I love it 5/5
Love the invoices!
I can’t look at invoices? 1/5
The app is ok. I have basic access to customers and their address and number. But when I go into a customer and try to look for an invoice it isn’t there. It’s nowhere to be found?! Extremely frustrating!
By Royce Diamond
Work, document, review with my custom needs, deliver receipts to my customers in one transaction and get back to work with my mind clear to work for a reasonably affordable rate.
Amazing customer service 5/5
I have needed assistance twice this last month in redesigning my invoices. Both the agents that helped me truly seemed more like friends then a rep. Both were very knowledgeable, patient and extremely helpful. Now I am actually enjoying my QuickBooks instead of grumbling every time I use it.
Happy customer, Karen Velasquez, Owner of See Through Services
Horrible Accounting Program 1/5
Barely an accounting program.
One would think QB would create an online version mirroring their desktop software. Navigating the online software is a headache, let alone using it for basic accounting purposes.
Of course QB ever improving their software is as likely to happen as me winning the lottery.
How can I easily find the last price charged to the customer on a specific item?
@ almost impossible 5/5
Shouldn’t have bought a windows phone! Definitely not an android either! Lol! Complain complain! Apple products for life here!
Hated to give them low rating 1/5
By anther broken heart
Was scammed by an Indian company 4 years ago and QuickBooks didn’t reimburse me so I must give them 1 star until I’m made right.
Amazing app 5/5
Great Program 5/5
QuickBooks Online has become the way we operate our business. It went from being an accounting system to doing work orders, job tracking and everything in between.
What’s going on? 2/5
I’m paying almost $11/month for an app that “can’t update payment information right now.” This has been going on for weeks. I can’t even send current invoices. Pointless to have at this time.
NO Bill? 1/5
Come on, we can do all things with expense and nothing with bills? Bills are the big part of our business expenses from our vendors. They are not even added to the total expense on the summary dashboard, how can we really tell how our business is doing when a big chunk of cost not appearing? Please include the ability to enter/view/edit bills ASAP.
Online is the best way to go 5/5
By Lol trolling
Making my busy life easier one click at a time
App needs work. 1/5
By Wyatt Parke
Quick Books does not see the main product of its service as the app. Because of this, I believe they are not putting enough work into it. Every time I open The app, it is frozen. I have to refresh the app to get it to run. I am not able to enter credit card return transactions on the app. I have to do that on the computer. I have spent hours putting together an estimate just for Quick Books to give me an error saying they’re going to delete all of my data. I then have to copy all of my data to screenshots and then re-enter the entire estimate. This is probably cost me 20 man hours in the time that I have been on QuickBooks. Do more work.
sSSloooow So very slow 2/5
Latest update takes forever to load splash screen about 8 seconds then Face ID happens fast then loading data: no problems. Just takes for ever on the front side to get going.
Automatic downloads have been taken away, you now have to go through the print page to save as pdf, then name the file and save from there. Where as it used to automatically save and download with its own name. This app is getting worse.
Not reliable on weekends or holidays 3/5
Times when I have to work on weekends or holidays I have the most issues logging in and being able to invoice customers. There is also times when I can’t login during the week, I’m guessing due to QuickBooks working on servers! Wish I could install as a program on my tablet instead of a app or still be able to use offline to print an invoice and receipt
Adding products to invoices 2/5
Very time consuming to write any invoice on the iphone. Each item must be added individually unlike on the Ipad app you can multi-select items in the product search.
Perfect for running small businesses, But..... 3/5
Everything you need to run a small business...but $35 is way to expensive, shouldn't cost more than $25! I’m very happy with the software and with a few dedicated hours I learned how to use it inside and out. Recently I’ve been having a lot of trouble signing in using my iPad App, keeps giving me that stupid Error 503. Forget using QB Online on an iPad through Safari, does not work, you need a mouse. Frustrating. I initially gave QB Online 4 stars and not 5 because it is overpriced. Within the last few weeks (March/April 2018) I’ve incurred multiple situations where I almost smashed my $2000 iPad because of QB’s incompetence and their inability to let customers sign in to their App. Now it’s 3 stars because what is the point of trusting a software with managing something I have literally spent my entire life creating in order to provide my family and earn a living. We pay (in my opinion) a lot of money for this software. To be honest, I’m not sure where my business would be w/out QB...but when I need to view an invoice on the fly because a customer is standing in front of me looking for answers and I’m standing there looking like a complete idiot because QB App won’t let me sign in to my account giving me this stupid error 503 bS...I’ve begun searching for another software i can trust to work when I need it to.
