Awful customer service 1/5
By jance smith
It’s like they don’t even want to help you always making excuses and their website acts like it doesn’t work when you try and contact customer support
Apparently Someone Saying Pants Will be a Certain Length and they aren’t doesn’t qualify a return 1/5
So I asked one of the sellers before I bought the pants how long they would be. She told me they came to her heel and she was an inch shorter than me. So I went ahead and bought them. I tried them on and they came almost an inch and a half above my ankle. I started the problem with my order process and apparently this doesn’t qualify. Be very careful what you buy Bc sellers can lie and get away with it.
Fake app 1/5
By luke 234
I didn’t sell anything!!!!!in a long time
Game changer 5/5
This app App requires a lot of engagement and effort however if you put the work in ..you can actually make a living from this free app from the courtesy of your own home.
to many bad experiences 1/5
#1 very disorganized when looking for item. For instance, I selected my size and color I want in the item and I get options that are not similar with what I selected
#2 I received an item that didn’t match the description in the photo and poshmark claimed that the money was returned back to me. I still have not received my payment back after the emails I’ve sent about the issue
#3 I don’t like the advertisements of people selling “mystery boxes”
#4 I use other apps that are similar that have less shipping prices. (I highly recommend using curtsy)
Use to LOVE but recently APP WILL NOT LOAD 3/5
I love Poshmark and have sold many many things over the years with an overall great experience. However, a few months ago, the app began not opening on my iPhone 8. I really thought I was the only one but I see others have commented as such. I have tried everything... restarting my phone; deleting and reinstalling ... sometimes it will come back briefly but then slowly starts becoming slow again and crashing and then all I see is a white screen. Nothing else. I contacted Poshmark support but they were not too helpful. Super sad!
I’ve seen ads that claim that Poshmark is cheap however most of the items I’ve seen are $40 at the least
Your order takes forever 1/5
One of the biggest mistakes I have ever made in my life was downloading this app and ordering from it. I made my first order 3 days ago and haven’t got anything about the shipment
I went back to cancel the order but you can’t because they want you to wait 7 day and then you can cancel it. I tried contacting the app supprt and it took them 48 hours to respond and they respond with nothing to help even though I told them it was my first order and I made a mistake
And you can’t contact the seller.
Everything is very poor in this app but the start I gave them for was for the prices which were cheap.
Horrible service 1/5
They have scammers doing business on this app/website and there’s no response to complaints. Literally use at your own risk. They know they have scammers but they don’t care.
Me encanta 5/5
Soy nueva pero esto se mira interesante
Why so many good reviews? 1/5
I don’t recommend buying from them.
Nope not for me 1/5
So I don’t like this app because let’s say you sell something for $200 you are already selling it at the lowest price you can go, boom $40 gets taken away by Poshmark when you sell it. So now you make $160 on an item you need to get $200 out of. Stick to Facebook market place. This app is a joke.
DO NOT BUY OFF THIS APP 1/5
Poshmark seemed like a great app to shop on, but when I went to make my first purchase I received a damaged product. I requested to return it and get a refund. I was simply told by the seller “is brand new” and Poshmark said the case resolved and I didn’t qualify for a refund or return. The item I purchased was not cheap. This app will sell you shoddy items in damaged conditions. They will rip you off
not user friendly 2/5
wish it would save preferences and would list new items first instead of always having to change how items are sorted.
posh parties are super annoying and i wish i could never get invited to them ever again. i have tried blocking the pm_editor but unfortunately that doesn't stop those four pesky daily notifications that are the bane of my existence on this app. invites that i will never accept nor participate in.
also wish you could save certain searches and be notified when new items arrive for those searches.
i also find it super petty that you can't even mention other reselling apps on poshmark. really petty and not a good look from a user standpoint, especially when poshmark could take a few pointers from mercari, depop and even ebay. their apps are much better designed and have far better features as well as ease of use.
New to Poshmark 5/5
I am really just getting started selling and buying. I still have a lot to learn and it is fun!
Shady as eBay!! 1/5
Very cheaply made knock offs purchase multiple times. It’s like pulling teeth with the third party companies!! A company called Gabis Deals from New Jersey sold the cheap pair of “100% denim” jeans that felt and smelled synthetic. They demand multiple pictures of all the tags and clearly knew they were selling garbage.
Poshmark rocks! 5/5
I love selling and shopping and Poshmark. The app is easy to use and there is a great community on it!
