Optimum’s Premium Tech Support is like having your business’ own IT department. Download this app to give you fast and easy access to unlimited technical support for your business. In seconds, you can connect to a live, US-based Tech Advisor via call or chat. Our Tech Advisors can assist your business in areas such as: o Troubleshooting network and internet-connected devices (e.g., computers, printers, tablets, etc.) o Setting up WiFi enabled devices o Data backup and network file sharing o Optimizing system performance o Support for virus/malware o and more! Live, U.S.-Based Tech Advisors are available 7 days a week from 7 am - 11 pm EST. Premium Tech Support is available to Optimum Business customers. This service also provides device protection to cover devices that stop working due to normal wear and tear. Your business will also enjoy the added benefit of Optimum Business’ Service Protection at no additional charge.