This is my second review and this this app is garbage. The email account associated with the app is incorrect and does not match my subscription. And the account number is missing the last digit.
It seems to me poor testing was done before it was released.
Wiped out previous issues and will not restore 1/5
So disappointed. Years worth of issues gone and won’t restore.
Horrible interface. Forces you to create a Real Simple account.
The old app was so much better and it worked.
Worst update ever 1/5
As others have said, update the app at your peril. You will lose all your old downloaded magazines (which had articles and recipes I referenced occasionally) and you will face an uphill battle getting your access back. They were able to restore my account and some issues, but only the last 8. Also the email address that they set for my account is an old defunct email address that is a decade out of date. No way that I can see to update it. Also, for some reason my account number is different than what shows when I login on safari to manage my subscription. They’ve cut off the last digit without any compelling reason why. No response when I asked these questions. Real Simple support just seems to keep getting worse and worse.
Updated app is the worst 1/5
By JO FACE
Updated to the new app. Sorry I did. I have now lost all my issues that were downloaded. Tried uninstalling and reinstalling the app. No good. If it wasn’t broken, why did you fix it. Very disappointed. If I can not download my back issues, I will be cancelling my subscription, until you can fix this. Disappointed user and reader.
Have been in contact with customer support and they still can’t fix my problem. Have been sending them emails with info they requested and I still can’t download any issues,especially the latest issue. Why should I pay when I already have a subscription. Think I will not be renewing.
Horrible Update! 1/5
I just updated my Real Simple app and lost all my digital issues. I can’t access my new or old magazines. I had other magazines on ZINIO with no problems I don’t know what’s happening with RS magazine.
Updated App Problem 1/5
I am having the same issue as others. I have reached out to RS customer service. They instructed me 2 different times to delete and reinstall even after I told them it didn’t work the 2 times I did before even contacting them. They then informed me that they changed my password and were able to see all my issues. When I signed in with the new password and waited for the app to update as instructed- still no issues. The purchase button never changed to a download button. This was 2 days ago. Very frustrated.
January 14th app update issues 1/5
Do not download and install today's (January 14, 2019) update. I updated this app, when notified and forced to update it. The app no longer recognizes my user account email. I talked to tech support through Real Simple. A password reset did not work. Apparently, other users are experiencing the same issue: "User does not exist." They are working on it, supposedly fixing it this week.
Only update app if you want to lose access to all issues. February 2019 issue prompted update with message. Zinio registration required but RS app doesn’t recognize email address or subscription number. No help from Zinio or RS customer service. Told to wait 48 hours for system to reset..now more than 96 hours and still no magazines in library.
With the latest update I'm trying to figure out how to bookmark a magazine page so I can continue reading where I left off.
Way better 5/5
Finally, we got a update worth something. Much much faster. Thank you.
Hard to read 1/5
The app version seems to get less and less reader friendly. Why can't the pages appear one at a time in full screen? I just want a similar experience to reading as in the print version. The app used to do that. The reader view is not helpful. I should just be able to see the pages in full screen. Your settings offer no viewing options.
Keeps getting worse 1/5
Edit: Cancelled my subscription a few months ago. Couldn't take the buggy app anymore. My subscription will remain cancelled until the old app is back.
Edit: And now I can't even stay logged in or download any of my magazines. Awesome...
I've been subscribing for a long time and they keep changing the parts about it I like. I don't have room for the paper magazines at my apartment, so I rely on the e-version to get and keep my magazines. First they removed the calendar at the end, ok. And now, starting with January's issue, the text seems so much smaller with fewer interactive features such as highlighting one caption of a list at a time. I usually read while I'm on the treadmill and it's almost impossible for me to read now - I'm 28 with 20/20 vision. The table of contents also doesn't seem to let you jump around anymore making it hard to revisit articles I may not have had time to read. If the magazine keeps going downhill like this, I won't be able to justify spending the money on it anymore.
Missing older issues 2/5
I purchased digital issues as part of a hard-copy subscription. Issues before September 2013 are missing from the app. Are you going to make them available, or are they gone forever?
Give us the original app back 1/5
Please Real Simple, stop leaving automatic stock responses on these reviews. Just give us the former app back. Don't remove magazines every time I restart my iPad. Recognize that people subscribe through iTunes. I used to receive the print addition but the post office shreds the backs of the magazine with their machines so I can't do that either. The content is so good - it's not a magazine that I just want to drop. And at the same time you don't care about your customers what is up with that?
