Fix the wishlist !! 4/5
By Nakayah Imani
Since the new “ update “ I haven’t even been able to access my wishlist . Like it says there are items in there but whenever I actually click on it it says it’s empty with a “ start shopping “ button . I tried saving new items and it saved them but my wishlist still shows it’s empty . PLEASE FIX THIS .
Plt check yo app! 2/5
How come this app doesn’t open on this phone but on my other phone? I downloaded it twice smhh
Don’t order from here 1/5
The quality of the clothing is terrible. The customer service is non existent, they aren’t able to amend any orders. Pretty awful considering how much they market this brand.
Horrible quality of fabric 1/5
I ordered a couple things from here. I ordered a shirt and it came and it looked nothing like the picture at all and the fabric looked SOOO cheap. I also ordered a pair of Jeans. I do not recommend buying any sort of denim from them because it it’s the cheapest looking denim you will ever see in your life. On top of all that they sent me the wrong size jeans. I ordered a size 00 and they sent me a size 4 AND THEN ON TOP OF THAT there return policy is horrible. I’m trying to return my things right now and it will cost me 4 dollars to do the returns. I have to print off a returns label of my own. Package the things back up. Then I’ll have to go drop it off. I have to do all these thing to get a refund and they don’t even refund the shipping cost which is 8 dollars btw. So in the end I’m short 12 dollars and none of my stuff was even right. Also my package came 2 days later then it said it would on the app.
By GucciBadazz Whoop whoop!
Don’t even waste your time. If you’re in the USA they will debit you immediately. They will provide “tracking” information saying they cleared customs outgoing from Great Britain, then provide FedEx with a label for import to Jamaica Queens NY 3 days later. You will NOT get an update even though it’s the delivery date. FedEx with say delivery date pending... You’re shipment will not arrive on time. They will not cancel your order because “they process orders immediately” and therefore no cancellations. You’ll just end up disputing the charge on your card. Just go to a REPUTABLE site and pay the extra money. I ordered 2/21 and had a delivery date of 3/3 and it’s 3/5 with “pending delivery date”. I ordered from China the same day and got my delivery faster. GTH
ZERO STARS!!! 1/5
Won’t even let me make an account. Everytime I try it saw an errr occurred and when I try doing it in the website it says I have an account already but it never lets me log in and when I tried resetting my password it just says it wrong everytime. I’ll stick with another online shopping app. The Facebook support was also unhelpful and just stating the obvious.
They have bugs in your packaging!! Don’t not buy besties!!
Just read 1/5
Not y’all jeans being like 30$ but y’all got bugs in packing for free 99 😭😷
Waste of time 1/5
They don’t update the inventory in their app. Every time I make a purchase, it gets refunded. Annoying to spend all that time shopping when they don’t even have half of the products in stock. Not worth it.
PRETTY LITTLE FLEAS 1/5
DO NOT ORDER FROM HERE RECENTLY A PURCHASED PACKAGE AND OTHER VIDEOS SURFACING ONLINE HAVE SHOWN THAT THEY HAVE FLEAS IN THEYRE CLOTHING
You guys should add a feature where customers can add pictures of the items so that other customers could see. I think that would help alot.
How all y’all clothes just revealing and ugly .😒
Wishlist issue 1/5
For some reason my wishlist will stop loading after about 15 items this has been happening for months no matter how many times I update it 😕
Smh 😞 3/5
Everything was on sale but my package is very late still has not come in yet!!!
The quality from here is good, i’ve ordered quite a few times. My one complaint is that I’ve always payed extra for the arrival time and it has never came on time which frustrates me. DELIVER IT NOW.
Canceling my order 1/5
I bought these jeans for about 30 dollars I realized my address needed to be changed because I’ll be leaving this address soon and I couldn’t change it. I couldn’t even cancel my order so they practically stole my money and I saw other comments about how poorly their clothing was and now I’m worried my jeans might be what I did not want. So once it gets here I’ll mostly be asking for a refund if I can’t get a refund I’ll have to report this app and hopefully get it off of here.
