Wish I could give it 0 stars 1/5
Crashtastic! Every iteration of updates to this app are full of bugs. It wont even load. Your developers are a joke.
Outright the beat Mexican food chain ever 5/5
I’ve been to plenty of places for some quick mexican food, including Chipotle, Taco Bell, Baja Fresh... etc, and I can assure you that Qdoba is without a doubt the best place to eat any type of food on the entire menu. The burritos are incredible. The tacos are incredible. The quesadillas are incredible. The chips with any dip are incredible. The taco bowls are incredible. They have literally the best hot queso you can ask for. They have delicious guacamole. The meats they use are cooked / seasoned to perfection, my personal favorites being the brisket or the pulled pork. The rewards app is actually amazing. Beyond the minor bugs which the employees always help you out, the app offers great rewards to those ordering for groups and racking in free burritos. The only thing I could ask for is more points, only because it takes more than 10 burritos to earn a free burrito. But aside from that, I live off of Qdoba burritos. If you go into Qdoba with your rewards app and a past receipt, you can get free chips and salsa, then you have to order a burrito with a wheat wrap, brown rice, black beans, pulled pork, queso diablo, spicy guacamole, extra sour cream, shredded cheese, corn, lettuce and fajita chips. Plus a Dr. Pepper of course. Its going to be around 12.50 bucks so at 20 points per dollar thats about 250 points. 3000 points is your goal of a free burrito. If you can tell me that there is some other chain that can beat that burrito, then you’re out of your mind. And other places have the nerve to charge extra for queso, charge extra for guac, how about they charge extra and give a half decent meal, oh wait they don’t. Qdoba for life, that’s facts, stop hating and just open your eyes to glory people.
Update prevents me from using app 1/5
The latest update prevents me from using the app. It is stuck on the “Edit Home Store” screen and will not allow me to enter a location or get to any other option in the app.
Not at all user friendly 1/5
Difficult to navigate . Items in checkout missing when try to come back to the app, unable to add my payment info. No option for cash payment and finally the app is not at all user friendly
App has issues 1/5
I agree with other reviewers who said that if they put mobile orders through, they don’t always show up. Also, if you tap the link to use rewards, it doesn’t make sure you really want to, because I lost 3000 points by accidentally hitting the button twice. I even contacted the Qdoba twice about this issue and I have not received any messages or calls back. This app doesn’t always work, either. It’s always telling me there’s an error. Needs some bugs fixed.
Long wait time 3/5
The main problem I’ve experienced is that I can’t order for sooner than 40 minutes away. When ordering at 12:50 pm, the earliest time it gives me is 1:30 pm.
Bad app good food 2/5
The app does not work half of the time I tried to use it (just loops)
When it does work you have to click trough bunch of ads before you can get to ordering screen
The App never works.
No way to complete order! 1/5
Ever since the latest update, I cannot find a way to actually place the order through the app. I can fill up a shopping cart, but cannot pay and get the order placed. All I can get is a screen that allows me to add methods of payment and a choice of “rewards only” or “pay + rewards” neither of which helps to complete the order. Very frustrating.
Never stays open 1/5
I hate this app. I can’t even use it. It won’t stay open despite having everything updated. This means I can’t use my qdoba reward card. Very frustrated.
This app stinks 1/5
By Design by M
When are you gonna fix it!!
Confusing step but got it working 4/5
By Sapi Ompong
The step to get the app working is confusing. Apparently you MUST have registered through Qdoba Reward program on the website prior to using this app. There should be a more clear direction on the app for this.
Buggy app 2/5
Sometimes it work, other times not so much. Never retains a password and constantly logs me out. Would love to see touch id compatibility.
Doesn’t work 1/5
Never works correctly. It never allows me to actually place an order.
Apple Pay 1/5
Please add the option to use Apple Pay or at least pay in store. Who wants to type in their card info?
Somewhat Annoying 2/5
By Haole Nick
Every time you open the app it begs you to opt in for push notifications. If I wanted notifications I would have said yes one of the first 40 times. Other than that, it’s alright. Rewards usually works ok.
Gift Cards 3/5
By GR Marie
It would be helpful if gift cards was a payment option when using the app. Currently I have to pay with credit card on the app, there is no option for gift cards
By Brian Switzer
Apps non-functionality makes it impossible to use.
Case in point- to sign in with your email, you enter your email. There aren’t any other blanks to fill; but the app won’t allow entry because you didn’t input your password.
Pretty bad when a company’s app makes you vow to never want to eat there again 1/5
By hdjdjdoeiajdi c
I was a frequent customer until I downloaded this piece of garbage. Tried to enter payment details. Asked to enter 3 security questions (it’s a once only deal so fair enough). Question 3 was obscured and left me unable to go forward. After 3 times I decided not to store my card details. Now I was told my pickup time could not be met (cos I wasted my lunch break on the previous step). Tried to select a new time. Wouldn’t let me. Suggest you force your developers to use their own app. Chipotle here I come. Nicer food anyway.
