By Terese's 3
I was told on the website that if I booked in the app then I would save 20 dollars! That didn’t happen!!
Always find a great deal 5/5
I like using Priceline for hotels. I always save money using the name your own price feature.
Sold out! Really? 4/5
Every time I find a good deal I’ll go to book the room for a week and it’s always “Sold out” so I’ll book it for three nights for a few dollars more no problem, then when I get to the hotel I find there’s plenty of rooms available!
Sounds like some kind of scam to me!
Great App !!! 5/5
By Road Warrior !
Great App !!!
Great place to stay!!! 5/5
By David Oliver 8
Incredible hotel to stay at for the price, the awesome service by the hotel staff, & the amenities!!!
Travel Nurse on the go😇😇 5/5
I love Priceline. Being a Travel Nurse, I travel a lot and sometimes at the last minute, so I have several apps to search thru and check for the best rates on hotels, cars, and flights. Priceline is the best hands down!!!! Thank you!!!!
Worst flight booking service 1/5
I booked a flight with express deal. It clear said at the beginning “carry on and advanced seat selection included”, when I paid for the tickets now Priceline say I have to pay for them at check in. And for one layover time was only 34mins.
I was chatting with an agent named “Katty” for hours. She didn’t give me any solution for the carry on bag problem. She was dodging my questions for hours and finally said I have to call them. After wasting about 2 hrs of my time.
Then I called them after waiting for about 15mins one agent answered and said they cannot do anything about the problem. Then she started pretending that she cannot hear me over the phone. Then hung up when I was talking.
This is the worst flight booking service ever. DO NOT RECOMMEND TO ANYONE!!!
No perks 2/5
I spend a lot of money with Priceline, whether it’s booking flights, hotels, etc, and they never give any perks or discounts that reflects the amount of money you spend with them
4 1/2 star hotel 1/5
You rate a hotel 4 1/2 star express deals in Minneapolis downtown. The hotel Foshay I rate as a 2 star. Old hotel no swimming pool. There is no glamour at all. This is the first time I chose Priceline and will be my last. Totally awful.
Best and fast deal 4/5
I was boking a hotel with Priceline is the first time I use this app no surprise no headache everything was fine best app for ever
Best prices 5/5
I am so happy to use Priceline, they just saved me money by booking with them. I checked two other well known discount booking sights. Their prices were close to $20.00 more a night for the exact same hotel and room. Check it and see for you self do your home work. It pays off.
Do not use priceline!!! 1/5
I’m not one to usually put bad reviews but I would not ever use priceline again. They book you hotels and then when you go for your reservations they do not exist at that hotel. On Priceline reservation site they are there with email confirmations . They do nothing for you after that except tell you they’ll give you a refund or they’ll find something for you which is double to triple the price. I am just warning people this could happen to you!!!!!
Roach motel ... literally 1/5
I woke up and found my self showering with 2 live and very strong roaches. There were very sketchy people everywhere and the smell of “Ganga” being smoked is a free high if you’re into that 🤣 Coffee, bread & ceral is NOT breakfast!!!
Am in a Love/Hate relationship with Priceline 2/5
I have been a loyal Priceline user for well over 10 years. I probably book from 50 - 75 rooms per year and every time I book, I fear that something about my trip might change. Priceline is super inflexible. Actually, they are kind of Bi-polar with a heavy bent toward inflexibility. On a rare occasion, I have been able to reschedule a room, or cancel a trip that has been changed, but for the most part, if something changes about your trip, just plan on no refund, no changes. It’s kind of like playing Russian roulette, but with four bullets in the gun.
The other thing is that their prices used to beat anyone on the internet, and the bidding process worked wonderfully to get the best rate available. Recently, not so much. Prices are pretty much in line with almost every other company out there. So, if you like gambling with your money or if you are 100% sure nothing will change about your trip, then I would still use Priceline. But if there is even a small chance something might change, I would recommend someone else.
Customer Service 4/5
The Customer service isn’t very good. They definitely have to be pushed to do anything. I also don’t like when doing the price bidding it only includes 2 adults. I think you should be able to show how many people you have in your party. Worked out in the end but not without a lot of grief.
Be careful 1/5
I have been charged double charged for a hotel twice going through Priceline. When I call them about it they blame the hotel. If I hadn’t checked my credit card bills they would have never said anything. I won’t use them anymore
Always have great deals 5/5
Always have great deals !
Better deals on the app! 5/5
I love using the Priceline app! I get better deals then if I go online!
Booking was quick and easy 5/5
Booking was quick and easy
Great service 5/5
By allen emergency
I always get the best prices
Constantly getting “sold out” or “price change” message after being sucked in to offer. Don’t advertise it if it’s not available!
Very bad customer service 1/5
By DC Gaithersburg
I bought tickets through them to Iceland. The airline went bankrupt and still priceline i stead of helping me, have been obstructing my claim in my credit card.
DON’T use them!!
Izzy & Jose 4/5
By jose & izzy
Travel over 1400 miles and have use Priceline every time and got a good deal on hotels
They haven’t let me down yet! Yay!