“ABSOLUTELY AWFUL” Update 1/5
I wrote a review a week or so ago about how awful this company and customer service is. Never did I think it could get worse but it has. I ordered items on 11/30 which never showed up on the scheduled date of 12/14. I was then told I had to wait until 1/4/21 to receive a refund and that they would be crediting my $7.41 shipping on my $250 order. That credit was never received. On 1/4 I asked for my refund for the full order and they told me I had to wait until 1/12. I asked if I could just have the order replaced with a more secure prioritized shipping and they said I would have to place a new order and choose that shipping but that I would not be able to get the same pricing I had on my original order lol. What a joke of a company. At 35 yrs old, this is the worst company and merchant experience I have ever dealt with in my life
Cutest clothes from lounge to elegance 5/5
I love how PLT has a variety of choices between lounging to dressing up. Not only do they have a variety but everything is so cute + affordable. However, as all clothing shops have their downs, the quality isn’t always the best. This means you never know what to expect. This also appertains to sizing. Another downer is how they do not provide reviews. Providing reviews would be helpful to identify quality, and sizing comparisons. Therefore, I’ll usually look up YouTube videos before purchasing a product. However, I still love this site, they contain all the essentials, and orders always come in very quick!
FAKE GIVEAWAYS!! 1/5
NOT ONLY ME, but a lot of other people have noticed their fake giveaways!! Either their girls fake win, also fake money on their advertising giveaways, hence why they try to blur it😂😂😂 also the ps5 giveaway was a fake scam to get likes and comments, like every other giveaway “enter as much as you want” 😂I commented asking about the ps5 since it’s been a month or more without them posting who “won” it😂 and they BLOCKED!!! Me💃💃ALSO PEOPLE HARDLY GET THEIR ORDERS, and I’ve seen they block people that comment about it, worse shi ever, like fashionnova
They have pretty good clothes but most of the clothes I ordered looked like a completely different color then it did on the app. My navy blue sweatshirt looked black and my forest green sweatshirt looked like a dirt green. The jeans were TERRIBLE. I ordered jeans that look COMPLETELY different from the picture. It looked light on the pic and came in a dark wash. The pants were so ugly and looked different on me even tho I ordered the same size and color as the model. The only good thing they have are their shirts.
Horrible quality rips easily and ugly don’t buy!
No shipping on sunglasses?? 1/5
I’m so confused as to why the shipping on sunglasses to the US is nonexistent ??? Shein does it and the glasses are just fine and cheaper so I’m ??????????
Don’t trust 1/5
I had a bunch of stuff in my cart and go to check out. I put in my promo code the app kept giving me and it took it. Before I checked out I browsed through it one more time and went to check out and the the prices of the stuff the stuff I had in the cart randomly changed and it wasn’t taking the promo code anymore even through it was still showing it was valid. I never checked out and probably won’t be ordering anything from them.
Love this 5/5
Place to shop!!!
Learn to send the correct sizes 1/5
What is the reason for you all CONSTANTLY sending the wrong sizes. I’ve been ordering with you all for years but I never receive any of the sizes I order. Please get it together ASAP.
Horrible place to shop at 1/5
By jen avery
I’ve ordered twice from here- both times the clothes were very cheap material. I ordered a white dress for my graduation and it was completely see through. The second time I ordered sweatpants and long sleeve shirts. THE SWEATPANTS ARE NOT THE SAME AS THE ONES IN THE PICTURE. Neither are the shirts. The prices were too good to be true. Now, I go to return it and they do not return the whole amount I paid for.👎🏼👎🏼
Inappropriate age range 1/5
This app is not for anyone under the age of 13. The 4+ age range needs to be changed in a lot of apps. #notmy4yearold
Wish list been bugging for too long now 1/5
By f* cash app
I can never scroll all the way down to my saved items. Pissing me off
By Javaca Ross
I love y’all clothes i swear i do. BUT SOME OF THE CLOTHES IN MY WISHLIST KEEPS DISAPPEARING!! please fix it I BEG OF YOU
Never received my money back!! 1/5
Nothing i had ordered fit me but that is okay. So i returned the items. Had gotten my order on October 21st and returned it by October 22nd they received my return by October 24th. My money was supposed to come in November 2nd yet i never gotten it. I’m currently still waiting on my money after it’s been close to a month since I’ve received it. Never order from here again.
