• Category: Shopping
  • Release Date:
  • Current Version: 50.2.4
  • Adult Rating: 4+
  • Compatibility: Android
  • Links: Google Play Store
31,974 Ratings
$ 0

PrettyLittleThing App

"Need your fashion fix on the move? Shop on the PrettyLittleThing app for the latest in affordable women’s fashion looks that are sure to have you racking up all the likes on the ‘Gram. When it comes to women’s clothing, we’ve got you covered with the latest on-trend styles hitting the site daily. Shop everything from partywear must-haves, essential winter layers and Christmas gifting ideas to treat yourself or your besties. Inclusivity is our thing which is why our ranges PLT Plus, Shape, Tall, Petite, Premium and Maternity have your back to cater to #EveryBodyInPLT. ‘Cos we know style has no limits. Simply download and start shopping for your 'drobe of dreams with affordable women’s fashion at your fingertips. Wish List - Don’t have time to shop right now? Use our Wish List feature to add save those pieces you’ve been going heart-eyed over for later. - Exclusive offers – As an app member you’ll be the first to know about our exclusive offers. - Fast and secure checkout – Need some new? Get it fast with express shipping. - Track your order – Global delivery tracked straight from checkout to your door. - Easy returns – Shopping made easy with fuss-free returns, no questions asked. - Try Before You Pay - Our Buy Now Pay Later partners allow you to shop on your own terms. - New styles added daily – In need of some new for the weekend? We have hundreds of new women’s fashion landing on site daily. - Need those finishing touches? We’re not just about women’s clothing. Shop your fave beauty essentials from brands such as Morphe, NYX, Garnier and more. - Stay in the know – As an app member you'll get notifications on our latest collections before anyone else. Whatever your shopping needs, we’ve got you covered 24/7 with the affordable women’s fashion you need."

PrettyLittleThing app screenshots

PrettyLittleThing app reviews

  • Save your money 1/5

    By kaylabre21
    I rarely leave reviews. I ordered so many clothes from them at once and they were all too small and I ordered a size up. The material is awful, the shoes were busting as I was putting them on from being so cheap. Do not waste your money on this please, you would be better off ordering from shein.
  • why is stuff in the wishlist disappearing ? 5/5

    By idkwhoyou
    i had a lot of stuff in my wishlist that is now gone. it says 640 items but when i go to look it’s only like 30 things…. pls fix this problem!
  • The back button doesn't work 1/5

    By anusha95
    I am on iPhone 13 pro max. The back button doesn't let me toggle to the previous screen. It just is so annoying because I have to start my search again and again.
  • Bug!!! 3/5

    By hmiller3598
    So the app is set up perfectly. Easy to shop on! My only issue is I’ll browse one time on the app and close it when I am done. The next time I try opening the app, it won’t launch. I have to delete the app and reinstall. Such a pain!! Not a huge deal but just super annoying!
  • Cant use?? 1/5

    By gl0ssygirl
    Would y’all fix the app please . 😐 it won’t open and it keeps clearing my cart .

    By Mels Mommy ♥️
    App won’t open!!
  • Shipping 1/5

    By bgtrxfgtrdchhhuii
    When I payed for my clothes I put in my address but after I got my confirmation email I realized it was the wrong address. How can I change it so it ships to the correct address?
  • As off recently the app takes forever to open 1/5

    By _itsashleya
    Idk why
  • 3 major issues in 1 order - NEVER AGAIN 1/5

    By Linriean
    1. One shirt arrived w/ a stain (thanks for the 25% discount in exchanges lol) 2. 2 items were missing. A mini skirt & a choker - patiently waited an additional 7 calendar days like 1 of the various the customer service reps on their FB Messenger told me to wait, was given a tracking number (that never got updated with shipment updates! It was never sent.) It still didn’t come, thennnnn I got my refund for the missing items that never came (the invoice was missing too) 3. The collar of a $21 shirt ($21 even after I applied my initial app discount) broke within 3 hours of wearing the shirt. Seriously, I know exactly, because I was on a date last night & it was highly embarrassing. The worst company I’ve ever ordered clothes from - I actually will never order clothes online again after having literally 3 different things go wrong in 1 order. Worst $128 I ever wasted. It takes me almost a full work day to earn that amount. Cheap fabric and as unprofessional as they come - you’d be better off buying clothes from Five Below. Never again.
  • Hate the update 1/5

    By kmart.p
    The app takes forever to open
  • My fav store ever! 5/5

    By Ivon01
    Besides having the latest trends they also always offer discount codes and are always having sales which I super love. Their return process is super easy and convenient. Their social media customer service responds so fast and are very nice! I love everything about pretty little things I will never stop shopping here!
  • Love… but!… 2/5

    By sherrybabyyy
    I love the store but my favorites and shopping cart keep randomly disappearing. Also, the size drop down just keeps loading the whole time so I can’t actually add anything to my cart. I’ve tried redownloading it but I’m still having issues. Love the clothes though. But I literally can’t shop from this app anymore.
  • worst app 1/5

    By ndjckrbsilsbe
    items disappear from my cart, filters don’t work, slow, won’t let me log in to my account.

