Trip to Brandon 5/5
I use Priceline regularly and have always been pleased!
Amazing ! 5/5
This app very convenient, fast, and indispensable .
Best travel app!!! 5/5
By Shane's world
This app is my go to for anything travel related. I highly recommend it.
I love this app 5/5
I use Priceline every time I travel. Have had no complications with reservations and make use of express deals for the most savings. Always checking hotel stars and guest ratings before choosing hotel.
I love it 5/5
The best deals on weekends specially if it’s last minute I lavvvv it
I love using Priceline for the lowest price on my hotel rooms.
Convenience and Smooth Processing 5/5
By LAN B JR
It took less than 10 mins to turn the sale.
Nothing better 5/5
Once you book they give you the bests deals my friend and I both booked the same hotel her room was $249 bc I use price line all the time my room was $76 and we had the exact same room Priceline is amazing
Customer Service not good 1/5
By Business Trav40
Be careful renting cars with Priceline many are not refundable, and you’ll end up at a airport with a company priceline chose for you that is not running shuttles. So you call priceline and they’re response you’re guaranteed a rental car not a way to get it, thats on you and its not refundable so you can eat that rental and acquire another, or pay for a uber to get your rental. Mind you this was at LAX, not some airport in the middle of nowhere. So customer is penalized over vendor not performing.
Good when everything goes ok, but hell when it doesn’t. I booked the same room twice because I was ask to confirm twice. You guessed it- billed twice. Company totally unresponsive to ANY remedies.
I still use cautiously, but my wife-they’re dead meat.
Fast booking 4/5
I like that Priceline is fast with the reply and booking. I dislike that I can not see if there is a pay now or pay later when renting a car
Always awesome 5/5
Love this. Always fast convenient and priced right.
Priceline doesn’t disappoint
Problems with app 3/5
App does not auto fill field correctly or at all where is the website does auto fill everything so I think you guys need to fix that
Easy to use app 5/5
This is the first travel app I ever used and it’s still my go-to when I’m booking a trip. The app is super easy to use and keeps all my trip info handy for me where I can’t lose it. Plus I really get great deals on really nice hotels. I’m definitely a fan!
Easy to use and fast to book!
Saved so much money thanks!!
Super easy, super simple. Took the hassle out of booking a flight. App is very fast; definitely going to use again
Easy to use!!
Easy to use 5/5
Called the hotel and it was booked. Jumped on Priceline app and boom we are in.
One stop shop.... 5/5
I use this app for booking in entertainers for Cleveland Ohio. Best prices, great customer service, and easy purchasing.
Easy and convenient 5/5
I read fine print, I do the research, I save a ton! I love this app.
The best app! 5/5
By Nayeli p
Super easy to find a good fly for me!
Very disappointed 4/5
I am very disappointed with Priceline. When I was searching for hotels I put in my filters that I only wanted hotels with a pool. When I did the name your price, it did not consider my filter and gave me a hotel without a pool. I called customer service and they told me there was nothing they could do. Now I’m looking forward to a very disappointing vacation because all my three year old girls wanted was a pool. I have been using Priceline for years for almost all my vacations and never had a problem until today. I usually loved all the hotels I was sent to.
Update: I’m updating to say that even with no pool, the hotel was very well located and we we close to everything. We had a good time. The hotel was very clean, and included breakfast.
Good price, good area, nice stay.
New Go-To for Last minute flights 5/5
Booking same week flight to New York and found a Priceline price that was half the cost of other sites. Was skeptical because I didn’t know what airline when I booked but it turned out to be a reputable airline and a non-stop flight! Thanks Priceline.
They say you’re getting a good price on a room but charge you 1/2 the price of the room in “taxes”
Watch for add-on fees 2/5
May 2018, Priceline has still not addressed total cost concerns, I.e. upcharges and mystery fees.
I've encountered resort fees >$37 a day, parking fees >$50 a night, and
mileage on local car rentals (SAN-SAN) which are not fully disclosed. So, when comparing prices, one still should call the hotel or auto rental company BEFORE booking.
False advertising 1/5
Booked a room that said ocean front and it was three blocks away and they would not refund money
Customer service doesn’t care if you don’t get what you book 1/5
By Pablo Alejandro
Terrible experience! I booked a double room in a really expensive hotel in New York, we needed two beds but the hotel didn’t want to provide it, so we called customer service to help finding a solution, but they just ignored me... We ended up sleeping in the sofa after paying a lot of money... not using this app anymore...
Good App 4/5
By Eliot NYC
Good app but hard to find rental cars by zip code- lists airports first out option to search nearby towns
False price advertisement 3/5
I tried booking a mobile only deal on my phone for $66 and in the summary the price was close to $100. Such a big difference and no notification. Beside that, however, the app is really convenient and uncomplicated :)
Name Your Own Price GONE! 3/5
Searched for a long time for a path to enter name your own price for a car rental. Time wasted, it is gone.
Prices are a scam and wont accept payment 1/5
By !!CREDIT CARD COMPROMISED!!
Flight prices shown cheaper that any other then you waste your time for over thirty min trying to get you payment to go thru and apparently they can see exactly what the prom is as they tell you before you even say anything over the chat! I have a problem with this and my card payment being compromised like this!!!!!!
A frequent traveler throughout US, I use numerous apps and web sites in my search for the “best deals” which is critical for seniors who love to travel on a retirement budget- i was late to try Priceline- today I had to change my plans unexpectedly and needed a 4 night hotel stay in an area I was unfamiliar with- well I downloaded the app- the process extremely user friendly-did the express deal- Got a great hotel- good location with wonderful extras— I will now use Priceline first!! Please try it- so glad I did!
Terrible Customer Care 1/5
By almost slept in car
Priceline was always great until I ran into a booking issue and the customer care rep could not help and just repeated everything I said. Thankfully best western helped and I have a bed to sleep in. Will not use again. TERRIBLE customer service.
Price line app is a good app to use. I do a lot with it. I love it. 5/5
It helps me get hotel rooms, but it is not a stable app. It could be improved.
Always awesome deals
The best app ever easy to manage your trips.
Rev. Steven Sawyer 1/5
I’m a long time costumer who send thousands of dollars a year with Priceline and you just lost me as a costumer because your bad costumer service.
I am really good at finding deal and like to do the express deal and when located the same day, star rate and area on your website your agent would not honor the best price guarantee. I feel like the hidden details is a bate and switch. I am deleting my account and will no long use your services because 30.00.
Name my price 2/5
By renae witt
They should let adjusting the price work for another bid. Instead of it being optional. It makes the process harder because you have to close out of it if you wish to only adjust the price you bid and don’t want to change the location or add a junky 1 Star room. So I just restart the whole process that’s a pain.
Love this App 5/5
Always the best Prices!’
My go to travel app 4/5
I find the app useful and helpful.
My Go to! 5/5
I absolutely lovvvvvvvvvvve PRICELINE!!!! Thank you for taking such good care of my traveling needs!
My go-to 5/5
I think I’ve booked just about every hotel stay for the past 3+ years through this app. Huge fan of the Express Deals. I’m a single mom and it allows my son and I to take advantage of all our beautiful state has to offer.
Buyer Beware! 1/5
By Ashli KY
I have used Priceline for years. However, that time is over. When it’s great, it’s great. When this service is not good, it is absolutely not good. I will be buying direct henceforth.
Horrible do not get car here! 1/5
They took my money and ran. I set up a reservation and then later tried to price match where I was able to get a bigger car cheaper. However, my attempt to dispute in the end both credit card and Priceline made me pay the fee even though legal contract says non-refundable non-transferable and non-cancellation. Love how these big companies with poor executives take our money.