This store has poor customer service. I ordered my package two months ago and it never came. Customer service said they would send it out again and it never came. They can never connect you to an actual worker. Never shopping here again!
bad experience 1/5
I waited a whole month for my clothes to arrive was very disappointed with the service I was receiving and on top of that, the clothing wasn’t so good at all and gave me the wrong size for everything. I will never be buying from them ever again!! But I’m talking from my experience and it was bad but it could be different for other people but for me it was horrible!!! never again.
Please avoid this app 1/5
Broken app. Its so bad and infuriating. Nothing ever gets fixed and all of the items you save/add to the cart will disappear into the abyss. I try to force them to take my money, but they wont do it - never a good sign.
This app never wants to load my wish list. 2/5
Can’t scroll further down to see my wish list
By Very relaxing and comforting
Love the app but it won’t let me login
Where did my cart full go? 2/5
I will literally never order from here again if you all can’t find a way to leave my cart alone! I spent 3hrs browsing and adding things to my cart just for it to all be flipping gone. Ridiculous
customer service 2/5
By arianna banuelos
They don’t treat their customers who have problems in a fair way and are stingy on refunds. The customer service isn’t even that great for a fact since it’s a different person helping you each time. I ordered two tops on Oct. 18 with express shipping, and they still haven’t arrived and they don’t even know where my package is. They’re giving me different location sites to go to, and each site says they don’t have it. It makes sense to want to get my refund whether I get my tops or not because this is ridiculous with all the misinformation they’re giving me.
I only gave this site a bad rating because they don’t know how to properly put together an app how can I order cloths if your app won’t even let me sign in I can’t save anything it’s really frustrating and dumb
Extremely disappointed 1/5
I ordered $73 worth of clothes but I only got one of the items I purchased I waited to see it was being shipped separate but it never came. Then I tried to let customer service know but I never heard anything back 🤦🏻♀️
Wont let me login 1/5
Only in the app it wont let me login and ive tried to change my password multiple times
Wish List 3/5
Everything is great but the wishlist. I hate that it doesn’t load all of your items you saved to buy later. It’s irritating. Fix this problem already !
Poor service 1/5
I have ordered from this website and received the clothing in completely different sizes. I have ordered an extra small shirt and received an large. I have also made 2-4 item orders and not received all of the clothing.
I cant make an account 2/5
Whenever i try to make an account it says “an error has occured” you guys have nice clothing but i cant order because i cant make an account
love, just a couple bugs 4/5
love the app, but i wish i could see my full wishlist. it stops me from scrolling at a certain point, even though i know there are more items to see.
Please fix 2/5
The app keeps closing every time I click on checkout. Please fix this issue. I love shopping here but it’s been doing this for 2 weeks now. I have to go online to order items because the app won’t let me checkout.
Won’t let make account 1/5
It won’t let me register
Bad quality 1/5
They changed the quality of their materials, I use to love their clothes but the last 2 times I ordered I’ve gotten very bad quality clothes , compared with what I’ve ordered in the past 😕.
great app but.. 4/5
By zoe 🧃
great app but i don’t like the disappearing cart thing.. i have to re add things to my cart, AND PLEASE MAKE A DARK MODE i hate using the app at night and the white hurting my eyes .
Discount code 3/5
There’s no where to put the discount code in when checking out.