might as well shop on the website 1/5
By Hafsa Hussaini
it’s kind of a waste getting this app because you can’t see any reviews and that’s something i think everyone should be able to see. there’s also no ‘products you may like’ section in case i want to see something similar. the website has more options and details but the app is too straightforward. Additionally, most of the clothes are reveling and made for clubbing or something so good luck if you’re looking for tops for school or work.
By Ahhhhhb no names available
My shirt didn’t come with the string that it was supposed to and the clothes are very see through. I could make better material clothing that that. Shirt came in with a lot of strings very disappointing sadly.
Love the app
PLEASE FIX THE WISHLIST PROBLEM 4/5
Everything I save in my wishlist gets deleted. Please fix this!!
First time 5/5
By mrs shakra
Love the clothes on this site ! Super happy so far .
Love the clothes ❤️❤️ 4/5
Love the clothes, I just wish the shipping was faster for USA
I love this website it’s FANTASTIC their clothes never disappoint and the clothing typically comes earlier then expected ❤️❤️❤️very pleased
This app is like my retail therapy and love shopping here and getting good deals
Reviews on clothing 3/5
By lil saint54
I’d like to see more NORMAL people wear their clothing and shows it on PLT. I want to see how it’ll look on an average body, and maybe show the videos of the models like it shows on the desktop version!
Great online store 4/5
Just needs to add afterpay as an option for the U.S customers. Other than that. I never have issue with PLT.
Love this PLT 5/5
The clothing is amazing this by far my favorite app
How long does it take your package to come ?
Love pretty little thing but I added things into my bag and when I went to my bad it was all gone
PLEASE update 3/5
I’ve had this app for over a month and I keep getting the same problem. Sometimes the things in my cart will disappear or the things in my wish list would disappear. Also, if I sign out of my account and sign back in all my things would disappear. You guys receive all this money, but you can’t fix a small app. Please fix it!
Love PLT 5/5
The only thing with the app is that when I am putting clothes in my bad and a hit a product to view it gets rid of my whole bag so that is something I would work on. But other than that I love you guys!
Shopping cart 3/5
Sometimes the shopping cart will just randomly empty itself even if you’re logged in.
Can’t finish purchase 2/5
Once I go & try to pay for the items I’ve added to my cart they all have disappeared. Then when I thought the problem was resolved the app keeps force closing as I’m trying to add my shipping information. I’ve tried to give this app multiple chances but it’s annoying and slow overall. I’ll just shop elsewhere it’s not worth my time.
Great clothes buh... 4/5
The clothes here are amazing and they always have great deals. However sometimes I will have stuff in my cart and when I go to look at it the stuff disappears for a while and I have to wait to see what’s in my cart. However I love the browsing features on here and the appearance is really nice
My Favorite 5/5
Love the app...love the clothes even more
my cart keeps disappearing 3/5
my whole cart keeps disappearing then coming back 15 minutes later !When it disappears I go on the mobile web and my cart is just fine and everything is there so it’s not like the items are sold out ! what the heck ? it’s annoying fix the issue
Absolutely adore the app!! But... 4/5
By Shaunie D-Nice
I keep having this problem where I put my items in my basket, and when I go to check out it’s says the basket is empty. I would love to continue purchasing from this store. But the app is more convenient for me rather than the online website. I hope this gets fixed soon.
Love the App 5/5
Loving the app, just needs to keep what i put in my cart until I’m ready to purchase.
Every time I add thing to my car when I’m ready to check out it always disappears and it’s sooo frustrating another thing that is very inconvenient is when I log into my account on the pretty little thing web page all the things a favorited on the app won’t show up on the actual website. I mention this because when my cart disappears on the app I think “maybe it’ll work on the web page” but nothing I liked will show its frustrating and tedious typing in ALL the things you want. Other than that the app is veryy nice.
4 Stars 4/5
Make the catwalk videos available on the app and not just the website.
Not satisfied 1/5
By Kay Dior 💙
Everytime I try to add something to my bag it won’t let me and idk why
Love this app!!! At the tip of my finger I can find everything I need !!!
I sent at order in at the beginning of the month and my package never came in. Until this day it’s still missing and I can’t find it anywhere. They said that a note was left on the door but I’ve received nothing. The dress I ordered was super cute and it’s just frustrating how even when I go on the website to continue to try and attempt to track my package, they can’t give me any information because they don’t know how to properly track my package once it left Chicago’s transmit. Complete thumbs down.
