Absolute ripoff 1/5
Poshmark is for the buyer regardless. Even with proof of tags and receipt, I got screwed over. Buyer kept my item AND got a refund. When I complained, I got a $30 credit. The item was new, with tags $170.
I like that the process of selling is much easier compared to other website but the fee is hefty so you dont get much back. Now that the shipping fee has gone up, it maybe even harder to sell anything.
It’d be nice to be able to contact buyers sometimes. Right now it seems that the only way to do it is if the buyers message you first. Will continue to use until I find something else.
Fantastic Customer Support 5/5
By THIS IS HORRIBLE !!!!!!!!!!!!!
I have sold and bought now on Poshmark and the one thing they do incredibly well is their customer service. The response time is within the next day and they are so awesome in explaining and/or correcting problems. They have always corrected all the problems i have had and then some. Customer support is so important in an app like this where money and transactions are constantly involved. So kudos to the whole Poshmark team!
There are few things that would make the app better, nothing that would demote the 5 stars I think this app deserves. One would be to be able to pick the shipping weight. $7.11 flat shipping rate is a lot, especially when most of the buyers are buying single clothing items that do not cost the $7.11 to ship. It doesn't make much sense. And another thing would be to report users for manipulating tags. There are so many boutiques that add popular brand tags in their posts so when you search for that brand, all of that boutiques clothing is something you have to scroll through. Its fairly annoying, and its not right. These boutiques are taking away from us who are just trying to sell one thing at a time. The search feed becomes a mess from them. They shouldn't be able to spam every one of their posts with the tags.
Poshmark is fun! 5/5
Love how easy it is to list on Poshmark. I’m a new seller and I’m loving it!
Lots of money to be made 5/5
Making lots of money on this app and also found lots of great deals for myself.
Love poshmark! Ive been buying and selling for almost 2 years. Recently they went up on their shipping cost and its crazy. Some of these items I find on here I could buy brand new from the store for the same price or even cheaper. Please go down on the shipping costs. It's making me not want to purchase anything. Also as a seller, you're not making that much off your items either.
Best decision I've ever made. 5/5
Since starting A little over I have already made over $15,000 and it's so fun it doesn't even feel like work! Highly recommend to anyone who loves fashion or just wants to make some money off those clothes you know you're never going to wear!
Scammed with no support from Poshmark 1/5
This is my honest review. I am both a sellar and a buyer.
I have been using this app since May of last year and if you were to ask me then I would have said it was a great app. However this past week I was scammed and I wanted to return the item I bought. You have to go through Poshmark support to do that. They repeatedly denied me and told me that they cannot get my funds because the already released them to the seller (without my permission). So to that I would like to say if you are planning to buy on Poshmark just know that if things do go wrong you will not have the support from the company.
Don’t waste your effort 1/5
After I decided I wanted to delete my account, it was refused due to “incomplete transactions”. I had taken all of my listings down and had never made a purchase or sale, so this was the first red flag. I then emailed support, and they have never responded. When I tried to log back into the account it said my correct password was incorrect but the account still existed. I again emailed support where they responded within a day, asking for my username, and I promptly replied. Again, radio silence ever since. It has been over 7 days since my first unanswered email, and I finally decided to just delete the app. It is clear that just like some other shady companies that they are going to make it as hard as possible to delete your account. I had been really excited to use Poshmark, but am now just disappointed. Spend your effort elsewhere
Life Changing! 5/5
I have suffered from autoimmune disease and have found this to be a rewarding & beneficial way to sow health & wealth into my life while working from home. 💕🛍💕How awesome is that?!
20% is too large 4/5
By 20%is too much
Sorry not sorry
My “Fake” Levi’s 1/5
By Oliver Lloyd
A buyer filed a claim that the Levi’s I sold him were fake. His initial reason for saying this was solely because of the red solid tab which the official Levis website clearly states is normal and therefore authentic.
When that wasn’t enough, SUDDENLY the tag doesn’t “feel" right. Tell me, how does one show how something feels in a photo?
The statement of the Levis website should have been more than enough proof to back me up. But no, I was expected to show a receipt. Who keeps receipts for $50 pair of jeans? And how does this prove its for this exact pair?
THEN I get the jeans back and they’re DIRTY! A grass stain down the front of the pant leg. I notify Poshmark and they just reply with the same canned answer: if there is a dispute and neither side is able to provide valid proof, the onus is on the seller to prove the item is authentic. Obviously no one is reading these “support” emails.
