So easy to rent 5/5
The customer service is so efficient and nice. The movies are easy to check out and we like how accessible the kiosks are. Great way to watch a movie!
Redbox review 5/5
App is convenient and is a cheaper route for certain movies
Highly recommended 5/5
Best place to rent movies plus excellent customer service
Best app on my phone 5/5
Linking Apple Card does not work 3/5
By Das Guyver
Linking Apple Card does not work
Duplicate/fraudulent charges 1/5
I use RedBox a lot less frequently than I used to. More than half of my transactions have had issues. Today, I was charged an extra night even tho I had the movie less than 24 hours. I have had reservations that were not honored then had to rent at the box without my promo codes. Very inconvenient and the fact that I need to CALL with issues and wait to speak with someone over a couple of fraudulently charged dollars is not worth my time… but is exactly their goal. $2-3 dillies here or there is still fraud and I can’t even chat with someone. I will be deleting my Redbox app and stop using these boxes.
A ma zing! 5/5
By Tony Hemler
Red box is so easy to use! Let’s me watch a movie and decide if I want to but it before I spend a lot of money- and the locations are convenient
My Box Doesn’t Exist 1/5
I cannot go to the Redbox at my Publix online and view or reserve a movie from that box. you cannot call anyone at Redbox and complain because they don’t answer the phone and if you go online to their chat bot is a total waste of time! I have to drive twice as far to other stores where they have a box that might have the movie I’m looking for in it. I reserved one from Walgreens this morning and when I got there, even though I had paid for it online and used the same credit card it said there was no reservation for my movie.
Love Redbox! 5/5
Not all of us have streaming services so Redbox makes it easy (and cheap)to see the movies that we may have missed at the theater. Love all their promos, and that they have so many convenient locations.
Progress doesn’t save! 1/5
You cannot take a break and come back to where you left off. You also will watch 6 ads, fast forward or rewind, and be forced to watch another 6 ads. Very unnecessary and deterring.
4k movies search 3/5
4k availability is low, and I have to search p e kiosk at a time. If you can show me all of the 4k movies within a 5 mile radius you could drum up a lot of business. A 4k disk is much better quality than a streaming equivalent, I want to use your service, but looking for a nearby movie is tedious. The website has less functionality.
Also, I have to set the browse rating filter every single time I launch the program. Please make it persistent.
You have a lot of potential to make a great product that services the audio/videophile market with just a couple of MINOR changes.
It’s up to you if you want make your app and website more useful.
Love Redbox 5/5
Wish get go still rented movies
Redbox madison 5/5
We have used REDBOX for 8 years. Very satisfied. Very economical, has many deals. 2years ago we picked up new movies for $1.25 plus tax.
Streaming could not match that
This week I received a movie for $2.25! Outstanding
So easy! 5/5
By Southern Belle Goddess
So easy to use and really up to date with all the title’s that we love <3
Only One Gripe 4/5
By Peta Luuma
I would like to be able to look up the streaming cost on my phone and reserve a movie to watch later on TV. All I get is an error message saying my device doesn’t support streaming. I KNOW. I JUST WANT TO SEE THE PRICE. Look up on my TV is very clunky, much easier on my phone.
Cool rental option 5/5
When your on the fly, shopping for dinner, stop check out and home watching your movies. Real convenient. Thank you Redbox!
Nothing but a sad attempt at keeping up with current streaming services. Lost a loyal customer due to not even being able to stream on my device because it’s “not compatible”. What a joke.
Easy to use 5/5
Shrinking number of Locations 1/5
By Past frequent customer
The 2 closest locations to home have been eliminated. I don’t anticipate renting nearly as often…
Not Useful (for the most part) 2/5
By No words man
Redbox used to be really good. And I guess they still have a few things going for them like their On Demand service and the fact that they do release a lot of the newer films pretty quickly after they’ve left the theater. But the two biggest takeaways that leave me hardly ever using them anymore is the fact that they 1. Still have a pretty small selecting of movies to rent. And they’re usually just a random mix of newer films and random B-movies they feel like throwing in there. And 2. The majority of your movies to rent are no longer in Blu Ray! Why would I want to rent a new movie that I liked or missed in theaters when 70% of the new movies you put out can only be rented on Regular DVD! It’s 2023 I’m not trying to watch the newest movies on 420p DVD. Step up your game Redbox, your base option should be at least Blu Rays. At this point I’d rather wait an extra couple weeks until I can either stream the film or rent it for a couple bucks more on like Vudu or something
By 1 & Done
Great Option For Providing A COVID - Free Movie Night @ A Very Manageable & Affordable Price
Desparately needs picture-in-picture capability 2/5
Redox has a great thing going here. I love the service. However, your native iOS app is severely lacking one major component: picture-in-picture capability. In 2023, the best of the streaming apps (Prime Video, Google TV, Vudu, Youtube, Peacock, Discovery+), all have one thing in common: They have picture-in-picture capability as part of their streaming apps. Of course, picture-in-picture capability is what allows a user to continue streaming their content (usually in a smaller window in the corner of their tablet or phone) while they multi-task and do things like check email or work in documents. I would hope to see Redbox update it’s native iOS app and implement picture-in-picture capability with all due speed. Thank you.
