Always the best! 5/5
Always simple, easy and a great deal! No matter if it’s flights, hotels or rental cars. I love it!
Fox rental cars has awful service. 1/5
When booking a rental car thru Priceline I thought I had booked Hertz. After confirmation I noticed Hertz disappeared and Fox popped up. Worst experience ever while traveling. Priceline should be ashamed of even offering that company and tricking us into using it. Arrived at the off site rental company and 20+ people waiting in line, waited 2 hours, noticing that each customer took over 25 minutes to book, one clerk working desk. Never got car. Returned to airport and rented there. Took 10 minutes.
Rental Difficulty 1/5
By Stephanie Michelle A
Extremely upset that I am locked into a rate that I cannot change. Requiring me to rent an additional day versus changed my itinerary to include a day.
The charge I am locked into and previously paid is extremely high and I can’t make a claim for price match. I’ve paid 2x more I would have paid if I waited until the date closer to taking off.
I tried to give priceline a second chance but I am yet again disappointed.
When I made another review about my previous experience on yelp where I had my toddler and I waited almost 2 hours for my rental vehicle and car seat, I was ask to email their customer care center and when I did all I got was an apology but nothing more to repair the terrible experience. Fine. I am not one to request anything from a company after a bad experience such as or discount cards or gift cards.
I decided to give them a second chance which has been overall nightmare.
After calling their call center. I got rerouted all over the place to a phone center in Asia (India) it sounded like. It’s just a whole entire bad expierence.
Very satisfied 5/5
I highly recommend Priceline for effortless booking at an excellent price!
Always get great rates 5/5
Always have an easy time getting great rates
Hotel Reservation 5/5
By Marzouk Fresno
I got a good price and it was very easy to use Priceline
Hotels sold out 2/5
I use Priceline a lot, but recently hotels selected on express deals are sold out and not taken off the site. Very frustrating.
Easy to use 5/5
Quick and easy. Always good rates
Love Priceline app . So convenient for everybody know how to used smart phone 💕❤️🥰
Not accurate 1/5
By 12346) ja
Not able to pick my seats anymore??
Can never go wrong 5/5
I can always depend on this app to find a good deal for me in the exact location I want!
Horrible customer service!! 1/5
By Mrs Greene
I will NEVER use Priceline again! Sure, I’m just one customer but I’m content with knowing that I will never pay them another dollar! The representative was very condescending. When asked to speak to someone else, the new person already had his mind made up regarding how he was NOT going to help me, based on inaccurate information briefed to him. The service is useless if you want to pay in advance, something that one would think is the better option. It seems as though since they already have your non-refundable money, they could care less about any complaints or issues.
Searches not working correctly 2/5
I used to love this app and using Priceline to book hotels, but now when I search using filters and/limiting to an area, things go haywire. I tap on one hotel, but then a different hotel opens. I draw an area to limit a search to, but the list view gives me a hotel across town. Both iPhone and iPad versions are doing wacky things! I’ve been an app user for many years and this makes me sad
Customer service 5/5
I just had to cancel a reservation and it was no issue. This app is amazing!
Fair Value 5/5
Priceline does an excellent job detailing specifics of each hotel offered. I appreciate the full disclosure as to the quality of the room I am considering. I also find their app easy and convenient to use. Most of all, I am most appreciative of their flexibility and willingness to work with me when I make a reservation error.
Great price 5/5
The hotel I received from the “Deal” has a list price of $150, was discounted to $90, and I got it for $50. Perfect!
Good for what I needed. 4/5
By Hoopster TN
This app was good for what I needed.
Long time Client 5/5
I love Priceline!!
Rip off 1/5
Your fees are way over the top !!
Express deal pointlessness 2/5
Every week without fail, Priceline sends a 10% off coupon on express deals. Nice but useless to those of us who book same hotel week in, week out since they are NOT express deals ever. Get good deals but why send the 10% deal if my history clearly indicates the same hotel every week without fail.
Trusted for many years 5/5
I’ve tried them all. Priceline keeps it simple, gives you practical options and integrates well with your IOS .
Bad customer service 1/5
By makdnc dnan c
Customer Service are not willing to help and responding to questions with passive answers. My last representative did opposite of what the policy stated and the policy did not even apply to the concerns I called about.
Super easy and quick! 5/5
Amazing how quick and friendly this app is!
Priceline.com GOOD and Helpful App 5/5
Just booked round trip flights and hotel using Priceline.com. - everything went smoothly, and all for very competitive pricing.
My go to booking app 5/5
Especially fond of the easy app, VIP deals and links to my apple wallet and calendar. I can get a room in 10 minutes or less!
