5 yrs’ user. Reliable and always my first choice. 5/5
By Honey Frank
No thing to complain. Recommended. Car rental, hotel booking and flight. Basically everything for my travel plan.
Don’t use this app!!! Misleading - costly for me 1/5
4star reviews must be paid for - check them out they’re ridiculous
Used this app to book a ticket for a hotel near midway airport. It let me put MDW in the box where you indicate the destination and then gave me a list of airport hotels in the quick deals.
I selected one and it was for O’HARE!!! That’s 30 miles and an expensive cab ride away - and I only needed it for 5 hours because my flight was cancelled. Called customer service and someone who doesn’t totally understand me because of a language barrier keeps saying “you chose ohare” when my search explicitly said I had been looking for a hotel near Midway.
Never would have made this error on the computer. Developer should only allow you to search for a city not an airport if you are going to get a list of options that starts with a default ranking - not one closest to your inputted location.
To search for an airport hotel area and get a list of hotels without names that starts with ones that have airport shuttles at a different airport is ridiculous. Cost me over $100. I’m 100% done with Priceline after getting burnt like this and it’s the apps fault.
1st time booker 5/5
Just booked my first name your price room! Thought I was going to get a bad room, got a pretty nice hotel. It just scares me if I’ll get a crappy room! But so far so good!
Terrible experience 1/5
I used the app to book a one night stay in Las Vegas. We have 2 people who don’t smoke so it was important to have 2 queen beds and a non smoking room. After clicking on the correct room selection, I paid like normal. I checked my reservation when it came through only to find that my room selection had been completely changed to a king smoking room. After calling customer service to have this glitch fixed, I was told I was in the wrong and ended up having to pay an additional charge to “upgrade” my room to the correct one. Customer service was not good and the woman was very eager to get me off the phone before my issues could be resolved. She could not answer any of my questions and would often cut me off to repeat irrelevant information. As someone who works in customer service, this is very frustrating.
By far the best prices for everything! I shop around online and Priceline is always the cheapest. App is super easy to use for all reservations.
Prices magically change 1/5
Great prices available but as you are checking out it tells you that hotel deal is sold out. However rooms are still available in that exact hotel just $20 a night higher. I went through this 3 times with my last booking. Very frustrating process. Did not get the location I needed.
Higher prices 1/5
Oh the places on Priceline higher than the Google searches...?
Never again 1/5
The past few trips I booked with priceline have been terrible. I figured I would give ot one more try. My last trip was sold to another booking service Agoda.com without my knowledge and they are the absolute worst company I have ever worked with. I could go on and on about what happened but its too exhausting. Just no that I have now deleted the priceline app off of my phone and will NEVER use their service again.
Consistent great job! 5/5
By Harvey Glickstein
Priceline consistently gets rooms just where I need them at a price that works perfectly for my needs.
Awesome, can’t get any better🤙🏽
Best price! 5/5
I still could name my price and it a good deal!☀️🙌🏼
App changes your search location to your current location. Customer Service is a Joke! 1/5
By No More Priceline!!!!
The location feature screwed up my search causing me to book my car in the wrong city and cancel the car I already had it the correct city. Customer service refused to help fix it 5 minutes later. I had to pay $80 more to rebook the same car. I am canceling my future, flexible, Priceline reservations when I get home. Unfortunately some are prepaid and can’t be canceled.
Customer service is TERRIBLE 1/5
I booked the wrong date and called right after I made the mistake. They insisted that they couldn’t change the date. I asked to speak with the manager and was RUDELY told okay I’ll get my manager so she can tell you the same thing I just said. Long story short after talking to the manager she puts me on hold to call the hotel and see what can be done. She tells her lies about how nothing can be done then the call mysteriously disconnects. I call the hotel and they say they haven’t received a call from anyone from Priceline. I tried calling Priceline back and they would not answer my call! So I called from another number and they answered in a heartbeat. Priceline is a JOKE and something needs to be done about they’re disrespectful service reps! I will NEVER do business with Priceline again!
Always my go to app for flights cars and hotels. Just need a better way to bundle. And also need cruising info
I love Priceline but I think the should give you Points can be redeemed for future hotel stays!
Love a good deal 5/5
This is where you go to save money! My husband and I have gone on quite a few trips where we saved so much!
The best deal 2/5
I requested a round trip from Friday Til Sunday.. I arrives at my destination Friday and 10pm and then have to be back at the airport at 6 am on Sunday. Can’t change flights. I just think this is horrible
pretty cool way to get good deals and for last minute decisions 5/5
im always looking on this app when I’m indecisive or just don’t know where I want to go and I’m a money crunch. very reliable app
Love this app! It’s all about the ease of using this app, so convenient to use for me.
