NO GUEST CHECKOUT 1/5
I have no time to login.
Unable to add items or check out 1/5
I was unable to add items to my order without having to quit the app between each item.
When it came time to check out, I was unable to purchase with Apple Pay and with a credit card.
Would be nice if… 2/5
It would be nice if I didn’t have to log back in to my account every couple weeks just to place an order. It would be even better if the app wouldn’t five me mixed messages when I go to reset my password.. I forget to load it into my saved passwords each time and then I forget the password. It tells me “ Password was not updated. Please make
sure you have not used a password that you
have used in the past.”, then right below that it says “Your password has been reset.”
Getting annoying, and app is up to date.
By Linebacker Jr.
App doesn’t work 1/5
Doesn’t work. Charges bank and downs check out or submit order
Apple Wallet support 4/5
Please add the option to add the caniac rewards card to Apple Wallet
Thank you 5/5
I love this place
Raising cane in hemet 5/5
Raising Cane is on of the best places to go eat.
I love the fact that the employees look so happy working there and the food it’s fresh and it’s the best chicken place around…….Love it.
Easy App, great! 5/5
By Vickery Home
Easy app to use!!
Great food 5/5
Great food fast service and like the app option.
Caniac Club rewards NA and won’t link 1/5
By MMA in St Louis
What a confusing mess this app is. Tried logging in, after confirming my username and password. Received error.
Called the 1-833HICANES and spoke with a nice lady who assisted. I was able to login via the app and and also desktop. She even issued a free box combo on my account for the trouble.
Fast forward a few hours and I tried to redeem the comp. No place in the app to redeem the reward and cannot login to my account with the previously validated username and password.
Why not integrate the order experience with the Caniac Club card properly and eliminate all these extra steps?!??!?!? Such a frustrating customer experience!!!
App doesn’t work 9/17/22 1/5
App does not let you sign on. Tried resetting password with same result. Unable to change password with provided password to reset. Unable to find location even though location is unable. iOS 16.0
You need reward points for regular customers
Impressive UI 5/5
By Oreo lamb
Most food apps are serviceable, but this has a lot of fixes to common problems I have with food applications. Well done.
DRIVE THROUGH APP ✨✨✨ 1/5
Allow drive through pick up when ordered through app!✨✨✨✨✨✨
Nice App 5/5
Very nice app easy to understand, navigate and order.
I love Raising Cane’s! I’m the #1 fan. Lets collab! 5/5
Love it period
It’s canes! 5/5
Great food, great app
Addd deals I’ll bet ecstatic
Great service 5/5
Great service thank you.
When placing a curbside pickup order, after keying in the color make and model of my car a disco ball pops up and spins endlessly.
Caniac card wont stay linked 1/5
Caniac card wont stay linked in the app and doesn’t log visits
Again trying to order in the app and it doesn’t work. I selected the location and the only thing the app will do is link to a maps application for directions. Once before after proudly installing it, the app didn’t show any evidence of working after I’d signed in. Now, after updating I’m still seeing problems. I favorited the intended location and it still refuses. iPhone XR generally handles everything else.
My son loves caniacs so I still go in spite of the failed app. I thought it might be nice to see if there is an advantage to the app. Apparently no!
Tried to place the order on app. Couldn’t pick a restaurant without geo tracking. Can’t enter a zip code to find a restaurant. No geo tracking for me. No thank you. App has no use for me and anyone else in the situation. Will be deleting the app.
Easy, awesome! And great food! 5/5
It’s self explanatory!!
Cannot login 1/5
Tried to login. It saidtoinouttge verification code they sent. It turned out I received the code via text more than 8 hrs later and can’t use it to login as it’s way to old! Gave up!
Sweet tea is good!
App not worth it 1/5
I got the app thinking I wouldn’t have to wait too long, instead I had to wait 30 after what the app told me when my food was ready. I’ll just walk in next time and order inside and not waste my time.
Awesome chicken!!! 5/5
Best service, best chicken fingers and amazing sauce. Staff is always friendly and responsive.
Can't even login anymore 1/5
By take my review junk app store
Even after resetting my password I still can't login to this app.
Bad bad bad bad 1/5
The food is good good good good but the app is bad bad bad bad bad bad bad bad horrible horrible horrible horrible terrible terrible terrible terrible
Works great when it does. 2/5
I’ve run into this issue where the app won’t let me log in with my account or now I’m having this issue where no locations nor previous orders pop up. Too many bugs.
Awesome every time 5/5
We love Canes and this one on Eldorado and Tollway is our “go to”! Great service and friendly smiles from everyone! And they are awesome at going the extra mile to serve the community!
The best! 5/5
I love the chicken, it’s so tender and my favorite is their French toast ❤️❤️❤️
Worst fast food app I’ve ever had to use 1/5
this is the most infuriatingly buggy app i’ve ever had to use. not only can you not use apple pay even though it’s listed as an option, and the order volume management is worthless, there is not even a way to report bugs. whoever built this should be embarrassed.
LUV CKN FNGRZ 5/5
By apple, remove this app
This is my favorite restaurant. Thank you for the fingers of my lifetime
Used to work, doesn’t seem to anymore 1/5
I have used the app to do mobile orders previously to help beat the drive thru line. I tried again today and was unable to place an order. I also tried the website. It could not find any restaurants around, even with full location services enabled and providing a zip code. Disappointing that the main feature wasn’t working
Works as intended 5/5
Finally an ordering app that just lets me order and doesn’t gunk me up with add on items and such, let’s me just order the chicken I want without a fuss!
Login and password reset doesn’t work 1/5
By Wlil C
Wouldn't let me sign in and password reset didn’t work, wasted 10 minutes
Get it together, Canes. 1/5
The app is broken. The website is broken. Cant login, can’t change my password, can’t create a new account, can’t even find my location nor place an order. As I can see with the previous reviews, this has been a problem for a while now. Is this seriously a billion-dollar corporation? GET YOURSELVES TOGETHER 😟
Food is good. App is garbage 1/5
By Crusty Socks
App rarely works. No point in even trying to download it and rack up the rewards because nothing works on the app
Location services lack 1/5
Since the last update I cannot order online at all. I even tried using the internet site.
Say No To Enhanced Security! 1/5
By Pilate Providence
Burned through 10 security security codes trying to get signed up and still won’t let me start my account. Now I’m stuck with an account I can’t use. DO NOT USED ENHANCED SECURITY!
Needs a new one 1/5
After the most recent update the app is completely uselsss I can’t order online at all, it’s not finding no locations or anything and the all is just not working the app needs an update ASAP
Build a new app 1/5
Can’t log in, can’t reset password, can’t find locations, can’t order, can’t contact support, can’t do anything. This app needs a complete overhaul.
Hello McFly! Earth to Cane’s!! 1/5
Was able to order fine previously, but after latest app update nothing but problems problems problems. Can’t log in, can’t reset password (shouldn’t need to), can’t see locations, can’t see order history, getting errors… hint: fire your app developer! If you fix, I will order again.
Gift cards 4/5
By zac yelper
Need to be able to just add gift cards though
App doesn’t work 1/5
Unable to order through app. Ordering online doesn’t seem to work as well.
Terrible app 1/5
By Jonfinn Garcia
Your app is dog water. It crashes all the time and won’t accept the verification code to sign in even after multiple correct attempts.