Makes me want to drop my magazine subscription 1/5
The app is horrible. It crashes constantly, is unresponsive, the font is too small and reader view is annoying. Overall very disappointment because I love the magazine but don't want to get hard copies in the mail. Makes me consider dropping my subscription.
Terrible new app 1/5
I also don't have the September issue. Ever since they updated the app, it is extremely slow. It was so much better when you could tap on an article and it would take you directly to it, now you have to scroll through all the pages. I don't like the reader view, but the regular view is too slow to read. I wish they would restore the old app!
Where did September go? One minute it was there, the next it was gone :( Your previous interface used to be a little more convenient, now it's a little annoying that you can't even access the hyperlinks from the magazine pages like before. What happened?
Awful app 1/5
When not connected to wifi can't read magazines I've "downloaded ". Why have a subscription? Piece of crap!!!
Excellent magazine 5/5
8/26/17 The same problems persist. Reading Real Simple has ceased to be enjoyable. I'm constantly worried about activating "reader view" thus crashing the issue. And a reminder about "reader view" is on each page. Every time I turn the page I have to wait for it to disappear. Also, enlarging the text is frustrating as it consistently rebounds to small text.
6/1317 Update. Since the new update, the app is pretty useless. A reader view option has been added but it causes the app to crash. I'm sure they are working on it and I can get back to enjoying my favorite magazine. Btw, I don't know how much I would enjoy the reader view but I do like how O mag changed their app so I can scroll down each article. I also dislike how the text is blurry for a few seconds on each page. It just isn't relaxing to read anymore. Thanks!
Oldest review: I like the iPad version very much. I wish the links were clickable for easy shopping of recommended products. However, I am very annoyed that I lost all previous issues when I switched from a print to an iPad subscription. I had been a print subscriber from the first issue but didn't feel a need for both copies. Unfortunately, I haven't received a response from customer service about this issue other than an automated "we received your e-mail".
Update: I'm now able to download previous issues by signing in! I'm very happy with my iPad subscription.
I am Pleased 5/5
By Qris McAwesome
This app is fantastic. Great content, easy user interface, perfect image quality, clean and quick. Thoroughly pleased :)
Really horrible app 2/5
This app lags like crazy. It takes for ever to load. I have to hot spot my ipad to my phone to even download an issue and even that take at least a min or 2 for each issue to download. It errors constantly and I have to close the app out and open it again to restart my downloads. This app could be great but has a bit of a ways to go. :(
Don't waste your money on this app it doesn't work 1/5
By Not gonna pay
Don't waste your money on this app it doesn't work. And for heavens sakes NEVER get automatic renewal. AND they don't care if your magazine is downloaded or not.
Very unfortunate update 1/5
Loved magazine until this update. Painful to even view magazine but unwanted articles seem to have no problem staying up front and center. If it remains I will cancel my long term subscription real simple is no longer real simple. Very sad.
New review 2017
Price has more than double. I will not be renewing my subscription.
My subscription has not expired but the app is asking me to buy an individual issue. Please fix.
Great Magazine, Terrible App, Terrible Customer Service 1/5
By Ericka F
I hate this app so much, I'm writing my first ever review.
After installing an update, I'm now unable to access issues I've paid for. I contacted developers through the app and the Real Simple customer service team. No.Help.At. All.
Don't waste your money.
Price went up :( 1/5
Price doubled ! What's up with that , I will cancel.
Terrible update 1/5
By Nitya D.
It literally doesn't work. I've reinstalled the app a laughable number of times. I have downloaded all of the issues that I want to read. But 1) the app doesn't allow me to read the issues and 2) I'm finding that if I'm offline the app has even less functionality. I am honestly so angry and feel cheated of my money on a stupid app that makes me want to throw my iPad against the wall.
Please fix this. It's offensive that the RS would allow such an inferior app version to be released.
Great magazine, HORRIBLE app 1/5
Magazine is great and the app was great until about January 2017. Then the font got super small and hard read. This latest update at least gives a reader view but the UI is AWFUL! It doesn't save your place, so you have to remember where you left off and navigate there, the font is still small, and the 'reader' view is just clunky. Please fix this!
The App is a disaster 1/5
I see I am not the only one with this problem. I purchased a digital subscription through iTunes. I couldn't get the app to acknowledge the purchase without deleting and reloading the app to access through iTunes. Now even that is not working. Real Simple customer service says it's an iTunes problem. This is completely unacceptable. Oh and by the way, the restore purchase instruction in response to another review? Does. Not. Work.
Unable to view the Magazine 1/5
After the latest update, I am unable to access my digital subscription. Not good.