No more freebies 3/5
Why did you guys stop giving out so many free movies I haven’t seen any in my inbox in a long time
Your kiosks do not work 2/5
By Big Volkoff
So tired of renting movies from Redbox. Your kiosks are always down and I end up spending most of my time on the phone trying to get my money back. Redbox you need to do better and fix your kiosks.
8+ years now customer 4/5
Yay!!...treat me like royalty Redbox you do have now worries just pick and rent or buy, watch the rewards add up Redbox is hot commodity for great movies rentals 🍿. Still going strong with great deals and rewards a happy 😊 camper.
App not working!!! 1/5
The app on my iPhone doesn’t work it keeps loading and not showing anyone else but it loading, the app works perfectly fine on my smart tv but not on my iPhone. Please fix the problem.
Love being able to still get movies 5/5
Love our local red box! Thank you!
Great help on phone 5/5
By Cathy Kur
Pat was great on the phone helping me while I was at the kiosk.
Nice but 4/5
I love Redbox but I have an iPhone SE and it says I can’t rent or buy movies on the app because of my phone plz fix this thx.
By Little Jac Funky
Free streaming has 10x the ads of other services. More time spent watching ads than watching a movie.
By Ashley’s Hubby
Red box is awesome always does what I need and I always get what I want so thanks red box you guys are awesome😇💯
Kiosk near me doesn’t have movie rental 1/5
It has been three weeks and the movie I’ve been wanting to rent, Lyle Lyle Crocodile, is still unavailable. When will be available to rent near me? I have contacted Redbox via email over a week or so ago but have not heard back. Please contact me about that because I am tired of waiting.
Best Invention 5/5
By Quater Pounder
This a great option when you can see movies at home !!!!!
Oh you have free oh 5
Nice, but… 4/5
I have a T-Mobile Tuesday promotion for 1night movie rental. It seems not all movies qualify. 2 movies selected gave me a $1 off, not a free night. Finally, the 3rd movie gave me a free night. :(. Kind of lame
Count on Redbox 5/5
I trust Redbox always has a movie for me.
Depending on my mood and what movie fits the mood, I’m in, and so is Redbox.
Thank you Redbox, you always have my back, movies for me, or date night!
Tried to use an existing Redbox gift card and no matter how I try to use it it will not work. Thus far have tried renting online, renting in app for pick up at a kiosk and purchasing the same. Very disappointed customer.
Sales tax on a service is not legal I Georgia 1/5
Why is redbox now charging sales tax on a movie service rental. Georgia does not have service taxes only sales. Fix your program this tax charge is not a legal fee
Why can’t they just use PayPal or ApplePay. What a hassle!!!
Great app! 5/5
App works great for renting movies and viewing account. Love it!
Love Redbox 5/5
By Redbox lovie
Points & rental 1/5
I have a couple thousand points and can’t rent a movie. AND, I just reserved a movie and the store is closed for Christmas and your charging me for tonight. Ridiculous! Close to an actual scam!
Few Options, not clear 1/5
There was a clear place to delete movies from my checkout area and I think that some of earned were removed without giving me a discount or free movie. The apps seems with bugs.
Woot woot 5/5
By grocery shmunny
I’m lovin it.
Annoying mess 1/5
By taco maddie love tacos
I was trying to watch Hansel And Gretal from 2002, when I got this one add that would not play, and forced me to leave the app. It kept happening Iver and over. Please fix this, otherwise you will lose me as a customer
This app makes things so easy for me. I rent movies nearly every weekend and I love the convenience of just picking them up on my way home!!
Good service y 5/5
I have good service and communication.