Awesome app but aspect ratio needs to be updated 3/5
Screen does not fit my iPhone 11
Big Fan 4/5
Love everything about this app. My only complaint is that the charts don't show the date on the X-axis. All of the data points show up as equidistant which doesn't quite make sense for the purpose of looking at trends.
App Does Not Fit Screen iPhone 11 Pro 2/5
Ever since upgrading from iPhone X to iPhone 11 Pro with new iOS the app does not fit on the screen properly for some reason - it cuts off the bottom of the app screen area so I cannot see or “touch” the trash icon or other icons at the bottom. Editing data has always been confusing - now it is impossible
Good app, wish it had Apple Watch option 4/5
I love my RENPHO scale so far and the app is easy to use. I wish I could take my weights via an Apple Watch version of this app though. I don’t always have my phone on me when I’m near my scale, but my Watch remains on all days. All I’d really want to do with a Watch app is initiate a new weighing and view some basic details and trends of my recent weights.
Font size is too small 2/5
The font size is too small throughout the app. On my iPhone the main weight page font is the smallest I have ever seen. Making matters even worse, it is the light grey — you get your data, but it’s really hard to see. It spoils the whole app experience. I hope this can be rectified.
Terrible sounds, and no volume control... 1/5
With the last update or two, the normal zing sound is gone with several choices, so you can assign a sound to each of weight increase, decrease or it staying the same. And now you can turn your phones sound down as low as it will go and this app plays on high volume irregardless. So if you weigh yourself first thing in the morning you will annoy everyone in your household and even the neighbors. Who ever thought this a good idea is an idiot. I don’t need a sound to tell me about any weight change... I can look at trends and see it for myself. I do need for the app to zing to let me know that it’s updated with my new weight. Thanks for breaking this.
Sound changes 3/5
Please put the original weigh in sound back in as an option!
Literally useless 1/5
I never review. So me writing this just reiterates how useless the scale and app actually are. I was excited to receive this from amazon but after a half hour of trying to get the scale to sync i am returning it. It shouldn’t be this hard to pair a scale to my iPhone. The device would show up in my app but would never sync. I am returning it immediately. Not worth the time or frustration. I would read the most recent reviews before purchasing.
Make an Apple Watch app!! 4/5
Every morning I use the app on my phone to record my weight. I wish I either didn’t have to open the app or I could at least use my Apple Watch to indicate a new weighing.
What is frustrating is the app is detecting my smart scale but doesn’t update my app with my body weight after it detects the scale. The whole reason I purchased this scale was because it’s a ‘smart’ scale.
By Hoyang LoveJoy
This app is great and very accurate!!! I’ve compared to medical office scale and separate scale at home and same weight. Added another user - simple process! I had to change batteries but that’s expected (batteries that come with are a gamble). Popped in 3 aaa Energizers and good to go. Using on iPhone xs max no issues and updates are current on phone/app. Price is right baby, lol! Purchased March 2019 data has been good.
History Deleted 5/5
I wanted to love the App but several weeks worth of data has all of a sudden vanished. My trend data is gone for the last 3 weeks. Happened yesterday. 😡😥
Update: issue resolved by re-installing app. I really like the trend features. Makes progress (even if slow) look good.
Needs update for new iPhones 3/5
I have really enjoyed using this application. It's straight forward and easy to follow while tracking all your numbers. However that was when I had an iPhone 6s. Since getting the iPhone 11 Pro however, nothing fits on the screen. Selecting data to delete is cut off at the bottom. And more importantly the trends tab where you view all your current abd past numbers is completely cut off at the bottom to where you cannot see the name of the category your looking at. I've emailed support with screenshots and all they did was ask about my Amazon order as if my purchase of their scale 7 months ago matters. Come on guys, update the app so I don't have to switch scales because I cannot find another app that reads your scales data.
Not compatible with IOS13 even though there was just and update 1/5
Scale won’t connect to app. App keeps asking to turn on Bluetooth when it is already on. Deleted the connection and still same message. Waiting one week in fix before replacing.
Decent, but flawed 3/5
As far as I can tell, it’s required to have the app open if you want to actually record your weight. The scale was dirt cheap, so I can live with it, but it would be nice if they could solve this issue. I just want to step on the scale and be assured that it’s being recorded, whether the app is open or not.