Great magazine, finicky app 3/5
I used to love this app (years ago when I had the print version with digital access). I recently canceled my print subscription and purchased digital only through iTunes. The app barely opens and it won't confirm my subscription. So irritated that I'm paying $3/mo and can't access my magazine at all now.
UPDATE: After many, many tries, I finally got it to work. I had to access it on the device I'd originally subscribed on before it would then work on my phone. I'm not sure why it was so finicky but it works now, so I'm upgrading my rating to three stars. The magazine is great if you can access it.
What happened? I just did the update it still can't view ANYTHING and I know my subscription is good. The new version is awful.
Great Update 5/5
The new version is fantastic. I love the new reader view and the addition of the latest articles from the web.
Why the large price jump? 1/5
I am a long time subscriber (digital since 2012 & print 2008) that is not pleased with new update. It crashes constantly. It is time for subscription renewal. The price went from $11.99 to $23.99.
What are y'all doing to merit this increase? The app now crashes. The links are not working. It is hard to access old issues.
I paid for a subscription, which is expensive. And now the app isn't recognizing my subscription, but I'm not sure if it would matter... The app can't seem to load anything! What is the point of having a digital magazine when your app is so poor? I'll be requesting a refund asap.
What the heck, Real Simple? 1/5
Echoing others' reviews. The new app is horrendously *bloated* with new "features" (if that's what you can call them) which makes it incredibly slow. Why can't people just appreciate 'simple'. It's in their title for crying out loud.
Why do I have to pay additional for digital access if I already pay for my magazine subscription? Other periodicals include digital access for free. Are there some additional features of which I'm not aware?
Please. Fix your app. I'm a long time subscriber, and love this magazine but the app is horrendous. So disappointing. Please resolve this.
Horrendous update 1/5
Way to go Real Simple app developer. You took something that was working great and TOTALLY ruined it. I can't get access to any of my back subscriptions (even though my iPad shows Real Simple app is using 3GB of space.)
The app is slow to load. It's so frustrating. I'm calling the customer service number (844-642-1266) to see what they can do.
Thanks for all your hard work! 2/5
I love how you are trying to stimulate my brain (keeping the Alzheimer's at bay I guess) by having me scroll through tiny pages each time I finally make it to the magazine to find the article I was last reading! Also kudos for keeping my fingers nimble (arthritis is a serious problem; Real Simple told me so.) by having me retype my email & password repeatedly to prove that I do indeed have a subscription! In all honestly I'm sure lots of hard working people somewhere spent lots of time on this update but maybe next time work out the kinks before rolling it out to the public. Thanks!
Nothing is opening... ditto to other reviews 1/5
Finally able to get update, then hit open.... NOTHING. My subscription has almost ended, but had many magazines that I had not yet read. Love the magazine, but just don't find the time to read. Was hoping to catch up with the magazines I had downloaded, but not read during my subscription period. Have had magazine for over 10 years+. Now infant even get the app to open to Anything. Please fix.
Hate the Jun 8 version 1/5
Please bring back the old interface. I can't access magazines offline and downloading takes forever!
Terrible update 1/5
Absolutely unusable update! It ruined the app. I can't access any issues, current or past. It puts me on an endless loop of signing in, verifying my already paid subscription, then back to the app where I can't access any issues. WORTHLESS. Fix it or you'll have a lot of longtime subscribers asking for refunds because they can't read the magazine they paid for.
Doesn't seem to recognize email 1/5
I put my email in six times and it still says it's an invalid email. Prior to the update I had it for years worked fine. Now it won't even let me login anymore. It's a shame because I love the magazine.
Not an improvement 1/5
I like the reader view, but the app doesn't hold your place in the magazine like before. Plus it keeps asking me to subscribe when I'm already an automatic subscriber.
Latest update destroyed whatever workability this app used to have. Cumbersome, unresponsive, slow. Impossible to use. iTunes purchase needs to be restored every time app is opened. Even with an active subscription, app is trying to get me to purchase magazine every time I access my account. Content is slow and will no load.
January Update 2/5
I have to agree with what another reviewer said regarding the January edition update. It used to be scaled to the ipad and offer scrolling and interactive features. Now it's just a smaller version of the print edition and had to read. Seems like they just wanted to save money. No other reason would explain this. I don't know that I'll renew my subscription when it's up.
Love the magazine 4/5
The app is good too. I was looking for the table of contents can't seem to find my way to the sections without scrolling through the whole mag.
Great Magazine but don't read it on your phone 3/5
I love this magazine but I tried to opened it up on my phone and it is painful. Maybe it works better on a tablet. Every time I zoom in to read something it changes the page I rather read the paper version. But I love the content of this magazine.