Awful app 1/5
By HorizonFanMan
Login doesn’t work. Can login to the website just fine. Won’t let me make a new login because it can apparently see I have an account already? Password reset does nothing. Apparently there are two different logins or something
me 5/5
By babydi k
y'all amazin fr
We love Raising Cane’s but… 3/5
By AMB0491
When ordering through the app, there was unfortunately no option for adding honey mustard to my order. Also, maybe implementing a “rewards” system someday would be wonderful! :)
Awesome Service 5/5
By ivyugo
Food taste really fresh and fast service even when the line is to the door. I’ve eaten in other states and it’s the same tasty flavor ❤️
Chick-fil-A - Who!?!?!? 5/5
By JROC68
Raisin Cain has the best chicken that I’ve EVER had; including Chick-fil-A. Chick-fil-A Y’all need to come down here and see how Raisin Cane is handling their business! The chicken is hot. The chicken is HOT and juicy! Definitely not cold or dry, great customer service, and great condiments, including the ice tea (sweet/unsweetened)
Waste of space 1/5
By coopber1
All of the restaurants say online ordering is unavailable. Waste!
Will not save or add gift card 1/5
By _gold
Having difficulty using gift card in ordering. It would not save and accept it. I could not complete my order. It keeps hanging. Sometimes it would say the my reg code has been used. But when i inquire balance it still has balance. The app is suppose to make ordering easier but it doesnt.
Can’t Access 1/5
By Psych_Dr
Never received verification text to access account.
Spartan Strong 5/5
By Devil Dog 517
Never Forgotten Arielle Diamond Anderson, Brian Fraser and Alexandria Verner.
Easy Ordwring 5/5
By fessar
Ordering through the app was super easy. We love the food and great price.
LOVE Cane’s 5/5
By Jayjaybæ
I just wish there was honey mustard in the app :(
😍 love this place 🤤 😋 yummy 5/5
By Andrea Svensson
I absolutely recommend ordering off their app. All you do is download the app or do what you want and walk in and it’s pretty much ready for you. It’s quick it’s easy it’s faster than going to the drive-through and or dining in. It’s fresh hot and oh so good!!!!! Yummy yummy yummy my baby in my belly gives lil kicks letting me know he’s happy with there food as well ☺️
App is difficult 3/5
By Carmac720
It’s totally usable, but the experience is not smooth. At all. Furthermore, I get signed out periodically, and it takes forever for the “reset password” email to come through because I can never remember my password
First Order on the app 5/5
By Drayw133
I breeze through it now to pickup food and ensure I get credit for canic club.
Not able to make an account 1/5
By SHARY-BEARY
I was able to register the Caniac Card but I cannot create an account this mobile app or on the website. It keeps giving me an error and saying that there is something wrong.
Constant hacks 3/5
By JainaMichelle96
I don’t know what it is about the delicious canes chicken, but someone is obsessed with hacking into my account, or at least attempting to. At least twice a week, I get an email saying I’m trying to reset my password. Now, I don’t have any payment info saved in the app thanks to it being hacked once and someone in California treating themselves to a meal. Other than constantly changing the password for security issues, the app is fine.
Does not work 1/5
By hhdbeodbsushsndidbd
No matter what I do an error always shows on the checkout screen
Can’t log in on the app but online I can 2/5
By jennyc091
Meh, it’s disappointing. I can’t log in on the app even though I can log in online. They also never gave me a birthday reward not even on the day of my birthday.
Worthless promotions 3/5
By DragonLost
I have two drink promotions right now and all menu items come with a drink(ordering piecemeal costs MORE than the combo which ALSO comes with a drink!)
Signing up to use the Caniac club was a royal pain.
Ordering is otherwise pleasant and simple if slightly overpriced. Really Good sauce
Spam marketing notifications 1/5
By Jonny57298364
Sends you random notifications about different things it’s advertising.
You sure this is the only way to reset my password? 1/5
By lizardlollies
Logged in to my email today and saw that I had almost 100 emails all sending me log-in request codes…that I didn’t request, all sent within the same two minutes. Like any safety-abiding app user, I immediately went to reset my password. I got all the way to “reset my password,” the magic button that would fix my security issues, and for some reason nothing happened. The button didn’t activate even after I ensured the passwords matched and I had the correct verification code. I tried again, closed out the app and reopened it, deleted the app and redownloaded, everything led to the same result. I opened the Cane’s website on my browser and discovered that the browser website doesn’t even have an account login, let alone a way to reset a password. I ended up closing my account entirely, as that seemed safer than letting my account fall into strange hands without being able to reset my password. Anyway, set up 2-factor authentication if you haven’t already.
Delicious. Scrumptious. 5/5
By gooshy gooshy my puthy
Yummy
Fake 1/5
By jkbanks87
My app has been hacked into for the second time this year. Quit using bots and fake ratings to boost your average app.
