I am the owner!! 1/5
Just bought a 2017 2500 ram. Truck’s awesome but this app is lame! Had the truck for over 3 months and app still won’t let me see maintenance records. Says I’m not the owner and gives me a number to call. I called they were no help and told me I have to call SiriusXM to register as an owner. Really!
Has potential 2/5
It crashes every time I try to schedule a service apt. Can’t pick (it’s blank) Time, date and service advisor name.
Great truck 5/5
Has become our go to vehicle for outings, sports, etc. dependable and safe
By La Ram Alterada
Love it only issue nowadays is suspension
I can’t even schedule a appointment does not let me submit a appointment , good app to know more about your vehicle.
New owner Hoblit Class 5/5
By Speedy Fun Buncher
This is a Great Dealership! They take care of their customers like Family. When I bought my van there was no pressure to buy! I hate when dealers pressure you 🤬 not at Hoblit. Thank you
This app has been fantastic so far
Too many recalls 3/5
I really like the appearance, finish, comfort, stability, and tow capacity of my 2014 Ram Cummins 3500 dually. However, I have never had a pickup with so many recalls and malfunction indicator light occurrences. Yes, the dealer has fixed most of them in a timely manner but some of these have occurred a long way from a dealer and have potentially been life threatening. I have actually felt I needed to change travel plans due to the risks involved with recall issues.
I downloaded the app and tried to register to use it, but i never get an email to finish registering. I have tried multiple times and no email.
TPMS Malfunction 4/5
TPMS in two separate tires have malfunctioned in the last 2 years.
Don’t tell me anything 2/5
Nothing comes up for my vehicle
Brian Samkowiak 5/5
By Brian Sam
I love my truck! I would only trade it for newer model....
No confirmation email 1/5
Trying to register the app but it won’t send me a confirmation email. If uninstalled it 3 times to no avail. Checked the proper email address was input.
Would rate a zero but it won’t let me
Gerald Sault 4/5
By jerry sault
The electronics in the Dash odometer. are slow to react
Missing information!! 1/5
I have a 6.7L Diesel 3500 and there is ZERO information on the diesel 3500. It only contains information on the gas engines. When I contacted the support department, they sent me the link on the website and have no clue what information is contained in their own app.
Truck is great 4/5
I like my new ram but this phone app leaves a lot to be desired. I logged in and it still thinks I have only 1 mile on my truck odometer?
I was hoping fo a bit more info. Also the manual does not even turn when I place my phone side ways?
To small a space to work with. It should give you a page by page view on the whole screen.
Ram Truck 5/5
First, and Wow what a beast. Love it, truly does out power Chevy and Ford. Most amazing ride too.
Customer service says it's a 3rd party app 3/5
I used the phone number for
The history of the vehicle because It was not showing my history and called the number given in the app to call and it's the FIAT only customer support (I know fiat owns all of them) the customer support associate then told me that this app that is published by Fca is a 3rd party app. Not sure if she was wrong or I am. Anyway that's really my only gripe. Other than that I like the app.
Not very intelligent 1/5
The app (for me) is almost useless. Because it asks for the VIN#, it should know everything about my truck - we have the 3.0 eco-diesel but, it provides me with a pdf copy of the manual for the 3.6 and hemi engines. Not useful. An intelligent app would know exactly whats installed (from the VIN) and provide specific info on any truck. Instead, its a PDF of the printed manual (wring manual in my case)
Handy app 5/5
Lists all the maintenance performed on my truck - together with corresponding dates and associated mileage. Furthermore, even has an easy to use manual. This app is a must have for all Ram owners.
Can’t register 1/5
App looks interesting but I can’t verify because I can never register. I give it an email address and it says it sent me an email but I never actually get an email to finish registration. Fix you app dudes.
Can’t register 1/5
Three times I have tried to register. Three times the app. said I would get an e-mail message about how to complete the registration process.
Three times I have not received anything.
Basically a useless app.
The idea of the app is good, however the constantly signing in is annoying. It sent me a notification that I have a recall, but It now won’t let me sign in even though I reset my password when my normal password wouldn’t work. I’m deleting it today.
Not Ram Tough 2/5
There is good info in this app. I used to find information about my truck that was not in the manual. However, it’s slow, unresponsive and I woke up this morning to find a notice that my truck has recall information available but I can’t access the app because it signs you out all the time and now isn’t recognizing my password. I requested to reset my password, got the email and when I click on the link...it does nothing.
Good info in the app but good luck accessing it. Hopefully my truck doesn’t explode before I can access the recall information.
Needs work 1/5
Entering a service record defaults to the current date and trying to edit the date just brings it back to current day when you hit 'done'. Needs fingerprint ID.
Can't do anything! 1/5
Won't let me view my maintenance history. It says only vehicle owners can see it. Tried opening the owners manual and it wouldn't open. Under maintenance schedule it says "unable to locate a maintenance schedule for your vehicle". So basically this app is useless. Not even one function of this app worked! IF they can fix it they also need to put the fingerprint login or remember login credentials so you don't have to type it in every time. At least get the app working first!!!!
Doesn't recognize my vin 1/5
It doesn't recognize the vin in my 2016 truck when I scan it or enter it manually
Has potential 2/5
It does not recognize my VIN for my brand new truck which really limits the functionality of the app.
Wont recognize vin 1/5
Tried scanning door barcode and entering manually, both multiple times and it says vin not recognized.
Settings>History doesn't work 2/5
When selecting settings and then history I receive the error "We're Sorry." "Only vehicle owners are able to view the maintenance history of a vehicle". Called the Ram number listed and they claim the developer will have to correct issue.
I like it. But needs improvement. 3/5
The app works great most of the time. I frequently have issues logging in. Touch ID would be a great upgrade. I also am unable to save a photo of my vehicle in the Dashboard section. Theres no link or email to the developer to address. Needs improvement.
Update correctly IDs my truck BUT 3/5
The current version of MyRAM truck properly identified my truck from vin. That is a great improvement over previous app. Thank you for listening.
One thing that would make the app super is a searchable owners manual. Having to view the index in the front pages of the digital OM hinders true effective use of the digital version.