New to QuickBooks 5/5
I decided to switch my established business from Square to QuickBooks and so far I have no complaints. It’s fairly easy to use. The only thing I’m currently waiting on is for my transactions to clear and be deposited which takes about a week since I’m new. Should be a breeze after that.
Quickbooks online not working 1/5
By O Melendi
I paid my subscription thru iTunes, got charged but haven’t been able to use it.... It keep giving me a message to subscribe which I already did. Contacted apple, iTunes, and intuit quickbooks and haven gotten anywhere... Frustrating!!!
This app does not function properly on ios13 1/5
I cannot view any customer files. I can search for them, but the app will not let me click on a customer to edit invoices.
Pretty basic and useless 2/5
Can't do a lot of things. It's very very basic , pretty much a basic overview of your account.
You can’t do anything even as detailed as seeing the transactions in a PL report. It’s only broad overview stuff and entering new transactions. Can’t even switch cash vs accrual.
Severely limited and cannot work in a pinch when you can’t use an actual computer.
Keeps crashing 1/5
Every time I try to upload a receipt from my phone, it crashes when I press save & doesn’t save at all. I’ve tried closing the app & trying again, but it does it every time, so basically I can’t take a picture of any receipt & upload it.
Update: I still can’t upload a receipt unless I take a picture of it elsewhere & upload vs taking a picture of it on the app.
Really wish it was HIPAA compliant 3/5
I have a healthcare related company. My Billing process would be a lot easier and faster if I could send invoices through my secure network or if QBO was HIPAA compliant.
No Mileage Tracking 1/5
By Already Taken 45.2
False advertising. The mileage tracking screen shot is from the self employed app, not the small business app
There are alot of bugs in the app. I am about to go back to square. The app keep giving alot of errors.
Almost ready to priced out with latest price hike. 1/5
You keep raising the monthly rate. Pretty soon you’ll reach the point where you’re no longer a benefit for your customers. How many customers do you have? If we go with the minimum rate you now impose, and assume 1 million customers that’s a minimum monthly income of 25 million/month. I don’t think the minor improvements that you’ve made justify the increase.
Purchased but won’t work. 1/5
I can not contact customer service to save my life!! I purchased this after my trial but it won’t acknowledge that I have. Very upset and frustrated!!!
Stopped working 1/5
I used to get nice p&l reports on my dashboard. All those reports disappeared after latest iPhonr update.
Drafting Estimates 2/5
When drafting estimates, system should auto save as many times hours of work is erased if you don’t constantly save before stepping away. In addition when you click the description box there should be an undo button in case it grabs all the text and it gets erased by pressing any button in accident. Two very simple and logical things.
Works great 5/5
By Crazy Beard
Enjoying quickbooks online makes looking at invoices while out of the office really easy. Great features
Probably should have rated it 5 as I’m not completely up to speed on all functionality.... issues note reconciling accounts and getting the input in the correct bucket and data transfer from desktop not a crisp as it should be.
Love the app, but price is too high 2/5
I love the app, but when will the price increases stop. As soon as I have time to research other programs I will cancel my subscription. $40 per month is too much to just invoice customers and reconcile my bank statement.
Wasn’t ever a fan of desktop, but QBO rocks 5/5
Being able to work from phone, ipad, or computer is so nice.
Problem with QuickBooks 5/5
By steve sears
I am having a problem putting my logo as the letterhead on an invoice
Don’t waste your time 2/5
The developer is very slow to fix bugs and non responsive when a complaint or ticket is generated. The tax rates are a total mess in the app. There is very little control over adding new or editing existing rates generated by qb while using the online version. Any time I use an apple product I have the same issue.
Why tho? 1/5
By Lose the in app purchases
Quick question what about quick magazine?
Can’t do the most basic things 1/5
I have been a QB online user for a number of years. However using the app on my iPad, I find it extremely frustrating as it appears they put very little effort into the app versus the online desktop version. If you think about it, what are the two most basic things you need to do in QuickBooks? Seeing what invoices are due to you from customers and what invoices you owe vendors. Both of these you cannot do in the QB online app. When I called, they asked for my account number and you cannot even find that in the app. Ultimately they advised me to not use the app and to login through Safari.
