Nice App with one issue 4/5
I like the app and have been using it for years but I have one issue with latest version. When using the Space Saver feature the storage space isn’t freed up like it should be. I’m still using same amount of storage space on my phone and that same amount is being used in the cloud. Shouldn’t the storage space on my phone be freed up when all has been synced to cloud?
GIFs no longer play 1/5
Well, they play, but the screen is black. This was one of the app’s best features—please fix.
New update crashes! 2/5
It crashes quite often now after the latest update. It also takes forever to start. What did you guys do? It used to be a flawless app. Now it’s acting like an Android app. Slow and buggy.
PLEASE ADD SPEED CONTROLS FOR GIFS 5/5
PLEASE ADD SPEED CONTROLS FOR GIFS and more time options for slideshow mode. Thank you
Used to be OK, not now 1/5
By Sad Foodie
Update 11.4 ruined a reasonable product. It used to be the only glitch was loss of selected picture sequence when adding over 2K photos in a folder. But now, when the app boots up, random pictures from the content flash by, yep, before the login. Hope you didn’t save anything embarrassing! To top it off, the web browser no longer shows the entered web page, just the log of where I tried to go. It hasn’t laughed at me yet, but I know it’s coming. Try a newer, solid app and kiss your current collection good bye…
new features 3/5
Why not make separate purchases for separate new features for older owners pro version. The rest already have, why buy again?
It is SO EASY to now back up photos to my laptop!!! THANK YOU for adding that feature!!!!!
YEARS OF PHOTOS LOST! 1/5
I can't even believe you have the audacity to charge a subscription now that you absolutely SCREWED up this app! I have been a loyal user and customer for years... And now this, charge and screw up the app so horribly that I HAVE LOST YEARS OF PHOTOS! Screw that and your subscription!
Issue with recent updates 1/5
By Actual user
When I used “I TOUCH LOGIN”, the photos and video does not show up. When I manually enter passwords, then everything shows up. There are some issue with “ I TOUCH LOGIN”?
Intrusive Ads 1/5
By Pu'u Kukui
Annoying and intrusive advertising! This app is NOT usable without a monthly subscription. Since the advertising is so intrusive, I would not even trust this developer with paid subscriptions…
By Teeshot 50
Can’t believe how bad you’ve screwed up good software.
Lost Access After recent update 1/5
By Kevin Teee
With the new UI update my passcode that I had before does not work anymore and says it is the incorrect passcode.
Update: received a response to contact support which I have with no response.
Everything about this app is great. But a great feature to add would be a way to delete accidental double pictures and vids.
Changed my Password 1/5
By Rob Cortese
DO NOT UPDATE!
The app updated to the new “premium” app, and they somehow changed the app password on me...can’t access any of my photos anymore...
11.1 update makes app useless 5/5
The new update is full of bugs and crashes when you turn on the sync to cloud. You can’t select specific folders to back up, it just does everything. The only work around is to turn off your WiFi and then you can use the app. Once you turn it back on it will try and sync then it will crash. Since the dev only does one update a year, don’t expect this to be fixed anytime soon. **Developer has resolved issues. Appreciate their quick resolutions.
Your going the wrong way 3/5
As a paying fan, I am not happy with trying to be sold a monthly plan. You are a cool app, but your not that great. You can be replaced with another program. The new upgrade, besides being gaudy added nothing of worth.
Love the app 5/5
Love this app I hide all my private photos with it but bring back the vault icon. New icon has no appeal to it. Already 3 updates with in the last two days for this app as well.
Cloud password 1/5
I’m stuck in a do loop. I entered a cloud password and it keeps telling me to write it down. Cannot access basic program now.
What the 1/5
We have to PAY for premium features now when I already bought the app? I wanted to wireless transfer and it told me I had to get premium despite having already paid for the app and getting it as a built-in feature.
The new pro-version crashes 4/5
By Elbato Manuel
After I upgraded to the new pro-version, the app is now opening without pin code. Besides, the app could not allow me to update my decoy pin code to 8 digits. Now, I’m unable to access the files under the decoy account. Need immediate fix.
The icon vanished, how is it downloaded again?!!
Good but could be better 3/5
I’ve had this app for a a few years now and although it does what I need it to do it could be better. I hope the designers read this. 5 stars if only they would allow to zoom in on videos without having to hold with fingers the whole time. I should be able to zoom and let go and have it stay zoomed. Please figure out how to do this. Thank you.
Wireless sync does not work 1/5
Got pro to do wireless sync, just get error message
Transfer from old version to newer version? 4/5
How can this be done?
Simple, elegant design, works great! 5/5
Does everything one would hope for at a minimum to keep photos, gifs, videos, etc. secure: passcode protection; easy import/export; albums for organizing; slideshow mode; and even a built-in web browser to make surfing for and downloading images easy and secure.
A few suggestions for advanced features to consider for future versions: facial recognition; finding duplicates; “tagging” (with names, categories, genres, etc) and to search/sort by such tags; and the holy grail of all: easily downloading videos.
Easy to use. 5/5
Dry easy to use.
Needs some work 3/5
By The Professor VMC
Works as advertised. Would be better if there was a way to create a folder inside a folder to better organize photos and videos. No simple backup method at all.