    By 31448751
    The quality of this app is about as good as their clothing. Waste of space on your phone for cheap, poorly made clothing. Just avoid this trash company all together.

    By ButterCup Tavia
    Don’t understand why online I’m seeing the same complaint and no resolve. I love PLT but to shop on the site is very tedious and time consuming so for me to pay $700 for my basket and add all thee additional things to my wishlist to come back to later and things are disappearing is upsetting. I literally had to screen record me going through my wishlist because everytime I go back later to buy I have to type and search things that should be saved. Also All I can see on my wishlist on the app is the first page of saved items….. if I want to view ALL items I saved, I have to go off the app into the regular search engine site and login. These problems need to be addressed.
  • DON’T DO IT!!!! 1/5

    By TheeJackieBrown
    On more than one occasion I’ve paid extra for express shipping and I’ve either received my purchase a week or 2 later or just not at all. It’s taken me over 3 months to get a refund on items I never received.
  • My Review 4/5

    By memaaaama77
    The items were just as beautiful and accurate as the pictures. Sometimes the app lags and removes all my items from my wishlist. However, it is pretty convenient. Wish there were more promo codes I could use though. Thank you PLT team !!
  • I still wait for a dress it’s been a month 1/5

    By kaipoy
    Horrible, no customer service . I like them but now I just don’t anymore it’s stressful when you expect some clothes you ordered for an occasion and it’s never show up
  • Doesn’t work with iOS 15 1/5

    By Shyit
    Please update the app. I can’t get it open ever since I updated to iOS 15
  • App Login 1/5

    By kooltuo
    This has been a frustrating experience. The app will not let me log into my account. Every time I go to put in my information, it collects it as if it’s going through then the page goes blank and white and stays that way. It’s also difficult to find any kind of help and this has been frustrating.
  • App need fixing 1/5

    By ammega
    I am unable to sign in through the app for some reason and every time I hit back it bring me all the way back and I have to start all over
  • Disappearing Shopping Cart 1/5

    By Ashpo12
    My items disappeared from my cart after I had spent a lot of time picking them out.
  • Instagram mess up 5/5

    By Niyah19!
    I love pls but that won’t let me get the app on my phone 🙄
  • Won’t let me create account 1/5

    By Leahwolfe99
    I’ve tried several times for MONTHS to create an account on the app. Even after updating it just says “error occurred”.
  • Horrible 1/5

    By wffksldnwosnwogn
    Didn’t even let me open the app before i could even look🙄
  • Worst fears come true 1/5

    By anagalvn
    Never got my order. The tracking said it was supposed to be delivered Wednesday. Checked on Wednesday and it never came. Checked back on tracking order and it said it had been delivered monday. The app is no help at all not only does it not work. There’s no actual customer service. No one to help you find the things you ordered. I guess there goes my money. I will never order from online stores again.
  • If I could give it zero stars I would 1/5

    By scam!!!! do not buy from them
    The customer service is terrible they lie and say they helped you but they don’t. I never received my package and they won’t respond back to me avoid shopping here if possible
  • Keep crashing 1/5

    By DMJ1994
    Sadly I can’t use the app because everytime I go to open this app it crashes.
  • Good luck on the next person! 2/5

    By ILoveDarkness-2409
    Why is it that I read the reviews here that show that there is always an issue with this app I hear that their clothing is super cute but not the customer service. I deleted this app right away as soon as I heard about this. Nobody should have to go through so much confusion. Even with whoever is responding to the reviews they say they “apologize” and that they have passed this message onto the staff team and who knows if that’s true or not. Not shopping here again. This store just might not be my cup of tea.
  • Scam 1/5

    By lisetf
    They never delivered my package usps tracking still says it’s in another town it’s been over a month.. Reached out for a refund August 8th and still haven’t received it even though they sent an email saying they’d refund me. Reached out again yesterday and they said to check again for certain dates.. I had already checked all my deposits and paid attention to the dates which is why I reached out again… Never again.
  • Please help 1/5

    By 😔🤕😍🍆😫
    MY APP DOESNT WORK ANYMORE... I’ve lost all my coupons like my 60% off and the app keeps glitching.
  • love it but needs a few tweaks! 5/5

    By Liloh27
    i love the prettylittlething app, i love their clothes and the service is great especially with everything going on! i am an avid shoppers but i wish they allowed you to review clothing. many times i order clothing that is too big or too small and that’s rather unfortunate and disappointing as a consumer. if i was able to read reviews not only would it be helpful to others but other people being able to leave reviews, would be helpful to me. it would make all customers feel better knowing that they are making an educated choice instead of a guess and hoping that what they order fits the way they want.

