 3/5
By Watersports nut
I love this app except for one major flaw - many major trail sections are simply not showing on the map. I am specifically referring to the U.P. of Michigan. The trails west and south of Grand Marais towards Munising show dead ends that are inaccurate, the trails south and west of Munising show dead ends that don't connect properly and many of the trails around Marquette show dead ends that aren't accurate. These are MAJOR trails that are missing - like much of the major east/west Trail 8 corridor. I don't understand why some of the most obscure trails show on these maps but some of the most major trails do not. Makes it very difficult to rely on this tool to navigate whereas if the trails were fixed it would be simply awesome.
5.2.x on iOS 11.2.2. The basics of a great App are included and has some very nice features. When the App is running the user interface is not really intuitive but at least it’s not complicated. The major issue is stability. During a ride the App can just quit. If you happen to notice then the App can be restarted and recording starts again. If your eyes are on the trail and you don’t notice then the App simply draws a straight line from last recorded position to the position when the App restarts. This could be most or all of the ride!! This is an old issue. The software must be more stable on the in dash device. I’m thinking that Polaris is not supporting mobile devices very well by choice so more people will purchase the expensive in dash device!!!
Good idea, but...(MC) 3/5
By Eric the Host
This app is suggested (advertised) in the owners manual for my ‘18 Springfield Darkhorse, but only has modes designed for snow and sand. Update for on-road use?
Worked great before update 5/5
I should have listened to my gut and not updated the app. Now it won’t open.
Update: developer helped to resolve the problem now the app works great again! Thanks so much.
Dead app 1/5
No longer works on my IPad, or IPhone at all. Uninstalled and reinstalled, work again. Thanks tech support...
iPhone 6 works again 5/5
I just deleted my old Ride Command, reinstalled and it’s working great again so back to 5 stars. Ignore the rest of this review. Thanks Polaris, great app!!!
I loved Riders as it looked just like the sled gps in landscape mode. Ride Command was great on my 6 and since updating it shows the splash screen and freezes. 128GB iPhone 6Plus with more then half the memory open. Always update to the latest IOS immediately. Even though it quit for now, I will still give it a 4 because it was great when it worked. And Polaris gets extra credit, you can’t complain too much when it’s a gift.
Doesn’t open 1/5
The app does not open. I only get a white screen. Crashes if it does open. Luckily I have the older Polaris app.
Latest update 1/5
The app won’t open on my iPhone 6s. Just a white screen. Worked prior to it just fine.
Good start - gone bad 1/5
By Copper Genius
Looks pretty good so far. One thing I would like to see in the weather section is wind speed, when I ride in the sand, that's very important. Update: app doesn’t even work anymore. I was out riding last weekend and in the middle of my ride the app crashed and it no longer runs. I tried uninstalling when I had internet again and reinstalled but it still opens and crashes right away. Reminds me of when apple has blocked other apps in the past. I hope you guys can get it fixed. Reminds me of my clutch in my turbo RZR, doesn’t work anymore. Lol. Typical of Polaris I guess.
App wont work 2/5
App isn’t working on my 7 plus ever since update it just crashes constantly. Can you guys do something to fix it.?
Worked great until 3/5
Worked great until I downloaded a offline map. Now it crashes all the time or just shows a white screen. Friend had the same issue
Problems loading app 2/5
As soon as I open the new app it goes to a white screen. The old app however, still works fine
App is now broke since last update. 1/5
By need snow!
Used to run this app. Last update broke the app. Running on a iPhone 7 with 11.2.1 of iOS
Doesn’t load on new iOS. 1/5
Loved the app. Used to work great. I guess it’s time to move on. The app doesn’t load anymore. Completely useless now.
It works but needs some fixing. 3/5
By Chase I.
I used it just last weekend and it worked fine. I do understand this is a fairly new app and the developers are working hard on this app but the trials it said on the app didn’t exist or they were in the wrong spot some of the time. The app would be better if there was a way to put in a waypoint and have directions to it without having to guess all the time. That would be cool.
Very useful app 4/5
I really like this app and find it very handy. It tracks rides well and accurately. I also like the landscape mode that allows you to see where you are as well as your direction and speed. You can also see the trails and see your previous path while you ride, which is extremely useful.
Things to improve:
-Adding "recenter" button to landscape mode
-Add "maximum speed" statistic to ride details
-Satellite map view is laggy
Version 5.2.6 does not load (on IPhone X) 2/5
By Geo Gap
Previous version loaded fine on IPhone X. This new version does not load at all, just a blank white screen. Is there a way to go back to previous version?
Won’t open with update 11.2.1 4/5
Like the app but won’t open with this update.
Not working 4/5
I just updated to 5.6.2 and now when I open the app I get a white screen.
Update: I just uninstalled the app then reinstalled it and now seems to be working fine. Was surprised as this was the first issue I have had with it.
Great app. 5/5
By The Dool
Nice app but no night mode? 3/5
Can’t seem to find night mode on the app.
It needs to dim at night. It’s very dangerous to have this bright screen blinding you at night time.
Had to reinstall 3/5
After the latest update, I too got the white screen of death. Deleted app and reinstalled, now it’s working again. Haven’t given it a full run through to see if it’s fully working or not. Fingers crossed.
Not working 1/5
Last update ruined this app. Worked great till then.
Good idea. But crashes on start up 2/5
**UPDATE** Got it working again. Delete the app. Remove it from iTunes too. Reinstall. It should work. If not, try rebooting your phone after the reinstall.
I used this before in Moab and it was great. Got us through Hells Roaring Revenge no problem.
The problem is the updates. The latest update won’t even allow the app to open. Just the welcome screen and then an all white screen. Nothing.
Running on iPhone 6 with current iOS.
I still like the app. Just need to figure a way to get it working again.
I hope they fix it because I just bought a defender case for my iPad and ram mounts for my rzr turbo.
Polaris Ride Command 1/5
Constantly crashes. Zero stars.