Doesn’t work! 1/5
Not compatible with iOS13. So it was deleted from my iPhone.
App good when it works 3/5
You are at the mercy of their servers. They force you to login and I keep getting an error message saying their servers are down. If they ever go out of business your scale is now worthless.
Update: their servers came back up and I’m able to use the app. Still does not make me feel good that I’m forced to login
Good app for the price of the scale 5/5
Not really sure why people are reviewing this poorly. You have to buy the Renpho scale before using this app, and pair it through bluetooth. Then you stand on the scale with app open and bluetooth on (remember to get naked first!) and bam... It gives body fat percentage, protein content, muscle mass, etc. These are all estimates but the scale was only $30!
Change settings with iOS13 5/5
I had up upgrade to iOS13 because of a new Apple Watch and could only connect to the scale after going into iOS settings for the app and turning ON Bluetooth Sharing. After that, the app worked fine.
Goal setting 3/5
By Cup of bagels
This app needs to have more than just weight and fat goals. I'm trying to hit muscle mass goals
So ANGRY they removed feature!! 1/5
I’m so angry you REMOVED the feature that allows DISTANT family members to view each other’s “measurements” data!!
I saw your explanation that it’s for PRIVACY??? That’s such a STUPID reason. My sister and I live a thousand miles apart and we WANT to view each other’s data. That’s OUR choice, not yours!!!
Privacy is a stupid reason to change that, because users don’t HAVE to add people if they want privacy. If we want privacy, then we can simply not add someone.
GIVE US THAT FEATURE BACK!! And let *US* decide who we allow to view our data.
If you don’t give us that feature back, then we will delete our apps and buy a different scale.
Cant use the app 1/5
I purchased the scale to be able to use the phone app and it won’t let me register through the app! So I tried registering through the website and it was fine, but when I try to use my info from the website to log on to the app, it says wrong email/password but works on the website!
Stopped syncing with scale 1/5
App synced scale only for the first few times.
App update is horrible 1/5
The newest app update has made it where you can no longer see the main measurement page for other users (friends). You have to go in and look at each individual trend. Please fix this.
Can’t use the app 1/5
App won’t even let me sign in. Created a username on the website to try to overcome this. Still won’t let me sign in.
I wish I give this a 0 1/5
This app is a piece of garbage and the scale doesn’t work.
Not Accurate 2/5
It’s been working fine for months, and now all of the sudden, I “lost 7% body fat” overnight.
Wish I did more research before I bought this useless thing.
Bad Bluetooth setup experience 1/5
Colossally frustrating Bluetooth pairing experience in this day and age. Four attempts and still nothing, even after removing batteries and starting from scratch. It arrived less than an hour ago and I like throwing this junk away. Renpho: Not interested in silly corporate response. You should be embarrassed for how hard this is. It’s Bluetooth, for crying out loud. It’s the year 2019. Shame on you.
App not working. 1/5
By Real dre
Recently installed the app. Entered my email address and desired password. Keep getting a “server is temporarily down” and can not register my account. I can not use the app to pair my scale to my phone. My body comp scale only tells me my weight now and not all the other features I bought it for. Hope this gets worked out soon.
Kicked me out 1/5
This stupid app stopped letting my sons account be used for him to weigh in and then it kicked me out and says I have no account!!!! That NONE of my 4 emails have accounts!!! This did the same thing on my iPhone 6s but fixed itself when I got my iPhone 7 now it’s screwed up again just 2 months later 🤬
Update problems 2/5
Since the update, I noticed that my weight isn’t read on Apple Health to the hundredths place (ie .00) anymore. The scale has always rounded but somehow the precise measurement isn’t available with the update. While looking through the app, I also noticed that it’s in athlete mode. There isn’t a way to change it back to ‘normal’. Before the recent updates, both of these options were available.
Why do I need an account? 1/5
By Random Guy 31415
It’s a bluetooth device, it shouldn’t require a login to a renpho account. I don’t want my health data going to a company, it want it resident on my phone and the locations I trust to backup my phones data.
New update 1/5
The new update does not let you see the “overview” of your friends’ stats now! The page where it shows the colors and stats. Please go back to where you can view this instead of just trends...
New update is bad!! 2/5
I use this scale for my personal training clients and my at home program clients (100+). I need their stats to print and attach to paperwork and be able to check their progress. With the new update, I can no longer see their “home page” stats!!! PLEASE FIX THIS!!!