Ability to do transfers 4/5
Good app just wish I could do transfers between my bank accounts the same as the online version.
Please add photo ability 4/5
By Gayle Lawrence
Please add the ability to upload photos to products and services! You have no idea how much that would simplify my life for me. Please! Other than that BIG issue (for me) I'm pretty happy with the way the app works - does all I need it to, except above mentioned issue.
So Good! 5/5
QuickBooks on my phone is awesome. It’s terribly easy to see old invoices for payment rates and amounts and to get signatures when delivering our wine.
Great but hate that email addresses don’t self populate.
Good for invoices 5/5
The mobile app doesn’t have all options from the desktop app. And it’s something that makes sense... I mostly use the mobile app to check on invoices status. Also the alerts ... it sent notification when an invoice is paid, and some basic information as well.
App Shortcomings 1/5
If you are a business owner or manager and having ready access to view/pay taxes and entering a Bill is important to you, this app is worthless as you can’t do that. I was hoping to ditch my laptop for travel and just take my iPad Pro with keyboard, but, this is not viable, at least for me. And if you think you can bypass the app for these things and open up QBO via web browser and work with that, fuggedaboudit, doesn’t render or work properly.
By Ihangtvsdotcom Alabama
Three years using QBO. Very dissatisfied. 1/5
Bugs and more bugs. Slow and clunky functionality. Bait and switch pricing. No way to communicate effectively with QBO as they are pro forma all about feedback and customer service however the poor souls tasked with providing it have no two way communication with the people who actually code this bug ridden system. I am actively looking for other solutions that provide iPad and iPhone data entry.
Update 2/4/2017. Nothing significant has changed. It's very frustrating. I'm really hoping someone else will enter this market with a compatible product.
Update 3/30/2017. Still ridiculous bugs. On home screen every time I open the app I see an error message that says my system has a $10k plus error that needs attention. This has been a bug for almost one year with no fix promised or date to expect any further progress.
Charlies Compost 5/5
Worse update ever 1/5
Finally you eat our petition to add calculator to the invoice keyboard and removed on this update? App freezes a lot
Se debería permitir las copias y cambios ke se deseen realizar y llegar alli a los cambios mas facilmente. Gracias
Progressive payments 5/5
Love the accessibility and simpleness of creating invoices. Would love to see progressive invoicing added to QuickBooks online
Has potential. But, not for first time users 2/5
Wanted to sell something to a guy who doesn't use PayPal.
Buyer suggests getting the desktop version.
Monthly service 3/5
Forced to use a monthly service that is WAY overpriced for my usage and needs
By The Bravo's
I can’t believe it has taken me this long to become this organized with in my business. Being able to scan my receipt and toss it in the trash feels amazing. No more consuls full of old receipts.
Not Functioning 1/5
Does not function as expected. Vendors do not show any activity...
Love the versatility 5/5
I love the fact that the system can be accessed by my employees that have clearance from any of their devices.
Works for me 4/5
By Seattle Nick
Helps me keep track of our finances while I’m unable to use my laptop. I’m not expecting the same functionality as online thru web browser
Hate QB 1/5
By Hate QB
DO NOT use QuickBooks ACH payments by sending your customer invoices. They only use STRIPE Via QB on your bank statements and then customers can dispute it as it does not say your business name and they will take the money within 2 days yet it take a week for it to ever been deposited when they take a payment from the customer. They will then charge you $10.00 per transaction as a charge back. I have used QuickBooks for 19 years and have switched to another accounting software because of them being unprofessional. Was on the phone with them last week for an hour and twenty minutes. On the phone with them again today which currently at one hour and forty five minutes as I am typing this.
The mobile app is almost unusable 1/5
I have been a QBO user for more than a decade.
It’s very obvious to the world that Intuit has little or no care about being conscientious about their mobile apps.
Normal every day tasks such as creating a Recurring Transaction are simply missing altogether.
As a multibillion dollar company, and totally neglecting customers with zero tech support nights or weekends, tells the entire story of corporate distain for clients they carry.
It really is time to support start up accounting systems, that will cater to the real world needs of their clients.
