By happy pappy 33
Getting a Redbox movie is so handy and convenient you can do it on your phone and pick it up soon as you get there it’s great.
Hi Redbox and staff 5/5
i am saddened by the decline of your company. it is a very wonderful part of my family’s life. coming home from a hard days work , stopping by at the store and picking up a movie for family night. i know that times change and companies that cannot keep up will fade away. but i hope that entertainment as a whole will have room for you. you sure have room for me and my family. we will continue to support you cause its what works for us. now you have free streaming as well which i watch from. i cut down on cable tv. so that works for me. thanks again.
Don’t buy gift cards 1/5
Gift cards do not work with Redbox app. Customer service is very rude
Great options and dependable service 5/5
I love being able to pick a movie from my phone and then going to the box and picking it up immediately it’s fast efficient and easy
App no longer works on IPad 1/5
I have an older iPad that only allows to be upgraded to IOS 12.55. Suddenly redbox stops working and requires an update. Now Redbox only works on iOS 13 or higher. Netflix, HBO, and others still work fine. Your requirement caused me to no longer be a customer of yours, app or kiosk.
I’d love to be able to write my own review on movies off the Redbox app but I’m not able to? That’s my only thing.
Missing Features 4/5
By Asian Wang
It’d be nice if the app allowed you to see upcoming movies & movies allowed for Redbox+ membership. App doesn’t let you know when your points expire each month.
Changed promo code policy 1/5
Zero stars for changing the policy on which movies can be rented using promo codes without notifying the user. Gross and scummy. Will not be using Redbox anymore for any rentals.
By Step Monitor
Email reminders inform that there are enough points for a free movie and also that points will be expiring soon, yet I was unable to use. Explanation not given. Not always an easy process to figure out
Something went wrong 1/5
App seems glitchy. Been using for years now It’s acting up. Uninstalled then reinstalled seems okay now.
Excellent rental option 5/5
Great safe and reasonable way to rent current movies. Strongly recommend using Red Box.
Great App, UHD and BluRay searches could be better 4/5
I’ve enjoyed using this app for a few years now. It works pretty well. Many things to like about it. You can find your videos, you can find reviews, you can see what media they are available on before you rent. Some nice improvements would be to easily find the location of the red boxes after you’ve rented. A few times I’ve had to call customer service because I made reservations but then lost track of which Redbox it was at. The thing is I used to be able to filter by Blu-ray. I want to do the same thing for 4K.For some reason today I couldn’t do the Blu-ray filter. I hope it’s still there and maybe I just couldn’t find it.
This is the most convenient for people who work random hours to rent new movies and be able to enjoy family night or a night alone.
Easy to use. 5/5
By Jes 9800
Easy to use.
Mr Troy Baize 5/5
By Big Boy Troy Boy
Love using Red box wish I had more perks I would use it more! It’s a Great connivence to use this thank you very much
Beats Going to the Movie 🎥 🍿 5/5
By 5 *$tar
Great 😊 👍 Movie selection ⭐️⭐️⭐️⭐️⭐️
Promo code not taken 1/5
By Satin Glide
My T-Mobile free movie code wasn’t taken at check out. What’s up with that? I did it 4 times and gave up. Not happy
Doesn’t work.. doesn’t except points.. doesn’t accept promos 1/5
By Eric MD
Why keep sending me an email that I have enough points for free movie then not let me use them? Why give promos on T-Mobile for free movies and videos don’t work. Redbox has lost its integrity.
By Squeaker D
Useless. I’m having no problems with internet connection and every time I launch the app it says connection failed. Can’t get past this to use the app. I have the most up to date version as of November 20th, 2021 (today).
Really enjoy getting current movies and watching them in the privacy of home. Very easy to rent and return. Have used Redbox for years. Highly recommend!!
Wish they would eliminate kiosks, and lower the price on streaming.
I cannot use the points they won’t let me garbage
By Lester Gainesville
GreaGreat service gr
Great public relations 5/5
Just got two free movies for my birthday.just wanted to say thank you. Really bad selections due to coved but returning to normal. Movie selection getting much better.
No support for older iPhone 6. 1/5
I am forced to delete this app as it is no longer usable on my phone.
got scammed 1/5
By Alli is too cool
pls don’t get this the quality of the movies was terrible
By Luvs Great Deals
Enjoy using REDBOX! I really like their customer service support! Very helpful!