After 8 years of Poshmark I’m saying goodbye. I’ve been frustrated with Poshmark for some time now. I have a small pile of items that have been sitting here for some time waiting to be listed, but I just don’t have the motivation to use the platform anymore. I’ll take this experience and as sign to move on.
Shipping keeps going up 1/5
Used to love poshmark. But now that shipping has went up over $7 AND we have to pay sales tax, it’s much better to just buy from eBay or depop
Great app 4/5
This app is a wonderful and I found great deals. Only wish there were more filters to narrow search like material, patterns and etc.
Sell view in bundles 4/5
Sell view in bundles does not show buyers likes on my Ipad. I wrote to support and they said to uninstall and reinstall the app. Have done this several times over a few months. Still will not work. Rather annoying when this is the device I use the most. I have to grab my phone or the laptop to add likes to bundles easily. Otherwise great site.
Poor Communication System 2/5
I don’t know what’s up with your messaging system, but the sellers never respond or if they do it’s not in a timely manner. Some items sit there for months and sellers ignore messages. It takes away from the app, and I find that I rarely use it for this reason.
Good app, but has its flaws 2/5
I can find some serious steals on this app, but not a huge fan of the most recent update. Now the likes are sorted by just shared. You can’t just have it sorted by your most recent likes, which is really how I prefer. If I go though liking things I’m looking for something specific for the time. I don’t want to have to scroll through all of my likes from forever ago, to try and find the things I was recently shopping for. I haven’t made a purchase since this update, because it just doesn’t seem worth my time to search through everything.
ALOT OF FRAUDS 1/5
There are a lot of frauds on this app!! Beware of scammers!!
Completely done with Poshmark 1/5
Yes, Poshmark can be a great way to “steal” some higher quality items for cheap, and I have done so for the past 4 years, but I’m totally fed up with them at this point. Try and return something that’s misrepresented and see how it goes! They desperately want to be The Real Real and reach IPO, but that will NEVER happen treating customers like garbage. You (the consumer) will end up getting stuck with junk from China or things that aren’t real just b/c they don’t want to process a return and lose money. And selling items is easy, sure, but be prepared to get RIDICULOUSLY low offers on your luxury goods from teenagers who have $40 in their pocket. And then you begrudgingly agree to sell your designer shoes to someone for an 1/8 of they are worth. I recommend Tradesy or TRR. The prices are higher but I would rather support companies with integrity.
So far, not impressed... 2/5
I recently signed on to this app with 10 listings for sale, items of high-street to luxury. I heard nothing but positive reviews from both buyers and sellers.
On my first day here, after dozens of likes, follows, comments, offers, I receive an email from Poshmark stating they’ve removed one of my listings based on questionable authenticity...without proof or facts or case history. They just remove listings as they please, an item that I had a pending offer on!
I purchased this item myself at Neiman Marcus, I’m offering it with the full packaging and purchase receipt from Neiman and they removed still the listing with no justification.
So after hours of photo taking, posting, editing, responding to low ball offers...I get this email at midnight.
So far, I’m not impressed...looks like
I’ll be sticking with more reputable companies to sell my AUTHENTIC items...save money and valuable time.
Too expensive 1/5
They charge way more for shipping, take more out of your sales and charge taxes. Use Mercari! The seller has the option to provide free shipping and if you wanna sell they take less out.
About not sell 3/5
For a while now not make a sale
love selling on poshmark!! 5/5
@dcposher on poshmark.
Posh helped me regain my life and move forward 5/5
One week in September 2019 my life changed forever.
In 6 days I lost my son, my mom and the job I was at for 14 years. I was in a fog for a couple months. One day I woke up and said, do something! It was 6Am Dec 4 and I just started taking pics of my clothes. I got on to Poshmark right away and since then, I have been going strong, now a Posh Ambassador and have 70 sales.
In my darkest time, Poshmark was the outlet I needed to help me move on.
I loved the ease of posting items and shipping. I know this is not the normal review but it’s honest and I wanted to share how selling clothes helped me through a very bad time. ❤️
Poshmark is the best!! 5/5
By Sofia F.😜
Poshmark is an amazing way to make money if you are any age and is also great to buy brands for so much less!!