Price line 1/5
Your package was great deal the holiday inn resort in Pensacola Beach was great .....but the airline American Airlines .... not so great ...... unless it was Priceline that booked everything on American ... the plane was over loaded... asking passengers to do standby ..... get in to Texas and ready for Pensacola kept bumping time of flight ....no co pilot.... and finally had to stay over no flight to Pensacola..... not thrilled one day and night of vacation shot .... next day loaded the plane ready to go ..... no co pilot ...... then they got one from a flight that just landed ... get it together people ....so not so sure about using Priceline let alone American Airlines...
Great prices to Australia 5/5
Best affordable airfare
I love how I can make reservations on the fly!!
Easy Like Sunday Morning 5/5
By scott man
Price Line’s prices beat Expedia, Hotwire you name. Prices so low, I booked right away. Thanks price line
Horrible Experience 1/5
By rcc hirdcjocdexhitdcbugfc u
Rented a car with Fox Car Rentals in Phoenix thru Priceline. Wasn’t familiar with Fox but I figured Priceline wouldn’t offer them if they were bad. I’m an hour and a half in to my wait in line with no end in sight. Fox and Priceline are horrible...avoid at all costs.
Love this app 5/5
Great app great prices no complaints
Best prices 5/5
Very resourceful app. Easy to use and reliable. Tends to give me the best prices on rooms and offers perks and bonuses when used.
App worked well 5/5
I’ve used Priceline for decades and the app works just as it should.
Customer Service 1/5
Very bad customer service I will not do business with you anymore
Joe B 5/5
By Joe Francisco
This app is so easy and convenient to use, it saves you time and money at the same time. Im definitely keeping this app on my phone for future use..👍👍👍👍👍
By mark schrecengost
So easy to use and very quick
My go to app for getting best deals when traveling! 5/5
My go to app for getting best deals when traveling!
Love it 5 stars 5/5
Always gives false prices 1/5
They always list prices of hotels on their app and when you click on it they often say sold out. Then updates the prices! Why are you always showing false low prices?!
My first experience as user of Priceline 5/5
I m a pga tour caddie and while working for a professional golfer, often times I saw the pro checking on room prices by using Priceline and he all the time got a room rate that was really great. So, while in Japan for the first time ever trying Priceline out, they were able to help me to save a few $$$. Thank you for providing this service to help people get deals and keep prices under check. Mahalo and Aloha,
It was very easy to book our trip. I was able to plan a trip for 3 people and include the flight, hotel, and rental car all at one time. Our trip isn’t until May but hopefully everything will go smoothly.
Always fast and easy 5/5
Don’t know what I would do without Priceline and the app. Only wish it included Southwest flights
Don’t trust their prices! 1/5
By Nate Bwn
Classic bait and switch routine... they will make the prices look good until you go to checkout and then say “the prices changed.” Better off just purchasing from the airline company.
Won’t use another booking app! Helped me find the lowest prices closest to departure date
Not clear and honestly 1/5
I choose Express deal. It shows me all the possible hotels, so I go a head and chose it. Then, I found out I will stay in another hotel that is not mentioned before I chose the deal!
Save your wallet! 1/5
Worst service ever! I booked a flight, hotel and rental. Priceline staff told me that my card was not charged when it was in fact charged $2,216.29 staff refused to return money. I had to file dispute charges with my bank.
DON’T BOTHER W/PRICELINE 1/5
Needed to alter a scheduled flight over 3 months in advance. Priceline wanted to charge $130 per passenger to move the date. An absolute insane amount considering that was over half the price of the ticket. Who knows they need to cancel or change dates only 24 hours after they book a trip. I will never use them or Silver Airways again. I will book directly through a reputable airline. The “deal” price ended up costing me more than if I had booked directly.
Always the best deals. Love the express deals.
Priceline is cool for car rental 4/5
By Dr. NKumar
Love my PriceLinE 5/5
We use Priceline when we travel about four or five times a month. $ave$ us time and money!!
Great Deals 5/5
By 805 Chiques
I have booked flights and rental cars, and what I like the most is how easy it is to use, and let’s not forget the great prices you find on the site, especially the express deals. Priceline has been a huge part of my life because now I can afford to go up to two times a year and visit my son and grandkids.
Wonderful website 5/5
I love Priceline
Way to go! 5/5
By Grammy Jody
Fast. Clear affordable fares easiest site to use
Over charge with misleading information 1/5
Beware of price line, they charge 25-30% extra in name of fees. Best thing is call to hotel or airline for low prices. You will get all low price all the time. Never book from Priceline, profit hungry cheaters! Very rude customer service. Pls add 0 rating. 1 is far high for these cheaters.
Staff trash 1/5
t was crazy, I booked the albany quality hotel, and it took 2 hours to check in. The staff at priceline