App not working 4/5
Not sure what has changed, but the app is not working properly, on all my devices. It only part way loads every time I try to use it. There is absolutely no way I can order on line with the app not functioning. Please fix it!!!
Canceled my order and still haven’t gotten my money back 1/5
Terrible app, I tried to buy 425 dollar camera and they canceled my order and I still haven’t gotten my money back
Search does not work on my iPhone.
Checking out process is very glitchy 2/5
By Party animal !!!!
I tried to check out using PayPal and it kept glitching so I tried to pay using my card and it was automatically trying to set me up on 5 single payments when I selected one payment. I just want to purchase the dang thing! Lol
To many issues 1/5
I’ve tried ordering items from QVC and HSN(owned by same people) multiple times now and every time there seems to be a issue with something. I tried ordering a phone from QVC this past Friday as a surprise bc he keeps complaining about the phone he has now, I ordered it and everything was fine till the next day they canceled it bc my billing address on my debit card is different then the mailing address. It just seems like one thing after another.
Doesn’t work on my iPhone 11 1/5
It won’t launch stating that I don’t have an internet connection. Uhhh...yeah...I’m connected to the internet.
App is down 1/5
For the last week the app has not been loading properly. Don’t know what’s going on. Please fix!
QVC App Not working on iPhone 1/5
As of today my QVC app says No Internet Connection and won’t open, even though I am using cellular data and didn’t have a problem yesterday. I clicked on App Support and got a blank screen. What is going on and how do I fix this?
Always says “No recent orders” 2/5
Every time I go into this app to check on an order it always says there are no recent orders. This is not true. If I check them on line it has no problem finding them, but for some reason on the app it never finds any orders.
Needs fixing 2/5
Every time I try to write a review thru the app, the app shuts down. And if I try to write a review on the website, half the time there’s a glitch and I’m made to redo the entire review.....I’m beginning to think this is being purposely done. It shouldn’t be so hard and time consuming to write a simple review. Fix the issues.
Order Status Unavailable 1/5
By Midwest Educator
For over a year this feature hasn’t worked on IPhone 7 even with app updates. Called & wrote emails. Nothing fixed. App is also either slow to open all features or doesn’t open features at all. Very disappointed and frustrated.
Antiquated and buggy 1/5
I never get an order confirmation, much less notification that the order has shipped. Neither the app nor website keeps you logged in. After all these years and the billions of dollars QVC has made pawning overstock and rejects on gullible consumers, you'd think they’d have competent software developers.
Problem with App 3/5
I can no longer see anything under the “Garment Measurements” link. I just get a blank screen. All other links seem to work except this one. Would give 5 stars otherwise.
BAD APP! 5/5
I’ve dumped and reloaded this app, soft & hard rebooted my iPhone—all to no avail! I no longer get QVC on my tv so I have to rely on my iPhone to watch QVC but now I can’t do that!!!!! QVC you are losing a customer and I believe there are many others like me. There are many things I’d like to search for and buy but I can’t. Too bad because Covid has me captive!😡
It doesn’t work!!!!!! It doesn’t let me search for anything!!!!!
Chris pryme 5/5
Chris do u still have the apple sliced and corer
Piece of Junk 1/5
This app is loaded with bugs which appeared about 2 months ago. Sometimes it tells me that I’m not connected to the Internet or that I’m in airplane mode. Neither is true. The Q has lost a lot of sales from me. After more than two decades I’m about to quite the Q altogether
Not working 1/5
Normally I love the App, I’ve done all my shopping from my iPhone but the past few weeks it hasn’t worked. Keeps telling me I have no interest connection when I do. I’ve deleted the App and reinstalled it, still not working. My iOS recently updated 13.6, could that be why it’s no longer working? Please fix this as I know it’s not my phone!
Unable to use 1/5
Continuously says that there is no one internet connection on iPhone. Hasn’t worked right in weeks. Works ok on iPad but not on iPhone 11. Why?