Complicated sales process and NO store search 2/5
High commission, not easy to navigate, and low ball buyers.
Starting to Really Hate This App!!! 1/5
Poshmark, change the 7 day shipping!!!!! Too many sellers on here are either non active or active, but don’t want to ship. And it’s frustrating having to wait 7 days to find out your purchase is not coming and another week to get all of your money back! Fix it!
Good app but could be better. Here’s how 3/5
By Ulee D
Poshmark is a good app with a lot of variety. But it can also be very easy to get scammed. What I highly recommend is that instead of offering free authentication on orders over $500, it should be offered on every purchase despite the price( for a fee if it’s under 500) it would make a lot of people way more confident to use your app.
Poshmark is for Everyone 5/5
It took me a little while to fully understand how to buy & sell on Poshmark! But everyone was so kind & helpful. Read all they have on buying & selling before you do either, it will help you be a better buyer. I love Posh because we all work together to help each other. Every other selling app is the opposite. I love that I can help other moms have great clothes at amazing prices. And all the amazing sellers who really want to see you love your purchase. I take great pride in my reviews! I package each order with tissue, thank you card and a free gift. I do this because I love receiving my orders this way. I have a bunch of return customers because of the extras. If you have not given Poshmark a try you are truly missing out. I use to love consignment store shopping. I have not gone in over a year because Poshmark is just better. If your a deal hunter Poshmark is for you! If your into high end items Poshmark is for you! If your looking for something unique Poshmark is for you! You get my message!!! Poshmark is all about working together and helping each other!!! Buying for a Social Media World!
Pop up fatigue & alert overload 1/5
I like the philosophy behind the app and would give that 5 stars but the app needs improvement. There is a bunch if alerts, pop ups and irrelevant information and if allowed Poshmark will blow up your email.
I don’t want to be notified 15 times a day that I am being styled by someone with items they are selling. Nor do I care about a “just listed” item that doesn't fit me because it is the same brand I looked at yesterday.
FAQ screen is not mobile friendly. Accepting a purchase doesn’t release money to seller. After purchase is delivered and Accepted by buyer, the buyer gets notified to Accept purchase (message will appear not matter what) but there is no way to Accept a second time. So the seller needs to wait 3 days regardless to get their money. Sellers are not getting what they are paying for.
Poshmark overwhelms app users with notifications and emails it is difficult to filter out electronically what is important. I just want to see what is important to me and filter out the rest. Too many pop ups, too many messages, too much visual pollution and alert fatigue.
They take a GIANT portion of your $ 1/5
If you sell a $100 item, they take $20. Seems really excessive.
SCAM & POOR CUSTOMER SUPPORT 1/5
I recently made a purchase through poshmark and my order was not delivered. They assured me that this issue would be resolved if my order did not show up within a week. When the week passed and the package still did not turn up, I replied to their email as directed informing them that my package did not yet arrive and inquired about the process of sorting this out. This was over a week ago and I have yet to hear back from them. They have no customer support phone number and stopped replying to my emails. This app is a SCAM. DO NOT USE.
I haven’t used this app in quite some time, but apparently it is not secure. I got a notification from Creditwise telling me that, not only was Poshmark breached, but also that my e-mail address and password had been sold on the dark web. Nice...
I can’t even use it 1/5
By Jacob Ooten
I try to get on it says it is unable to sign me in. I try to make an account it says I’m not able to make an account
All of sudden it won’t do anything!
Addicting but there are problems 3/5
I got this app when I googled a specific item no longer sold in stores that I wanted replaced! Found it instantly on posh. The good: find items NWT at great prices. The bad: some sellers ask high prices for used and even damaged items. The shipping cost is also very high and deters me from purchasing. There are many scammers on here who will sell flawed items and hide the flaw in pictures which has happened to me twice. Posh only gives you three days to confirm the order once it is delivered which is not ideal when you travel for work and may not wear the item to find the flaw within three days. Poor customer service! If your seller does not ship the item within 7 days you then may cancel it which seems long to me. Overall a fun app to pass the time but there are flaws.
App wont load 2/5
Needs to be fixed
App issues 1/5
Problems with Poshmark they refuse to fix: App continues to crash and they will not fix it! No phone number to call for customer support help! Takes them too long to respond by email! Their fees are too high- they take 20% that’s too much! Plus shipping cost are too high for one item. I make more on mercari. Plus mercari you have to verify yourself as a seller so there are less scams, Unlike Poshmark.
