It’s amazing how u could shop and get cash back. I just received my first check for the amount of $83.28.
Still have no idea how to get cash-back at restaurants 2/5
Very confusing app!
I love Rakuten 5/5
This is the best invention since time. Spending money and making money back at the same time. Ya can't beat it!
Not user friendly for returns or info 1/5
Could not get any help as purchase was through app but by Walmart. After receiving wrong item their was no track of my order so how do I return, get refund and/ or correct item?
This is so easy 5/5
I hardly realize when I am earning because it’s so easy. Then poof, a check comes in the mail!
Super Easy 5/5
By Spot mom
Just have to remember to actually GO THROUGH THE Rakuten App!!
i want shopular app back 1/5
This app is a scam full of fake promises and lack of follow through. Class actions exist already so do your diligence before signing up!
Love the app
Too long to get paid , you wait months 👎🏼 1/5
By Matt's Girl 4 life
You wait far too long to get paid , I’m not going to bother to refer any family or friends
Never received and cash back for my travel package 1/5
They told me to wait 3 months after my trip has been processed so i did, so after 3 months I reached out to them and they don’t seem to have any information, they are messaging back in forth to send them itinerary, I did but that is still not enough information, very disappointing! On small cash purchases you do receive cash back but on trips not worth a try, just waste on time!
Cash back check written incorrectly!!!! 1/5
I can’t cash my cash back/Rebate check
They used my Facebook name which includes my maiden name. The bank won’t cash it. And no one will get back to me or even try to resolve this!!!!! DO NOT RECOMMEND!!!!!
this is a fun way to save money
Great way to earn a few extra dollars 4/5
All in all, this is a fabulous app... I do the vast majority of my online shopping via Rakuten. I’m grateful for the extra dollars, especially since it is for buying something I would have bought anyway. I DO wish that more Amazon items were available for cash back, as well as more Walmart items. Especially the pet food, cat litter, etc. Also, is there any way to get cash back on my Amazon subscriptions? That would be phenomenal!!!
Otherwise, thanks so much!
Excellent App ! 5/5
By Caveat Emptor52
It pays to shop with Rakuten! Your going to shop anyways so why not get something back from Shopping at your favorite stores with Rakuten! I did and always get back Money by using their app! It’s nice when get send me a check nobody else does this like Rakuten does!
Quiero entender todo. 3/5
Tiene algo d información en español, pero debería de traducir toda para las personas que no sabemos leer, nos quedamos con algunas dudas
This site is a total scam!
So far so good! 5/5
So far so good, Rakuten!
Fake App 1/5
It’s been a few months. Haven’t gotten cash back on my qualifying purchases. Positive reviews are probably fake too. Don’t waste your time
Love this app 5/5
By Gabe Albonetti
I really like this app it’s a easy way to get money back and the costumer service is great!
Still needs work but can be useful 3/5
By So over this app!
Revised: I realized that my emails were getting responses. It does take work sometimes to get what you need but it is still a pretty useful app.
By convenient couponing
Not an inconvenience that this could be thought to have
Was so disappointed when they bought shopular and shut them down. I joined shopular because they had all newspaper fliers on one app. Made everything simple to look at one app instead of trying to navigate multiple websites or apps. Bring back this feature since you obliterated the essence of shopular.
By F~~~k Y''
Doesn’t work on my iPhone 1/5
I had zero problems with the app on my Samsung and now when I try to use it on my iPhone 11 it freezes every time. I used to love using the app and now it’s just super disappointing.
Easiest way to make money your going to shop anyway so why not get paid to do it
Love getting free money! 5/5
Basically I am shopping anyway and by just buying thru Rakuten I get bonuses and cash back and I love it!!
Not a good switch to Rakuten 1/5
I used to love shopping from Shopular Ebates and get all my cashbacks. When they made the switch to Rakuten, the app is hard to manage. I found it so complicated unlike before where you just choose and save your favorite shops, and you’ll see all the deals which gives convenience to us, shoppers. Now, it takes a while for it to load which consumes a lot of my time! To top it all, cashbacks are not working, too! Such a hot mess!
Keeps changing 1/5
My cashback and referrals keep changing. One day I’d be excited as my referral went through, next thing you know that referral is back to “pending, joined”.
Never received a check from rakuten 1/5
Everytime rakuten says they send me my check, it never reaches me. This is a scam app in my opinion! I have emailed them with no response.
Bad service 1/5
There is no one to speak with. When you try to chat, you just receive an automated reply. The cash back amounts are different then the amount listed in the accounts. The worst.
Only works half the time 2/5
I used to love this shopping app when it was Ebates and I never shopped without using the app but now that it transitioned to Rakuten the app is horrible. Whenever I shop online I always use PayPal as my method of payment and have never had any problems until the recent change. I log into a store, then choose PayPal as my method of payment, and then “Cannot connect to merchant” pops up so I log out of Rakuten, log back into my preferred store, choose PayPal as my method of payment and my purchase actually goes through but unfortunately it doesn’t go through Rakuten so no rewards back to me. I have noticed this happens every time Rakuten offers double cash back, my purchases never connect to the merchant. I am so tired of the frustration of logging in and shopping only to have to redo everything so my transactions can go through. I have decided to delete my Rakuten app and I’m now looking on the App Store for another savings/rewards app. I used to refer everyone I talked to but now I wouldn’t recommend this app due to the frustrations I have.