The axiom of large corporations being totally dysfunctional is so true in the case of Intuit.
QBks App -> Less Than Half A Loaf 2/5
Having used QBks for 24 years in one guise or another, I have long since grudgingly accepted their inadequate technology chops. Be that as it may, I must let them (and you, dear reader) know that the iPad version is a HUGE frustration. In most regards the 12” iPad Pro that I use is the best. Most advanced technology I’ve ever been pleased to use. However, tech laggards like Intuit make it a trial. Anybody know how to cut a check from the iPad version? PLEASE tell me! Yeah. I didn’t think so.
OK, how about putting in a bill? No? These are BOOKKEEPING items, guys! I understand they have as much to do with accounting as data entry has to do with data analysis. Yeah, these tasks are peripheral but ESSENTIAL. Seemingly IMPOSSIBLE with QkBks for iPad.
How in the name of all that’s Holy can ANYone claim that this PoS (no, not Point Of Sale) allow small business management?!?
JEEZum, Intuit!!! Splash out some of that Monopoly Money for some up-to-speed programming talent! And this time do it in the US of A, where there’s a fair chance the tech staff will understand what you tell them to do. Please and Thank You. By ALL means, give me a reason to update this review with a higher number!!!
Site crashes more than a drunk 15 year old 1/5
By Driller join
I am really disappointed in it!!!
I try to do my accounting before the day starts and between 5 and 7 am I lost all that I put in about nine times this morning alone.
The customer support for the most part does not understand the American language!!!!
I wish I never changed software☹️
I had a QB version about five years ago that I wish they would go back to.
This version is slow crashes all the time and worse of all it's hard to navigate on a Mobil device.
Don't get it if you like to keep calm. It will defiantly raise your blood pressure.
Needs mobile purchase order creation. 5/5
Needs to have option to write PO’s on the go.
Love it 5/5
Makes everything easy 5/5
By Lanyard guy
I would go back to working for a company if I didn’t have QuickBooks!
Loving it 5/5
By DS Project Management
I have never done reviews but I started my own business 6 months ago and having access like what is given to do invoices and billing is awesome
iPad App 4/5
By Happy Hairdesser
Please update your App to be more like the desktop version...I can not track inventory received through the iPad app I purchased and iPad Pro hoping to do away with my laptop and so far its been seamless, except for this App not being able to track inventory received. I hope your developers can figure this out before my 8 year old laptop crashes!
Very Disappointed with Service and Customer Service 1/5
By Big shot caller
Unbelievably disappointed in the service thus far. I’ve used Freshbooks for my other business for 5 years and have never had the level of issues that I’ve had thus far in 90 days.
I keep getting bombarded with YouTube ads. Even though I’m a paying user they are still targeting me and perpetuating a negative experience and wasting ad dollars.
They flagged an invoice to check we had the revenue to pay it if it was fraudulent. Never had this happen before but when I get a call from Corporate the number they called me on and told me to call back fails, the dial by number directory fails and then when I call Intuit they take 45 minutes to get me through 4 departments to tell me there is “no reason it got flagged and nothing you can do to stop this from happening in the future”
I’m not able to post a payment that’s a check during all of this for another customer and extremely frustrated with them.
Server errors ALL THE TIME 2/5
Quickbooks online has been having consistent server errors that cause me to be unable to login. It started toward the end of January 2018 and it is now the very end of February and it is still not fixed. It is crumby timing as this is TAX SEASON and balancing my accounts is near impossible being I can not login half of the time do to a
“Quickbooks Server not responding, please try again later” message 😕 And some may say
“Well if the app isn’t working try the computer..”
Well I tried the computer also and that has the same message. 👎🏼
Fix your junk 🤕 because it is broken.
Could be better 1/5
Still no auto save. It’s 2018 folks, time to wake up.
Does not perform the same on my phone/tablet as my desktop. I.e automated emails on my desktop autofill my clients name, my phone does not. On my desktop I can switch the order of items on my invoices and estimates, on my phone I cannot. The simple editing features are extremely important on a device that smaller than my hand.
Convenient but you pay for it 3/5
This app is really handy but they jack the prices up on you once you’ve gone through all the hassle of inputting your info. They know you won’t probably mess with changing programs once you’ve wasted all that time and energy. It is nice to use, however.