Not for people looking for a good deal. 1/5
I was lured to this sight with an add in Facebook, promoting great prices for things I’m interested in. Unfortunately, everything I looked up was expensive. Maybe, not for people willing to spend a lot. However, I’m the type of person always looking for the best product at the best price and I couldn’t find any good deals when I looked. So if you are like me and looking for a great deal... don’t waste your time.
$7.11 shipping....INSANE 2/5
I did not know about the shipping increase. Went to buy a headband that was listed for $6 but the shipping was $7.11!!!!! Why? It used to be $4 and I understand rates go up but between that and the 20% they take....no thanks I’ll stick to MERCARI.
Site Breach NOT notified 1/5
Find it amusing that some reviewers say they had to send copies of id’s at request of the company for their security? Poshmark wasn’t too concerned about my security when they failed to notify me of a major site breach last year I found out from one of my security vendors. I demanded they delete my account after that failing to notify customers is recklessly irresponsible I notified my local Attorney General and had all my cards reissued with new passwords. This company does not value the security of a customer’s personal information so beware:(
Spamming and Antiquated. 2/5
By Glo Mama 🌹
I absolutely hate how the app is very cluttered and it’s full of spam accounts. Will be deleting!
They make you download the app to delete your account 2/5
They are really aggressive in forcing you to go thru extra steps to change anything about your account. Blow you up with daily emails. Want to unsubscribe, even though you only logged on once and can’t remember your password? Well to unsubscribe you have to log on and manually change each email category. Oh and by the way while you were gone we posted your profile photo and invited people to follow you. Which to me was the deal breaker. Maybe I missed it but you can’t just sneak that one by people. Want to delete your account. We’ll make that as difficult as possibly too. We’ll hide the link. You’ll have to google it. And when you finally find it we’ll inform you you’ll have to download our app to delete your account so we can get more downloads from the App Store to drive up our app. My wife loves this website in all fairness but I see right thru they’re aggressive growth tactics. Buyer beware and make sure you know what they’re doing.
Extra Mulla!! 5/5
Can’t beat this app!! Love reselling clothes to give them a second chance!
Beware there’s Absolutely NO customer svc 1/5
I’ve been using the app for a few weeks. My first sale had an issue and there was no one to help me. I received automated messages advising they were busy and would take a little more time to reply when I emailed for help. No real human response. Eventually i received an email asking me to rate their interaction with me to resolve the issue. HA! That was comical. In that case, I could only rate and not explain the situations.
The fees are steep. Items sold that are $15 and under pay a fee of $2.95 and above that there’s a 20% fee. You’d think with all those fees, they could afford a customer service department.
Shipping fees are $7.11 for buyers.
I’m definitely searching for another app that’s more user friendly.
Pros and Cons 3/5
I love the interactive features of Poshmark. There are tons of sellers and buys that are stellar!! My daughters opened a boutique two years ago. They took all the advice Poshmark sends. They know the rules inside and out. With this being said, they have to spend no less than five hours a day to sell and give deep discounts to move boutique items. I’m talking a few dollars over cost. They only purchase from name brand wholesale companies so there is not question about quality. The vibe from the new commercials makes folks think that it’s a garage sale vs a business boutique. The same items are in several stores listed up to 40% higher yet that does not seem to matter. I’m not sure many people know the difference between used clothing vs a boutique. My daughters have sold over 450 items yet as a high rated seller there is no protection as a seller. Customer service has been less then supportive. I understand the wait for a response, but at the same time if there is a serious issue that has to be resolved right away that’s not going to happen. Anyone can make up anything about your closet spread hate all over Poshmark and you will get a response that sounds like a computer generated response. When you contact support over and over you will be assured it has been resolved yet the other person continues on with no action taken. It’s very disappointing to know this can happen on what we though to be a site that had 0 tolerance for this behavior. 90% of the ladies on the site are amazing and willing to help any new person. You can get to know great people and develop a great circle of friends. I don’t feel shipping is to high as I know shipping is much more expensive off this site and you get your items immediately if the seller ships right away. Now the acceptance of packages is confusing. Most people wait and don’t accept , so you wait. So there must be some confusion with in the app because they will rate once the funds have been released. Overall it’s a great site except for customer support.
I wanted to add to this review that since they added all the new markets, tax, and higher shipping cost we are now closing and filing bankruptcy on our boutique. Poshmark left us behind and I’ve never been so disappointed in a market place that put such hype in opening your own boutique.