App Issue 2/5
I had been buying things using your phone app for a couple of years when I realized that it was not giving me credit for those purchases. Please fix the UX that goes from your app to another app. It is not giving me credit for the purchases.
Doesn’t work for me 1/5
I enter my credit card and whenever I try to link it to something it says oops... unable to link... bla bla Blah. I’ve tried deleting the card and entering it again to no avail. I’ll see how they respond.
No cash back 3/5
I have been trying since January 24 until now to get my cash back.
I have replied at least 10 times to their request and still have not received cash back for my 1-800 flowers.
I have wasted so much time doing this it doesn’t even seem worth it anymore.
I have been a big promoter of Ebates until now.
Terrible, Waste of time 1/5
Before it became Rakuten, EBates was awesome. Now this app messes up all the time and removed my cash back on numerous occasions. Don’t waste your time trying to earn cash back. They just take it away.
Horrible at giving the bigger rebates 1/5
This app would be great if they always made it easy to get ALL rebates, but they always make such a stink about the bigger rebates asking for receipts and making you wait for your rebate. They just told me I have to wait 45 DAYS to receive cash back for a $50+ order. Ridiculous. Make the app work better with another browser or just take it off the app permanently. Does not work 100% of the time.
Best way to earn free money 5/5
I have had this app since Amazon first started and would always forget to use it. But a few years ago I started to remember. Now I have it setup in a folder with my Amazon and other shopping apps so that I always have to see it to shop and I will always remember to use it. I consistently get $30 to $90 every quarter. Then I consider that my play money to buy things I probably would not want to spend my money on 😊 if you want to join let me know
Can’t get in contact with anyone 1/5
I haven’t received any of my money due to me. It’s over $200 and the contact button doesn’t have anywhere to contact anyone!!! It’s very disappointing and will not use rakuten again!
Where’s my Big Fat Check??? 1/5
It is stated in my account that the check has been mailed last 02/08/20 and yet we’re in 02/12/20 today, I messaged from the help section on the app twice. And yet I got no response. I hope you can fix this.
What a mess — it has screwed me for sure 1/5
If it was possible to register “0” stars, I would pick that. I used and loved Shopular for years. I opened it yesterday only to learn that Shopular has now moved to Rakuten, “please log in. We have transferred all your data to Rakuten.” So I try to log in, but it does not recognize my password stored in the cloud, so I must change my password but that is impossible. After spending 20” trying to prove I am not a robot, it says to check my email which never arrived. So another 20” proving my humanity and still no email to allow password change. So I get two other people to each spend 20” on my phone proving I am not a robot. Still no email. The “I am not a robot” test is a mess with disappearing pictures, grainy pictures that cannot be properly perceived (I have better than 20/20 vision in both eyes), and endlessly repeated photo scenarios. I had heard good things about Rakuten and was briefly optimistic, but, really? Why would Shopular move to an app that is ill prepared to receive once happy users??? And, on top of all that, the CONTACT US place to speak with help desk on the Rakuten app is either dead, or trying to send you back to the trouble shooting page when this is a much, much bigger problem, or is so overloaded with users needing help that they had to manually shut down. Looks like faulty design to me. I will not be surprised if once satisfied Rakuten customers start having unresolved problems. This app is such a mess that the developer will not even let you see all the ratings and reviews. Just think about that.
UPDATE: I received a CANNED response from the developer. Pretty useless. Cannot further lower my rating or I would. Standard “thank you for your feedback — we are making it better and better!” I will leave this app behind.
Uncooperative with large travel purchases 3/5
I can say that it is (mostly) a reliable app. A few dollars here and there adds up. My issues is with their lag and straight up non payment for larger purchases such as travel packages. I’ve let things go in the past but lately when I’m trying to get my cash back, they are unresponsive and unhelpful. In my opinion, they are avoiding the larger payouts. It adds up!
Orders never get reported 1/5
I use the app, get the confirmation emails stating “ nice shopping with you “ yet I never get cash back I always have to report it . Waste of time
Amazing...but not perfect 4/5
This is a great option for earning cash back for allowing companies to track purchasing habits. I love that it works seemlessly with chrome, but I wish it would work better with safari and store apps. If you any cash back from your phone you MUST go the the Rakuten app. One the computer, if you use chrome you can install an app that automatically alerts you of cash back options are available. That is what I would love to see with safari and participating store apps. Regardless though, I’d recommend rakuten to anyone.
Can’t be anything negative about an app that is free and gives you a percentage of what you already going to spend. I would love a couple of additional things but that is just greedy!
I love this app. I have made $2300 so far!
Crazy NOT to use Rakuten! 5/5
By Insane Not to Use!
You are literally throwing money out of the window every time you shop online if you don’t use the Rakuten App. Not only do you save tons of money with the automatic discounts, the cash back adds up really fast. So you are getting a “double” discount for your purchases.
One rating is in view of payment of purchases was not made for half of my purchases why was that I’m not understanding I made all those purchases on Rakuten but some for reason didn’t get paid for them why waste time to go Rakuten make purchases if are going pay me for them?
i like older shopular app.that was more user friendly.i dont like since they merge into rakutan.