My company has grown with quickbooks 5/5
I logged in my first invoice in quickbooks the summer of 2001 when I started my first business. Over the years, I have not used any other software other than.
I am happy with Quickbooks online, I have 3 corporations and my personal account, I am saving a lot of time because before it was a desktop and I needed to open a company in my Mac.
Now wherever I go I can use it for everything.
This app is a business saver!!! 4/5
This is a must app for every business!
Ipad integration has gotten much worse 1/5
There seems to be no way to run a detailed report. The Help section is worse-less. I’ve used QB for 20 years and it seems less trouble to learn another app than to continue. Why remove functionality that used to be there?
Still can’t enter dates 1/5
The developer suggested reinstalling the app and updating iOS. No effect. Only today’s date in recorded for deposits no matter what date is selected. It’s been like this for months.
Also, the developer stated that data can be backed up in Windows 10 by using the outdated Internet Explorer. You can’t. Windows 10 won’t allow the installation of the Active X control that QuickBooks requires during the backup process. In their own forums they admit that you need to use a Windows 7 (or XP) computer. Luckily I have one. If you don’t then you can forget about ever backing up your data.
Ran into unsupported transactions within 1 minute. 2/5
The app is difficult to navigate, bloated and slow, using a ton of wireless data.
The app would be much better as multiple single-function apps. I mean, do I really need to log in to QB to snap a pic of a receipt and submit it for later? Typical QuickBooks bad experience.
I am self employed, I find QuickBooks is easy to use as my business is extremely simple. I do have an issue with the annual cost. I think that you should have different rates for individuals like myself who only use it a few times a week.
By One Stop Specimen Collections
Quickbooks is very convenient for my small business. I should have had this a long time ago.
Worst user experience, terrible app and product 1/5
I’ve spent the last four hours attempting to use what should be easily configurable software, or at least is billed that, and this is absolute rubbish. There’s no way to modify a beginning balance contrary to what the “help” says, there’s no way to separate expense categories beyond the few default ones, and I am shocked that software that is this widely used is such a terrible user experience. Both the web access and the iPad app are kludgy. Don’t do it.
Debbie Dur 5/5
Best Decision I’ve made for my Business
Update: developer says “. When it comes to recording discounts in the mobile app, we've got you covered. If you add a discount to your invoice and then select the tax rate, QuickBooks will automatically apply the sales tax after the discount. However, if you tap the discount again, there should now be a "Sales Tax Before Discount" box. Simply check or uncheck that box to get your taxes to apply properly. “ this is NOT how the mobile app works. There is no option to change the order of the discount. Maybe this is related to the bug in sales tax on the mobile app (as in its wrong and can’t be changed, another material problem with the app). Terrible.
Why in the world would you apply the discount after sales tax? In the mobile app, you cannot toggle the order. Ridiculous.
Very powerful tool 4/5
The app is really nice and efficient. Will get even better when the ability to create a credit note is made available on both IOS and Android devices. I really don't understand why this must have feature has not been added yet. Thanks!
Needs to be QB Online, this app is something else entirely. 1/5
The iPad version of this program (and Android for that matter) really need to match - exactly match - the web version accessed through QuickBooks online in a web browser. The differences are notable, and the experience moving from one version to another is unpleasant. I can’t recommend the iPad version of this program.
Needs Sort Projects Function 1/5
This app needs a function to sort projects by priority or due date; just as I have requested I have a dozen times in QuickBooks online accountant. As far as I can tell this app would do me no good; it’s just something to look at, not actually do any work in. Which would be fine for me.
But it would be nice, on the fly, to be able to see what work is needed to be done by my staff, and, to see it as it’s due, not just a list of the projects by Customer. That’s not beneficial at all.
Impossible to print packing slip from app? 3/5
I would give Quickbooks a 5 if it wasn’t so dang hard to print a packing slip from my phone either through the app or quickbooks online. Ugh.