Double booking 1/5
I reserved for September and made sure was September when I arrived they said I have no reservation but I have one for October different date from the one requested I paid triple the price to stay.
I made last week another reservation I received a clear email about 1 room when I arrived it was 2 rooms paid for king size bed but don’t have it and Charged for 2 rooms .
Airline tickets 5/5
Loved the simplicity
Alma H. 4/5
Easy to use and offers great deals.
Honest pricing 3/5
By Ryan T. from NC
It would be nice to have the TOTAL price included in the listings. Too many times I’ve gone to book a hotel and had to back out and start over because of $15-$30 increases in price due to “taxes and fees”. You know what they are already. Just show it in the listed price like other providers do and help make the UI and experience much better. I’m not trying to be cheap, but I have a strict limit on nightly expenses set by my company.
Ya’ll the best 5/5
I’ve traveled so many times, and got a bunch of great deals, using this app!!!!!!!!
Terrible service 1/5
By Gun room.
Will not let me use my card. Says security code does not match. Used the same card on PayPal. Same security code. Customer non service is worthless. This is my LAST time I will ever use Priceline!!!!!
Bait and Switch 1/5
Showed 64 dollars for one night Nd charged Me 128 and refused to credit me the difference
I have been using Priceline for years! 4/5
By saved firevwr
I usually can find some pretty good deals!
Thanks price line!
Need improved 4/5
By Mitch R Li
If cancel and change by computer or phone which will be the best, call wait on line take too long
Never use Priceline 1/5
By CJ 1681
My boyfriend and I booked a trip to Mexico and something came up and he couldn’t go, so he called Priceline and they told him that they faxed the hotel we were staying at and everything was good to go in my name. I go to Mexico by myself and the hotel says they don’t have a fax machine and haven’t received anything from Priceline. The hotel could not change the reservation in my name and Priceline refused to cancel the reservation and put it my name I was stranded in Mexico. I had to borrow money and repay for the room. The same thing happened to another set of people that had walk in the same time I did but their reservations were with Expedia . Expedia immediately did what they had to do to make sure those people had there hotel room.
I love the express deals 5/5
If you do your research you can get some good deals here.
The prices are fair, but you can find them on other sites with less policy restrictions.
Great service.. thank u Priceline!! 5/5
By d basarich
Worst customer service ever! 1/5
I booked a room and paid for it in advance. I stay at this hotel all the time and always book through Priceline. I use the same card every time I book. Tonight I get to the hotel to check in and they won’t take my card because it is prepaid. I explain to the girl that I just used this card here last week and she still refuses. She says that they need a bank issued card for incidentals. I explain to her that all my money goes to the prepaid card and that there is maybe just $1 on my bank issue card. She says that is fine they still have to have the bank issued card and that they aren’t even going to run it. I pay for a Lyft to go home to get my wallet and get back to the hotel and they refuse to take that card even though it is a bank issued card like they wanted. They also state that Priceline called them and said they were cancelling the reservation per my request. At this point I hadn’t even spoke with Priceline. So that is when I called Priceline’s customer service. The lady finds my booking and says that the hotel had called them to cancel the reservation. The lady at the hotel provided the west customer service ever and said for Priceline to relocate us. I relay the message to Priceline who states that they can’t because I didn’t have the funds to pay for the room, that I had already paid for! I will never in my life use Priceline again and I will never ever book at extended stay America again!
By Rob Alexander
Quick easy worthwhile
Texas Boy 5/5
By fam man 1
Deleting Priceline app 1/5
I’ve been using this app since 2010 with great results until recently. Tried to book a hotel for four nights and it jumped back to one night as I paid. He hotel wouldn’t honor their rates for the rest of my stay and Priceline support is worthless.
Winner winner 1 5/5
By winner winner II
Love the app, ease in booking, the great prices and being able to add my frequently flyer and/or rental car number.
Anita from Charleston SC 5/5
By Tina Givens
Took an express deal and got book in Omni Parker House
Love Priceline 5/5
I have utilized Priceline for probably 20 years. The app has made it my go-to source for all of my travel needs.
They do not care about their customers 1/5
I almost had booked all my hotels trip through Priceline. On the last trip, the hotel wanted to charge me for the internet, so I called the Priceline and I told them the problem. After 20 minutes, they told me the hotel does not answer their call, so they do not know what should do. They told me, I pay for the internet then send to them the bill to discuss my situation, they maybe pay me back and maybe not.
Great prices! Fair deals 5/5
Priceline consistently comes through with great rates for me on hotels or car rentals, esp at the last minute! Quite happy with the deals I’ve gotten. Try it!
Nothing but live from this App