By Do do baby jammer
By Eric the Red_92
This app has been good for many years but as of late it’s not been as consistent. Whenever I try to add photos to the app they are never added in their proper order they were selected in. It’s been happening for awhile now. Please fix this bug ASAP.
App is broken and developers aren’t being honest 1/5
I finally posted a couple months ago that the app scrambles the order of all your photos and videos and the developers assured me an update was coming in the next week or 2. Well, here we are a couples months later and still nothing. If it’s going to take more time to fix then fine, but even now I see the devs are lying and saying the same line as before. I’m sure bugs like this are hard to fix but BE HONEST about how long it will take.
need to be fixed!! 1/5
app developers contacted me and ensured me not to delete app as they are going to be releasing an update to the app in the upcoming week or 2 that will fix the issues im having.... that was a month and a half ago when they told me that. just wandering, how that update coming along??
the issue of scrambling all the photos out of order still exists.
My original review:
this app was great until the latest update, now its trash!. deserves 0 stars but thats not an option unfortunately.
b4 the update:
for the most part my photos, videos, etc where in order and grouped up on my phone and require little to no organization. b4 the update, when u imported content from your phone into this app it would keep all your content in the same order as they is on your phone and again required little to no organization.
After this trash update:
Ever since this recent update, when u import content from your phone, it completely scrambles them all up separating them causing u to have to spend a ton of unnecessary time organizing all your content again inside the app. if u are like me and have a ton of content such as photos and videos that u want to import to this app so u can remove them from your phone, im sure u can imagine how aggravating it is to have to spend a ton of time reorganizing your content in this app just because it wants to be dumb af and scramble it all when they was already organized in the first place.
i strongly encouraged the app developers to FIX THSI APP immediately. until then im done with this app and will be deleting it and will inform others to avoid this app!!
Love the app but it has problems 5/5
It won’t let me play some of my videos idk why but I love the app it’s good just been having issues with it lately
New update 4/5
It has been almost 10 months since you said were gonna release the new update. I am tire of waiting!! Come on please, comply with your word!!
Love this discreet app! 5/5
A great way to hide important information that’s Only for your eyes to see! I wish they had a backup though or an acct. Just in case something happens to my phone. An account to log into would be nice. But this app is EVERYTHING.
Great app.... But.... 3/5
Love the app, it does exactly what they say it will do. However one huge issue I have is there is no way to change your email address for password recovery. Huge oversight as some of us don’t keep the same email for log period]s of time.
Great and affordable 5/5
By Matt @$:£
I tried the app that got all 5 stars but it was $24 a year. This one is $6 one time payment and honestly it is much better!
Pics are more editable. No issues at all in two weeks use.
I would like to give this a five star rating but they updated the app and now when you import a group of photos and/or videos it scatters all of the contents randomly. I used to import large quantities of photos in the order of your photo gallery and now i have to look for a more convenient means of keeping them organized
Was awesome - Now looking for a new app 1/5
By Cant Hide my Pics
I have the standard and Pro versions of this app and I never make complaints. I have used this app exclusively for years and have always been very happy with it. It’s sort of “bare bones” but it did what it was supposed to do and did it well. It was easy to import pics just like you want. The only complaint I ever had was that you couldn’t sort or organize folders. Any new folder just gets placed at the end and you can’t make sub-folders.
Since applying the last update, it jumbles pics up and they get all unorganized in the import. If you need the pics to be in order, you now have to manually do that after the update. I’ve given the developer 4 months to fix it and nothing. They must know because there are a lot of other complaints about the same thing.
If anyone has a recommendation for a good app for securely storing pics let me know.
My Images are not in order 1/5
Whenever I’ve taken them by order, they are no longer stored in order from the time I took them.
Good app 5/5
This this this is
Truly secure 5/5
By Chaos The Angel
Useless on my iPad 1/5
Won’t open the camera roll on iPadOS 14 on my 2020 iPad Pro. Completely useless! Waited weeks for a fix, still no update. Also really detest the app icon, as it trashes up my Home Screen, but that’s just being picky.
Paying for the data alone to download the app is already too much money to pay for this broken app.
Customer service unresponsive. Would be 5 star if customer service will respond! 4/5
After the last update many of the videos no longer have a screenshot to identify the video (the “snapshot is blank). As a result you now have to open each video to find the one you are looking for. Very frustrating. Just as important, I emailed the company to ask that they update the app to fix this problem (the way it was prior to the update)and after a number of weeks I have NOT received a response. Perhaps they will respond to a review?
How about some support! 4/5
By Artie's Review
The app is a good one, but the support is virtually non existent.
Delete pics 4/5
By Shadow Metal
When moving photos to the app I can't get it to delete the original photos. Do I have to do this manually now?
No customer support 1/5
By There can only be one Chad
Over a month now waiting for an answer to a customer service question.
My experience with app 5/5
This app is absolutely amazing and allows me to be very organized with my albums. Lately I have experienced a minor glitch on my iPad Pro. When selecting photos fro, my camera roll to put in an album it will go to an error screen. I can select photos and vids but scrolling will cause it to exit out that tab. Other than that. This app is unbelievably perfect.
Best Vault By Far!! 5/5
Can’t beat it and you can organize it how you want!!