Best Selling App 5/5
I’ve been using this app for only 4 months and it’s by far the best app I have sold on. I highly recommend. Also as a buyer there are really great prices and I’ve had a great experience with shipping and the products I have purchased.
SELLER NOT SHIPPING! 3/5
There needs to be something done about sellers that do not ship within the 7 days. Its not enough that we just get issued a refund (we have to wait for) as well as the time we wasted waiting for a package that never got shipped. It should be noted that they took that long and put as a strike against them. We should be getting something In return for all the time wasted. So dissapointing. Please fix this poshmark because I do really love your app. After a certain amount of time and warnings they should be made to send you your order free of charge or at least be charged a return order fee. Wish that was the way things were! 💯💯Also I cant even get on the app right now it won’t let me on.
Never received 1/5
I ordered a wedding dress and poshmark intercepted it at the last minute and had it shipped back to them and now they refuse to answer any emails I sent them and won’t allow me to sent anymore emails. This company is a fraud and a thief!
español por favor
Terrible customer service 1/5
I was sold defectively manufactured shoes and their customer service won’t arrange a return. They keep advising me to sell them to someone else or give them away as a gift when they wouldn’t fit on anyone’s feet. So I deleted my items being sold and the app instead of spreading such a dishonest sale. Their customer service just sends a generic response regarding no returns of it doesn’t fit and that I should have asked about the size before. How was I supposed to know to ask if the shoe would fit me vertically?
I did reach out to support and was not helped. I hope your app goes up in flames for having such incompetent customer service.
Many things are wrong but easily fixed 2/5
This app is okay it’s usable I believe that it can be a lot easier to use though especially for new users that haven’t downloaded the app. Being able to also re design how the app looks as a whole would be nice as well right now it looks fully outdated and looks like something out of 2010. Also for the amount of money you take from the sellers as a fee I would really expect this all to resolved or for you to have a team in making this app fell fresh and new every time I open the app I feel as if it is outdated and old. I believe that also the sellers fees are way to much being one of the most popular apps on the App Store lowering prices on fees would make your ratings sky rocket to a potential 5 stars. I’m trying to sell something right now that has a value of 200 and with all fees taken I only earn 150 that’s not even adding shipping costs and also people wanting a bigger discount as is. I understand making money is a priority but other apps competing have lower fees are easier to understand and have a bigger market place for having these things in place so please fix all of this island I guarantee your app will do better than it already is.
Going to stick to Mercari 1/5
I am a big time mercari and eBay shopper. I decided to try Poshmark. I have bought a lot of stuff and have had only two really good sellers who ship fast. I’ve had nothing but trouble with sellers who don’t really care when they ship and poshmark does nothing and says they allow 7days to give sellers the benefit of the doubt. If this were mercari or eBay they don’t play around. Shipping is fast on other sights. If you want quality and fast shipping...stay away from poshmark! After I get my 3 items I bought that I’m still waiting for the sellers to ship...I’m deleting the app and just sticking with the other sights who actually care about and protect their buyers!
I love this size because I can shop thing at a lower price and also I’m able to sale stuff 3/5
And also I’m able to sales stuff
Easy to use and fun! 5/5
This app is very user friendly. It is somewhat addicting!
Awful Customer Support • Good App 2/5
I love the app and every seller I’ve dealt with, however their customer suppose is absolutely terrible. I’ve had to deal with them on two issues, one a refund they gave me for too much and it took countless messages to get the seller paid for what she deserved. At least half my messages to customer support weren’t addressed. The second issue was a purchase inadvertently made when my screen was unlocked. I immediately sent a message to customer support after receiving the notification. The message was ignored, just like it had been with the refund issue. I sent another message as soon as I got the shipment notification and did receive a response saying nothing could be done since the item already shipped. I sent another message stating I had contacted them prior to shipment and received no response. This message was ignored again. I sent another and received the same response despite my mentioning my first message had fallen within the appropriate guidelines to have the sale cancelled. I then received the same response I had gotten before, again not at all acknowledging the issue of my first message slipping through the cracks. I sent another message reiterating the entire ordeal and it was once again ignored, then again and it was ignored. By this time, I gave up on attempting to resolve the issue with Poshmark and disputed the payment with PayPal after this had been going on for well over a month. While I really do like the app, I’m EXTREMELY reluctant to use it at all and have highly considered removing it from my phone. I can say for sure that I now rarely use it, when I’d been frequently using it in the past. It’s unfortunate a great concept falls so extremely short in something as important as customer service!