VPN access 3/5
By Digital Ant
Neither the app or the website allow access while using a VPN service, even if the session terminates within the U.S.
Please configure cloud front to allow this.
RENT ON DEMAND (11-10-21) 1/5
WHY has there never been an option to rent movies on demand through the app? Please change this! I would rent nonstop if this were possible!!!! Its too tedious to login through safari and as for on the Roku, it literally NEVER accepts the promo codes. Why is this? 😔
eGift Cards Not Good for Streaming Rentals or Puchases 1/5
A RedBox eGift card should be compatible with in-app streaming rentals and purchases. Unfortunately that is not the case.
Thank you 5/5
By Ak duarte
Everything is super quick and easy
Not accepting free discounts 1/5
By lied to 123
I have two free coupons that online would not accept. I promised my kids I’d get the movie but this is a rip off
Redbox does not honor in app deals 1/5
By M. W.
Do not expect Redbox to honor the deals in app that are displayed in the app. Calling customer service four different times they inept and cannot understand what I am asking I have screenshots to prove the deal in the app and they cannot help with it.
Finally the fourth one told me that I need to do a live chat through their website with tech support rather than customer service. chatted live with two tech-support people they see the deal and said that that is not a true deal but I said why does the app offer it then they cannot help with it and would not honor or could not honor offer even though the deal as was in the shopping cart through their iPhone app.
This is a poor quality company and they don’t honor their deals that are displayed in their app or care about helping their customer get the deal on purchase of the disc:
By This is great👏💯
Apps so glitchy wont let me add a movie says its added then i go to my bag and its empty
Redbox isn’t any better now than 1.0 years ago 1/5
The codes they send do not work. None of the codes can be used to discount movies on demand, and the app cannot make purchases for on demand on iPhone. This app is pretty worthless.
Stop raising the prices 4/5
I would be we’re going to bet that sales decline Whenever you raise prices I know it’s a small amount but it has affected my usage
Broken. My kiosks are missing 1/5
By Media Baron
I’m standing in front of the second kiosk of the day and it doesn’t show up on the map so I can use my promo code to rent. Both locations were on the map before. This app is broken. Can’t find them via search or even on the map.
Doesn’t download on iOS 12 and my iPod touch runs on iOS 12 and can’t go any higher
Quick and efficient. 5/5
Makes it easy and nice to even buy a good cheap movie every now and then.
T-Mobile Free movie coupon 2/5
For some reason my free movie coupon that I get regulatory from T-Mobile for years now and used one last night. But tonight it would. Ot work on the movie Free Guy without any explanation. The coupon is NOT restricted by movie title at the kiosk.
Easy to use 5/5
I’ve been using this app to rent movies from Redbox. It makes it super easy to locate the movies that I want to rent, or to see what’s available at the nearest Redbox. My favorite part of using the app is how easy it is to apply the points that I earn for free rental nights. No codes necessary, and I don’t have to login to the screen at the Redbox kiosk. My card on file is all that I need.
App broken 1/5
The app all of a sudden a few weeks ago stopped working. Deleted and redownloaded it. Now it won't allow login. Deleted it and redownloaded again. Then it struggled to allow login then it allowed in but just spins and spins and the images flicker on the videos and they never come up. Whatever happened it won't allow us to use the app at all. What the heck?
They’ll delete your points as they please 1/5
I had enough points saved up for a few free rentals and they just randomly deleted them before my birthday LOL totally uninstalling and never giving Redbox my money again. Trash!
App is frustrating 2/5
I like the fact that there is an app, so I don't drive to an empty redbox location, but I don't like that it mixes rentals with on-demand only movies, and I don't like that it shows movies that are not available anywhere. I tried to rent one of each of those and didn't know I could not rent them until I clicked into the details of the title (and conducted a search for one of them that led to nothing). When I could not find Black Window available at any kiosk, it completely emptied my bag, including other movies I selected that are available. This wastes my time too. I think the app should be built to make renting a movies as fast as
possible, and these thing could be better.
Website is hard to use. And can’t delete a movie from bag. 2/5
Fast and easy
Easy peasy 5/5
Convenient and easy to use.
Please don’t rely on streaming so much
Keep the dvd blu rays available
We like it