No customer appreciation 3/5
Seriously sometimes I wonder if you guys realize how often someone does business with your company, tons of emails screaming of deals yet no deals just normal prices. Meh
App does not have option for vacation package deals 3/5
Not being able to price out vacation package deals for air and hotel is a let down.
Impossible to contact. Hard sell. 2/5
For flights it's sometimes easier to book with the app than going through the airlines, but no savings on ticket price. App is designed to make it easy to accidentally add extras that you don't want, and it is nearly impossible to get through to customer service or to get an adjustment. Also you will receive a ton of emails trying to sell you rentals and rooms. It does though make it fairly easy to compare prices for rooms and rentals. I avoid Priceline except when I have trouble booking with an airline.
Best Prices Ever 5/5
By My the time flys by!
Priceline always has the better deals when I am looking for a place to stay or a vehicle to rent. I can always count on them to find the best deal.
Like Priceline but.... 4/5
I really like Priceline but would like to be able to know which hotels allow pets. Some other apps that I have used allow preferences. If this app has a way to do this I haven’t figured it out!
Inflexible; poor customer service 1/5
I had a terrible experience with priceline. They were incredibly inflexible and placed absolutely no value on my business. There are too many other companies who provide the exact same service - I will take my business elsewhere.
I had a coupon code and it never gave me an opportunity to use it
Love it! 5/5
This is an app! It has saved my family so much money! It makes everything quick and easy, even for the most novice of internet users! Great job guys!
Don’t Trust 1/5
Do not trust the rating system listed for all hotels. I recently stayed at a Ramada hotel in south padre island that was listed as 3 star. It was a 1 Star at best. Priceline customer service was terrible and provided no help.
Captures Funds yet no reservation 1/5
This is the third time Priceline has captured my funds, showing a charge on my credit card, yet advising that the deal I want is no longer available. As a result I can not book another room because my funds are on hold for a non existent reservation. Priceline says they can not do anything. I do not understand why they process holds and not direct charges. Either way I will not ever use Priceline again as this has been a horrible ordeal each time.
Warring Never rent from him rental by direct owner 1/5
We stayed at the signature planning our trip to come down for the Fourth of July with our two young children to watch the fireworks from the balcony I was reassured five different times we would have a great view they put us in tower two all views were blocked we traveled over 800 miles and we’re not able to even watch any firework shows when I contacted the company they offered me a $50 refund I explain to them againThat the whole trip was based on our room watching fireworks I was not pleased with that they were offended and said they did not want to deal with this and have stopped contacting me so if anyone reads this advise them not to ever rent through this company they will kick you to the curbCollect every dime they can get in and move onto the next victim
By Jake MF Huston
I love Priceline I use it for my travel needs.
Absolutely the best traveling app available. With the money back guarantee how could you say no? Beats Expedia every time no matter what! Thanks Priceline!
Price increased w/in hr, still good price 4/5
By J Taillon
The 1st quote at $79, increased w/tax to $120. Overall, still satisfied with the price.
I will never use this company again! 1/5
Terrible service, awful app. Use Expedia! Getting a refund even if a hotel sells your room and turns you away is an awful experience!
Love Priceline 5/5
By joani m
Always best price and best experience
Too many emails 2/5
This app will send me SO many emails that I’m actually getting annoyed at this point. I only downloaded this app for travel with my gf m, which happens maybe once every two months. And it won’t let me unsubscribe from emails anywhere. I refuse to cal customer support to do this because I don’t want to be on hold for 45 minutes. This is borderline harassment and it’s incredibly annoying. Other than that, the app doesn’t let you sort the hotels by price or relevance or location. It just gives you a whole bunch of random ones and more than half of them aren’t the right location.
Gotten more pricey 3/5
Lately I have noticed that the fees represent a tremendous amount of the cost, almost eliminating the savings altogether.
Love using the app. Sometimes frustrating when trying to book deals, will not go through and book it. But other than that very convenient.
Nice and easy 5/5
Best deals 5/5
This app has the best deals I’ve found so far!!!
I love it!!! 5/5
Priceline always has the best rates, even better than going directly to the hotel
My escapes 5/5
By life w/o it
I love to book my escapes through Priceline. Great app. Great prices. Visit family, friends and the beach!! Wish the credit card had a lower interest rate!!! I’d have that too
Happy Trails! 5/5
By Mensche Builders
Priceline understands the frequent traveler and truly strives to accommodate the frequent traveler. Customer Service is excellent and never fails to please. Priceline is a vacation blessing!
I received a 10% off code but didn’t apply 3/5
By Alex Ivan 33594
I clicked the email I received with 10% off coupon but it didn’t apply.
Why advertise that you going to give me something but not give it to me when i made reservation. It should be applied automatically.
Always reliable! 5/5
I never have a bad experience booking through Priceline. It’s the best and my go to for absolutely everything! You are guaranteed the best deals for certain! Thanks Priceline, I’m one very happy customer :)