Loaded with convenience fees 1/5
By Vidal E.
I purchased a voucher a while back that required a convenience fee, but could be applied to any movie. In an almost comedic fashion, another fee was applied just to use the vouchers I purchased from Regal. In total, I spent $27 on vouchers for three tickets and $19 on convenience fees. This app is a joke and unintuitive. I will avoid Regal in the future.
App works well 5/5
I haven’t had to do anything but buy tickets and redeem rewards, so it works well. I’ve never had to cancel a ticket so have no feed back about that
Love it 5/5
I love the app but recently I’ve been trying to use the app and it doesn’t let me get on it says I have to log on and I try to and it says that it’s unable to process your request at this time.Please try again please fix this
Normally great, but buggy lately 3/5
By Bayushi Zero
I have been a Regal Unlimited subscriber for some time, lockdowns excepted. As of late, the app refuses to acknowledge my Unlimited subscription when trying to reserve a seat ahead of a showing, instead wanting to bill my debit card.
What's even the point, then?
Not the best 3/5
By braylon dean
Naught tickets for seats and it gave me completely different on this has happened twice now
Good app, navigation is a little clunky 4/5
Like the app, like that I can get tickets right on the app. Navigation is a little clunky. Not always clear how to get where you want to go. Love the rewards and the sweepstakes but, taking reward points from customers in order to enter those sweepstakes, kind of greedy, don’t you think?
Can’t register 2/5
For 5 days I’ve been trying to register this App….I keep getting “the system is currently unavailable “…..Is this a dead App?
Good app for "all you can see" movies 4/5
This app is best when paired with the "unlimited movies" subscription. It would be a 5 star app but sometimes it doesn't work... Login failures are more common than what there should be. I suspect that it is a backend issue... Fix that and you'll get five stars!!
I tried to renew my membership, I hadn't been to the movies since Covid started. The app told me I had a past due payment , but would not take my money . There is no csr function on the app. So I decided they don't need my business and I'll stay away from the movies
Movies on the Big Screen are Back! 5/5
Just saw Venom with my older brothers and nephew who’s a fan and he loved it! App was super easy to purchase tickets and scan on my way to theater.
Only Use When Absolutely Have To 1/5
I only use this app when I absolutely have to (i.e., rewards redemptions) because it is so poorly designed and written and it is filled with bugs and non-functional features.
For one, why is there not a search feature?? I should be able to search locations, theaters, movies and actors, but that’s not an option. I also should be able to filter by features like “recliners” or “dine-in” etc. A search feature is such a basic feature I shouldn’t even have to call it a feature…. It should just be a normal part of any app like this.
Secondly, why can I not determine which order the app uses gift cards?? On the website I can, but in the app, it seems to randomly decide for me resulting in me having a bunch of gift cards with small balances instead of the app letting me decide which order to use then or at the very least defaulting to using them in order of smallest balance first. (and of course regal has no interest in letting you combine balances, for some reason).
Finally, my biggest issue with this app… “Add to Apple Wallet” does not work!!! And nobody I know can get it to work either. If you can’t get the feature to work, then just take it out of the app. Don’t leave a broken feature sitting there taunting us.
Add on top of this, the app has weird login problems, sometimes logging you out or not letting you log back in, and I constantly get “connection problem” messages when trying to clear out these messages and promotional notifications… which are so frequent and abundant that I eventually just disabled all notifications for the app.
Overall, my recommendation: use Fandango, Atom, or just use AMC instead. All three have better app experiences.
Terrible service 1/5
By Ahmed T. Al-sudani
If you stop the unlimited membership and start it back up later, they charge you for all previous months that you didn’t have the subscription. It’s outrageous.
Horrible app. 1/5
By mason 105
While I love that buying tickets is easier, the app CONSTANTLY is glitching, auto logging me out, and not saying I’m a unlimited member, which I am.
Religiously Dogmatic Push Notifications 1/5
I use regal because they have a monopoly where I live. I’m more than willing to travel if they don’t stop shoving their religion down my throat. I’m here for movies, not to be brainwashed by a conservative agenda - make a bible app instead and stop with your hostile notifications.
The app is great. But there is minor glitches with logging in sometimes even when you have the correct password.
I hope this is something Regal can fix.
Otherwise love it!
Love this app but 2/5
By smash 76
I love this app but it’s been kicking me out for no reason and just makes me so mad
Probably the most unfriendly app ever 1/5
Constantly logs and out and won’t log back in without deleting the app totally ,then starting again.I done this numerous times now.
Iphone/iPad same account? 4/5
By 5 pets too many
I’m having an issue where I log in with the same password and my points are all listed. But my purchases are not. So…tickets I purchase on my iPad do not show up in my purchases on my phone. My work around it to screenshot the tickets and text them to myself. It seems like the ticket should show up on but devices.