Latest update issue 1/5
The latest update does not allow you to create a sales receipt, estimate, invoice, etc., from the customer, you need to go to the home screen to work around it. This is better than the last time this happened (within the last several months) at which point there was no work around. At least we can process cards for now...
Good app and service 5/5
By Frye Lock
After the last update, I can’t create an invoice after I add a customer. It crashes every time on my iPad. It still works on my phone. Please fix this issue.
Better than any accounting software out there! 5/5
I love this software, it has helped me and my business thrive! I couldn’t tell you how much money it has saved me! These bad reviews are from people that are not willing to learn how to use the software. I have contacted customer support and they are nothing but helpful. Keep in mind they are NOT YOUR ACCOUNTANT! They are tech support, if you need help with reconciliation or journal entries just ask them about QB Live bookkeeping! Yes it costs a little money, but much less than an accountant. How important is your business to you? I fully recommend Quickbooks Online to anybody needing to keep track of their books in a user friendly software with the best customer tech support out there! Thank you to the wonderful customer support team at Intuit QuickBooks Online!
The app 5/5
My husband and I decided to start a new business, we shopped around for good companies to write estimates, invoices, keep track of what’s coming in and out of our accounts etc. we have found this system super easy to understand and we both caught on very quickly. The phone app is even better! Since we do a lot of our estimates in the car it’s easier for me to just pull out my phone on spot and give homeowners an estimate as quickly as possible. Very easy to learn your way around!
If you enjoy torture... 1/5
Nothing ever just functions smoothly. I attribute half of my gray hairs and 15 points on my blood pressure to this program that almost works. Oh, wait, there’s new information, save and lose your work.... again!
Poor sales tax function 1/5
By chem 2017
I have been using this app almost 20 months now. I like almost all abilities, except for the sales tax portion. When making an invoice one must click on the tax bar near the bottom of the page, a menu appears and you can select the tax district that you are currently doing business in. Problem is the same district is listed several times causing real problems when the time comes to print a report and submit payment to the state. I have called the tech line several times and wasted many days trying to correct. There is no actual human or team that will assist with app problems. You can get help for online versions for you PC but not a tablet. Stay Away
QB will not back this product!
Receipt capture used to be great - now useless 1/5
The receipt capture used to be one of the most beneficial things about the QB mobile app, but with an update a while ago, it doesn’t work at all anymore. Takes 3 times as long because you have to manually crop the images where as it used to pick up and recognize the receipt against the contrasting surface it was on and automatically and effectively crop it to just capture the receipt itself. I really wish they’d fix this feature so it worked well again!!
Great App but.... 5/5
I love QB, I’m a small business owner and have been using it faithfully since 2016. My one beef is that I cannot send invoice reminders or share invoice links from the iPhone app, I have to send from my laptop. This is not a major inconvenience but when I’m at the airport or on the go, it is extremely tedious. Please make an update to allow users to send invoice reminders and share invoice links via smartphones!!!!
One note: it does give the option to send a reminder on my phone but once you click on it the next screen shows up as sending the invoice regular. It’s a glitch.
Good by minor issues 4/5
Works good in keeping up to date with customers and collections of money. Sometimes has issues trying to log in.
I’m a young entrepreneur. No degrees and some college classes in my background. When I say that this app is easy and straightforward forward, helps me run my business, and does most of the work. Easy is an understatement. If accounting is your barrier in your buisness look no harder cause qb is the answer.
Terrible app 1/5
By Single Shot
Half the time I can not download my banking info, I can not do invoices. It’s junk for what you have to pay for it. I’m finding something new.
By Coool Game Is In It.
Man it tells me it’s not supported even tho it updates keep saying the same message
QBOA is great 5/5
By 101 CS on the go
QuickBooks Online has saved me approximately 8 hours a month in working with clients. I was loyal to QuickBooks Desktop. Switching was the best thing I could have ever done.
Worth It! 5/5
By Jacob Vashc
I got the 10$/month plan and it is totally worth it! You can connect your bank and organize all your expenses. View reports and detailed graphs! Even plan future investments!
It’s handy on iOS mobile (IPhone 8). And IMac.