It’s maddening that when you open the app you can’t even find the boutiques. No one works together anymore. Every person I’ve talked to that owns a boutique have lost it all. BEWARE DONT OPEN A BOUTIQUE NO MATTER WHAT POSHMARK ENCOURAGES YOU TO DO. IF YOUR NOT LISTING EVERYDAY YOUR NOTHING.
Shipping Increased Again 1/5
I use to like shopping on this app but the shipping increases every year (now it’s $7.11) and not to mention additional tax as well makes it not worth it anymore! I use to only pay $4.99 in addition to the purchase price a few years ago......
Poshmark becomes more than a hobby, it’s a career 5/5
By kjones ceo
I started buying off of Poshmark years ago. It never occurred to me to sell. This past may I was cleaning out my closet and realized how much money I had invested in these items that I had planned on giving away. So that’s where my story started. I started off as sort of a hobby and I now only work my Poshmark closet. I’ve made enough money to pay off my debt and to pay for a girls trip to New York next winter. I never thought I would leave the corporate world in order to sell merchandise. But I LOVE IT. I’ve met some incredible men and women. I’ve gotten some fantastic deals on luxury items that have been gently used. I looked at all the alternatives, the competition. Poshmark came out on top. It has the best platform for me. Give it a try. Check out my closet. I’ve been to the Post Office 4 times this week. With multiple packages each time. Check me out @karlajs_kloset
Useless customer support 1/5
By Yoni hate it!!!
I try to contact their customer support to get my account removed, only get auto massages that they will contact you back within 24 hours. It has been 48 hours after 2 e-mail, NOTHING BACK FROM SUPPORT E-MAIL AT ALL. Waste of your time, do not open account here if you plan to. BEWARE.
How’s that over $7 shipping thing working out for y’all?
It's alright.. 2/5
By Turtle lover 05
I end up buying more on it than selling, however, they take basically all your money if you sell something and shipping likes to increase all the time so now it’s $7.11 each time you buy something. Kind of a waste..
Do not recommend this app 1/5
Aggressive sellers and very bad customer support. Mercari app is much better.
New Seller 4/5
I just started selling on poshmark about a month ago. There are so many features about Poshmark that I love, however there are a few features that I don’t love. Some of the features that I love are bundling, seller discounting, and closet sharing. I really love the social media aspect of this app! However there are a few things that I do not like about this app. First, I feel like Poshmark charges too much in commission for items under $15. I think all commission should just be a flat 20% and no more. Another feature that I do not like is the fact that buyers can change the rating up to 30 days after they’ve made their purchase. I feel like the buyer should be given five days to make a rating and then once they’ve made their rating they should not be allowed to change it. Other than those two things I really like posh Mark and think it’s a great buying/selling platform.
Shipping keeps increasing 2/5
Shipping is getting so over priced
Happy posher! 5/5
I’ve been using this app since 2017 and I’ve been selling on the app since the beginning of 2020. I’ve made over $600 in a little less that 2 months!! Poshmark has helped me out tremendously! Not only for my pocket but for my closet! I am a happy posher! I would most definitely recommend not only to sell on but to buy on!👏🏼👏🏼👏🏼
By Lightning bugz as they teach me how to dance vt a thrwat threat id like to make myself
had to turn the notifications off after having the app for a day. way too many, way too annoying. like the app besides that
Asrtronomical shipping price!! 1/5
The price to ship ANY item is over $7! That is insane especially for lightweight items that will cost only a few dollars to ship normally. There should be multiple options for shipping with different rates, like every other reselling website has. Extremely hard to actually sell anything.
DO NOT DOWNLOAD 1/5
This app is NOTHING like thrifting. It’s more like buying thrift store items at 15x the price. It’s pretty much Ebay but way more expensive. They’ll also bombard you with notifications and emails, and make it incredibly tedious to unsubscribe. And the clothes aren’t even that nice unless you’re a high schooler trying to dye your hair to be different
Too many people following me mostly women, with provocative outfits! With no apparent items to sale other than services.
Posh rip off 1/5
This site WAS good a few years back..now anyone sells any kind of garbage they can .. people accept their purchase, swap it with a crap replica and RETURN IT! RIP OFF SITE! Shipping is too high and customer service is CRAP!!!! Tv commercials about this app LIE!! DONT BOTHER UNLESS YOU LIKE GETTING SCAMMED!!!!!
Takes some getting used to 4/5
By S Bear Farms
I’ve been a member now for a few weeks. Still getting the hang of it. There is a learning curve