I’ve had it with this Ap! 1/5
By None too happy cook
For two days now I’ve not been able to log in because I get the message “Access Denied” and something to the effect that it’s not available on this server. It was working fine until now. Between slow shipping even for the pandemic and this, I’m considering canceling my QVC membership.
Stopped working 1/5
Since the last update, the app has stopped working. Tried to log-in to see my order status, and it states access denied.
Cannot log into the app... 1/5
By Train *
Why can’t I login to the app now? It says I do not have permission?
Update broke app 1/5
This last update broke the app. When I try to sign in to view orders through the account or orders link, it says access denied. So I deleted the app and downloaded again. Sometimes now I can log in through the account link, sometimes I get the same message. I still can’t sign in through the orders link. I can access the account through the website though.
No Access to App account 2/5
Having issues now with logging into my order status on the app had locked in my password but now even after reseting it, it will not accept it,stating that my access is denied do not know what I going on with QVC now nothing is the same as before no good customer service
APP CRASHES!!!!! 1/5
By Dot M
Cannot get into app!!!!
Cannot login on app but can login on website!!!
Good app 4/5
You can definitely find a good sell on qvc whether it’s shoes, make up or holiday decorations. The fact that I can make payments on designer items makes it even better. I like that Qvc is always trying to improve their customer experience and for that I really hope someone reads my review. The app has crashed several times on my phone therefore I have to use my laptop if I want to leave a review. Sometimes the app has crashed at random. Please fix🙏🏼
I really enjoy shopping through Qvc so I hope someone reads this and fixes the bugs. Overall aside from the app crashing on my phone I really enjoy my online experience and plan to make more purchases in the future.
App doesn’t like Hawaii Addresses 1/5
Tried to pay, and put my shipping address with 3 different addresses, through paypal and every time it tells me to please select a different address and remember that qvc will not ship outside us...Hawaii is the 50th state ):
My storyline 5/5
By Nenette and Oldy
During our quarantine for three months we’ve started our house organization and tidying. It’s just me and my hubby purging lots of stuffs and we’ve decided to order new items from QVC for ourselves and for the house what a gr8 accomplishment that we’ve never done b4. Thnx QVC for showing us all the functionality of all your products and most of all the affordability of payments specially during the furloughed seasons caused by this COVID-19. From the bottom of our hearts 💗💗 me and my husband would like to thank all of you @ QVC for keeping us company and making it enjoyable and entertaining. God Bless Y’all and More POWER to QVC.
Shipping times are very dishonest 1/5
Ordered a unicorn sprinkler for my daughters 1st birthday back in May. Now her birthday is a week away. Still not even a tracking number. Seems like every time I stray from Amazon it’s a mistake.
Worst company ever 1/5
Qvc is the worst company . Items never ship . Returns don’t get posted for months . Won’t answer the phones or answer emails . There’s not a word that describe how utterly terrible they are to deal with . Anyone that works there should be embarrassed.
Worst app ever! 1/5
Since I downloaded it and tried purchasing something from this app so I went to put my card information. At first it said it was wrong information and then blocked my account, then a lot of fraud started to happen with my card...like I almost lost 600 dollars from my card.
Ordering on line 1/5
By go to h****
Annoying. Let me put in street address but unable to put in city state !
On line shopping. Worked great first time.
I bought a Serra Mattress about 7 or 8 years ago. I have so enjoyed sleeping on it & my daughter loved it too! I had the best service I’ve ever gotten & I’ll never shop a store for one again! I have a bad back & I have been so comfortable ! It’s still in wonderful shape, my 2 cats fight over who gets to sleep with mama every night! Thanks QVC for helping me sleep so soundly!!! If there’s ever another good offer, I want to get my daughter one!
Dark Mode 3/5
Please creat a dark mode option. The app is very white and bright. I understand that the photos of the products need to be white but the rest of the UI could be dark.
