Shown 5 hotels of 3.5 stars and after paying by credit card .. now confirming 2 star weird hotel
Happy birthday Me!
Deals Deals Deals 5/5
Love the express deals, name your price and mobile deals. I think I love the thrill of the gamble with the express deals. Either way always pleased
Car rental refund 1/5
Am giving a zero because Priceline are thieves who just steal money from people. I rented a car and was told I will get a refund if not used for all the days. Priceline credited my card, gave the money to the car company for the days I used the car then decided to keep the balance and refused to give my refund. That is stealing and am never using Priceline again.
Use it every time I need a hotel. 5/5
Haven’t had occasion to book a rental car or flight yet but I’ve used the Priceline app probably 10 times in the last few years and always get a good deal. I usually use Express Deals and after booking I check the hotel’s website for the best direct price which is usually AAA or gov’t employee rate. I probably have paid about 50% on average of the hotel’s best web rate.
Also, with a little practice and paying attention to both the star rating and approximate guest rating percentage I can almost always tell which hotel it is before booking.
No bundles? 3/5
Not intuitive on how to book bundle deals (hotel + flight)
First time using the app 4/5
I have been booking hotels more often so I started using Priceline due to the good prices & I have been very happy. This was my first time using the app & it worked very well, only thing was when I would go to my home screen & pull the app back up I lost my spot. Other than that I was very satisfied.
Thank you for reading,
Not as good as it used to be 4/5
I used Priceline for years and swore by it. Now they have changed (or maybe it’s the airlines) do everything is locked in, and even if you miss your flight, you can’t be booked on the next one. You lose out. For paying hundreds of dollars for a flight, this is insane. Now I use Southwest and only use Priceline when I can’t use Southwest, which is very little.
Amazing app! 5/5
I’m a frequent world traveler and can use this app to book at most hotels around the globe.
Worse customer service 1/5
By Lisar from MA
Room was advertised with an Ocean View. Hotel unable to change the reservation room was a partial. Difference in app was $154 hotel wanted to charge $560 they would not change our reservation. Hotel even said it was a partial review. Can’t believe price line or hotel not willing to change the reservation. Hotel is Daytona Beach Resort. Worse experience ever.
Always a pleasure 5/5
PleAse send me some coupons so I have reason to spend. 😊
Match my price 5/5
Nicely done and easy! They work on your behalf to get a nice hotel for you on a acceptable price! Thank you
By Sam Henson
The last two cars I’ve rented through Priceline, the companies tried to scam me with a fuel charge. First budget, then EZcarrental/advantage this time it is for 40 dollars even though I have receipt. Their customer service is in Guatemala even though car rented is in Nashville.
Computer issues 1/5
Your “pay via the app “. for my car rental has been glitchy all day. Numerous charges and credits on my credit card.
What happened today? What a mess!
Travel insurance is a scam at Priceline 1/5
I have purchased travel insurance with a spirit ticket, before I made the purchase they said it will cover refund, cancel and everything. Although I called a day before to cancel the flight I still not eligible for refund.
Saves me money 4/5
You guys rock
Fácil y rápido....
Always there no matter what 5/5
I have been a customer for the past 15 years and the have never let me down. There discounts are amazing and you stay in places you would have over paid for otherwise. I love this site and will forever be a customer.
10% credit using app to book did not work 1/5
By soarky lou
Easy to use and great prices 5/5
I use this app anytime I’m going anywhere. I always use Express Deals and have never been disappointed
Snowy day 5/5
Went on app and found room if my choice at a great price savings!!!Thanks
Better than the website!
Don’t always give you a deal 3/5
By Shonna Nonna
I always compare their flights to the actual airline prices and sometimes they are the exact same. I’d rather earn miles going directly through the airline.
Jway @iamjway_ 5/5
I enjoy booking through Priceline, never lets me down
By screwed customer 937638
This app is BS. The room was suppose to be a 3.5 star express deal. The room is ancient and disgusting, the whole hotel literally smells like crap and it looks like an old housekeepers room.