Reoccurring Problems 2/5
This app is not letting me continue to go through to checkout. I have made sure the app is updated, deleted the app, redownloaded it, logged out, logged back in, and still it isn’t working. Also when I logged back in my items in my wishlist were gone. This seems to be a reoccurring problem. I update the app but i’m not even sure if it’s getting the improvements it needs. Whats changing? There are many reviews of people having the same issue. I want to order from here but it always seems to be a hit or miss when I click on this app.
Disappearing items 5/5
My items keep disappearing in the shopping cart. Please fix immediately!!
Love love love! 5/5
I order from you guys three times within one month I love everything that y’all have I’m inlove
Love this website 5/5
I absolutely love this website. Everything fits true to size, and there are a bunch of cute items on here. It puts me in mind of fashion nova.
Annoying cart 1/5
Shopping cart and wishlist keep disappearing while im shopping. Very very annoying. And you can't watch the runway videos like on the website.
There is no video in the application as the website page, so shopping from the website page is more useful than the application..
Cart Deletes 1/5
Every time I add 3 or more items my cart deletes everything! This is inconvenient when wanting to shop through the app. I have been trying to buy the same 5 items for 3 days straight! Due to this I have missed several coupon codes. Please fix this issue.
Sales Items 2/5
By JoJo Can't Stop Won't Stop
Coupon codes should be valid for sale and beauty items.
Disappearing shopping cart 3/5
So ANGRY!!!! All my stuff disappears
From my cart and wishlist after it takes me so long to find
Where are my dresses!? 1/5
I ordered two dresses April 14, 2019 and payed to get the 5-7 day delivery it’s been TWELVE days now and it said it was supposed to be here April 25, 2019. IT NEVER CAME it is now April 26, 2019 where is my package!?
I wish we could see customer reviews on the app 4/5
I wish we could see customer reviews on the app, it would be really be helpful when purchasing items.
Stolen money 1/5
I ordered 164 Dollars worth of clothes and then the app just wouldn’t let me log back in... soon after that I got an email saying my things will be delivered on the 16 of April. It is now the 21st of April and I haven’t received the things that I bought. The app won’t allow me to log in and I there’s no way for me to track where my clothes are. I’m planning to call customer service because I spent a lot of money and is receiving none of my clothes
Very Disappointed 1/5
Every time I add something to my cart it never appears. How am I supposed to place an order?? This app is useless
There’s a problem 3/5
The clothes and everything is very cute and all. BUT, what is really upsetting is that everything keeps on disappearing in my cart!! Each time I put something in my cart it’s gone after I click on it. Pleaseeee fix that problem, and I see I am not the only one having this issue. If that happens every time then what is the point in even having the app?...
By oh hey beautiful
I absolutely love prettylittlethings the sizing is amazing ...true to size with a little extra !sexy casual sporty you name it they got it ... completely beating... (won't mention names) the other sites by far ...THANK YOU PTL ⭐️⭐️⭐️
I like this app and all but it’s hard to trust the item since there’s no in app reviews, it’s like whatever you buy will be a hit or miss you’ll never know.
Defective app 1/5
By jenn net
The app does not work. I’ve tried over and over again To place an order and it doesn’t go through. My cards all work fine, it’s the app that doesn’t work. It went through once, but I never received the order or confirmation email.....
By La que controla
One of my favorite app to shop always have me looking bomb!! Easy checkout and returns as well thumbs up PLT!
The app 1/5
By bruh on god idk what to put
The app is terrible it delete everything that was in my wishlist and maybe me start my account over from from scratch
Love how easy it is to use! I only have one recommendation and one complaint.
My one recommendation would be to be able to share my cart or wishlist to people just in case they’d like to shower me with gifts I chose for myself, and my complaint would be, that there seems to be a bug that sometimes empties my cart! But that’s it, thanks for tuning in!
Pretty good but has their moments... 4/5
By Jebbeh Marie
I love the styles I find on this site and the prices are not bad but sometimes they miss the mark with the quality. Their sizing is weird and takes very careful attention to details and time to figure out which makes it harder to shop with them sometimes. However, I’ve gotten it down pat for the most so I don’t usually have issues with fit. Now the quality of one of my last orders was surprisingly low and I hope that is not a continuous pattern for them. Returns with them have really been my biggest issue with this site.
I gave 4 stars because I ultimately do love the items that I get from them when the quality, fit and price are right but when they are not it can be really annoying, which made me almost leave 3 stars but since I continue to order I’ll leave it as 4.
amazing clothes 5/5
By reilly b. farrington
the clothes feel and look amazing and it’s always delivered quicker than expected. i have been wearing PLT for years now and i don’t plan to stop anytime soon !