BUILD YOUR TACO!! 1/5
This app drives me crazy for many reasons but what really puts me over the edge is the fact that you can’t build your own taco. I don’t want to order a knock out taco- I want a ground beef taco. Is that possible? Nope.
It is 2018 people 1/5
Doesn’t work. Won’t let me log in and won’t take me to an order. And no Apple Pay. Will stick with Chipotle
Terrible App 1/5
The app keeps saying there is no location near me. It’s 500 feet from my office. Geez what a poor app. I’m deleting it.
Can’t order everything through app 1/5
I want to order a simple taco (not a Knockout taco) and there is no option to do so
Not a well thought out app
Doesn’t work 2/5
Store never gets order when I use the app
Forms of payment 3/5
Can’t use gift cards in the app.
You can’t order a side of rice or beans. You can’t double the rice, beans, veggies etc. I’d give this app a zero if I could.
Not reliable! 2/5
When it works it’s great! However more often than not it doesn’t. Of course it only errors out after you hit “place order “ so you waste a ton of time entering your order and then it doesn’t work! So frustrating! I’ve stopped using it!
App is sketchy, employees are rude & don’t know how to use the app 2/5
I went in the other day after a long day of work to try and redeem a reward I had saved up for. The scanner thing at the register didn’t work; and the lady basically told me: “oh it doesn’t work, there’s nothing we can do”. Well there should be something you can do because I obviously had earned the reward. I can’t imagine another restaurant doing this type of thing and being stingy like this.
Also, the employees were straight up rude. If I want that kind of service I’ll go to McDonald’s. I thought Qdoba was supposed to be nicer.
Keeps Shutting Down 1/5
This app is horrible because I’m trying to spend some money with the business but it keeps kicking me out. And this is the first time I used it. Wow.
Continuously crashing 1/5
Have never gotten this app to work. I keep trying. I’ve reinstalled it multiple times hoping it would work. It crashes and I literally have to delete it from my phone and reinstall before it will let me open it properly again.
Doesnt work 1/5
This app is no good. It force closes as soon as I signed up.
Won’t open! 1/5
I signed in using Facebook. It crashes every time I try to open it!
Worthless App 1/5
Force closing constantly. Can’t order at local locations. No phone numbers even provided. If you want to look at the menu before you go into the store I guess this app is what you are looking. Otherwise, the app’s trash.
App keeps crashing 1/5
App is unusable, crashes constantly on iPhone X iOS 12
The app doesn’t even work! It keeps crashing whenever I try to access it. This looks bad for a business. Do better Qdoba.
Can’t select location. 1/5
Can’t select location. Has been like this for months.
App crashes with iOS 12 3/5
By Kibg Tuna
I’ll rate it as a 3 star for now because I can’t use it. I’m assuming it’s just fine but I don’t know. I’ll update this when the app works.
Keep it simple! 1/5
By Yogi's Bears
Feel like attention was paid to bells and whistles and not ease of use. Even the store employees can’t figure it out when we go in. Simplicity is key.
Crashing when trying to switch the restaurant I’m ordering from, consistently.
App crashes every time I open it. iPhone X
Bug filled app 1/5
The app is just all around buggy. I can’t see my messages to see the latest offer for my rewards tier and I can’t click on the location icon at the bottom of the app without it crashing. When I am able to see current messages they are weeks past as they never load. Such a bad version of the app. Please fix this stuff.
App needs major work 1/5
For a while now, the app has barely worked. It’s very moody. Recently, I can’t even get into the app because it crashed before it even loads. Earlier, it did load, but had signed me out of my account. I’m pretty sure I have 3 different accounts because when I try to sign in with my Facebook account, it doesn’t recognize that I had already had an account and makes me a new account and all of my points are gone. Please fix this. I love qdoba, but would rather spend my money elsewhere to maintain my rewards.
Crashes Everytime you try to change store location. 1/5
App has been relatively reliable but with ios 12 it will not let you load the list of stores without the entire app crashing.
Great! .....if you can log in 1/5
I used this app once. It was amazing! Then the next time I went I had to log in. Okay, typetypetype—what do you mean that isn’t it? I know for a fact that’s it. Maybe capital? No? But I know it’s this!! Reset password, okay, got it! Let’s log in. What?! But I just reset it to this! Maybe I typed too fast....type.....type....type. I know it’s right! WHAT DO YOU MEAN ITS NOT?!!!
Basically, don’t bother with this app unless you want to raise your blood pressure. The food is delicious, though. Five stars for the food and staff. Only 1 for the app.
Wont let me log in 1/5
By User of chase
Had to create an account online. Still can’t log in on the app due to an internal server error with qdoba
I downloaded the app 1 day ago and every time I open it, it crashes. Not sure how to rate at this point since I haven’t used the app- gave a 3 star with high hopes
Needs iOS 12 update badly 1/5
App crashes every time I use the map feature which also logs me out instantly. I’ll wait for a new update before I use it again.
App issue 1/5
The app keeps crashing. All my software is updated so no issue on my end 🤬