This is literally fraud, this hotel is 2 stars at best, id rather stay at a motel 6
Easy to use, good deals 5/5
By Cat meow 369
I’ve enjoyed using the app; I like to sorting and map features to make searching easier. I often check it hotel website to really make sure I’m getting the best deal (most often the price is better on Priceline). I do wish you could filter hotels based on the review percentage. I’ve only had one bad experience when I booked a room on Priceline for the same night and the hotel was overbooked (the hotel website said it was full); thankfully the hotel accommodated us with a room (it was needing some repairs and missing a TV, but we didn’t care, it was better than sleeping in our car). And Priceline provided a fair partial refund or future discount code (I cant remember which). Overall it’s a great app for travel planning, particularly for last minute deals and avoiding checking numerous hotel webpages
Rental Car 5/5
By Rawlo 1
Priceline made it very easy to reserve my car at an affordable rate!
Doesn't respect iPhone permissions 1/5
Why does this app have access to my photos without having to ask permission? And in settings there's no option to disable access to the photo album because it never requested access in the first place. Yet it can still access my photo album when i click on my user profile pic.
Also what happened to the great Name Your Own Price deals that used to exist? Seems like the semi-opaque Express Deals has taken over and caused tons of price inflation. Haven't used Priceline in several years because of that. Before, i would make dozens of reservations each year.
I LOVE PRICELINE! 5/5
I don’t book anywhere else but Priceline, cheapest but yet greatest hotels to stay at you can’t beat it! They never let me down.
By King Davieboyy123
Extremely helpful in the time of need. Honestly its a great app
App is good 5/5
Does not provide good deals 1/5
I have searched far and wide..I always find better deals on other sites than on Priceline...especially with the App...
User interface is often frustrating ...
Always get the best deals! My go to for travel!
Great rental car booking 5/5
Have been looking for a full size suv and Priceline has the best price! Thanks Priceline!
Great app 5/5
The more you use it the larger the savings. This is great. They reward you for using them. And I save so much compared to what the hotel actually charges.
So disappointed in price change within one hour 1/5
I’m so disappointed of the price change within one hour of me looking at this reservation. The price doubled by the time I was ready to book it. This is the last time I will use priceline. Usually I’m very happy with priceline but this really Upset at me.
Very easy to use 5/5
I like the app super easy to navigate and intuitive that’s all I’m asking from an app
So far, pretty great! 5/5
Booked a hotel and car for San Diego, and the rates were great! App was user friendly! The real test will be going on the trip itself and seeing if the places will honor the reservations, based on some of the reviews I’ve seen.
Priceline is the Best! 5/5
Thank you Priceline for always being great!
Fast and Simple!
This app is awesome 5/5
By Poopers coop
I love this so much! So many awesome deals
Makes travel arrangements easy 5/5
I have a travel agent who makes my reservations for work. I use Priceline for my personal travel. I like the all in one shopping.
Disgusted, frustrated, and angry 1/5
This app has become very useless!!! Support team hung up on me several times. Keep calling back. They have no care for Priceline mistake. Will not help. Can’t provide any help. No type of costumer service. This app took many away from my account and didn’t provide me with a hotel. Wait time is way too long for it to be 1am central time. Very rude, keep talking over me. I haven’t been so disappointed in such a company in my life.
Hotel Ruidoso Capitan 5/5
Fast n easy to process upon arrival!
Get app 5/5
By The real Brian Williams.
Quick and easy.
Horrible customer service!! 1/5
Make sure you read every word of anything you agree to before agreeing..The customer service is of no use they don’t help at all!
Booking a car, hotel, and flight through Priceline was easy and efficient.
Always been helpful. 4/5
By Stop 6
I started using this app several years ago. I have had minor problems with rental cars, such as arriving and my car not being there. But, I was always upgraded to a better vehicle! I’ve never had any problems with hotel reservations or airline tickets. In my opinion the app does what it says it’s going to do. And I’ve always had a good experience with customer service. I would have rated it five stars but occasionally it won’t let me book airline and car only.
Fácil y rápido 4/5
Es primera vez que compro un tiquete por internet. Me pareció fácil y confiable, espero que todo salga bien. Luego les cuento