Absolute worst app ever 1/5
By MZENBLU
This is the worst app ever. Have to change my password every single time I log in, if it lets me log in at all. Online ordering works about 25% of the time. Don’t know how they stay in business.
Garbage app, they make you give SSN 1/5
By Sniffles85
the app is terrible and you have to login to order food which is moronic. They asked for my SSN
No rewards only online ordering 3/5
By Migster343434
I love Cane’s but since there is only online ordering and no rewards by using the app is pretty much useless to me. That’s why I am giving 3 stars
Special Request Section Needed 4/5
By Amber373
The app is great, I only wish there was a special request section for things like requesting extra sauce w/ your Mardi Gras doubloons or purchasing your promo items
Worst Food App I’ve Used 1/5
By MarkSessions
This is by far the worst restaurant app I have ever used. It’s glitchy, non-responsive and doesn’t even let me make an account after trying three seperate emails. I had to go on my MacBook to log into my account which made me not even want canes anymore. Do better.
The chicken… 1/5
By Watchuremployes
So i cam to canes’s this evening and ordered the 3 finger combo so on the last chicken tender I saw a black piece of straight hair going through my tender so I don’t recommend coming back to cane’s unless y’all check the person that’s making the batter for the tenders so please get with that person and tell them to put something over there heads so y’all don’t loose anymore customers god bless y’all and have a good night.
I can’t create an account 1/5
By txwillary
I’ve been trying to create an account to place an order, but the signup button doesn’t work.
Great experience 5/5
By 124Cantsendthia
Have been twice and the chicken is so moist and plump, love the sauce and toast is a nice touch. The staff remind me of Chik Fil A, polite, friendly and professional.
Great 5/5
By amfan12345
Worlds best chicken fingers. Worlds best app.
Customer-hostile restaurant chain 1/5
By Jim Lipsey
In the past week, Raising Canes had the two restaurants closest to me removed from all the food delivery apps.
Caniac Club cards won’t load 1/5
By Joseph
The add Caniac Club Card Button doesn’t work. I cannot get any rewards from my Caniac Club Card to appear in my Raising Cane’s app account.
I see them in the canes club online portal, but nothing appears in my account or in the barcode section.
The endless endless disco ball appears even when I’m on wifi, a different device, the web app vs. iPhone app, have full signal, uninstalled and re-installed, ensured I have the latest version, and restarted my device.
It says Clickin for chicken everywhere, but people don’t click on a phone. The rhyme sounds forced for the sake of rhyming not being a quality app or accurate to what the user does.
Can’t Log On 1/5
By TeachUSomething
Love the food but can’t log into the app. Keeps telling to enter passcode but that code never works.
Hate the 2 factor authentication & updates 1/5
By Andylover
It’s just chicken…having to constantly update the app and do the 2 factor authentication is annoying. I used the app to expedite my order. I usually get annoyed and go to chick-fil-a
Doesn’t work 1/5
By Kltk3
The App is garbage, couldn’t place an order with it. Chick Filet works like a dream. These guys need a better I.T team.
Glitchy app 1/5
By chickfan8219
The apple is glitchy and barely works half the time will not accept my Apple Pay or card makes it a Hassle to order
Canes is amazing 5/5
By lovescriptures
Always love their chicken and their service!!
Amazing 5/5
By Nixster32
Absolutely loved the easy account set up. Ordering was a breeze and the multiple payment methods offer everything available.
Tendies 5/5
By Tube Steaks
Tendies was heat… just like the app.
Buggg 5/5
By Marko2x
It won’t let me connect my Caniac club card
Hits the spot! 5/5
By BuddN365
Delicious, juicy chicken fingers! Flavorful garlic bread. Tasty coleslaw. Perfect crinkle fries. The BEST dipping sauce! Need I say more? Canes will not let you down.
Broken 1/5
By beardlyteddyy
This app is not working, it’s not letting me pay thru Apple Pay or even enter a new card information. Deleting app.
App Broken 1/5
By ItalnBattaln
Used this app for a while and it was great but the most recent update broke it. Can’t enter a new credit card to place an order
Food’s Great - App is fine 3/5
By SpaceIzThePlace
The app would be so much better if it just worked. Even though login issues appear to be fixed, it feels hit or miss whether it’ll work at my location and if they’ll actually have the order ready at the pickup time.
I’d love to use the app, but the restaurants have to enable that.
Great Update 5/5
By Ricky B31
The new version of this app looks and feels amazing. I love using this app to order my food. Great work team.
From my Home Town 5/5
By Rubee Texas
I drove one hour to come get some food here because I miss home in Texas!! This takes me back home for a meal!!!!! Thank You!!!!
App Constantly Crashes; No Rewards Recorder 1/5
By Sabrina-Lynn
Have spent hundreds of dollars at this establishment & have even use the linked Cane’s card and Reward points are still not showing up. App has yet to work and constantly crashes.