No search feature! No way to back out of MovieBill! 1/5
By save me 2
No search feature! Lame!
No way to back out of the MovieBill workflow: had to force quit the app. Lame!!
Unable to sign up to the unlimited club. 1/5
I can’t scroll on my Apple phone or click continue. It over laps into another option. The information is to big for your phone. My husband was able to sign up with his android. He entered his credit card info and there is no submit button. This app is horrible.
App won’t download 1/5
By Rebequina la Rubia
After being told last week the app needed to be updated, which it wouldn’t do, i uninstalled it. Now it won’t even download. Please help!
Layout of the alp is simp and easy to use, it looks incredibly good too it does not look outdated and its easy to locate through. Also love the convenience of having your card there to scan and the redeemable rewards work
Love watching movies
Clear, concise information. 5/5
Necessary information on your phone -awesome
Wonder Woman loves movies 5/5
By Tiffy's iCloud
This is challenging review to write. I love going to movies, it’s crazy how simple this app is. I wish I could give it 6 stars.
I can pay unlimited regal program and finally get my fill of movies. Now they even allow upgrades to 3D and multiple times per day!
It’s freaking awesome! Even if I only
Go twice a month it
Pays for itself!
wont cancel subscription & no customer support 1/5
So I subscribed for regal unlimited under the pretense that my subscription would last one year. Now that covid has happened they have restarted the subscription! Unfortunately the pretense is different: there aren’t movies I want to see anymore. They have ABSOLUTELY NO CUSTOMER SUPPORT. I want to cancel but literally don't know how.
Does Not Function Correctly 1/5
By ios user 70
This app is terrible - only intermittently worls correctly, otherwise listing full ticket price - website customer service form does function correctly - no customer service line - tried reaching out through social = nothing
Good app 5/5
I like it 5/5
Great app 5/5
This is a great app recommended for people who do to the movies a lot
Good app with many bugs 2/5
By Arjun Pai
Good app but gives a lot of errors
By boo badjob
Nice! I have been able to see many movies faster and better because of the app. I can easily just click on the app and see what movie I want!
Easy to use. I like the app for redeeming my rewards.
Love it! Enjoy the trivia and Amazing offers
BEWARE: REGAL CAN SCAM 1/5
REGAL ARE SCAMMERS I bought ultimate membership as lock down happened not realizing all theaters were closing. I called about this issue and they said they would email me and notify me when theaters open back up and my membership will continue. All theaters opened up and no email. I contacted customer support 3 times with no response. TOTAL SCAMMERS
App is a spam / notification expert 2/5
This app literally will send you 25 notifications every two days better to delete it and use the web site however very functional searching and buying ticket
App broken 1/5
Will not let me enter your re-admission tickets info in the promo area to book a movie. Emailing and complaining about it everywhere I can find until you fix it
Remember my login 2/5
The regal app used to keep me logged in and the last year or so I have to log in every time I use. It would be as bad if there was an option to use your thumb print.
I’m also going to use this opportunity to complain about a convenience fee to buy tickets online for a subscription service. This a convenience for the theater more than for me.
Easy to make points 5/5
By Small sausage
Love regal app!!
Does not work properly. 1/5
App is crap. Just go by it at the theater! I Deleted it and reinstalled several times. Still doesn’t work. Keeps giving you error code when you try to purchase your tickets.
Really makes me want to go to the movies even more 5/5
By Deme God
A great app that helps me see what rewards I qualify for and how many points I’ve accrued. It functions seamlessly and is very smooth. Simple and easy to use.
Worst app ever! 1/5
While the benefits are very nice, the app is the worst. It is constantly telling me I have 10+ notifications, yet I only see 3 messages. The three messages themselves could be considered spam. So the app is only good for ordering movies and entering the theater, other than that the app is just crap!
Makes going to the movies very convenient.
Probably the best app for a company ever made. Easy to use, the rewards are fantastic, and the point system is very fair. No problems with the app whatsoever.
Easy Go 5/5
This app is so easy even I can do it😜 I go every Sunday and possibly during the week after work. I can see what time the movie is playing on a different day to plan my unlimited movie adventure. Thank you for keeping it simple & easy.
Very Helpful and Informative 5/5
Okay let’s start with the fact that I love to travel but my friends love to watch movies. This app has helped me tremendously, by letting me see showing times and ticket prices for the movie I plan on watching with them. I also love that I can get tickets ahead of time before the movie is even in theaters. So thank you. 10/10 would recommend this any other new movie fanatics.
By Average reviewa
Awesome definitely satisfied with our first visit