Update Made It Worse! 2/5
The latest update made it harder to see friends overall stats. It was better before the update!
App decent, Scale not so much 1/5
The app paired and worked as expected. But after a year and a half, the scale simply stopped working.
I also have to say that I seriously wondered about the calculations it did about water weight and bone and visceral fat weight. I’ve been too a dietitian before. Measuring that stuff requires more connections than the bottoms of your feet.
It’s helpful to get a scale that connects with the IPhone. There are other options. I just ordered a Withings. Wish me luck.
Slightly Disappointed 3/5
Whereas this scale is pretty cool if you are JUST losing fat, if you are trying to gain MUSCLE, it will just record that you are getting fatter, not more muscular. I am a guy who used this scale to rip down to 170lbs and for that, it was awesome. Problem was, I wanted to use the NEXT two months (same low carb diet) to hit the weights HARD so that any weight I gained... I knew would be muscle. No bueno. According to this scale, the first week, I gained 2 lbs of fat and THAT was discouraging because I am ripped and could SEE the muscle gain. Very optimistically skeptical in the beginning to even think that this company could calculate all of that data simply from the bottoms of your feet but that IS how they marketed it so slightly disappointed that I can’t use it the way it was marketed.
Awesome App 5/5
I just recently purchased the scale about a week ago, and I am in love with it. Set up was extremely easy. I love the app and how easy it is too sync via blue tooth. The information it pulls, and how it breaks down everything! It is perfect for me, and for anyone who is doing Keto and monitoring their weight progress. Or anyone who needs a daily scale to keep track of their weight.
Data motivates me 5/5
Love it. Would make a few changes
There is plenty of room on graphics pages to use a larger font
It would be nice to have percentage data given as pounds and ounces also
Not sure why after months of use my weight never ends in an odd decimal
Cannot get to work 1/5
I just keep getting Error code 1133, so far not happy at all with my scale purchase and with trying to get the app to work
Doesn’t register data on app 1/5
Everything worked well on the first day but starting day 2 the only thing that registered was weight and BMI. I’ve uninstalled, reinstalled, tried to enter manually and have emailed support. No one can seem to find the problem. 1 star for me. Fix this issue please.
Now one for adults 4/5
I’d love this app if I could read what the hell it says. I have glasses and a big phone and still can’t read the size 2 fonts.
Application wont let me signup 1/5
The application wont let me sign up i troed several times, i even deleted the app and downloded again. Very annoying to install and signup. I still havent figured it out!!!! It keeps saying that the "server is unable to service your request. Try again later" !!!
Straightforward setup 5/5
By Lol pic lover69
Anyone having trouble setting this up is incompetent. Easy setup if you’re not a moron. Don’t tank a company’s rating because you’re technologically inept. You charge the device, download the app, setup your profile, simply press the + in the top right, select device pairing and step on the scale. If you’re having trouble it’s your fault not RENPHO’s.
Excellent Investment In Weight Loss Journey 5/5
Inexpensive, easy to pair, easy to use and a lot of information tracked, even accurate height with first use. The only grip I would have is that the company has not developed more fitness tracking devices. The best thing, it even syncs with my employers wellness program.
I messed up my friend’s data 4/5
Apparently you can select a friend and weight yourself to write on their data.
How do I delete this accidental measurement?
Weight does not show on app 1/5
By download quizlet app instead
I purchased this scale to replace my Aria as it was an original Aria scale and has just aged over the years. Unfortunately the scale has severely disappointed me with its inability to record data to the app. Both the app and the scale recognize with a symbol that a Bluetooth connection has been established, however after weighing in, the app simply shows “- - -“ where the all the data should be.
Customer service has been very responsive, however i tried everything they told me to try (didn’t work), and then when I responded to them letting them know and gave them all the information they requested, they responded with an almost identical email asking me to do the exact same things. My guess is they outsourced customer service and the CS team copy and pastes pre-written solutions to problems so they can respond quickly, however the responses prove to not be helpful at all, thus eliminating the purpose for having the “Customer Service”.
I like the idea of this scale, however there is no reason to have a “smart” scale if it cannot record the data for you. I’ll give it until the end of the weekend to hopefully be able to figure out what’s going on and if not... I’ll have to just purchase the Aria 2 and recommend all of you do the same.