Still forever waiting on orders -Don’t recommend 1/5
The App is Glitchy, I have never been able to use successfully!!!! Can’t get help on the phone. Don’t know where & if I will ever get my orders. This is by far one of the worst app experiences I’ve ever had. Someone is not answering the phones or monitoring the glitchy app. DON’T RECOMMEND
Search engine 2/5
Search engine is really slow
App shuts down other app 1/5
For the last 3 months, when I open the QVC app it closes down or mutes any other app I am listening to i.e., Pandora, podcasts, SiriusXM. I have provided feedback for 2 months, each time I’m told QVC will “look into it”. I’m a loyal customer for over 25 years and this is by far the most frustrating issue. I have an iPhone XR and all software is up to date including the last QVC update that did not fix it.
App Crashing - Write Review 4/5
The app is crashing for me when clicking on Write Review in order history screen. iPhone 11 Pro Max running iOS 13.4
Yellow Gal 5/5
By Yellow gal
This app is very convenient for shopping and reviewing items that were shown on air recently.
BUT, earlier this week I upgraded my iPhone from a 5 SE to XI (11). Now, for 3 days this app is not opening. It tries but the taps out.
What can I do?
Just stopped working 1/5
All of a sudden it just stopped working. Can’t get past the first page.
Good app 4/5
The app is a good app. It’s better on iphone tha ipad because I can zoom in on photos. I can’t on ipad for some reason.
Writing reviews has been an issue.
Proof reading shows only a few lines (2-4). This may be why a lot of reviews get cut off mid sentence. I am forced to go to a computer to do them so I do fewer. Maybe that is the intent.
Not sure if it’s the app or the fact I have a delayed item.
When I go to accounts or order status via this app, I see a message saying “sorry your item is delayed, which is nice, but then I get no functionality. I can’t see account details, can’t search items, they are just blank except for the message.I have to go to a web btowser to access that ingo.
Not a fan of the redesign. You seem to be hiding ‘on recently’ & the scroll wheel to pick a show is horrible. Lots of reloading every time you stop part way because there are too many shows to scroll through. The drop down list was way better.
Still haven’t fixed sign in issues. It doesn’t always bring up the fingerprint or cached password to sign in. I find going back & forth it usually gets it eventually.
And for some reason every time I try to purchase it wants my security code again. This doesn’t happen on my iPad or web browser (or the old version if this phone app)! I just end up not buying stuff if I’m not near one of those other methods.
The App 3/5
I’m not sure if it’s because my iPhone 6+ is an older model or it’s the app but my phone does not freeze when I use any other shopping app except this one! It’s really frustrating to look at merchandise and half way though viewing have the wheel of death appear and freeze everything. I shop QVC a lot but have been using my computer because if this app. I tried updating the app and shopping but it did not make a difference.
App won’t open 1/5
I just updated the QVC app and it won’t open. The only way for me to open it is to go to the App Store and open from there. 😡 What kind of “bug fix” is this ? It seems it has a bug. Please fix this.
App updates 1/5
Do not like the changes to “Items on Air”. Please return it to the way it was. It’s not as user friendly.
March 10, 2020- just got an update & now the app doesn’t work at all!!! It remains frozen on the first screen with the Q displayed. Please fix! I use your app multiple times every single day!!
Excelente y confiable aplicación⭐️⭐️⭐️⭐️⭐️ 5/5
Muy complacida con mis compras y los precios en esta aplicación. La recomiendo💯
QVC doesn’t seem to be working with voiceover terrible!!! 1/5
By Hungry girl subscriber
Speech off SSince the last update about 2 weeks ago, the app is not usable for those of us who are blind and use Voiceover with our Apple phones. When I open the app as far as I can tell there is just a blank screen and I can’t find a way to move on. Please fix the app and make it accessible to everyone again. Thank you!
Latest update is a disaster 1/5
I have the iOS app and it no longer works with VoiceOver function. completely blank screen.
Loved the QVC app until yesterday... 1/5
By VoiceOver Cutie
I Shopped daily using the QVC app until yesterday, when they updated the app. I have extremely low vision, and was able to have everything in the app read to me using the screen reader on the iPhone. Since the update the app has become completely unusable for me. Please fix this app so I can use it again,. Then I will be able to give it a #5 rating as I could before!