POSHMARK LISTEN TO US - SHIPPING RATES 4/5
Shipping rates need to go down/ be able to allow sellers to choose their shipping provider - Kind like how EVERY SELLING SELLING APP ALLOWS YOU TO BESIDES POSHMARK. I WANT TO charge my customers the actual weight/cost for their item and doing the shipping through Poshmark only puts money into their pocket if your items doesn’t weight the full 1lb you pre paid for...thus leaving the customer to pay for weight they are not using -THIS COULD BE SOLVED BY ALLOWING SELLERS TO EITHER SELECT A LOWER WIGHT CLASS FOR THEIR LIGHT ITEMS OR LET SELLERS CHOOSE THEIR OWN SHIPPING CARRIER - FOR EXAMPE: let me choose my own shipping carrier (Pirate ship) and let me input the actual weight for my item and have a set price on my listing based off the actual weight / what it will actually cost in my listing...
No judgement yet 5/5
Just got started about an hour ago. Only problem so far is I need customer support and it's very difficult to reach them.
Terrible User Interface / Experience 1/5
you would think that this app would
support and provide a far better appearance and user experience considering the 20% percentage they take from poor sellers trying to make a profit. This app has an out of date style, terrible search engine, a very confusing way of communication, “bookmarking”, and “promoting” system. the most complicating struggle of all, is the 20% profit poshmark takes from every sale made. yes, it’s slightly less if the price is less than a certain amount. But not matter, people trying to make a half decent sale from simple clothing have to “overcharge” buyers to make up for their loss. Not to mention, people who are trying to buy these listings are also having to pay taxes and a flat shipping rate of $6.79 regardless if it’s a piece of jewelry, a bra, or a pair of shoes etc.
It’s an app I’ve turned people away from and stopped wasting time with. Unless they can get on board with other selling apps out there that provide a much more fair rate (10%), and get a better facelift/user experience & system, you’ll find yourself wasting far too much time figuring out,
Waiting for a rare sale, and earning less than you’d even hope for in the end...
NO PROPER FEEDBACK SYSTEM! 1/5
Apparently I had some inquiries about my selling items but since the asking person didn’t type in the “@“ plus my screen name before they send their message, there’s no way for me to know about because Poshmark doesn’t send you notifications.
To get the notification you have to scroll to the top. Write down the SN of the person you want to reply (make sure not to misspell otherwise you send it to someone else), then go to your keyboard and type @ which is on the 123 screen, type the name to reply and type your response. Sigh... I get tired just by thinking about it.
So unless you go every other hour and check all your listing and check if maybe someone left you a message, you are out of luck.
No way to make money since Posh-thieves take 20%, for your stuff that you bought from your hard working cash. Buying a hair clip costs you 5 bucks!! Plus $6.97 for shipping. Same as shipping a heavy coat No way to offer free shipping. Then you can get a post office $1.97 rate for up to 1oz weight.
No way to offer the first class shipping to lower both parties costs. I guess they have their tantiémes here too. Learn from Mercari for example. They have a wonderful shipping program. And they take only 10%. Less than EBay.
No way to communicate efficiently with sellers/buyers privately. No way to comment on your given offer. No way to stop scams. No way to stop bullying (I see it everyday. Tons of notifications and tons of SN attached. Which disappear soon after posting). What this is all about? I don't need to know that you are stupid enough to get scammed. Put an efficient system to absolutely stop scammers. How? Figure it out. You take 20% for nothing so better think harder. Or hire better thinkers.
And finally: NO WAY TO GET A CUSTOMER SUPPORT EVER!!! Either you are a seller or buyer. Period. Just generic responses that has NOTHING to do with the case reported.
I think much better then any other site online great job ***********************
Love Poshmark! Best fashion community ever !!! 5/5
Best fashion app 💪🏼
Poshmark is the best 5/5
I love poshmark! The app is so easy to use!
Better than the rest! 5/5
Poshmark is by far my favorite for buying (and selling). Poshmark has more to offer and quality items and sellers. You can find your heart’s desire and then more!
People just follow 4/5
I see too many people just follow sellers instead of buying items. It’s annoying