    By alayja16
    ordered from here 6 months ago & still never received the item. tried to contact customer service about it & never got a response. there’s no update on tracking info & the date i should’ve received it still says march 31.
  • .. 1/5

    By ka$hly
    WACK I’ve had to download it and uninstall many times and still won’t let me open the app 🤬
  • HORRIBLE 1/5

    By wjnepwsn
    They do not respond to queries. If something is wrong with your order they do not respond. They should have a direct phone line to speak with someone! Ive had a problem with my order... Contacted them through all thier accounts and still have not received anyone to help me. Personally would not recommend this shop to anyone.
  • Broken App 1/5

    By Flipometer
    I like plt and loved ordering from them but the app itself will not open and crashes immediately after clicking on it. I deleted and redownloaded it to see if that would help and it still crashes. Gave it a week to redownlaoded a second time and still no luck. Very upset since I like the store
  • Difficulties 3/5

    By some1 took my name
    It’s not letting me open the app at all.
  • Crasher 2/5

    By seyka1
    The app is not even working anymore. It constantly closed and everything you put in your car kept disappearing
  • App keeps crashing 2/5

    By azariahr1
    Every time I open the app it crashes immediately and I can’t get in
  • Horrible customer service 2/5

    By OkayyYeaaaa
    I been ordering clothes from this company for a year now &, I never had a issue where I had to contact somebody till now. The only contact this company has is basically speak to a robot that only answer two questions which is “track your order” &, “policy on returning items”….if you wanted to speak to a actually human being you have options like “FB , twitters , whatsup app “ my issue with that is when I try to contact somebody on FB the people reply very late &, even after they reply to you I had to wait a whole day for them to even reply back to me. I feel like this company should have a “number” where you can actually call somebody &, talk to that person explaining the issue to them. I paid so much money on this company cause I really like their clothes but it sad to say I rather spend my money on a company that I’m guarantee to get satisfied company service &, I can actually talk to human being that will more so understand me than a “robot”
  • A Review 1/5

    By Naya Williams.
    This app is my least favorite out of all of my favorite clothing apps. I ordered from here a while ago and my package never came. I tried contacting customer service but they were no help and because of that I had a hard time getting a refund. They also give you fake tracking numbers until your package is actually delivered so it’s hard to keep track on when your package will arrive. One thing I can say about this app is that they have beautiful clothing options to choose from but I will not be ordering from here again and I don’t recommend ordering from this app unless you want problems!
  • Love the app/Inaccurate delivery dates 5/5

    By alyciss
    Pretty little thing is one of my favorite shopping apps. Their estimated delivery dates are never accurate and I hate how you can’t review the items. My favorite part of the app is that you can see the model in the clothes with their “catwalk” videos and I can usually figure out if I need to size up/down. They’re also on top of their restocks. Every time I order I’m always satisfied with each item!
  • SCAM APP 1/5

    By taylorvaugn on instagram
    VERY UNPROFESSIONAL VERY SKETCHY I have not received my order from two months ago and it still says tracking but there is no tracking data. I PAYED MONEY I WORKED FOR $68 WAISTED. Also when I went to get a refund the website it would not allow me to even with my order code, The Instagram and gmail are not there for customers neither are the staff. NOONE HAS REACHED OUT TO ME…. THIS COMPANY NEEDS TO BE EXPOSED.

    By guggieeee
    This company is basically a scam do not order from them you will never receive your clothes and they will never refund you!!! I ordered on June 7th the package apparently got lost they made me wait a month from the order date to do anything and on July 9th they reshipped the clothes just for the same thing to happen the only way you can contact them is through WhatsApp and they take forever to respond please save your time and money and order elsewhere…
  • Glitch 3/5

    By memewhore
    There’s a glitch that won’t let me see my wishlist, only the first 2 pages
  • Login error 1/5

    By annieynwa
    I can’t login, every time I try to sign in the page scrolls up and I can’t click the “sign in” button.. I have tried deleting the app all together but no luck please help
  • App never opens 1/5

    By BozWitACoz
    I’ve tried to open the app several times but it just stays on the open screen. I’ve edited up to like 5 minutes for it to open and nothing
  • Creating an Account 4/5

    By Ny💕🤩
    It won’t let me create an account it keeps saying error occurred
  • Shipping and customer service 1/5

    By DayjahT
    I ordered two items for a trip I'm taking and i asked for USA Express shipping but the order was processed for USA Standard shipping witch means i won't receive my order till the day i leave and i leave at 5AM so i won't me able to receive my package! I asked could they change the shipping date & they said they can't change or cancel anything! So they didn't try to help fix my problem at all! I have to wait till the items get here, then i can get a refund. I still haven’t heard back from them! They respond once and don’t respond anymore. I really like this company but if there is a problem and they can't fix it before it even gets sent out then i won't shop here again

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